Ebook How To Prepare For The Future of Healthcare Strategic Trends and Best Practices

How
to Prepare
for the Future
of Healthcare
Strategic Trends and Best Practices
How to Prepare for the Future of Healthcare: Strategic Trends and Best Practices 1
Tables
Of Content 3 Introduction
4 The rise of digital health in 2021
6 Digital savvy patients taking control of their health care
7 Acceleration of mental health app development
9 Dental care goes virtual to help patients remotely
11 Digital automation technology drives organizational efficiency
12 Elders demand personalized digital healthcare
14 Artificial intelligence: deliver care at the right time
15 Cloud computing: access real-time patients data
16 Real-life use cases: how healthcare organizations leverage technology
20 About intellectsoft
The global downturn caused by the COVID-19 pandemic has seriously affected the
Introduction healthcare sector all over the world. It accelerated the digital transformation helping
healthcare organizations to adapt to the new reality in a short period of time and offer
effective patient care to those who need it. Now, all the barriers are broken down and
virtual healthcare started to be widely implemented to reduce costs, increase care
efficiency, and boost revenue.
Technologies are evolving at a breathtaking pace. Healthcare is advancing along as

Artificial Intelligence (AI), IoT, cloud computing, and blockchain solutions keep
transforming the industry.
These technologies significantly improve the quality of patients’ care through

personalization and operational efficiency. To stay on top of these changes and gain
competitive advantages, healthcare stakeholders are leveraging technologies to get
back to “new normal”.
3.9% 64%
2020 - 2024 global health 64% of healthcare providers
spending will rise at a 3.9% increased the adoption of
compound annual growth rate digital technologies
The Rise of By 2040, a major portion of healthcare
services will switch to virtual settings
Digital Health 88 % of executives predicted integration of wearable devices

in 2021 with care delivery for a more tailored, personalized virtual
health experience
3 out of 4 executives believe that investments in virtual

health will be significantly higher ( 25+ %)
The latest technological advancements are predicted to completely reshape the

healthcare system by the year 2040. Virtual visits are the future of health vision as it has
the enormous potential to offer personalized care as well as augmented prevention.
Virtual healthcare is transforming the industry landscape while pushing traditional

care beyond to stay competitive. Innovations can facilitate administrative routine tasks
to give doctors more opportunities to communicate with patients and offer the best
care possible. Virtual assistants powered by AI and robotics can schedule patient
appointments, order prescriptions, transcribe clinical notes directly to electronic health
records. Therefore, clinicians can have more time interacting with patients during their
virtual visits.
The potential of virtual health is immense as it can:
Improve patients’ well-being as well as care delivery;
Offer increased engagement and enhanced patient

experience;
Ensure higher patient satisfaction and adherence to the

treatment plan;
Reduce hospital admissions;
Enable effective outpatient monitoring;
Facilitate the remote diagnosing process.
Most importantly, virtual health has the power to maintain

the demand for remote medical support that is needed as
most people stay at home. It enables hospitals to save
inpatient resources for those who need them the most.
Digital Savvy
72% 28% 80%
Patients
Taking Control of consumers have their more consumers are
using virtual care
of users are likely to keep
having virtual visits post
of their Health
health and well-being as
a top priority COVID-19
Care With the outburst of the COVID-19 pandemic, patients are becoming more and more
aware and proactive about their health. Now, they are actively involved in their
well-being and are determined to manage their health in a new way while seeking
convenience, accessibility, and transparency. Healthcare providers are adopting
cutting-edge technologies to keep up with the constantly evolving and complex
customer needs and to deliver the safest, convenient and timely care.
Today’s patients actively use the latest technologies in their healthcare:
Various tools for health monitoring, drug Look for a personalized experience with
prescriptions ordering, fitness measurements healthcare providers
Access their medical records for making Use of virtual visits with doctors more
well-informed health decisions often than ever before
Acceleration 45%
of the well-being budget are being
88%
of employers are increasing their
of Mental
allocated to mental and emotional investment in mental health
health programs programs
Health App 81% 2.5%

Development of companies are an investment in
stress management
more individuals with unmet
mental health care needs
$1 69%
invested in mental health results in of companies are investing in
a $4 ROI mindfulness and meditation
The COVID-19 outbreak affects not just the world economy but also the mental
health of people all over the world. Due to social isolation, job loss and
unemployment, reduced income, and increasing income inequality, the level of
anxiety and depressive mood has significantly increased. It’s worth noting that the
healthcare system has trouble ensuring adequate care for people who struggle with
mental issues. Therefore, investing in mental well-being is paramount to improve
outcomes and provide effective prevention.
Proactive leaders across industries have already started implementing mental
health technologies. In fact, spendings on behavioral and physical health services
are predicted to grow from $100 to $140 billion in 2021.
Speaking of the corporate environment, more and more employees seek mental
support to maintain their emotional well-being. 68% of organizations have
introduced wellness benefits to their employees during the previous year in
order to help them adapt to today’s new normal. Modern technologies have the
enormous potential to address mental health problems and deliver quality care
while making these services more accessible to everyone.
The number of mental health apps has

increased rapidly. They allow individuals to
monitor medication compliance, have
behavioral therapy sessions online, keep track
of health records for simple access, manage
daily life, and share personal experiences with
other users who also struggle emotionally.
Dental Care 52% 85% 13%
Goes Virtual
thought teledentistry of people use apps to assist use dental health apps
would remain following with oral care only
the epidemic
To Help
Patients 18%
of patients use both
33%
to communicate with a
24%
of respondents identify
Remotely
dental and general health dentist making oral care fun as
apps the most useful function
of dental apps
Recent years have brought countless technological innovations, many of which have
powerful implications on health care, including dental treatments. Digital dentistry is
gathering momentum in clinics as more and more dental practices are undergoing
digital automation and adopting technologies to effectively connect with patients
who need care.
The adoption of teledentistry is gaining traction and is constantly increasing.

Nowadays, teledentistry models are reshaping the way patients connect with
dentists. Teledentistry offers easier access to oral and dental care; is significantly
cheaper for patients and offers cheaper prevention practices, and allows patients to
consult with otherwise unavailable medical professionals.
An all-in-one teledentistry platform allows patients to capture images, send
relevant information to a dentist remotely and do a live consult. The dentist
might start a video chat with the patient and the caregiver so that the medical
professional can actually see and talk to the patient, build rapport, help connect
them and bring them into the office (if necessary). Teledentistry eliminates
various obstacles like distance, logistics, or inability of physical presence, i.e. for
patients with special needs or elderly in nursing homes, patients who live in rural
areas or local lockdowns, etc.
By eliminating several appointments, temporary fillings, and injections, it’s more

efficient and schedule-friendly for everyone involved: dentists can take care of
more patients, giving them the help they need, and patients don’t need to
reschedule their weeks just to make time for dental appointments.
The adoption of digital technologies

allows dental companies to
streamline and organize internal
processes.
Digital
Digital automation technology benefits your team and your patients by streamlining,
organizing, and reducing daily processes both in and out of the office.
Organizational automation also helps ensure consistent office practices for patient
Automation record keeping, insurance billing practices, and HIPAA record handling compliance.
These compliance areas can be a source for board investigations.
Technology
Drives Through automation, healthcare organizations can achieve
Organizational operational efficiency and significantly simplify workflows in:
Efficiency Text appointment

confirmations to patients
Online patient portal creation
Scheduled social media posts and

Create in-house submission digital marketing efforts
forms
In-house form submissions via
Pre-record voicemails for a handheld tablet
follow-up appointment
Digital data collection and
Text appointment confirmation organization via cloud-based storage
notifications
Elders
77% of older adults keep adopting modern technology devices
Medical advances for cost-effective treatment options have promoted an
Demand
average industry growth of 2.2% from 2015-2020
Many of the 67 million people over age 60 need or will need care
Personalized By 2034 the number of older adults will grow from 15% to 23% and will
outnumber children by 3.6%
Digital 87% of respondents said they anticipate their organizations to increase

technology budgets in 2021
HealthCare The world crisis has drastically reshaped the healthcare industry. The seniors who used to have
face-to-face appointments, now due to the worldwide pandemic and increase in tech
awareness, feel more comfortable having online assistance. Thus, consumers themselves
demand the industry to accelerate the adoption of digital technologies as today’s patients pay
much more attention to the state of their health, show greater interest inactivity, and plan to
have virtual appointments regularly.
Future trends in senior care will continue to be connected with the implementation of AI
solutions, enhancement of data collecting and analytical tools, healthcare apps, cloud
computing, and cybersecurity, growth in telehealth use, as virtual workplaces will become a
common thing.
According to the Deloitte Global Healthcare Report, nearly 65% of EU health care providers state
that their organization had increased digital technologies adoption to support clinicians’ ways
of working, and 64% reported using technologies to enable patient engagement.
Telehealth Gains Traction to Help Elders
Senior care providers have long seen the promise of telehealth as a way to reduce
hospitalization and provide more convenient and timely care for residents. Whether
through video or audio, telehealth enables residents to connect with clinicians
virtually, which is critical in maintaining social distancing and freeing up hospital
space for the most urgent uses.
Telehealth is an inclusive solution for senior home care

assistance. It enables healthcare givers to monitor the
well-being of the patients remotely, has regular checks, and
collect valuable data. By enabling residents to use video chat
or other telehealth capabilities, senior living providers have a
better chance of getting residents evaluated by clinicians at
the earliest onset of symptoms, increasing the odds of
catching infections early and arresting their spread.
Elderly Care Apps: Remote Assistance
Nowadays, mobile applications are of advanced level and capable of performing

various tasks. Mobile apps allow patients to schedule appointments, check available
time slots and their practitioner’s agenda. What is more, it can be used to enhance
the workforce of the elderly home care providers by facilitating or automating daily
operations. Healthcare facilities can use mobile apps to deliver useful information,
provide medicine prescriptions, and send alerts.
Artificial
AI-based solutions can effectively streamline diagnostic and treatment processes by
using large amounts of structured and unstructured medical data across hospitals and
health systems. This can aid physicians in clinical decision-making by providing them
Intelligence: with real-time, data-driven insights that they can alter and implement based on their
expertise.
Deliver Care
at the Right The ability of AI to examine large amounts of
Time information quickly can help hospital and health plan
administrators optimize performance, increase
productivity, and improve resource utilization, resulting
in time and cost efficiencies.
Finally, AI can also deliver personalized experiences by facilitating conversations with

patients through virtual assistants. Enterprises that lean into AI adoption are likely to
gain immediate returns through cost reduction and have a competitive advantage.
Cloud The technology possesses the ability to process, deliver, and analyze data into
meaningful information. Cloud enables health care organizations to move from a
Computing: highly centralized approach to a decentralized approach in which they have real-time,
easy-to-use, remote access to data, paying cloud service providers only for what they
Access use - storage, applications (software-as-a-service), or infrastructure services.
Real-Time
Patients Data Initial efforts in implementing the cloud are likely to focus
on migrating EHRs, enabling remote care and remote
work, and producing a scalable virtual desktop. The next
transformation stage will also cover enabling remote call
centers, integrating video-conferencing/ remote care with
EHRs, and configuring the appropriate tools, software,
and technology to deliver and manage an IT
infrastructure to power the future of health.
Real-Life Use Cases:
How HealthCare
Organizations Leverage
Technology
Client: FleetNurse. On-demand healthcare
staffing solution that provides healthcare
Healthcare Staff Management Application
professionals an opportunity to pick up shifts
on their own schedule.
Challenge
Current healthcare and economic environments force medical experts to take extra
shifts, which affects their own quality of life. To resolve this issue and empower medical
professionals with a simple tool that gives them flexibility and control over their
working schedule a mobile application was designed and developed.
Solution
An on-demand healthcare staffing solution was created which consists of two
parts:
1. iOS and Android app with an Uber-like feel (for the Nurse role)
2. Web Admin Panel (for Hospital Administrator or Security Supervisor role)
Features
Authentication and Registration Notification Center
Accounts and Credentialing Check-in and Check out

management
Payments
Nurse and Hospital
Data Export
Shift Management and Calendar
Client: Pocket Dentist. A dental services
company from the United Kingdom.
White-label Micro-Consultation Platform
Challenge
Optimize dental clinic consulting and scheduling processes, save time for highly
qualified personnel, and minimize face-to-face contacts for non-urgent cases.
Solution
To address the above-mentioned challenge a web application was created that

unifies and simplifies the standard appointment setup process. Give the ability for
everyone to define their problem, get an online emergency consultation, calculate
the price for aesthetics services, and schedule the appointment for
non-emergency visits.
Features
Cross-platform application (PWA) White-labeling capabilities with
one-click deployment
Clinic administrator dashboard for
overall schedule management Customizable layout and styling
Patient case details and Multi-tenant solution

requests/visits history
Client: Family Hope Center is an organization
that is working with parents and specialists
Educational Health Center for Families
from 34 countries, creating
neurodevelopment programs and helping
and educating more than 15,000 families with Challenge
kids with special needs.
To serve families of children with neurodevelopmental disorders around the world,
educating and guiding parents to take a primary and active role in their children’s
development a mobile and web application was developed.
Solution
To address the challenge that Family Hope Center faced, mobile and web
applications were designed and developed.
Features
SAAS system for sharing data Online education
knowledge about patience
Online exercise for kids
Cross-Platform Mobile application
for kids check-up Self - assessment
Parents mental health check-up Automation of the existing processes
About
Intellectsoft is a digital transformation consultancy that provides cutting-edge
engineering solutions for global organizations with the mission to help enterprises
accelerate the adoption of new technologies, untangle complex issues, and
Intellectsoft orchestrate ongoing innovation.
Facts about Intellectsoft:
14 years of experience in Recognized by A bold, honest, and

delivering innovative Digital.com, Inc5000, dedicated team of
tech solutions Clutch, the Manifest, ABA A-players
Have an idea for app development or a new tech solution?
Contact us to discuss how our team can help you

Leave us a message
deliver it fast.
Thank you!
The potential of virtual health
is immense as it can:
Most importantly, virtual
Improve patients’ well-being as well as
health has the power to care delivery;
maintain the demand
Offer increased engagement and
for remote medical enhanced patient experience;
support that is needed
Ensure higher patient satisfaction and
as most people stay at adherence to the treatment plan;
home. It enables
Reduce hospital admissions;
hospitals to save
inpatient resources for Enable effective outpatient monitoring;
those who need them
Facilitate the remote diagnosing
the most. process.
Proactive leaders across industries have already started The number of mental health
implementing mental health technologies. In fact,
apps has increased rapidly. They
spendings on behavioral and physical health services are
predicted to grow from $100 to $140 billion in 2021. allow individuals to monitor
medication compliance, have
Speaking of the corporate environment, more and more behavioral therapy sessions
employees seek mental support to maintain their
emotional well-being. 68% of organizations have
online, keep track of health
introduced wellness benefits to their employees during records for simple access,
the previous year in order to help them adapt to today’s manage daily life, and share
new normal. Modern technologies have the enormous
personal experiences with other
potential to address mental health problems and deliver
quality care while making these services more accessible
users who also struggle
to everyone. emotionally.
An all-in-one teledentistry platform allows patients to
capture images, send relevant information to a dentist
remotely and do a live consult. The dentist might start a
video chat with the patient and the caregiver so that the The adoption of digital
medical professional can actually see and talk to the
patient, build rapport, help connect them and bring them
technologies allows dental
into the office (if necessary). Teledentistry eliminates companies to streamline
various obstacles like distance, logistics, or inability of
physical presence, i.e. for patients with special needs or and organize internal
elderly in nursing homes, patients who live in rural areas or
local lockdowns, etc.
processes.
By eliminating several appointments, temporary fillings,
and injections, it’s more efficient and schedule-friendly for
everyone involved: dentists can take care of more patients,
giving them the help they need, and patients don’t need
to reschedule their weeks just to make time for dental
appointments.

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How

4 The rise of digital health in 2021

6 Digital savvy patients taking control of their health care

7 Acceleration of mental health app development

9 Dental care goes virtual to help patients remotely

11 Digital automation technology drives organizational efﬁciency

12 Elders demand personalized digital healthcare

14 Artiﬁcial intelligence: deliver care at the right time

15 Cloud computing: access real-time patients data

16 Real-life use cases: how healthcare organizations leverage technology

Technologies are evolving at a breathtaking pace. Healthcare is advancing along as

These technologies signiﬁcantly improve the quality of patients’ care through

Digital Health 88 % of executives predicted integration of wearable devices

3 out of 4 executives believe that investments in virtual

The latest technological advancements are predicted to completely reshape the

Virtual healthcare is transforming the industry landscape while pushing traditional

Improve patients’ well-being as well as care delivery;

Offer increased engagement and enhanced patient

Ensure higher patient satisfaction and adherence to the

Reduce hospital admissions;

Enable effective outpatient monitoring;

Facilitate the remote diagnosing process.

Most importantly, virtual health has the power to maintain

Today’s patients actively use the latest technologies in their healthcare:

Health App 81% 2.5%

The number of mental health apps has

The adoption of teledentistry is gaining traction and is constantly increasing.

By eliminating several appointments, temporary ﬁllings, and injections, it’s more

The adoption of digital technologies

Organizational operational efficiency and significantly simplify workflows in:

Efﬁciency Text appointment

Scheduled social media posts and

Medical advances for cost-effective treatment options have promoted an

Digital 87% of respondents said they anticipate their organizations to increase

Telehealth is an inclusive solution for senior home care

Elderly Care Apps: Remote Assistance

Nowadays, mobile applications are of advanced level and capable of performing

Finally, AI can also deliver personalized experiences by facilitating conversations with

Access use - storage, applications (software-as-a-service), or infrastructure services.

Accounts and Credentialing Check-in and Check out

To address the above-mentioned challenge a web application was created that

Patient case details and Multi-tenant solution

Parents mental health check-up Automation of the existing processes

Intellectsoft orchestrate ongoing innovation.

Facts about Intellectsoft:

14 years of experience in Recognized by A bold, honest, and

Have an idea for app development or a new tech solution?

Contact us to discuss how our team can help you

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