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ID: QA9885 | Access Levels: Everyone

PanelView Plus 6: Access the Maintenance

mode / configuration screen
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Document ID QA9885

Published Date 03/03/2020

Summary
PanelView Plus 6: Access the Maintenance mode / configuration screen

Question
• How do I reset the PanelView Plus 6 to boot to the configuration screen?
• How can I get to Terminal Settings if my project does not have a Goto Configuration
button?
• How do I get to Config Mode?

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Note:
had an anomaly which prevented the below procedure to work successfully.

Terminals require an attached USB keyboard to navigate in Maintenance mode.

For a PanelView Plus 6 terminal, booting into Safe Mode will grant access to the configuration screen. To do this,
follow this procedure:

1. Connect a USB keyboard to the terminal. Without this, you will not be able to navigate
through the PanelView Plus 6 boot menu screens.

2. Press the small, recessed button labeled Default with a thin non-conductive probe
(note that the communication module covers the buttons). This will start the terminal
in Maintenance mode.

3. You will then get to the Maintenance Window

4. Select (by using the left & right arrow keys on the keyboard) 
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configuration screen
5. Cursor back up to Continue booting with selected optionsG> Enter.

Operation Description

Exits Maintenance mode and continues with a

None
Normal restart
Starts the system in Safe operating mode. This is
a diagnostic mode with reduced functionality that
lets you recover from a software anomaly.
In Safe mode, you can repair offending
applications or changes that caused the anomaly.
Safe mode
Important: FactoryTalk View ME Station software
does not run the HMI .mer application on startup if
one is loaded, but instead enters Configuration
mode. The HMI application runs the next time the
system is reset.
Restores all storage media on the terminal to its
initial factory default state, including firmware,
registry, file system, and configuration data which
includes the desktop password.
Typically, this option is used to recover from a
failed firmware upgrade.
Restore factory defaults
Important: All storage media is returned to its
original state when purchased. All user-installed,
firmware updates are removed.
See 117316 - Resetting a PanelView Plus 6 to
factory default state for details on how to perform
a restore.
Restores all user-accessible storage and
configuration data on the terminal to its default
state which includes the desktop password. The
current firmware revision is retained.
Reset terminal Important: All storage media is returned to its
original state when purchased except for the
firmware. The latest FactoryTalk View ME image is
retained.
All user data changes or additions are lost.

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 Sets the display resolution at startup. If the
system can not detect the resolution, you can
choose the appropriate resolution by terminal
model.

◦ Auto - auto detects the display resolution.

Display resolution
(700 to 1500 terminals only)
◦ VGA - sets the resolution to 640x480x16 for
the 700 and 1000 terminals.
◦ SVGA - sets the resolution to 800 x 600 x 16
for the 1250 terminals.
◦ XVGA - sets the resolution to 1024 x 768 x 16
for the 1500 terminal.
The 400 and 600 displays are 320x240 QVGA.

6. Return to the previous screen and select Continue booting with selected options.
7. Press the Enter key to continue booting.

For more details on Maintenance mode refer to the PanelView Plus 6 HMI Terminals User Manual Publication
2711P-UM006.

For information on how to access the configuration screen on pre PanelView Plus 6 HMI Terminals reference
32112 - PanelView Plus: Methods to access Configuration Screen

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