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    Swot Analysis of First Flight Couriers Limited - 193966783

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    vinay
    First Flight Couriers Limited is India's largest domestic courier company with a network in over 220 countries and a workforce of over 10,000. It prides itself on providing excellent customer satisfaction and maintaining strong emotional bonds with loyal customers. However, it faces threats from economic slowdowns, lower-priced competitors, and substitute delivery options that could limit its market share growth.

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    Swot Analysis of First Flight Couriers Limited - 193966783

    Uploaded by

    vinay
    44 views2 pages
    First Flight Couriers Limited is India's largest domestic courier company with a network in over 220 countries and a workforce of over 10,000. It prides itself on providing excellent customer satisfaction and maintaining strong emotional bonds with loyal customers. However, it faces threats from economic slowdowns, lower-priced competitors, and substitute delivery options that could limit its market share growth.

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    Swot Analysis of First Flight Couriers Limited_193966783

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    First Flight Couriers Limited is India's largest domestic courier company with a network in over 220 countries and a workforce of over 10,000. It prides itself on providing excellent customer satisfaction and maintaining strong emotional bonds with loyal customers. However, it faces threats from economic slowdowns, lower-priced competitors, and substitute delivery options that could limit its market share growth.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    44 views2 pages

    Swot Analysis of First Flight Couriers Limited - 193966783

    Uploaded by

    vinay
    First Flight Couriers Limited is India's largest domestic courier company with a network in over 220 countries and a workforce of over 10,000. It prides itself on providing excellent customer satisfaction and maintaining strong emotional bonds with loyal customers. However, it faces threats from economic slowdowns, lower-priced competitors, and substitute delivery options that could limit its market share growth.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 2

    First Flight Couriers Limited

    Parent Company First Flight Couriers Limited

    Category Courier Services

    Sector Transportation & Logistics

    Tagline/ Slogan India. On Schedule; Not just couriers, but business partners

    USP Most precision while delivery

    STP

    Businesses & individuals who need courier service across India &
    Segment internationally

    Target Group Big companies & individuals who need it frequently

    Positioning India’s largest domestic courier company

    SWOT Analysis

    1. Network in more than 220 countries with workforce of 10,000 plus.

    2. Emotionally connected with customers through “Emotional Bond”


    service
    3. Loyal customers and good presence in India
    4. Very well managed reputation
    Strength 5. Unique service giving customer satisfaction

    1.Not diversified and limited global reach compared to some other


    international players

    2. Since this is a competitive segment, the market share growth is


    Weakness limited

    1.Diversification in services
    2.Acquisitions and tie-ups with global logistics services

    Opportunity 3. Improvement in Online facilities

    1.Economic slowdown and fluctuating markets


    2.Competitors with lower prices (price wars)
    Threats 3.Substitutions and cheaper courier/ logistics options

    Competition
    1.Blue Dart Express Ltd
    2.DTDC Courier Cargo Ltd
    Competitors 3.GATI Ltd

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