Robert 

Smith  CONTACT DETAILS

1737 Marshville Road,

Sr. Business Development Manager
Alabama
(123)-456-7899
info@qwikresume.com
www.qwikresume.com

PERSONAL STATEMENT
Experienced project manager, team leader, business manager and
SKILLS
strategist. High level business valuation, analytical and project Word, Powerpoint, Visio,
management skills. Track record of resolving complex problems and Excel, Outlook, Microsoft
implementing large projects. Board chair of national not for profit Office Suite, Data
organization.
Analysis, Research,
Renewable Energy
WORK EXPERIENCE Systems, Renewable
Energy, Strategy, Energy
Sr. Business Development Manager Efficiency, USGBC, LEED,
ABC Corporation - January 2009 – November 2012
BREEAM, Creative,
Responsibilities: Problem Solving, Quick
 Designed, managed, implemented business development efforts, Learner
request for proposal, contract negotiation, recruiting and sourcing
contracts, and staff augmentation services to various utilities such as
southern company, luminant corporation, and constellation energy. LANGUAGES
 Documenting and tracking all opportunities in salesforce.com English (Native)
leveraging the dashboard tools, chatter, opportunities, account planning French (Professional)
activities, action items, etc. Spanish (Professional)
 Partnering with a 50+ account management team to build out account
plans specific to global services.
INTERESTS
 Developed and executed marketing and business development
strategies to increase new customer base and existing client retention. Climbing
 Increasing net-new revenues by 25% calculated interest rates, margins, Snowboarding
Cooking
debt ratios and yield spread premiums. Reading
 Developed long-term strategic business plans for each franchisee and
potential developing markets.
 Continually grew territory while consistently exceeding quotas and
REFERENCES
bonus levels.
Reference – 1 (Company
Name)
Project Manager Reference – 2 (Company
ABC Corporation - January 2007 – December 2008 Name)
Responsibilities:
 Responsible for implementing projects on schedule, on budget and
within quality using best practices of project management.
 Projects related to contact center operations for the education finance
business impacting telephony, information technology, staffing,
training, and dialer technology.
 Delivered implementation of nice call recording software and aspect
workforce management system, impacting 500 users in five locations
and saving $500k.
 Managed contact center project plan within the broader integration of
former collegiate funding services into chase infrastructure.
 Developed process to capture all customer escalations across all
locations and track their resolutions.
 Wrote the project management standard operating procedure for
contact center operations.
 Developed and executed marketing and business development
© This Free Resume Template is the copyright of Qwikresume.com. Usage Guidelines
 strategies to increase new customer base and existing client retention.

Education
B.S. in industrial engineering - (Virginia Tech - Blacksburg,
VA)Bachelor's in Business Management - 2005(Masinde Muliro
University)

© This Free Resume Template is the copyright of Qwikresume.com. Usage Guidelines