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Features List

A comprehensive list of all the features offered by Standard Edition

• Messaging Features • Administrative Features


• Compose and send personalized, long text, unicode, flash, Wap- • Dashboard with useful information like monthly/weekly sales and
push, vCard SMS. campaigns, recent orders, most active clients, Route/SMSC wise
• Option to schedule campaign to be delivered later. SMS summary, system health with RAM & Disk usage etc.
• Filter out duplicates, invalid contacts, opt-out and NDNC (Do Not • System Monitor showing all queued SMS batches, online users,
Disturb) contacts. scheduled campaigns with option to shift traffic from one route to
• Upload contacts using excel/csv in addition to manual entry and another.
contact groups • Kannel Monitor with SMSC control options
• Easy personalize option for SMS including clear preview option. • SMPP management with advanced Kannel parameters, Credits API
• Support Phonebook option where Admin can share contacts with option (to check credits available on provider’s end) and TLV
customers for campaigning with number masking e.g. 988xxxxx44 support.
• Options to include SMS templates, trackable links (tiny-url) and • Route management with primary/backup SMPP, sender ID and SMS
trackable media links for images/PDF/Videos etc. template rules etc.
• Send SMS as Verified By Google • Pre-loaded country list with options to define valid mobile number
• Options to include TLV parameters (Case: DLT Laws in India) template for each destination.
• Sender ID & Template management • Sender ID and Template approval system.
•  OTP channels & API management for configuring OTP and • Spam protection with keywords management and option to
verification on a 3-rd party platform. Approve/Reject campaigns stuck in Spam Filter.
• HTTP GET/POST and XML API for campaign, credit check & DLR • IP block/Unblock option for platform access.
fetch. • SMS plans management with Volume based and Subscription based
• Contact Management for Clients options with complete right control.
• Import and manage contacts with dynamic fields • System-wide announcement option for important news/offers.
• Contact Groups providing flexibility with custom fields • Process management from Power Grid page. Maintenance mode
• Ability to send personalized SMS to each contact from a group. option.
• 2-Way Messaging  • Support & Ticket system
• Global and Local inbox for capturing incoming messages • Ability to create teams and staff accounts with rights management.
• Shortcode & longcode support with Auto-reply • Support ticket system with communication interface.
• Complete keyword management system with assignment system to • Perfect hierarchy for ticket system. Resellers will be support
share a keyword among customers managers for their clients, Admin can create staff accounts to
•  API included to trigger a URL on incoming SMS and forwarding handle tickets for clients in the direct downline.
option to send incoming SMS to another contact • Ability to upload files with tickets.
• Opt-in and Opt-out list creation based on replies from the campaign. • Can be assigned a priority label on support tickets and option to
• Delivery Reports and Statistics close once issue is resolved.

• Campaign-wise DLR reports with summary. Sortable by date & • User Management
campaign. • Add/remove and manage client accounts and reseller accounts.
• Option to download reports. • One account can be assigned multiple Routes. Each route can have a
• Option to track clicks within the reports, with device and location set delivery percentage and separate SMS credits.
details and option to export. • View all activities of user account, including SMS statistics, DLR,
• Document manager for all documents in one place. Including credit history etc.
invoices, agreements and other files shared with support staff. • Add and Remove credits from user accounts with invoicing and
Option to comment and discuss on files and pay invoices using billing option.
integrated payment-gateway. • Account settings page allows extensive rights management, special
• SMS archive option to fetch and download older reports. Frequent privileges, keyword or VMN assignment etc.
archiving keeps the working database clean and efficient. • Website Management
• Enhanced SMS statistics with options to filter by date, user, route, • Options to have a 5-page white-label website with customization
sender ID etc. This page includes the most comprehensive overview options
of SMS activities. • 6 themes with multiple color-schemes available for front-end.
• Transaction reports containing all credit and debit performed on the • Options to capture leads from the front-end
account with invoices. • This option is available for Admin as well as all the resellers.
• Logs for Admin & Clients • Option to select color scheme of internal portal as well.
• Advanced SMS log with a pleathora of filtering options. Hyper-fast • Choose payment gateway of your preference and set the billing
search and filtering of records with export option. options.
• Credit and Refund logs for all entries manipulating credit balance. • Security Features
• Process manager log • Runs on SSL with end-to-end encryption
• Security log with details on suspecious activities including device, IP • Option to connect SMPP with TLS support
and location details. • OWASP Security standards followed throughout the application
• Miscellaneous options • Strict checks on sensitive information, all sessions are encrypted.
• Multiple language support for the front-end portal • IP logging on all activities
• Daily email alerts with activity summarized. • Strict JWT checks on internal API calls
• Low credit alerts can be set by Administrator. • Admin alerts on any suspicious activity.

Tech Specs
Technology stack and server requirements for Standard Edition

Gateway Engine Server Requirements


Kannel 1.4.5 ! runs on Ubuntu 20.04 LTS

For optimum performance, we recommend the following server configuration.


Front End Please make sure to get a server with CPU-optimized or Dedicated vCPUs (CPU
Cores) for best results.
Bootstrap Javascript
• 32GB – 64GB RAM (DDR4)
• 8 CPU Cores (at least 4 dedicated physical cores)
Server Side • 200 GB Storage (NVMe SSD)
• High-speed port with a good bandwidth allowance
PHP FPM Node JS
• Server grade Intel or AMD CPU

Over the years we have seen very good results from the following Server
Database Engines providers and these are the most popular server options among our clients:

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