Blaze03-3 LSI Issues

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o ncc health check run on CVM reports ...

/health_checks/hardware_checks/disk_checks/sata_controller_check [ WARN ]

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--------------------------------------------------------------------------------------------+
 
Detailed information for sata_controller_check:

Node 10.50.0.206:

WARN: Invalid_DWord_Count,Running_Disparity_Error_Count of Adapter Phy 1 increase fast.


 
o used the lsi diag tools to reset error counters etc ...
 
LSI Logic MPT Configuration Utility, Version 1.70, July 30, 2013
 
1 MPT Port found
 
========================================================================
======
 
ioc0 LSI Logic SAS3008 C0 MPT 205 Firmware 0e000000 IOC 0
 
Seg/Bus/Dev/Fun Board Name Board Assembly Board Tracer

0 0 6 0 LSI3008-IT
 
Current Port State

------------------

SAS3008's links are 6.0 G, 6.0 G, 6.0 G, 6.0 G, 6.0 G, 6.0 G, down, down
 
Software Version Information

----------------------------

Current active firmware version is 0e000000 (14.00.00)

Firmware image's version is MPTFW-14.00.00.00-IT

LSI Logic

Not Packaged Yet

x86 BIOS image's version is MPT3BIOS-8.31.03.00 (2017.01.18)

EFI BIOS image's version is 16.00.00.00


 
Firmware Settings
-----------------

SAS WWID: 500304801a0e8602

Multi-pathing: Disabled

SATA Native Command Queuing: Enabled

SATA Write Caching: Disabled

SATA Maximum Queue Depth: 128

SAS Max Queue Depth, Narrow: 256

SAS Max Queue Depth, Wide: 256

Device Missing Report Delay: 0 seconds

Device Missing I/O Delay: 0 seconds

Phy Parameters for Phynum: 0 1 2 3 4 5 6 7

Link Enabled: Yes Yes Yes Yes Yes Yes Yes Yes

Link Min Rate: 3.0 3.0 3.0 3.0 3.0 3.0 3.0 3.0

Link Max Rate: 12.0 12.0 12.0 12.0 12.0 12.0 12.0 12.0

SSP Initiator Enabled: Yes Yes Yes Yes Yes Yes Yes Yes

SSP Target Enabled: No No No No No No No No

Port Configuration: Auto Auto Auto Auto Auto Auto Auto Auto

Interrupt Coalescing: Enabled, timeout is 10 us, depth is 4


 
nutanix@NTNX-15SM60350041-C-CVM:10.50.0.206:~/cluster/lib/lsi-sas$ sudo ./lsiutil -a 13,0,0
20
 
LSI Logic MPT Configuration Utility, Version 1.70, July 30, 2013
 
1 MPT Port found
 
Port Name Chip Vendor/Type/Rev MPT Rev Firmware Rev IOC

1. ioc0 LSI Logic SAS3008 C0 205 0e000000 0


 
Diagnostics menu, select an option: [1-99 or e/p/w or 0 to quit] 13
 
Adapter Phy 0 counters have been cleared
Adapter Phy 1 counters have been cleared

Adapter Phy 2 counters have been cleared

Adapter Phy 3 counters have been cleared

Adapter Phy 4 counters have been cleared

Adapter Phy 5 counters have been cleared

Adapter Phy 6 counters have been cleared

Adapter Phy 7 counters have been cleared


 
Diagnostics menu, select an option: [1-99 or e/p/w or 0 to quit] 0

nutanix@NTNX-15SM60350041-C-CVM:10.50.0.206:~/cluster/lib/lsi-sas$ sudo ./lsiutil -a 12,0,0


20 > log.txt

nutanix@NTNX-15SM60350041-C-CVM:10.50.0.206:~/cluster/lib/lsi-sas$ cat log.txt


 
LSI Logic MPT Configuration Utility, Version 1.70, July 30, 2013
 
1 MPT Port found
 
Port Name Chip Vendor/Type/Rev MPT Rev Firmware Rev IOC

1. ioc0 LSI Logic SAS3008 C0 205 0e000000 0


 
Diagnostics menu, select an option: [1-99 or e/p/w or 0 to quit] 12
 
Adapter Phy 0: Link Up, No Errors
 
Adapter Phy 1: Link Up

Invalid DWord Count 6,227,539 <<<<<<<

Running Disparity Error Count 6,079,977 <<<<<

Loss of DWord Synch Count 0

Phy Reset Problem Count 0


 
Adapter Phy 2: Link Up, No Errors
 
Adapter Phy 3: Link Up, No Errors
 
Adapter Phy 4: Link Up, No Errors
 
Adapter Phy 5: Link Up, No Errors
 
Adapter Phy 6: Link Down, No Errors
 
Adapter Phy 7: Link Down, No Errors
 
error counters are still increasing suspect we might need to perform a swap out?
 

FRU Information from IPMI :

-------------------------------------

FRU Device ID: 0

Chassis Info:

Chassis Type: Other

Chassis Part Number: NONE

Chassis Serial Number: ZM171S006668

Board Info:

Language: English

Board Manufacturer: Supermicro

Board Product Name: NONE

Board Serial Num: ZM171S006668

Board Part Num: X10DRT-P-G5-NI22

Product Info:

Language: English

Manufacturer Name: Nutanix

Product Name: NONE

Product PartNum: NX-3060-G5

Product Version: NONE


Product SerialNum: 0123456789

AssetTag: 79568

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