Community Support Program

Process Map

Settlement
Lodging Visa Processing Travel
Assessment services for
Application Visa services
12 months

• Identify eligibility • Assist with visa • Assist with • Booking air • Accommodation
• Assess the application medical tickets • Employment
Australian • Secure HSPs and clearances • Transit assistance • Other services
supporter settlement • Assist with exit • Reception upon
• Assess the services clearances arrival
employment • Secure
prospects employment
pathway
• Assurance of
Support
Australian Supporter(s) Employers
Could be relatives, community organisations, businesses or registered IOM and the Australian supporters will reach out to employers who are
charities who enter into an arrangement with IOM to support the able to provide assistance to applicants with sustainable employment to
applicants. They would provide support in following ways: create a pathway to financial independence in 12 months. Employers can
also act as Australian supporters by introducing clients to IOM.
• introducing clients to IOM
• setting up employment pathways for applicant
Humanitarian Settlement Service Providers (HSPs)
• paying costs relating to the services provided
• providing an Assurance of Support (AoS) HSPs will be engaged at the visa lodgement stage to ensure that
the client has services available when the client arrives in
Australia.

Assessment
Preliminary online assessment
Expression of interest (EOI)
Detailed assessment
Lodgement of Visa (IOM Service fee)
Visa application charge (official fees)
Medical fees, DNA
Visa Grant fees (official fees)
Exit permit charges
Airfares
Settlement Fees (Professional fees)
HSP services and Settlement service
fees (to service providers)
Lodging Visa Processing
Application Visa
Cost (in AUD)
Free
$ 250
$ 2,250 (+ $625 for each
additional applicant)
$ 4,500 (+ $1,125 for each
additional applicant)
$ 2,955
To be determined
$ 16,444 (+ $2,680 per
family member)
To be determined
To be determined
$ 3,200 ($ 800 for each
additional applicant)
$900 -$2,750 for applicants
over the age of 15 (less for
applicants under 15)
Settlement
Travel
services for
services
12 months
Point of payment Paid to
Free
Prior to submitting the EOI IOM for evaluating the EOI
After IOM reviews the EOI IOM for assisting the applicant to
compile an integration plan
Prior to preparing Visa IOM to engage a registered migration
agent to complete the visa application
Visa submission Department of Home Affairs
Pending visa Migration Health Assessment Center
Prior to granting the visa Department of Home Affairs
Prior to travel Authorities in the country of residency
Prior to travel IOM / travel service provider
Prior to travel IOM for organising settlement services
and monitoring progress
Prior to granting the visa The relevant HSP provider according to
the State or Territory of settlement