QUESTIONNAIRE

SECTION A: DEMOGRAPHIC INFORMATION

1. Position

_______________________

2. Gender of the respondent :

Male [ ]

Female [ ]

3. Age of the respondent

Below 20 years [ ]

21-29 years [ ]

30-39 years [ ]

40-49 years [ ]

50 years and above [ ]

4. Length of service in the organization

0-5 years []

6-10 years []

11-15 years []

16-20 years [

] 21 years and above [

]
SECTION B: Effect of Internal Control Procedures on Financial Performance of

Selected Supermarket in CAMANAVA.

5. Risk Management
How effective are the following functions of internal audit through risk management, enhancing
organization financial performance?

a) Management has defined appropriate objectives and identified the risks that may affect them

[ ] Very Effective

[ ] Effective

[ ] Slightly effective

[ ] Less effective

b) Management provide assurance that the risks are being appropriately managed

[ ] Very Effective

[ ] Effective

[ ] Slightly effective

[ ] Less effective

6. Internal Audit
How effective do the following aspects of internal environment practices enhance your
organization financial performance?

a) Management prove Financial, Managerial and Operational Policies Controls

[ ] Very Effective

[ ] Effective

[ ] Moderately Effective
 [ ] Slightly effective

[ ] Ineffective

b) Management asses the internal control frame work, its methodical examination of business
processes and connected controls

[ ] Very Effective

[ ] Effective

[ ] Moderately Effective

[ ] Slightly effective

[ ] Ineffective

c) Management continuously and independently reconcile all balances

[ ] Very Effective

[ ] Effective

[ ] Moderately Effective

[ ] Slightly effective

[ ] Ineffective

7. Control Environment
Rate the extent to which the following aspects of control environment enhance financial
performance in your organization

a) Our organization has an accounting and financial management system

[ ] Very great extent

[ ] Great extent

[ ] Moderate extent

[ ] Little extent

b) Management closely monitors implementation of Internal Control Systems in our institution

 [ ] Very great extent

[ ] Great extent

[ ] Moderate extent

[ ] Little extent

c) Our organization has an objective, independent and active audit committee

[ ] Very great extent

[ ] Great extent

[ ] Moderate extent

[ ] Little extent

d) Our Board of governors and its committees are independent of Management

[ ] Very great extent

[ ] Great extent

[ ] Moderate extent

[ ] Little extent

8. Control Activities
How effective are the following functions of internal audit through control activities engance
organization financial performance?

a) Performance Reviews

[ ] Very Effective

[ ] Effective

[ ] Moderately Effective

[ ] Slightly effective

[ ] Ineffective
b) Information processing and sharing

[ ] Very Effective

[ ] Effective

[ ] Moderately Effective

[ ] Slightly effective

[ ] Ineffective

c) Segregation of duties

[ ] Very Effective

[ ] Effective

[ ] Moderately Effective

[ ] Slightly effective

[ ] Ineffective

d) System of approvals and authorizations

[ ] Very Effective

[ ] Effective

[ ] Moderately Effective

[ ] Slightly effective

[ ] Ineffective

e) System of verification on reconciliation

[ ] Very Effective

[ ] Effective

[ ] Moderately Effective
 [ ] Slightly effective

[ ] Ineffective

f) Supervisory activities

[ ] Very Effective

[ ] Effective

[ ] Moderately Effective

[ ] Slightly effective

[ ] Ineffective

g) Monitoring procedures

[ ] Very Effective

[ ] Effective

[ ] Moderately Effective

[ ] Slightly effective

[ ] Ineffective

h) Environmental management and monitoring

[ ] Very Effective

[ ] Effective

[ ] Moderately Effective

[ ] Slightly effective

[ ] Ineffective

9. Organization Performance
How would you rate the following attributes of organization performance in the last 3 years?

a) Return on Assets (ROA)

[ ] Greatly improved
 [ ] Improved

[ ] Constant

[ ] Decreasing

[ ] Greatly decreased

b) Return of Investment (ROI)

[ ] Greatly improved

[ ] Improved

[ ] Constant

[ ] Decreasing

[ ] Greatly decreased

c) Return on Sales (ROS)

[ ] Greatly improved

[ ] Improved

[ ] Constant

[ ] Decreasing

[ ] Greatly decreased

d) Profitability

[ ] Greatly improved

[ ] Improved

[ ] Constant

[ ] Decreasing

[ ] Greatly decreased

10. Risk Management

How effective are the following functions of internal audit through risk management, enhancing
organization financial performance?
a) Management has defined appropriate objectives and identified the risks that may affect them

[ ] Very effective

[ ] Effective

[ ] Slightly effective

[ ] Less effective

b) Management provide assurance that the risks are being appropriately managed

[ ] Very effective

[ ] Effective

[ ] Slightly effective

[ ] Less effective