Position: Board of Trustees

Supervises: Director

Reports to: None

Job Qualifications:

 A graduate on any course preferably on business or medical type of courses

 7+ years of experience in higher management roles preferably on hospitals

 Have an MBA degree (Optional)

 Have a degree on public administration (Optional)

 Vigorous and dedicated leader

 Excellent decision making skills

 Great interpersonal and communication skills

 Innovative, strategic and a critical thinker

 Able to asses and analyze situations and figures realistically

 Knowledgeable on medical operations

General Description: The board should develop and review the overall mission and strategy

for the hospital. Establishing the hospital’s mission statement will serve as a guide for long-

term goals and policies for the hospital. Part of this responsibility is making major strategic

decisions on behalf of the hospital in this ever changing healthcare industry. Setting this

overall tone will impact the policies, procedures, and decisions made by management.

Duties and Responsibilities:

 Choosing strategic based decisions for the hospital

 Selecting and overseeing and effective director

 Making sure that the hospital is following its mission and vision and as well as

providing quality health care

 Managing the hospital financial being

 Being well informed on news regarding the healthcare industry and also on the best

practices

 Represent the hospital to the community

 Create a various company policies that help promote the hospital’s mission and vision
Position: Corporate Secretary

Reports to: Board of Trustees

Supervises: None

Job Qualifications:

 A graduate of any 4 year course related to business

 2+ years of experience in a related field

 Excellent organisational and time management skills.

 Excellent written and verbal communication skills.

 A keen eye for detail and good knowledge of company law.

General Description: Professionals with a broad base of skills unique among the

professions. Trained in law, finance, accounting, strategy and governance, chartered

secretaries provide a focal point for independent advice and guidance on the conduct of

business, governance and compliance

Duties and Responsibilities:

 Providing comprehensive legal and administrative support and guidance to the board

of directors.

 Advising on effective decision-making, legal and regulatory matters and risk

management.

 Developing and managing strategies to ensure compliance with legal and statutory

requirements.

 Liaising with board of directors, staff, customers, suppliers, media, auditors, lawyers

and tax advisers.

 Executing important documentation on behalf of the company.
Position: Internal Auditor

Reports to: Board of Trustees

Supervises: None

Job Qualifications:

 A graduate of Bachelor in Science in Accountancy

 Have a title of CPA

 4+ years experience as an internal or senior auditor

 Superb attention to detail and excellent analytical skills

 Sound independent judgement

 Computer literate

General Description: Providing a service that guarantees an organisation's risk management,

governance and control processes are operating effectively. Actively analyze financial and

accounting risks and also consider factors such as reputation, growth, environmental impact,

treatment of employees and ethics.

Duties and Responsibilities:

 Performing the full audit cycle including risk management and control management

over operations’ effectiveness, financial reliability and compliance with all applicable

directives and regulations

 Obtaining, analyzing and evaluating accounting documentation, reports, data,

flowcharts etc

 Identify loopholes and recommend risk aversion measures and cost savings
 Obtain, analyse and evaluate accounting documentation, previous reports, data,

flowcharts etc

 Conduct follow up audits to monitor management’s interventions

Position: Director

Reports to: Board of Trustees

Supervises: Assistant Director for Administration, Assistant Director for Medical Services

Job Qualifications:

 A graduate of any course related to business or medical type of course

 5+ years experience in a hospital administration role

 Have a MBA degree

 Superb management and leadership skills

 Top – tier communication and interpersonal skills

 Knowledgeable hospital economics and operations, labor relations and human

resources

 Superb problem solving skills

General Description: Hospital directors work with assistant directors to plan and coordinate

the health services of a hospital and as well as how to administrate the hospital’s financials

and HR. Supervise all areas of a hospital,. Directors create many reports to analyze the

effectiveness of various departments and work to reach financial goals and maintain budgets.

Also works to improve the efficiency of care, keep up-to-date on new laws, represent the

facility at governing boards and organize the records of facility services

Duties and Responsibilities:

 Delegate tasks for the assistant directors for administration and medical services

 Evaluate and analyze reports made by the assistant directors

 Prepare a budget for the hospital

 Collaborate with the medical board to update, amend, and replace medical policies

 Create work groups and leadership committees that are designed to improve patient

care and enhance relationships with providers

 Develop procedures for quality assurance, patient services, medical treatments,

department activities and public relations outreach

 Review and examine loans forwarded by the assistant director in finance

Position: Assistant Director for Finance

Reports to: Director

Supervises: Accounting Supervisor, Procurement Supervisor, Cashier

Job Qualifications:

 A degree in BS Accountancy or Business Administration Major in Financial

Management

 6+ years of meaningful working experience in a financial role

 Have a MBA degree (Optional)

 Exceptional knowledge on economics, mathematics, statistics and computers

 Superior leadership and communication skills

 Excellent problem solving skills

General Function: Producing financial reports, direct investment activities and develop

strategies and plans for the long – term financial goals of their organization.

Duties and Responsibilities:

 Monitor the day – to – day financial operations within the company such as payroll,

invoicing and other transactions

 Oversee financial department employees, including financial assistants and

accountants

 Review Financial data and prepare monthly and annual reports

 Present financial reports to board members, stakeholders, executives and clients in

formal meetings
 Authorizes the purchase requests made by the Procurement Supervisor

 Create annual budgets that are measurable, realistic, and attainable for the hospital to

follow

 Create and examine loans to be approved by the director

Position: Accounting Supervisor

Reports to: Finance Manager

Supervises: Accounting Staff

Job Qualifications:

 Preferably have a degree in BS Accountancy and have a CPA title

 3+ years of meaningful working experience in a financial role

 Auditing and accounting experience

 Have a MBA degree (Optional)

 Knowledgeable on economics, mathematics, statistics and computers

 Superior leadership and communication skill

General Function: Accounting supervisors take care of scheduling jobs and delegating

duties to accounting department workers. In addition to clerical and managerial work,

accounting supervisors also participate in basic accounting functions, such as logging

payments and maintaining financial records

Duties and Responsibilities:

 Maintaining regulations and laws of accounting procedures

 Carries out financial auditing procedures

 Assessing accuracy of accounting data

 Keeping track of records and processing transfers

 Prepare journal entries, log data into spreadsheets

 Communicate with outside financial institutions

Position: Procurement Supervisor

Reports to: Assistant Director for Administration

Supervises: Property Custodian, Inventory Staff

Job Qualifications:

 Bachelor’s degree in business or accounting

 Experience as a purchasing or buying agent

 5+ years experience in procurement or purchasing

 2+ years experience in medical supply industry (Optional)

 Degree in Masters in Business Administration (Optional)

 Superior Skills in analyzing, decision making, math and negotiating skills

General Function: In charge of managing and coordinating procurement agents, buyers or

purchasing agents as well as working on most purchases for the company.

Duties and Responsibilities:

 Research and evaluate products and vendors for the company to buy to use in their

everyday operations

 Delegate tasks and supervise the work of purchasing and procurement agents.

 Negotiating contract terms of agreement and pricing

 Coordinate deliveries

 Perform cost analysis and set appropriate benchmarks

 Develop strategies, policies and procedures for procurement across all channels of

purchasing

 Requests the purchase of needed equipment and supplies

Position: Cashier

Reports to: Assistant Director for Finance

Supervises: Teller

Job Qualifications:

 A graduate of any 4 year course related to business

 Honest and Trustworthy

 Capable of keeping a strong level of confidentiality

 Fast learner

 Interpersonal and communication skills

General Description: Primary assignment is the supervision of tellers and ensuring that the

cash received by the hospital from patients is deposited properly to the bank.

Duties and Responsibilities:

 Depositing cash

 Recording cash receive in the hospital’s accounting records

 Prepare deposit report

 Maintain security of cash

 Count money in cash drawers at the beginning of shifts to ensure that amounts are

correct and that there is adequate change.

Position: Accounting Staff

Reports to: Accounting Supervisor

Supervises: None

Job Qualifications:

 Have a degree in BS in Accountancy

 Have a CPA title

 1+ year or more of accounting experience

 Proficient in using computers

 Excellent organizational skill

 Familiarity with accounting software (Quickbooks, SAP)

 Ability to analyze figures efficiently

General Function: They maintain financial reports, records, and general ledgers; prepare

and analyze budgets; and perform general bookkeeping. Many staff accountants are also

responsible for billing activities, such as accounts payable and accounts receivable.

Duties and Responsibilities:

 Support accounts payable activities to ensure accuracy and timeliness of invoice

creation and entry AR

 Managing the payroll account making sure it is accurate and up to date

 Preparing tax related duties

 Provide detailed analyses and explanations of all transactions

 Regularly maintain detailed reconciliations of all balance sheet account

Position: Procurement Staff

Reports to: Procurement Supervisor

Supervises: None

Job Qualifications:

 A graduate of any 4 year course in any college

 Well organized

 Competent in following instructions

 Honest and hardworking

General Description: Procurement clerks, also known as purchasing assistants or

departmental buyers, take purchase requests from various departments within a company and

get price quotes from suppliers.

Duties and Responsibilities:

 Keep track of purchase orders for the hospital

 Prepare purchase orders and send copies to suppliers and to departments originating

requests

 Obtain price quotes from suppliers based on the various purchase requests within a

company

 Perform buying duties

Position: Teller

Reports to: Cashier

Supervises: None

Job Qualifications:

 2+ years experience as a teller

 Good computer skills

 Excellent written and oral communication skills

 Able to maintain high level of confidentiality

 Honest and trustworthy

General Description: Receive and pay out money. Keep records of money and negotiable

instruments involved in a financial institution's various transactions

Duties and Responsibilities:

 Process financial transactions promptly and accurately

 Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate

daily transactions using computers, calculators, or adding machines.

 Cash checks and pay out money after verifying that signatures are correct, that written

and numerical amounts agree, and that accounts have sufficient funds.

 Enter customers' transactions into computers in order to record transactions and issue

computer-generated receipts.
Position: Assistant Director for Administration

Supervises: Human Resources Manager, Support Services Manager

Reports to: Director

Job Qualifications:

 A graduate of any 4 year course related to business

 Have an MBA degree (Optional)

 4+ years of experience in a managerial role

 Knowledge of modern principles, methods and practices and practices relating to

public administration

 Strong leadership skills

 Good interpersonal and communication skills

General Description: Provides general management support to the Director especially on

Human resources and support services manager. Assists in the analysis of the effectiveness of

the departments and establishes future direction for functional policies and programs

Duties and Responsibilities:

 Supports director on administrative duties

 Generating reports on the overall overview of the departments being managed for the

director

 Ensuring compliance with regulations and internal policies related to the departments

being managed

 Working with the director to coordinate and supervise daily operations

 Assisting in developing and implementing plans and goals for the departments.
Position: IT Department Manager

Reports to: Assistant Director for Administration

Supervises: IT Staff

Job Qualifications:

 A graduate of BS in Computer Science / Information System / or any course that is

computer oriented

 4+ years experience of IT related jobs

 Organizing skills

 Interpersonal and communication skills

 Ability to correctly analyze computer related problems and take the necessary and

best steps in solving such problems

General Description: Focus on technology-related projects for their companies. An IT

manager often supervises a team of these lower-level IT employees who address a company's

computer, Internet, software and network security needs. Also oversee the planning and

execution of all projects developed by a company's technology department

Duties and Responsibilities:

 Responsible for strategic IT planning, including fostering innovation & allocating

monetary resources.

 Design, implement and enforce the policies, procedures and best practices for their IT

team or department.

 Developing and implementing a system that is easily understood and efficiently and

effectively assists the hospital in its operations

 Negotiate and approve technology vendor, outsourcing, and consultant contracts and

service agreements
Position: Human Resource Manager

Reports to: Assistant Director for Administration

Supervises: HR Staff

Job Qualifications:

 Bachelor’s degree in Human Resource Development

 Several years of HR experience (esp. in healthcare)

 Adequate knowledge of hospital functions

 Familiarity of personnel and staff requirements for each section of the hospital

 Excellent communication skills

 Superior interpersonal ability

General Function: ensure employees receive the proper compensation and benefits, oversee

workplace safety, direct the maintenance of employee records, and manage overall employee

hiring, evaluation and labor relations. They also develop, implement and oversee training

programs or procedures

Duties and Responsibilities:

 Set up reports to the higher management about HR

 Recruitment of employees

 Training of personnel

 Setting of salaries and benefits

 Managing employee – employer relations

 Setting appointments and arranging meetings

Position: Support Services Manager

Reports to: Assistant Director for Administration

Supervises: Support Service Employees

Job Qualifications:

 A degree in Bachelor in science in Hospitality Management

 Previous supervisory experience strongly preferred

 Exceptional Communication skills

 Ability to easily motivate and direct people to work

General Function: Supervise work activities of cleaning personnel to ensure clean and

orderly. Assign duties, inspect work, and investigate complaints regarding housekeeping

service and equipment and take corrective action. May purchase housekeeping supplies and

equipment, take periodic inventories, screen applicants, train new employees, and

recommend dismissals

Duties and Responsibilities:

 Create schedules for housekeeping staff

 Supervise housekeeping staff and conduct detail inspection of all rooms and service

areas

 Ensure that the housekeeping staff is working in accordance with the hospital’s rules

 Hand out housekeeping staff’s duties on a daily basis

 Create reports regarding housekeeping for the higher management

  Ensure appropriate maintenance of all housekeeping equipment and tools

Position: IT Staff

Reports to: IT Department Manager

Supervises: None

Job Qualifications:

 A graduate of BS in Computer Science / Information System / or any course that is

computer oriented

 At least 1 year actual Information technology working practice.

 Proficient in both hardware and software management.

 Proficient in troubleshooting both PC, and network issues.

General Description: Supports the It officer and performs maintenance on computers and

installing and configuring computer systems, diagnosing hardware and software faults and

solve technical and applications problems, either over the phone or in person

Duties and Responsibilities:

 Assisting users in using computer software and the company’s system

 Troubleshooting and maintenance of computers

 Monitoring network activities during operation and laboratory sessions

 Supports the IT managers in activities related to IT

 Updates the system in relation to inventory levels (Drugs, Hospital Supplies, General

Cleaning Supplies and etc.)

Position: Human Resources Staff

Reports to: Human Resource Manager

Supervises: None

Job Qualifications:

 Bachelor’s degree in Human Resource Development

 Satisfactory communication ability

 Detail – oriented and organized

 Experience as an HR staff assistant or any relevant human resources position

 Excellent organizational skills

General Function: Human resource assistants are the behind-the-scenes collaborators and

colleagues whose main job responsibilities are focused on helping HR directors and managers

accomplish HR-related tasks

Duties and Responsibilities:

 Answering employee questions

 Setting appointments and arranging meetings

 Participating in recruitment efforts

 Collecting employment and tax information

 Marinating current HR files and database

Position: Support Services Employees

Reports to: Housekeeping Manager

Supervises: None

Job Qualifications:

 High school diploma

 Able to effectively follow instructions

 Physically fit and healthy

 Interpersonal and communication skills

General Function: Hospital housekeepers are responsible for sustaining a sterile

environment in all areas of the hospital by cleaning rooms, making beds, replenishing linens

and maintaining floors

Duties and Responsibilities:

 Perform Minor repair services

 Clean rooms and hallways

 Wash bathrooms and empty wastepaper baskets

 Transport trash to waste disposal areas

 Change linen and transportation of all soiled and dirty linen

 Disinfect rooms according to the hospital’s sanitization policy

Position: Assistant Director for Medical Services

Reports to: Director

Supervises: Departmental Chiefs (5), Medical Records Officer

Job Qualifications:

 A graduate of any course related to medicine

 Medical Doctorate on the related field

 5+ experience in a managing role related to hospital management

 Organizational skills

 Interpersonal and communication with leadership skills

 Good problem solver

General Description: Assists the Director in any activity regarding medical services.

Furthermore, handles and supervises the departmental chiefs on their conduct and actions

during operations and any activity done in the hospital.

Duties and Responsibilities:

 Generate Reports to the director about the overall overview of the departmental chiefs

 Manage and supervise the departmental chiefs ensuring that the departments are

performing their job efficiently and following the company’s standards and policies.

 Continually improve and maintain patient care and relationships

 Ensure that the hospital staffs adhere to the hospital’s standard and policies in doing

procedures and different operations

  Provide effective leadership and supervisory support to the medical staff

Position: Departmental Chiefs

Reports to: Assistant Director for Medical Services

Supervises: Senior Medical Officers

Job Qualifications:

 Graduate on the course related to the field being managed

 Medical Doctorate on the related field

 4+ years of experience on performing duties on related field

 2+ years of experience on a management role

 Leadership skills

 Organizing skills

 Interpersonal and communication skills

General Description: Generally consists of tending patients in a clinical setting and as well

as having administrative duties. Usually, refines the procedures relating to patient care.

Duties and Responsibilities:

 Supervise on doctors and nurses on treating patients in a medical setting

 Cooperate with the Assistant Director for Medical Services on procedures, regulations

and programs to benefit patients

 Monitor clinical performance and find ways to improve it both administratively and

clinic

 Train, motivate and oversee all health care providers and support staff
Position: Medical Records Officer

Reports to: Assistant Director for Medical Services

Supervises: None

Job Qualification:

 A graduate of any 4 year course related to medicine

 Time management skills

 Organizing skills

 Attention to detail

 Quick learner and easily adapts to any situation

General Description: responsible for maintaining and securing all written and electronic

medical records within a facility's medical records department or its equivalent. They also

ensure that information contained in the record is complete, accurate and only available to

authorized personnel.

Duties and Responsibilities:

 Filing of medical records and loose sheets,

 Retrieval and delivery of files throughout the hospital

 Gathers patient information by collecting demographic information from a variety of

sources; interacting with registration areas and physicians' offices; retrieving

information from automated printer.

 Initiates the medical record by creating and processing the patient care record folder.
  Maintains patient confidence by keeping patient records information confidential.

Position: Senior Medical Officers

Reports to: Departmental Chiefs

Supervises: Associate Medical Officers

Job Qualifications:

 Graduate on the course of the related field

 3+ years working on the related field

 Leadership Skills

 Interpersonal and communication skills

 Organizing skills

 Able to handle and asses situations correctly

General Description: Perform physical treatment on in relation to treating patients with

support from the associate officers and as well as helping train staffs that are newly hired.

Also has considerable but few administrative duties

Duties and Responsibilities:

 Advises the Departmental Chiefs on all matters and standards related to treatment of

patients

 Plans, manages and organizes various medical activities

 Treat patients on operations

 Develop and improve professional medical community relationships

Position: Associate Medical Officers

Reports to: Senior Medical Officers

Supervises: None

Job Qualifications:

 Graduate on the course of the related field

 Easily adapt to any situations

 Disciplined and able to stay calm under pressure

 Fast Learner

 Attention to detail

General Description: Responsible for assisting senior medical officers on the proper way of

approaching care and treatment of patients in the hospital.

Duties and Responsibilities:

 Assist the senior medical officers on any operations or activity done on patients

 Participates in all aspects of regulatory compliance related to health services

 Follows deliberately the policies and standard set by the hospital on the degree and

steps of care on patients

 Execute instructions given to them by their senior officers with great accuracy