Bank BTPN Syaria Annual Report 2021329 Wc000000002953795789

resilient together
annual report 2020

PT Bank BTPN Syariah Tbk | Annual Report 2020
Disclaimer: All photos published in this report were taken by adhering to the strictest Covid-19 guidelines. Prior to photoshoot,
all parties involved have undergone SWAB tests according to procedures. Some photos have been processed digitally.
2
resilient
together
The year 2020 was a year when the whole our financing customers to not lose
world learned a valuable lesson. The Covid-19 hopes and optimism in their businesses;
pandemic has awakened all layers of society accompanying them to be more adaptive,
to start moving and finding solutions creative, and with a positive attitude.
in order for life on earth to continue. In
Indonesia, the social distancing campaign Driven by a sense of ownership, all the
that started at the end of March 2020 stakeholders worked hand in hand and gave
has limited the movements of almost all their all, from the Government, Regulator,
activities, including those of BTPN Syariah’s Shareholders, Management, Employees,
customers and employees. Public places and even Customers. This collaborative effort PT Bank BTPN Syariah Tbk | Annual Report 2020
facilities were restricted. People were urged has borne optimum results: BTPN Syariah’s
to study, work, and worship from their own performance continued to grow responsibly.
homes.
By the grace of Allah SWT, and with
The restriction greatly impacted the ultra gratitude and humility, we are proud of
micro businesses that have been the focus our achievement, yet we are aware that
of BTPN Syariah’s services for over a decade. these accomplishments could only happen
The Bank’s productive underprivileged because everyone unites to contribute.
customers saw their incomes plunged; many
businesses were even ground to a halt. We present this 2020 Annual Report to all
stakeholders who have fought together
As #bankirpemberdaya (empowering with us in facing this ongoing challenge.
bankers), we could not let this condition go
on for too long. Armed with the experience in This is our spirit, this is our creation. We are
instilling exceptional values, we encouraged #relisienttogether.
3
A rattan craft maker in Cirebon continued to work hard during the Covid-19 pandemic.
4
resilient financial
performance growth
during pandemic
7% 6% 1.9%
total asset growth financing growth non-performing
(resilient growth) financing (gross
NPF)
9% 10% 7.2%
provisions to total operational return on asset
asset expenses decline (RoA)
16.1% 49.4% 855 B

return on equity capital adequacy net profit
(RoE) ratio (CAR) Rp855 billion
5
table of contents
64 the profile of the sharia

supervisory board
66 the profile of the board of
commissioners’ committee
72 board of management profiles
77 composition of shareholders
78 about PT Bank BTPN Tbk
78 ownership structure
82 corporate action
85 information for shareholders
89 information on the company
website
9
performance highlights
10 financial highlights 91
management discussion & analysis
14 share performance
16 BTPN Syariah’s share performance financial review
at indonesian stock exchange index 93 economic review
18 significant events in 2020 94 sharia banking industry review
22 awards 95 business review
98 financial performance
101 cash flow
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104 business and economic
prospect in 2021
the report of the management business review
28 the report of president commissioner 106 financing
34 the report of president director 110 funding
42 the report of the sharia supervisory 114 business development - Mitra Tepat
board BTPN Syariah
45
company profile
47 company information
47 about BTPN Syariah
48 mision, vision, values,
and corporate identity
49 milestones
50 organization structure
54 the profile of the board
of commissioners
60 the profile of the board of directors
6
operational review 269 provision of funds to relevant parties
and major exposure
117 human capital (HC)
269 anti fraud management
120 operational
272 code of ethics
121 information technology
275 internal control system
126 risk management
275 access to company information
276 self assessment of GCG
implementation
284 corporate secretary
303 internal audit report
308 compliance report
312 committee report
342 corporate social responsibility
165
daya
168 achievements in 2020
168 daya tepat peduli
168 2021 plans
171
the good corporate governance
355
company data
173 the implementation report of 356 executive officers

good corporate governance 358 products and services
190 the implementation of the good 360 office network
corporate governance guidelines for
368 statement of the board of commis-
public company in 2020
sioners and the board of directors
196 the corporate governance structure
of BTPN Syariah
370 financial statements
219 the disclosure of transaction
containing conflict of interest 471 consolidated financial statements of
the parent company
220 the board of commissioners, the
sharia supervisory board and the 479 financial services authority (OJK)
board of directors reference
268 external audit
Disclaimer: In the event that there is any different interpretation on the information between the table of amandment
to the Articles of Association in the Indonesian Languange and the table of amandment to the Articles of Association
in the English Language, then the information in the Indonesian Language will be used as the reference.
7
Throughout the pandemic, #bankirpemberdaya (empowering bankers)

maintained good relations with customers while following the health protocols
to prevent the spread of Covid-19.
8
performance
highlights PT Bank BTPN Syariah Tbk | Annual Report 2020
The pandemic throughout 2020 has

significantly affected the Bank’s business
operation, customers’ condition and its
performance. However, thanks to the
hard work, resilience and full support of all
stakeholders, Alhamdulillah, BTPN Syariah
could end the year with a solid business
performance.
9
performance management company management discussion daya good corporate company
highlights report profile and analysis governance data
financial highlights
Notes 2020 2019

Audited Audited
Balance Sheet (in million rupiah)
Total Asset 16,435,005 15,383,038
Earning Asset 14,954,676 13,759,194
Murabahah receivables
“(Net deferred margin income of Rp 2.334.078, Rp 2.173.555, 9,514,196 8,969,565
Rp 1.761.499, Rp 1.456.861 , Rp 1.239.596, Rp 945.656 on
31 December 2020, 31 December 2019, 31 December 2018,
31 December 2017, 31 December 2016)”
Total Liabilities 2,632,890 2,439,054
Total Temporary Syirkah funds 7,923,366 7,550,664
Total Equity 5,878,749 5,393,320
Profit Loss (in million rupiah)
Income from Syariah activities 4,037,474 4,457,352
Temporary Syirkah funds expenses (497,511) (523,587)
Other operating income 21,893 17,742
Other operating expenses (1,592,032) (1,761,041)
CKPN Productive and non productive expenses (850,184) (309,402)
Net operating income 1,119,640 1,881,064
Income before tax 1,124,296 1,878,249
Tax expenses (269,682) (478,615)
Current year net income 854,614 1,399,634
Other comprehensive profit/(loss) (9,216) 8,584
Current year comprehensive income (after tax) 845,398 1,408,218
Net income per share (full amount) 111 182
Financial Ratio
Capital
Capital Adequacy Ratio (CAR) 49.44% 44.57%

Productive Assets
Non-performing earning asset and non-performing non-earning 1.22% 0.89%
assets against total productive and non-productive assets
Non-performing productive assets against total productive 1.22% 0.89%
assets
Provision for allowance of impairment losses on earning assets 5.68% 2.12%
NPF Gross 1.91% 1.36%
NPF Nett 0.02% 0.26%
10
in million rupiah except basic earnings per share
Year
2018 2017 2016
Audited Audited Audited
12,039,275 9,156,522 7,323,347

10,867,316 8,198,889 6,303,802
7,277,011 6,053,105 4,996,722
2,049,483 1,653,828 1,335,917

5,992,860 5,248,048 4,394,714
3,996,932 2,254,646 1,592,716
3,447,266 2,905,253 2,226,482

(367,672) (345,600) (290,310)
13,149 7,046 4,895
(1,514,292) (1,423,255) (1,267,679)
(275,902) (235,183) (118,559)
1,302,549 908,261 554,829
1,299,019 908,698 555,743
(333,708) (238,516) (143,248)
965,311 670,182 412,495
38,436 (14,278) 9,978
1,003,747 655,904 422,473
130 97 59

40.92% 28.91% 23.80%
0.93% 1.23% 1.27%
0.93% 1.23% 1.21%
1.99% 1.92% 1.81%

1.39% 1.67% 1.53%
0.02% 0.05% 0.20%
11
Notes 2020 2019

Audited Audited
Profitabilitas
Return on Assets (RoA) 7.16% 13.58%
Return on Equity (RoE) 16.08% 31.20%
Cost to Income Ratio (CIR) 44.68% 44.50%
Operating Expenses to Operating Revenues (BOPO) Ratio 72.42% 58.07%
Profit Sharing Financing to Total Financing Ratio 0.09% 0.32%
Profit (Loss) to otal Assets Ratio 5.20% 9.10%
Profit (Loss) to Equity Ratio 14.54% 25.95%
Profit (Loss) to Revenue Ratio 21.05% 31.28%
Liabilities to Equity Ratio 44.79% 45.22%
Liabilities to Assets Ratio 16.02% 15.86%
Liquidity
Financing to Deposit Ratio (FDR) 97.37% 95.27%
Compliance
Percentage of BMPD violations
a. Related party 0.00% 0.00%
b. Unrelated party 0.00% 0.00%
Percentage of BMPD exceeded
a. Related party 0.00% 0.00%
b. Unrelated party 0.00% 0.00%
GWM Rupiah 3.80% 4.90%
GWM Foreign Currency 0.00% 0.00%
Net foreign exchange reserves (PDN) 0.00% 0.00%
12
in million rupiah except basic earnings per share
Year
2018 2017 2016
Audited Audited Audited
12.37% 11.19% 8.98%

30.82% 36.50% 31.71%
48.84% 55.35% 65.18%
62.36% 68.81% 75.14%
0.00% 0.00% 0.00%
8.02% 7.32% 5.63%
24.15% 29.72% 25.90%
27.90% 23.01% 18.49%
51.28% 73.35% 83.88%
17.02% 18.06% 18.24%
95.60% 92.47% 92.75%
0.00% 0.00% 0.00%

0.00% 0.00% 0.00%
0.00% 0.00% 0.00%

0.00% 0.00% 0.00%
5.47% 5.50% 5.51%
0.00% 0.00% 0.00%
0.00% 0.00% 0.00%

13
share performance
180.000.000,00 Volume
Closing price
160.000.000,00
140.000.000,00
120.000.000,00
100.000.000,00
80.000.000,00
60.000.000,00
40.000.000,00
20.000.000,00
0
01/19 02/19 03/19 04/19 05/19 06/19 07/19 08/19 09/19 10/19 11/19 12/19 01/20 02/20 03/20 04
High Low Closing

Period
2019 2020 2019 2020 2019 2020
January 1,985 5,050 1,870 3,990 1,985 4,410
February 2,080 4,850 1,975 3,760 2,050 3,760

March 2,240 4,090 2,070 2,110 2,210 2,130
April 2,470 2,940 2,210 1,805 2,470 2,190
May 2,850 2,880 2,400 2,080 2,850 2,880
June 3,450 3,380 2,770 3,000 3,450 3,180
July 3,630 3,450 3,170 3,090 3,170 3,450
August 3,520 4,020 3,160 3,410 3,220 3,900
September 3,320 3,800 2,900 3,040 3,300 3,280
October 4,020 4,050 3,160 3,300 3,840 3,700
November 4,100 4,400 3,760 3,710 3,960 4,130
December 4,310 4,270 3,900 3,560 4,250 3,750
Note:
BTPN Syariah officially listed and traded its shares at Indonesia Stock Exchange on 8 May 2018.
At the close of trade in 2020, the Bank’s share was traded at Rp 3,750.
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6.000,00 BTPN Syariah has entered its third year as a
Public Company since the initial listing and
trading of shares at the Indonesian Stock
Exchange on 8 May, 2018. BTPN Syariah has
managed to maintain its strong fundamentals
5.000,00 in the midst of Covid-19 pandemic, thanks to the
support of all its stakeholders, as reflected by its
stock performance which saw a positive increase
throughout 2020.
4.000,00 A t t h e c l o s e o f t ra d e i n J a n u a r y 2 0 2 0 ,
BTPN Syariah’s share was valued at Rp4,410/
share, with market capitalization reaching Rp 34
trillion, and at the close of trade in December 2020,
the Banks’s share was valued at Rp 3,750/share
3.000,00
with market capitalization reaching Rp 29 trillion.
Throughout 2020, there was no suspension on

BTPN Syariah’s shares traded at the Indonesian
Stock Exchange.
2.000,00
BTPN Syariah has continued its efforts to

improve upon its quality of communication as a
public company, both with shareholders as well as
1.000,00 investors and stakeholder in order to ensure the
disclosure of information was disclosed clearly
and in a timely manner.
4/20 05/20 06/20 07/20 08/20 09/20 10/20 11/20 12/20
Volume Market Capitalization

(shares) (in million Rupiah)
2019 2020 2019 2020
65,070,300 5,459,300 15,291,844.50 33,973,317.00 PT Bank BTPN Syariah Tbk | Annual Report 2020
16,876,400 11,319,300 15,792,585.00 28,965,912.00
26,703,500 29,735,900 17,025,177.00 16,408,881.00
85,182,800 113,835,300 19,028,139.00 16,871,103.00
56,049,600 33,725,300 21,955,545.00 22,186,656.00
55,584,400 6,667,700 26,577,765.00 24,497,766.00
45,541,700 25,228,900 24,420,729.00 26,577,765.00
36,603,400 12,276,700 24,805,914.00 30,044,430.00
28,574,300 8,333,700 25,422,210.00 25,268,136.00
24,501,600 14,539,000 29,582,208.00 28,503,690.00
4,434,000 8,761,000 30,506,652.00 31,816,281.00
2,918,400 6,538,600 32,740,725.00 28,888,875.00
15
share performance of BTPN Syariah

at indonesia stock exchange index
No. Index Criteria Period
1. LQ45 Index LQ45 contains 45 of the highest liquidity stocks • August 2019 – January 2020
and large market cap at the Exchange. • February 2020 – July 2020
• August 2020 – January 2021
To calculate Index LQ45, several selection criteria are
selected:
a. Liquidity: transaction value, frequency of
transaction, the amount of transaction days
in regular market and free float stock market
capitalization; and
b. Fundamental: financial performance and
compliance.
c. Share review and replacement is done every
6 months.
2. IDX30 Index IDX30 contains 30 of the highest liquidity • August 2020 – January 2021
stocks and large market cap at the Exchange, where
the constituents are part of Index LQ45.
To calculate Index LQ30, several selection criteria are

selected:
a. Liquidity: transaction value, frequency of
transaction, the amount of transaction days
in regular market and free float stock market
capitalization; and
b. Fundamental: financial performance and
compliance.
c. Share review and replacement is done every
6 months.
3. IDX80 Index that measures price performance from 80 • August 2019 – January 2020
shares with high liquidity and large market cap • February 2020 – July 2020
supported by good corporate fundamentals. • August 2020 – January 2021
4. JII Index that measures price performance from 30 • June 2019 – November 2019
sharia shares with good financial performance and • December 2019 – July 2020
high transaction liquidity. • August 2020 – November 2020
• December 2020 – May 2021
5. JII70 Index on 70 sharia shares with high market • June 2019 – November 2019
capitalization and transaction liquidity. • December 2019 – July 2020
• August 2020 – November 2020
• December 2020 – May 2021
6. Quality 30 Index that measures price performance of 30 shares • August 2020 – February 2021
that according to company history relatively has
high profitability, good solvability, and stable profit
growth with good transaction liquidity and financial
performance.
16
No. Index Criteria Period
7. IDX SMC Index that measures price performance of shares • August 2018 – January 2019
Liquid with high liquidity with small and medium market • February 2019 – July 2019
capitalization. • August 2019 – January 2020
• February 2020 – July 2020
8. IDX SMC Index that measures price performance from shares • August 2018 – January 2019
Composite with small and medium market capitalization. • February 2019 – Juli 2019
• February 2020 – July 2020
9. MNC36 Index that measures price performance from 36 • November 2020 – April 2021
shares with positive performance chosen based
on market capitalization, transaction liquidity, and
corporation as well as financial ratio. Index MNC36
was launched and managed in collaboration with
media corporation Media Nusantara Citra (MNC)
Group.
10. INFOBANK15 Index that measures price performance from 15 • July 2019 – December 2019
banking shares with good fundamental factors • January 2020 – August 2020
and high trading liquidity. Index Infobank15 was • September 2020 – December 2020
launched and managed in collaboration with media
corporation PT Info Artha Pratama (publisher of
Majalah Infobank).
11. BISNIS-27 Index that measures price performance from • November 2020 – April 202
27 shares chosen by the Bisnis Indonesia Index
Committee. Index Bisnis-27 was launched and
managed in collaboration with media corporation
PT Jurnalindo Aksara Grafika (publisher of Bisnis
Indonesia daily newspaper).
12. KOMPAS100 Index that measures price performance of 100 • Agustus 2019 – Januari 2020
shares with good liquidity and large market cap. • Februari 2020 – Juli 2020
Index KOMPAS100 was launched and managed in • Agustus 2020 – Januari 2021
collaboration with media corporation Gramedia
Group (publisher of Kompas daily newspaper).
13. ISSI Sharia share composite index listed in IDX. ISSI is • Since 8 May, 2018
the indicator of sharia stock market performance in
Indonesia.

17
significant events in 2020
In the midst of the pandemic we have learned that services delivered

wholeheartedly combined with the excellent key behaviors that we
have instilled in our customers for over a decade make for a valuable
experience. This experience gave us and other stakeholders a chance to
continue to face the journey forward together in a meaningful way and
with the resilience required.
09.01
Restarting the Tepat Peduli Program
As part of its social responsibilities towards customers and communities,
BTPN Syariah created the Tepat Peduli Communities. Physical
Infrastructure Assistance Program for Health, Education, and Social had
started in 2019 and continued last year to reach 1,005 areas, working with
strategic and competent partners.
01.04
Peduli Covid-19
Prioritizing on the health and safety of all its stakeholders, BTPN Syariah
is committed to reduce the spread of Covid-19 to its employees and

all stakeholders by establishing the Covid-19 task force under direct
supervision of the Bank’s President Director.
16.04
Annual General Meeting of Shareholders (AGMS)
Strict health protocol to prevent the spread of Covid-19 was
implemented throughout the AGMS which produced several important
resolutions, including Changes in Articles of Association and the
Appointment of new members of the Board of Directors, including
Hadi Wibowo as President Director.
18
20.05
Distribution of Initial Cash Dividend at BTPN Syariah to Shareholders
Despite the challenging time of the pandemic, BTPN Syariah continued to fulfill its commitment to
distribute initial cash dividends to Shareholders, based on the performance of the accounting year
ending on 31 December 2020 as stated in the Prospectus for the Initial Public Offering issued on
16 April 2020
Before Change of Name:

PT Bank Tabungan Pensiunan
Nasional Syariah Tbk
04.06
Legal Change of Name for BTPN Syariah
After Change of Name:
Change of name from “PT Bank Tabungan Pensiunan Nasional
PT Bank BTPN Syariah Tbk Syariah Tbk” into “PT Bank BTPN Syariah Tbk” according to
(Effective 4 June 2020) the Copy of Decree of Deputy Banking Supervision I Financial
Services Authority (OJK) Number SR-31/PB.34/2020.
07.07
BTPN Syariah Moved Up in Rank to Become BUKU 3 Category Bank
With the determination of all #bankirpemberdaya (empowering bankers), and with the improvements in the
welfare of financing customers, along with improved trust and positive sentiments of shareholders and investors
on share prices, BTPN Syariah has begun to grow even more. BTPN Syariah’s core capital has organically
increased and met the criteria as Bank BUKU 3 Category according to the Letter of Financial Services Authority PT Bank BTPN Syariah Tbk | Annual Report 2020
(OJK) Number S-144/PB.34/2020.
14.07
6 Years of Storytelling
BTPN Syariah’s sixth anniversary was celebrated in a story-filled
virtual event. As part of #6tahunbercerita (#sixyearsofstorytelling),
inspiring stories of #bankirpemberdaya who accompanied productive
underprivileged customers filled the Bank’s social media’s channels.
During this online event, #bankirpemberdaya from across Indonesia were
able to have direct interaction with the top management, who imparted
to them motivating messages to stay #resilienttogether to overcome all
challenges in the time of pandemic.
19
27.07
Active Involvement in the National Economic Recovery Program
As a form of the Bank’s involvement in the National Economic Recovery
(PEN) program, BTPN Syariah signed a partnership agreement with
PT Jaminan Pembiayaan Askrindo Syariah and PT Penjaminan Jamkrindo
Syariah as part of the Government’s guarantee program.
16.08
Upgrading Core Banking System from T24 version 11
To T24 version 19 (T24 R19)
BTPN Syariah created a reliable and resilient system to provide the best service
to its funding customers and has become the only sharia bank in Indonesia that
has implemented CBS T24 version 19, the sharia version.
25.08
Live Public Expose

In order to adapt to the pandemic situation, the Annual Public Expose
of BTPN Syariah on its financial performance (as of 30 June 2020)
was held live and online with the Indonesia Stock Exchange.
20
18.11
Fitch Ratings
AAA (Idn)
Exceptionally Strong
Increase in National Long-Term Rating
In an uncertain pandemic situation, BTPN Syariah managed
Fitch Ratings to earn trust when Fitch Ratings Indonesia moved up its long
term national rating from AA+ (Idn) to AAA (Idn) with stable
AA+ (Idn) Outlook and positive Watch Rating. This reflects the Bank’s very
Very Strong low default risk, relative to the issuer or other debt securities in
Indonesia.
22.12
Revitalizing School to Fully Functioning and Autonomous Condition
The efforts to rebuild and relaunch Aisyiyah 2 Mataram Kindergarten
and Elementary School in Lombok, West Nusa Tenggara post
Lombok earthquake in 2018 provided a sliver of light of hope to close
off the pandemic year. BTPN Syariah officially relaunched the fully
autonomous and functioning kindergarten and elementary school,
after they had undergone intensive mentorship and capacity building
for all the teachers. School revitalization was not solely aimed towards
its educational facilities, but also it can optimize itself into a productive
school, among which by developing the grounds for fish and hydroponic
plant cultivation, as well as providing air conditioned classrooms that
can be rented out for campus activities.
23.12
Tepat Cares for Infrastructure Programs in 1,005 Areas PT Bank BTPN Syariah Tbk | Annual Report 2020
Tepat Peduli Infrastruktur (Tepat Cares for Infrastructure) Program in
1,005 points has been a positive impact for the communities surrounding
our customers, as well as our customers themselves. This collaborative
program with strategic partners was able to boost optimism to continue
beneficial activities for communities in the midst of pandemic. For
example, restoration of a mosque in Banten that was later used by
children who were not able to go to school because of the pandemic to
participate in Quran recital class with adherence to health protocol.
These significant events could only happen by the grace of God Almighty
and the support of all stakeholders.
21
awards
Good result comes from experience. Thanks to the support of all of the
Bank’s stakeholders, even during the challenging year, BTPN Syariah
continued to record great achievements.
international
14.09
GIFA
GIFA Awards 2020

Best Islamic Bank for SME 2020
08.06
Cambridge IFA
3G Awards 2020
1. 3G Socially Responsible Banking Award 2020
2. 3G Excellence in Socio-Economic
Development 2020
30.09
Gold Winner
MerComm, Inc
34th Annual International ARC Awards 2020

Gold Winner
Traditional Annual Report: Banks: National
Together, We’ll Get There Faster
22
national
03.12
Bank Indonesia
Bank Indonesia Awards 2020

Most Supporting MSMEs Bank
BUKU 1 and 2 Category
14.02
Infobank
11.03
Infobank
21.07
Majalah Investor
19.08
Warta Ekonomi
9th Infobank Digital The Best for SME Investor’s Awards Indonesia Best Brand Award 2020-
Brand Award 2020 Business Performance Best Listed The Best for SME Business
1st Rank Year 2019 Company 2020 Performance Year 2019
Sharia bank Infobank Top SME Lender Best Issuer 2020 Bank with a “HEALTHY”
BUKU 3 category 2020 for Banking Sector predicate for BUKU 2 & 3
20.09
Majalah Investor
29.09
Infobank
27.10
Infobank
28.10
The Iconomics
Investor Best Syariah 25 Infobank Awards 2020

th
Infobank 9 Sharia Awards 2020
th
Iconomics Top Bank
Award 2020 The Most Profitable Bank 1. Very Good Predicate Awards 2020
2020 Best Sharia Bank in Indonesia 2019 with the for Performance in 2019 Platinum Predicate in
in the category of Sharia predicate ”Very Good” in the category of core the category of Bank
Bank with asset less than capital Rp5 Trilion- BUKU 3
20 Trillion Rp30 Trilion
2. The Most Efficiency
10.12 16.12
Sharia Bank 2020
By The Finance (Infobank) National Center for These national and international awards
Sustainability Reporting are dedicated to all stakeholders who have
The Finance Top 20 Financial (NCSR) given their resilient support. Insha Allah it
Institutions 2020
Top 20 Financial Institutions Asia Sustainability will become the mandate to continue giving
in the category of core capital Reporting Rating 2020 it all in the years to come.
between Rp5 Trilion- Gold Rank
Rp30 Trilion
23
BTPN Syariah expressed its appreciation to our loyal funding customer

for supporting our mission of empowerment.
24
management
report
We believe that continuing to take steps

in empowering productive underprivileged
communities, what we have been doing for
over a decade, has become one of the main
factors in helping our customers through
difficult situations during the pandemic.
25
26
“During the pandemic in 2020,
the Board of Commissioners
deemed the Board of Directors has
shown a solid sense of urgency and
commitment, through accurately
and diligently implementing the
right strategy and initiatives, while
involving various parties in order to be
#resilienttogether.”
Kemal Azis Stamboel

President Commissioner/Independent

27
report of president commissioner
Bismillahirrahmanirrahim
Assalamualaikum Warrahmatullahi Wabarakatuh
Dear Shareholders and Stakeholders
2020 was a challenging year thanks to Covid-19 This has proven that the work of empowering
pandemic that has yet to show signs of slowing productive underprivileged customers bears
down. Restrictions in social and business real results, as some are still skeptical of its
activities have caused deceleration in economic efficacy. It is in line with the efforts to improve
growth. Almost all sectors could feel its impact, the customers’ skills and widening their
including the banking industry. BTPN Syariah, opportunities for better lives.
which focuses on serving the productive
underprivileged families segment, has also faced
the same challenges. performance of the
However, it did not take long for BTPN Syariah board of directors
to show its resilience. The Board of Directors and
the whole management rose up to the challenge The Covid-19 pandemic was an unprecedented
and overcame the unprecedented changes situation that no mitigation measures and
bravely, quickly, and accurately, so BTPN Syariah actions were considered adequate to tackle it
was able to record a responsible performance in quickly and comprehensively, whether globally
closing out the year 2020. On the other hand, and in Indonesia. This, of course, had a huge
we would also like to attribute this success impact on the global economy.
to Government policies. We truly appreciate
the quick response from the Government and The International Monetary Funds (IMF) saw
Regulators in tackling the impact of Covid-19 world economic growth slowed down to -3.5% in
pandemic through various National Economic 2020. Just like many other countries in the world,
Recovery (PEN) programs that have truly helped Indonesia has also experienced the economic
underprivileged communities. fallout from the pandemic.
The persistence of #bankirpemberdaya During the first quarter of 2020, Indonesia’s

(empowering bankers) in continuing to economic growth was still able to grow, with
assist the underprivileged customers has Gross Domestic Growth (PDB) of 2.97% YoY
also managed to inspire optimism needed (year on year). Entering the second quarter of
for them to keep their businesses moving 2020, however, various social distancing policies
forward. For BTPN Syariah the spirit of being slowed business activities. For the first time
#resilienttogether throughout this pandemic has in the last two decades, Indonesia recorded a
become proof that our customer empowerment negative growth of -5.32% during this period.
program that has been done continuously for
over a decade has borne fruits sweeter than
mere stories. They were able to quickly adapt,
and continue to grow and inspire others, as
well as becoming a force that energized BTPN
Syariah.
28
The social distancing policy implementation The Board of Commissioners also deems that
in various areas in Indonesia had a big impact the Board of Directors has shown a solid sense
on the activities of customers who trade of urgency and commitment that enabled them
traditionally. Plenty of public places such as to decide on the right strategies and initiatives,
markets and schools were closed, as people’s and implement them accurately and diligently.
movements were restricted. This condition has
also become a challenge for #bankirpemberdaya The Board of Commissioners appreciates all
(empowering bankers) in reaching their the efforts that the Board of Directors has
customers and providing training on-site as they undertaken in order to maintain the Bank’s
had been doing before the pandemic. This has performance in the midst of the pandemic.
greatly impacted the Bank’s performance in its Overall, BTPN Syariah was able to record a
first semester. sound performance and growth, as attested by
its sufficient capital ratio and reserves.
But Government immediately took action
by implementing the PEN program that was
truly helpful for the productive underprivileged implementation of good
communities, including BTPN Syariah customers.
The Bank also provided financing relaxation in corporate governance
line with the PEN stimulus from the Government
and Regulators, by continuing to stand by its As a financial institution, BTPN Syariah’s
customers and motivate them by cultivating 4 work process has been in line with the sharia
exceptional behaviors that are Courage to Do law, as well as complying with the policies
Business, Discipline, Hard Work and Solidarity and regulations from the Regulator and the
(or BDKS in Indonesian’s acronym). Sharia Banking Supervisors. Compliance and
Code of Ethics cannot be separated from
The situation in 2020 called for a different BTPN Syariah’s operations. Since it became a
strategy and approach compared to the public company, Good Corporate Governance
previous years in order to ensure that services (GCG) has become more than just a set of
and empowerment programs of millions of principles; it has always been incorporated into
customers could still continue smoothly. In this the Bank’s corporate culture. Being prudent
regard, the Board of Commissioners commends is non-negotiable in BTPN Syariah, even in PT Bank BTPN Syariah Tbk | Annual Report 2020
the commitment and totality that Board of extraordinary circumstances caused by the
Directors has shown to overcome these seemingly Covid-19 pandemic.
never ending challenges. The Board of Directors
has shown an incredible performance, not just in The Board of Commissioners deems that the
understanding the situation and problems, but implementation of Good Corporate Governance
also in solving them in an efficient and effective and best practices of GCG principles have
manner, with the support of human resources been conducted effectively and efficiently
and technology. in BTPN Syariah, along with independent
supervision on compliance implementation, risk
management, and good internal control.
29
2021 prospects In facing the challenges and opportunities

that 2021 brings, the Board of Commissioners
Covid-19 pandemic throughout 2020 has is of the same mindset with the Board of
provided a lesson for us all. The ability to adapt Directors, to remain istiqomah in serving our
has given ways to a number of solutions on the customers, the productive underprivileged
many problems that have arisen. Now with the families wholeheartedly, while at the same time
rollout of the Covid-19 vaccine and as the number improving the Bank’s service to create growth.
of people who have recovered from the virus
continues to climb, there is a renewed sense of
optimism that we hope to impact the economy, closing
both globally and in Indonesia. However, seeing
that the domino effect from this pandemic will All the praises and thanks to Allah SWT, BTPN
continue on in 2021, along with the economic Syariah could overcome all the challenges in 2020
recovery projection, we expect it will take some while recording solid performance as it geared up
time before we can gradually and fully recover. towards 2021.
The resilience that has enabled BTPN Syariah On behalf of the Board of Commissioners, I would
to continue growing in 2020 will remain in 2021 like to express my appreciation for the motivation,
with optimism and prudence, while we closely support, as well as trust that all our Customers,
monitor the dynamics of the economy. Shareholders, Government, Regulators, and other
Stakeholders have given.
The Board of Commissioners believes BTPN
Syariah is able to distribute financing for even We would also like to thank the supervision
more productive underprivileged customers, given by the Chair and members of the Sharia
while still adhering to principles of prudence in Supervisory Board, Mr. H. Ikhwan Abidin, MA and
every condition, managing financial risk well, and Mr. Muhammad Faiz, MA.
ensuring robust provisioning to create a steady
growth for the Bank. The Board of Commissioners In closing, our deepest appreciation for the hard
deems the efforts of the Bank to strengthen its work, dedication, commitment, and integrity of the
technological aspects for the good of others Board of Directors and management, as well as all
have been in line with the continuing changes #bankirpemberdaya who have shown remarkable
in the behavior of society that will be even more resilience in realizing the goal to improve the
reliant on digital communication and technology. Hadi Wibowo
welfare of millions of Indonesians.
This strengthening will continue to be done with Direktur Utama
consideration of the impact and according to

the needs of the productive underprivileged Wassalamualaikum Warahmatullahi Wabarakatuh
customers. The Board of Directors along with all
#bankirpemberdaya (empowering bankers) have
looked into the matters with a great empathy.
Kemal Azis Stamboel

Kemal Azis Stamboel
Komisaris Utama/Independen
30
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31 PT Bank BTPN Syariah Tbk | Annual Report 2020

“There are many lessons that we can learn

from the 2020 pandemic. Slowly but surely,
we have witnessed our customers becoming
adaptive, creative, positive, and resilient.
They persist in keeping the wheels of their
businesses moving. Their persistence inspire
all the #bankirpemberdaya to continue to
deliver service wholeheartedly.”
Hadi Wibowo
President Director
32
report of president director
Assalamualaikum Warahmatullahi Wabarakatuh
Dear Shareholders and Stakeholders
As we all know, 2020 was a challenging year The strategies and policies continued to gain
for many industries in the country, including the the full attention of the management and are
banking industry. Many experts have said that supported by all #bankirpemberdaya. As part of
the crisis was different from the financial crisis this, the Bank strategically modified its service
of 1997-1998. The impact of the crisis caused process for the customers, ensuring that all
by the spread of Covid-19 was widespread, employees stayed safe while at work, providing
especially among the micro, small and medium health protocol facilities throughout all business
enterprises (MSMEs) that make up 99.9%* of process–whether internally or externally–and
businesses in Indonesia. implementing other efforts to ensure that all
stakeholders are receiving some benefits even
This was understandable, as nearly all MSMEs’ in the midst of the pandemic. Alhamdulillah, all
operations require physical contact, at a time these efforts went according to plan.
when many areas imposed social distancing
policies to curb the spread of Covid-19 virus.
The social distancing policies that had begun commitment to
since March 2020 affected all activities in public.
Public spaces and facilities are restricted, as shareholders
people were encouraged to work and worship
from home. Despite the challenging times, BTPN Syariah
firmly upheld its commitment to its stakeholders.
For BTPN Syariah, which from the start has This commitment has given the chance
chosen to focus on serving MSMEs customers, for the Bank to receive the strong support
particularly the ultra-micro segment or the of all its stakeholders. This is the spirit of
productive underprivileged communities, social #resilienttogether.
distancing posed a challenge as we serve our
clients at their locations. On the part of the To customers, the Bank is committed in ensuring
customers, social distancing affected their everyone has access to and is well connected
business process. Many saw their revenues to its products and services. This was done
sharply declined, some business even ground to through different means of communication,
a halt. whether verbal or digital, using phone calls or
text messages. The intensive communication
But we did not let the condition linger for too was not only limited to financial transactions,
long. After some learning, BTPN Syariah came whether funding or financing, but also as a way
up with a set of strategies and policies for all to motivate the customers to run their business
of its lines of business to answer the challenges during the pandemic, as well as to disseminate
and weather the crisis. Particularly crucial was information on how to prevent the spread of
the strategy to ensure its ultra-micro customers Covid-19.
maintain high optimism to continue their
business, and even resolve to be better after the Communication with the Bank’s funding
pandemic has passed. customers is conducted through online meetings
* Data from Ministry of Cooperatives and Small and Medium Businesses 2018
34
or online gathering. The Bank also ensured ease As part of its commitment to its employees during
of conducting transactions safely by putting in the pandemic, the Bank also gave motivations to
place health protocols according to the rules. them through online gatherings. Training to build
capacity and to strengthen the work process
Communication with the Bank’s financing through automation and digitalization was also
customers was done by giving them information conducted throughout 2020.
as well as conducting financial transaction
services. These range from recommending To shareholders and investors, we remained
business ideas, providing health facilities, firm in our commitment to maintain the trust
offering financing relaxation, to increasing the bestowed to us in overcoming the external
amount of financing, in line with the Regulator challenges posed by the pandemic. On behalf
and Government’s policies through the National of the management, we are proud to announce
Economic Recovery programs, as well as the that the Bank has managed to fulfill the
Bank’s policies that are done in accordance with commitment that was made during its Initial
the principle of prudence and taking into account Public Offering in 2018, by realizing the first cash
customers’ capability. dividend distributions for the 2019 financial year
performance in 2020.
The financing customers’ optimism is guided
by the BDKS exceptional behaviors: Courage to To the Regulator, the Bank upholds its
do Business, Discipline, Hard Work, Solidarity. commitment to comply with all its obligations as
Having instilled these four exceptional behaviors a sharia bank and as a publicly listed bank that
in our underprivileged customers from the puts forward transparency and independency,
beginning turned out to be pivotal as a turning as well as a partner to the Government in
point during uncertain times last year. supporting the National Economic Recovery
sustainably.
To employees, BTPN Syariah has disseminated
information on health and safety protocols to To the Government’s program, the Bank has
over 10,000 employees, as well as providing committed to support the National Economic
health and safety equipment such as masks, Recovery program as a government initiative
goggles, face shields, jackets, and health in ensuring the continuity of business and the
supplements. economy. PT Bank BTPN Syariah Tbk | Annual Report 2020
To adapt to the situation, we conducted split To the community, the Bank is aware of
operation and working from home (WFH) the importance of the Bank’s role in social
systems with integrated information technology. responsibilities for the customers and
We also formed an Incident Management Team communities, therefore we continued to work to
at the head office responsible to provide the improve our commitment through Tepat Peduli
latest information, direction, and education. Komunitas (Tepat Cares for the Community)
Thanks to the Company’s strategy in response throughout 2020. The Health, Education,
to this pandemic, we did not have to let go of any and Social Physical Infrastructure Assistance
employees nor did we have to resort to salary Program that had begun in 2019 continued on,
reduction throughout 2020. built in 1,005 areas by partnering with strategic
and competent partners. We also distributed
35
Personal Protective Equipment (PPE) to 41 The Bank has succeeded in performing the
hospitals in 23 provinces through the Tepat strategic steps to optimize our business
Peduli Bencana Covid-19 (Tepat Cares for processes, making them more effective and
Covid-19 Pandemic) program. efficient amid the pandemic, as can be seen by
the Bank’s limiting of its expenses by 10% less
Meanwhile in the Community and Market compared to the previous year. The Bank has
Mentoring program, we provided empowerment also responsibly recorded its reserves earlier to
on digital marketing literacy to help our anticipate the pandemic condition and increased
customers produce products with a high it by threefold compared to last year.
competitive value and for them to be able to
gain access to new markets, and increase their Solid achievement, the hard work of all
income capacity. #bankirpemberdaya, growing trust, and the
positive sentiments of the shareholders and
investors on our share prices continued to help
2020 achievements BTPN Syariah to grow organically. This also
helped the Bank to rise in rank from bank BUKU
Alhamdulillah, with the support of various 2 group to bank BUKU 3 group in July 2020.
stakeholders, we successfully implemented
various incentives in 2020, both in the financial We continued our fighting spirit throughout
as well as non-financial aspect. BTPN Syariah 2020, marked by some improvements in the
was still able to grow profitably, and insha Allah, core banking system capabilities that are aimed
grew better in several aspects. to support employee performance in the field.
Uploading system was run by using the latest
BTPN Syariah financing grew 6% compared to technology that supports secure transactions.
the previous year. By continuing to uphold the
principle of prudence in empowering as well On the other hand, the various challenges that
as disbursing financing, in 2020 BTPN Syariah happened in 2020 had given BTPN Syariah an
managed to disburse up to Rp9.5 trillion in opportunity to run several initiatives and pilot
financing to the productive underprivileged projects that had been scheduled in advance.
segment in indonesia. One of which was the application that enabled
customers to meet with BTPN Syariah partners,
The Non Performing Financing (NPF) was so they could buy their household goods and the
maintained at 1.9%, below industry average, materials needed for their business at a lower
thanks to selective and prudent productive price.
financing, along with good and close
communications between #bankirpemberdaya Entering the 3rd quarter of 2020, our customers
with the customers, that has always been the have begun to recover and gradually shown
key to our service. positive improvements. Thanks to quality
communication, customers became much more
BTPN Syariah total assets grew to Rp16.4 trillion, adaptive as they weathered the pandemic. Their
with Capital Adequacy Ratio (CAR) at 49.4% and unrelenting fighting spirit has also enabled them
Third Party Funds (DPK) of Rp9.8 trillion. BTPN to be more creative in finding business ideas
Syariah also recorded a net profit of Rp855 and opportunities. This situation contributed to
billion. the improvement of BTPN Syariah’s financial
performance.
36
The changes and improvement as well as the The Implementation of best practices on
Bank’s performance could not be separated Good Corporate Governance principles
from the role played by our employees have been done effectively and efficiently
who call themselves #bankirpemberdaya. in BTPN Syariah, along with independent
BTPN Syariah has shown its appreciation for supervising on the adherence to regulations, risk
their totality and their persistence through management, and good internal control.
various acknowledgements and awards that are
given fairly and in accordance to the prevailing The availability of financing relaxation facilities
Bank regulation. offered by the Authority did not necessarily
affect the Bank’s repaying responsibility. This
In 2020, the Bank has changed its name from proved that the more the Bank fulfilled its
PT Bank Tabungan Pensiun Nasional Syariah Tbk responsibilities, the more prudent the Bank is
to PT Bank BTPN Syariah Tbk, in accordance with the public and Regulators, the more trust
with its Parent Bank, PT Bank BTPN Tbk. investors placed in the Bank.
BTPN Syariah has also improved in long term This achievement is all due to the Bank’s efforts in
national ranking from AA+ (Idn) to AAA (Idn) handling and overcoming the challenges it faced
Stable Outlook published by PT Fitch Ratings in 2020 by preventing the spread of Covid-19
Indonesia in November 2020. This ranking in the office area, around the customers’
showed the Bank’s possible risk of default as very neighborhoods, and prioritizing the health and
low, relative to other issuer or debt securities in safety of all of the Bank’s employees.
Indonesia. The full support from PT Bank BTPN
Tbk as Parent Bank continued to contribute in
presenting a positive sentiment in the stock 2021 plans
market and in increasing the trust of investors
and the public towards the Bank. Learning from the experiences in 2020,
we are optimistic that we shall remain
#resilienttogether, keep expanding our
good corporate potentials, and continue to be istiqomah
in serving the productive underprivileged
governance families wholeheartedly. Simultaneously, we
shall escalate our business processes’ quality
Even as the Covid-19 pandemic continues, the by increasing our service quality, which is
implementation of corporate governance in effective and efficient, by digitizing the
BTPN Syariah stayed in the right corridor by Bank’s operational activities and deploying
continuing to improve quality as well as ensuring the information system for a good cause. PT Bank BTPN Syariah Tbk | Annual Report 2020
transparency for all the stakeholders in a timely And we shall balance these with the Bank’s
manner. organizational capacity strengthening.
37
In expanding our business and infrastructure, appreciations

aside from strengthening our existing products
and services, the Bank will also build partnership In closing, with thanks to Allah SWT, on
with customers and communities by developing behalf of the Board of Directors, I would like
an agent banking system or branchless banking to thank and appreciate all the Shareholders,
(Laku Pandai) to ensure underprivileged Regulators, Board of Commissioners, Sharia
customers can access banking transactions and Supervisory Board, and other stakeholders for
services every day in a week, as well as to cater their constant trust, support, and contribution.
to their other needs.
I would also like to thank all the employees
In the use of technology for the good of others, in BTPN Syariah, #bankirpemberdaya who
the Bank will strengthen its system to make have worked tirelessly and persistently in
it easier for #bankirpemberdaya to provide carrying out their mandate even in challenging
services to underprivileged customers, as well situations so that BTPN Syariah was able to
as to strengthen the digital system that will be record a good financial performance, while at
used by funding customers to do good through the same time continuing to leave a real and
technology for the underprivileged customers. lasting social impact.
In order to strengthen organizational capacity, My deepest gratitude to all our customers

the Bank will focus on strengthening its who have placed their trust in BTPN Syariah
leadership capacity, so it is able to play its to serve them with all our hearts.
part as an agent of change to create growth
for all #bankirpemberdaya, customers, as well Insha Allah BTPN Syariah will continue to add
as stakeholders in various situations. value and contribute to this nation by realizing
the good intentions of its stakeholders in
Amid the ongoing Covid-19 pandemic, BTPN changing the lives of millions of Indonesians
Syariah shall ensure that implementing the for the better.
health protocol in its office network throughout
Indonesia is the main priority. The Bank is
also committed to taking part in the Gotong Wassalamualaikum Warahmatullahi Wabarakatuh
Royong Vaccination program. All these plans
shall be accompanied by strict monitoring of all
employees’ state of health to ensure safety at
work and safety during any interaction.
Hadi Wibowo
President Director
Hadi Wibowo
Direktur Utama
Kemal Azis Stamboel

38

Disclaimer: These photos are a result of editing for the illustration of this Annual Report.
Photoshoot for each individual was done by adhering to strict Covid-19 health protocols.
40
“Giving time to those who are in difficulties until
their situation improves is definitely one of the basic
sharia principles that are anchored in humanity.
During the pandemic in 2020, #bankirpemberdaya
(empowering bankers) consistently assisted
customers in their struggle until they gained their
optimism and confidence to get back up on their
feet and strived again. This is a demonstration of
the spirit of being #resilienttogether, collectively
solving whatever challenges came our way. This was
our act of worship.``
H. Ikhwan Abidin, MA
Chair of Sharia Supervisory Board
H. Muhammad Faiz, MA
Member of Sharia Supervisory Board

41
report of sharia supervisory board
Assalamualaikum Warahmatullahi Wabarakatuh
Greetings to us all
The Covid-19 pandemic in 2020 posed challenges meeting agenda regarding supervisory activities
to the business world globally, and it has are stated in the Good Corporate Governance
directly impacted BTPN Syariah customers, the chapter of this report.
productive underprivileged families. Restrictions
on gatherings according to the Covid-19 DPS has also reviewed the operations, products
prevention and health protocols have had a as well as the Board of Directors policies
real impact on customers who mostly earned throughout 2020, in order to meet the sharia
their living from running their businesses at busy values and principles determined by the National
public areas. Sharia Board of Indonesian Ulema Council
(DSN-MUI). Furthermore, DPS has also provided
In response to this extraordinary situation, recommendations and opinions regarding BTPN
BTPN Syariah needed to move fast in order to Syariah procedures, products, and services in the
be there for its customers as well as maintaining form of written documents, added further with
its performance. BTPN Syariah was committed a number of discussions taking place in virtual
to staying focused on running its operation and rooms. Through periodical reviews, we have also
business that adhere to the sharia principles, ensured that the mechanism of funds gathering
providing convenience and relaxation programs, and distributions, as well as the Bank’s services
as well as assisting financing customers to build have met sharia principles.
their optimism in order so they could continue
their businesses in a more creative manner. Based on our supervision as the Sharia
Supervisory Board (DPS), BTPN Syariah
The Sharia Supervisory Board (DPS) has operations in general, even in the pandemic,
supervised BTPN Syariah operations throughout have adhered to the sharia values and principles.
the pandemic in order to keep them in line with
sharia values and principles in accordance to its In these challenging times, we see that BTPN
roles and functions. Despite unable to physically Syariah has managed to keep its focus on
meet and conduct supervisory activities in improving the welfare of its productive
person, we still adhered to strict supervisory underprivileged customers in the spirit of halalan
principles. thoyiban according to the sharia principles.
One of the things that they have done was by
DPS actively participated in meetings held providing financing relaxation in the form of
online since the Covid-19 pandemic, both DPS delaying payments according to the National
meetings, as well as meetings with the Board Economic Recovery program that has been
of Commissioners, Board of Directors, as well implemented by the Government and Regulator.
as related parties. The details on the DPS
42
“Giving time to those in difficult times until In facing 2021, we are certain that the strategies
their situation improves is of course one of and initiatives of BTPN Syariah will further
the basic sharia principles that are anchored strengthen this commitment, with an even larger
in humanity. During the pandemic in 2020, and bigger impact. The people will not only have
#bankirpemberdaya (empowering bankers) better financial literacy and improved welfare,
Hadi Wibowo
consistently assisted customers in their struggle but also understand the sharia principles in and
Direktur Utama
until they were able to be optimistic and gained of itself: that the most important thing is not
the confidence to get back up on their feet and just ensuring that they fulfill their contractual
strived again. This is the implementation of the obligation, but also upholding integrity and unity
spirit of being #resilienttogether, where together in supporting each other.
we faced and solved whatever challenges that
came our way. This was our act of worship.” Insha Allah, BTPN Syariah will continue
to accompany and empower productive
Therefore, we appreciate all the creative efforts underprivileged communities to stay
from the Board of Directors with their tactical #resilienttogether in attaining better lives
Kemal Azis Stamboel
policies in responding to the Covid-19 pandemic through ways that uphold the sharia principles.
situation while also making sure they were in
line with sharia values and principles. This was May we continue to be under the protection of
apparent from the fighting spirit, courage, and Allah SWT and His blessings continue to guide
optimism which has successfully manifested us as we work to contribute for the benefit of
into the persistence of #bankirpemberdaya all people. Aamiin Ya Robbal Alamin.
(empowering bankers) on the field. The Bank
managed to be there for their productive
underprivileged customers, protecting and Wassalamualaikum Warahmatullahi Wabarakatuh
empowering them in order to improve their
welfare according to the sharia principles, to be
#resilienttogether and strengthen each other
to close the year 2020 with solid performance
growth.
Chair of Sharia Supervisory
Ketua DPS
Board
43
#bankirpemberdaya move quickly, accurate and courageously to respond

to the ever-changing situation during the pandemic.
44
company
profile
As the only bank to focus on empowering

millions of Indonesian productive
underprivileged customers, we have
learned many lessons from this pandemic.
Maintaining good relationships as well as
interactions done sincerely from the heart
directly to the customer centers were the best
ways to reinforce their trust so they could get
up and move to realize all the dreams that
they have built.
45
Strict health protocol is implemented in the office environment to

prevent further spreading of Covid-19.
46
company information
Address of Company Head Office and Taxpayer Identification Number (NPWP)

Corporate Secretary PT Bank BTPN Syariah Tbk
01.551.806.1-511-000
Menara BTPN, 12th Floor
CBD Mega Kuningan Business Identification Number (NIB)
Jl. Dr. Ide Anak Agung Gde Agung Kav. 5.5-5.6 PT Bank BTPN Syariah Tbk
South Jakarta 12950 9120209291387 dated 19 February 2019
Telephone : +62-21 300 26 400
Facsimile : +62-21-292 72 096 (general) Website
https://www.btpnsyariah.com
about BTPN Syariah

In every step, BTPN Syariah pledges the commitment to provide the
opportunity for every individual to realize their good intention faster, to
create more meaningful life and to bring significant impact to millions of
Indonesians.
Since its inception as Sharia Business Unit of Nasional Tbk (“UUS BTPN”) and the conversion
BTPN, the Bank has embraced and reached of PT Bank Sahabat Purna Danata (“BSPD”).
out to the unbanked segment, namely the
productive but underprivileged segment. In line As the only sharia bank in Indonesia that focuses
with the mandate to empower and provide on empowering productive underprivileged
financial literacy for women in this segment, customers and developing financial inclusion,
the Bank offers access, service and products the Bank strives to add values and change
according to the sharia principles, so that they the life of every customer, while at the same
can embolden their intention to achieve the time creating good financial performance.
dream of leading a better life. Therefore, customer products and services PT Bank BTPN Syariah Tbk | Annual Report 2020
continue to improve and grow, to bring positive
On 14 July 2014, BTPN Syariah was officially impacts to the millions of people in Indonesia
registered as the 12th Sharia Commercial Bank and become Rahmatan Lil Alamin (a blessing
in Indonesia through the spin-off of the Sharia for all creation).
Business Unit of PT Bank Tabungan Pensiunan
47
vision values
mission “To be the best Sharia PRISMA
“Together, we create Commercial Bank, Professionalism,
opportunities for for financial inclusion, integrity, mutual
growth and a more making a difference in respect and teamwork
meaningful life.” the lives of millions of (the Indonesian
Indonesians.” acronym is PRISMA)
socializing mission, corporate identity

vision, corporate In implementing Corporate Mission Vision,
values and identity a shared identity is needed to unite all the

employees in one spirit.
A number of measures were taken to ensure

#bankirpemberdaya is the spirit that
that all stakeholders understand the company’s
awakens all BTPN Syariah employees to their
mission and vision:
mandate of being a different kind of banker.
A banker that chooses to gather funds from
1. Induction Program for all new employees the privileged and distribute them to the
and executives. empowerment of underprivileged families.
Different for the sake of fufilling their calling
2. Implementation of all corporate to be beneficial to others.
values and identities in all company’s
socialization activities.
According to the Mission and Vision, becoming #bankirpemberdaya means fulfilling that calling to
continually empower the productive underprivileged families in Indonesia.
#bankirpemberdaya works hand-in-hand in their own functions and roles to commit to their mandate
in order to realize good intentions faster.
48
milestones
BTPN established the

Sharia Business Unit.
Piloting project Tunas Usaha Rakyat (TUR)

that focused to serve the customers from the
productive underprivileged segment, starting
with 3 productive underprivileged communities
(MMS) in Banten and Pandeglang area.
Area expansion to serve the more

productive underprivileged segment in
Jakarta, Banten, West Java, Central
Java, East Java, Sumatera and East
Nusa Tenggara (NTT).
On 14 July, BTPN Syariah was

officially registered as the 12th Sharia
Commercial Bank in Indonesia.
On 8 May, BTPN Syariah was

officiated as a public listed company
by the code BTPS at Indonesia Stock
Exchange.

5 (five) years as sharia bank, the only
financial institution to focus on serving
productive underprivileged families.
• 4 June, BTPN Syariah officially changed its name from “PT Bank Tabungan
Pensiunan Nasional Syariah Tbk” to “PT Bank BTPN Syariah Tbk”, in accordance
with the name of the Parent Bank.
• 7 July, BTPN Syariah moved up a rank from Bank BUKU 2 to Bank BUKU 3
organically.
• 18 November, PT Fitch Ratings Indonesia moved up the rank of BTPN Syariah
from AA+ (Idn) with stable outlook.
49
organization structure
President Director
Hadi Wibowo
Funding & Fee Based Compliance & Risk

Business Director Director
Gatot Adhi Prasetyo Arief Ismail
Chief of Financing
Business
Dwiyono Bayu Winantio
Business Planning & Business Development

Risk Management Head
Assurance Head Head
Dewi Nuzulianti Ade Fauzan Dharma Putera
Retail & Wholesale

Distribution Head 1 Compliance Head
Funding Head
Syafrini Nasution Shita Satyawati P. Rena Mutia
Business Planning,
Corporate Secretary &
Distribution Head 2 Assurance & Support
General Counsel Head
Head
Yulianto Dwi Prasetya Yunita C. Haerani
DAYA & Communication Anti Fraud Management

Distribution Head 3
Head Head
Ali Andi Leon Arkantoro Larasati Moerdijat Hari Pudjo Santoso
Analytics & Market

Distribution Head 4
Intelligence Head
Pjs. Dwiyono Bayu Winantio Andrew Adhitia
Corporate Information
Distribution Head 5
Security Head
Hanni Widiastuty Her Purwoko

50
Finance & Operations
Director
Fachmy Achmad
Operation Head
Dewo Triatmoko*
Corporate Planning & Information

Human Capital Head Internal Audit Head
MIS Head Technology Head
Gatot Prasetyo
Hendrianto Robertus J. Hadisurya Sulistyo Yuwono
Sedijono
Finance &
Accounting Head
Basuki
Treasury & Financial
Institution Head
Antonius Priyadi
*No longer serves as Operation Head per 1 January 2021

51
board of
commissioners
1 Kemal Azis Stamboel 2 Dewie Pelitawati

President Commissioner/ Independent Commissioner
Independent
3 Mahdi Syahbuddin 4 Yenny Lim

Commissioner Commissioner
52
3
1 4
These photos are a result of editing for the illustration of this Annual Report.
53
board of commissioner profiles
Kemal Azis Stamboel

Indonesian citizen, 71 years old, residing in Jakarta.
Kemal Azis Stamboel received approval from the Financial Services Authority (OJK) on 24 February 2014 and
was reappointed as the President Commissioners and Independent Commissioner of PT Bank BTPN Syariah
Tbk (BTPN Syariah) conforming to the resolution of the Annual General Meeting of Shareholders on 16 April
2020.
Currently, he also serves as Chairman of the Audit Committee and the Nomination & Remuneration Committee,
and a member of the Risk Monitoring Committee of BTPN Syariah.
Having more than 38 years of experience, Kemal Stamboel began his career in PT Indonesia Asahan Aluminium
(1977-1982), then in a number of corporations, as President Director of PriceWaterhouse Coopers Consulting
Indonesia (1982-2002), Country Leader & Partner of IBM Indonesia (2002-2004), Member of the Aceh and
Nias Rehabilitation and Reconstruction Supervisory Agency (2005-2008), Deputy Chief Executive of National
Information and Communication Technology Board (2006-2008), Independent Commissioner of PT Krakatau
Steel (2007-2008), Independent Commissioner of PT Titan Petro Chemical (2006-2012), Member of the
House of Representatives of the Republic of Indonesia (2009-2012), Chairman of Commission I of the House
of Representatives of the Republic of Indonesia (2009-2010), Chairman of Commission XI of the House of
Representatives of the Republic of Indonesia (2011-2013), Executive Advisor to the Board of Directors of PT
Indosat Tbk (2013-2018), and Secretary General of Indonesia International Bank Association, PERBINA (2013-
2017), and Independent Commissioner of PT Holcim Indonesia Tbk (2013-2018).
Kemal Stamboel obtained the Bachelor’s Degree in Psychology from Padjajaran University in 1974 and Master
of Science in Business Management from Hult International Business School, USA, in 1985. Alongside he
also attended various training program and conferences, including those organized by Banking Profession
Certification Institute (LSPP), PriceWaterhouseCoopers, XXVI IAFEI World Congress ASEAN Federation of
Accountants, and Social Innovation in Action Training held by The Economist, Pasar Training and Indonesian
Institute of Commissioners and Directors.
In addition to BTPN Syariah, he also serves as Member of the Board of Trustees in WWF Indonesia, and as
President Commissioner of startup company PT Digital Solusi Pratama since October 2019. He is also a member
of Padjadjaran University Trustee Board (2020-2025 period).
54
Dewie Pelitawati
Independent Commissioner
Dewie Pelitawati received the approval from the Financial Services Authority (OJK) on 24 February 2014 and
was reappointed as a member of the Board of Commissioners and Independent Commissioners of PT Bank
BTPN Syariah Tbk (BTPN Syariah) conforming to the resolution of the Annual General Meeting of Shareholders
of BTPN Syariah on 16 April 2020.
Currently, she also serves as the Chairperson of Risk Monitoring Committee and a member of Audit Committee
and The Nomination and Remuneration Committee of BTPN Syariah, and she represents BTPN Syariah as a
member of the Financial Conglomeration Integrated Governance Committee.
She started her career in PT Indosat (1985-1999) that led to various position in several corporations, including as
Head of Chairman Office in Indonesia Bank Restructuring Agency (1999-2000), Secretary to Junior Minister of
the Indonesian Ministry of National Economic Restructuring-RI (2001), Commissioner of PT Indosat Mega Media PT Bank BTPN Syariah Tbk | Annual Report 2020
Mobile and Commissioner of PT Satelindo (2002-2003), Chief of Legal and Compliance in PT Indosat (2009-
2010), Partner in Bahar and Partner Attorney At Law (2010-2013), Senior GM Corporate Legal, Governance
and Compliance and advisor to CEO in PT XL Axiata Tbk (2013-November 2018).
Dewie Pelitawati obtained a Bachelor’s Degree in in Law in 1984 and Magister in Law from the Faculty of
Law of Padjadjaran University in 2005. She has participated in various professional programs, including
those conducted by LSPP, Indonesian Advocate Association, Dubai International Finance Center, Corporate
Leadership Development Institute, and Social Innovation in Action Training held by The Economist, Pasar
Training and Indonesian Institute of Commissioners and Directors.
Dewie Pelitawati does not hold any other position outside of BTPN Syariah.
55
Mahdi Syahbuddin
Commissioner
Mahdi Syahbuddin received the approval from the Financial Services Authority (OJK) on 23 December 2014 and
was reappointed as a member of the Board of Commissioners of PT Bank BTPN Syariah Tbk (BTPN Syariah)
conforming to the Resolution of the Annual General Meeting of Shareholders of BTPN Syariah on 16 April 2020.
Currently he also serves as the member of Risk Monitoring Committee and the Nomination and Remuneration
Committee of BTPN Syariah.
Having more than 31 years of experience prior to appointment as Commissioner at BTPN Syariah, Mahdi served
as Director of Human Capital in PT Bank BTPN Tbk (“BTPN”) and created a number of strategic initiatives in
Human Capital comprising organizational alignment, redesign of human capital policy and increasing employee
involvement in achieving the Bank’s vision and goals. Earlier, Mahdi was a Director of Bank Permata, prior
to Bank Universal where he held various positions including Deputy President Director. Before the bank was
merged to become Bank Permata, Mahdi was the Chairman of Management Team. He began his career in
banking by joining Citibank N.A in 1989 with the last position as Manager of Asset Product Services. In addition
to his career in banking industry, Mahdi had worked as Engineer in Atlantic Richfield and IPTN.
Mahdi Syahbuddin obtained a Bachelor’s Degree in Aviation Engineering from Bandung Institute of Technology
in 1987. He has participated in various professional programs, including those conducted by Citibank N.A.,
Forum International, Covey Leadership Center, Lead Consulting Network, National Productivity Board, The
Wharton School of Business (University of Pennsylvania) – National University of Singapore, Phil Tao, Bank
Universal, The Euromoney of Finance, Hay Consultants, Franklin Covey Company, Michigan Business School,
Institut Bankir Indonesia, Strategic Intelligence, Arthur Andersen Business Consulting, Bank Indonesia, GML
Performance Consulting, Standford Graduate School of Business, Banker Association of Risk Management,
Raharja Duta Solusindo, PricewaterhouseCoopers and LSPP.
Mahdi Syahbuddin does not hold any other position outside of BTPN Syariah.
56
Yenny Lim
Commissioner
Indonesian citizen, 54 years old, residing in Tangerang.
Yenny Lim received the approval from the Financial Services Authority (OJK) on 17 July 2019 and was reappointed
as a member of the Board of Commissioners of PT Bank BTPN Syariah Tbk (BTPN Syariah) conforming to the
resolution of the Annual General Meeting of Shareholders of BTPN Syariah on 16 April 2020.
Currently, she also serves as the member of Nomination and Remuneration Committee of BTPN Syariah.
Prior to joining BTPN Syariah, she held various executive positions, including Credit Manager in PT Bank Dagang
Nasional Indonesia (1991-1998), Financial Planning & Analysis and Compliance Coordinator in American Express
Bank, Ltd (1998-2003), Credit Management Head in PT Bank DBS Indonesia (2003-2007), Financial Planning &
Project Division Head in PT Bank Danamon Indonesia (2007-2015), and Chief of Finance & Planning in PT Bank
Sumitomo Mitsui Indonesia (2015-2019).
Yenny Lim obtained a Bachelor of Science from Oregon State University, USA in 1990. She has participated in
various professional training programs, including those organized by The World Bank, Euro Money Institute,
University of California Berkeley Extension, Capital Market Society of Indonesia, Perbanas, The Pacific Rim
Coast Banking School and the University of Washington, BSMR, INSEAD, LSPP, GARP, KIRAN, Karim Consulting
and Raharja Duta Solusindo, and Pasar Trainer.
Yenny Lim currently serves as Planning & Deputy CFO at PT Bank BTPN Tbk.
57
board of
directors
1 Hadi Wibowo 2 Fachmy Achmad
President Director Director
3 Gatot Adhi Prasetyo 4 Arief Ismail

Director Compliance Director and
Corporate Secretary
58
3
4
1
59
board of directors profiles
Hadi Wibowo
President Director
Hadi Wibowo received approval from the Financial Services Authority (OJK) on 3 April 2020 and was appointed as
President Director of PT Bank BTPN Syariah Tbk (BTPN Syariah) conforming to the resolution of the Annual General
Meetings of Shareholders of BTPN Syariah on 16 April 2020. Previously, he served as Chief of Process Transformation
since January 2020 at BTPN Syariah.
Hadi Wibowo has 27 years of experience in various aspects of banking, from Retail Banking, Operations, Digital
Banking to Microbanking. He started his career at AC Nielsen, and went on to hold various senior positions in top
Indonesian private bank, including as Director of Operations and Director of Small-Scale Business at PT Bank BTPN
Tbk, including as Head of Branchless Banking, where he had focused the last 3.5 year on financial inclusion initiatives
and led a team that opened up access to financial services to unbanked communities.
His passion and aspiration in empowering underprivileged communities began since he joined PT Bank Danamon
Tbk to develop its Self-Employed Mass Market business unit. When he joined Bank BTPN Tbk, he began to develop
capacity building programs, and created customers capacity building modules for financial literacy. He has also held
other senior positions including Distribution and Sales-Force Development, and E-banking.
Hadi Wibowo’s spirit and aspiration to empower underprivileged group rose when he joined Bank Danamon in 2003
when he was introduced to the capacity building program, which resulted in a customer capacity building module for
financial literacy.
Hadi has worked in many aspects of banking throughout his career, from Retail Banking and Operations to Digital
Banking and Micro Banking.
His banking career started at Bank Universal covering areas of Corporate Liability Business, Cash Management,
Cash Pooling, Electronic Banking, Product Development, Response Center, Remote Banking Operations, Response
Center & Distribution Shop.
He graduated with a Civil Engineering degree from Bandung Institute of Technology in 1991. He has also participated
in various trainings, including the ones held by Banking Profession Certification Institute (LSPP) and Profession
Certification National Body (BNSP) BARA, Risk Management Certification Body (BSMR), Center for Creative
Leadership (CCL) Singapore, UC Berkeley, NTU Singapore, SRG Singapore, INSEAD, Covey Leadership Center,
National University of Singapore, Visa International, IBC Technical Service Ltd Singapore.
Hadi Wibowo does not hold any other position outside of BTPN Syariah.
60
Gatot Adhi Prasetyo
Director
Indonesian citizen, 58 years old, residing in Tangerang Selatan.
Gatot Adhi Prasetyo received approval from the Financial Services Authority (OJK) on 24 February 2014 and
was reappointed as Director of PT Bank BTPN Syariah Tbk (BTPN Syariah) conforming to the resolution of the
General Shareholders Meeting on 16 April 2020.
He started his professional career in 1987 in various industries, in technical consultancy (PT Infratama Yakti,
PT Ripta Paripurna, PT Mirazh), general insurance (Asuransi Astra Buana), pay-per-view television (PT Direct
Vision/Astro TV) and banking (Bank Pasific, Bank Universal, Bank Permata, Bank Sahabat Purba Danarta
to BTPN Syariah for Operational, Credit, Loan, System and Procedure Development, Human Resources, and
Management).
Gatot Adhi Prasetyo obtained a Bachelor’s Degree in Geodetic Engineering in 1987 from Bandung Institute of
Technology (ITB). He has participated in numerous trainings held by the Center of Management Technology,
Prasetya Mulya Management Institute (IMPM), Business Forum, Asia Pacific Institute, KPMG Management
Consultant, Astra Management Institute of Development, Covey Leadership Center, Hotman Paris Law
Education & Training, IBC Asia Limited, Care Consulting, the Indonesian Ministry of Finance, Business Consulting,
Directorate General of Land Transportation, Kellogg School of Management, Plasmedia, Lawrence Walter Ng,
SCB, Risk Management Certification Body, LPPI, LSPP, Raharja Duta Solusindo, Etnomark Consulting, Gallup,
Karim Consulting Indonesia, GPS, Center for Creative Leadership (CCL), GriyaMP, and The Economist.
Gatot Adhi Prasetyo does not hold any other position outside of BTPN Syariah.
61
Arief Ismail
Director of Compliance and
Corporate Secretary
Indonesian citizen, 54 years old, residing in Tangerang Selatan.
Arief Ismail received approval from the Financial Services Authority (OJK) on 22 August 2017 and was
reappointed as Director of Compliance and Corporate Secretary of PT Bank BTPN Syariah Tbk (BTPN Syariah)
conforming to the resolution of the Annual General Meetings of Shareholders of BTPN Syariah on 16 April 2020.
He has over 27 years of work experience, starting his career at PT USI Jaya IBM. He went on to work at Citibank,
Global Consumer Bank, holding various positions from Management Associate Program, Credit Analyst, Credit
Policy Manager until his last position as Direct Sales Manager (1990-1995); at GE Capital, Global Consumer as
Director of Risk and Director of New Business (1995-1999); in PT Rahajasa Media Internet as Marketing Director
(1999-2001); in PT Bank Danamon Indonesia as Card Center’s Credit Cycle Manager until his last position as
Unsecured Risk Management Head (2001-2005); at ABN Amro as Head of Consumer Risk and Country Head
of Risk and Head of Consumer Risk (2005-2010); at PT ANZ Panin Bank Indonesia as Head of Retail Credit
Risk (2010-2011); and at HSBC Indonesia as Head of Retail Banking & Wealth Management Risk (RBWM Risk)
(2011-2017).
Arief Ismail graduated with an Industrial Engineering degree from Bandung Institute of Technology (ITB) in
1990. Throughout his career, he has participated in a number of trainings and seminar, including those on the
Basics of Sharia Banking; Risk Management and the refreshment program; Process Improvement Process,
ABN Amro Leadership Program in Amsterdam; Corporate Financing for Consumer Banking in Amsterdam; GE
Capital Risk University Program in Stamford, Connecticut, the US; and Citibank Credit and Risk.
Arief Ismail does not hold any other position outside of BTPN Syariah.
62
Fachmy Achmad
Director
Fachmy Achmad received approval from the Financial Services Authority (OJK) on 27 May 2020 and was
appointed as Director of Compliance of PT Bank BTPN Syariah Tbk (BTPN Syariah) conforming to the resolution
of the Annual General Meetings of Shareholders of BTPN Syariah on 16 April 2020. Previously, Fachmy Achmad
served as Finance & Investor Relation Head since Oktober 2017 at BTPN Syariah.
Prior to joining BTPN Syariah, Fachmy worked as Senior Manager at Tanudiredja, Wibisana & Co. Public
Accountant (PWC Indonesia) (2013-2017); as Head of Finance Project and Performance at Standard Chartered
Indonesia (2012-2013). Fachmy Achmad started his career at PWC Indonesia as Associate (2004-2006), Senior
Associate (2006-2009); assigned to PwC Sydney (Jul-Sept 2009); and Manager and Assistant Manager (2009-
2012).
Fachmy Achmad is a Certified Public Accountant and has experience in Service Audit, Due Diligence, Internal
Audit, Implementation of the Indonesian Financial Accounting Standards (PSAK) and Accounting Service,
Capital Increase, Bond Issuance, System Implementation, Merger & Integration, and giving trainings.
He is currently an active member of the Indonesian Sharia Accounting Standards Board at the Indonesian
Accounting Association (2020-2024 period).
Fachmy Achmad obtained a Bachelor’s Degree in Economics (Accounting) from Padjadjaran University in
Bandung, and has attended various trainings, including those held by Banking Profession Certification Institute
(LSPP) and Profession Certification National Body (BNSP), Center for Creative Leadership (CCL) Singapore,
Effective Pro, Tanudiredja, Wibisana & Co. Public Accounting Firm (PwC Indonesia), and other internal training
programs.
Fachmy Achmad does not hold any other position outside of BTPN Syariah.
63
profile of sharia supervisory board
Chairman of Sharia Supervisory Board
Indonesian citizen, 55 years old, residing in Bogor, West Java.
H. Ikhwan Abidin, MA received approval from the Financial Services Authorithy (OJK) on 13 June 2017 and
was reappointed as Chairperson of Sharia Supervisory Board at PT Bank BTPN Syariah Tbk (BTPN Syariah)
conforming to the resolution of the Annual General Meeting of Shareholders of BTPN Syariah on 16 April 2020.
He obtained the Bachelor’s and Master’s Degrees in Islamic Economics from the International of Islamic
Economics Islamabad, Pakistan (1992, 1994) and in Islamic Studies from Jamiah Islamiah, Faisalabad, Pakistan
(1994).
H. Ikhwan Abidin, MA has participated in a number of trainings, including the Workshop on Islamic Banking
Practices held by Bank Islam Malaysia Berhad (BMB), Institute of Research on Training Sdn Berhaad and Bank
Indonesia in Association Islamic Development Bank (1999), and has a certificate on Financing Company’s Sharia
Supervisory Board held by OJK and the Indonesian Ulema Council’s National Sharia Board (2015).
Apart from leading BTPN Syariah’s Sharia Supervisory Board, he is also a member the same board at Bank
Syariah Bukopin (2000-present) and PT Bahana Artha Ventura (2008-present); Chairperson of Sharia
Supervisory Board of PT Radana Finance (2013-present); Sharia Supervisory Board at PT Asanusa Asset
Management (2014-present); a graduate study lecturer at the Institute of Quranic Studies, IIQ (2007-present);
and expert staff of sharia director at the Indonesian Development Banking Institute, LPPI (2004-2018).
64
H. Muhamad Faiz, MA
Member of Sharia Supervisory Board
H. Muhamad Faiz, MA received approval from the Financial Services Authority (OJK) on 2 May 2017 and was
reappointed as a member of the Sharia Supervisory Board of PT Bank BTPN Syariah Tbk (BTPN Syariah)
conforming to the resolution of the Annual General Meeting of Shareholders of BTPN Syariah on 16 April 2020.
He currently represents BTPN Syariah as a member of the Financial Conglomeration Integrated Governance
Committee.
He obtained his Bachelor’s Degree from the Islamic University of Madinah majoring in Sharia in 1997, and earned
his Master’s Degree from Cairo University, majoring in Daarul Ulum (Islamic Education) in 2013.
He has received a certificate for Sharia Supervisory Board, Sharia Banking Level I (2008) and Level II (2013) from
the Indonesian Ulema Council’s National Sharia Board and Bank Indonesia. He had attended the Workshop of
Pra Ijtima Sanawi to enhance the competency of Sharia Supervisory Board in Banking, Financing and Sharia
Venture Capital (2016).
In addition to being a member of the Sharia Supervisory Board of BTPN Syariah, he serves as Chairman of
the Sharia Supervisory Board at the Sharia Business Unit of PT Bank Permata, Tbk (2008-present), Chairman
of the Sharia Supervisory Board at PT IMFI Syariah (2012-present), Deputy Chair of Darul Rohman Islamic
Boarding School (2008-present), Deputy Secretary of the Indonesian Ulema Council’s Fatwa Commission
(2010-present), and Deputy Chairman of Bahtsul Masail Institution in Nahdlatul Ulama Board of Management
(2015-present).
65
profile of the board of

commissioners’ committee
Board of Commissioners’ Committees
Risk Monitoring Nomination and

Audit Committee
Committee Remuneration Committee
Chairman: Chairman: Chairman:

Dewie Pelitawati Kemal Azis Stamboel Kemal Azis Stamboel
(Independent (President Commissioner (President Commissioner
Commissioner) /Independent) /Independent)
Members: Members: Members:

1. Kemal Azis Stamboel 1. Dewie Pelitawati 1. Dewie Pelitawati
(President (Independent (Independent
Commissioner/ Commissioner) Commissioner)
Independent)
2. Tika Arundina 2. Mahdi Syahbuddin
2. Mahdi Syahbuddin (Independent Party) (Commissioner)
(Commissioner)
3. Yenny Lim
3. Tika Arundina (Commissioner)
(Independent Party)
4. Sulistyo Yuwono
(Human Capital Head)
Note:
Member of the Board of Commissioners, Dewie Pelitawati, and Member of Sharia Supervisory Board, H. Muhamad Faiz, MA also serve as Members
of the Integrated Governance Committee (details on Corporate Governance Implementation).
66
Tika Arundina, S.E., M.Sc., Ph.D.
Member of Audit Committee,
Member of Risk Monitoring Committee
Tika Arundina has been serving as a member of the Audit Committee and Risk Monitoring Committee at
PT Bank BTPN Syariah Tbk (BTPN Syariah) since 14 February 2019.
She graduated with a Bachelor Degree in Economics from the University of Indonesia in 2007, obtained a
Master of Science (Finance) from the International Islamic University of Malaysia (IIUM) in 2010, and earned a
PhD in Islamic Banking & Finance from IIUM Islamic Banking & Finance (IIBF) in 2014.
Tika has held the following positions:

• Director of Islamic Economic Study at the Economics and Business Faculty of the University of Indonesia
(UI) in 2018 to present;
• Lecturer of UI’s Economics and Business Faculty in 2014 to present;
• Research Manager at UI’s Economics and Business Faculty’s Center of Sharia Economy and Business
(PEBS) in 2016–2108;
• Researcher and Trainer at PEBS UI in 2017 to present;
• Lecturer at IIUM Institute of Islamic Banking & Finance in 2011–2012;
• Researcher at Kulliyyah of Economics and Management Science, IIUM in 2008–2010 and 2011–2012;
• Researcher at the Economics and Business Faculty’s Demographic Institute in UI in 2010.
She has received several awards, including the Pacific-Basin Finance Excellence Award, Gold Medal Pencipta PT Bank BTPN Syariah Tbk | Annual Report 2020
Malaysia 2019, and Silver Medal at the International Research Invention & Innovation Exhibition (IRIIE) 2014.
Her articles have been published by renowned national and international journals, and she actively participates
in conferences in Indonesia and overseas, such as in Malaysia, Vietnam, the United Kingdom, and Spain.
Besides academic works, Tika also does advocacy work and research project with several institutions, such as
the United Nations Development Program (UNDP), Asian Development Bank (ADB), National Committee on
Sharia Finance (KNKS), Financial Services Authority (OJK), National Development Planning Agency (Bappenas),
Creative Economy Agency (Bekraf), Dompet Dhuafa, and Indonesia Deposit Insurance Corporation (LPS).
Tika has spoken at the training held by the National Symposium of Law in Islamic Finance, Sukuk Negara Goes
to Campus, Sharia Bank ODP Training, Islamic Economy Informal Class, PEBS Regular Training, and Scientific
Article National Training.
She holds certificates of Capital Market Sharia Expert and Risk Management.
67
Sulistyo Yuwono
Member of Nomination and
Remuneration Committee
Indonesian Citizen, 47 years old, residing in Jakarta.
Appointed as a member of BPTN Syariah’s Committee of Nomination and Remuneration in Maret 2017.
Obtained the Bachelor’s Degree of Economics in Management from Gadjah Mada University (UGM). He had a
17-year of experience in Human Resources Management when joining BTPN Syariah in 2016.
Sulistyo had held and currently holds the following positions:

• Currently serving as HC Head who is responsible for the management of all functions of Human Capital
(HC), such as Resourcing, Learning & Talent Management, HC Business Partner, Reward Performance
Management & Industrial Relations, and HC Services;
• Country Head of Human Resources at The Royal Bank of Scotland (RBS) Indonesia, 2011-2016;
• Head of Remuneration & Benefits (2006-2011) at ABN Amro Bank N.V, which was acquired by RBS in 2008;
• Manager of Advisory Services Division, PricewaterhouseCoopers (PwC), 2006;
• Associate Manager of Business Risk Services Division, Ernst & Young (EY), 2002-2006. Previously since
1999 was working at Arthur Andersen Business Consulting who was acquired by EY in 2002;
• Member of Consultant Team at the Center of Management Research and Development at UGM, 1999.
• Management Trainee at Astra Credit Companies, 1997-1998.
Sulistyo Yuwono does not hold any other position outside of BTPN Syariah.
68

jajaran
manajemen
1 Dwiyono Bayu Winantio 2 Dewi Nuzulianti

Chief of Financing Business Business Planning &
Assurance Head
3 Ade Fauzan 4 Dewo Triatmoko*

Business Development Head Operation Head
5 Dharma Putera
*No longer serves as Operation Head per 1 January 2021

70
3
5
2 4
1
71
board of management profiles
Dwiyono Bayu Winantio

Chief of Financing Business
Indonesian citizen, 56 years old, residing in South Tangerang.
Dwiyono Bayu Winantio currently serves as Chief of Financing Business at BTPN Syariah. Previously, he was
Region 2 (East) Distribution Head since 2017 and Head of Business Development, Planning, and Support Sales
since 2014 at BTPN Syariah.
With over 34 years of experience in the banking industry, prior to joining BTPN Syariah, Dwiyono Bayu Winantio
held numerous positions. While he was with PT Bank UOB Indonesia, he was the Head of Customer Advocacy
and Service Quality (2011 – 2014). At PT CIMB Niaga Tbk, he served as Group Head Service Quality & Network
Development (2009 – 2011), Division Head of Service Quality Development & Assurance (2008 – 2009), Division
Head Jakarta 1 Sales & Service Area (2007 – 2008), Division Head Jakarta Marketing Communication &
Business Development (2004 – 2007), Service Quality Head at the Head Office (2003 – 2004), Manager Service
Quality of the Head Office (2003), Head of Jakarta Individual Banking Service Quality Assurance and Network
Development Division (2002 – 2003), Branch Manager (2000 – 2002), Branch Manager for Jakarta Thamrin
(1999 – 2000), Branch Operation Head for Jakarta Thamrin (1998 – 1999), Business Unit Manager Jakarta
Design Center (Februari 1998), Operation Officer Jakarta Design Center (1997 – 1998), Operation Officer (1993
– 1997), Staff at Jakarta Thamrin Branch Office (1986 – 1993). He started his career as an employee of the
Personnel Division at Citibank (1985).
Dwiyono has a Bachelor’s Degree in Economics (in Management) from IMMI Management Institute. He
participated in various training, including those conducted by ICDIF, LPPI, Banking Profession Certification
Institute (LSPP), Risk Management Certification Body (BSMR), Center for Creative Leadership (CCL)
Singapore, PT CIMB Niaga Tbk, Academia, Dynamic Consulting, ISMS & Infobank, Markplus & Co, and Edelman
and other training.
Dwiyono B Winantio does not hold any other position outside of BTPN Syariah.
72
Dewi Nuzulianti
Business Planning & Assurance Head
Dewi Nuzulianti currently serves as Business Planning and Assurance Head of BTPN Syariah, with the role
and responsibilities of ensuring TUR financing business plan, monitoring business performance of Community
Officers and Distribution teams at regional levels. In doing so, she has to consider numerous work infrastructures
such as financing policies and procedures, KPIs and employee incentives, customer programs, and performance
reporting and dashboard. She is also responsible for ensuring that the business performs according to the
procedures and regulations by implementing quality assurance and monitoring and managing the TUR financing
portfolio quality.
She joined BTPN Syariah in 2014, after working at PT Bank BTPN Tbk as Head of Human Capital for Retail
Banking.
Dewi Nuzulianti has 25 years of experience in the banking sector, covering Business Development, Business PT Bank BTPN Syariah Tbk | Annual Report 2020
Planning, Customer Experience, Human Capital Corporate, Human Capital Business Partners, Organization
Development, Learning and Talent Management, Industrial Relations, as well as Rewards and Performance
Management.
She had worked as Human Capital Head for Retail Banking, Corporate Human Capital Head, Learning Institute
Head, HC Head for Operations, IT and Support Function, and HC Operation & Serviced Head at PT Bank BTPN
Tbk (2009–2014); Head of HR Operation & Information System, Head of HR Retail Banking, Senior HR RM for
Shared Distribution Group, HR Coordination for Rewards & HR Relationship Management, Head of Rewards
& Performance Management, and HR Integration Team Member at Bank Permata (2003–2008); Reward &
Performance Management Department Head, Human Capital Compensation, Benefit and Executive Services
Department Head, HC Service Center Manager, Strategic HR and HR Policy Coordinator, HR MIS & Performance
Appraisal Coordinator, Operation Policy & Procedures Officer, Banker Development Program Trainee at Bank
Universal (1995–2002).
Dewi obtained a Bachelor’s Degree in Industrial Engineering from the Bandung Institute of Technology in 1994.
Dewi Nuzulianti does not hold any other position outside of BTPN Syariah.
73
Ade Fauzan
Business Development Head
Ade Fauzan currently serves as Business Development Head in BTPN Syariah, with the role and responsibility
of designing and developing the Bank’s product strategy, whether it is financing products, funding products,
or other services, and process innovation according to the Bank’s business plans and customer needs. Ade
develops a structured approach to implement new ways of working to ensure effective execution and alignment
to realizing the Bank’s strategic goals.
He joined BTPN Syariah in 2014 and rejoined in 2020. Before working at BTPN Syariah, he worked at PT Bank
BTPN Tbk as Head of Sharia Product Management and at PT Prudential Life Assurance as Head of Sharia
Strategy Development.
Ade Fauzan has 18 years of experience in Islamic Banking, covering Retails, Wholesale Banking, and
Microfinancing, including Grameen Model of Assets & Liabilities Products and Services, Business Planning
and Strategy, Financial Modelling and Islamic Banking Operations, Islamic Product Development, E-Channel,
Treasury and Remittance. He is also well-versed in Financial Technology and experienced in integrating
technology into financial service offerings.
He has served as Head of Sharia Strategy Development at PT Prudential Life Assurance (2020); Chief
Operations Officer at Investree (2017–2020); Senior Vice President – Head of Incubation Management and
Senior Vice President – Head Product Development at PT Bank BTPN Syariah Tbk (2014–2017), Vice President
– Head of Sharia Product Management at PT Bank BTPN Tbk (2013–2014); Vice President – Head of Sharia
Product Development at Permata Bank (2012–2013), Product Specialist at PT. Bank Maybank Syariah Indonesia
(2010–2012), Product Manager at PT Bank Muamalat Indonesia Tbk (2010), AVP – Islamic Product Manager,
Manager, Business Planning & Strategy – Islamic Banking, Ast. Manager, Remittance Operation Assistant
Manager, Treasury Operation and Management Trainee at Permata Bank (2002–2010).
Ade obtained a Bachelor’s Degree in Economics at the University of Indonesia in 2001 and a Master’s Degree in
General Management from IPMI International Business School in 2006.
Ade Fauzan does not hold any other position outside of BTPN Syariah.
74
Dewo Triatmoko
Operation Head
Dewo Triatmoko currently serves as Operation Head at BTPN Syariah, in charge of building Operations Strategy.
The work entails Building Operation Capacity, Network & Distribution, Bank Operations Policy Procedures &
Design Process, Development of Operation Organization, and Business Development Support.
Dewo Triatmoko joined BTPN Syariah in 2014 and rejoined in 2017. Before working at BTPN Syariah, he served
as Division Head for Centralized Operations at PT Bank BTPN Tbk.
He has 29 years of banking operations experience, covering the areas of Operations Strategy and Development,
Centralized Operations, Operations Policy and Strategies, Assets Process Development, Operation Development
& System Information, Credit Operation Supports, and Trade Operations (Bills Department).
He has worked as Head of Division of Operation Strategy & Development at BTPN Syariah (2014–2016), PT Bank BTPN Syariah Tbk | Annual Report 2020
Division Head of Centralized Operations at PT Bank BTPN Tbk (2011–2014), Division Head of Operation and
Financing at PT BCA Syariah (2010–2011), Division Head of Operation Policy & Strategic at PT UIB (2002–2010),
Asset Process Development Head at PT Bank Universal Tbk (2000–2002), Staff of Director of Operation and
Information System at PT Bank NISP Tbk (1998–2002), Head of Credit & Operation Support at BPPN (1998),
Credit Operation Support Head at PT Bank Pelita (1996–1998), and Operation Manager & Bills Department
Head at Bank Universal (1991–1996).
He obtained a Bachelor’s Degree in Geological Engineering, Faculty of Mineral Technology, Bandung Institute
of Technology, in 1990.
Dewo Triatmoko does not hold any other position outside of BTPN Syariah.
75
Dharma Putera
Dharma currently serves as Risk Management Head at BTPN Syariah with the role and responsibility in building
a comprehensive process in identifying, measuring, monitoring, and controlling risks and submitting reports on
risk level, both internal and external risks for BTPN Syariah. He coordinates and disseminates the information
on the entire process of risk management of the Bank to minimize risk potential and impact.
Dharma Putera joined BTPN Syariah in 2014 as Financing Risk Head. He held the position until 2016 before he
became the Distribution Head for Western Region until June 2020.
He has 15 years of Strategic Development experience, covering Credit Risk, Business Risk, Branch Performance
Analysis, Strategic Initiatives, Capacity Planning, Incentives Calculations, Expenses Reporting, System
Enhancements, Management Information System, Collections, and Productivity Improvements.
He has worked as Head of Strategic Development Unit at PT Adira Quantum (2013–2014), Strategic Development
Unit Head at Citibank Credit Initiation (CI) Department at Citibank (2008–2013), Head of the Management
Information System (MIS) team at Citibank Collection Department of Citibank (2006–2008), Management
Associate with assignments at Credit Operation Department of Citibank, NA Indonesia (2005–2006).
Dharma graduated with a Bachelor’s Degree in Aeronautical Engineering from the Bandung Institute of
Technology in 2002 and went on to obtain a Master’s Degree in Mechanical Engineering from Toyohashi
University of Technology, Japan.
Dharma Putera does not hold any other position outside of BTPN Syariah.
76
ownership and shareholders structure
as of 31 December 2020
ownership structure
PT Bank BTPN Tbk
Total Number of Shares : 5,392,590,000
Total Share Nominal Value : Rp539,259,000,000
29.97%
Public
Total Total Number of Shares : 2,308,610,000
70% 7,703,700,000 Total Share Nominal Value : Rp230,861,000,000
number of shares
Treasury Shares
0.03% Total Number of Shares : 2,500,000
Total Share Nominal Value : Rp250,000,000
Total Number of Shares : 7,703,700,000

Total Share Nominal Value : Rp770,370,000,000
Deposited and Paced Capital
Rp2,750,000,000,000
Authorized Capital
(Two Trillion Seven Hundred and Fifty Billion Rupiah)
Rp770,370,000,000
Issued and Paid Up Capital
(Seven Hundred Seventy Billion Three Hundred and Seventy Million Rupiah)
Total Number of Shares 7,703,700,000 shares
Share Nominal Value Rp100 per share
Controlling Shareholders Ultimate Controlling Shareholders
Name Name
PT Bank BTPN Tbk Sumitomo Mitsui Financial Group

(through Sumitomo Mitsui Banking Corporation)

77
about PT Bank BTPN Tbk
In 1 February 2019, PT Bank BTPN Tbk (Bank BTPN) officially began its operation as a new bank
that resulted from a business merger between PT Bank Tabungan Pensiunan Nasional Tbk (BTPN)
and PT Bank Sumitomo Mitsui Indonesia (SMBCI).
Bank BTPN is a universal bank with more comprehensive business lines that serve wider customer,
from retail to corporation. The business focus is supported by Bank BTPN’s units, namely BTPN
Sinaya (financing business unit), BTPN Purna Bakti (the unit focusing on retirees), BTPN Mitra
Usaha Rakyat (the unit focusing microbusinesses), BTPN Mitra Bisnis (the unit focusing on small
and medium enterprises), BTPN Wow! (Laku Pandai product for unbanked segment), Jenius (digital
banking platform for consuming class segment), and corporation business unit that focuses on
national large corporation, as well as multinational and Japanese corporations.
ownership structure as of 31 December 2020
Sumitomo Mitsui Financial Group

(SMFG)
100%
Sumitomo
Public Mitsui Banking
Treasury Shares BNI BCA
(<5%) Corporation
(SMBC)
1.17% 5.23% 92.43% 0.15% 1.02%

Treasury Shares PT Bank BTPN Tbk Public
0.03% 70.00% 29.97%
PT Bank BTPN Syariah Tbk
Sumitomo Mitsui Financial Group

Ultimate Controlling Shareholders
(through Sumitomo Mitsui Banking Corporation)
Controlling Shareholder PT Bank BTPN Tbk (70%)
Non-controlling shareholder through capital market (≥5%) None
Non-controlling shareholder not through capital market (≥5%) None
78
information on the ultimate
controlling shareholders
sumitomo mitsui sumitomo mitsui

financial grup banking corporation
Sumitomo Mitsui Financial Group, Inc. Sumitomo Mitsui Banking Corporation
(“SMFG”) was founded on 2 December 2002 (“SMBC”) was established in April 2001
and is the holding company of Sumitomo following the merger of two prominent banks,
Mitsui Banking Corporation (“SMBC”). The The Sakura Bank, Limited and The Sumitomo
ultimate controlling shareholder of BTPN Bank, Limited. Sumitomo Mitsui Financial
Syariah, SMFG shares are listed at Tokyo Stock Group, Inc. was founded in December 2002
Exchange (First Section) and Nagoya Stock as the parent bank through stock transfer,
Exchange (First Section). SMFG’s mission is to and SMBC became the whole subsidiary of
grow and prosper together with its customers SMFG. In March 2003, SMBC merged with The
by providing services of greater value to them, Wakashio Bank, Ltd.
to maximize its shareholders’ value through
the continuous growth of its business, and to Headquartered in Tokyo, Japan, SMBC is one
create a work environment that encourages of Japan’s biggest banks, with global business
and rewards diligent and highly-motivated networks covering Australia, Europe, Canada,
employees. Brazil, and Indonesia, among others. SMBC and
its Business Group offer bank-focused financial
Headquartered in Tokyo, Japan, SMFG services. SMBC owns a banking business
manages banking subsidiaries and other in 16 countries in addition to its country of
companies that can be treated as subsidiaries origin, Japan. Its business also covers leasing,
under the stipulations of Japan’s Banking Act securities, credit card, investment, housing
and performs ancillary functions and other mortgage securities, venture capital, and other
functions that bank holding companies can credit businesses.
perform under the stipulations of Japan’s
Banking Act. The companies under the In Indonesia, in addition to the Bank, SMBC also
SMFG business group focus on financial owns several other subsidiaries: PT Sumitomo
services through commercial banking: leasing, Mitsui Finance and Leasing Indonesia, PT Nikko
securities, consumer financing, finance, system Securities Indonesia, PT SBCS Indonesia, and
development data processing, and asset PT Bank BTPN Syariah Tbk.
management.
For more information, visit www.smbc.ci.jp.

79
disclosure of share disclosure of share

ownership of the board ownership of the board
of commissioners, sharia of commissioners, sharia
supervisory board, and supervisory board, board
board of directors of directors, and parent
Throughout 2020 there was no record of company on policy
BTPN’s sales transaction by the Board of
Commissioners, Sharia Supervisory Board, The disclosure of share ownership of the Board of
and Board of Directors. The following table Commissioners, the Sharia Supervisory Board, the
lists the share ownership of the Board of Board of Directors, and the Parent Company at
Commissioners, the Sharia Supervisory BTPN Syariah has been detailed in the chapter on
Board, and the Board of Directors as of 31 Corporate Governance in the Annual Report 2020.
December 2020:
The regulations stipulating the obligation
disclosure of share ownership of to disclose share ownership of the Board of
the board of commissioners, sharia Commissioners, Sharia Supervisory Board and
supervisory board, and board of directors Board of Directors of BTPN Syariah, and the Parent
Company are included in the Good Corporate
Number
Governance (GCG) Policy of BTPN Syariah.
Shareholders of Percentage
Shares The GCG Policy, as mentioned above, is available
Board of Commissioners on BTPN Syariah’s website and is updated
Kemal Azis Stamboel Nil 0 periodically.
Dewie Pelitawati Nil 0
Mahdi Syarbuddin Nil 0
Yenny Lim Nil 0
Sharia Supervisory Board
H. Ikhwan Abidin, MA Nil 0
H. Muhamad Faiz, MA Nil 0
Board of Directors
Hadi Wibowo Nil 0
Gatot Adhi Prasetyo Nil 0
Arief Ismail Nil 0
Fachmy Achmad Nil 0
80
number of shareholders and ownership percentage based on classification
as of 31 december 2020
Number of Percentage of
No. Status of Ownership Number of Shares
Shareholders Ownership
1 Indonesian Individual 12,799 79,186,983 1.02791
2 Cooperative 2 16,400 0.00021
3 Foundation 1 100 0.00000
4 Retirement Fund 20 36,257,900 0.47066
5 Insurance 49 159,501,100 2.07045
6 Bank 2 5,395,090,000 70.03245
7 Limited Incorporation 28 2,616,074 0.03396
8 Mutual Fund 129 85,743,256 1.11301
9 Foreign Individual 29 822,800 0.01068
10 Foreign Business Entity 317 1,944,465,387 25.24067
Total 13,376 7,703,700,000 100.00

81
corporate actions
expectation; and market conditions. The Board

initial cash dividend of Directors submits the Dividend distribution
proposal to be approved by the Board of
distribution Commissioners. It will then be brought to the
AGM for Shareholders’ approval.
fulfillment of commitment stipulated in Of the total Net Profit, Rp20,000,000,000

the IPO prospectus 2018 (twenty billion Rupiah) was set aside as
mandatory reserves while the remaining Net
The Good Corporate Governance (GCG) Profit of Rp1,033,079,812,166 (one trillion thirty-
implementation at BTPN Syariah aims to build three billion seventy-nine million eight hundred
a healthy and resilient banking industry while twelve thousand one hundred sixty six Rupiah)
protecting the Shareholders’ interest and BTPN Syariah’s Shareholders approved the
increasing compliance to the sharia banking company’s Dividend distribution proposal at
industry’s existing regulations and ethical the AGM held on 16 April 2020, with a value of
values. Rp45 (forty-five Rupiah) per share or a total
of Rp346,554,000,000 (three hundred forty-
Concurrent to its endeavors to foster a healthy six billion five hundred and fifty-four million
sharia bank in its 5 (five) years of establishment Rupiah). It was paid in cash to the Shareholders
and put forward the commitment to with the provision that the Directors would
and implementation of GCG—based on deduct the Tax Dividend from the Dividend
transparency, accountability, responsibility, based on the existing taxation regulation for
professionalism, and compliance to the sharia Shareholders with Dividend rights. The Board
principles—BTPN Syariah has fulfilled its of Directors has the power and authority to
commitments as stipulated in the Initial Public determine matters pertaining to the Dividend
Offering (IPO) Prospectus in 2018, which stated payment implementation for the accounting
the Bank’s plan to share its Dividend based on year of 2019.
the performance in the accounting year that
ended on 31 December 2019. The total shared Dividend was derived from
BTPN Syariah’s Net Profit of Rp1,399,633,812,166
dividend policy (one trillion three hundred ninety-nine billion
six hundred thirty-three million eight hundred
The Dividend Policy of BTPN Syariah is included twelve thousand and one hundred sixty-
in the Corporate Governance Policy. six Rupiah), of which Rp20,000,000,000
(twenty billion Rupiah) was appropriated for
Dividend distribution and calculation are the mandatory reserves while the remaining Net
authority of Shareholders and are determined Profit of Rp1,033,079,812,166 (one trillion thirty-
at the Annual General Shareholders Meeting three billion seventy-nine million eight hundred
(AGM). The Dividend Policy is based on twelve thousand and one hundred sixty-six
sufficient retained earnings balance; existing Rupiah) was booked as retained earnings to
regulations, such as short-term and long- fund BTPN Syariah’s business activities.
term capital requirements; the Bank’s growth
82
schedule of the cash dividend distribution
No. Description Date

1. End of Share Trading Period with Dividend Right (Cum Dividend)
- Regular Market and Negotiation 24 April 2020
- Cash Market 28 April 2020
2. Beginning of Share Trading Period without Dividend Right (Ex Dividend)
- Regular Market and Negotiation 27 April 2020
- Cash Market 29 April 2020
3. Date of List of Shareholders with Dividend Right (Recording Date) 28 April 2020
4. Date of Cash Dividend Payment 20 May 2020
mechanism of cash dividend distribution BTPN Syariah has adopted the Disclosure
of Information principle on Cash Dividend
BTPN Syariah bases its Cash Dividend Distribution according to existing regulations.
mechanism on existing regulations.
Disclosure of Information on Cash Dividend changes to

Distribution Mechanism is available on the
BTPN Syariah website and was published in the board of directors
Bisnis Indonesia daily on 20 April 2020 on the
Announcement of the AGM Minutes Summary The decision on the BTPN Syariah Board of
2020. Directors’ structure takes into consideration the
Bank’s complexity and needs. The composition
realization of initial cash dividend is based on the individual’s banking knowledge,
distribution expertise, professional experience, and
background to support the effectiveness of
BTPN Syariah’s Initial Cash Dividend was paid the Board of Directors’ duties implementation
through PT Kustodian Sentral Efek Indonesia regardless of gender, ethnicity, and religion.
(KSEI) as stipulated in the letter Number
KSEI-9574/JKU/0520 dated 20 May 2020 on Two new Directors were appointed to
the Report of BTPN Syariah Cash Dividend strengthen BTPN Syariah’s Board of Directors’
Payment. diversity and fill the positions of the previous
Directors whose period had ended effective at
KSEI distributed the Cash Dividend to KSEI the end of the AGM on 16 April 2020. PT Bank BTPN Syariah Tbk | Annual Report 2020
Account Holders on 20 May 2020 (Payment
Date) based on the ownership on the Recording The diversity among the Directors and the
Date on 28 April 2020 and the Notification to Board of Directors’ structure is as detailed in
Account Holders on the distribution of the Cash this Annual Report’s Corporate Governance
Dividend on 20 May 2020. Implementation Report section.
Cash Dividend Payment BTPN Syariah has The BTPN Syariah Board of Directors’ structural
distributed 1% cash dividend, which was not change has been made available for Disclosure
recorded on the Indonesia Stock Exchange, to of Information purposes on the BTPN Syariah
PT Bank BTPN Tbk as controlling shareholder website, the Indonesia Stock Exchange website,
on 20 May 2020. and the Financial Services Authority’s Capital
Market Supervisory Agency website.
83
change of amendment to articles

the bank’s name of association
BTPN Syariah was established in Semarang Following the change in the Bank’s name, the
under the name of PT Bank Purba Danarta Board of Directors has amended the Articles of
(BPD). The name eventually changed to PT Association.
Bank Sahabat Purba Danarta in 2009, before
commencing its operation as a sharia bank The amendment in the Articles of Association
on 14 July 2014 under the name of PT Bank has been approved in the AGMS 2020 and
Tabungan Pensiunan Nasional Syariah. stated in the Deed of Statement of Resolution
of the Annual General Meeting of Shareholders
Having become a public company on 8 May Number 26 dated 16 April 2020, made before
2018, BTPN Syariah transformed into PT Bank Ashoya Ratam, S.H., M.Kn., the Notary in South
Tabungan Pensiunan Nasional Syariah Tbk and Jakarta, who received the approval from the
lastly changed to PT Bank BTPN Syariah Tbk on Ministry of Justice and Human Rights, based
4 June 2020. on the Minister of Justice and Human Rights
Decree Number AHU-0034666.AH.01.02.
The name change adheres to the change in YEAR 2020 dated 8 May 2020. The company
its parent bank’s name, following the merger has also notified the Ministry as stated in the
between PT Bank Tabungan Pensiunan Nasional Receipt of Notification on the Amendment to
Tbk (BTPN) and PT Bank Sumitomo Mitsui the Company’s Articles of Association Number
Indonesia (SMBCI), which then officially operates AHU-AH.01.03-0214020 dated 8 May 2020.
under a new name of PT Bank BTPN Tbk. Both documents have been included in the
Incorporation List at the Ministry of Justice and
For disclosure purpose, BTPN Syariah has Human Rights Number AHU-0079367.AH.01.11.
announced the name on its website, the year 2020 dated 8 May 2020.
Indonesia Stock Exchange website, and the
Financial Services Authority’s Capital Market For disclosure purpose, BTPN Syariah has
Supervisory Agency website. published the Articles of Association’s
amendment on its website, the Indonesia
BTPN Syariah gradually has updated and Stock Exchange, and the Financial Services
amended the company’s name in its corporate Authority’s Capital Market Supervisory Agency
documents, including those on the BTPN website.
Syariah website.
84
information for the shareholders
Name PT Bank BTPN Syariah Tbk
The name of the bank was changed effective on 4 June 2020 based on Financial Services
Authority (OJK) Letter Number S-66/PB.101/2020 dated 4 June 2020 regarding Business
License Request Due to the Change of Name of PT Bank Tabungan Pensiunan Nasional Syariah
Tbk into PT Bank BTPN Syariah Tbk
Address of Head Menara BTPN, 12th Floor

Office and Corporate CBD Mega Kuningan
Secretary Jl. Dr. Ide Anak Agung Gde Agung, Kav. 5.5-5.6, Jakarta Selatan 12950
Telephone : +62-21 300 26 400
Facsimile : +62-21-292 72 096 (general)
Email : Corsec@btpnsyariah.com
Business Sector Banking services based on sharia principles
Ownership PT Bank BTPN Tbk (70.00%)

Public (29.97%)
Treasury Shares (0.03 %)
Year of Establishment 1991
Legal Basis of • Articles of Incorporation Number 10 dated 7 March 1991, subsequently amended by Deed
Establishment of Amendment to Articles of Association Number 39 dated 25 May 1992 and Deed of
Amendment to Articles of Association Number 25 dated 11 July 1992 made before Notary
H. Abu Jusuf, S.H.
• Deed of Statement of Resolutions of Meeting Number 5 dated 27 August 2007 made

before Notary Winarti Lukman Widjaja, S.H., on adjustments according to Law Number 40
of 2007 on Limited Liability Companies and approved by the Minister of Law and Human
Rights of the Republic of Indonesia dated 18 January 2008 Number AHU-02507.AH.01.02.
Tahun 2008, published on Official Gazette of the Republic of Indonesia dated 14 March
2008 Number 22, Supplement Number 3032.
• Deed of Statement of Resolutions of Extraordinary General Meeting of Shareholders

Number 01 dated 1 April 2009 made before Notary Winarti Lukman Widjaja, S.H., on the
change of name from PT Bank Purba Danarta to PT Bank Sahabat Purba Danarta and
approved by the Minister of Law and Human Rights of the Republic of Indonesia dated 22
July 2009 Number AHU-34303.AH.01.02.Tahun 2009.
• Deed of Amendment to Articles of Association Number 25 dated 27 August 2013 in

conjunction with Notarial Deed Number 30 dated 25 September 2013 made before Notary
Hadijah S.H., M.KN on the change of name from PT Bank Sahabat Purba Danarta (BSPD)
to PT Bank Tabungan Pensiunan Nasional Syariah (BTPN Syariah) and approved by the
Ministry of Law and Human Rights pursuant to Decree Number AHU-50529.AH.01.02.
Year 2013 dated 1 October 2013 and published on Official Gazette Number 94, Supplement
Number 124084 dated 22 November 2013.
• Deed of Statement of Shareholders’ Resolutions Number 15 dated 31 October 2013 made

before Notary Indah Indriani, S.H., M.Kn., on the change of the Company’s domicile from
Semarang to South Jakarta and registered at the Ministry of Law and Human Rights PT Bank BTPN Syariah Tbk | Annual Report 2020
of the Republic of Indonesia pursuant to decision and Approval for Amendment to the
Company’s Articles of Association Number AHU-60408.AH.01.02.Tahun 2013 dated 21
November 2013 and Receipt of Notification of Amendment to the Company’s Articles of
Association Number AHU.AH.01.10-47895 dated 12 November 2013.
• Deed of Statement of Resolutions of Meeting (Capital Increase and Amendment to Articles

of Association) Number 27 dated 30 January 2014 made before Hadijah, S.H., M.Kn. on
the spin-out of Unit Usaha Syariah PT Bank Tabungan Pensiunan Nasional Tbk (“UUS
BTPN”) from PT Bank Tabungan Pensiunan Nasional Tbk (“BTPN”) and having obtained
Notification of Amendment to Articles of Association of PT Bank Tabungan Pensiunan
Nasional Syariah Number AHU-AH.01.10-04338 dated 12 February 2014.
85
Legal Basis of • Deed of Statement of Shareholders’ Resolutions on the Amendment to Articles of

Establishment Association Number 57 dated 16 November 2017 made before Notary Jose Dima Satria,
S.H., M.Kn on the change of status to public company and approved by the Minister of Law
and Human Rights of the Republic of Indonesia by virtue of his Decree dated 16 November
2017 Number AHU-0024076.AH.01.02.Tahun2017, and of which notification of amendment
to Articles of Association has been received and recorded by the Minister of Law and
Human Rights of the Republic of Indonesia pursuant to his letter dated 16 November 2017
Number AHU-AH.01.03-0191730.
• Deed of Statement of Shareholders’ Resolutions on the Amendment to Articles of

Association Number 8 dated 5 April 2018 made before Notary Jose Dima Satria, S.H.,
M.Kn. on the amendment to Articles of Association of BTPN Syariah and approved by the
Minister of Law and Human Rights of the Republic of Indonesia by virtue of his Decree
dated 10 April 2018 Number AHU-0007953.AH.01.02.Tahun 2018.
• Deed of Statement of Shareholders’ Resolutions on the Amendment to Articles of

Association Number 178 dated 31 May 2018 made before Notary Jose Dima Satria, S.H.,
M.Kn. on the amendment to Articles of Association (capital) of BTPN Syariah and having
obtained notification that its amendment to Articles of Association has been received and
recorded by the Minister of Law and Human Rights of the Republic of Indonesia pursuant
to dated 21 June 2018 Number AHU-AH.01.03-0215425.
• Deed of Statement of Resolutions of Extraordinary General Meeting Number 02 dated 2

September 2019 made before Notary Ashoya Ratam, S.H., M.Kn. on the compositions of
Board of Commissioners, Board of Directors, and Sharia Supervisory Board and having
obtained notification of changes to the Company Data dated 17 September 2019 Number
AHU-AH.01.03-0332927.
• Deed of Statement of Resolution of the Annual General Meeting of Shareholders Number

26 dated 16 April 2020 made before Ashoya Ratam, S.H., M.Kn. on Incorporation Articles
of Association and approved by the Minister of Justice and Human Rights of the Republic
of Indonesia based on Decree Number AHU-0034666.AH.01.02.Year 2020 dated 8 May
2020 and Receipt of Notification of Amendment to the Company’s Articles of Association
Number AHU-AH.01.03-0214020 dated 8 May 2020.
• Deed Number 03 dated 4 June 2020 made before Ashoya Ratam, SH, MKn, on the
composition of Directors, Board of Commissioners and Sharia Supervisory Board, and
was received and recorded in the Legal Entity Administration System based on the Decree
of the Minister of Justice and Human Rights of the Republic of Indonesia Number AHU-
AH.01.03-0236605 dated 5 June 2020 on the Receipt of Notification of the Amendment to
the Company’s Data of PT Bank BTPN Syariah Tbk.
Authorized Capital Rp2,750,000,000,000

(Two Trillion Seven Hundred and Fifty Billion Rupiah)
Issued and Paid Up Rp770,370,000,000

Capital (Seven Hundred Seventy Billion Three Hundred and Seventy Million Rupiah)
Stock Exchange Indonesia Stock Exchange

• 25 April 2018
BTPN Syariah received the Registration Go Public Statement from the Capital Market
Supervision Division of the Financial Services Authority (OJK)
• 3 May 2018
BTPN Syariah registered at Indonesia Stock Exchange
• 8 May 2018
Listing and Initial Public Offering of BTPN Syariah
Stock Code BTPS
ISIN Code ID1000142805

86
Website & Email www.btpnsyariah.com
corsec@btpnsyariah.com
corporatecommunications@btpnsyariah.com
Annual Reports and other information about BTPN Syariah are available on
the Company’s Website
Social Media Instagram : @btpnsyariah

https://www.instagram.com/btpnsyariah/

Facebook : @btpnsyariah.id
https://facebook.com/btpnsyariah.id

Youtube : BTPN Syariah
https://www.youtube.com/c/BTPNSyariah

Linkedin : BTPN Syariah
https://www.linkedin.com/company/btpnsyariah
Rating National Long-Term:

AAA (idn) with Stable Rating
by PT Fitch Ratings Indonesia per 18 November 2020
Annual General Annual General Meeting of Shareholders of

Meeting of BTPN Syariah will be held on 21 April 2021
Shareholders
Taxpayer PT Bank BTPN Syariah Tbk
Identification Number 01.551.806.1-511-000
(NPWP)
Business Registration PT Bank BTPN Syariah Tbk
Number (NIB) 9120209291387
Independent Auditor Shiddharta Widjaja & Rekan

(an Indonesian partnership and member firm of the KPMG network of independent member firm
affiliated with KPMG International Cooperative)
Wisma GKBI lantai 32, Jl. Jend. Sudirman No. 28, Jakarta 10210, Indonesia
Telephone : +62 21 574 2333
Facsimile : +62 21 574 1777
Share Registrar PT Datindo Entrycom

Jl. Hayam Wuruk No. 28
Jakarta 10120
Telephone : +62 21 350 8077 (Hunting)
Facsimile : +62 21 350 8078
Credit Rating Agency PT Fitch Ratings Indonesia

DBS Bank Tower, 24th Floor, Suite 2403
Jl. Prof. Dr. Satrio Kav. 3-5
Jakarta 12940
Telephone : +62 21 2988 6800
Facsimile : +62 21 2988 6822 PT Bank BTPN Syariah Tbk | Annual Report 2020
Corporate Secretary Arief Ismail
Menara BTPN, 12th Floor
CBD Mega Kuningan
Jl. DR. Ide Anak Agung Gde Agung Kav. 5.5-5.6, Jakarta Selatan 12950
Telephone : +62 21 300 26 400
Facsimile : +62 21 292 72 096
Email : corsec@btpnsyariah.com

87
commitment for financing growth or conditions. The international

standards demand capital adequacy as a pillar
sustainable to absorb losses due to various risks.
development goals In line with its business complexity, risks, and

risk-based monitoring implementation, BTPN
BTPN Syariah actively adopts external initiatives Syariah adopts risk-based monitoring, conducts
as a response to the latest development as well risk profile assessments, and ensures capital
as actively supports the achievements of various adequacy. These are to anticipate potential
goals of the global Sustainable Development losses over risk exposure while still meeting the
Goals (SDGs). minimum capital provision required by law.
In order to meet these goals, BTPN Syariah is BTPN Syariah is committed to improving
actively involved in collaborations with various the capacity to absorb risk by increasing the
global institutions and associations, both as quality and quantity of its capital according to
members as well as partners. international standards. Alhamdulillah, thanks to
the support of all stakeholders, the hard work in
The explanation on BTPN Syariah participation creating a solid foundation, backed by a sound
is further explained in the Sustainability Report performance, has resulted in an organic increase
2020. in BTPN Syariah’s core capital.
Based on the Financial Services Authority’s

becoming approval through Letter Number S-144/
PB.34/2020 dated 7 July 2020 on Core Capital
category BUKU 3 Increase of PT Bank BTPN Syariah Tbk, BTPN
Syariah was officially included in BUKU 3 Bank
In reference to the Financial Services Authority’s Group organically per 7 July 2020.
directive to create a healthy sharia banking
system and to be able to grow and compete at BTPN Syariah will ensure the implementation,
the national and international levels, banks were monitoring, and fulfillment of the obligation
obliged to increase their capacities to absorb to provide the sharia bank’s minimum capital
risks, including the risks caused by excessive following the existing regulations.
88
information on the company website
The information contained on the BTPN Besides the website, the Company also owns
Syariah website has met the Financial social media accounts managed by DAYA &
Services Authority (OJK) Regulation Number Communications Division, as follows:
8/POJK.04/2015 dated 25 June 2015 on the
Public Company Website.
All information is open to the public through

www.btpnsyariah.com.
Instagram : @btpnsyariah
https://www.instagram.com/
The information contains:
btpnsyariah/
corporation profile
• Information on Shareholders and Bank

Executives
• About Us Facebook : @btpnsyariah.id
• Mission and Vision h t t p s : // f a c e b o o k . c o m /
• Corporate Values btpnsyariah.id
• Organizational Structure
• Career
investor relation
Youtube : BTPN Syariah
• Shareholders https://www.youtube.com/c/
• Investor Information BtpnSyariah
• Sustainability Reports
• Annual Reports
• Financial Reports (Quarterly and Annual
Financial Reports)
• Corporate Governance
LinkedIn : BTPN Syariah
• Openness Reports
https://www.linkedin.com/
• General Shareholders Meetings
company/btpnsyariah
• Capital Market Institutions and
Supporting Professions

89
#bankirpemberdaya continually communicates to build customer optimism.

90
management
discussion and
analysis
Thanks to the support of all of its stakeholders,

BTPN Syariah could overcome the challenges that
arised during the pandemic in resilient way. All
#bankirpemberdaya who are istiqomah, the trusts
of our customres, and the blessings of the Bank’s
shareholders to continue its mission and vision, as
well as the support of the Government and Regulator,
served as a pillar that built optimism and fighting
spirit of BTPN Syariah’s customers throughout the
pandemic in 2020.
91
BTPN Syariah never fails to focus on providing the best

products and services to its customers.
92
financial review
Good achievements, along with the hard work of all #bankirpemberdaya,

an increase in trust, and the positive sentiment of shareholders and
investors have truly propelled the Bank to grow organically.
economic review 3. Priority programs

including assistance for tourism, food
The Covid-19 virus that spread quickly to 219 estate development projects, information
countries and territories in 2020 has become the technology and communication development,
source of global uncertainties. With guidance loans to villages, labor-intensive programs,
from the World Health Organization (WHO), industrial areas, and other priority programs.
many countries have had to adjust their policies
on health protocol. Starting from the imposition 4. Programs related to assistance for micro,
of social restrictions to full lockdown. small and medium businesses
and corporations including interest subsidy
Limitations imposed on activities have for people’s small business loans (KUR)
impacted the balance of supply and demand. and non KUR loans, credit guarantee for
The manufacturing, property, tourism, and micro customers, micro, small and medium
investment sectors all experienced a significant enterprises and corporations, government
decline. All countries impacted by Covid-19 have funds placement in State-Owned
experienced an economic slowdown. Enterprises, and other PEN programs.
Almost all the countries in the world responded Effective implementation of PEN programs
to the slowdown in their economic growth, and structural reforms have managed to boost
including Indonesia, by lowering their Central purchasing power and investment, and have
Bank interest rates, engaging in expansive fiscal allowed Indonesia to perform better in 2020
policies, and disbursing government financial economically compared to other countries
stimulus. To overcome the impact of the in the world also affected by the Global
Covid-19 pandemic, the Government established Slowdown.
a National Economic Recovery (PEN) Program
that included: Indonesia’s economic growth was still positive,
with Gross Domestic Product growing by
1. Health programs 2.9% YoY in the first quarter of 2020. After PT Bank BTPN Syariah Tbk | Annual Report 2020
that included improvement of medical recording a negative growth of -5.32% YoY
facilities and infrastructures, health claim in the second quarter of 2020, Indonesia’s
fees, incentives for healthcare professionals, economic growth has started to slowly improve
and Covid-19 vaccinations. in the following two quarters, at -3.49% and
-2.07% respectively.
2. Social protection programs
including distribution of the basic necessities In addition, a few other indicators showed
card, pre-employment cards, direct cash Indonesia’s improvement and resilience in
social assistance, internet quota assistance, facing these challenges. Its inflation rate
electricity allowance, social assistance, and showed a downward trend, and even bottomed
other PEN programs. at 1.68% in the fourth quarter of 2020, or
under the Bank Indonesia inflation corridor
limit at 3% ± 1%.
93
Indonesia’s foreign exchange reserves also Third Party Fund (DPK) growth in Quarter IV
showed an upward trend in 2020, with the 2020 was recorded at 11.11% YoY, to Rp6,665.4
lowest point at USD 120.97 billion in the trillion, and projected to continue to increase.
first quarter of 2020, and improving to USD Quarter IV 2020 credit growth was recorded as
135.9 billion in the last quarter of 2020, the having slowed down by -2.4% YoY to Rp5,547.6
highest level so far in the country’s history. trillion. For 2021, credit growth is projected
Government spending rate also improved and to increase to 5%-7% YoY, scaled down from
became more productive. Indonesia ranked its earlier projections of 7%-9% YoY. This was
73rd in ease of doing business in 2020, or the in line with an economic recovery that was
same as in 2019. This position was a significant expected to not yet be optimal as the result
improvement from its 106’s place in 2016. of the pandemic.
In 2021, the International Monetary Fund For economic improvement down the line,
projected global economic growth for the the Government will continue to maintain the
year at 5.5%, a slight increase from its earlier economy through fiscal policies, interest rate
projection of 5.2%. Meanwhile the government monetary policies and other real sector policies
is projecting the Indonesian economy to grow in order to improve collaboration and trust in
by growth at between 4.5% and 5.3% YoY in the business world, remain alert and closely
2021, revised from its earlier projection of 4.5% monitor the development of the latest global
to 5.5% YoY. This projection was based on the and economic situation in order to prevent
assumption that world economic recovery from significant spillover potential (the effect of
the Covid-19 pandemic would need a long time. influence and transmission).
It was also assumed that social restrictions
would slowly be lifted, along with the mass
Covid-19 vaccination that has been rolled out sharia banking
in various countries since the end of 2020 and
is continuing in many more in 2021. industry review
Going forward, economic growth will depend There is still big potential in developing Indonesia’s
on investment recovery, public consumption sharia economy and finance. Especially with
rate recovery and government spending, the continuing rising trend in Indonesia’s halal
all of which will be greatly affected by the industry, currently posting a trade value that
handling of Covid-19 pandemic, the success of reached USD 3 billion. The presence of sharia
Covid-19 vaccination, and prevention of further banking also contributes positively in supporting
spreading. financial inclusion in communities that were
not yet reached by formal financial services
For the Banking industry, the monetary system (unbankable).

remained stable, supported by the resilience of
the banking industry and financial markets. In Until quarter IV 2020 the total asset of sharia
quarter IV 2020, banking Capital Adequacy banks reached Rp 397.07 trillion, or up 13.33%
Ratio (CAR) stood at 23.89%, or the highest YoY. Performance wise, sharia banks financing
in Southeast Asia. Non Performing Loan (NPL) recorded a growth of 9.46% YoY to Rp 246.96
stood at 2.14% (gross) in the same quarter, trillion in the last quarter of 2020. Furthermore,
and banking NPL was projected to continue from Third Party Funds (DPK), sharia banking
increasing in the next quarters of 2021 as the has managed to record a growth of 11.47% YoY
impact of the pandemic. to Rp 322.85 trillion in Quarter IV 2020.
94
To strengthen the implementation of health
business review protocol and monitor employees’ condition,
every week all employees are required to conduct
The economic slowdown due to the Covid-19 self assesment and record the data well. BTPN
pandemic could be felt in various industries, Syariah is committed to ensuring no staff
especially for BTPN Syariah which focuses reduction.
on serving the productive underprivileged
communities, the lowest segment in the For its financing customers, officers could
economic pyramid. not physically meet with customers because
of social distancing requirements. In order to
This pandemic has led to quite a significant overcome this challenge, as well as to protect the
impact on the Bank’s business operations interest of the customer and as an effort to help
as the condition of customers affected the customer overcome the impact of the pandemic
Bank’s performance. However, thanks to the on their business, BTPN Syariah participated
hard work, resilience, and full support from in rolling out the National Economic Recovery
all #bankirpemberdaya, financing customers, program implemented by the Government and
funding customers, government, regulators, regulator by easing financing with the provision
shareholders, and other stakeholders, of payment deferment. This was in compliance
Alhamdulillah, BTPN Syariah was able to close with Financial Services Authority (OJK)
2020 with a good business performance, by Regulation Number 11/POJK.02/2020 on the
continuing to focus in doing its best for all its National Economic Stimulus as Countercyclical
stakeholders. Policy on the Impact of Coronavirus Disease that
was then ratified as OJK Regulation number 48/
For its employees, BTPN Syariah formed POJK.03/2020.
an Incident Management Team at the head
office, with representatives in regional offices, During the payment deferment period, our
with the responsibility to provide the latest officers continued to ensure contact with
information, direction, and education. The Bank customers, both through phone calls, SMS, as
also consistently educated employees on the well as WhatsApp and continued to motivate,
implementation of health protocols, distributed share tips and health protocols, as well as
protection equipment such as masks, hand cultivate the four exceptional behaviors of BDKS;
sanitizers, face shields and goggles, as well as Courage To Do Business, Discipline, Hard Work,
provided health supplements for those needing and Solidarity.
them. Each branch office and functional office
along with frontline teams who served customers Furthermore, in serving customers during the
was equipped with a thermogun. pandemic, the Bank also adjusted its operations, PT Bank BTPN Syariah Tbk | Annual Report 2020
ensuring health protocol measures such as body
Support team work process was conducted temperature checking and maintaining physical
through split operations and the enforcement distancing in the bi-weekly Routine Central
of a work from home (WFH) policy with Meeting (PRS). In certain situations such as
the support of an integrated information area closure or restrictions of social activities,
technology infrastructure. Training processes the Bank also allowed customers to entrust their
and meetings were conducted online to make installment payment and savings to the center
it easier for employees to coordinate as well as leader or group leader or trusted customer
gain knowledge. Management meetings with (according to a prior agreement with the Bank
employees could also be convened easily. officer). The money would then be collected to be
deposited to the Bank officer. Other adjustments
95
were also made in the field, such as taking turns For the government and regulator, BTPN Syariah
in attending PRS to ensure physical distancing, greatly appreciated and thanked them for their
and the obligation to use masks for customers National Economic Recovery Program that
when attending PRS. emphasized assistance for micro, small, and
medium enterprises, including the productive
BTPN Syariah realized that disbursement must underprivileged segments, among others
continually be done to help customers during the through direct cash assistance, pre-employment
pandemic, by continuing to prioritize prudential assistance for the husbands of the customers
principle. The Bank also provided incentives who were laid off, electricity subsidy assistance
for prompt payments to appreciate as well as for PLN customers in the under 900 VA power
motivate customers, financial management category. All of these were helpful for customers
training, entrepreneurship tips, as well as helped in facing the pandemic.
open market access for its customers.
BTPN Syariah was so involved in the National
For funding customers, BTPN Syariah expressed Economic Recovery Program that we decided
its appreciation to its loyal customers for their to participate in the Guarantee program. In July
support in placing their funds to help finance the 2020, the OJK gave its support by providing
underprivileged. With the help of technology, the permission for BTPN Syariah to raise its status
Management could greet and provide the latest to Bank Umum Kelompok Usaha (BUKU) 3
information on the condition of the company category, which further improved the trust of
to its funding customers. By doing so, BTPN the Bank’s stakeholders.
Syariah would always have a fruitful customer
relationship. Fo r s h a re h o l d e rs a n d ra t i n g a g e n c i e s ,
BTPN Syariah distributed its first cash dividend
For communities, BTPN Syariah also provided aid in May 2020 as well as gave regular updates,
to the frontliners of the pandemic, the healthcare including through media releases as well as public
workers, by delivering personal protective exposes, so that the public could know about
equipment to 41 hospitals in 23 provinces the condition of the company. Support was also
where its customers were. Collaborating with provided by its Parent Bank, PT Bank BTPN Tbk,
local partners and cadres, BTPN Syariah also and SMBC Group (controlling shareholders) with
completed infrastructure work in 1,005 points, the provision of contingency funding plans. Fitch
including the construction of public sanitation Rating Agency also played a part by raising trust
and clean water facilities, waste management in BTPN Syariah by raising the Bank’s rating
facilities, and others for an equal distribution of to AAA (Idn) with stable outlook despite 2020
welfare and the improvement of its customers’ being a tough and challenging year.
health along with that of their surrounding
communities.
96
In terms of internal development, with the The Bank has also responsibly recorded earlier
pandemic the Bank prioritized improving provisions to anticipate the pandemic conditions,
capabilities and productivity, including through almost tripling from last year. Furthermore,
the development of core banking systems and thanks to the persistence of the appointed
front end systems for frontline employees, team, the management has been able to provide
and the development of reporting automation hardship allowance for all employees, including
program, and reconciliation process. The Bank its supporting staff such as outsourcing labor,
revitalized Mitra Tepat BTPN Syariah with a security, drivers, and cleaning services.
new system and work device, as well as adding
Product Payment Service. Third party funds in 2020 grew 4% to Rp9.8
trillion compared to the previous year. Resilient
Thanks to the support and resilience of all funding supported by strong capital made BTPN
stakeholders, by the end of 2020 the financing Syariah liquidity fully adequate. As a whole,
that BTPN distributed had increased to Rp9.5 BTPN Syariah could still record a resilient net
trillion, or 6% up from the previous year. profit of Rp854.6 billion during the pandemic.
This healthy growth in financing was also Until the end of December 2020, the Bank still
accompanied by good financing quality. BTPN had a strong capital adequacy ratio (CAR) of
Syariah has managed to maintain its Non 49.4%, far above industry average and it was
Performing Financing (NPF) at 1.9%. The total ready to expand its business in the near future.
accumulated value of relaxation provided by
the bank reached Rp7.1 trillion, and thanks to For all #bankirpemberdaya, 2020 was a year
the resilience of the customers, by the end of to be #resilienttogether and that provided an
December 2020, total relaxation had significantly opportunity to grow together.
decreased to Rp3 trillion.

97
financial performance
The support and collaborative efforts of all stakeholders in 2020 provided an optimal impact to the
Bank’s financial performance. This was shown, among others, from the Bank’s expense limitation
that was up to 10%, lower than in the previous year.
financial position
assets and liabilities
(in million rupiah)
31 December Increase/Decrease
2020 2019 Balance Percentage
Financial Position Report
ASSETS
Cash 1,109,974 711,333 398,641 56.0%
Current account and placement in Bank Indonesia 2,979,322 3,108,402 (129,080) -4.2%
Accrued income from placement in Bank Indonesia 46,422 74,010 (27,588) -37.3%
Current account in other bank 27,721 37,867 (10,146) -26.8%
Placement in other bank - - - -
Investments in marketable securities 2,803,239 2,071,753 731,486 35.3%
Accrued income from investments in marketable

23,553 14,836 8,717 58.8%
securities
Securities purchased under resell agreement
- - - -
(Reverse Repo)
Murabahah Receivables 9,514,196 8,969,565 544,631 6.1%
Accrued income of Murabahah Receivables 87,749 89,601 (1,852) -2.1%
Deducted by: Provisions for Impairment Losses (849,396) (291,820) (557,576) 191.1%
Qardh financing 344 872 (528) -60.6%
Musyarakah financing 8,232 28,838 (20,606) -71.5%
Fixed assets - net 332,116 209,550 122,566 58.5%

Intangible assets - net 102,308 66,794 35,514 53.2%
Deferred tax assets 196,487 144,875 51,612 35.6%
Other Assets 52,738 146,562 (93,824) -64.0%
Total Assets 16,435,005 15,383,038 1,051,967 6.8%

98
(in million rupiah)
LIABILITIES
Customer deposits and temporary Syirkah fund 9,780,481 9,446,549 333,932 3.5%
Tax payable 118,253 74,583 43,670 58.6%
Employee benefit liabilities 142,072 210,655 (68,583) -32.6%
Other liabilities 515,450 257,931 257,519 99.8%
Total liabilities and temporary syirkah fund 10,556,256 9,989,718 566,538 5.7%
EQUITY
Share capital 770,370 770,370 - 0.0%
Additional paid-in capital 846,440 846,440 - 0.0%
Other reserves 26,217 24,441 1,776 7.3%
Retained earnings 4,245,485 3,761,832 483,653 12.9%
Treasury shares (9,763) (9,763) - 0.0%
Total equity 5,878,749 5,393,320 485,429 9.0%
By 31 December 2020, BTPN Syariah had managed to post total assets of Rp16.4 trillion, up
by Rp1.1 trillion compared to the previous year or a rise of 35.6%. Meanwhile total financing
(murabahah, musyarakah and qardh) stood at Rp9.5 trillion. This reflected a 6% growth rate in
yearly financing compared to the previous year. This financing growth was also accompanied by
creating loss provisions that increased by almost three times as a reflection of the Bank’s readiness
in anticipating the pandemic.
Along with the growth of financing, BTPN Syariah also recorded an increase in Third Party Funds
of Rp333.9 billion, or a 4% growth compared to the previous year. The funding structure of BTPN
Syariah as per 31 December 2020 consisted of Time Deposit at 79.3%, and Current Account Savings
Account (CASA) at 20.7%. PT Bank BTPN Syariah Tbk | Annual Report 2020
99
profitability level
income statement
Profit and Loss
Statement of profit and loss and other comprehensive income
Net margin income 3,539,963 3,933,765 (393,802) -10.0%
Other operating income 21,893 17,742 4,151 23.4%
Total operating income 3,561,856 3,951,507 (389,651) -9.9%
Provisions for allowance of impairment losses on

(850,184) (309,402) (540,782) 174.8%
earning assets and others
Operating expenses (1,592,032) (1,761,041) 169,009 -9.6%
Operating income 1,119,640 1,881,064 (761,424) -40.5%
Profit before tax 1,124,296 1,878,249 (753,953) -40.1%
Net profit 854,614 1,399,634 (545,020) -38.9%
For financial year 2020, the Net Margin Income As a whole the ratio of Operating Expense
and Operating Income recorded declines of to Operating Income (BOPO) reached 72.4%
10.0% and 9.9% respectively to 3.54 trillion and which showed excellent company efficiency.
Rp3.56 trillion. This was in line with the increase Financing costs were also managed well with
in restructured financing due to Covid-19 NPF at 1.91%.
pandemic.
In this challenging economic situation due to
Operating Expense (not including Impairment on the Covid-19 pandemic, the Bank’s resilience
Credit Losses) declined by 9.6% to Rp1.59 trillion with prudent and conservative early loss
along with the decline in Operating Income of provisions and the resilience of its customers
9.9% to Rp3.56 trillion, Impairment on Credit and stakeholders, has allowed the Bank to post
Losses was recorded to have grown 174.8% a Net Profit after tax of Rp854.6 billion with
following the Bank’s efforts in anticipating the Return on Asset (RoA) of 7.2% and Return on
impact of the pandemic. Equity (RoE) of 16.2%.
100
cash flow
Cash Flow
Net cash flow of operating activities 1,111,025 524,453 586,572 111.8%
Net cash flow for investing activities (702,497) (1,488,581) 786,084 -52.8%
Net cash flow for funding activities (187,639) (9,763) (177,876) 1821.9%
(Decrease)/Increase in cash and net cash

220,889 (973,891) 1,194,780 -122.7%
equivalent
Cash and cash equivalent in the beginning
1,979,416 2,953,307 (973,891) -33.0%
of the year
Cash and cash equivalent at the end of
2,200,305 1,979,416 220,889 11.2%
the year
At the end of 2020, cash and equivalent net cash flow provided from
experienced an 11.2% increase to Rp2.2 trillion funding activities
compared to Rp2 trillion in the previous year.
This increase came from the increase of cash In 2020, cash flow from funding activities
flow from operating activities of Rp586.6 billion increased by as much as Rp177.9 billion compared
and the increase of cash flow from funding to the previous year’s Rp9.8 billion. This was
activities of Rp177.9 billion as well as a decline due to the issuance of securities, adjustment
of cash flow for investing activities of Rp786.1 in the implementation of PSAK 73 and dividend
billion. disbursement on the company’s performance in
2019.
net cash flow provided from operating
activities solvability
Net cash flow from operating activities increased Through a letter dated 18 November 2020,
by 111.8% or as much as Rp586.6 billion in 2020, PT Fitch Rating Indonesia increased the long
compared to Rp524.5 billion in 2019. This was term national rating of BTPN Syariah from
caused by the decrease in placement in Bank AA+ (Idn) to AAA (Idn) Stable Outlook and
Indonesia and disbursement of financing was Positive Watch Rating. This AAA meant very
still accompanied by weaker fund gathering from low default risk, relative to the issuer or
third parties. other debt securities in Indonesia. PT Bank BTPN Syariah Tbk | Annual Report 2020
net cash flow used in investing activities The full support of PT Bank BTPN Tbk
(BTPN) as the Parent Company, as well as
In 2020, cash flow used in investing activities the commitment of SMBC as controlling
decreased by as much as Rp 786.1 billion shareholders of BTPN, contributed to
compared to the previous year, in line with the positive sentiments in the stock market as
decline in investment in securities. well as in investor and public’s trust towards
the Bank.
101
The improvement of BTPN Syariah well as in a crisis. In normal condition, BTPN

capabilities was in compliance with POJK Syariah optimally manages Third Party Funds
28/POJK.03/2019 on Banking Synergy and capital according to the set risk appetite.
in one ownership for the development of In crisis conditions, BTPN Syariah takes
sharia banking, and efforts to improve advantage of counterparty facilities according
sharia banking industry efficiency through to prevailing regulations and procedures.
optimizing Public Bank and Sharia bank
resources with one ownership, as well as financing quality
to improve the competitive advantage
in providing services to Bank customers During the pandemic, BTPN Syariah remained
and expanding service access. Working consistent in its focus to support the growth
in partnership with BTPN, BTPN Syariah of the productive underprivileged segment by
optimizes its human resources, information priotiing prudential principles. In 2020, non
technology, and office networks of BTPN in performing financing increased to 1.9%. BTPN
order to support BTPN Syariah activities Syariah has also implemented other prudential
to add value where monitoring the principles whereby the ratio of Impairment on
implementation of banking synergy was Credit Losses compared to non performing
being done according to regulations. loans reached 466.5% and ratio NFP-net was
maintained at 0.0%. These ratios showed a
BTPN’s commitment in banking synergy also BTPN Syariah growth strategy that has always
added positive values to BTPN Syariah’s paid careful attention to prudential principles.
capabilities in the sharia banking world.
capital structure and strategy
liquidity
Capital strengthening strategy in BTPN
Financing to Third Party Funds Ratio in 2020 Syariah through Initial Public offerings (IPO) in
was in a good position at 97.4%. Liquidity 2018 managed to increase the Bank’s capital
coverage ratio and Net Stable Funding Ratio with additional funds of Rp751.1 billion (prior
was also at 309.1% and 183.5%, far above the to deducting issuing cost), increasing the
required level. Bank’s capital, so that in july 2020 BTPN
Syariah could move up to become a BUKU 3
BTPN Syariah also continued to maintain bank catagory and at the end of 2020 with
liquidity sufficiency against the potential of its Capital Adequacy Ratio (CAR) reaching
strict liquidity in the domestic market. 49.4%, far above the required level. This high
Capital Adequacy Ratio helped BTPN Syariah
This reflected BTPN Syariah’s resilience in to grow as well, strengthening its supporting
meeting the responsibilities due to third infrastructure, both in information technology
parties. BTPN Syariah maintains a quite good as well as for its operations.
funding strategy, both in normal conditions as
102
in million rupiah (kecuali rasio)
2020 2019
Capital
Tier 1 capital 5,544,726 5,138,209
Tier 2 capital 74,040 87,914
Total capital 5,618,766 5,226,123
Risk weighted asset
Credit, operational, and market risks 11,365,610 11,725,986
Capital adequacy ratio
Credit, operational, and market risks 49.4% 44.6%
BTPN Syariah’s current shareholders composition is PT Bank BTPN Tbk (BTPN) with 70% of the
shares, the public with 29.97% of the shares, and treasury shares of 0.03%.
infrastructure comparison between target and realization
The significant development in 2020 was At the time of planning, the condition of the people,
the result of transformation activities that including our customers, were still under social
were continued from the previous year. With restrictions. However, thank God the Almighty,
this program all BTPN Syariah infrastructure less social restrictions along with the support as
networks have been optimized with the well as resilience of all stakeholders, economic
network of the parent company, BTPN. BTPN activities in the productive underprivileged
Syariah’s own network included one Head segments could grow even better than projected.
Office, 23 Branch Offices, 2 Supporting Branch Closing year 2020, BTPN Syariah exceeded its
Offices, 41 Operational Functional Office, 3 achievement targets.
Non Operational Functional Office, 26 Sharia
Bank Service, and 9 ATMs. At the end of 2020, total financing of BTPN
Syariah grew to Rp9,523 trillion, exceeding the
commitment for capital expenditure target of Rp9,470 trillion.
Until the end of 2020, BTPN Syariah has no Its Net Income Margin and Operating Income
commitment for capital expenditure. reached Rp3,540 trillion and Rp3,562 trillion
respectively, exceeding the planned targets of
capital expenditure Rp2,688 trillion and Rp2,719 trillion. PT Bank BTPN Syariah Tbk | Annual Report 2020
Throughout 2020, BTPN Syariah made After recording adequate provisions, BTPN
investment of over Rp131 billion for Syariah posted a Net Income for the period of
hardware improvement, development and January to December 2020 of Rp855 billion
implementation of the system as well as for exceeding the earlier plan of Rp450 billion. BTPN
optimizing networks in the form of fixed assets Syariah Capital Adequacy Ratio (CAR) reached
and intangible assets. 49.4%, exceeding the plan of 39.0%.
103
the use of funds from public offerings 2021 business prospects

BTPN Syariah did not conduct any public offering The International Monetary Funds (IMF) has
in 2020. projected a global economic growth in 2021 of
5.5% after revising its earlier projection of 5.2%.
important information concerning Meanwhile the Indonesian government has
corporate actions (investment, expansion, targeted economic growth in 2021 to stand at
divestment, merger & acquisition, loan around 4.5% to 5.5%.
or capital restructuring, transaction with
conflict of interest) This projection was made based on several
assumptions, such as lockdown policies that
BTPN Syariah did not take any corporate action were starting to be eased, Covid-19 vaccination
(investment, expansion, diversification, merger rollout conducted in various countries, as well as
and acquisition, debt or capital restructuring, the substantial time needed for a world economic
transaction with conflict of interest) in 2020. recovery after being hit by the pandemic.
important changes of the accounting Inflation was expected to remain under control
regulations and policies and with the minimum interest rates response,
and the economic recovery, pressure on the current
In 2020, there was no significant change in account deficit (CAD) as well as on the Rupiah
accounting regulations or policies. exchange rate was expected to ease up.
changes of regulations with significant The government will also continue to safeguard
impact to BTPN Syariah the economy through fiscal policies, interest rate
monetary policies, and other real sector policies
Until the publication of this Annual Report, there to improve collaboration and trust in the business
has been no significant change in BTPN Syariah’s world, while staying vigilant and monitor the
financial condition. development of the latest global and economic
situation to prevent significant spillover potential
changes in accounting policy (influence and transmission effect).
The details of the accounting policy summary 2021 priorities and targets
can be found on note 2F of BTPN Syariah 2020
Financial Statements. The implementation of For 2021, the Bank’s financial performance
the new standard with significant impact is is expected to be in line with BTPN Syariah
PSAK 73, while the rest relatively did not carry a Business Plan and Sustainable Finance Action
significant impact on the company’s accounting Plan that were submitted to the Financial
policy and the reported amount in the current Services Authority (OJK) at the end of last year.
or previous year. Therefore, BTPN Syariah will continue to improve
its financial performance, including by:
subsequent event
1. Improving operational excellence, including a
There has been no material activity affecting platform for #bankirpemberdaya, internet
BTPN Syariah financial statements after the banking launch, and improvement of work
financial year ended in 2020. process automation at its branch offices.
2. Increasing assets, by expanding business

strategies as well as other new financing
products.
104
3. Exploring fee-based income through meet its customers’ needs. In relations to the
collaboration with third parties such as fintech Sustainable Financial Action Plan, BTPN Syariah
and e-commerce, in developing services in plans to do a few of the following alternatives:
financial as well as non-financial products. PT Bank BTPN Syariah Tbk | Annual Report 2020
1. Productive financing for underprivileged
4. Strengthening the organizational capacity by communities (especially women).
thoroughly strengthening the core banking 2. Exploring payment alternatives for other
system and IT infrastructure and continuously, underprivileged communities such as
building a security culture, and optimizing financing to BTPN Syariah Partners,
human resources. agriculture financing, financing for education,
and others as well as Sustainable Financial
In 2021, BTPN Syariah plans on providing Services.
incentives to the category of customers who 3. Training program to financing customers and
have had the discipline to promptly pay their their surrounding communities (on health, the
installments, so as to motivate them in applying environment, social, and entrepreneurship).
the four pillars of BDKS: Courage To Do Business, 4. Mitra Tepat training program.
Discipline, Hard Work, and Solidarity. 5. Infrastructure development program for
communities surrounding the customers
The Bank will actively respond to the Covid-19 (on education, the environment, and
pandemic with various Daya programs to help entrepreneurship).
105
business review
For BTPN Syariah that has chosen to focus on serving productive

underprivileged communities from the beginning, social distancing
during pandemic 2020 has been challenging for the service process
that was usually done directly at the customer’s place. When it comes
to the customers themselves, this has really affected their business
process, resulting in declining profit, and, for some, even halted their
business. But with the resilience and support of all stakeholders, this
condition did not last for long.
financing
Financial Package for Business Daya Sustanibility

Bundled Financial Solution: Program
• Working Capital Capacity building
• Free Life Insurance trainings/ workshops
• Saving (free monthly in the topics of health,
administration fee) entrepreneurial skills and
environment.
Future Benefits:
• Entitlement for working
capital increase in each 5-Year
cycle Financing
• After the third year, Program
entitled for house
renovation and 4 Key Behavior:
education financing
Courage to Do Business,
Discipline, Hard Work,
Solidarity
Membership System Community Officers
• Group, selected by • Well-trained
customers #bankirpemberdaya, who
• Routine meeting Membership Community role model the behaviors of
• Mandatory saving System Officer - Honesty
• Shared liabilities - Disiplin
- Courtesy
• Facilitator of Daya
Program
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The economic downturn caused by the pandemic The development of mechanism, tools and
has greatly impacted the business activities of work support system for #bankirpemberdaya
the Bank’s productive underprivileged customers. continued to be done. To this day,
Therefore, the Bank had to quickly adjust its #bankirpemberdaya on the frontlines have been
2020 business strategy. Financing relaxation equipped with digital data input application that
and programs for the customers as well as has been perfected to make their work easier
#bankirpemberdaya directly serving these as well as to make online coordination easier
productive underprivileged women became the during the pandemic. This way, the Bank can still
key to ensure the business kept moving forward. make sure that the end-to-end internal business
process control works according to each of the
The Bank provided relaxation to its customers area’s new normal conditions.
in the form of financing restructuring facilities.
This does not automatically mean that it was Alhamdulillah, the strength to be
given to all customers. The process began with a #resilienttogether has kept us thriving and
revalidation of financial, business, and customer helped us to remain optimistic, that resulted in
credibility, as the stage to assess the customer’s a positive performance for the Bank in terms of
eligibility to get restructuring facilities. Prioritized income and net profit during pandemic 2020.
customers were those with businesses impacted This was in line with the Key Strategic Initiatives
by the pandemic but who still had the spirit to in increasing the Bank’s assets.
fight through with good intention to settle their
financing payment to the Bank. This was to In 2021, the Bank will continue its 2020 strategy
ensure that the credit relaxation facilities were by focusing on improving the quality of financing
right on target. as well as customer engagement towards the
Bank through empowerment programs.
Furthermore, the Bank has also designed
a number of programs to anticipate the BTPN Syariah is committed in giving the
uncertainties of the pandemic. These programs best customer-centric service, strengthening
were aimed to support the customers business collaboration with all stakeholders as well as
continuity and the Bank’s daily operations improving the Bank’s business lines.
so service to the customers continued to be
maintained, among which by educating health tepat pembiayaan syariah - group
protocols to customers, as well as providing tips
and creative ideas about business opportunities Funding aimed specifically to productive
in the pandemic, and providing special incentives underprivileged women based on sales and PT Bank BTPN Syariah Tbk | Annual Report 2020
to loyal customers. The Bank also continued to purchase agreement (wakalah wal murabahah
remind #bankirpemberdaya to adhere to health contract). Tepat Pembiayaan Syariah
protocol, provide personal protective equipment focuses on building character and exceptional
for #bankirpemberdaya to prevent the spread of behaviors, consisting of Courage To Do
Covid-19, as well as implementing weekly health Business, Discipline, Hard Work, and Solidarity
self-assessment as a way for both supervisors (BDKS).
and management to monitor and be updated to
the latest health conditions of all the employees.
107
The Four Main Pillars of Tepat Pembiayaan Financing using the wakalah wal murahabah
Syariah contract helps customers who have yet to own
a business to get financing that they can use
1. Financial Package as working capital as well as to buy supporting
Assistance in working capital provided to tools and materials for their business. According
customers to meet their needs in building to the contract, the customers are obligated to
and developing productive businesses. This
list the items they are planning to buy and their
assistance will then be returned in the form
prices, pay for the financing of the items plus
of bi-weekly installments. The customers will
also have other benefits such as life insurance the set upon margin by paying in installments
for the customer and her husband, savings, according to the term of payment that has
as well as free installments during Eid Al- been agreed upon in advance.
Fitr holidays. When the customer is able
to complete three cycles well, then she will
have the chance to get financing for home
tepat pembiayaan for
renovations and education for their children. financing companies
2. Daya Program This working capital financing is aimed for

The Customer can always improve sharia financing companies through profit
their knowledge and skills through sharing agreement (musyarakah contract)
sustainable programs in health, to increase the Bank’s assets as well as its
k n o w l e d g e , a n d t h e e n v i ro n m e n t . strategic potential partnership in order to meet
the needs of customer financing that the Bank
3. Membership System currently is unable to provide. For example,
Customers are grouped in a center with for financing of two-wheel or four-wheel
members chosen by customers. vehicles, then the Bank collaborates with the
Parent Bank to provide financing to financing
4. Empowerment companies in order to diversify its product.
Community Officers are trained to routinely
serve and provide empowerment to
customers by meeting in customer centers.
108
Mrs. Reni Rusmiati
Financing Customer - Ciledug, Tangerang
As a tofu producer, I had trouble purchasing raw material for my tofu at the start of the
pandemic. At the time the price of soy skyrocketed, while my income declined rapidly.
During this situation, Alhamdulillah, BTPN Syariah was there for me.
I would communicate with community officer of BTPN Syariah who would often ask me
how I was doing, reminding me of the health protocols, as well as motivating me and
discussing my business with me.
Because of this, I came up with the idea to make a new variant of fried tofu. At first, it
was only marketed in Ciledug, but over time I could widen the distribution all the way to
Cisauk. My income gradually improved. BTPN Syariah taught us the very important skill
of financial management during regular meeting of our center, and today I can allocate
my daily income as needed.

109
funding
In an effort to continue to provide prime

service to funding customers in the midst of
the pandemic, the Management has provided
its best efforts in order to prevent the spread
of Covid-19, through policy implementation on
Service changes in operational activities in the branch
Excellence
offices that prioritized the employees’ health
and safety, while at the same time meeting the
standards as well as procedures of customer
A More service with strict adherence to health protocol.
Meaningful Life
From limiting interaction and physical meetings,
installations of barriers between the employees
Sustainable areas and customers, availability of devices to
Optimum Superior
Return Performance
measure body temperature, hand sanitizers,
sending important documents via emails, as well
as the availability of other facilities that aimed
to continue to strengthen the trust of funding
customers in placing their funds in BTPN Syariah,
in compliance with the prudential principles and
customer service standards.
As a bank that supports financial inclusion for initiative during the pandemic
communities that have yet to be reached by
formal financial services, BTPN Syariah has its Since the start of the 2020 pandemic, BTPN
own appeal and value proposition for funding Syariah strategy and policy for funding
customers. By applying sharia principles, the customers continued to be adjusted in
Bank raises funds from privileged families to response to the challenges and dynamics in the
empower their productive underprivileged field. BTPN Syariah has conducted corporate
customers, especially women. customer mitigation in the industries that were

affected by Covid-19 pandemic. Meanwhile,
During the Covid-19 pandemic, the journey to good relationships with the funding customers
ensure service and contribute to the funding needed to be maintained and improved by
customers did not stop. According to directions providing the latest information on the Bank’s
from the Management, employee health and efforts in managing business during the
safety, along with the customers, became the pandemic, as well as reinforcing the customer’s
main priority. In its implementation, it took understanding on the strength and resilience of
collaboration from all #bankirpemberdaya and the Bank in maintaining performance.
customers, to be disciplined in adhering to the
Covid-19 health protocol.
110
The trust that has been given had to be the year. BTPN Syariah funding continued to
maintained through BTPN Syariah’s excellent grow and was able to adapt to the Bank’s need
business performance, so it continued to yield for strategy adjustment, proven by Financing
optimum results. Through this approach, the Deposit Ratio (FDR) and COF that were still on
pandemic did not hinder the achievements of target.
#bankirpemberdaya in improving the Bank’s
portoflio. Through two efforts, by increasing 2021 plans
portfolio for the customers to top up along
with acquiring high net worth customers with The challenges in funding business during the
lower cost of fund, and through conversion of Covid-19 pandemic which will still continue
long-term funding to anticipate liquidity risk need to be met with accelerating BTPN
throughout Quarter II period in 2020. Syariah digitization initiatives to serve funding
customers optimally, especially in optimizing
challenging factors mobile banking services aimed at individual
customers, as well as new developments in
Performance resilience was proven through internet banking aimed at corporate customers.
optimum liquidity risk management, as well as This segmentation and target market need to
the ability to manage Cost of Fund (COF). This be optimized in order to ensure platform use
strategy was done in the Sharia Branch Office according to the customer’s needs to ensure
areas with lower COF potential so it could maximum service.
improve target portfolio.
The #bankirpemberdaya funding has also
The resilience of #bankirpemberdaya funding been equipped with a number of devices to
was also shown in their ability to rally the speed up funding customer acquisition such as
customers to continue, together with BTPN e-form and Out of Branch Services (LLC). This
Syariah, to improve the welfare of productive device is not just to maximize the capacity of
underprivileged customers, with the spirit of Relationship Managers (RM) in acquiring or
empowering and growing together. This was maintaining relationships with customers, but
a pandemic challenge that was well-handled, also in helping to lower the operational risks
considering the uncertainties of business and that come with manual process. For example, PT Bank BTPN Syariah Tbk | Annual Report 2020
economic conditions that made the customers when filling out data in the form, entering data
more cautious in placing their funds. to the system, all the way to the verification
and authentication of customer identity.
Throughout the year, there was no risk event
that affected and disrupted the Bank’s A simpler and safer process, that has
business continuity significantly, especially for begun since 2020, is expected to be able to
its liquidity position. All #bankirpemberdaya improve the productivity performance of
funding was able to provide prime services to #bankirpemberdaya in funding.
customers despite the restrictions throughout
111
BTPN Syariah funding products

1. tepat tabungan This savings product is equipped with cell
Can be opened without minimum initial phone-based services (USSD) as well as non-
deposit based on akad wadiah yad cell phone (using QR code and facial biometric
dhamanah. Equipped with facilities to enable authentication). Customers can conduct their
customers to do banking transactions in all own transactions using their cellular phones
BTPN Syariah Branches with no monthly or through BTPN Syariah Mitra Tepat.
administration fee.
This product was created to support financial
2. tepat tabungan platinum inclusivity, whereby customers can have
This savings account with profit- the flexibility to conduct transactions to
sharing-agreement (akad mudharabah pay their bills, buy credit for their phones,
mutlaqah) provides ease in making transfer funds, as well as make cash deposits
unlimited cash withdrawal, with no and withdrawals with BTPN Syariah Mitra
monthly administration fee for optimum Tepat. Currently this service is equipped with
return. Terms and conditions apply. a service feature to help customers to pay for
their daily needs and it is expected this will
3. tepat tabungan rencana help make their lives easier and improve the
Planned savings that can help customers in welfare of their families and communities.
realizing their dreams, with various options
of monthly deposit and term deposits 6. tepat giro
(wadiah yad dhamanah contract). Fund placement product using wadiah yad
dhamanah contract, providing flexibility for
4. rekening tabungan jamaah haji customers to conduct transactions using
Savings for customers planning to go on a Check or transfer Form.
pilgrimage to the Holy Land. Based on sharia
principles with the wadiah yad dhamanah 7. tepat deposito
contract, this secure and guaranteed Time deposit based on profit sharing
product has a system that is connected agreement (mudharabah mutiaqah
online with SISKOHAT from the Ministry of contract) between BTPN Syariah (mudharib)
Religious Affairs. with customers as fund owners (shahibul
maal) with various maturities from 1, 2, 3,
5. tepat tabungan syariah 4, 5, 6, 7, 8, 9, 10, 11, 12, and 24 months, in
Savings product with wadiah yad dhamanah Rupiah.
contract given to both the customers of

Tepat Pembiayaan Syariah as well as non-
customers.
112
Mr. Sutrisno Kurniawan
Funding Customer – Makassar
As BTPN Syariah Funding Customer, I am grateful to be able to contribute to help

productive underprivileged communities have a better life.
Good relationship with the Bank was also maintained, and I would always receive the
latest information on the company’s condition straight from the management through
online meetings. Alhamdulillah, I truly felt the efforts of BTPN Syariah in maintaining
performance so we could all thrive even in the midst of a challenging year.

113
business development – mitra tepat BTPN Syariah

The changes in customers’ behavior in conducting accessed by the customers simply by finding their
banking transactions, as well as the economic Mitra Tepat, without having to come to the Bank’s
condition that was hit by the pandemic has branch office.
encouraged BTPN Syariah to continually focus on
optimizing customer experience in their banking To support this partnership effort, the Bank also has
transactions, as well as processing in building the initiative to provide Working Capital Financing
ecosystem that could support the efforts of so one day Mitra Tepat BTPN Syariah would no
customers and their surrounding communities. longer just be the Bank’s agents but they could also
see this as a business opportunity.
Despite the social restric tions, all
#bankirpemberdaya were resilient in providing easy The Bank has also implemented installment
access to the Bank’s services to all customers, one payment automation for financing customers to
of which was through Mitra Tepat BTPN Syariah. make meetings between #bankirpemberdaya and
the women of these productive underprivileged
These MItra Tepat BTPN Syariah were equipped families more efficient.
with comprehensive features to become the Bank’s
hands and feet on the ground amongst the people, Those initiatives are hoped to be able to encourage
providing financial services, installment payment, a digital ecosystem that can add value to all BTPN
payment features, as well as goods selling Syariah stakeholders.
partnership services. All of those services could be
114
Mrs. Siti Aminah
Mitra Tepat BTPN Syariah - Jonggol, Bogor, West Java
At first, I was a BTPN Syariah financing customer who sold clothes on a credit system
basis. After five years as a customer, I found the courage to be a Mitra. I used to be shy
about meeting new people, but after a while I began to know a lot of people and my
surrounding neighborhood, and this has also helped me to be more technologically adept.
As one of Mitra Tepat, I have become an extension of BTPN Syariah in helping others.
Particularly because of social distancing in the pandemic time, people need the right
partner to help them conduct financial transactions, such as saving and sending money,
or paying their electricity bills.

115
Development of human resources capabilities through online

training was proven to be effective during the Covid-19 pandemic.
116
operational review
The strategies and policies implemented by the company to ensure the Bank’s
operation continued in the midst of pandemic was supported fully by all
#bankirpemberdaya (empowering bankers). The Bank strategically rearranged
its service process to customers, making sure that all employees worked safely,
providing health protocol facilities throughout the internal and external
business process, and carrying out other efforts to ensure that all stakeholders
get benefits even as the pandemic continued. Alhamdulillah, all the efforts took
place as planned.
human resources
Improving the quality of the role of #bankirpemberdaya (empowering
bankers) to navigate the situation during the pandemic was an important
strategy taken by the management. This strategy helps #bankirpemberdaya
to continue to be adaptive, creative and positive individuals.
The efforts to recruit and build the capacity saving costs by up to 88%. Quality-wise, the
of our employees did not slip at all during the training has proven to show improvement in
challenging year of 2020. The recruitment the skills and knowledge of the mostly young
process started with announcements using employees, judging from the positive feedbacks.
social media, and the follow-up process was
conducted online. Although the process had to 2020 achievement
be adjusted to the health protocol to prevent
the spread of Covid-19, the recruitment process Continuing from previous years, BTPN Syariah
and the capacity building programs that took focused on managing and building the capacity
place throughout 2020 remained of high of #bankirpemberdaya through leadership and
quality. soft skill programs and through coaching and PT Bank BTPN Syariah Tbk | Annual Report 2020
mentoring activities, while regularly asking
In line with the Bank’s Key Strategic Initiatives, for feedback from said programs. As a way
we conducted talent assessment process to find to maintain human resources’ quality, the
out the preparedness phase of the employees. Bank allocated manpower’s budget for human
Throughout 2020, we have conducted talent resources quality development.
assessment process to more than 600
employees, the highest number compared The Bank prepared #bankirpemberdaya
to previous years. This process enabled the through various activities in their daily work,
company to manage the performance of its such as during the induction program of
human resources, whether to replace those that new employees, instilling in them important
have left the company or to build employees’ values; and by using technology for transfer
capacity through a number of trainings. of knowledge; and through continuous Daya
program that allows all the stakeholders to be
Online training has proven effective not only of benefit to others
in reaching out to more employees, but also in
117
composition of employee
59% 95%
Composition based on status Composition based on gender:
Permanent : 4,903 Male : 621
Non-Permanent : 6,996 Female : 11,278
46% 47%
Composition based on education level Composition based on age

Post-graduate : 63 <25 years : 5,546
Bachelor’s : 5,482 25-29 years : 4,115
Diploma : 1,110 30-39 years : 1,933
High school-level : 5,244 40-49 years : 249
>50 years : 56
118
In 2020, the whole process was conducted acquire the best talents who also have the
virtually, including dialogues between passion to empower customers.
management and employees at all levels.
Learning from our experience in 2020, we are
We also continued to update all digital equipment currently developing an automized recruitment
to facilitate supervision so that the process of process to accelerate this goal. Particularly to
managing and developing human resources can human resources in the Information Technology
be accelerated. division, we will continue to work in an agile
approach, continuing a process that has started
Up to the end of 2020, there were 11,988 since 2019, with capacity building programs
#bankirpemberdaya who focused on providing that keep up with the trend in the industry.
the best service to millions of the Bank’s
productive underprivileged customers. For training, BTPN Syariah also developed an
online learning system through a gamification
2021 plans approach, which was proven effective to
#bankirpemberdaya. This was made possible by
External and internal dynamics as affected sufficient infrastructure so that the capability
by the pandemic throughout 2020 have development programs could work effectively.
accelerated the formation of new roles within
the company’s organization. But acquiring the We will also increase the competency of
best talents to fill these roles was not easy. #bankirpemberdaya in the field through
Competition to find the best talents remained a curriculum system that strengthens the
an issue in 2020, even more so than in previous capacity and capability of the team to achieve
years. BTPN Syariah’s goals.
To address this, the Bank will continue to We are ready to empower #bankirpemberdaya
re-evaluate the roles and the works in the to meet the needs of BTPN Syariah’s business
organization to be more prepared and relevant development in the future.
with the market condition, to enable it to

119
operational
The Bank’s effective process and infrastructure was highly influenced by the
resilience of operational functions which worked optimally even during the
most challenging times.
Grit, mental power and the mindset of was by moving all coordination meetings that
#bankirpemberdaya in the operational team involved many people online.
was tested last year and proven to leave a
significant impact to the Bank. Operational 2020 achievements
function was in line with the Key Strategic
Initiatives (KSI) that have been determined. Restriction on the mobility and size of our
teams during the Covid-19 pandemic has posed
Following the management’s directives in these a challenge to the Bank in operating optimally
challenging times, we continued to provide without decreasing its service and productivity
the best services that focused on customers’ levels. But through persistence and positive
needs. All operational innovations was aimed at mindset, the situation only helped to accelerate
simplifying the process of service customers in the implementation of innovations in the
the field to make them easier, while managing Bank’s operations, which in turn helped reduce
the risks well. costs significantly.
All #bankirpemberdaya within the operational This improvement succeeded in making

team continued to take the initiatives for sure operational process was proper and
improvement in carrying out their four compliant, as proven by the 99.8% of SLA level
main roles. These roles are providing service and satisfactory audit result that continued
delivery to all stakeholders in timely, accurate, to increase in all operational working units
reliable, and effective manners; becoming a compared to the previous period.
busines partner that actively supports the
growth of sustainable businesses; becoming The level of satisfaction towards the services
compliance agents that underpin all the of all Working Units in the Operational Division
operational activities based the internal and managed to reach 93% at the head office,
external requirements; and building a working branch offices, and functional operation
environment grounded in BTPN Syariah’s offices. The automation process development
values through people champions. and centralization are still needed to maintain
service level productivity, as are human
All these efforts were carried out with resources development to support the need of
adjustment to the Bank’s operational activities a significantly growing business.
that prioritized on maintaining the health and
safety of its employees by applying protocols 2021 Plans
to prevent the spread of Covid-19. We carried
out operational coordination through various In line with business plans, the Bank is prepared
ways, including by coming up with a number of to welcome business development that is
innovations as a solution to replace operational oriented towards digital-based services. The
processes affected by the pandemic, all while prospect for this business future will pose its
still upholding the principles of effectiveness own challenges operation-wise.
and efficiency. One of the ways we did this
120
A change in mindset and behavior of the The team is encouraged to remain creative in
customers in conducting transactions with the coming up with alternative solutions that focus
Bank as impacted by the Covid-19 pandemic on facilitating service process for customers
will continue in 2021. Because of this, we that ensure everyone’s safety. The ongoing
have prepared a number of operational automation and centralization process will
transformation and innovations that directly continue to be maximized so that all service
affected customers and the field teams who deliveries to all stakeholders will increase
are at the Bank’s frontline. Robotic technology in efficiency and effectiveness. For this, the
is being prepared to facilitate the automation operational team’s capability will continue to
process, including digitalization process be enhanced in facing the era of digitalized
that will directly impact customers’ ease of banking proses.
conducting transaction with BTPN Syariah.
information technology
Learning from our experience in 2020, information technology is important
to support the quality improvement of business process, including through
digitalization of bank’s operational activities, and providing technology
system to help customers.
The level of people’s reliant on information BTPN Syariah also continued digital
technology reached its peak during the Covid-19 transformation that is suitable and well
pandemic, as social distancing changed people’s managed and directed through organization, an
behavior, moving all banking activities to digital agile process enhancement, and the application
platforms. Responding to this situation, BTPN of appropriate technology, in order to support
Syariah continued its focus on maintaining the the implementation of 2020 business strategy
continuity and improving its IT-based services, and in preparation of 2021. The Bank has
whether to support the Bank’s main services to succeeded in maintaining the continuity and
the customers, as well as to support the Bank’s IT service level in supporting daily business and
daily business operations. operations. The Bank also managed to enhance PT Bank BTPN Syariah Tbk | Annual Report 2020
IT infrastructure and services by following the
Throughout 2020, we renewed and enhanced the latest technology.
capacity of our key and critical IT infrastructure
in a measurable and appropriate way, keeping Efforts to improve the Bank’s information
up with the latest technological development. technology quality are in line with BTPN
On operational side, these activities support Syariah’s key strategic initiatives, which are
the new system of working from home, while supporting operational excellence, increasing
continuing to ensure the safety and comfort bank’s assets, exploring fee-based incomes,
of the users. On business side, these activities and strengthening organization
succeeded in providing technological solution to
adapt to the customers’ condition in the time
of pandemic.
121
2020 achievements development of new financing products at

Core Banking and its supporting applications.
In building BTPN Syariah’s Operational We have renewed Core Banking technology
Excellence, IT played an important role to follow the latest technology to improve its
to increase cost efficiency through all the flexibility in developing the Bank’s products
business process while producing quality and services, and with better integrating
service expected by customers. capacity. We also enhanced the capability
and speed in data extracting, transforming
To all productive underprivileged customers, loading of the data warehouse.
we have prepared a digital platform to
enhance service, even if they were not Exploration of IT-driven fee-based incomes
directly using this technology. was carried out by strengthening the
infrastructure, system and services of Laku
To enhance service at Sentra (center) and the Pandai, which is integrated and directed
effectiveness of Community Officer’s work, towards non-cash transaction. We have also
we have implemented digital platforms that implemented the Product Payment Service
includes supporting infrastructure through feature that is integrated with the Laku
mobile application. One of the applications is Pandai system.
Terra, a front-end digital app for Community
Officers, Cash Management, and employees’ To strengthen organizational capability,
self-service. the Bank has implemented a number of IT
innovations in 2020. Digital transformation,
Other than that, we have also implemented whether of the IT system as well as
robotic automation technology to increase organizational process and supporting
the Bank’s operational accuracy and technology, succeeded in developing
productivity. Automation features have technological capacity and the availability
been added to several systems that of more agile, flexible and measurable
support business operational areas, such as software.
Human Capital, Risk & Compliance System,
Operation, Corporate Communication, and The bank also upgraded the technology
Internal Audit. Self-service features were of its IT infrastructure with integrated
added for employees at the headquarter and infrastructure, in line with the future
related branch offices in the system related technological development that supports
to Human Capital, Operation & General cloud computing technology. The
Affairs, and IT. development of organization, roadmap, and
Bank’s data and information governance

Information technology also played a role encompassed process, technology and
in increasing bank’s asset through the human resources. We also strengthened
122
organization, capability, and IT security 2021 plans
technology to mitigate the risks of threats
against the Bank’s information and Continuing on the banking transaction behavior
technological infrastructure. This was done trend that is more reliant on digital technology,
through the establishment of Information IT’s role will grow more crucial in helping BTPN
Security organization, establishing Digital Syariah stay relevant.
Security Roadmap, and implementing
security tools. The Bank will need new service with
automation supported by appropriate flexible
Establishing the IT organization that digital technology that keeps up with market
supports agile delivery, data and development.
Information management, as well as other
supporting processes show that the digital In 2021, the IT team plans to utilize the latest
transformation process at BTPN Syariah’s technology to provide digital services, such
went smoothly as planned. as Optical Character Recognition, Biometric
Authentication, and Chatbot. Robotic
Of course, a number of challenges emerged automation technology will be used more
while in the process of achieving our goals, to automize manual process in the Bank’s
but, Alhamdulillah, all had been overcome. operation to increase accuracy and productivity,
During the pandemic, the IT team was as well as lessen human errors.
continued to be challenged to adapt quickly,
both in the way they work and working with We also continue to develop digital platforms
related parties in all locations, whether at that support digitalization of services at
the office or at home, all while maintaining Sentra (centers) and Laku Pandai that are
services, finishing up big projects and staying integrated and flexible to meet business needs
healthy and safe. and strategies. Existing digital platforms
will be maximized to enhance services to all
During the pandemic, the IT team had customers’ segments, whether funding and
to optimize its human resources under a financing customers and Mitra Tepat.
clear direction and expeditiously, all while
keeping an eye on the latest technological The Bank also offers IT services and products
development. We are challenged to provide that are quick and flexible. For this, we
the infrastructure foundation for digital optimize IT collaboration with business
services that will grow more complex with users, and prepare quality human resources
external parties that are part of the digital who can adapt to the latest technologies
ecosystem. However, access and human and methods. Digital transformation will be PT Bank BTPN Syariah Tbk | Annual Report 2020
resources that meet the Bank’s need were strengthened by the enhancement of the
not always available. process and governance that are more agile,
123
flexible and measurable, and that use the party who mostly have shifted towards cloud
latest appropriate and efficient technology. computing infrastructure. We will manage and
We also maximize our Core Banking capacity improve the data center infrastructure and IT
in managing banking products and transaction network that is more flexible and reliable, using
services, increasing the capability to integrate cloud infrastructure technology, starting from
systems and transaction services and payment private cloud that is extendable to public cloud
through existing integrated platforms. with data center services in Indonesia.
Strategic decisions in the future will be highly On the infrastructure side, the Bank will also
reliant on the availability of quality and strengthen Core Banking infrastructure to
accurate data, so that Bank can manage the increase IT’s preparedness in providing the
data optimally, strengthen and continue the business needs for new banking products and
roadmaps of data and information governance transaction services that supports KSI. Also,
on process, technology, human resources and the Bank will strengthen the infrastructure
organization. To do this, we plan to manage and the management system and transaction
and utilize data in the data warehouse process as well as payment to support business
and accelerate the availability of data and strategy in digitalizing financing customers
reporting by maximizing cloud technology segment and Mitra Tepat in an integrated
infrastructure. This will ensure that the data way and that is directed towards non-cash
center infrastructure is managed in a flexible financing.
and quicker way, while enhancing the continuity
of IT services. BTPN Syariah is aware that the more the
Bank’s services and operations are reliant on
In 2021, the management of IT infrastructure technology, the more IT risks there will be. We
will shift more towards cloud computing, which will continue to monitor, analyze and strengthen
offers flexibility and speed in maintaining the the Bank’s security and data infrastructure
continuity of IT services. This is supported by the regularly whether on the process, technology,
availability of human resources in Indonesia’s human resources or organization side.
technology market and the support of third
124
Felix Tahir
Scrum Master - Information Technology
The Covid-19 pandemic has caused us to rely on information technology even more,
which means IT Team has always tried to produced the right solutions to make it easier
for BTPN Syariah to serve its customers.
Thank God Almighty, BTPN Syariah was able to meet all of those challenges, one of
which was through the Terra application that aids the Community Officers in the field in
serving the productive underprivileged customers.
This application is just one of our many efforts in IT to continuously listen from the
feedback we received from everyone in the field so we can continue to upgrade to a
better and easier system.

125
risk management
The pandemic has restricted the movement of #bankirpemberdaya.
Yet, the control function continued to be implemented in full awareness
through various ways and strategies. It is an exemplary collaboration
amid the challenging situation.
BTPN Syariah has ensured that its operational four pillars of risk management
and business activities, which has become
increasingly dynamic during the Covid-19 Active supervision by the Board of Commissioners, the
pandemic, has complied with the risk Board of Directors, and the Sharia Supervisory Board
management principles.
The Bank has always conducted reviews Adequacy of policies, procedures, and risk limit setting
on potential risks, prepared risk mitigation,
and monitor the implementation. The risk
management team has also implemented a Adequacy of identification, measurement,
monitoring, and control processes and
new way of working to allow more intensive risk management information system
collaborations between relevant units and
increase its productivity to support the business
activities. Comprehensive internal control system
Further, the Bank has also disseminated

information on risk awareness to all In its implementation, the Bank refers to the
#bankirpemberdaya to establish and maintain simple and secured concept, which implies
risk-aware culture. The move has enabled that the Bank shall conduct all its activities
#bankerpemberdaya to have good awareness in a simpler manner while still maintaining
on the importance of recognizing potential the security aspect. Risk Management
risks of each activity performed, and how to implementation in BTPN Syariah is also guided
manage them properly, considering that risk by the Basel Committee’s documents on
management is the responsibility of all Bank Banking Supervision.
employees.
The Bank has also adjusted its overall operations
BTPN Syariah’s risk management process refers to the Government’s preventive protocol on
to the Financial Services Authority Regulation the Covid-19 outbreak, including by limiting
(POJK) Number 65/POJK.03/2016 dated 28 the number of employees working at the head
December 2016 concerning Risk Management office, branch offices, operational functional
Implementation in Sharia Commercial Bank offices, work-from-home arrangements,
and Sharia Business Unit through adoption of physical distancing, and distributing self-
the four pillars of risk management. protection apparatus, face masks, and dan
hand sanitizer.
126
risk management implementation structure
Deploy secure and trustworthy

S G Properly governed end-to-end
activities relevant to the latest
environment for all stakeholder dynamics
Security Governance
Analytics
Compliance
Risk • Develop unique risk management
Adherence to latest applicable Management culture & establish proper risk
standards and regulation with management process
strong collaboration to the • Integrate risk and opportunity
regulating bodies
C R analysis into strategy-setting
and planning
Utilize information based decision making

supported by comprehensive database from
various point of activities
achievements in 2020 The Bank has also participated in supporting

the Government’s National Economic Recovery
The Covid-19 pandemic has impacted people program, including by providing financing to
from all walks of life, including BTPN Syariah’s Covid-19-impacted customers based on the
productive underprivileged customers. stipulated criteria while still observing the
prudence principle.
The Bank has responded positively to the Financial
Services Authorities’ directive as laid out in POJK To anticipate any potential risks during the
Number 11/POJK.03/2020 concerning National Covid-19 period, BTPN Syariah has successfully
Economic Stimulus as Countercyclical Policy on strengthened its reserves throughout 2020,
the Impact of Coronavirus Disease Outbreak increasing by almost three times when compared
2019. with 2019.
By understanding how important the customers’ As of 31 December 2020, the Bank’s risk profile
roles is in supporting the economic condition was at Level 2 (Low to Moderate), whereas PT Bank BTPN Syariah Tbk | Annual Report 2020
of their families and local communities, BTPN the Risk-Based Bank Rating as of 31 December
Syariah deemed it was vital for the Bank to 2020 was also at Level 2 (Healthy). The rating
adopt concrete, swift, and precise steps to is a composite of several assessments, including
restore the impacted productive underprivileged Risk Profile, Good Corporate Governance,
customers’ business situations. The Bank has Profitability, and Capital Adequacy.
provided countless convenience programs
to ease its customers’ burdens through the the plan for 2021
provision of relaxation facilities and adjustments
to installment payment periods. In addition, the The ongoing Covid-19 pandemic would make 2021
Bank has endeavored to provide assistance to just as challenging with weakening domestic
its customers to reignite their spirit of optimism economic growth, which would potentially
and build their capabilities to recommence their impact the customers’ businesses.
businesses by finding new business opportunities
that were more dynamic, creative, and efficient.
127
Despite this, the Bank’s businesses, which Risk management would be further strengthened
focuses on financing to empower women of through the simple and secured principle. The
the productive underprivileged families, still has Bank’s processes would become easier and more
quite a good pool of potential customers. efficient while still observing the security aspect.
In addition, BTPN Syariah’s business model The Bank will continue to adopt a risk
rests on maintaining good relationships with management framework that focuses on
customers through routine center meetings. strengthening its sustainable processes of
The ongoing digitalization process will increase identification, measurement, monitoring, and
the effectiveness of #bankirpemberdaya field control, and reinforcing the risk-aware culture
operations. among its employees.
Internal Control Principle
Risk Monitoring & Audit Committees
Board of Director
1st Line of Defense 2nd Line of Defense 3rd Line of Defense
Line Management Control

Risk Management Internal Audit (SK AI)
(PUK)
Quality Assurance (QA) Compliance
management of 10 types of risks

1. credit risk adequacy of policies, procedures, and risk
limit setting
Bank BTPN Syariah focuses on serving the
productive underprivileged customers through The Bank periodically reviews and perfects its
the product Tepat Pembiayaan Syariah. The financing policies, based on the latest business
biggest risk in this business is the customers’ developments and regulations set by the
default to fulfill the obligation to repay. authorities, including by ensuring compliance
to its sharia principle implementation.
Hence, credit risk management starts from
customer acquisition process, from the selection The Bank has also established policies,
of customers, analysis of customers’ ability to procedures, and risk limit setting to manage
pay, to the account maintenance process by its credit risks in its business activities.
establishes good relationship between the These three aspects become a complete
customers and the Bank’s employees. and detailed guidance for its financing
management activities, from financing
proposal, analysis process, approval,
monitoring, documentation, control, to
recovery/restructuring.
128
The Bank has also determined the Authority definition of impairment of earning asset
Limit to Approve Financing in providing
financing to ensure that the financing The Bank uses the incurred loss model to
approval is granted by qualified officers acknowledge the loss of impairment of
according to the prevailing regulations. earning assets for accounting purposes.
Accordingly, a loss is only acknowledged
In addition, the Bank has also determined based on objective evidences of the occurence
the Legal Financing Limit to ensure that the of specific loss event. The main consideration
financing provided does not exceed the limit to evaluate the impairment of the disbursed
stipulated by the regulator. financing is for the payment of the principal
and the margin that are due more than 90
adequacy in the process of identification, days or occurence of difficulties or violation
measurement, monitoring, risk control/ of the requirements stipulated in the initial
mitigation, and risk management agreement. The Bank also conducts an
information system evaluation of the asset impairment on
collective basis.
The Bank has performed the credit risk control
through a series of integrated processes Several things to consider in determining
consisting of Risk Identification, Measurement, the amount of provisions for the loss of
Monitoring and Control/Mitigation. impairment of earning assets are: the
debtor’s ability to improve performance
To identify credit risk, The Bank has determined during the financial difficulties, projected
the customers segments for financing and inflows and expected outflows in the event
conducted an analysis on the customers of bankruptcy, the availability of the financial
application for financing. Besides, the Bank supports, including insurance claims, and the
also conducted a series of reviews on product expected cash flow. The provisions for the
program, pilot programs, and other business impairment of earning assets are evaluated
initiatives that might impact the credit risk on every reporting date.
exposure.
Asset impairment is the condition where
The Bank administers the credit risk there are objective evidences of a loss
measurement by continuously monitoring occurrence as a result of one or more events
the credit risk ratios and reporting them happening after the initial acknowledgement
to the Board of Directors and the Board of of the financing. Such loss event impacts the PT Bank BTPN Syariah Tbk | Annual Report 2020
Commissioners using a risk management estimation of future cash flow of the earning
information system framework. An example of assets or the group of earning assets that can
financing portfolio quality indicators measured be reliably estimated.
is the ratio of non-performing financing
portfolio to the total financing portfolio, approach in calculating the provisions for
including the ratio of adequacy of reserves to impairment of earning assets
the low quality financing portfolio.
The Bank calculates the Provisions for
internal control system Impairment of Earning Assets using the
collective method according to PSAK 55,
Business units, supported by the Quality Financial Instrument: Acknowledgement and
Assurance function in implementing their Measurement. The Provisions for Impairment
financing activities, ensure that all the of Earning Assets acknowledged in the financial
activities are in compliance with the the report only cover the loss that occurs on the
existing policies and procedures. Periodic date of financial reports at a particular
assessments are conducted, based both on financial position based on objective evidence.
assessment work and thematic. Each finding
would then be reported and followed through
129
by the respective units.

disclosure of quantitative credit risk
disclosure of net receivables based on region

(in million rupiah)
31 December 2020 31 December 2019
Net Receivables by Region Net Receivables by Region

Portfolio
No. Category
Kalimantan, Kalimantan,
Bali and Bali and
Sulawesi, Sulawesi,
Java Nusa Sumatra Total Java Nusa Sumatra Total
Maluku, & Maluku, &
Tenggara Tenggara
Papua Papua
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)
1 Receivables on 5,453,984 - - - 5,453,984 5,016,682 - - - 5,016,682

Sovereigns
2 Receivables on 178,213 - - - 178,213 123,319 - - - 123,319

Public Sector
Entities
3 Receivables on - - - - - - - - - -
Multilateral
Development
Banks and
International
Institutions
4 Receivables on 248,059 - - - 248,059 166,867 - - - 166,867

Banks
5 Loans Secured - - - - - - - - - -
by Residential
Property
6 Loans Secured - - - - - - - - - -
by Commercial
Real Estate
7 Employee/ - - - - - - - - - -
Retiree Loans
8 Receivables on 6,094,241 313,392 1,989,013 353,902 8,750,548 6,127,123 283,184 2,002,068 332,630 8,745,005
Micro, Small
Businesses
and Retail
Portfolios
9 Receivables on 8,232 - - - 8,232 28,838 - - - 28,838

Corporations
10 Past Due 1,779 119 347 99 2,344 16,935 1,116 3,539 1,623 23,213
Receivables
11 Other Assets 1,048,514 42,549 334,912 68,856 1,494,831 823,858 33,424 164,542 45,622 1,067,446
Total 13,033,022 356,060 2,324,272 422,857 16,136,211 12,303,622 317,724 2,170,149 379,875 15,171,370
130
disclosure on net receivables based on residual contract maturity
(in million rupiah)
Portfolio Net Receivables by Residual Contract Maturity Net Receivables by Residual Contract Maturity
No. Category
> 1 Year –, > 3 Year –, Non- > 1 Year –, > 3 Year –, Non-
< 1 Year Total < 1 Year Total
3 Year 5 Year Contractual 3 Year 5 Year Contractual
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)
1 Receivables on 4,007,827 688,968 378,718 378,471 5,453,984 3,862,369 429,779 266,132 458,402 5,016,682
Sovereigns
2 Receivables on 178,213 - - - 178,213 123,319 - - - 123,319

Public Sector
Entities
3 Receivables on - - - - - - - - - -
Multilateral
Development
Banks and
International
Institutions
4 Receivables on - - - 248,059 248,059 - - - 166,867 166,867

Banks
5 Loans Secured - - - - - - - - - -
by Residential
Property
6 Loans Secured - - - - - - - - - -
by Commercial
Real Estate
7 Employee/ - - - - - - - - - -
Retiree Loans
8 Receivables on 6,275,156 2,475,392 - - 8,750,548 6,468,122 2,276,883 - - 8,745,005

Micro, Small
Businesses
and Retail
Portfolios
9 Receivables on 2,607 5,625 - - 8,232 23,888 4,950 - - 28,838

Corporations
10 Past Due 2,237 107 - - 2,344 22,633 580 - - 23,213

Receivables
11 Other Assets - - - 1,494,831 1,494,831 - - - 1,067,446 1,067,446
Total 10,466,040 3,170,092 378,718 2,121,361 16,136,211 10,500,331 2,712,192 266,132 1,692,715 15,171,370

131
disclosure of net receivables based on economic sector
Receivables on
Receivables Multilateral Loans
Receivables
on Public Development Receivables Secured by
No. Portfolio Category on
Sector Banks and on Banks Residential
Sovereigns
Entities International Property
Institutions
(1) (2) (3) (4) (5) (6) (7)
31 December 2020
1 Agriculture, Hunting, and Forestry - - - - -
2 Fisheries - - - - -
3 Mining and Excavation - - - - -
4 Manufacturing - - - - -
5 Electricity, Gas, and Water - - - - -
6 Construction - - - - -
7 Wholesale and Retail Trading - - - - -
8 Accommodation and Food & Beverage Services - - - - -
9 Transportation, Warehousing, and Communication - - - - -
10 Financial Intermediaries - - - - -
11 Real Estate, Rental Businesses, and Corporate Services - - - - -
12 Government Administration, Defense, and Compulsory Social Insurance - - - - -
13 Education Services - - - - -
14 Health Services and Social Activities - - - - -
15 Social, Sociocultural, Entertainment, and Other Personal Services - - - - -
16 Personal Household Services - - - - -
17 International Institutions and Other Extra International Institutions - - - - -
18 Undefined Services - - - - -
19 Non-Productive Sector - - - - -
20 Others 5,453,984 178,213 - 248,059 -
Total 5,453,984 178,213 - 248,059 -
31 December 2019
1 Agriculture, Hunting, and Forestry - - - - -
2 Fisheries - - - - -
3 Mining and Excavation - - - - -

4 Manufacturing - - - - -
5 Electricity, Gas, and Water - - - - -
6 Construction - - - - -
7 Wholesale and Retail Trading - - - - -
8 Accommodation and Food & Beverage Services - - - - -
9 Transportation, Warehousing, and Communication - - - - -
10 Financial Intermediaries - - - - -
11 Real Estate, Rental Businesses, and Corporate Services - - - - -
12 Government Administration, Defense, and Compulsory Social Insurance - - - - -
13 Education Services - - - - -
14 Health Services and Social Activities - - - - -
15 Social, Sociocultural, Entertainment, and Other Personal Services - - - - -
16 Personal Household Services - - - - -
17 International Institutions and Other Extra International Institutions - - - - -
18 Undefined Services - - - - -
19 Non-Productive Sector - - - - -
20 Others 5,016,682 123,319 - 166,867 -
Total 5,016,682 123,319 - 166,867 -

132
(in million rupiah)
Loans Secured by Receivables on Micro,

Employee/Retiree Receivables on
Commercial Real Small Businesses and Past Due Receivables Other Assets
Loans Corporations
Estate Retail Portfolios
(8) (9) (10) (11) (12) (13)
- - 614,872 - 136 -
- - 28,080 - 6 -
- - 2,259 - 1 -
- - 233,056 - 47 -
- - - - - -
- - - - - -
- - 7,284,092 - 1,972 -
- - 129,302 - 63 -
- - 10,706 - 6 -
- - 280 8,232 - -
- - 3,956 - 1 -
- - - - - -
- - - - - -
- - 2,300 - 1 -
- - 34,879 - 12 -
- - 405,371 - 99 -
- - - - - -
- - - - - -
- - 64 - - -
- - 1,331 - - 1,494,831
- - 8,750,548 8,232 2,344 1,494,831
- - 639,430 - 981 -
- - 33,624 - 75 -
- - 4,180 - 5 -
- - 331,142 - 869 - PT Bank BTPN Syariah Tbk | Annual Report 2020

- - - - - -
- - - - - -
- - 6,680,304 - 18,779 -
- - 176,678 - 618 -
- - 26,556 - 63 -
- - 802 28,838 - -
- - 6,152 - 14 -
- - - - - -
- - - - - -
- - 3,236 - 16 -
- - 43,018 - 113 -
- - 793,196 - 1,638 -
- - - - - -
- - - - - -
- - 70 - - -
- - 6,617 - 42 1,067,446
- - 8,745,005 28,838 23,213 1,067,446

133
disclosure of receivables and provisions based on region

(in million rupiah)
Geographic Area Geographic Area
Portfolio
No.
Category Kalimantan, Kalimantan,
Bali and Bali and
Sulawesi, Sulawesi,
Java Nusa Sumatra Total Java Nusa Sumatra Total
Maluku, & Maluku, &
Tenggara Tenggara
Papua Papua
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)
1 Gross claims 13,549,952 376,873 2,429,956 446,835 16,803,616 12,421,798 325,306 2,206,776 386,939 15,340,819
2 Impaired claims
- - - - - - - - - -
a. Not yet
matured - - - - - - - - - -
b. Matured 133,926 6,889 33,894 7,376 182,085 87,796 5,218 20,691 8,965 122,670
3 Allowance for
impairment - - - - - - - - - -
losses - Individual
4 Allowance for 650,856 27,703 139,578 31,353 849,490 205,971 12,801 57,318 16,029 292,119
impairment
losses - collective
5 Amounts 676,152 49,767 178,742 79,916 984,577 474,579 31,855 133,746 62,190 702,370
written-off
134
disclosure of receivables and provisions based on economic sector
(in million rupiah)
Peningkatan
yang Mengalami Allowance Allowance
Penurunan Nilai for for Amounts
Gross
No. Portfolio Category impairment impairment written-
claims losses - losses - off
Not yet Individual collective
Matured
matured
(1) (2) (3) (4) (5) (6) (7) (8)
31 December 2020
1 Agriculture, Hunting, and Forestry 658,824 - 10,931 - 54,747 28,432
2 Fisheries 30,419 - 551 - 2,884 4,019
3 Mining and Excavation 2,483 - 60 - 283 272
4 Manufacturing 252,957 - 6,571 - 26,424 36,898
5 Electricity, Gas, and Water - - - - - -
6 Construction - - - - - -
7 Wholesale and Retail Trading 7,833,311 - 142,448 - 689,694 822,788
8 Accommodation and Food & Beverage Services 141,765 - 4,828 - 17,229 29,780
9 Transportation, Warehousing, and Communication 11,867 - 441 - 1,597 2,053
10 Financial Intermediaries 8,606 - - - 94 -
11 Real Estate, Rental Businesses, and Corporate Services 4,426 - 105 - 574 952
12 Government Administration, Defense, and Compulsory Social Insurance - - - - - -
13 Education Services - - - - - -
14 Health Services and Social Activities 2,520 - 45 - 264 278
15 Social, Sociocultural, Entertainment, and Other Personal Services 38,232 - 1,002 - 4,344 3,274
16 Personal Household Services 441,396 - 14,965 - 50,890 55,170
17 International Institutions and Other Extra International Institutions - - - - - -
18 Undefined Services - - - - - 55
19 Non-Productive Sector 64 - - - - 606
20 Others 7,376,746 - 138 - 466 -
Total 16,803,616 - 182,085 - 849,490 984,577
31 December 2019
1 Agriculture, Hunting, and Forestry 651,346 - 5,235 - 16,169 17,188
2 Fisheries 34,367 - 375 - 1,044 3,022
3 Mining and Excavation 4,298 - 19 - 133 130
4 Manufacturing 338,815 - 4,415 - 11,219 25,094 PT Bank BTPN Syariah Tbk | Annual Report 2020
5 Electricity, Gas, and Water - - - - - -
6 Construction - - - - - -
7 Wholesale and Retail Trading 6,827,568 - 99,876 - 228,361 602,442
8 Accommodation and Food & Beverage Services 180,953 - 3,231 - 6,889 22,303
9 Transportation, Warehousing, and Communication 27,106 - 293 - 779 1,326
10 Financial Intermediaries 29,939 - - - 299 -
11 Real Estate, Rental Businesses, and Corporate Services 6,307 - 96 - 236 695
12 Government Administration, Defense, and Compulsory Social Insurance - - - - - -
13 Education Services - - - - - -
14 Health Services and Social Activities 3,317 - 72 - 137 142
15 Social, Sociocultural, Entertainment, and Other Personal Services 43,988 - 690 - 1,546 1,732
16 Personal Household Services 811,624 - 8,166 - 24,957 28,170
17 International Institutions and Other Extra International Institutions - - - - - -
18 Undefined Services - - - - - 56
19 Non-Productive Sector 70 - - - - -
135
20 Others 6,381,122 - 202 - 350 70
Total 15,340,820 - 122,670 - 292,119 702,370

Assistance to productive underprivileged customers during the Covid-19

pandemic has helped to cultivate BDKS principle of exceptional behaviors.
136
disclosure of detailed movement of provisions for impairment of earning assets
(in million rupiah)
Date of Report Date of Report

No. Portfolio Category
Individual Collective Individual Collective
impairment impairment impairment impairment
(1) (2) (3) (4) (5) (6)
1 Beginning balance - 292,119 - 215,949
2 Provision (recovery) for the - 850,184 - 309,402

period
2.a Provision for the period - 850,184 - 309,402
2.b Recovery for the period - - - -
3 Write-offs for the period - (296,772) - (236,908)
4 Other provision (recovery) - 3,959 - 3,676

for the period
Ending balance - 849,490 - 292,119
disclosure of credit risk using standard approach

The Bank calculates Risk Weighted Average (RWA) Credit Risk using Standard Approach,
referring to SEOJK Number 34/SEOJK.03/2015 concerning the Calculation of Risk Weighted
Average (RWA) Credit Risk using Standard Approach for Sharia Commercial Bank, with its
amendments.
The Risk Weighted Average Credit Risk is computed with the following formula:
NET RECEIVABLES x RISK WEIGHT
Where the Net Receivables are: PT Bank BTPN Syariah Tbk | Annual Report 2020
(Booked Asset Value + Accrued Margin Income – Provisions for Impairment of Earning Assets)
137
disclosure of net receivables based on portfolio and ranking scale
31 December 2020
Net Claims
Rating
Long-Term Rating
Agencies
Standard and
AAA AA+–AA- A+–A- BBB+ – BBB- BB+ – BB-
Poor's
Fitch Rating AAA AA+–AA- A+–A- BBB+ – BBB- BB+ – BB-
Moody's Aaa Aa1 – Aa3 A1 – A3 Baa1 – Baa3 Ba1 – Ba3
PT. Fitch
AA+(idn) – A+(idn) – BBB+(idn) – BB+(idn) –
Ratings AAA (idn)
AA-(idn) A-(idn) BBB-(idn) BB-(idn)
Indonesia
PT.
idBBB+ –
Pemeringkat idAAA idAA+ – idAA- idA+ – idA- idBB+ – idBB-
idBBB-
Efek Indonesia
(1) (2) (3) (4) (5) (6) (7) (8)
Receivables on - - - - - -
1
Sovereigns
Receivables on - - - 178,213 - -
2 Public Sector
Entities
Multilateral
Development
3
Banks and
International
Institutions
Receivables on - 169,054 - - - -
4
Banks
Loans Secured - - - - - -
5 by Residential
Property
Loans Secured by - - - - - -
6 Commercial Real
Estate
Employee/Retiree - - - - - -
7
Loans
Micro, Small
8
Businesses and
Retail Portfolios
9
Corporations
Past Due - - - - - -
10
Receivables
11 Other Assets - - - - - -
Total 169,054 - 178,213 - -

138
(in million rupiah)
Net Claims
Long-Term Rating
BB+ – B- Less than B- A-1 A-2 A-3 Less than A-3
BB+ – B- Less than B- F1+ – F1 F2 F3 Less than F3

Without Total
Ba1 – Ba3 Less than B3 P-1 P-2 P-3 Less than P-3 Rating
B+(idn) – Less than F1+(idn) – Less than

F2(idn) F3(idn)
B-(idn) B-(idn) F1(idn) F3(idn)
Less than
idB+ – idB- Less than idB- idA1 idA2 idA4
idA4
(9) (10) (11) (12) (13) (14) (15) (16)
- - - - - - 5,453,984 5,453,984
- - - - - - - 178,213
- - - - - - - -
- - 5 - - 79,000 248,059
- - - - - - - -
- - - - - - - -
- - - - - - - -
- - - - - - 8,750,548 8,750,548
- - - - - - 8,232 8,232
- - - - - - 2,344 2,344
- - - - - - 1,494,831 1,494,831
- - 5 - - - 15,788,939 16,136,211
139
31 December 2019
Net Claims
Rating
Long-Term Rating
Agencies
Standard and
AAA AA+–AA- A+–A- BBB+ – BBB- BB+ – BB-
Poor's
Fitch Rating AAA AA+–AA- A+–A- BBB+ – BBB- BB+ – BB-
Moody's Aaa Aa1 – Aa3 A1 – A3 Baa1 – Baa3 Ba1 – Ba3
PT. Fitch
AA+(idn) – A+(idn) – BBB+(idn) – BB+(idn) –
Ratings AAA (idn)
AA-(idn) A-(idn) BBB-(idn) BB-(idn)
Indonesia
PT.
idBBB+ –
Pemeringkat idAAA idAA+ – idAA- idA+ – idA- idBB+ – idBB-
idBBB-
Efek Indonesia
(1) (2) (3) (4) (5) (6) (7) (8)
Receivables on
1 - - - - - -
Sovereigns
Receivables on
2 Public Sector - - - 123,319 - -
Entities
Receivables on
Multilateral
Development
3 - - - - - -
Banks and
International
Institutions
Receivables on
4 - 87,762 - - - -
Banks
Loans Secured
5 by Residential - - - - - -
Property
Loans Secured by
6 Commercial Real - - - - - -
Estate
Employee/Retiree
7 - - - - - -
Loans
Receivables on
Micro, Small
8 - - - - - -
Businesses and
Retail Portfolios
Receivables on
9 - - - - - -
Corporations
Past Due
10 - - - - - -
Receivables
11 Other Assets - - - - - -
Total 87,762 - 123,319 - -
disclosure of counterparty credit risk
Credit Risk due to the failure of the counterparty of the Bank is the risk of the default of the
counterparty engaged in a contract with the Bank that causes potential loss for the Bank to replace
the contract. Counterparty credit risk usually arises from foreign exchange swap, repurchase/
reverse repurchase.
140
(in million rupiah)
Net Claims
Long-Term Rating
BB+ – B- Less than B- A-1 A-2 A-3 Less than A-3
BB+ – B- Less than B- F1+ – F1 F2 F3 Less than F3

Without
Total
Ba1 – Ba3 Less than B3 P-1 P-2 P-3 Less than P-3 Rating
B+(idn) – Less than F1+(idn) – Less than

F2(idn) F3(idn)
B-(idn) B-(idn) F1(idn) F3(idn)
Less than
idB+ – idB- Less than idB- idA1 idA2 idA4
idA4
(9) (10) (11) (12) (13) (14) (15) (16)
- - - - - - 5,016,682 5,016,682
- - - - - - - 123,319
- - - - - - - -
- - 105 - - - 79,000 166,867
- - - - - - - -
- - - - - - - -
- - - - - - - -
- - - - - - 8,745,005 8,745,005
- - - - - - 28,838 28,838 PT Bank BTPN Syariah Tbk | Annual Report 2020
- - - - - - 23,213 23,213
- - - - - - 1,067,446 1,067,446
- - 105 - - - 14,960,184 15,171,370
The Bank applies credit analysis with scoring system in selecting the counterparty, to ensure that
the counterparty has the capacity to pay. The scoring result is reviewed periodically using the latest
data to ensure the validity of the score.
141
sharia over the counter derivative transaction
31 December 2020
Notional Amount
Underlying Sharia Sharia Net Claims
No. Net Claims
Variable > 1 Year Derivatives Derivatives before CRM
< 1 Year s.d. 5 > 5 Year post CRM
Assets Liabilities CRM
Year
Shariah
Compliant
1 - - - - - - - -
Profit Rate
Swap
Shariah
Compliant
2 Foreign - - - - - - - -
Currency
Swap
3 Others - - - - - - - -
Total - - - - - - - -
repo transaction
(in million rupiah)
Portfolio SSB SSB

No. Repo Repo Net Repo Repo Net
Category RWA RWA
Fair Liabilities Claims Fair Liabilities Claims
Value Value
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10)
Claims on
1 - - - - - - - -
Sovereigns
Claims on Public
2 - - - - - - - -
Sector Entities
Claims on
Multilateral
Development
3 - - - - - - - -
Banks and
International
Institutions
4 Claims on Banks - - - - - - - -
Claims on Micro,
Small Businesses
5 - - - - - - - -
and Retail
Portfolios
Claims on
6 - - - - - - - -
Corporations
Total - - - - - - - -
142
(in million rupiah)
31 December 2019
Notional Amount
Sharia Sharia
Net Claims Net Claims
> 1 Year Derivatives Derivatives CRM
< 1 Year > 5 Year before CRM post CRM
s.d. 5 Year Assets Liabilities
- - - - - - - -
- - - - - - - -
- - - - - - - -
- - - - - - - -
reverse repo transaction

(in million rupiah)
Portfolio SSB SSB

No. Repo Repo Net Repo Repo Net
Category RWA RWA
Fair Liabilities Claims Fair Liabilities Claims
Value Value
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10)
Claims on
1 - - - - - - - -
Sovereigns
Claims on Public
2 - - - - - - - -
Sector Entities
Claims on
Multilateral
Development
3 - - - - - - - - PT Bank BTPN Syariah Tbk | Annual Report 2020
Banks and
International
Institutions
4 Claims on Banks - - - - - - - -
Claims on Micro,
Small Businesses
5 - - - - - - - -
and Retail
Portfolios
Claims on
6 - - - - - - - -
Corporations
Total - - - - - - - -
143
disclosure of net receivables based on risk weight after calculating the impact of credit risk mitigation
31 December 2020
Capital
No. Portfolio Category Net Claims post Credit Risk Mitigation RWA
Charge
0% 20% 35% 40% 45% 50% 75% 100% 150% Others
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) (14)
A Balance Sheet Exposures
1 Receivables on Sovereigns 5,453,984 - - - - - - - - - -
2 Receivables on Public - - - - - 178,213 - - - - 89,107 7,129

Sector Entities
3 Receivables on - - - - - - - - - - - -
Multilateral Development
Banks and International
Institutions
4 Receivables on Banks - 248,059 - - - - - - - - 49,612 3,969
5 Loans Secured by - - - - - - - - - - - -
Residential Property
6 Loans Secured by - - - - - - - - - - - -
Commercial Real Estate
7 Employee/Retiree Loans - - - - - - - - - - - -
8 Receivables on Micro, - 2,119,283 - - - - 6,631,265 - - 5,397,305 431,784

Small Businesses and
Retail Portfolios
9 Receivables on - - - - - 8,232 - - - - - -
Corporations
10 Past Due Receivables - - - - - - - 2,344 - - 2,344 188
11 Other Assets 1,109,974 - - - - - - 384,857 - - 384,857 30,789
Total Balance Sheet 6,563,958 2,367,342 - - - 186,445 6,631,265 387,201 - - 5,923,225 473,858
Exposures
B Off-Balance Sheet Exposures

1 Receivables on - - - - - - - - - - - -
Sovereigns
2 Receivables on Public - - - - - - - - - - - -
Sector Entities
3 Receivables on - - - - - - - - - - - -
Multilateral
Development Banks
and International
Institutions
4 Receivables on Banks - - - - - - - - - - - -
5 Loans Secured by - - - - - - - - - - - -
Residential Property
6 Loans Secured by - - - - - - - - - - - -
Commercial Real Estate
7 Employee/Retiree Loans - - - - - - - - - - - -
8 Receivables on Micro, - - - - - - - - - - - -

Retail Portfolios
9 Receivables on - - - - - - - - - - - -
Corporations
10 Past Due Receivables - - - - - - - - - - - -
Total Off-Balance Sheet Exposures
C Eksposur Akibat Kegagalan Pihak Lawan (Counterparty Credit Risk)
1 Receivables on - - - - - - - - - - - -
Sovereigns
2 Receivables on Public - - - - - - - - - - - -
Sector Entities
3 Receivables on - - - - - - - - - - - -
Multilateral
Development Banks
and International
Institutions
4 Receivables on Banks - - - - - - - - - - - -
5 Receivables on Micro, - - - - - - - - - - - -
Retail Portfolios
6 Receivables on - - - - - - - - - - - -
Corporations
Total Counterparty Credit Risk Exposures
144
(in million rupiah)
31 December 2019
Capital
Net Claims post Credit Risk Mitigation RWA
Charge
0% 20% 35% 40% 45% 50% 75% 100% 150% Others
(3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) (14)
5,016,682 - - - - - - - - - - -
- - - - - 123,319 - - - - 61,660 4,933
- - - - - - - - - - - -
- 166,867 - - - - - - - - 33,373 2,670
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - 8,745,005 - - - 6,558,754 524,700
- - - - - 28,838 - - - - - -
- - - - - - - 23,213 - - 23,213 1,857
711,333 - - - - - - 356,113 - - 356,113 28,489
5,728,015 166,867 - - - 152,157 8,745,005 379,326 - - 7,033,113 562,649
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
145
disclosure of net receivables and credit risk mitigation technique
31 December 2020
Claims Claims Guaranteed by

No. Portfolio Category Claims not
Guaranteed Guaranteed Credit
Collateral Others Guaranteed
by Letter Insurance
(8)=(3)-
(1) (2) (3) (4) (5) (6) (7)
[(4)+(5)+(6)+(7)]
A Balance Sheet Exposures
1 Receivables on Sovereigns 5,453,984 - - - - 5,453,984
2 Receivables on Public Sector Entities 178,213 - - - - 178,213
Receivables on Multilateral Development - - - - - -

3
Banks and International Institutions
4 Receivables on Banks 248,059 - - - - 248,059
5 Loans Secured by Residential Property - - - - - -
Loans Secured by Commercial Real - - - - - -

6
Estate
7 Employee/Retiree Loans - - - - - -
Receivables on Micro, Small Businesses 8,750,548 2,119,283 - - - 6,631,265

8
and Retail Portfolios
9 Receivables on Corporations 8,232 8,232 - - - -
10 Past Due Receivables 2,344 - - - - 2,344
11 Other Assets 1,494,831 - - - - 1,494,831
Total Balance Sheet Exposures 16,136,211 2,127,515 - - - 14,008,696
B Off-Balance Sheet Exposures
1 Receivables on Sovereigns - - - - - -
2 Receivables on Public Sector Entities - - - - - -

3
4 Receivables on Banks - - - - - -
5 Loans Secured by Residential Property - - - - - -
Loans Secured by Commercial Real - - - - - -

6
Estate
Receivables on Micro, Small Businesses - - - - - -

8
9 Receivables on Corporations - - - - - -
10 Past Due Receivables - - - - - -
Total Off-Balance Sheet Exposures - - - - - -
C Eksposur Akibat Kegagalan Pihak Lawan (Counterparty Credit Risk)
1 Receivables on Sovereigns - - - - - -
2 Receivables on Public Sector Entities - - - - - -

3
Receivables on Micro, Small Businesses - - - - - -

5
Total Eksposur Counterparty Credit Risk - - - - - -
Total (A+B+C) 16,136,211 2,127,515 - - - 14,008,696

146
(in million rupiah)
31 December 2019
Claims Guaranteed by
Claims Guaranteed Claims not
by Collateral Guaranteed Letter Credit Insurance Others Guaranteed
(14)=(9)-
(9) (10) (11) (12) (13)
[(10)+(11)+(12)+(13)]
5,016,682 - - - - 5,016,682
123,319 - - - - 123,319
- - - - - -
166,867 - - - - 166,867
- - - - - -
- - - - - -
- - - - - -
8,745,005 - - - - 8,745,005
28,838 28,838 - - - -
23,213 - - - - 23,213
1,067,446 - - - - 1,067,446
15,171,370 28,838 - - - 15,142,532
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - - PT Bank BTPN Syariah Tbk | Annual Report 2020

- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
15,171,370 28,838 - - - 15,142,532

147
calculation of risk weighted average (RWA) credit risk
disclosure of the calculation of risk weighted average (RWA) credit risk using standard approach
(in million rupiah)

No. Portfolio Category Pre-CRM Post-CRM Pre-CRM Post-CRM
RWA RWA RWA RWA
(1) (2) (3) (4) (5) (6) (7) (8)
1 Receivables on Sovereigns 5,453,984 - - 5,016,682 - -
Receivables on Public Sector 178,213 89,107 89,107 123,319 61,660 61,660

2
Entities
Receivables on Multilateral - - - - - -
3 Development Banks and
International Institutions
4 Receivables on Banks 248,059 49,612 49,612 166,867 33,373 33,373
Loans Secured by Residential - - - - - -

5
Property
Loans Secured by Commercial - - - - - -
6
Real Estate
Receivables on Micro, Small 8,750,548 6,562,911 5,397,305 8,745,005 6,558,754 6,558,754

8
Businesses and Retail Portfolios
9 Receivables on Corporations 8,232 4,116 - 28,838 14,419 -
10 Past Due Receivables 2,344 2,344 2,344 23,213 23,213 23,213
11 Other Assets 1,494,831 - 384,857 1,067,446 - 356,113
Total 16,136,211 6,708,090 5,923,225 15,171,370 6,691,419 7,033,113
off balance sheet exposures

(in million rupiah)

RWA RWA RWA RWA
(1) (2) (3) (4) (5) (6) (7) (8)
1 Receivables on Sovereigns - - - - -
Receivables on Public Sector - - - - - -
2
Entities
Receivables on Multilateral - - - - - -
3 Development Banks and
International Institutions
Loans Secured by Residential - - - - - -

5
Property
Loans Secured by Commercial - - - - - -
6
Real Estate
Receivables on Micro, Small - - - - - -

8
Businesses and Retail Portfolios
10 Gross claims Yang Matured - - - - - -
Total - - - - - -
148
counterparty credit risk exposures
(in million rupiah)

RWA RWA RWA RWA
(1) (2) (3) (4) (5) (6) (7) (8)
1
Sovereigns
2 Public Sector
Entities
Multilateral
3 Development Banks
and International
Institutions
4
Banks
Micro, Small
5
Businesses and
Retail Portfolios
6
Corporations
Total - - - - - -
settlement risk exposures

(in million rupiah)
No. Portfolio Category Capital Delivery Capital

Post-CRM Post-CRM
Exposure Deduction Versus Deduction
RWA RWA
Factor Payment Factor
(1) (2) (3) (4) (5) (6) (7) (8)
1 Delivery versus - - - - - -
payment
a. 8% capital charge - - - - - -
(5-15 days)
b. 50% capital - - - - - -
charge (16-30
days)
c. 75% capital charge - - - - - -
(31-45 days)
d. 100% capital - - - - - -
charge (more than
45 days)
2 Non-delivery - - - - - -
versus payment
Total - - - - - -
149
securitisation exposures
(in million rupiah)
No. Portfolio Category Capital Capital

Post-CRM Post-CRM
Deduction Deduction
RWA RWA
Factor Factor
(1) (2) (3) (4) (5) (6)
1 Eligible credit facility - - - -
2 Non-eligible credit facility - - - -
3 Eligible liquidity facility - - - -
4 Non-eligible liquidity facility - - - -
5 Eligible Asset-Backed Securities purchases - - - -
6 Non-eligible Asset-Backed Securities purchases - - - -
7 Other securitization exposure which not included in

Bank Indonesia regulation regarding prudent principles
in undergoing assets securitization activities in banking
industries
Total - - - -
credit risk exposure
No. 31 December 2020 31 December 2019

1 Total Credit Risk RWA 5,923,225 7,033,112
2 Total Capital Deduction Factor - -
2. market risk The risk-limit setting and risk tolerance are well
documented in the Market and Liquidity Risk
The Bank has adequate policies and Management Policy and the SOP on Market
procedures on the main principles of market Risk Management. Regular reviews of the policy
risk management framework. In line with the is conducted to ensure its relevance to the
the Bank’s current activities, the application Bank’s business activities and its adherence to
of market risk management only covers the the regulations and the sharia principles.
measurement and monitoring to the changes
in benchmark rate of the banking book adequacy in the process of identification,

portfolio against the current Bank’s activities. measurement, monitoring, and control of risk
The benchmark rate risk banking book and risk management information system
management is part of the overall Assets
and Liabilities Management that has been The Bank have always identified, measured,
adapted to the Bank’s business condition. managed, and monitored the market risks
arising from the Bank’s operational activities,
The Bank’s policies and procedures have including the risk potential under the normal
clearly determined the segregation of duties, and crisis situations. Identification of the
responsibilities and authorities between benchmark rate risk starts from the analysis
the Treasury and the Financial Institution on the sources of risk potentials inherent in the
Unit, which is responsible for collecting and overall rate sensitive instruments of the Bank,
providing information on transactions and including assets, liabilities and off balance
business volumes, and the Risk Management sheet positions of the Bank that could create
Unit, which is responsible for identifying, loss to the Bank from the earning side and the
managing, and monitoring the market risk economic values. The banking book exposure
potentials. from the Bank’s Assets and Liabilities is
measured using the sensitivity analysis based
on repricing gap profile.
150
To calculate the benchmark risk banking book, 3. operational risk
the Bank currently uses the Repricing Gap
method seen from two perspectives, namely: The Bank has put in place a set of policies,
procedures, and limits for undertaking its
i. Revenue Perspective: Calculation of business activities to manage its operational
Projected Net Income risks. The Operational Risk Management
ii. Economic Value Perspective: Calculation of Policies include the framework, internal control
Economic Value of Equity (EVE) mechanism, key processes, and the development
of risk-aware culture. As for fraud management,
The Bank has also performed a revaluation the Bank has the Policy on Anti-Fraud Strategy
process using Mark-to-Market method as that contains among others the duties and
part of its market risk monitoring against responsibilities of employees in the context
the values of the Bank’s securities. of fraud incidents, prevention, detection, and
handling of the incidents, including the efforts
Monitoring to the Net Income Simulation to build a fraud-aware culture.
and EVE and the values of securities with
the Mark-to-Market process is conducted BTPN Syariah has set a series of procedures
monthly and reported to the ALCO meetings to implement the policies, including the
and the related committees. Assurance Procedures to Manage Operational
Risk, Business Impact Analysis and Business
internal control system Continuity Plan, Incident Management Plan,
and Anti-Fraud Strategy. The Bank reviews and
The Bank has adequate internal system, refines the policies and procedures periodically
including the measurement of the resilience according to the latest business developments
to loss under stressful market condition. The and regulations, including to ensure its
stress-test scenario made in relation to the adherence to the Sharia principles, to support
return rate fluctuation in the market allows the operational risk management process.
the Bank to assess its impacts to the Bank
revenue. Should there be some inconformity adequacy in the risk identification,
or excess of tolerance or limit as set by the measurement, monitoring, and control
Bank/Regulator or the prevailing Policies processes and risk management information
and Procedures, there will be an escalation system
process from the the Market and Liquidity
Risk to the Head of Risk Management, The Bank reviews all policies, procedures,
Treasury and Financial Institution (FI) and and other activities to identify all potential
the Director or Committee in charge to such operational risks. The result of the review PT Bank BTPN Syariah Tbk | Annual Report 2020
excess. Treasury & FI and other business units would be submitted in the form of
must normalize the market risk exposure recommendations to the respective working
according to the improvement plan within a units for accurate and adequate mitigation
specified time frame. Market and Liquidity follow-ups.
Risk will monitor the implementation of
the improvement plan and notify the Each woking unit also evaluates its activities
related Committee. Such control system and measures the risk of each activity based
is stipulated in the prevailing policies and on the Process Risk Control Framework and
procedures. the Risk Grading Matrix.
151
The results of the measurement are The results of the assessment and the
reviewed periodically to ensure that the risk identified issues are then reported
level of all processes has been measured. periodically to the Board of Directors
On a regular basis, each working unit and the Board of Commissioners in the
performs a self-assessment to the work Risk Management Committee and Risk
processes considered to carry significant risk Monitoring Committee meetings. The
potentials. The Quality Assurance function direction and recommendations of the Board
would then validate the results to ensure of Commissioners and the Board of Directors
that the assessment is according to the set would be communicated to relevant units
framework. for follow up. The implementation of the
recommendation is monitored and reported
The Bank always monitors and registers back to the Board of Commissioners and the
every risk incident in the Operational Risk Board of Directors.
Management System (ORMS) in every
working unit. The Risk Management Unit internal control system
manages all the information in the ORMS,
analyzes it, and conducts follow ups when The Internal Control System is implemented
necessary. within the framework of three-line defense.
On the first layer, the unit is supported by
The Bank has a mechanism that allows the Quality Assurance unit to ensure that
early detection of fraud called the JAGA all activities adhere to the policies and
system. Through JAGA, every employee procedures. On the second layer, the Risk
can report potential fraud incident Management Unit maintains the methodology
anonymously. The Fraud Management Unit to identify, measure, monitor, and control the
will follow up every report and administer risks; while the Compliance Unit is responsible
the investigation process according to the for ensuring that all Bank’s activities are in
prevailing regulations. The fraud cases compliance with the regulator’s stipulations
are reported to the Management and the and the sharia principles. On the third layer,
Regulator periodically. In addition, the Bank the Internal Audit is responsible for ensuring
monitors the operational risk management that all residual risks are well managed
by conducting coordination meetings/ according to the Bank’s risk appetite and risk
communication forums regularly, involving tolerance.
all relevant units.
disclosure of quantitative operational risk
No. Approach Gross Income Gross Income

Capital Capital
(Average in RWA (Average in RWA
Charge Charge
Last 3 Years) Last 3 Years)
(1) (2) (3) (4) (5) (6) (7) (8)
1 Basic Indicator 3,197,589 479,638 5,995,479 2,526,638 378,996 4,737,446

Approach
Total 3,197,589 479,638 5,995,479 2,526,638 378,996 4,737,446
152
4. liquidity risk adequacy in the risk identification,
measurement, monitoring, and control
The policy of the Bank in managing liquidity processes and risk management information
risk is by developing the policy of liquidity risk system
management that is aligned with the Bank’s
mission, business strategy, capital adequacy, The Bank has performed a routine process
human capital, and risk appetite. of identification, measurement, monitoring,
and control of liquidity risks effectively;
In implementing the policy and procedures referring to the prevailing liquidity risk
and setting the limit of liquidity risk, the Bank policies and procedures that elaborate the
has clearly determined the segregation of details of the measurement and monitoring
duties, responsibilities, and authorities among process, methodology, assumptions, and risk
the units responsible to manage the liquidity control processes.
risk, that is, the units whose activities are
directly exposed to liquidity risks. The Risk The Bank measures and monitors the
Management Unit independently provides liquidity risk indicators using a series of ratios,
input and objective analysis in the process of including the FDR, funding concentration,
identification, measurement, monitoring, and and liquid assets adequacy ratios to assess
control of liquidity risks. the bank’s liquidity resilience.
The Bank policies and procedures have The Bank also manages the funding
clearly determined the segregation of duties, strategy during the normal circumstances
responsibilities, and authorities between and crisis situation. The Bank’s funding in a
the Treasury and Financial Institution Unit, normal circumstance comes from its capital
which is responsible to collect and provide and from third-party funds, which are well
information on transaction and business managed to ensure sound liquidity ratio
volume, and the Risk Management Unit, and maximum profitability. Whereas under
which is responsible to independently provides a crisis situation, the Bank implements a
input and objective analysis in the process of borrowing strategy or facility utilization
identification, measurement, monitoring, and of a counterparty bank, following the
control of liquidity risks. Contingency Funding Plan SOP.
The Bank’s policies and procedures also govern The monitoring of the liquidity risk position’s
the management liquidity risks during a crisis vulnerability are also performed daily by
situation, starting from the Contingency means of early warning indicators, reported
Funding Plan (CFP) and its implementation to the ALCO Committee. PT Bank BTPN Syariah Tbk | Annual Report 2020
until the situation back to normal (business as
usual/BAU). The bank has a system that provides data
for reporting purposes, both for internal
Periodically, the policies and procedures are reporting and regulatory reporting, including
reviewed to ensure their relevance to the the individual reporting (maturity profile)
Bank’s business activities and compliance and consolidation (LCR, NSFR, and risk
to the prevailing regulations and sharia profile) to the parent company. The report
principles. is submitted monthly in the ALCO meetings
and related committees.
153
disclosure of rupiah and foreign currency maturity profile
a) disclosure of rupiah maturity profile
31 December 2020
Maturity*)
No. Portfolio Category Balance
> 1 Month >3 >6
>12
≤ 1 Month –, 3 Month –, Month –,
Month
Month 6 Month 12 Month
(1) (2) (3) (4) (5) (6) (7) (8)
I BALANCE SHEET
A. Assets 16,985,703
1. Cash 1,109,974 1,109,974 - - - -
2. Bank Indonesia Placement 3,025,744 968,193 176,883 959,240 921,428 -
3. Interbank Placement 27,721 27,721
4. Marketable Securities - Owned 2,826,792 779,437 505,783 276,363 - 1,265,209
5. Reverse Repo - - - - - -
6. Murabahah Receivables- Gross 9,601,945 188,703 430,847 1,100,804 5,269,273 2,612,318
7. Salam Receivables - - - - - -
8. Istishna Receivables - - - - - -
9. Funds of Qardh 355 236 56 - 26 37
10. Mudharabah Financing - - - - - -
11. Musyarakah Financing 8,315 - - - 2,634 5,681
12. Ijarah - - - - - -
13. Other Assets 384,857 384,857 - - - -
B. Liabilities 9,780,482
1. Third Party Funds
a. Wadiah Current Accounts 50,954 50,954 - - - -
b. Mudharabah Time Deposits 7,756,083 4,902,136 2,357,681 427,765 68,481 20
c. Wadiah Savings Accounts 1,806,162 1,806,162 - - - -

d. Mudharabah Savings Accounts 167,283 167,283 - - - -
e. Others - - - - - -
2. Liability to Bank Indonesia - - - - - -
3. Liability to Other Bank - - - - - -
4. Marketable Securities - Issued - - - - - -
5. Financing Received - - - - - -
6. Other Liabilities - - - - - -
C. Off Balance Sheets
1 Commitments
2. Contingencies
D Difference (A-B) 7,205,221

154
(in million rupiah)
31 December 2019
Maturity*)
Balance
> 1 Month –, 3 > 3 Month –, 6 > 6 Month –, 12
≤ 1 Month >12 Month
Month Month Month
(3) (4) (5) (6) (7) (8)
15,463,489
711,333 711,333 - - - -
3,182,412 1,522,412 485,000 370,000 805,000 -
37,867 37,867
2,086,588 791,961 483,017 - 60,343 751,267
- - - - - -
9,059,167 116,593 453,083 1,217,908 4,954,192 2,317,391
- - - - - -
- - - - - -
880 - - 2 782 96
- - - - - -
29,129 - - 2,567 21,562 5,000
- - - - - -
356,113 356,113 - - - -
9,446,550
25,248 25,248 - - - -
7,445,786 5,298,489 1,847,295 256,445 43,547 10
1,870,638 1,870,638 - - - -
104,878 104,878 - - - - PT Bank BTPN Syariah Tbk | Annual Report 2020

- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
6,016,939
155
b) disclosure of foreign currency maturity profile
31 December 2020
Maturity*)
No. Portfolio Category Balance >1 >3 >6
≤1 Month Month Month >12
Month s.d. 3 s.d. 6 s.d. 12 Month
Month Month Month
(1) (2) (3) (4) (5) (6) (7) (8)
I BALANCE SHEET
A. Assets
1. Cash - - - - - -
2. Bank Indonesia Placement - - - - - -
3. Interbank Placement - - - - - -
4. Marketable Securities - Owned - - - - - -

5. Murabahah Receivables- Gross - - - - - -
6. Murabahah Receivables- Gross - - - - - -
7. Salam Receivables - - - - - -
8. Istishna Receivables - - - - - -
9. Funds of Qardh - - - - - -
10. Mudharabah Financing - - - - - -
11. Musyarakah Financing - - - - - -
12. Ijarah - - - - - -
13. Other Assets - - - - - -
B. Liabilities
1. Third Party Funds - - - - - -
a. Wadiah Current Accounts - - - - - -
b. Mudharabah Time Deposits - - - - - -
c. Wadiah Savings Accounts - - - - - -
d. Mudharabah Savings Accounts - - - - - -

e. Others - - - - - -
2. Liability to Bank Indonesia - - - - - -
3. Liability to Other Bank - - - - - -
4. Marketable Securities - Issued - - - - - -
5. Financing Received - - - - - -
6. Other Liabilities - - - - - -
C. Off Balance Sheets
1 Commitments - - - - - -
2. Contingencies - - - - - -
D Difference (A-B)
156
(in million rupiah)
31 December 2019
Maturity*)
Balance
> 1 Month s.d. 3 > 3 Month s.d. 6 > 6 Month s.d. 12
≤ 1 Month >12 Month
Month Month Month
(3) (4) (5) (6) (7) (8)
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - - PT Bank BTPN Syariah Tbk | Annual Report 2020

- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
157
internal control system due dates of the agreements and updating

them accordingly, and ensuring the adequate
The Bank has adequate internal control agreement documentation.
system which ensures that transactions and
processes exposed to liquidity risks are well Besides, the Bank has had adequate
executed and refer to the prevailing policies policies and procedures concerning legal risk
and procedures. management, including document reviews
according to the regulations.
Should there be any incompatibility or excess adequacy in the process of identification,
of liquidity risks, there will be an escalation measurement, monitoring and control of
process from the Market and Liquidity Risk to risk and risk management information
the Head of Risk Management, Treasury and system
FI, and the related Director or Committee.
Treasury & Financial Institution and other Thus far, the legal risk management process
business units must normalize the liquidity has been well implemented; the legal risk
risk exposure according to the improvement identification, measurement, monitoring,
plan and within the specified timeframe. and control processes have been able to
Market and Liquidity Risk will monitor the prevent/minimize the potential legal risks.
implementation of the improvement plan and The processes are apparent and applied in the
notify the relevant Committee. form of provision of opinions when settling
legal cases or reviewing legal documents.
The Bank also has a Contingency Funding
Plan that governs the liquidity crisis situation The Corporate Secretary and the General
identification process based on Early Warning Counsel’s Legal Unit perform the legal risk
Indicators by monitoring the internal and identification, measurement, monitoring,
external indicators. The Plan also administers and control processes. Information on legal
the processes and steps in handling the cases are reported periodically in the Risk
bank’s liquidity crisis. An Internal Audit to the Management Committee.
liquidity risk is done periodically.
internal control system
5. legal risk
The Bank observes the control of legal risks
In 2020, the Bank took several actions to through the Risk Management Committee
manage its legal risks, including ensuring that and the Internal Audit Unit to ensure that the
the clauses in each agreement were adequate residual risks had been well managed.
to secure the Bank’s position, monitoring the

158
6. strategic risk i. From the Governance perspective
The Bank has prepared a corporate plan and • S u p e r v i s i o n by t h e B o a rd of

an annual work plan in line with its mission Commissioners, the Board of Directors,
and strategy. The Board of Commissioners and the Sharia Supervisory Board has
and the Board of Directors have approved the been performed well through a structured
plan, taking into consideration their impacts mechanism of regular meetings and
to the capital and would review the plan per direct field visits.
semester.
• The Bank has established a Portal
The Bank has also developed a Management containing the external and internal
Information System that facilitated regulations to facilitate employees in
performance measurement and periodic obtaining reliable references as guidance
monitoring of the units’ key strategic in performing their duties.
initiatives’ implementation to achieve work
plan objectives within an agreed timeframe. • Monitoring an effective time frame of
regulations has been well administered.
7. compliance risk It has enabled up-to-date internal
regulations at all time, always adjusting
As a public company, the Bank highly to the prevailing external regulations.
prioritizes compliance to the prevailing
regulations. The Bank always identifies the • Through a working process that applied
regulations concerning public companies and the concept of relationship with the
develop internal regulations in accordance to business units, internalization of
the regulations; improves its communication external regulations has been done more
with the regulators of both banking and public effectively and with superior quality.
companies; and strengthens the compliance
culture as it becomes the culture embedded • The commitment to the Regulators
in all aspects of the organization. in addressing recommendations for
improvements has been well completed
In 2020, in accordance with the its plan and and even sooner than the initially agreed
strategy, the Bank conducted the following timeline.
activities to reinforce the Compliance Culture:

159
• The compliance risk management process • The assessment was also administered on
has been well performed to ensure that the AML/CFT program implementation
the composite values of the Bank’s to identify customers and the Bank’s
Compliance Risk Profile was at a strong treatment based on customer classification.
level, indicating that the compliance The objective was to avoid money laundering
culture had been well adopted within and terrorism financing practices within the
the Bank. Bank.
ii. From the Awareness perspective • The assessment was performed on the
field directly to enable employees to
• The mandatory training has been obtain feedback and guidance for process
conducted effectively. All employees improvement.
have understood the training materials
to thoroughly implement them in their The main achievements based on the
daily duties and activities. activities conducted in 2020 include:
• Several information to improve the i. Compliance culture has been well

compliance culture has been presented implemented in BTPN Syariah as evidenced
in an attractive and digestible manner by all prudential ratios that has been
through various media. maintained well. No significant penalty
has been imposed by the regulator and
• A help desk platform and mechanism has all compliance risk profile parameters
been established to help resolve issues on have shown positive values, leading to a
compliance to regulations. The platform compliance risk profile’s composite value of
and mechanism have provided a way for level 1 (strong).
employees to ask questions easily and
obtain thorough and immediate answers. ii. The internalization of Regulators’ regulations
has been well implemented. There has
• The purpose of the field visits of the been no delays in adopting the external
Sharia Supervisory Board is to conduct regulations to the internal regulations. The
quotation test on the implementation establishment of the Bank’s regulatory
of the sharia principles and provide portal, enabling ongoing monitoring of the
explanation and guidance on existing regulatory review time frame to ensure
issues, allowing greater awareness of that all regulations were always updated
the sharia principles. following the latest developments of the
prevailing regulations.
iii. From the Assessment perspective
iii. All Commitments of the Bank to the
• A mechanism to conduct direct field Regulators have been fully addressed and
inspection by the Sharia Supervisory Board even completed earlier than the initially
members and other supervising organs agreed timeframe, including the Bank’s
has been established to ensure the Bank’s commitment on the 2019 inspection results
operations was in accordance with the and other commitments, such as the
regulations. implementation of Risk-Based Approach
AML/CFT programs that adopted the Risk
160
Sectoral Assessment and National Risk Compliance Culture would facilitate a swift
Assessment methods in accordance with and healthy growth. Compliance must become
the prevailing regulations. the responsibility of all lines of the organization.
The Bank’s consistent compliance to the
The above achievements have been due to, prevailing regulations signifies good corporate
among others, the Bank’s capabilities to address governance.
and overcome the challenges throughout 2020,
including: To implement the strategy to achieve
compliance, the Compliance Division has
i. The Bank has the obligation to follow all structured the organization into three Units,
the regulations issued by the regulators, namely:
whose number is large. To address this,
the Bank has conducted daily updates and i. Compliance Advisory dan Assesment (CAA )
assigned specific PICs to conduct follow ii. Compliance Development dan Reporting
ups according to their respective to ensure iii. Compliance Anti Money Laundering (AML)
that the Bank is always in compliance with & Counter Financing of Terorrism (CFT)
the prevailing regulations.
All three Units closely collaborate to create
ii. The vast number of employees spread a Compliance Culture in BTPN Syariah and
across various regions potentially implies conduct monitoring and control of Compliance
a high probability of incompliance to the Risks.
prevailing regulations. To mitigate the risk,
the Bank has ensured adequate internal The Compliance Risk monitoring and control
control has been put in place. Besides, the start with the identification of the compliance
Sharia Supervisory Board has performed risk measurement parameters. The parameters
periodic field inspections to ensure the are determined according to the POJK,
Bank’s employees and customers comply SEOJK, and the Bank’s business model, with
with the Sharia Principles. The Bank has appropriate weight and percentages, as stated
also conducted compliance assessments in the compliance risk measurement worksheet.
to ensure that its operational activities
have consistently adhered to the prevailing Based on the above parameters, the Bank
regulations. In addition, BTPN Syariah has administers the compliance risk monitoring
conducted information dissemination and control. The compliance risk management
activities concerning the regulations level is reported monthly to the Risk
through communication media accessible Management Unit as a point of discussion
to all employees. for the Risk Management Committee and PT Bank BTPN Syariah Tbk | Annual Report 2020
the Risk Monitoring Committee. Besides,
iii. There were many reports that needed to the compliance risk level is also included in
be submitted to the Financial Services the Compliance Report prepared monthly,
Authority (OJK), with differing time quarterly, and semesterly.
frames. To complete these tasks, the Bank
has ensured a well functioning reminder Through periodic compliance risk monitoring
system to avoid any delays in the report and control, any increase in compliance risk can
completion. be identified and, hence, mitigated quickly. It
is the Bank’s aspiration that through these
The Bank believes that Compliance Culture activities in 2020, a sound Compliance Culture
must be improved constantly. A sound would be established.
161
8. reputation risk 10. investment risk
The Bank responds to customers’ complaints In line with the business growth, the Bank
within a specified time limit stipulated by develops financing products for the financing
the regulators. The Bank has also taken the companies based on the akad musyarakah.
necessary corrective actions on incidents that The risk potential for such financing model is
may impact the Bank’s reputation to prevent the customers’ default in paying the financing
its recurrence in the future. due to declining business performance or
external conditions.
9. rate of return risk
Hence, the Bank manages its investment risk
The Bank has put in place a policy to from its customer acquisition process, which
manage rate of return risk. The Market includes customer selection, repayment
and Liquidity Risk Policy is part of its Risk capacity analysis, and account maintenance
Management Policy that identifies the rate process though building sound relationship
of return inherent risks of each product and between the customers and the Bank’s
transaction and measures the rate of return officers.
profile risk against the risk rating. The policy
and procedures are reviewed periodically to The Bank periodically measures and monitors
ensure its relevance to the Bank’s business the performance of its customers, including
activities, including its compliance to the monitoring the changes in external factors
prevailing external regulations and the Sharia that may affect their repayment capacity.
Principles. The monitoring result is then reported to the
management, so that necessary corrective
steps can be taken.
162
Clara Juanita Rooroh
Corporate Action & Stakeholder Management
The Covid-19 pandemic has limited our mobility, but with full awareness we managed to
carry out our control function by conducting meetings on the Microsoft Teams platform.
Working intensively with related units, we raised awareness on the risks faced by all
#bankirpemberdaya so that everyone stayed aligned to our good intention.

163
A woman listens to a #bankirpemberdaya explaining how to prevent the spread of Covid-19.

This personal approach by #bankirpemberdaya has provided strength to the customers and
helped the Bank maintains a healthy financial performance in 2020.
164
daya
Empowerment programs play a crucial

role during the pandemic, particularly
to assist underprivileged customers in
adapting to these uncertain times. This
was done through various programs
that utilize digital technology. Training
on financial planning amid the
pandemic as well as face mask and
hand sanitizer production have been the
recurring activities throughout the year.
165
A financing customer receives Covid-19 prevention tips through her mobile phone.
166
The spirit to empower did not waver in the slightest bit during the pandemic.
In fact, the pandemic has inflamed a momentum to discover more effective
and creative ways to assist customers without meeting them in person and
while remaining inclusive of the underprivileged communities in Indonesia.
Daya focused on training and empowerment There were as many as 68 tips-type contents
activities on health, education, business skills, on categories such as business, health,
and infrastructure development, reinforcing environment, and manners relevant to the
the Bank’s efforts to enhance financial literacy pandemic preparedness. The contents were
and inclusion. also presented with attractive displays and
were accessible through mobile phones, thus,
Since 2019, Daya had categorized its activities eliminating the need to deliver such materials
into Daya Regular Program and Daya to the customers in person. The tips include
Community Program. Daya Program Reguler Tips on How to Sell Online through the
activities include training and workshops on Marketplace, Tips on Business Opportunities
health and entrepreneurship. Meanwhile, aya for Curcuma, Tips on Cleaning and Washing
Community Program activities carry more in- Cloth Face Masks, Tips on Selling Food During
depth materials and are more specific to the the Pandemic, and so on.
diverse needs of different communities.
Moreover, training activities for the Daya
Previously, the empowerment activities always Communities were conducted through video
involved face-to-face encounters. However, conferencing facilities that selected customers
in 2020, #bankirpemberdaya untiringly could participate in, with a maximum number
delivered the contents and information that of participants according to the Covid-19
the productive underprivileged families needed health protocols.
through various digital channels.
Even with all these limitations,
Thus, we have prepared more training contents #bankirpemberdaya (bankers who empower)
in the form of practical tips, which in the past have constantly strived to ensure that they
had been geared more towards Daya Regular accurately deliver the empowering information.
Program activities, to accommodate the By taking advantage of the available resources,
latest developments related to the Covid-19 the entire team continued to collaborate PT Bank BTPN Syariah Tbk | Annual Report 2020
pandemic under the umbrella of “Covid-19 with various parties with empowerment
Response”. competence and activities, all within the
corridor of strict health protocols.
167
achievements in 2020 non-profit partners in education, environment,

and physical facilities and infrastructure. The
By prioritizing the safety and security of all partners included Lakpesdam Nahdlatul Ulama
parties involved during the pandemic, the (NU), Human Initiative, PT Waste4change Alam
number of collaborations with the various Indonesia, Yayasan WWF Indonesia, Yayasan
partners to provide customer assistance Dompet Dhuafa, Yayasan Kemandirian dan
was somewhat restricted in 2020. The Ketahanan Bangsa, Fatayat NU, and Pimpinan
implementation of the Sahabat Daya Pusat Aisyiyah.
Universitas Program, which involved university
students in assisting selected customers Implemented programs were comprised of
in developing their capacities, had to be school renovations, hydroponic facility building,
postponed. At the same time, we continued public hygiene facility building, and other social
the deliberation on the potential of developing infrastructure programs. They were all initially
the program internally. recommended by BTPN Syariah leaders in
the respective regions. The activities involved
However, the eagerness to empower never customers and communities in the surrounding
faltered, not once. On the contrary, the areas, so that they could feel the actual impacts
pandemic has turned into momentum to seek of the activities.
ways to assist the customers more effectively.
For instance, the use of technology such as
video calls could continue. Moreover, assistance 2021 plans
materials and training methods would need to
be adapted to cater to customers with diverse Technology offers enormous opportunities and
technology literacy levels. challenges in customer empowerment in 2021.
The power of technology allows for speed as well
as unlimited and vast information dissemination.
daya tepat peduli Such potential must be optimized while still
embracing all customers, even those with low
The Do Good Do Well philosophy, which BTPN technology literacy and capabilities.
Syariah had adopted since its inception, was
constantly applied. One application was through Learning from what has been applied in 2020,
the Tepat Peduli activities conducted in 1,005 technology can be a tool for disseminating
points within the BTPN Syariah operational information on empowerment and a means
areas. These activities have been implemented to implement the empowerment activities.
since the end of 2019 in the form of physical Technology also enables empowerment
infrastructure or non-physical support provision. activities to reach the family members of the
They have been designed according to the customers and not just the women. Moreover,
needs of the customers and their surrounding most smartphone users are from a younger
communities. age bracket, which can be considered as the
beneficiaries of the empowerment activities.
Tepat Peduli covers a vast areas from Aceh to
East Nusa Tenggara, West Kalimantan, and Despite all this, the Bank will still ensure that
South Sulawesi. It collaborated with strategic technology-based customer empowerment
activities shall remain inclusive of communities
with no smartphone access.
168
Reni Nurlita Sari
Community Officer
One of the many joys of being a #bankirpemberdaya for me is the ability to do good
for others. My empathy and solidarity towards others were tried-and-tested and have
grown even stronger during the challenging Covid-19 pandemic.

By adjusting to the community’s needs during social distancing situations, Daya
programs continued to strengthen and nurture the customers’ optimism. One of Daya
activities that had garnered a lot of attention was when we taught them how to make
hand sanitizers. Their joy has fueled my strength to continue to do good, now and in the
future.

169
As part of a publicly listed company, all #bankirpemberdaya actively work together

172
to raise awareness on risks and to stay aligned with our good intention.
good corporate governance
implementation report
The Covid-19 pandemic has not automatically omitted the responsibilities of

a company in implementing good corporate governance (GCG) principles.
The endeavor to be #resilienttogether in facing the challenges of 2020
has led to a more robust, more integrated, and more synergized GCG
implementation in BTPN Syariah.
Upholding the GCG and sharia principles, In its effort to develop sharia banking, which
BTPN Syariah supports the Government’s adheres to POJK Number 28/POJK.03/2019 on
National Economic Recovery Program for the Banking Synergy under single ownership, with
Bank’s underprivileged customers. The Bank PT Bank BTPN Tbk as the parent company under
prioritizes the alignment of economic, social, single ownership of a financial conglomeration,
and environmental factors while maintaining BTPN Syariah optimized a healthy banking
economic stability, and continues to operate synergy by continuing the partnership
the inclusion principle in undertaking its through the optimization of human resources,
operation and GCG in a proper, integrated, and information technology and office network that
sustainable manner. will create added values to both the sharia and
conventional public banks.
BTPN Syariah consistently assumes its mandate
in its every effort to develop an environmentally The supervisory function of BTPN Syariah’s
friendly financial institution system, and Board of Commissioner and Sharia Supervisory
strives to continually narrow the gaps in all Board has been highly effective. It ensures
its activities that are prone to environmental control over various financial services sectors
risks, as mandated by Law Number 32/2009 on with the increasing transaction complexity
Environmental Protection and Management. and interaction between financial services
organizations within one business group. It
Guided by the Financial Services Authority also supports sharia banking development PT Bank BTPN Syariah Tbk | Annual Report 2020
(OJK) Regulation Number 51/POJK.03/2017 on in financial conglomeration. The Boards
the Implementation of Sustainable Finance for accomplish it by overseeing the implementation
Financial Services Institution, Stock Issuer, and of integrated GCG that adheres to the sharia
Public Company, BTPN Syariah is committed principles.
to achieving sustainable development that can
maintain economic stability and is inclusive of In line with its GCG implementation goals,
supporting solid national economic system. BTPN Syariah is committed to maintaining a
The implementation of this commitment is solid foundation, upholding its stakeholders’
expounded in BTPN Syariah’s Sustainability rights, and promoting accountability and
Report 2020. transparency. Such commitment translates into
sound GCG implementation, careful tending to
the sector and the industry, as well as its scale
and complexity as a sharia bank.
173
Amid the ongoing Covid-19 pandemic, Externally, BTPN Syariah engages in a healthy
BTPN Syariah has consistently fulfilled and fair business competition with integrity
all of its obligations on schedule, thanks while considering the various risks and upholding
to the comprehensive support of its the Bank’s vision and mission in preserving its
#bankirpemberdaya (empowering bankers) reputation through the sound implementation of
and stakeholders. The Bank extends its highest the GCG guidelines for public companies.
appreciation to the Financial Services Authority
(OJK) for its understanding, comprehension, results of GCG implementation
and provision of relaxation policies during the
pandemic, particularly for the financial services BTPN Syariah’s #resilienttogether spirit has
institutions. led to solid performance growth in 2020. The
Bank implemented various GCG initiatives
By being #resilienttogether, insha Allah, BTPN consistently, thanks to the full support of all
Syariah will make every effort to implement stakeholders despite the ongoing Covid-19
sound GCG principles and relentlessly improve pandemic.
and perfect its quality.
Amid the pandemic challenges, BTPN
objectives of GCG implementation Syariah has managed to maintain a superior
performance:
The GCG implementation at BTPN Syariah aims
to build a healthy and resilient sharia banking • ROE 16.1%
industry to tend to all stakeholders’ interests • CAR 49.4%
while increasing compliance to the prevailing • Total Assets Growth 7%
regulations and the generally accepted code of • Financing Disbursement of Rp9.5 Trillion
ethics in the sharia banking industry. • Third-Party Funds of Rp9.8 Trillion
• Increase in Impairment Loss Reserves by
BTPN Syariah upholds the rights of the 174.8%
shareholders and strives to maintain its
accountability and transparency by continuing Alhamdulillah, Praise be to Allah, BTPN Syariah
to earn the trust of the shareholders and has been privileged to earn the trust of various
investors through the implementation of the institutions and receive numerous awards in
GCG guidelines for public company, taking into 2020, including:
consideration the developments in the financial
sectors and industries at the scale and complexity international
as a sharia bank.
1. GIFA Awards 2020 – Best Islamic bank for

Internally, BTPN Syariah ensures a sustained SME 2020;
commitment to good practices in GCG principle
implementation, that is, by managing its 2. 34th Annual International ARC Award 2020
business activities and operations professionally, – Gold Winner for the Traditional Annual
improving the refinement quality of the Bank’s Report: Banks: National;
internal control system and risk management,
abiding by the existing regulations, and aligning 3. 3G Awards 2020 (Cambridge IFA)
with the sharia principles. • 3G Socially Responsible Banking Award
2020
• 3G Excellence in Socio-Economic
Development 2020.
174
national commitment to GCG foundational
principles and guidelines
1. Asia Sustainability Report Rating
(ASRRAT) 2020 from the National Center BTPN Syariah pledges to implement GCG well
for Sustainability Reporting (NCSR) to build a healthy and resilient sharia banking
– Sustainability Report – with “Gold” industry, protect the interest of various
predicate. stakeholders, and improve compliance to the
prevailing regulations and generally accepted
2. Infobank Top SME Lender 2020 – The Best code of ethics in the sharia banking industry.
for SME Business Performance Year 2019;
BTPN Syariah upholds the rights of stakeholders
3. 9th Infobank Digital Brand Award 2020 – by consistently operating in an accountable
1st Rank for sharia bank in the of BUKU 3 and transparent manner to maintain and
Category; strengthen the trust of its shareholders and
investors by implementing the GCG Guidelines
4. Investor’s Awards Best Listed Company for public company, taking into consideration the
2020 (Investor Magazine) – Best Stock development in the financial sectors and industries
Issuer 2020 in Banking Sector; and the scale and complexity of the Bank.
5. Warta Ekonomi Indonesia Best Brand basic principles and guidelines of

Award 2020 – Bank with “HEALTHY” rating
for BUKU 2 & 3;
GCG in BTPN Syariah
6. Investor Best Syariah Award 2020 (Investor BTPN Syariah consistently bases its
magazine) – Best Sharia Bank 2020 for GCG implementation on six foundational
Sharia Banks with Total Assets of Less Than principles—Transparency, Accountability,
Rp20 Trillion; Responsibility, Professionalism, Fairness, and
Sharia Compliance—and abides by the GCG
7. 25th Infobank Awards 2020 – The Most Implementation Guidelines for Public Company
Profitable Bank in Indonesia 2019 with “Very that includes 5 (five) aspects, 8 (eight) GCG
Good” rating; principles, and 25 (twenty-five) aspects and
principles of GCG implementation.
8. Infobank 9th Sharia Awards 2020
• “Very Good” rating for the performance GCG Aspects for Public Company Implemented
in 2019 in the category of Rp5 trillion - in BTPN Syariah include:
Rp30 trillion core capital; PT Bank BTPN Syariah Tbk | Annual Report 2020
• The Most Efficient Sharia Bank 2020; 1. Aspect of Relationship of Public Company
and the Shareholders in Guaranteeing the
9. Iconomics Top Bank Awards 2020 - Platinum Shareholders’ Rights;
rating for the category of BOOK 3 Banks;
2. Aspect of Function and Role of the Board of
10. Bank Indonesia Awards 2020 – The Best Commissioner and the Sharia Supervisory
Supporting Bank for SMEs in the category Board;
of BOOK 1 and 2;
11. The Finance Top 20 Financial Institutions

2020 (Infobank) - Top 20 Financial
Institutions in the category of Core Capital
of Rp5 trillion - >Rp30 trillion.
175
3. Aspect of Function and Role of the Board of 4. Public Company has a communication policy
Directors; in place with stakeholders or investor;
4. Aspect of Stakeholder Engagement; 5. Public Company exposes its communication

policy with stakeholders or investors on its
5. Aspect of Disclosure of information. website;
The principles of good GCG Implementation 6. The membership of the Board of

Guidelines for Public Company in BTPN Syariah Commissioners take into account the
include: condition of Public Company;
1. Improving the Values of General Meeting of 7. The composition of the Board of

Shareholders; Commissioners take into account the
diversity of expertise, knowledge, and
2. Improving the Quality of Communications required experience;
as Public Company with the Shareholders
or Investors; 8. The Board of Commissioners has its self-
assessment policy to assess the performance
3. Strengthening the Membership and of the Board of Commissioners;
Composition of the Board of Commissioners;
9. The self-assessment policy to assess the
4. Improving the Quality of the Implementation performance of the Board of Commissioners
of Tasks and Responsibilities of the Board of is revealed through Public Company’s Annual
Commissioners; Report;
5. Strengthening the Membership and 10. The Board of Commissioners has a policy
Composition of the Board of Directors; in place on the resignation of the Board’s
members should they be involved in financial
6. Increasing the Quality of the Implementation crime;
of the Tasks and Responsibilities of the Board
of Directors; 11. The Board of Commissioners or the
Committee in charge of the Nomination and
7. Improving the Corporate Governance Aspect Remuneration creates succession policy in the
Through Stakeholders Engagement; process of nominating the Board’s members;
8. Improving the Implementation of Disclosure 12. The membership of the Board of Directors
of information. taking into account the condition of Public
Company and the effectiveness in making a
GCG Aspects and Principles Implemented in resolutions;
BTPN Syariah include:
13. The composition of the members of the
1. Public Company has technical procedures in Board of Directors taking into account
place for open or close voting that emphasizes the diversity of expertise, knowledge, and
independence and stakeholder interest; required experience;
2. All members of the Board of Directors 14. The members of the Board of Directors
and the Board of Commissioners of Public overseeing accounting or finance have the
Company must attend the Annual General expertise and/or knowledge in accounting;
Shareholders Meeting (AGM);
3. The Deed of Statement of Resolution of

the AGM must be available on the Public
Company’s website for at least one year;
176
15. The Board of Directors has a self-assessment the standard quality of
policy to assess the performance of the
Board; GCG implementation in
16. The self-assessment policy to assess the BTPN Syariah
performance of the Board of Directors is
revealed through Public Company’s Annual BTPN Syariah sets the standard quality first
Report; and foremost through employee character
building. Each employee is provided with
17. The Board of Directors has a policy in place adequate knowledge on GCG principles and
on the resignation of the Board’s members their implementation at every level of the
should they be involved in financial crime; organization, business activity, and operation,
from day one and regularly through refreshment
18. Public Company has the policy to prevent sessions.
insider trading;
quality standard of GCG
19. Public Company has anti-corruption and
anti-fraud policy;
implementation through fraud
awareness
20. Public Company has the policy on selecting
and improving the skill of supplier or vendor; BTPN Syariah is committed to continuously
lower the number of internal violation incidents
21. Public Company has the policy to fulfill the through a routine “fraud awareness” program
rights of creditors; for all employees through the JAGA portal.
22. Public Company has the policy on JAGA

whistleblowing;
JAGA is a facility for employees or other parties
23. Public Company has the policy on long-term who would like to report or provide information
incentive for Directors and employees; on suspected fraud incidents.
24. Public Company utilizes information J = Jalankan proses sesuai ketentuan yang
technology widely beyond having a website berlaku (Conduct processes according to
as disclosure of information media; existing regulations);
A = Awasi dan amati lingkungan kerja PT Bank BTPN Syariah Tbk | Annual Report 2020
25. Public Company’s Annual Report reveals the sekitar apabila ada hal yang tidak sesuai
final benefit holder in the share ownership of dengan ketentuan (Monitor and observe
Public Company of at least 5% (five percent), the environment should there be any
aside from revealing the final benefit owner irregularity);
of Public Company’s share ownership through G = Gali informasi jika mengetahui ada
major shareholders and controller; informasi or dugaan fraud (Investigate
further should there be any fraud-related
In 2020, BTPN Syariah continued to prioritize information or allegation); and
the sound implementation of GCG at all levels A = Ajukan laporan jika menemukan indikasi
of the organization. fraud (File a report should there be any
fraud indication)
There were a total of 547 reports in 2020. All of

which have been followed up.
177
the scope of JAGA GCG implementation quality

standard through the initiation of
JAGA Whistleblowing Management collective identity
Mechanism’s scope covers comprehensive
activities ranging from reports or complaints
on fraud-related violations to the (final) follow- As a company grows, so would the scale
up on the reports or complaints. and complexity of its challenges. To solidify
employees’ determination in carrying out
the division in charge of managing JAGA the company’s vision and mission and build
their characters, BTPN Syariah has initiated
Anti-Fraud Management (AFM) is the division the collective identity #bankirpemberdaya
in charge of supporting and maintaining the (empowering banker).
overall quality of JAGA.
The term #bankirpemberdaya refers to people
access method on JAGA media who work as professional bankers. But they are
a different kind of bankers. They are bankers
hotline who raise funds from the affluent and utilize
(+6221) 300 26 200 Ext. it to empower underprivileged families in their
83553 and 86470 drive to be of benefit to others.
This hotline enables verbal
reports, where people can Each #bankirpemberdaya has specific
speak directly to the Anti
characters that are vital for productive
Fraud Management Officer.
underprivileged family:
• #bankirpemberdaya with direct contact

mail with customers
Anti-Fraud Management
Division for reports through
Is responsible for every service provided
mail.
Menara BTPN, 12th Floor to the customers (Responsible
CBD Mega Kuningan Customer Engagement), meaning that
Jl. Dr. Ide Anak Agung Gde #bankirpemberdaya stand upright at the
Agung Kav. 5.5-5.6, Kelurahan forefront with full awareness to consistently
Kuningan Timur be responsible for services to the customers.
Jakarta 12950.
• #bankirpemberdaya without direct contact
with customers
email
Jaga@btpnsyariah.com
The platform for filing Simple and secure in developing every
reports through email. product and process, which implies being
fully aware of the task to develop simple
but secure products and processes with
predetermined risk tolerance. The task takes
QR code into account how underprivileged families
Can be used to submit tend to have shortcomings in education,
reports through the financial record, and formal documentation.
QR Code link.
178
The unique characters of #bankirpemberdaya GCG implementation quality
enable BTPN Syariah to serve underprivileged
families. The Bank does not wait until customers
standard based on the principle of
become bankable. Instead, it is able to provide prudence through risk management
services for customers deemed unbankable.
BTPN Syariah has ensured GCG implementation
BTPN Syariah is committed to creating a positive quality standard based on the principle
work environment, growth opportunities, and of prudence through risk management
more meaningful lives. It is resolute to march by sustainably increasing its internal risk
forward in unison, carve achievements, and be management implementation and coordinating
#resilienttogether in facing the pandemic. an integrated risk management implementation
with PT Bank BTPN Tbk as the parent bank, as a
GCG implementation quality follow-up to the implementation of integrated risk
management within a financial conglomeration.
standard through internal audit
monitoring GCG implementation quality
The Internal Audit is an independent unit that
standard based on compliance
reports directly to the President Director and culture
functionally to the Audit Committee. BTPN
Syariah’s Internal Audit Division carried out As a public company, BTPN Syariah must increase
its entire plan and work programs in 2020 its compliance level from time to time, not only
successfully. Its assessments and monitoring with the Banking Financial Services Authority
results have been taken into consideration (OJK) regulation but also with the regulations
in evaluating and improving the Bank’s of Capital Market Supervisor Financial Services
management policies, business processes, and Authority (OJK) and other relevant regulators.
operational activities, according to internal and
external procedures, infrastructure, supporting The priorities in BTPN Syariah’s compliance
procedures, and human resources management. culture are Governance, Awareness, and
Assessment. BTPN Syariah has implemented a
To ensure proper GCG implementation that is Risk-Based Approach (RBA) using the Risk Sector
assessed based on an independent report, the Assessment (RSA) method on implementing the
Board of Directors and Internal Audit Committee Anti-Money Laundering-Terrorism Financing
conduct periodic discussions on audit results. The Prevention (APU-PPT) program following the
summaries from the discussions are submitted Financial Services Authority (OJK) and the
regularly to the President Director and the Board Financial Transaction Reports and Analysis PT Bank BTPN Syariah Tbk | Annual Report 2020
of Commissioners through the Audit Committee Center (PPATK)’s regulations.
or related corporation meetings. The Internal
Audit Division has recommended a series of BTPN Syariah attunes its compliance function
improvement steps for the entire Divisions and to its key strategic initiatives to ensure the
Units, through monitoring and consultation, compliance culture is set in place. Apart from
based on the Bank’s Internal Audit Function the Sharia and Advisory, Anti-Money Laundering
Standard, Internal Audit Program, and Annual (AML), and Combating the Financing of
Audit Plan 2020. Terrorism (CFT) Compliance functions, the Bank
has developed a Compliance Development
system to further improve relevant tools and
concepts and ease employees in accessing
external and internal regulations.
The system and procedure continue to be

perfected to ensure that the entire process
at BTPN Syariah can run securely and
straightforwardly.
179
GCG implementation quality Both Board of Commissioners and the Sharia

standard through the roles of bank Supervisory Board monitor the GCG principle
implementation at the branch and functional
organs offices across Indonesia through periodic visits.
During the pandemic, the monitoring continued
BTPN Syariah’s bank organs, namely the Board to be conducted through online mediums. Every
of Directors, the Board of Commissioners, recommendation has been well-governed and
and the Sharia Supervisory Board, have been extended to the Board of Directors.
deemed successful in implementing the GCG.
The Board of Directors has performed its
The Board of Commissioners and the Sharia management function, with assistance from
Supervisory Board actively monitor the a Committee at the same level. The Board has
operation to ensure that BTPN Syariah has ensured all operational activities suitability,
adopted the GCG principles. The Board of products and services, and the availability of
Commissioners is assisted by a Committee supporting tools and infrastructure in the form
with the same level to ensure that every of regulations and procedures are sufficient
policy, strategic decision, product and service, and abide by the existing regulations. In terms
human resources management, logistic, and of identification adequacy, measurement,
documentation are appropriately met. monitoring and risk control, and risk
management information system, BTPN
The Sharia Supervisory Board, supported by Syariah has fulfilled the process adequacy,
the Compliance Team, ensures a monitoring including good capital adequacy. The Bank
function over BTPN Syariah’s GCG and sharia also applies an Operational Risk Management
principles implementation in every activity, System (ORMS) to support its monitoring and
product and service, and operations. operational risk control. It records, manages,
and analyzes all occurring risks to anticipate
the recurrence of similar incidents in the future.
180
BTPN Syariah implemented 3 (three) defense lines for internal control.
Internal control is conducted through the following functions:
1. first line
The Quality Assurance (QA) team helps work/business units and the
Risk-Taking Unit enforce a risk management practice. QA works to assist
the operation of the majority of the work units in each Directorate. The
team’s assessment results are monitored through Risk Management
Committee Meeting mechanism, which then provides recommendations for
improvements;
2. second line
The Risk Management Work Unit (SKMR) and Compliance Work Unit (SKK)
define, improve, and maintain the methodology of risk management; ensure
that risk mitigation, policies, and procedures are adequate; and coordinate/
facilitate the overall operational risk management activities. SKMR and SKK
provide feedback for the Risk-Taking Unit (RTU) on risk management. Proactive
mitigation is done by disseminating information on new regulations/policies,
refreshment training, and active assistance for business activities by both
work units.
3. third line
The Internal Audit Work Unit (SKAI), as the third line, works independently to
make sure that all residual risks have been managed according to an approved
risk tolerance standard. The monitoring results have been submitted to the
Boards of Directors and Board of Commissioners and have been followed up
to improve the Bank’s performance.
181
benefits of GCG principle implementation

BTPN Syariah believes successful and transparent implementation of GCG principles will boost
the Bank’s efficiency, effectiveness, and sustainability, while also contributing to the creation of
welfare and trust of shareholders, employees, and all stakeholders by ensuring adherence to the
sound and transparent GCG principles.
The GCG principle implementation will benefit the Bank by serving as the parameter and benchmark
in assessing the achievement of the Bank’s vision and mission, based on the principles of prudence
and the participation of all stakeholders in adhering to the existing regulations.
fulfillment of commitment of the

GCG implementation
The GCG implementation at BTPN Syariah alludes to the Bank’s continued commitment to
implementing GCG for public companies in its operation. It maintains a high standard while
adjusting to the fluctuating condition and situations due to the pandemic.
BTPN Syariah bases its compliance implementation process on 3 (three) strategies:
GOVERNANCE
Is all supervisory activities performed by the Board of Commissioners, the Sharia Supervisory
Board, the Board of Directors, and other supporting Company Organs: applying a measured
and structured mechanism, updating all internal control procedures and regulations, and
ensuring the alignment between the undertaking of operational processes and fulfillment of the
commitment for the bank’s improvement to the regulators and stakeholders; and ensuring that
all compliance in the Bank has been implemented well.
AWARENESS
Is every initiative at all levels of the organization to improve the culture of regulatory compliance in
employees’ daily tasks and jobs, provide regulatory information for employees through engaging
and informative platforms, and involve the Sharia Supervisory Board to ensure the adherence of
the business and operational processes to the sharia principles with due accountability.
ASSESSMENT
Includes all actions to monitor, inspect, and formulate improvements and developments to
increase the Bank’s regulatory compliance, e.g., through inspection in the head office, branch
offices, and the field, identification of customers to guard and protect the Bank against money
laundering and terrorism financing, and other such practices.
182
Financial Services Institutions play a crucial Amid the ongoing Covid-19 pandemic, BTPN
function in the national economy. They continue Syariah consistently practiced good corporate
to provide the best services to their stakeholders governance by increasing the implementation
through financial transactions and investment quality of a sound, integrated, and sustainable
and support the financial system’s stability GCG, according to the Articles of Association
without neglecting the prudence principles . and the existing regulations. This includes
BTPN Syariah strived to be more vigilant of the implementation of regulations such as GCG
fluctuating situation and prioritize Covid-19 Implementation for Sharia bank, Public Company
infection prevention in its GCG implementation Governance Guidelines, Sustainable Financial
in 2020. Implementation for Financial Services Institution
and Public Company, and Integrated Governance
within financial conglomeration, as well as
ensuring that there are Banking Synergy geared
towards the growth of sharia banking.
The realization of GCG implementation commitment of BTPN Syariah as a public company and
sharia bank included:
1. BTPN Syariah participated in supporting the 4. To meet the regulation of Indonesia Stock
Government’s National Economic Recovery Exchange through the Board of Directors
Program during the Covid-19 pandemic by Decree Number Kep-306/BEJ/07-2004
providing more ease for BTPN Syariah’s Regulation Number I-E on the Obligation to
financing customers in 2020. BTPN Syariah’s Submit Information Point V, BTPN Syariah
programs and policies for customers are conducted a Public Expose on 25 August
expounded in the Financial Performance and 2020 and submitted the Public Expose
Business Review chapter of this 2020 Annual Implementation Report 2020 to the Financial
Report; Services Authority (OJK) and the Board of
Directors of the Indonesia Stock Exchange
2. BTPN Syariah has fulfilled the Disclosure of on 28 August 2020, fulfilling the disclosure of
Information obligation by the delivery of the information obligation on the matter;
Annual Report, Quarterly Financial Report,
and Annual Financial Report, the consolidation 5. To meet the Bank of Indonesia Regulation
through online reporting system with the (PBI) Number 11/33/PBI/33/PBI/2009 on
Regulator and the public announcement on Good Corporate Governance Implementation
national newspapers and the Bank’s website, in sharia bank and Sharia Business Unit, Bank
as required for public companies; of Indonesia Circular Number 12/13/DPBs on PT Bank BTPN Syariah Tbk | Annual Report 2020
Good Corporate Governance Implementation
3. BTPN Syariah made sure that it has fulfilled the at sharia bank and Sharia Business Unit, PBI
obligation of Disclosure of Information in terms Number 15/13/PBI/2013 on the Amendment
of Shareholder Registration or Shareholder of PBI Number 11/3/Pbi/2009 on sharia bank,
Composition Change Monthly Reports and Regulation of Financial Services Authority
submission through the online reporting system (POJK) Number. 33/POJK.04/2014 on Public
to the Regulator and public announcement on Company’s Board of Directors and Board of
the Bank’s website as a form of Disclosure of Commissioners, BTPN Syariah has ensured
Information; the entire processes of nomination, proposal,
183
and appointment of the new members for Implementation for Sharia Bank and Sharia
the Board of Directors have adhered to the Business Unit, and in observing OJK Circular
regulations. All effective members of the Number 10/SEOJK.03/2014 on Health Rate
Board of Directors, Board of Commissioners, Assessment of Sharia Bank and Sharia
and Sharia Supervisory Board have passed the Business Unit, BTPN Syariah has issued risk
fit and proper tests by the Financial Services management and internal control standards
Authority (OJK); according to the three-line defense principles;
6. To meet POJK Number 32/POJK.04/2014 on 10. To meet POJK Number. 55/POJK.04/2015 on

Plan and Arrangement of Public Company Audit Committee Establishment and Work
Shareholder General Meeting, BTPN Syariah Guidelines, the Board of Commissioners has
has conducted one Shareholder General determined an amendment to the Audit
Meeting, namely the Annual General Meeting Committee’s member composition at BTPN
accordingly; Syariah in 2020;
7. To meet POJK Number 34/POJK.04/2014 11. To meet POJK Number 8/POJK.04/2015 on

dated 8 December 2014 on Stock Issuer Public Company Website, BTPN Syariah’s
or Public Company Nomination and Corporate Secretary has ensured regular
Remuneration Committee, the Board of updates and improvements of the Bank’s
Directors determined the members of the website according to the Bank’s condition;
Nomination and Remuneration Committee at
BTPN Syariah in 2020; 12. To meet POJK Number 31/POJK.04/2015
on Disclosure of information and Material
8. To meet POJK Number 17/POJK.03/2014 Fact of Public Company, BTPN Syariah has
dated 18 November 2014 on Integrated Risk publicly announced the changes within the
Management Implementation in Financial Board of Directors, the reappointment of the
Conglomeration and POJK Number. 18/ members of the Board of Commissioner and
POJK.03/2014 dated 18 November 2014 on the Sharia Supervisory Board, the amendment
Integrated Good Corporate Governance to the Articles of Association, the change in the
Implementation in Financial Conglomeration, Bank’s name, and the Bank’s upgraded Book
and in observing POJK Number. 45/ Category rating from Book 2 to Book 3;
POJK.03/2020 dated 16 October 2020 on
Financial Conglomeration, BTPN Syariah 13. To meet POJK Number 29/POJK.04/2016 on
coordinated with PT Bank BTPN Tbk as its Public Company Annual report, BTPN Syariah
parent bank to establish an Integrated Good has submitted the Annual Report for the
Corporate Governance Committee and accounting year that ended on 31 December

obtained the first Corporation Charter in 2020; 2019. The Annual Report has been approved
by the shareholders during the Annual General
9. To meet POJK Number 8/POJK.03/2014 Shareholders Meeting in 2020 and reported
on Health Rate Assessment of Sharia Bank accordingly. The report has been published on
and Sharia Business Unit and POJK Number the Bank’s website;
65/POJK.03/2016 on Risk Management
184
14. To meet POJK Number 13/POJK.03/2017 Board of Directors, the Audit Committee, and
on the Use of Public Accountant and Public in particular the Internal Audit Work Unit over
Accountant Firm’s Service and OJK Circular the Audit Charter;
Number 36/SEOJK.03/2017 on the Mechanism
to Use Public Accountant and Public Accountant 18. To meet POJK Number 28/POJK.03/2019 on
Firm Services in Financial Services Activity, and Banking Synergy, BTPN Syariah has synergized
observe the limitation of audit services for with PT Bank BTPN Tbk, as its parent bank
annual historical financial information from the within single ownership, to develop sharia
same public accountant of a maximum three banking through multiple-sector collaborations;
consecutive accounting years, BTPN Syariah
has made sure that the appointment of Public 19. BTPN Syariah has made sure that every line
Accountant and/or Public Accountant Firm to of the organization has conducted reviews
audit the Bank’s books for the accounting year and updates on the Bank’s internal regulations
that ended on 31 December 2020, was in line and procedures to ensure their adherence to
with the existing regulations. The Report on existing regulations and conditions, including
the Appointment of Public Accountant and/or the updates on the Bank’s Main Policies, namely
Public Accountant Firm has been submitted to the Corporate Governance Policy and other
the Authority; operational policies;
15. To meet POJK Number 51/POJK.03/2017 20. BTPN Syariah has made sure that the induction
on Sustainable Finance Implementation program and refreshment program for
of Financial Services Institution and Public relevant Company Executives and Employees
Company, BTPN Syariah has created the on GCG Principles, including the information
Sustainability Report 2019 and the Sustainable dissemination on GCG Policies, Code of Ethics,
Finance Action Plan (RAKB) 2021-2024. The Corporate Policies, and the Bank’s Vision,
latter has been submitted to the Financial Mission, and Values, are held continually;
Services Authority (OJK);
21. BTPN Syariah has made sure that the Risk
16. To meet POJK Number 7/POJK.04/2018 on Management supervision processes, such as
Report Submission through Public Company on human resources quality improvement,
Electronic Reporting System, BTPN Syariah obtaining of Risk Management Certification,
has submitted the report regularly accordingly; and their refreshment programs, including
programs intended for the members
17. To meet POJK Number 1/POJK.03/2019 of the Board of Directors, the Board of
on Internal Audit Implementation in Public Commissioners, and Sharia Supervisory Board,
Bank, BTPN Syariah has ensured that the were met according to banking regulations; PT Bank BTPN Syariah Tbk | Annual Report 2020
Work Guidelines and Charter’s adjustments
were according to the regulations on the task 22. BTPN Syariah continues its commitment to
and responsibilities in internal audit function conduct self-assessment to form a culture that
implementation. The Charter’s adjustment was strives to improve capability and compliance in
conducted by the Board of Commissioners, the a measured and sustainable manner.
185
and supervision by the two Financial Services

realization of integrated Institution’s (LJK) Main Entity and Member,
through Committee meetings and joint drafting
GCG implementation of the Corporation Charter in 2020.
Reflections on the fulfillment of the tasks and

In a bid to create a sustainable and stable responsibilities of the Integrated Governance
financial services sector with a competitive Committee can be found in the Self-Assessment
edge, BTPN Syariah has put good corporate Report and the Committee Report that are
governance in the financial services sector as a submitted to the Authority periodically.
main priority.
Further elaboration of the report is detailed in
Integrated and sustainable GCG the Committee Report section of this Annual
implementation is the realization of the Bank’s Report.
sustainable commitment to comply with POJK
Number 17/POJK.03/2014 dated 19 November
2014 on Integrated Risk Management corporation charter 2020
Implementation for Financial Conglomeration
and POJK Number 18/POJK.03/2014 dated
18 November 2014 on Integrated Governance BTPN Syariah has carried out the concrete
Implementation for Financial Conglomeration, steps in sustainable management within the
and observe POJK Number 45/POJK.03/2020 scope of financial conglomeration through
dated 14 October 2020 on Financial synergy with PT Bank BTPN Tbk as the parent
Conglomeration, to ensure oversight over bank to reinforce the formation of a healthy
the various sectors of the financial services, financial services industry with a competitive
with the increasing complexity of transaction edge.
and interaction among the financial services
institutions within one business group, and to The criteria and scope of the financial
support the development of sharia banking. conglomeration at BTPN Syariah and BTPN
are defined in a Corporation Charter 2020. It
As part of a financial conglomeration, BTPN specifies the purpose, basis of formation, scope,
Syariah and PT Bank BTN Tbk as the parent bank and structure of the financial conglomeration,
have established an Integrated Governance as well as the tasks and responsibilities of LJK’s
Committee whose task is to evaluate through Main Entity Directors and Member Directors
Assessment the internal control adequacy and of the financial conglomeration. The scope of
the integrated compliance implementation. the tasks and responsibilities of the financial
conglomeration management of the two LJKs
Sustainable Integrated Governance is based on the characteristics and complexity
Implementation was conducted through of each business. The Corporation Charter
regular reviews on Sustainable Governance 2020 was the first of such Charter jointly
Committee’s Policies, Guidelines, and Code of produced by BTPN Syariah and BTPN.
Conduct that are in line with the regulations
186
realization of sustainable implementation of
GCG implementation in banking synergy
BTPN Syariah
PJOK Number 28/POJK.03/2019 dated 14
November 2019 on Banking Synergy under One
In a bid to fully implement sustainable financial Ownership for Sharia Banking Development
governance for financial services institution and stipulates that increased efficiency in the
public company, in reference to POJK No. 51/ national banking industry and sharia banking
POJK.03/2017, BTPN Syariah has entered its development require banking synergy. The
second year of actively pledging its commitment synergy takes the form of cooperation between
by developing a Sustainable Financial Action sharia banks and public banks under the same
Plan in BTPN Syariah for 2021 and submitting ownership. The cooperation includes optimizing
it to the Authority. the public bank resources to support the sharia
bank’s activity implementation to provide
BTPN Syariah strives to increase resilience and added values for both banks.
competitiveness by managing social risks and a
better environment, reducing social inequality, The banking synergy requires the availability
reducing and preventing environmental damages, of sharia banking service access for the public
preserving biodiversity, and encouraging that has yet to learn about, use and/or receive
efficiency in using energy and natural resources sharia banking services. Therefore, BTPN
by adopting the sustainable finance principles. Its Syariah is committed to providing such access
presence contributes positively to the country’s to the public while consistently observing the
financial system stability by implementing the prudence principles over the risks entailed for
inclusion principles that had existed for the both banks in the implementation.
past ten years—ever since BTPN Syariah was
operating as a Sharia Business Unit in 2010— In synergy with PT Bank BTPN Tbk, as the
including the 6 (six) Sustainable Development parent bank and a public bank, BTPN Syariah
Goals implemented in BTPN Syariah. has conducted cross-division strategic
coordination to orchestrate the fulfillment
The implementation of sustainable finance of requirements stipulated in the updated
in BTPN Syariah involves different functions Cooperation Agreement and to provide
and divisions at various levels. The Board supporting documents to produce the Banking
of Commissioners, Sharia Supervisor y Synergy Report. Internally, BTPN Syariah
Board, and the Board of Directors support has conducted a review on the suitability PT Bank BTPN Syariah Tbk | Annual Report 2020
the implementation. They are committed of supporting infrastructure, namely the
to supporting the provision of adequate alignment between BTPN Syariah’s regulations
infrastructure that is in accordance with the and internal procedures and the parent bank.
Bank’s condition.
In terms of supervision, the Integrated
The steps in implementing sustainable GCG Governance Committee, which consists of
principles insinuates continued encouragement representatives of both the parent bank and
for efforts that champion environmental BTPN Syariah, holds the responsibility to
preservation and the use of environmentally- oversee the implementation of the banking
friendly products. synergy in both entities. The Committee has
reviewed and approved the GCG Committee’s
Further elaboration on sustainable GCG is Guidelines and Code of Conduct related to
presented on the BTPN Syariah Sustainability the banking synergy supervision tasks and
Report 2020. responsibilities.
187
BTPN Syariah Compliance Division will submit strategy

the Banking Synergy Report 2020 to the
Financial Services Authority’s Sharia Banking 1. Business Plan
Supervisory Board in early 2021, with the copies 2. Key Strategic Initiatives
to Public Bank Supervisory Board and the 3. Risk Appetite
parent bank as regulated.
internal control and assurance
GCG policy 1. Internal Control System
2. Risk Management
3. Compliance Framework
The Good Corporate Governance (GCG Policy) 4. Internal Audit
is the Main Policy of BTPN Syariah as part of its 5. External Audit
commitment to implement the GCG principles at 6. Consumer Protection
every organization level. In 2020, BTPN Syariah 7. Legal Financing Limit (BMPD)
reviewed and updated its GCG Policy per existing 8. Sharia Principles’ Implementation in
rules and regulations. Fundraising, Financing, and Services
9. Internal Reporting
In line with the GCG Policy, the Board of 10. Affiliation Transaction and Transaction with
Commissioners, the Sharia Supervisory Board, Conflict of Interest
the Board of Directors, the Executive Officers, 11. Conflict of Interest Management
and all the employees have implemented the 12. GCG Implementation Report and
GCG principles. There were no material violations Assessment
against the existing regulations throughout 2020. 13. GCG Implementation Self-Assessment
14. Environmental Responsibility and
The GCG Policy in BTPN Syariah includes: Occupational Health and Safety (HSE)
Practices
introduction
human resources management
1. Background
2. Objectives 1. Organizational Structure and Management
3. Scope 2. Recruitment
4. Information Dissemination and Distribution 3. Rewards & Performance Management
4. Learning Development
GGC principles of the bank 5. Talent Management
6. Employee Engagement
1. General Principles 7. Industrial Relation
2. Corporate Governance Guidelines 8. Escalation Process (Whistle Blowing
3. GCG Implementation Guidelines for Public System)
Company
4. Legal Basis and References
5. Vision, Mission, Core Values (PRISMA), and
Collective Identity
6. Internal Policies and Regulations
7. Code of Ethics
8. Corporate Governance Structure
188
transparency and To ensure a smooth process from beginning to
disclosure of information end, BTPN Syariah has developed a Product
Program and Procedure, which elaborates the
1. Corporate Actions stages of required activities in a structured and
2. Corporate Secretary systematic manner. They entail the who, how,
where, when, and the monitoring mechanism
information management and adopt strict four-eye principles and
adequate internal control function based on
and security the existing regulations.
1. General Policy on Information Management As a sharia bank, BTPN Syariah has a Product
and Security Program that administers a product in a
2. Intellectual Property Right structured and systematic way, detailing
3. Stakeholders Relation the product’s type and name, product
4. Communication with Stakeholders and/or characteristics, benefits and costs for the Bank,
Investors product risks, analysis, and targets.
Technical Guidelines can be developed when

other policies and deemed necessary to detail the steps to
perform specific processes stipulated in BTPN
regulations Syariah’s standard operating procedures.
To systematize the structure of internal

As a limited corporation, BTPN Syariah has regulations within the Bank and ensure
adopted Company Policy and Regulation. consistency of their implementation, BTPN
Company Policy is the manual that governs Syariah has set up a Hierarchy of Regulations
every activity or process in the Bank and for every organization level. The hierarchy is
reflects the overall management of the Bank’s based on relevant GCG regulations for sharia
risk appetite for such activities, along with bank.
their processes and supervision. Company
Regulation establishes legal certainty and The entire regulations in BTPN Syariah
clarity of employees’ and businesses’ rights and have undergone periodic reviews, based on
obligations in conducting a working relationship a predetermined schedule or even earlier
in the Bank. should there be any changes to the underlying
processes or regulations.
189
implementation of
good corporate governance guidelines
of public company in 2020
According to the Financial Services Authority Regulation (POJK) Number 21/POJK.04/2015 and
Financial Services Authority Circular (SEOJK) Number 32/SEOJK.04/2015 on Public Company
Governance Guidelines, BTPN Syariah is committed to making the Guidelines its foundation in
implementing good corporate governance activities and making important decisions.
The Public Company Governance Guidelines is the reference for BTPN Syariah in providing the best
services for its stakeholders for which the Bank has continuously strived to improve.
The implementation of the Public Company Governance Guidelines at BTPN Syariah in 2020,
referring to the fulfillment of “comply” and “explain”, is as detailed in the table below:
Principle Recommendation Fulfillment Implementation

A. Aspect of Relationship of Public Company and the Shareholders in Guaranteeing the Shareholders’ Rights
Principle 1 1.1 The Public Company Comply 1. With regard to GMS, including the Quorum, Voting
Improving defines the technical Right and decisions in GMS are stipulated in BTPN
the Values mechanism or Syariah’s Articles of Association;
of General procedures for voting,
Meeting both in an open or 2. The voting procedure in GMS is stipulated in BTPN
Shareholders close mechanism, that Syariah’s Articles of Association and the 2020 Annual
(GMS) upholds independence GMS’ Rules of Conduct that had been distributed to
and the interests of shareholders and proxy shareholders, and had been
shareholders. published in BTPN Syariah’s website prior to the GMS;
3. For the shareholders’ interest amid the Covid-19

pandemic, Additional Information and Procedures of
the Annual GMS 2020 had been published on BTPN
Syariah’s website prior to the GMS;
4. The Annual GMS 2020 was held in compliance with

the prudence principles and the health and safety
protocols to prevent further spread of the Covid-19
virus.
1.2 The entire members Comply 1. The entire members of the Board of Directors, the
of the Board of Board of Commissioners and the Sharia Supervisory
Directors, the Board Board of BTPN Syariah Company were present in
of Commissioners, and the Annual GMS on 16 April 2020, either in person or
the Sharia Supervisory online through a video conference facility amid the
Board of the Public Covid-10 pandemic, while still adhering to the Articles
Company are present of Association and Regulations;
in the Annual General

Meeting of Shareholders
2. Every aspect of the Annual GMS 2020 has been
reported to all members of the Board of Directors,
the Board of Commissioners, and Sharia Supervisory
Board.
1.3 The Summary of the Comply 1. To provide disclosure of information, the Summary
Annual GMS is available of the Annual GMS 2020 has been made available in
on the Public Company’s BTPN Syariah’s website;
website for at least 1
(one) year 2. Summary of previous GMS are also available in the
website.
190
Principle 2 2.1 Public Company has a Comply 1. BTPN Syariah has had a policy about communication
Improving the communication policy between the Company and the shareholders and/
Communication with the shareholders or or investors that is contained in the Corporate
Quality investors Governance Policy. The policy includes the following:
between Public a. General Principle
Company b. Strategy
and the c. Program and implementation timeline
Shareholders or
Investors 2. BTPN Syariah has a regulation on transparency
and disclosure of information that is included in its
Corporate Governance Policy;
3. BTPN Syariah has appointed the Corporate Secretary

to represent the Bank on corporate governance and
matters relating to regulators, governments, media,
and the general public;
4. BTPN Syariah has regulated that disclosure of

information on shareholders’ interests must refer to
existing regulations and are briefly categorized as
follows:
a. Through Report Submission

BTPN Syariah submits periodic and incidental
reports to the Sharia Banking Financial Services
Authority (OJK), the Capital Market Financial
Services Authority (OJK) and other related
institutions;
b. Through BTPN Syariah’s Website

BTPN Syariah shares information periodically on
the BTPN Syariah website, The Indonesia Stock
Exchange website, and the Capital Market Financial
Services Authority (OJK) website;
c. Through Other Communication Programs and

Media
BTPN Syariah has had programs and activities
whose structure and timing have been carefully
determined to align with the existing regulations.
Among which are:
• The Annual General Meeting of Shareholders

(GMS), held six months after the accounting
year ends at the latest; PT Bank BTPN Syariah Tbk | Annual Report 2020
• Extraordinary Shareholders Meeting, which can
be held as needed;
• Public Expose to meet the annual obligation and
as the medium to share ongoing corporation
acts with the public, in this case Shareholders
and/or Investors;
d. Other activities related to communication with

shareholders and/or investors, including analysts
briefings, investor meetings, and press releases.
191

2.2 Public Company Comply 1. BTPN Syariah has had a Policy about the
discloses its communication between the Public Company with
communication policy Shareholders and/or Investors, which is included in
to Shareholders and the Corporate Governance Policy;
Investors on its website
2. The Corporate Governance Policy is available on BTPN
Syariah’s website.
B. Aspect of Function and Role of the Board of Commissioners and Sharia Supervisory Board
Principle 3 3.1 The determination Comply 1. BTPN Syariah has complied with POJK Number 33/
Strengthening of the number of POJK.04/2014 about the Board of Directors and the
the Membership members of the Board Board of Commissioners of Issuer or Public Company,
and of Commissioners stipulating that the number of members of the Board
Composition considers the Public of the Commissioners must exceed 2 (two) persons;
of the Board of Company’s condition
Commissioners 2. The number of members of BTPN Syariah’s Board of
Commissioners is currently 4 (four) persons, consisting
of 2 (two) Independent Commissioners and 2 (two)
non-Independent Commissioners.
3.2 The determination of Comply The composition of BTPN Syariah’s Board of
the composition of the Commissioner has taken into consideration the needs
members of the Board and complexity of the business and the diversity of
of Commissioners expertise based on the knowledge in the areas of banking
considers the diversity and sharia banking, expertise, professional experience,
of expertise, knowledge, and educational background to ensure the effectiveness
and experience required. of the execution of tasks and responsibilities of the
Board of Commissioners.
Principle 4 4.1 The Board of Comply 1. BTPN Syariah has had a self-assessment policy
Improving Commissioners has to evaluate the performance of the Board of
the Quality of a self-assessment Commissioners;
the Execution policy to evaluate the
of Tasks and performance of the 2. The policy is stipulated in the Charter of Nomination
Responsibilities Board of Commissioners and Remuneration Committee.
of the Board of
Commissioners
4.2 The self-assessment Comply The self-assessment policy is stipulated in the Charter
policy to evaluate the of Nomination and Remuneration Committee and was
performance of the disclosed in this 2020 Annual Report, in the section
Board of Commissioners “Performance Appraisal of the Board of Commissioners.”
is disclosed in the Public
Company’s Annual
Report
4.3 The Board of the Comply The policy on the resignation of a member of BTPN
Commissioners has Syariah’s Board of Commissioners is stipulated in the
a policy about the Charter of Board of Commissioners.

resignation of the
member of the Board
of Commissioners who
is involved in financial
crime
4.4 The Board of Comply The succession policy for the Board of Directors
Commissioners or the nomination process in BTPN Syariah is stipulated in
Committee in charge the Charter of the Nomination and Remuneration
of Nomination and Committee.
Remuneration develops
a succession policy for
the Board of Directors
nomination process
192
C. Aspect of Function and Role of the Board of Directors
Principle 5 5.1 The determination Comply 1. The determination of the number of members of
Strengthening of the number of the Board of Directors according to the prevailing
the Membership members of the Board regulation, POJK Number 33/POJK.04/2014 on
and of Directors considers Public Company’s Board of Directors and Board of
Composition the Public Company’s Commissioners stipulates that the Board of Directors
of the Board of condition and decision- of Issuer or Public Company shall at least consist of 2
Directors making effectiveness (two) members of the Board of Directors;
2. The total number of members of the Board of Directors

of BTPN Syariah is currently 4 (four) directors and
the appointment is based on the needs to achieve the
intent and the objectives of the Bank and taking into
account BTPN Syariah’s condition and complexity.
5.2 The determination of Comply The composition of the Board of Directors of BTPN
the composition of Syariah has taken into consideration the needs and
the members of the complexity of the business and the diversity of expertise
Board of Directors based on knowledge in banking and sharia banking,
considers the diversity expertise, professional experience, and educational
of expertise, knowledge, background to ensure the effectiveness of the execution
and experience required of tasks and responsibilities of the Board of Directors.
5.3 The member of the Comply 1. The Director in charge of Accounting and Finance
Board of Directors in and Operation in BTPN Syariah has sound knowledge
charge of accounting on Accounting and Sharia Accounting, Finance,
or finance shall has Risk Management, Operation, Treasury, and Good
the expertise and/or Corporate Governance;
knowledge in the area
of accounting 2. He is a Certified Public Accountant;
3. He is a member of the Indonesia Board of Accounting

Standards for the period of 2020-2024;
4. Prior to his appointment as BTPN Syariah’s Director of

Accounting, Finance, and Operation, he was the Bank’s
Head of Finance and had had an experience working
in public accounting firm, providing Service Audit, Due
Diligence, Merger and Integration, Implementation
System, Capital Rising, and other accounting services
to various types of companies and banks. He has built
a strong relationship with corporate clients with good
reputation in the area of mass market.
Principle 6 6.1 The Board of Directors Comply 1. BTPN Syariah has a self-assessment policy to evaluate
Improving has a self-assessment the performance of the Board of Directors;
the Quality of policy to evaluate the
the Execution performance of the 2. The policy is stipulated in the Charter of Nomination
of Tasks and Board of Directors and Remuneration Committee.
Responsibilities PT Bank BTPN Syariah Tbk | Annual Report 2020
of the Board of
Directors
6.2 The self-assessment Comply The self-assessment policy is stipulated in the Work
policy to evaluate the Charter of Nomination and Remuneration Committee
performance of the and is disclosed in the 2020 Annual Report in the section
Board of Directors is “Performance Appraisal of the Board of Directors.”
disclosed in the Public
Company’s Annual
Report
6.3 The Board of the Comply The policy on the resignation of the member of BTPN
Directors has a policy on Syariah’s Board of Directors is stipulated in the Charter
the resignation of the of the Board of Directors.
member of the Board of
Directors if the member
is involved in financial
crime
193

D. Aspect of Stakeholder Engagement
Principle 7 7.1 The Public Company Comply The rules to prevent insider trading is stipulated in
Improving the has a policy to prevent the Corporate Governance Policy and the Policy on
Corporate insider trading Ownership, Information Confidentiality, and Investment
Governance for Employees, that has been disclosed on BTPN
Aspect through Syariah’s website.
Stakeholders
Participation
7.2 The Public Company has Comply BTPN Syariah has anti-corruption policy in the Code of
an anti-corruption and Ethic and Anti-Fraud Policy, and have been disclosed on
anti-fraud policy BTPN Syariah’s website.
7.3 Public Company has a Comply BTPN Syariah has a policy on selection and development
policy on the selection of supplier or vendor capability, which is stipulated in the
and development of Procurement and Vendor Management Policy and has
supplier or vendor been disclosed on BTPN Syariah’s website.
capability
7.4 The Public Company Explain 1. BTPN Syariah does not have any loans from other
has the policy about parties (creditors);
fulfillment of the
creditors’ rights 2. The policy that includes the consideration for entering
into an agreement and the follow-up of the fulfillment
of the obligations will be available should there be any
change in the future.
7.5 Public Company has Comply BTPN Syariah has a regulation regarding whistleblowing
whistleblowing policy system and has been disclosed on BTPN Syariah’s
website.
7.6 Public Company has Comply BTPN Syariah have consistently ensured the
a policy on long-term implementation of fair compensation system by
incentive for Directors exploring long-term compensation for the Board of
and Employees Directors and Employees that are considered to be able
to align the interest of the company and the employees.
194
E. Aspect of Disclosure of information
Principle 8 8.1 The Public Company Comply Disclosure of information in BTPN Syariah by making
Improving the makes an intensive an intensive use of information technology. In addition
Implementation use of information to the website, the company has official social media
of Disclosure of technology beyond accounts:
information website as the media 1. Instagram: @btpnsyariah
for disclosure of https:///www.instagram.com/btpnsyariah/
information.
2. Facebook: BTPN Syariah/@btpnsyariah.id
https://facebook.com/btpnsyariah.id
3. YouTube: BTPN Syariah

https://www.youtube.com/c/BTPNSyariah
4. LinkedIn: BTPN Syariah

https://www.linkedin.com/company/btpnsyariah
8.2 The Public Company’s Comply BTPN Syariah’s Annual Report has disclosed the ultimate
Annual Report discloses beneficial owner in the shares ownership of the Public
the ultimate beneficial Company, at least 5%. The Information has also been
ownership in the shares disclosed on BTPN Syariah’s website.
ownership of the Public
Company, at least 5
percent, in addition to
the disclosure of the
ultimate beneficial
owner in the shares
ownership of the Public
Company through the
major and controlling
shareholders

195
corporate governance structure

of BTPN Syariah
General Meeting of Shareholders (GMS)
Board of Commissioners Sharia Supervisory Board Board of Directors
Audit Risk Management

Committee Committee
Risk Monitoring IT Steering

Committee Committee
Nomination and Remuneration Financing Policy

Committee Committee
Integrated Governance Asset and Liabilities

Committee Committee
Business
Committee
Human Capital
Committee
Integrated Governance
Corporate Secretary & • Integrated Risk Management
Compliance Risk Management
General Counsel • Integrated Compliance
• Integrated Internal Audit
As part of the banking industry, and in line with

2. The Board of Directors Committee
Law No. 40/2007 on Limited Incorporation, the
structure of BTPN governance consists of main
• Asset and Liability Committee (ALCO)
organs and supporting organs.
• Business Committee
• Human Capital Committee
main organs • Risk Management Committee
• Information Technology Streering
• General Shareholders Meeting Committee
• The Board of Commissioners • Financing Policy Committee
• The Sharia Supervisory Board
• The Board of Directors 3. Work Units for business development,

operation, risk management implementation
and internal control in BTPN Syariah.
supporting organs
The internal Work Unites of BTPN Syariah are
1. The Board of Commissioners Committee Internal Audit Work Unit, Risk Management
Work Unit, and Compliance Work Unit.
• Audit Committee
• Risk Monitoring Committee Other divisions of BTPN Syariah are
• Nomination and Remuneration Corporate Secretary and Legal Counsel, Anti-
Committee Fraud Management, Analytics and Market
• Integrated Governance Committee Intelligence, Corporate Information System,
(coordinating with the parent bank within Financing Business (overseeing Business
the financial conglomeration) Planning and Assurance, Distribution Region
1-4), Funding and Fee Based Business Team
(overseeing Business Development; Retail and
196
Wholesale Funding; Banking Agent; Business protection of minority shareholders
Planning, Assurance and Support; Power
and Communication), Operational Team BTPN Syariah guarantees the protection of
(overseeing Operational, Corporate Planning minority shareholders as stipulated in Law No.
and MIS, Finance and Accounting, Treasury 40/2007 on Limited Incorporation, Articles of
and Financial Institution), Information Association and Corporate Governance Policy
Technology Team, Human Capital. of BTPN Syariah in 2020.
The structure of the GCG at BTPN Syariah is share listing (list of shareholders)
perfected from time to time according to the
Bank’s condition and needs. BTPN Syariah guarantees the protection of
the rights of shareholders according to existing
sustainable task force regulations and Articles of Association.
BTPN Syariah takes part in giving real BTPN Syariah Directors guarantee the
contribution to improve the environment availability of a shareholders list that contains
quality and is committed to continuing its role the following:
in increasing the wealth of underprivileged
customers that are served in harmony with 1. List of Monthly Shareholders;
sustainability goals. 2. List of Shareholders related to corporate
action implementation and according to the
To achieve sustainable financial actions, BTPN decided recording date;
Syariah has established a task force to ensure 3. Special List on shares of members of
the comprehensive coordination and internal the Board of Directors and the Board of
monitoring of the implementation of the Bank’s Commissioners.
plans according to the Sustainable Financial
Action Plan. This information is available on BTPN Syariah’s
website and is updated from time to time
accordingly.
shareholders
dividend policy
The parties that can act as BTPN Syariah’s
owners must be of good integrity as stipulated in The policy on the distribution and determination
existing regulations. Candidates for controlling of dividend at BTPN Syariah lays within the
shareholders must have integrity and financial authority of shareholders and is stipulated
feasibility, and are obliged to meet the in the Annual General Shareholders Meeting
requirements and commitment regarding the (AGMS). PT Bank BTPN Syariah Tbk | Annual Report 2020
Bank’s healthy operational development. They
must also come up with a plan containing at The dividend policy is based on retained earning
least the direction and strategy of the Bank’s adequacy, existing regulations like long-term
development, as well as a plan to strengthen and short-term capital requirement, and
the capital for at least three years. expectation of Bank’s growth, as well as market
conditions. Dividend distribution is proposed
Other requirements and information refer to by Directors and is approved by the Board of
existing regulations. Commissioners. The proposal will be submitted
to the AGMS to be approved by shareholders.
The dividend policy is contained in BPTN

Syariah’s Corporate Governance Policy.
197
general meeting of shareholders rights and responsibility of

shareholders
In reference to the Law on Limited Incorporation,
the General Meeting of Shareholders (GMS) is Shareholders are capital owners who have
the highest organ of a limited incorporation. the rights and responsibilities over the Bank
This organ has the authority that is not given to according to existing regulations, sharia
Directors or Commissioners, and its limit is set principles and Articles of Association.
by Law and the Bank’s Articles of Association.
In exercising their rights and responsibilities,
Every decision in the GMS of BTPN Syariah is shareholders must adhere to the principles
based on good intention, considers the Bank’s that the rights and responsibilities are related
interests and does not violate any regulation, to the sustainability of the Bank.
including that on capital market and the
Articles of Association. GMS cannot interfere in BTPN Syariah guarantees the protection of
the tasks, function and authority of the Board the rights and responsibilities of shareholders
of Commissioners and Board of Directors, while based on the principles of fairness according to
maintaining its authority and rights according existing regulations and Articles of Association.
to the Articles and Association and existing
regulations. Rights of Shareholders of BTPN Syariah,
include:
By the time the GMS of BTPN Syariah was held
in 2020, POJK No. 15/POJK.04/2020 dated 1. Shareholders have the right to attend the
April 20, 2020 on Public Company General GMS, or be represented at the GMS with
Shareholders Meeting Plan and Implementation a Power of Attorney letter, to respond to
and POJK No. 16/POJK.04/2020 dated April the GMS’ agenda, and to participate in the
20, 2020 on the Electronic Implementation of decision-making process according to the
Public Company General Shareholders Meeting number of shares owned;
were not yet effective. Therefore, BTPN Syariah
still referred to POJK No. 32/POJK.04/2014 2. Shareholders have the right to receive
on Public Company General Shareholders accurate, sufficient and timely information
Meeting, POJK No. 10/POJK.04/2017 on the about the Bank, as long as they are related
amendment of No. 32/POJK.04/2014 on Public to the GMS’ agenda and do not conflict
Company General Shareholders Meeting, with the Bank’s interests, so as to be able to
Law on Limited Incorporation, Articles of make correct decision in the GMS;
Association, and other regulations related to
the follow-up of Annual GMS 2020 decision. 3. Shareholders have the right to receive part
of the net profit in the form of dividends
and other forms according to the number of
shares owned;
198
4. One or more shareholders who collectively 2. Every controlling shareholder must pay
own at least 1/20 or five percent of the total attention to the interest of minority
shares and have the rights of vote issued by shareholders and other stakeholders
the Bank, can propose the GMS agenda that according to existing regulations;
should be received by the GMS organizer
at least seven days before a notice for the 3. Minority shareholders have the responsibility
meeting is issued. The proposal is based to use their rights according to existing
on good intention and the reasons why the regulations and Articles of Association;
meeting should be held, that the agenda
requires GMS decision, considers the Bank’s 4. Shareholders must set apart the Bank’s
interests and does not violate existing assets and their own assets and separate
regulations; their function as shareholders and that
as Commissioner or Director if they are
5. Shareholders have the right to receive members of the Boards;
explanation if the proposed agenda is
rejected by the Directors, and the reasons 5. When shareholders become controlling
of the rejection must be disclosed during shareholders in several banks, there should
the GMS; be clear accountability and connection
between the banks, and compliance over
6. Every shareholder has the right to ask existing regulations, particularly those
the Bank to buy his or her shares at a fair about transactions with related parties or
price if the shareholder disagrees with the parties with special relations;
Bank’s actions that were inflicting losses
to the shareholders. The actions include a 6. Disclosing the list of related parties if
change in the Articles of Association, the shareholders are controlling shareholders at
switch or underwriting of the Bank’s assets the bank;
with over 50 percent of the net wealth
values, or merger, consolidation, takeover or 7. Every party or shareholder who owns
separation. five percent or more of shares is obliged
to report to OJK on their ownership and
Responsibilities of BTPN Syariah’s Shareholders, change of share ownership according to
including: existing regulations, and include them on
the Bank’s Annual Report;
Shareholders must be aware of their
responsibilities as capital owners by heeding 8. Bank share’s ownership by controlling
the regulations and Articles of Association: shareholders cannot be mortgaged or PT Bank BTPN Syariah Tbk | Annual Report 2020
encumbered to other parties.
1. Every shareholder must obey and adhere
to the Articles of Association and existing
regulations;
199
The AGMS in 2020 also considered the fact

implementation of that BTPN Syariah could not join the E-Proxy
KSEI that required public companies to hand
general meeting of out invitations after April 20, 2020, and the
Invitation for the AGMS in 2020 by BTPN
shareholders in 2020 Syariah was sent on 24 March 2020.
BTPN Syariah has conducted its Annual The AGMS in 2020 at BTPN Syariah adhered to
General Shareholders Meeting (AGMS) in the following regulations:
2020. The event was different from previous
ones because it was held amid the COVID-19 1. The Indonesian Government’s stipulation
pandemic. on the emergency status of the coronavirus
outbreak (Covid-19), followed by the
Considering the important function of restriction on working hour and public
financial services institutions in supporting activities, including public transportation,
national economic activities through financial that affected banking operation;
transactions and investments, the effort of
the banking sector to provide the best service 2. Government Regulation No. 21/2020 on
to the stakeholders, and the Bank’s role in Large Scale Social Restriction to Accelerate
supporting the stability of the financial system, the Handling of Covid-19);
without neglecting the prudence system while
maintaining vigilance amid the pandemic, 3. Mandate of the Indonesian Police
BTPN Syariah put COVID-19 prevention efforts Commander No. Mak/2/III/2020 dated
in the forefront during the AGMS in 2020. March 19, 2020 on Compliance to
Government Policy on Handling Covid-19
BTPN Syariah is fully aware that the Infections;
Financial Service Authority (OJK) has
provided a relaxation through OJK Letter No. 4. Letter of the Financial Services Authority
S-92/D.04/2020 dated March 18, 2020 on (OJK) No. S-37/D.01/2020 dated April 2,
the Relaxation of the Obligation to Submit 2020 on the Request for the Operation of
Reports and the Implementation of a General Financial Service Institutions during the
Shareholders Meeting up to two months after Large Scale Social Restriction.
the deadline for the GMS. However, considering
how crucial is to the bank the agenda to be Various initiatives that put the principles of
decided in the AGMS, the AGMS in 2020 was prudence at the forefront were taken before
held in time as planned. the AGMS in 2020 and were aimed at providing
the best services to shareholders during the
Covid-19 pandemic.
200
The AGMS in 2020’s Invitation and Rules of • Shareholders would not lose their right
Conduct stated that the implementation must to vote and they could submit questions
adhere to the regulations on physical distancing through the independent party;
and WHO standards on health protocol and • Shareholders were given the opportunity
building safety: to monitor the AGMS in 2020 through
video conference;
1. BTPN Syariah imposed procedures and • Shareholders do not have to pay the fee
protocols that emphasized physical for an independent party, except for the
distancing and logistics provision to support stamp for the Power of Attorney and
the health sterilization process. the delivery cost of the original copy of
the Power of Attorney to the Exchange
Prioritizing the prevention against the Administration Bureau Office, and the
spread of Covid-19, BTPN Syariah has cost to send emails or video conference
created the procedures and protocols for facility.
the Annual Report 2020, starting from when
entering the meeting room, the obligation to 3. BTPN Syariah imposes a capacity limit for
wear a mask and gloves provided by BTPN the attendance of Shareholders
Syariah, the washing of hands with hand
sanitizer and other sterilization procedures, BTPN Syariah tried its best to arrange meeting
and including the provision of a declaration rooms and assure physical distancing, with
form that must be filled out by shareholders seats being two meters apart, as well as by
ascertaining that they were indeed healthy applying distancing during the registration
and did not have any symptom of Covid-19 process and queuing for other activities.
infection during the meeting.
BTPN Syariah also limited the physical
The protocols and procedures were available presence of members of the Board of
on BTPN Syariah website prior to the AGMS Directors, members of the Board of
in 2020. Commissioners and members of the Sharia
Supervisory Board in a way that met the
2. BTPN Syariah urged shareholders to physical distancing regulation.
give authority to an independent party
facilitated by the Bank. Through video conference, members
of the Board of Directors, the Board of
The appointment of the independent party Commissioners and the Sharia Supervisory
would be beneficial for shareholders: Board who were not physically present at the
meeting could continue to monitor and follow PT Bank BTPN Syariah Tbk | Annual Report 2020
• Shareholders do not have to be present the course of the AGMS.
at the venue to maintain good health
and a physical distancing;
201
4. BTPN Syariah provides an opportunity for procedures for voting and counting
Shareholders to use the Video Conference votes at the GMS in 2020
facility to monitor the Annual GMS in 2020
shareholders who are entitled to attend in
BTPN Syariah provided the opportunity Annual GMS in 2020
for Shareholders who have delegated their
authority to the Independent Party, to Shareholders who are entitled to attend or
continue to monitor the proceedings of the be represented at the 2020 Annual GMS of
Meeting through the provision of a video BTPN Syariah are Shareholders whose names
conference channel, by providing a video are registered in the Shareholders Register of
link once the Shareholder sends an access BTPN Syariah.
code request to the Bank through the
Independent Party. • Shareholders who are entitled to attend
the 2020 Annual GMS are the Shareholders
This opportunity was also given to according to the Shareholders Register as of
Shareholders who provided an on site proxy March 23, 2020 at 16.15 WIB or the holders of
so that they could monitor the progress of securities accounts in the collective custody
the 2020 Annual GMS; of PT Kustodian Sentral Efek Indonesia
at the close of stock trading on March 23,
5. BTPN Syariah formulates mechanisms and 2020 or the proxies of the Shareholders as
protocols for meetings that are brief and evidenced by a valid Power of Attorney and
concise but remain in compliance with the verified by Written Confirmation for the
Annual GMS in 2020 Meeting (KTUR) and other proof of identity
submitted before entering the Meeting
BTPN Syariah strived to make complete room.
materials for the Annual GMS, including
Additional Information, Rules of Procedure, question and answer session at the annual
Protocol as well as Explanation of Agenda GMS in 2020
related to the Annual GMS available on the
Bank's Website before the Meeting began. In accordance with the Rules of Procedure, prior
to making a decision on the Meeting Agenda, the
Chairman of the Meeting gave the opportunity
to Shareholders and Representatives/Proxy
of Shareholders to ask questions on each
agenda item of the Meeting. Shareholders
and Representatives/Proxy of Shareholders

who wished to ask questions shouldl raise their
hands and state their names, the companies
they represented, and the number of shares
they owned. The Chairman of the Meeting or the
person appointed by the Chair of the Meetinga
answered questions that were directly related to
the Meeting Agenda.
202
vote count at the annual GMS in 2020 voting in the AGMS in 2020
The vote count at the 2020 Annual GMS is 1 Referring to the Rules for the 2020 Annual
(one) share gives the holder the right to cast GMS, voting on each meeting agenda shall be
1 (one) vote and the vote represents the total conducted verbally unless the chairman of the
number of shares he owns. Meeting determined otherwise without objection
from the shareholders present at the Meeting
who own shares in the Bank in the amount of
voting and vote counting mechanisms at least 5% (five percent) of he total number of
at the annual GMS in 2020 shares with voting rights issued by the Bank ,and
voting is conducted after all questions had been
The voting and counting mechanism at the answered and/or the Q&A session ends.
2020 Annual GMS at BTPN Syariah have
been regulated as stated in the GMS Rules This verbal voting is conducted by the Chairman
of Procedure which have been distributed to of the Meeting by asking the Shareholders and
Shareholders and Representative/Proxy of Representative/Proxy of Shareholders who
Shareholders. Meeting Participants have the disagree with or abstain from the proposed
right to issue opinions or raise questions and proposal to raise their hands. To facilitate
vote at the Meeting and the Chairman of the the calculation, Shareholders and Proxy of
Meeting shall have the right to request that Shareholders who disagree with or abstain from
those present prove their authority to attend the proposed ideas shall raise their hands, state
the Meeting, in accordance with the stipulated their names and the number of votes cast on the
requirements as announced in the Meeting ballot cards provided by the Bank. The Securities
Invitation. Shareholders or their proxies who are Administration Bureau and the Notary Public
present after the Meeting was declared open Officer will collect the completed “ballot cards”,
by the Chairman of the Meeting, are considered and also examine the votes listed in the Power
absent and therefore cannot submit proposals of Attorney for further counting. The notary will
and/or questions and cannot cast their votes at report the calculation results to the Chairman of
the Meeting. the Meeting.

203
With reference to POJK 32/POJK.04/2014 article 30 on the Plan to Organize a General Meeting of
Shareholders of Public Companies, shareholders who cast a vote of abstention (do not vote) are
deemed to cast the same vote as the majority vote of shareholders who cast a vote, shareholders and
the proxies of the shareholders who do not raise their hands are deemed to agree with the proposed
proposal, and if the number of votes that do not approve is not significant, the Chairman of the
Meeting has the right to declare that the proposed proposal is approved by the Meeting. The decision
of the Chairman of the Meeting regarding this matter is binding.
Resolution on proposals submitted in an Agenda are made based on deliberation to reach consensus. If
a consensus through deliberation is not reached, the decision becomes valid if it was approved by more
than ½ (one half) of the total shares with voting rights who are present or represented in the Meeting.
This is in accordance with Article 25 paragraph (1) POJK 32 in conjunction with Article 26 paragraph (1)
c POJK 32, in conjunction with Article 87 of the 2007 PT Law in conjunction with Article 11 paragraph 7
of the Articles of Association.
attendance of the board of commissioners, sharia supervisory board and

board of directors of BTPN Syariah at the AGMS in 2020
Not
No. Name Position Attend Remarks
Attend
1 Kemal Azis Stamboel President Commissioner/Independent V - -
2 Dewie Pelitawati Independent Commissioner V - -
3 Mahdi Syahbuddin Commissioner V - Via video teleconferencing
4 Yenny Lim Commissioner V - Via video teleconferencing
5 H. Ikhwan Abidin, MA Chairman of the Sharia Supervisory Board V - Via video teleconferencing
6 H. Muhamad Faiz, MA Members of Sharia Supervisory Board V - Via video teleconferencing
7 Ratih Rachmawaty President Director/Independent * V - Via video teleconferencing
8 Hadi Wibowo President Director ** V - -
9 Mulia Salim Deputy President Director * V - -
10 Gatot Adhi Prasetyo Director V - -
11 Taras Wibawa Siregar Director * V - Via video teleconferencing
12 Fachmy Achmad Director *** V - -
13 Arief Ismail Compliance Director V - -
Remarks :
*) Effective resigned since the closing of the AGMS held on 16 April 2020
**) Effective served since the closing of the AGMS held on 16 April 2020
***) Appointed at the closing of the 2020 AGMS held on 16 April 2020 and
became effective after obtaining approval from the Financial Services Authority (OJK) on 27 May 2020
204
quorum and attendance of shareholders in the annual general meeting of
shareholders in 2020
The AGMS in 2020 was attended by shareholders and/or shareholders’s representatives representing
7,064,930,838 shares or 91.7380517% of the total shares with voting rights issued by the Company,
totaling 7,701,200,000 shares - excluding 2,500,000 shares in the treasury.
Representing
Attendance of Shareholders in the
AGMS 2020 7,064,930,838
91,7380517% shares
of the total shares with voting rights issued by the Company,
totalling at 7,701,200,000 shares
In each agenda item of the meeting, shareholders and/or shareholder representatives who were
present were given the opportunity to ask questions and/or give an opinion regarding the matters
under discussion. There were a number of questions asked by shareholders, and these questions
had been properly answered.
time and place of the AGMS in 2020

The AGMS of BTPN Syariah for the financial year ending December 31, 2019 was held on 16 April
2020, on the 27th Floor of BTPN Tower, CBD Mega Kuningan, Jalan Dr. Ide Anak Agung Gde Agung
Kav 5.5-5.6, South Jakarta 12950.
The materials and agenda for the 2020 AGMS have been submitted to Shareholders and
Representative/Representatives of Shareholders at the time of summons for the AGMS in
accordance with applicable regulations.
Notaries and the Securities Administration Bureau as independent parties attended the 2020
AGMS to calculate the quorum and vote.
The AGMS was opened and chaired by Kemal Azis Stamboel, President Commissioner/Independent
Commissioner.
Whereas at the time of the 2020 Annual GMS, the change in the name of the bank was not yet
effective so that it still included the name of the previous bank. At the time of the convening of the
Annual GMS 2020, a change in the name of the bank had not been effective so that they include
the previous name of the Bank.
205
Deed:
Deed No. 24 dated 16 April 2020 made by Notary & PPAT Ashoya Ratam, SH., Mkn, South Jakarta Minutes of the
Annual General Meeting of Shareholders of PT Bank Tabungan Pensiunan Nasional Syariah Tbk "
Subject
Minutes of the Annual General Meeting of Shareholders of PT Bank Tabungan Pensiunan Nasional Syariah Tbk
First Agenda of the Meeting:

Approval of the Annual Report which has been reviewed by the Board of Commissioners including approval of the Supervisory
Report of the Board of Commissioners and the Sharia Supervisory Board and Ratification of the Company's Financial
Statements for the financial year ending on December 31, 2019 (Thirty-one December Two Thousand Nineteen) and the
payment of and full release of responsibility (volledig acquit et decharge) to members of the Board of Directors and Board
of Commissioners and Sharia Supervisory Board of the Company for management and supervisory actions carried out in
and during the financial year ending 31 December 31, 2019 (Thirty-one December Two Thousand Nineteen).
Meeting Resolutions
1. Approved the Company's Annual Report including reports on supervisory duties by the Board of Commissioners and
the Sharia Supervisory Board for the financial year ending on December 31, 2019 (Thirty-one December Two Thousand
Nineteen) which are contained in the 2019 Annual Report which has been submitted by the Board of Directors of the
Company to the Meeting.
2. Ratified the Company's Financial Statements for the financial year ended December 31, 2019 (Thirty-one December
Two Thousand Nineteen) which have been audited or audited by the Public Accountant Office (KAP) Sidharta Widjaja
& Rekan (an Indonesian partnership and member of KPMG Network of independent members affiliated with KPMG)
which is contained in the 2019 Annual Report submitted by the Company's Board of Directors to the Meeting.
3. Granted full release and discharge (volledig acquit et decharge) to the incumbent members of the Company's Board
of Directors who served in the financial year ending on December 31, 2019 (Thirty-one December Two Thousand
Nineteen), regarding management actions, and to members The Board of Commissioners and members of the
Sharia Supervisory Board regarding supervisory actions, which they each undertook during the financial year ended
31 December 31, 2019 (Thirty-One December Two Thousand Nineteen), as long as these actions are reflected in the
Company's Annual Report and Financial Statements. for the financial year ended December 31, 2019 (Thirty-One
December Two Thousand Nineteen), except for fraud, embezzlement and other criminal acts.
Voting Based on the BAE report at the meeting:

Agreed : 6,981,654,038 (99.9107056 %)
Disagreed : 0 or 0.000 %
Abstained : 6,239,800 or 0.0892944 %
Total Agreed : 6,987,893,838 (100 %)
Based on the BAE correction calculation:

Agreed : 7,058,691,038 (99.9116792 %)
Abstained : 6,239,800 or 0.0883208 %
Total Agreed : 7,064,930,838 (100 %)
Resolution Unanimous deliberation for mutual consensus (provided that there were shareholders who voted to
abstain a total of 6,239,800) provisions
Realization/ The Annual Report and Financial Report of BTPN Syariah have been approved by the Shareholders
Follow-up and are available on the BTPN Syariah Website as par of Information Disclosure and reported to the
Authority in accordance with the
206
Second Agenda of the Meeting:
The Appropriation of the part of net profit of the company for the financial year ending 31 December 2019
(Thirty-One December Two Thousand Nineteen)
Meeting Resolutions
1. Approved the use of the Company’s 2019 net profit of Rp1,399,633,812,166 (one trillion three hundred ninety nine billion
six hundred thirty three million eight hundred twelve thousand one hundred and sixty six Rupiah) in accordance with
the Law No. 40 of 2007 on Limited Liability Companies, with the breakdown as follows:
a) Rp20.000.000.000 (twenty billion Rupiah) for the Company’s reserves;
b) Rp45 (forty-five Rupiah) per share or Rp 346,554,000,000
(three hundred forty six billion five hundred fifty four million Rupiah)
for Cash Dividends to Shareholders, with the conditions:

i. The Board of Directors will subject the Cash Dividends to Dividend Tax in accordance with
the tax regulation applicable to the shareholders, and
ii. The Board of Directors is given the authority and power to determine matters related to
the implementation of Dividend payments for the 2019 financial year.
2. Booked the remaining net profit for the financial year ended on 31 December 2019 or in the amount of Rp1,033,079,812,166,
- (one trillion thirty-three billion seventy-nine million eight hundred twelve thousand one hundred and sixty six Rupiah
as retained earning to fund the Company's business activities.
Voting Agreed : 7,064,930,838 (100 %)

Abstained : 0 or 0.000 %
Total Agreed : 7,064,930,838 (100 %)
Resolution Unanimous deliberation for mutual consensus
Realization/ 1. Regarding the fulfillment of the mandatory reserve amount

Follow-up The provision for a portion of BTPN Syariah's net balance to increase the amount of reserves has
been followed up and has been recorded in accordance with the resolutions of the AGMS in 2020.
2. Regarding follow-up distribution of dividends

• Summary of the Minutes of the 2020 Annual General Meeting of Shareholders as well as
the schedule and procedures for the distribution of cash dividends have been submitted
to the Financial Services Authority (OJK) and PT Indonesian Stock Exchange (BEI) and PT
Kustodian Sentral Efek Indonesia (KSEI) through letter No. S.131/DIR/CLS/IV/2020 dated
April 20, 2020 and information disclosure has been carried out in Media Indonesia, the IDX
and OJK websites and the BTPN Syariah website.
• Payment of cash dividends (scriptless notes)

1. Cash Dividend Payment has been made through PT Kustodian Sentral Efek Indonesia
(KSEI) through letter number KSEI-9574/JKU/0520 dated May 20, 2020 regarding
Cash Dividend Implementation Report on Sharia BTPN shares.
In this letter, KSEI reports that KSEI has paid the Cash Dividend to the Account Holder at
KSEI on May 20, 2020 (Payment Date) in accordance with the ownership on the Recording
Date, April 28, 2020 (Recording Date) and Notification to Account Holders regarding
Cash Dividend distribution. mentioned above has been submitted to the Account Holder
concerned on May 20, 2020. Regarding the payment of Tax on Dividend Distribution, it has PT Bank BTPN Syariah Tbk | Annual Report 2020
also been made in accordance with applicable regulations.
2. Cash Dividend Payment

BTPN Syariah has distributed 1% cash dividend, which was not recorded on the
Indonesia Stock Exchange, to PT Bank BTPN Tbk as controlling shareholder on
20 May 2020.
207
Third Agenda of the Meeting:

Appropriation of the amount of remuneration for members of the Board of Commissioners, Sharia Supervisory Board and
Board of Directors of the Company in 2020
Meeting Resolutions
1. Granted full power and authority to the Board of Commissioners of the Company to determine Remuneration for
members of the Board of Directors and members of the Sharia Supervisory Board in 2020 through the Nomination
and Remuneration Committee Meeting, and set up the distribution between members of the Board of Directors
and members of the Sharia Supervisory Board provided that in determining the total amount and distribution of
Remuneration for members of the Board of Directors and members of the Sharia Supervisory Board, the Board of
Commissioners must take into account the recommendations of the Company's Nomination and Remuneration
Committee.
2. Approved the recommendation by the Nomination and Remuneration Committee in the Minutes of the Meeting of
the Company's Nomination and Remuneration Committee Number MOM 002/CIR/KNR/IV/2020 dated 3 April 2020,
which was approved by the Board of Commissioners contained in the Circular Decree of the Board of Commissioners
Number 003/CIR/DEKOM/IV/2020 dated 3 April 2020, that stipulates the total gross remuneration for members of the
Board of Commissioners for 2020, in total not exceeding Rp22,100,000,000, - (twenty two billion one hundred million
Rupiah), and gives power and authority to The Board of Commissioners to determine, in a decision of the Board of
Commissioners, the distribution of the total amount of remuneration among members of the Board of Commissioners
provided that in determining the distribution of the total amount of remuneration, the Board of Commissioners must
take into account the recommendations of the Company's Nomination and Remuneration Committee.

Agreed : 6,958,809,912 (99.5837955%)
Disagreed : 29,083,926 (0.4162045%)
Abstained : 0 or 0.000%
Total Agreed : 6,958,809,912 (99.5837955%)

Agreed : 7,035,846,912 (99.5883339%)
Disagreed : 29,083,926 (0.4116661%)
Abstained : 0 or 0,000%
Total Agreed : 7,035,846,912 (99.5883339%)
Resolution Most votes amounted to 7,035,846,912 (99.5883339 %)
Realization/ 1. Granted power and authority to the Board of Commissioners, to determine the remuneration of
Follow-up the members of the Board of Directors and members of the Sharia Supervisory Board in 2020
and determine the distribution between the members of the Board of Directors and members
of the Sharia Supervisory Board, and determine the remuneration for members of the Board of
Commissioners and the distribution among them. the members of the Board of Commissioners
have been assigned in accordance with the resolutions of the meeting.
2. Appropriation of remuneration for members of the Board of Directors and members of the Sharia
Supervisory Board in 2020 and determine the distribution between members of the Board of
Directors and members of the Sharia Supervisory Board and determination of remuneration for
members of the Board of Commissioners and the distribution among members of the Board of
Commissioners has been given in accordance with a meeting decision, namely by granting power
of attorney and authority to the Board of Commissioners as stated in the Circular Decree of the
Board of Commissioners Number 003/CIR/DEKOM/IV/2020 dated 3 April 2020 regarding the

Board of Commissioners' Approval on the Recommendation of the Nomination and Remuneration
Committee regarding Nomination and Remuneration Proposals for the Board of Commissioners,
Directors, Sharia Supervisory Board Independent Party Members of the Audit Committee and Risk
Monitoring Committee of PT Bank Tabungan Pensiunan Nasional Syariah Tbk for the period 2020-
2023 which determines the total gross remuneration for members of the Board of Commissioners
for 2020, in total not exceeding Rp22,100,000,000 (twenty two billion one hundred million Rupiah).
208
Fourth Agenda of the Meeting:
Appointment of a Public Accountant (“AP”) and/or a Public Accounting Firm (“KAP”) to examine the Company's books
for the financial year ended 31 December 2020 and determine the amount of the honorarium and other requirements
with respect to the appointment.
Meeting Resolutions
1. Granted full power and authority to the Board of Commissioners to Company to:
a. Appoint Public Acccountant (AP) and/or Public Accountant Office (KAP) that will examine or audit the books and
records of the Company for the financial year ending on 31 December 2020 and determine the amount of the
honorarium and other requirements regarding the appointment of the AP and/or KAP by taking into account the
recommendations of the Audit Committee and regulations apply;
b. Determine the replacement AP and/or KAP in the event that the AP and/or KAP that have been appointed
according to the Meeting's decision for any reason cannot complete/carry out an audit of the financial
statements on 31 December 2020, including determining the amount of honorarium and other requirements in
connection with the appointment of AP and/or The replacement KAP;
2. In selecting and appointing AP and/or KAP, the Company must act in accordance with:
a. The appointed AP and/or KAP must be registered as a Capital Market Supporting Professional at the Financial
b. The appointed KAP must be affiliated with the international KAP.

Agreed : 6,528,298,239 (93.4229739 %)
Disagreed : 403,888,566 (5.7798326 %)
Abstained : 55,707,033 (0.7971935 %)
Total Agreed : 6,958,809,912 (99.5837955%)

Agreed : 6,605,335,239 (93.4946908 %)
Disagreed : 403,888,566 (5.7168085 %)
Abstained : 55,707,033 (0.7885008 %)
Total Agreed : 6,661,042,272 (94.2831915 %)
Resolution The most votes of 6,661,042,272 (94.2831915 %) with 55,707,033 remaining Abstain.
Realization/ 1. Audit Committee Circular Decisions as Substitutes for Decisions Taken at the Board of
Follow-up Commissioners Meeting of PT Bank BTPN Syariah Tbk Number 003/CIR/KA/CSGC/VII/2020
dated 30 July 2020 regarding the Audit Committee's Recommendation regarding the
Appointment of a Public Accountant (AP ) and/or Public Accounting Firm (KAP) to examine the
book of BTPN Syariah ending on 31 December 2019 PT Bank BTPN Syariah Tbk;
2. Circular Decisions of the Board of Commissioners in lieu of decisions taken at the Board of
Commissioners Meeting of PT Bank BTPN Syariah Tbk Number 008/CIR/DEKOM/CSGC/
VIII/2020 dated 6 August 2020 regarding the Board of Commissioners' Approval regarding the
Appointment of a Public Accountant (AP) and/or Public Accounting Firm (KAP) to examine the
books of BTPN Syariah which ended on 31 December 2019 PT Bank BTPN Syariah Tbk;
3. The Report on the Appointment of a Public Accountant (AP) and/or a Public Accounting Firm
(KAP) in the context of an audit of annual historical financial information on 31 December 2019
has been submitted to OJK DPBS through letter number S.313/DIR/CSGC/VIII/2020 dated 19
August 2020, to OJK Capital Market through letter number S.311/DIR/CSGC/VIII/2020 dated PT Bank BTPN Syariah Tbk | Annual Report 2020
19 August 2020 and to PT Indonesian Stock Exchange through letter number S.312/DIR/CSGC/
VIII/2020 dated 19 August 2020.
209
Fifth Agenda of the Meeting:

Amendments to the Company's Articles of Association
Meeting Resolutions
Amendment to the Articles of Association of the Company, among others:
1. Amendment to the Company’s Articles of Association as stipulated in the Amendment Concept of the Articles of
Association in the slide presented during the meeting.
2. Granted full power and authority to the Board of Directors, with the right of substitution, to declare decision on
Meeting agenda and rearrange the whole Company’s Articles of Association in a Notarial Deed; and convey to the
related divisions for approval and/or announcement of the amendment to the Articles of Association, conduct
everything deemed necessary and beneficial for said purposes without exception, including to add and/or change
the Articles of Association.

Agreed : 5,513,961,917 (78.9073510 %)
Disagreed : 1,413,320,988 (20.2252785 %)
Abstained : 60,610,933 (0.8673705 %)
Total Agreed : 5,574,572,850 (79.7747215 %)

Agreed : 5,590,998,917 (79.1373482 %)
Disagreed : 1,413,320,988 (20.0047392 %)
Abstained : 60,610,933 (0.8579126 %)
Total Agreed : 5,651,609,850 (79.9952608 %)
Resolution Most votes amounted to 5,651,609,850 (79.9952608%) with abstain totaling 60,610,933
Realization/ 1. Deed of the Summary of Resolutions of of BTPN Syariah Annual General Meeting of Shareholders
Follow-up Number 26 dated 16 April 2020 made by Notary Ashoya Ratam, SH., Mkn, South Jakarta
Administrative City, which has been registered with the Ministry of Law and Human Rights of
the Republic of Indonesia in accordance with Decree Number AHU-AH.01.03-0214020 dated
May 8,2020 and has obtained Approval of Amendment to Articles of Association Number AHU-
0034666.AH.01.02.TAHUN 2020 dated 8 May 2020 which has been submitted to the Financial
Services Authority (OJK) and PT Indonesian Stock Exchange (BEI) ) as well as the Indonesian
Central Securities Depository (KSEI) through letter No. S.168/DIR/CSGC/V/2020 dated 14 May
2020 and information disclosure has been made on the IDX and OJK websites as well as the
BTPN Syariah website;
2. Deed of the Summary of Resolutions of BTPN Syariah Annual General Meeting of Shareholders
Number 03 dated 4June 2020 made by Notary Ashoya Ratam, SH., Mkn, South Jakarta
the Republic of Indonesia in accordance with Decree Number AHU-AH.01.03-0236605 dated 5
June 2020 which was submitted to the Financial Services Authority (OJK) and PT Indonesian
Stock Exchange (BEI) and PT Kustodian Sentral Efek Indonesia (KSEI) through letter No. S.187/
DIR/CSGC/VI/2020 dated 5 June 2020 and information disclosure has been made on the IDX
and OJK websites as well as the BTPN Syariah website.
Sixth Agenda of the Meeting:

Appointment of the Management of the Company
Meeting Resolutions
1. Appoint new members of the Board of Directors:
1) Hadi Wibowo as President Director
2) Dwiyono Bayu Winantio as Director (*)
3) Fachmy Achmad as Director (*)
2. Reappoint the members of the Board of Directors:

1) M. Gatot Adhi Prasetyo as Director
2) Arief Ismail as Compliance Director
3. Reappoint members of the Board of Commissioners:

1) Kemal Aziz Stamboel as President Commissioner/Independent
2) Dewie Pelitawati as Independent Commissioner
3) Mahdi Syahbuddin as Commissioner
4) Yenny Lim as Commissioner
4. Reappoint the Sharia Supervisory Board:

1) H. Ikhwan Abidin, MA as Chairman of the Sharia Supervisory Board
2) H. Muhamad Faiz, MA as Member of the Sharia Supervisory Board
210
• The lineup of the Board of Directors, the Board of Commissioners and the Sharia Supervisory Board as of the close
of AGMS in 2020 are as follows:
Board of Directors:
1. Hadi Wibowo as President Director
2. M.Gatot Adhi Prasetyo as Director
3. Arief Ismail sebagai Compliance Director
4. Dwiyono Bayu Winantio as Director (*)
5. Fachmy Achmad as Director (*)
Board of Commissioners:
1. Kemal Azis Stamboel as President Commisioner/Independent
2. Dewie Pelitawati (listed as Dewi Pelitawati on state ID) as Independent Commissioner
3. Mahdi Syahbuddin as Commissioner
4. Yenny Lim as Commissioner
Sharia Supervisory Board:

1. H. Ikhwan Abidin, MA as Chairman of the Sharia Supervisory Board
2. H. Muhamad Faiz, MA as Member of the Sharia Supervisory Board
The terms of office of members of the Board of Commissioners, Board of Directors, and Sharia Supervisory Board began
at the closure of AGMS in 2020 up until the closure of the third AGMS in 2023, with the conditions that they have passed
the Fit and Proper Test from the Financial Services Authority (OJK).
*Appointment effective after the approval of the Financial Services Authority (OJK).
5. Granted power and authority to the Board of Directors with substitution rights to declare in a notarial decree the
above changes and submit it to the Ministry of Legal and Human Rights of the Republic of Indonesia and to take
necessary action in accordance with the prevailing regulations

Agreed : 5,437,196,617 (77.8088040 %)
Disagreed : 1,447,506.588 (20.7144903 %)
Abstained : 103,190,633 (1.4767058 %)
Total Agreed : 5,540,387,250 (79.2855097 %)

Agreed : 5,514,233,617 (78.0507799 %)
Disagreed : 1,447,506,588 (20.4886165 %)
Abstained : 103,190,633 (1.4606036 %)
Total Agreed : 5,617,424,250 (79.5113835 %)
Resolution Most votes amounted to 5,617,424,250 (79.5113835%) with abstain totaling 103,190,633
Realization/ 1. Deed of the Summary of Resolutions of BTPN Syariah Annual General Meeting of Shareholders
Follow-up Number 26 dated 16 April 2020 made by Notary Ashoya Ratam, SH., Mkn, South Jakarta
the Republic of Indonesia in accordance with Decree Number AHU-AH.01.03-0214020 dated
May 8, 2020 and has obtained Approval of Amendment to Articles of Association Number AHU-
0034666.AH.01.02.TAHUN 2020 dated 8 May 2020 which has been submitted to the Financial
Services Authority (OJK) and PT Indonesian Stock Exchange (BEI) ) as well as the Indonesian
Central Securities Depository (KSEI) through letter No. S.168/DIR/CSGC/V/2020 dated 14 May
2020 and information disclosure has been made on the IDX and OJK websites as well as the
BTPN Syariah website;
2. Deed of the Summary of Resolutions of BTPN Syariah Annual General Meeting of Shareholders
Number 03 dated 4 June 2020 made by Notary Ashoya Ratam, SH., Mkn, South Jakarta
the Republic of Indonesia in accordance with Decree Number AHU-AH.01.03-0236605 dated 5
June 2020 which was submitted to the Financial Services Authority (OJK) and PT Indonesian
Stock Exchange (BEI) and PT Kustodian Sentral Efek Indonesia (KSEI) through letter No. S.187/
DIR/CSGC/VI/2020 dated 5 June 2020 and information disclosure has been made on the IDX
and OJK websites as well as the BTPN Syariah website.
211
stages in convening the AGMS in 2020
28.02
Date of submitting the plan
to convene AGMS
By letter S.051/DIR/CSL/II/2020
09.03
Announcement Date
in the Newspaper
23.03
Newspaper : Bisnis Indonesia daily
and copied to the Financial Services
Authority (OJK) through Letter
No. S.069/DIR/CSL/III/2020 23
Recording Date
24.03
Date of Invitation
in the Newspaper
16.04 Newspaper : Bisnis Indonesia daily

and copied to the Financial Services
Authority (OJK) through Letter
No. S.082/DIR/CSL/III/2020
Convening of the AGMS
The 27th floor BTPN Tower, CBD
20.04
Mega Kuningan Jl. Dr. Ide Anak

Agung Gde Agung Kav.5,5.5-6
South Jakarta 12950 Indonesia
Date of submitting the AGMS results
To the Financial Services Authority (OJK) and

the Indonesia Stock Exchange through:
1. Letter Number S.131/DIR/CSL/IV/2020

and published in the daily Bisnis Indonesia,
the Company's website and the websites
of the Indonesia Stock Exchange and
the Financial Services Authority (OJK)
concerning presentation of the Summary
of Resolutions of the AGMS 2020.
2. Letter Number S.164/DIR/CSGC/V/2020
concerning submission of the Deed of
Summary of Resolutions of the AGMS
2020.
212
follow-up to resolutions of the GMS
in the previous year
BTPN Syariah has implemented the resolutions of the Annual General Meeting of Shareholders
and the Extraordinary General Meeting of Shareholders conducted for the financial year ending
31 December 2018 with the following information:
Follow-up - Annual General Meeting of Shareholders (14 February 2019)

No Agenda Resolutions Status Remarks
1 Approval of the Annual Report 1. Approved the Company Annual Completed Approved at the AGMS
including the report of the Report including the report of the convened on 14 February 2019
supervisory function performed supervisory function performed
by the Board of Commissioners by the Board of Commissioners
and the Sharia Supervisory and the Sharia Supervisory Board
Board for the accounting year for the accounting year ended
ending 31 December 2018 on 31 December 2018 (thirty
(thirty first of December two first of December two thousand
thousand eighteen) and to eighteen) that is contained in
grant full release and discharge the Annual Report 2018 that had
(volledig acquit et decharge) to been presented by the Board of
the incumbent members of the Directors of the Company in the
Board of Directors, the Board meeting.
of Commissioners and Sharia
Supervisory Board for the 2. Ratified the Company Financial
management and supervision Statements for the accounting
that had been performed year ended on 31 December 2018
during the accounting year (thirty first of December two
ended 31 December 2018 thousand eighteen) that had been
(thirty first of December two audited by the Public Accounting
thousand eighteen). Firm Tanudiredja, Wibisana, Rintis
dan Rekan (a member of PwC
Global Network) that is contained
in the Annual Report 2018 that
had been presented by the Board
of Directors of the Company in
this meeting.
3. G ra nt e d fu l l re l e a s e a n d
discharged (volledig acquit et
decharge) to the incumbent
members of the Board of Directors PT Bank BTPN Syariah Tbk | Annual Report 2020
of the Company for the accounting
year ended 31 December 2018
(thirty first of December two
thousand eighteen), for all the
deeds of managing the company,
and to the incumbent members
of the Board of Commissioners
and Sharia Supervisory Board
for the supervision that had been
performed during the accounting
year ended 31 December 2018
(thirty first of December two
thousand eighteen); to the extent
that such deeds are recorded
in the Annual Report and the
Financial Statement of the
Company for the accounting year
ended 31 December 2018 (thirty
first of December two thousand
eighteen); except in the event of
fraud, embezzlement or other
criminal deeds.
213

2 Appropriation of net profit for 1. Approved the use of net profit Completed Appropriation of part of the
the accounting year ended on for the accounting year 2018 net profit of BTPN Syariah to
31 December 2018 (thirty first of Rp965.310.540.948 (nine add the amount of general
of December two thousand hundred sixty five billion three reserves had been followed
eighteen) hundred ten million five hundred up and had been recorded
forty thousand nine hundred according to the Resolutions
and forty eight Rupiah) after of Annual GMS 2019.
appropriation for general reserves
of Rp20,000,000,000 (twenty
billion rupiah) pursuant to the Law
No. 40 of 2007 concerning Limited
Liabilities Company, entirely to
strengthen the capital position
of the Company and shall not be
distributed as dividend for the
shareholders.
3 Approval on the amount of 1. Granted full power and authority Completed 1. The Minutes of Meeting
remuneration for the members to the Board of Commissioners of the Board of
of the Board of Commissioners, of the Company to decide the Commissioners No. MOM
the Sharia Supervisory Board Remuneration for the members 002/KOM/ CSL/I/2019
and the Board of Directors of of the Board of Directors and dated 16 January 2019
the Company in 2019; the members of the Sharia determined the total
Supervisory Board in 2019 through gross remuneration for
Nomination and Remuneration members of the Board
Committee Meeting, and to of Commissioners for the
decide its distribution amongst accounting year ending 31
the members of the Board of Decembe 2019 (thirty first
Directors and the members of December two thousand
the Sharia Supervisory Board nineteen).
under the condition that in making
such decision of the total amount
and its distribution to members
of the Board of Directors and
the members of the Sharia
Supervisory Board, the Board of
Commissioners is obliged to take
into account the recommendation
of the Nomination and
Remuneration Committee of the
Company;
214
2. Approved the recommendation of 2. The Minutes of Meeting
the Nomination and Remuneration of the Nomination and
Committee stated in the Minutes Remuneration Committee
of Meeting of the Nomination of the Company No. MOM
and Remuneration Committee 001/RNC/I/2019 dated 16
of the Company No. MOM 001/ January 2019 about the
RNC/I/2019 dated 16 January total gross remuneration
2019, that was approved by the for members of the
Board of Commissioners as Board of Commissioners
stated in the Minutes of Meeting for the accounting year
of the Board of Commissioners ending 31 December 2019
No. MOM 002/KOM/ CSL/I/2019 (thirty first December two
dated 16 January 2019 that thousa nd nineteen).
determined the total gross
Remuneration for the members
of the Board of Commissioners
for the year 2019 not exceeding
Rp10,200,000,000 (ten billion
two hundred million rupiah), and
to grant power and authority to
the Board of Commissioners to
decide, in a Decision of the Board
of Commissioners, the distribution
of the total remuneration to
the members of the Board
of Commissioners under one
condition that in making such
decision of the distribution of the
total Remuneration, the Board of
Commissioners is obliged to take
into account the recommendation
of the Nomination and
Remuneration Committee of the
Company;

215

4 Appointment of the Public 1. Appointed the Public Accountant Completed 1. Minutes of Meeting of the
Accountant to audit the books a n d /o r P u b l i c A c c o u n t i n g Board of Commissioners
of the Company for accounting Firm to audit the books of the N o.0 03 /KO M/CSL /
year ending 31 December 2019 Company for the accounting year IV/2019 dated 22 April
and the determination of the ending 31 December 2019 and 2019 concerning the
amount of fees and other determine the amount of fees Approval of of the Board
conditions of such appointment. and other condition of such the of Commissioners for
appointment of Public Accountant the appointment of the
and/ or Public Accounting firm Public Accountant and/
taking into consideration the or Public Accounting
recommendation of the Audit Firm to audit the books
Committee and the prevailing of BTPN Syariah for the
regulations; accounting year ending
31 December 2019;
2. Appointed the substitute Public
A cco u n t a n t a n d /o r P u b l i c 2. Minutes of Meeting of
Accounting Firm in the event Audit Committee No.
that Public Accountant or Public M O M / K A /0 2 / I V/ 2 0 1 9
Accounting appointed by the dated 22 April 2019
Meeting for whatever reasons is concerning KPMG (Public
not able to complete or perform Accounting Firm/Kantor
the auditing for the financial Akuntan Public KAP
reports for the year ending 31 Shidarta Wijaya & Rekan)
December 2019 including to and recommendation of
determine the amount of fees Audit Committee dated
and other conditions of the 22 April 2019 concerning
appointment of the substitute the appointment of the
Public Accountant or Public Public Accountant and/
Accounting Firm or Public Accounting
Firm to audit the books
of BTPN Syariah for the
accounting year ending
31 December 2019;
3. Report of the Process of

Appointment of Public
A c c o u n t a n t a n d /o r
Public Accounting Firm
to audit the historical
financial information for
accounting year ending 31
December 2019 had been
submitted to OJK DPBS
through the Letter No.
S.154/DIR/CSL/V/2019
dated 6 May 2019, to OJK
Capital Market through
the Letter No. S.155/DIR/
CSL/V/2019 dated 6 May
2019 and to Indonesian

Stock Exchange (PT Bursa
Efek Indonesia) through
the Letter No. S.156/DIR/
CSL/V/2019 dated 6 Mei
2019.
5 Accountability report of the There were no specific resolution Completed A c c o u n t a b i l i t y o f t h e
utilization of funds acquired and the accountability report of the utilization of funds acquired
from the Initial Public Offering utilization of funds acquired from the from the Initial Public Offering
(IPO) of the Company. Initial Public Offering (IPO) of the (IPO) has been entirely
Company had been submitted to the extended for Murabhahah
Authority and the realization had been Financing as mandated and
entirely completed. according to what had been
presented in AGMS 2019 and
disclosure of information on
this matter had been done
according to regulation.
216
follow-up - Extraordinary General Meeting of Shareholders (2 September 2019)
1 Changes of the 1. Approved and accepted the resignation Completed Deed of the Summary of Resolutions
composition of of Maya Kartika as a member of the of Extraordinary General Meeting
the members Company's Board of Commissioners as of of Shareholders of BTPN Syariah
of the Board of the closing of the 2019 EGMS, with gratitude No. 02 dated 2 September 2019
Commissioners and high appreciation for the services she by Notary Ashoya Ratam, SH.,
of the Company has provided while serving as a member of Mkn, Administrative City Jakarta
the Company's Board of Commissioners. Selatan, which has been registered
in the Ministry of Legal and Human
2. Appointed Yenny Lim as a new member Rights of the Republic of Indonesia
of the Board of Commissioners as of the in the Decree No. AHU.AH.01.03-
closing of the 2019 EGMS. 0332927 dated 17 September
2019 and has been reported to
3. Declared that as of the closing of the 2019 the Financial Services Authority in
EGMS, the composition of the members of a letter Number S.297/DIR/CSL/
the Board of Commissioners, members of IX/2019 dated 19 September 2019
the Sharia Supervisory Board and members regarding the Submission of Deed
of the Board of Directors of the Company of Resolution of the Extraordinary
are as follows: Meeting of the Shareholders of PT
Bank Tabungan Pensiunan Nasional
Board of Commissioners Syariah Tbk.
1. President Commissioner/Independent:
Kemal Azis Stamboel
2. Independent Commissioner:
Dewie Pelitawati
(appears in the Identity Card as Dewi
Pelitawati)
3. Commissioner
Mahdi Syahbuddin
4. Commissioner:
Yenny Lim

217

1. Chairman of the Sharia Supervisory Board:

2. Sharia Supervisory Board Member:

H. Muhamad Faiz, MA
Directors
1. President Director/Independent:
Ratih Rachmawaty
2. Deputy President Director :

Mulia Salim
3. Director :
Taras Wibawa Siregar
(appears in the Identity Card as Taras
Wibawa)
4. Director :
Gatot Adhi Prasetyo
5. Compliance Director:
Arief Ismail
Under the condition that the term of

office of the new member of the Board of
Commissioners is equal to the remaining
term of office of the other incumbent
members of the Board of Commissioners,
that is until the closure of the Annual
General Meeting of Shareholders of the
Company that will be held in 2020, without
disregarding the possible changes that
might happen before the end of such the
term of office.
2 The Buyback 1. Approved the buyback of shares of the Completed 1. The buyback of shares of BTPN
of Shares of Company at the maximum of 0.032% Syariah was fully implemented
the Company (zero point zero three two percent) of the on 23 October 2019 at
in order to total shares issued and paid up or at the 2.500.000 (two million five
provide variable maximum of 2.500.000 (two million five hundred) shares.
remuneration hundred) shares in the Company.
according to 2. The buyback of share of
POJK No.59/ 2. Approved the implementation of the PT BTPN Syariah has been
POJK.03/2017 buyback of the shares in order to provide the reported to the Financial
variable remuneration for the members of Services Authority (OJK) in
the Board of Directors pursuant to POJK No. the Letter Number S.360/
30/POJK.04/2017 and will be administered DIR/CSL/XII/2019 tanggal 6
by following and abiding to the prevailing Desember 2019
legal regulations.
3. I n f o r m a t i o n disclosure
3. The implementation of the buyback of regarding this matter has been
the shares in order to provide the variable listed on the website of BTPN
remuneration for the members of the Board Syariah, the website of the
of Directors of the Company, as well as the Indonesian Stock Exchange
execution of the payment of the variable which is integrated with
remuneration shall be made with the written the website of the Financial
approval of the Board of Commissioner. Services Authority (OJK).
4. Granted power and authority to the Board

of Directors with substitution rights to take
all the necessary actions in connection to
Resolution for the Second Agenda Item of
Meeting according to the prevailing legal
regulations, including its declaration in a
Notarial Deed.
218
disclosure of transaction
containing conflict of interest
Conflict of interest in BTPN Syariah means The Board of Commissioners, the Board of
the disparity between the economic interest of Directors, and the Sharia Supervisory Board of
financial service institution within the financial BTPN Syariah have acted independently and
conglomeration of SMBC group and personal did not have any conflict of interest that could
economic interest of the owners, members disrupt their capacity to carry out their tasks
of the Board of Commissioners, members professionally and objectively at BTPN Syariah.
of the Board of Directors, executives, and/
or the parties related to the financial service In 2020, all transactions at BTPN Syariah are
institution. free from conflict of interest and intervention
of shareholders or other parties.
BTPN Syariah, as a financial service institution
and a member of the financial conglomeration
of SMBC, has the policy to identify, mitigate disclosure of affiliation
and manage conflict of interests, including
those from transactions with affiliated parties transaction
and inter-group transactions.
Each member of the Board of Commissioners,
The policy also prohibits members of the Board the Board of Directors and the Sharia
of Directors and the Board of Commissioners Supervisory Board at BTPN Syariah are not
to take action that could inflict losses or reduce affiliated with the Bank, with other members
the profit of the institution, and they are of the Boards, or with the Bank’s major
obliged to disclose any conflict of interest in shareholders.
every decision-making process.
Referring to the Financial Services Authority
The guide to handle conflict of interest in Regulation (POJK) No. 42/POJK.04/2020
BTPN Syariah for the implementing organ dated 1 July 2020, BTPN Syariah has created
is referred to the Articles of Association; internal procedure on the implementation of
the Corporate Governance Policy; the Work affiliation transaction and conflict of interest
Guidelines and Rules of Conduct for the Board transaction at the Bank.
of Commissioners; the Board of Directors and
the Sharia Supervisory Board; and the Bank’s BTPN Syariah did not have any affiliation
Code of Ethics. transaction in 2020.
BTPN Syariah stipulates the disclosure and

transparency of conflict of interest at the
Bank in corporate meeting summary and other PT Bank BTPN Syariah Tbk | Annual Report 2020
disclosure of information mediums.
219
board of commissioners,
sharia supervisory board and
board of directors
3. In performing the supervision, the Board
fit and proper test of the of Commissioners shall direct, monitor
and evaluate the implementation of the
board of commissioners, strategic policy of the Bank. For this duty and
responsibility the Board of Commissioners
sharia supervisory board is entitled to request the required data and
information to the Board of Directors;
and board of directors
4. In performing the supervision, the Board
All members of the Board of Commissioners, of Commissioners is prohibited from being
the Sharia Supervisory Board and the Board of involved in the decision making of the Bank
Directors had fulfilled the fit and proper test by operation, except:
the Financial Services Authority (OJK) as of 31
December 2020. a. Provision of funds to Connected Party
as stipulated in the regulations of Bank
Indonesia or Financial Services Authority
board of commissioners (OJK) regarding Legal Lending Limit or
in an amount that is exceeding certain
According to the Law No.40/2007 on limited amount that from time to time will be
liability firms, the Board of Commissioners decided by the Board of Commissioners;
is an independent instrument within the and
organization company that is tasked to b. Matters as decided in the Articles of
conduct general and/or special supervision Association of the Bank or the prevailing
in accordance to Articles of Association, and legal regulations.
to provide advice to the Board of Directors in
managing the Bank based on Good Corporate 5. Decision making by the Board of
Governance (GCG) principles. Commissioners shall not negate the
responsibility of the Board of Directors in
tasks and responsibilities of the management of the Bank;
board of commissioners 6. The Board of Commissioners shall provide

The duties and responsibilities of the Board of sufficient time to perform the the duties and
Commissioners according to latest the Charter responsibilities in an optimum manner;
of the the Board of Commissioners are, as
follows: 7. The Board of Commissioners shall ensure

that the Board of Directors follows up the
1. The Board of Commissioners must ensure audit findings and recommendation from the
the implementation of GCG principles in all Bank Internal Audit Unit, external auditor,
of Bank's activities and at all layers of the and Financial Services Authority (OJK)
organization; inspection report and/or the inspections of
the other authorities;
2. The Board of Commissioners shall perform
supervision to the undertaking of duties and 8. The Board of Commissioners is obliged to
responsibilities by the Board of Directors and report to Financial Services Authority (OJK)
provide advices to the Board of Directors; at the latest 7 day since the finding of:
a. Violation of Laws and regulations in

financial and banking;
b. Situation or forecast of situation that
could be detrimental for the sustainability
of the Bank;
220
9. The Board of Commissioners shall 1. Audit Committee;
propose the candidate member of the 2. Risk Monitoring Committee;
Sharia Supervisory Board to the Board 3. Nomination and Remuneration Committee;
of Directors, taking into consideration
the recommendation of the Nomination The Board of Commissioners ensures that all
and Remuneration Committee for further the Committees perform the duties effectively.
endorsement from Indonesian Ulema Each of the Board of Commissioners’
Council and approval from Financial Committee in BTPN Syariah has its own
Services Authority (OJK). The General Charter.
Meeting of Shareholders is entitled to
delegate the authority to the Board of charter of the board of
Commissioners to appoint the member of
the Sharia Supervisory Board.
commissioners
In performing the duties and responsibilities,
10. In the undertaking of Internal Audit the members of the Board of Commissioners
Function, the Board of Commissioners is in BTPN Syariah always refers to the Charter
responsible for: of the Board of Commissioners, that has
a. Ensure that the Board of Directors always been updated and refined on periodic
develops and maintains internal control basis according to the prevailing regulations.
system that is adequate, effective and
efficient; In 2020, the Board of Commissioners has
b. Review the effectiveness and efficiency reviewed and updated the Charter of the
of internal control system based on the Board of Commissioners as part of the
information from of Internal Audit Unit annual review process. The latest Charter of
at least once a year; and the Board of Commissioners BTPN Syariah is
c. Appoint independent Quality No.01/PedomanKerja/CSGC/VI/2020 dated
Assurance from external party to 22 June 2020.
assess the performance of Internal
Audit unit, taking into consideration The Charter of the Board of Commissioners
the recommendation from Audit stipulates:
Committee.
1. Organization;
11. The Board of Commissioners shall maintain 2. Independence;
good communication with the Internal 3. Duties and Responsibilities;
Audit Function from the parent company 4. Establishment of Committees PT Bank BTPN Syariah Tbk | Annual Report 2020
to ensure that Internal Audit Function of 5. The Function of President Commissioner;
the parent company defines the auditing 6. Work Ethics;
scope and performs the internal audit 7. Office Hours;
activities that are adequate for the Bank. 8. Meetings;
9. Conflict of Interest;
establishment of board of 10. Transparency;
11. Terms of Office;
commissioners's committees 12. Accountability of the Board of
According to the Charter of the Board of Commissioners;
Commissioners in BTPN Syariah, in order to 13. Development;
support the effectiveness in the undertaking 14. Others.
of duties and responsibilities, the Board of
Commissioners has established the Board of
Commissioners’ Committees, that consist of:
221
composition of members of iii. Never been sentenced for committing

the board of commissioners criminal acts that caused financial
losses to the state and/or related
The Composition and Criteria of Members of financial sectors, and;
Board of Commissioners and Organization iv. Never been a member of Board of
as stipulated in the Code of Conduct and Directors and/or Commissioners
Guidance for the Board of BTPN Syariah are: who, during tenure:
a.) Has skipped an Annual GMS;
1. The number of Board of Commissioners b.) Has had an accountability report
comprise at least 3 (three) people and at the as a member of Board of Directors
most is similar to the number of Directors; and/or Commissioners rejected by
the GMS or has never submitted an
2. At least 1 (one) member of Board of accountability report to GMS as a
Commissioners should reside in Indonesia; member of Board of Directors and/
or Commissioners.
3. The Board of Commissioner is led by a c.) Has caused a company which
President Commissioners, who should be an obtains permission, approval or
Independent Commissioner; registration from OJK to fail in
fulfilling their obligation to submit
4. The Board of Commissioners shall annual report and/or financial
have members with expertise in macro report to the Financial Services
economy, sharia banking and finance, law, Authority (OJK).
accountancy and auditing; d.) Committed to comply with existing
laws and regulations;
5. The Board of Commissioners shall perform e.) Knowledgeable and/or an expert in
its duties and responsibilities independently. fields required by the Company;
To ensure its independence, at least 50 f.) Fulfillment of above requirement
(fifty) percent members of the Board are must be stated in an official letter
Independent Commissioners; and submitted to the Bank;
g.) The Bank is obliged to hold a GMS to
6. Those eligible to become members of The replace any member of the Board of
Board of Commissioners are those who have Commissioners who fail to meet any
met requirements by the time of selection of the above requirements.
and during terms of office that include:
7. Any proposals to replace and/or appoint
a. Good standing of characters, morals member of the Board of Commissioners

integrity. to GMS shall take into account
b. Competency to perform legal acts. recommendation from Nomination and
c. Within 5 (five) years prior to appointment Remuneration Committee;
or during tenure:
i. Never declared bankruptcy;
ii. Never caused a company to declare
bankruptcy while serving as its
member of the Board of Directors
and/or Board of Commissioners;
222
8. Each member of the Board of Commissioners As of 31 December 2019, all the members of the
shall pass the Fit and Proper Tests in Board of Commissioner does not have financial
accordance to regulation by the Financial relationship and family relationship with the
Services Authority (OJK)/Bank of Indonesia other members of the Board of Commissioners,
on fit and proper; Sharia Supervisory Board, the Board of
Directors and/or Controlling Shareholders. All
9. Member of the Board of Commissioners can members of the Board of Commissioner have
hold dual position as: performed disclosure of information and have
disclosed the relationship and management
a. Member of the Board of Commissioners, according to prevailing regulations.
Directors or Executives in 1 (one) non-
financial organization/company; Independency of the Board of Commissioners
in BTPN Syariah refers to the Charter of the of
b. Member of the Board of Commissioners the Board of Commissioners that governs as
or Directors who perform supervisory follows:
duties in 1 (one) non-sharia commercial 1. The Board of Commissioners shall perform
bank, financial subsidiary; the duties and responsibilities in an
c. Member of the Board of Commissioners, independent manner;
or Executives at 1 (one) banking company
which is also shareholder of the Bank; 2. Independent Commissioner is the member
d. Member of the Board of Commissioners, of the Board of Commissioner who does not
Directors or Executives in 1 (one) have financial relationship, management,
non-banking company which is also shares ownership, and/or family relationship
shareholder of the Bank; or with the other members of the Board of
e. Executive at not more than 3 (three) non- Commissioners, the members of the Board
profit organizations. . of Directors and/or Controlling Shareholders
or other relationship of whatsoever in
10. The majority of the members of the Board nature, which may influence his/her ability
of Commissioners are prohibited from to act in an independent manner;
having family relationships to second degree
with the other members of the Board of 3. Former members of the Board of Directors
Commissioners and/or the members of the or Executive Officers of the Bank of the
Board of Directors. parties who have relationship with the
Bank, who may influence the ability to act
independency and in an independent manner are not eligible
to serve as the members of the Board
diversity of members of of Commissioners in the respective Bank
board of commissioners before taking the cooling off period of 6 (six)
months (Reference: PBI 11/33/PBI/2009;
independency of members of board of that amended in PBI No.15/13/PBI/2013
commissioners about the Amendment to PBI Nomor 11/3/
PBI/2009 concerning sharia bank;
BTPN Syariah has complied with the laws
concerning the independence of the Board of
Commissioners.
223
4. This provision, however, does not apply 9. Independent Parties within the Company
for the former members of the Board of who have held their office for more
Directors or Executive Officers performing than 2 (two) periods, in extraordinary
supervisory function; circumstances, shall be re-appointed,
provided that they declare their
5. Independent Commissioner must fulfill the independence in a written statement, as
following requirements: required in the Establishment of Audit
Committee for public companies and stated
a. Is not a person who works or has the in this Annual Report.
authority and responsibility to plan,
lead, control or supervise the Bank In 2020, members of the Board of
activities during the past past 1 (one) Commissioners who are also Independent
year, except for the reappointment as Commissioners and appointed as members
the Independent Commissioner of the of the Audit Committee for more than two
Bank for the subsequent term; periods have declared their independence in
b. Does not own the shares, either directly a written statement on independence that is
or indirectly, of the Bank; well-documented.
c. Does not have affiliation relationship
to the Bank, members of the Board of Members of the Board of Commissioners
Commissioner, member of the Board of at BTPN Syariah who are also Independent
Directors or the Ultimate Shareholder of Commissioners have met the requirements
the Bank; of independence and have proven him/herself
d. Does not have direct or indirect to have no financial, managerial relations, or
relationship to the Bank activities. share ownership and/or family relation with
other members of the Board of Commissioners,
6. Independent Commissioner who has served Directors and/or controlling Shareholders or
for 2 (two) terms of office is eligible for any other relations, which in nature may affect
reappointment for the next term as long as his/her ability to act independently.
the Independent Commissioner declares his
independency in the AGMS; All of the Independent Commissioners in BTPN
Syariah are not former members of the Board
7. The declaration of independency of the of Directors or held an executive position in the
Independent Commissioner must be Bank or parties with relations to the Bank that
disclosed in the Annual Report; can affect their ability to remain independent.
8. In the event that the Independent

Commissioner also serves as the Audit
Committee, the respective Independent
Commissioner is only eligible for
reappointment for next 1 (one) term of
office of Audit Committee.
224
independent commissioner
In accordance with the Regulation of Financial Services Authority (OJK) Number 33/POJK.04/2014
on Directors and Board of Commissioners of Public Entity, an Independent Commissioner is a
member of the Board of Commissioners who does not work at the Public Entity and has met
requirements as Independent Commissioner.
Independent Commissioner
Aspects of Independence
Kemal Azis Stamboel Dewie Pelitawati
Have no direct or indirect shares of the Bank √ √
Have no direct or indirect relation related to the Bank’s activities √ √

Have no concurrent position as: Director or Executive with
√ √
supervisory duties
Have no family relation up to the second degree with other members
of the Board of Commissioners and/or Directors and/or Controlling √ √
Shareholders
diversity of members of board of commissioners
All members of the Board of Commissioners BTPN Syariah are appointed by the General Meeting
of Shareholders taking into consideration the recommendation from the Nomination and
Remuneration Committee and have passed the requirement of fit and proper test from Financial
Services Authority (OJK).
The determination of the Composition of the Board of Commissioners is made by taking

into consideration the complexity and the need of the Bank. The composition of the Board of
Commissioners is based on the banking knowledge, expertise, professional experience, and
background to support the effectiveness of the undertaking of duties of the Board of Commissioners
without differentiating gender, ethnicity, race and religion.
At present, the total members of the Board of Commissioners BTPN Syariah is 4 (four) persons, of
which 2 (two) members of the Board of Commissioners are women and 2 (two) members of the
Board of Commissioners are Independent Commissioners.
All members of the Board of Commissioners BTPN Syariah have fulfilled the number, composition, PT Bank BTPN Syariah Tbk | Annual Report 2020
criteria, and independency according to the prevailing regulations.
225
the diversity of the board of commissioners
No Diversity Aspect Realization

1 Nationality Indonesian citizen
2 Education a. Macro Economy

b. Law
c. Sharia Banking and Finance
d. Accounting and Audit
3 Certification a. Banking Risk Management Certification Level 2

b. Banking Risk Management Certification Level 4 (only for the members of the
Board of Commissioners who also sit as executive officers in the parent bank)
c. Foundation of Sharia Banking Certification
3 Work Experience a. Public Accountant Office

b. The National Board of Information and Technology
c. Member of House of Representatives
d. Corporate Legal, Governance, Compliance, Corporate Secretary, Risk
Management
e. Lawfirm Partner
f. Indonesia Bank Restructuring Agency (IBRA)
g. Director of Human Capital at national bank
h. Deputy Chief Financial Officer at national bank
i. Executive at a national bank overseeing Corporate Planning, Corporate
Performance, General Affairs, Credit Risk, Market Risk, Operational Risk,
Financial Planning and Performances, Credit Analyst, and establishment of
Risk Management Task Force
4 Gender 2 male
2 female
the composition of the board of commissioners
Based on the decision by the BTPN Syariah General Shareholders Meeting in 2020, Shareholders
approved the re-appointment of all members of the Board of Commissioners.
The term of office of the current members Board of Commissioners of BTPN Syariah is until the closing
of BTPN Syariah General Shareholders Meeting in 2023, taking into account that changes may occur
before the end of the term of office.
There are no changes to the composition of the Board of Commissioners of BTPN Syariah in 2020.
The composition of members of the Board of Commissioners as of 31 December 2020 is as follows:
No. Name Position Authority Approval Effective Date
1 Kemal Azis Stamboel President Commissioner/ 24 February 2014 22 May 2014

Independent Commissioner (KEP-8/D-03/2014)
2 Dewie Pelitawati Independent Commissioner 24 February 2014 22 May 2014
(KEP-9/D-03/2014)
3 Mahdi Syahbuddin Commissioner 23 December 2014 13 January 2015
(KEP-128/D-03/2014)
4 Yenny Lim Commissioner 17 July 2019 2 September 2019
(KEP-122/D.03/2019)
All members of the Board of Commissioners at BTPN Syariah have met all the requirements
according to the prevailing ragulations.
226
dual position of members of the board of commissioners
With regard to the disclosure of dual position of the Board of Commissioners as of 31 December
2020, the Board of Commissioners of BTPN Syariah do not hold any dual position as the member
of Board of Commissioners, Board of Directors and Executive Officers in the other banking
institution, company or other institution that are exceeding the maximum limit allowed by the
No. Name Position Company Year

1 Kemal Azis Stamboel Member of Board of Advisors of WWF Indonesia WWF Indonesia 1999 – now
President Commissioner PT Digital Solusi Pratama 2019 – now
Member of the Board of Trustees Universitas Padjadjaran 2020 – 2025
2 Dewie Pelitawati - - -
3 Mahdi Syahbuddin - - -
4 Yenny Lim Planning & Deputy CFO PT Bank BTPN Tbk 2019 – now
disclosure of share ownership of the board of commissioners
BTPN Syariah share ownership disclosure by members of the Board of Commissioners as of

31 December 2020
Number of Share Ownership

Name Position
shares Percentage
Board of Commissioners
Kemal Azis Stamboel 0 0.00% President Commissioner/Independent
Dewie Pelitawati 0 0.00% Independent Commissioner
Mahdi Syahbuddin 0 0.00% Commissioner
Yenny Lim 0 0.00% Commissioner
terms of office of board of commissioners In addition to the orientation program, all

members of the Board of Commissioners
Members of the Board of Commissioners at and Directors have attended Refreshment
BTPN Syariah are appointed by GMS for 3 Programs in 2020, which included:
(three) years of service period, with possible re- PT Bank BTPN Syariah Tbk | Annual Report 2020
appointment. 1. Refreshment on Risk Management
Certification Level 5, attended by Directors
orientation for on 28 July 2020 in Jakarta;
the board of commissioners
2. Online discussion entitled "Regulation and
The President Director shall ensure that all the Role of the Board of Commissioners and
the newly appointed members of the Board of Directors on Bank’s Performance” attended
Commissioners have the necessary information by the Board of Commissioners on 12 August
related to the Bank in order to fulfill their duties 2020 in Jakarta;
and obligations. The Compliance Director
who is in Charge of Corporate Secretary is 3. Webinar entitled “Crime Profiling and Risks
responsible to provide such information. of Money Laundering Terrorism Funding as
the Impact of COVID-19” attended by the
In 2020, there was no appointment of new Board of Directors on 19 August 2020 in
members of the Board of Commissioners. Jakarta;
227
4. Training on Personal Branding & Impactful In 2020, the Board of Commissioners has
Communication attended by the Board of carried out its supervisory responsibility
Directors on 10 and 17 September 2020 in by advising, monitoring and evaluating the
Jakarta; implementation of strategic policies of the
Bank. In order to implement these tasks and
5. Refreshment on Risk Awareness attended responsibilities, the Board of Commissioners
by the Board of Directors on 5 October may request necessary data and information
2020 in Jakarta; from the Board of Directors.
6. Webinar Info Bank & Jamkrindo Syariah The supervisory tasks of the Board of
– The Role of Shariah Guarantee in Commissioners during 2020 cover various
Acceleration National Economic Recovery aspects, including:
attended by the Board of Directors on 17
September 2020 in Jakarta; 1. The Board of Commissioners has
ensured that BTPN Syariah supports the
7. Personal Branding Private Coaching Government in the National Economic
attended by the Board of Directors 18 Program during the Covid-19 pandemic
September 2020 in Jakarta; by providing customers various facilities
to ease financing during 2020. These
8. Refreshment Risk Awareness attended by programs and policies by BTPN Syariah to
the Board of Commissioners on 8 October its customers are included in the Financial
2020 in Jakarta; Performance and Business Review in this
2020 Annual Report;
9. Webinar on Corporate Culture attended
by the Board of Directors on 19 November 2. The Board of Commissioners has ensured
2020 in Jakarta; oversight of tasks and responsibilities
fulfilled by the Board of Directors, including
10. Training on Basic Treasury Certification the mandatory information disclosure by
attended by the Board of Directors on 28 way of Annual Report, Quarterly Financial
November 2020 in Jakarta. Report, Annual Financial Report, as well
as online consolidation through an online
the supervision report and reporting system to the Regulator. The Board
recommendation of the board of of Commissioners has also ensured the
commissioners Board of Directors implement information
disclosure through national newspaper and
The Board of Commissioners has performed uploaded the above mentioned reports to
its duties and responsibilities to oversee the the Bank’s website as required for public
management and operations of BTPN Syariah company;
and provided recommendation to the Board of
Directors and has ensured the implementation 3. The Board Commissioners is monitoring
of GCG Principles and compliance to Sharia the financial performance of BTPN Syariah
Principles. through regular Board of Commissioners’
meetings, meetings with Directors
The Board of Commissioners BTPN Syariah has and meetings with Board of Directors'
performed direct supervision supported by the committees as well as other coordinating
Board of Commissioners’ Committee that has meetings conducted from time to time
been established. when necessary;
228
4. The Board of Commissioners has conducted 8. T
he Board of Commissioners has
a review and approved proposals from the consistently coordinated with the Board of
Board of Directors on the following: Sharia Supervisory to synergize strategic
a. The Bank's Business Plan (RBB) 2021- planning in accordance with sharia
2023 and carries out the plan’s realization principles;
which is submitted as the Report by
the Board of Commissioners on the 9. The Board of Commissioners in coordination
Realization of RBB to the Authority; with the Board of Commissioners'
b. Sustainable Financial Action Plan committee has carried out supervisory
(RAKB) 2021-2024 and commitment to activities related to the implementation of
conduct supervision on the realization business plan, GCG and sharia principles
of the Sustainable Financial Action Plan at branch and functional offices and
with the Directors; the Wisma. During the pandemic, the
c. The plan and covening of the AGMS supervision is carried out through interactive
2020; discussions using video teleconference and
d. Annual Work Plan by the Board of the recommendations are given to the
Commissioners' Committee, including Board of Directors;
annual Audit Plan;
e. Follow-up decisions made at the 2020 10.
The Board of Commissioners conducted
Annual GMS on the appointment supervision to ensure the bank has
of Public Accountant (PA) or Public implemented precautionary principles in
Accountant Office (PAO) by approving product development and finalization,
the appointment of PA/PAO for strategic initiative planning in anticipation
accounting year ending 31 December of business competition and adequate
2020; information technology readiness to
f. Update on the Board Commissioners support business expansions, as well as
2020 Charter; other recommendations to the Board of
g. Members of the Board of Commissioners Directors related to policies necessary
who is also members at the Integrated to create but with regards to prevailing
Governance Committee have reviewed regulations;
and approved update on the Charters of
the Integrated Governance Committee 11. The Board of Commissioners recommended
2020, Integrated governance Committee the revision of internal regulation and
Policy 2020 as well as the Plan and procedures of the Bank to support business
Meeting Schedule of the Integrated activities that create the best of services to
Governance Committee 2021; Customers; PT Bank BTPN Syariah Tbk | Annual Report 2020
5. The Board of Commissioners has 12.

The Board of Commissioners conducted
reviewed the performance of the Board of evaluation of the compliance principles
Commissioners' committee for 2020; which has been submitted to the President
Director with copies sent to Director of
6. T
he Board of Commissioners has conducted Compliance;
supervisory activities to ensure Directors
have followed-up finding from internal and 13. The Board of Commissioners has conducted
external audits, as well recommendations supervision on all duties and responsibilities
for Internal Audit from the Audit Committee; of the Integrated Governance Committee in
2020.
7. The Board of Commissioners has carried
out review and provided recommendations 14. The Board of Commissioners has ensured
on internal audit, risk management and that Directors implement banking synergy
internal controlling system of the Bank; and integrated governance.
229
The Board of Commissioners has received mandate and authority from

Shareholders through the General Meeting of Shareholders (GMS) and
implemented decisions by Shareholders in 2020 including:
1. The appointment of Public Accountant Siddharta Widjaja and Partners

(an Indonesian partnership and member firm of KPMG network of
independent member affiliated with KPMG International Cooperative)
as An External Auditor to inspect and audit the books of BTPN Syariah
for accounting year ending 31 December 2020 as well as the honorarium
payment and other requirements related to appointment of the above
Public Account and and Public Accountant Office, taking into account
recommendations by the Audit Committee of BTPN Syariah;
2. The implementation of remuneration stipulation of members of Directors

and the Board of Sharia Supervisory 2020 through the Nomination
and Remuneration Committee Meeting, as well as determining the
remuneration division among members of the Board of Directors and the
Sharia Supervisory Board. In determining the amount of remuneration
for members of Directors and the Board of Sharia, the Board of
Commissioners should take into account the recommendations from the
Committee of Nomination and Remuneration.
230
meetings of the board of commissioners and meetings of the Board of Commissioners
and meeting of the board of inviting the Board of Directors were conducted
commissioners inviting the board of in accordance with prevailing regulations and
directors were well administered.
Meeting of the Board of Commissioners The resolutions of the Meetings of the Board of
and Meeting of the Board of Commissioners Commissioners were passed by deliberation for
inviting the Board of Directors have been mutual consensus.
conducted according to regulations. The
schedule of the Meetings and the Agenda of Throughout 2020 there were no dissenting
the Board of Commissioners in 2020 were opinions on all decisions of the meetings and
approved by the Board of Commissioners the meeting agenda.
in the Memorandum No. M.001/KOM/CSL/
XI/2019 dated 27 November 2019. meeting regulation of the board of
commissioners
According to the latest charter of the Board of
Commissioners, the Board of Commissioners The policy of meetings of the Board of
conducts regular meeting with the Board of Commissioners according to the latest Charter
Directors as part of the supervisor function of the Board of Commissioners are among
to the following aspects: strategic, financial, others:
operational, internal control system,
compliance, risk management and corporate 1. The Board of Commissioners is obliged to
governance. convene Meeting at least once every 2 (two)
months and prepares the schedule of the
All schedule, materials and minutes of meeting regular Board of Commissioners meeting
in 2020 have been distributed to all members for the following accounting year before end
of the Board of Commissioners and the of the current accounting year;
invitations have been administered well so as
to comply with the provisions in the Articles of 2. The Meeting of Board of Commissioners
Association and the Charter of the Board of must be physically attended by all members
Commissioners. of the Board of Commissioners at least
twice a year
Taking into consideration the large scale social
distancing during the Covid-19 pandemic, 3. The Board of Commissioners shall convene
the Board of Commissioners conducted its meeting with the Board of Directors on
meetings online throughout 2020, totaling 6 periodic basis at least once every 4 (four) PT Bank BTPN Syariah Tbk | Annual Report 2020
(six) out of the planned 6 (six) offline meetings, months;
and resulting in 12 circular resolutions.
4. The Meeting can also be convened at anytime
The meetings of Board of Commissioners whenever deemed necessary by one or more
inviting the Board of Directors throughout members of the Board of Commissioners
2020 also took place online, totaling 4 (four) or upon the written request of one or more
out of the planned 4 (four) meetings, without a members of the Board of Directors or upon
circular resolution. the written request of 1 (one) shareholder
or more that jointly represent 1/10 (one
While complying to the fulfilment of the GCG, tenth) of the total number of shares with
all meetings of the Board of Commissioners legitimate voting rights;
231
5. The Meeting of the Board of Commissioners 10. The result of the meeting is recorded in the
is chaired by the President Commissioner, in minutes of meeting and to be documented
the event that the President is not available, well;
the Meeting will be chaired by the other
Commissioner appointed in such Meeting; 11. The minutes of meeting is prepared by
Corporate Secretary or the party appointed
6. The decision of the Board of Commissioners in the Meeting and to be signed by all
is made by deliberation for mutual Members of the Board of Commissioners
consensus; attending the Meeting;
7. In the event that the mutual consensus is not 12. In a special condition that does not need
achieved, the decision shall be administered to be proven to other parties, the limit of
through majority votes with agreement time for the preparation of minutes of
votes more than 1⁄2 (one half) of the total meeting by parties appointed by the Board
number of votes in the meeting; of Commissioners can take place in over
two days, with the approval of the Board of
8. All decision made legitimately in the Meeting Commissioners, both in writing and verbally.
of the Board of Commissioners shall bind all
members of the Board of Commissioners; 13. The Minutes of Meeting is documented
by the Corporate Secretary and to be
9. Dissenting opinions occurring the Meeting distributed to all members of the Board of
of the Board of Commissioners shall be Commissioners.
recorded clearly in the Minutes of Meeting
including the reasons for such dissenting
opinion;
meeting frequency and attendance of the board of commissioners

Name of member of BOC Number of BOC Meeting Number of BOC Meeting inviting BOD
Kemal Azis Stamboel 6/6 4/4
Dewie Pelitawati 6/6 4/4
Mahdi Syahbuddin 6/6 4/4
Yenny Lim 6/6 4/4

232
agenda of the board of commissioners meeting in 2020
No Number of Minutes of Meeting Date of Meeting Meeting Agenda

1 MOM.001A/KOM/CSGC/IV/2020 29 April 2020 Report on the Board of Commissioners' Committee visit
in Semester I 2020
2 S.005A/KOM/CSGC/VII/2020 30 July 2020 Evaluation report by the Board of Commissioners on the

performance of the Board of Commissioners' Committees
(Semester I 2020)
3 MOM.003A/KOM/CSGC/IX/2020 11 September 2020 Report on the Board of Commissioners visit of the

Committee in Semester II 2020
4 MOM.004/KOM/CSGC/X/2020 15 October 2020 1. Follow up on the recommendation of the Board

of Commissioners from the previous meeting;
2. Update by the Committee of Integrated
Governance to the Board of Commissioners'
Committees in 2020
5 MOM.006/KOM/CSGC/XI/2020 19 November 2020 1. Follow up on the recommendation of the Board

of Commissioners from the previous meeting;
2. Request for Approval from the Board of
Commissioners on the following proposals:
• The Board of Commissioners Meeting
Agenda 2021
• The Board of Commissioners' Committees
Meeting Agenda 2021
6 S.002/KOM/CSGC/I/2021 28 January 2021 Evaluation Report from the Board of Commissioners

on the performance of the Board of Commissioners'
Committee (Semester II 2020)
agenda of the board of commissioners meetings inviting the board of directors
No Number of Minutes of Meeting Date of Meeting Meeting Agenda

1 MOM.001/KOM/CSL/I/2020 28 January 2020 1. Follow up on the recommendation of
the Board of Commissioners from the
previous meeting;
2. Progress exposure of audit by KPMG
to the Board of Commissioners on
Financial Report 2019 (Audited)
3. Fraud Updates
4. Report from Director of Compliance
to the Board of Commissioners PT Bank BTPN Syariah Tbk | Annual Report 2020
(Semester II 2019)
2 MOM.002/KOM/CSGC/VI/2020 24 June 2020 1. Request of Approval to the Board of
Commissioners on Bank's Business
Plan Revision 2020 – 2022
2. Support Functions Update
(as of 31 May 2020)
3 MOM.003/KOM/CSGC/VII/2020 23 July 2020 1. Follow up on the recommendation of
the Board of Commissioners from the
previous meeting;
2. Compliance Director report to the
Board of Commissioners (Semester I
2020)
4 MOM.005/KOM/CSGC/XI/2020 19 November 2020 1. Follow up on the recommendation of
the Board Commissioners from the
previous meeting.
2. Financial Performance & Key Strategic
Initiatives Update (As of 30 October
2020) including request for approval
from the Board of Commissioners on
input by Directors on Directors:
• Bank's Business Plan 2021-2023;
• Sustainable Finance Action Plan
2021-2024
233
circular resolution of the board of commissioners

According to the Articles of Association BTPN Syariah and the Charter of the Board
of Commissioners can also make legitimate decision without convening the Board of
Commissioners Meetings, under the condition that all the incumbent members of the Board
of Commissioners are notified in writing and that all incumbent members of the Board of
Commissioners grant agreement for the decision by signing for agreement. The decision of
the Board of Commissioners taken with such mechanism has the similar legal power with the
legitimate decision made in the Meeting of the Board of Commissioners.
During 2020, the Board of Commissioners has issued 11 (eleven) Circular Resolution, as follows:
No Number of Circular Letter Date Subject

1 No.001/CIR/DEKOM/I/2020 16 January 2020 Approval of the Board of Commissioners regarding the
Proposal for Management Candidates (2020-2023) to
be submitted to the 2020 Annual General Meeting of
Shareholders
2 No.002/CIR/DEKOM/II/2020 25 February 2020 Approval of the Board of Commissioners regarding the
Planned Annual General Meeting of Shareholders for the
Financial Year Ending 31 December 2019
3 No.003/CIR/DEKOM/IV/2020 03 April 2020 Approval of the Board of Commissioners in connection with
the Recommendation of the Nomination and Remuneration
Committee dated 3 April 2020
4 No.004/CIR/DEKOM/IV/2020 09 April 2020 Approval of the Board of Commissioners for the Supporting
Documents for the 2020 Annual General Meeting of
Shareholders
5 No.004a/CIR/DEKOM/IV/2020 16 April 2020 Approval of the Board of Commissioners in connection
with the Updating of Transaction Limits to the Board of
Directors of BTPN Syariah
6 No.005/CIR/DEKOM/IV/2020 30 April 2020 Approval of the Board of Commissioners in connection with
the Reappointment of Members of the Audit Committee,
Risk Monitoring Committee and the Nomination and
Remuneration Committee in 2020
7 No.006/CIR/DEKOM/V/2020 27 May 2020 Approval of the Board of Commissioners in connection
with the updating of the Transaction Limit to the Board of
Directors
8 No.006A/CIR/DEKOM/VI/2020 04 June 2020 Approval of the Board of Commissioners regarding the
appointment of an external party quality controller to
review the performance of the internal audit work unit
(period 1 April 2017-30 June 2020)
9 No.007/CIR/DEKOM/VI/2020 16 June 2020 Approval of the Board of Commissioners on the plan to

nominate candidates for members of the Board of Directors
10 No.008/CIR/DEKOM/VIII/2020 06 August 2020 Approval of the Board of Commissioners in connection
with the Appointment of a Public Accountant and Public
Accountant Firm for the Financial Year Ended 31 December,
2020
11 No.009/CIR/DEKOM/XI/2020 20 November 2020 Approval of the Board of Commissioners in connection
with the Confirmation of the Appointment of Candidates
for Members of the Board of Directors
12 No.010/CIR/DEKOM/XII/2020 17 December 2020 Approval of the Board of Commissioners on the Updating of
Transaction Limit to the Board of Directors
meetings schedule of the board of commissioners 2021

As stipulated in BTPN Syariah's Articles of Association, the Board of Commissioners is required to
schedule the periodic Board of Commissioners Meetings for the following financial year before the end
of the current financial year.
Based on the Work Plan and the Meeting Agenda of the Board of Commissioners, the meeting of the
Board of Commissioners inviting the Board of Directors has been planned and approved in writing by
the Board of Commissioners before the end of current accounting year of 2020 and well administered
234
by the Corporate Secretary & General Counsel.

board of commissioners The Nomination and Remuneration Committee
performance evaluation is in charge to provide independent professional
opinion to the Board of Commissioners with
board of commissioners performance regards to the information forward by the Board
appraisal implementation procedure of Directors to the Board of Commissioners
and identify the matters requiring the Board
The Board of Commissioners performance of Commissioners attention. The duties
evaluation in BTPN Syariah is administered and responsibilities of The Nomination and
according to the predetermined criteria by Remuneration Committee is presented in
considering the duties and responsibilities Committee Report of this Annual Report.
according to the prevailing regulations and the
Articles of Association and the internal policies the performance evaluation of the
of the Bank.
board of commissioners’ committee
Performance evaluation is conducted by means
of self-assessment every year to assess the In response to the spread of COVID-19, the
performance of the Board of Commissioners Board of Commissioners, assisted by the
on collegial basis. Board of Commissioners’ Committee, has
formulated, reviewed, and supervised various
the criteria of the performance evaluation efforts and measures for good internal control,
of the board of commissioners monitoring of bank risks, especially operational
risks of the spread The COVID-19 virus. This
The self-assessment of the Board of was done to ensure the availability of human
Commissioners performance shall at least resources who are not only physically healthy
include the GCG implementation and the but also #resilienttogether to get through
supervision to the duties and responsibilities of the pandemic, supported by the availability of
the Board of Directors. capable information technology tools to assist
. the implementation of the target settlement
Performance Evaluation process at BTPN Syariah for 2020.
• That the performance evaluation of the The implementation of the GCG principles
Board of Commissioners is performed by through the Board of Commissioners’
the President Commissioner every year Committee continued according to the
based on the duties and responsibilities of existing regulation, and with an information
the Board of Commissioners; technology-based approach that is in line
with the Government’s directives restricting
• The result of the Board of Commissioners attendance activities at the head office, branch PT Bank BTPN Syariah Tbk | Annual Report 2020
Performance Evaluation is taken as one offices and areas where BTPN Syariah is
of the consideration for the Nomination located throughout Indonesia, where conditions
and Remuneration Committee in providing and developments are monitored from time to
the recommendation to the Board of time, ensuring no violations took place.
Commissioners to reappoint the member
of the Board of Commissioners, as the The Board of Commissioners views that the
consideration to develop the remuneration Board of Commissioners’ Committee has
structure for the Board of Commissioners; periodically coordinated with members of
the Board of Commissioners (who are not
• The performance of the Board of members of the Committee), in responding
Commissioners is reported to the to the oversight of strategic steps taken by
Shareholders in the GMS and presented in the Board of Directors and Management and
the Annual Report. considers that the delivery of information
is evenly accepted by all members of the
Committee. and the Board of Commissioners
at BTPN Syariah.
235
In order to comply with POJK 33/POJK.04/2014 duties and responsibilities of

concerning the Board of Directors and the sharia supervisory board
Board of Commissioners of Issuers or Public
Companies, article 28 (paragraph 5) states
that the Board of Commissioners is required The duties and responsibilities of the Sharia
to evaluate the performance of the committee Supervisory Board according to the latest
that assists in carrying out their duties and Charter of the Sharia Supervisory Board
responsibilities, the Board of Commissioners’ Number 012/Work Guidelines/COMP/VI/2020
Committee has compiled periodic reports and dated 18 June 2020 are as follows:
evaluated by the Board of Commissioners. The
performance evaluation report of the Board of 1. To fulfil the duties and responsibilities
Commissioners’ Committee has been prepared according to the principles of Good
and well administered by the Corporate Corporate Governance;
Secretary & General Counsel.
2. To advise the Board of Directors and
Complete reports related to the Board of supervise the Bank activities to ensure its
Commissioners' Committee Reports can be adherence to the Sharia Principles;
found in the GCG Implementation Section of
this 2020 Annual Report. 3. To assess and ensure adherence to the
Sharia Principles in the Bank’s operating
procedures and products and services;
the sharia
4. To supervise the development of new
supervisory board products of the Bank and ensure its
adherence to fatwa of the National Sharia
Referring to Law No.40 of 2007 dated 16 Board (DSN) and Indonesian Ulema Council
August 2007 concerning Limited Liability (MUI);
Companies, the Sharia Supervisory Board
the Sharia Supervisory Board is the organ of 5. To request fatwa to DSN – MUI for new
the Company that, in independent manner, products for which MUI had not declared
providing advices to the Board of Directors any fatwa;
and supervise the Bank activities to ensure its
compliance to Sharia Principles. 6. To perform periodic assessment to the
fulfillment of the Sharia Principles in the
The Compliance Division has established routine mechanism of acquisitions and provisions
coordination with the Sharia Supervisory Board of funds and the customer servicing of the
about the implementation of Compliance Bank; of funding and financing and services
Function with regard to Sharia Principles. of the Bank;
In the undertaking of the supervisory function, 7. To request data and information related
the Sharia Supervisory Board has allocated to Sharia matters from the Compliance
adequate time to ensure optimum performance Director and/or the Compliance Unit in
of duties and responsibilities. performing its duties and responsibilities;
8. In performing the duties and responsibilities,

the Sharia Supervisory Board is assisted by
the Compliance Unit;
9. The Sharia Supervisory Board is obliged to

submit the Supervision Report of Sharia
Supervisory Board to the Financial Services
Authority (OJK) no later than 2 (two)
months upon the end of the reporting
period of the semester.
236
10. In performing the duties and responsibilities, 7. Access to Information;
the Sharia Supervisory Board maintains 8. Others.
coordination with the Board of
Commissioners and the Board of Directors;
composition and criteria of
11. The Sharia Supervisory Board allocates a the sharia supervisory board
sufficient amount of time for performing its
duties and responsibilities optimally. As the main organ of the Bank, The Sharia
Supervisory Board is in equal position with the
In 2020, the Sharia Supervisory Board has Board of Commissioners.
provided sharia-based opinion for the products
and services of the Bank through the regular The Sharia Supervisory Board is tasked to
meetings of the Sharia Supervisory Board. perform supervision to the Board of Directors
The Sharia Supervisory Board has requested and is obliged to report the fulfillment of its
clarification of the Bank Officers in the Working duties and responsibilities to the Financial
Units and reviewed the adherence to the Sharia Services Authority (OJK) once every 6 (six)
Principles and fatwa DSN-MUI. months through the Supervision Report of the
Sharia Supervisory Board.
In coordination with the Compliance Division,
the Sharia Supervisory Board in BTPN Syariah The composition and criteria of the Sharia
has supervised and made regular visits to Supervisory Board is structured to ensure effective
branch offices in 2020 to ensure that the and efficient decision making process. The
execution of acquisition of funds and provision composition and criteria of the Sharia Supervisory
of funds and other services of the Bank in the Board according to the Charter of the Sharia
branch offices are always in adherence to the Supervisory Board BTPN Syariah are, as follows:
Sharia Principles.
1. The minimum number of the members of
the charter of the Sharia Supervisory Board is 2 (two) and
the maximum is 50% of the total number of
the sharia supervisory board members of the Board of Directors;
In performing the duties and responsibilities, 2. The Sharia Supervisory Board is chaired
the Sharia Supervisory Board always refers to by a Chairman, appointed from one of the
the Charter of the Sharia Supervisory Board members of the Sharia Supervisory Board;
that has always been updated and refined on
a periodic basis according to the prevailing 3. Any proposal for replacement and/or PT Bank BTPN Syariah Tbk | Annual Report 2020
regulations. appointment of the member of the Sharia
Supervisory Board from the Board of
The process of periodic updating of the Charter Commissioners to the General Meeting of
of the Sharia Supervisory Board refers to the Shareholders shall take into consideration
prevailing regulations. The latest Charter of the the recommendation of the Nomination
Sharia Supervisory Board is No 012/Pedoman and Remuneration Committee;
Kerja/COMP/VI/2020 dated 18 June 2020.
4. Every member of the Sharia Supervisory
The Charter of the Sharia Supervisory Board Board must pass the fit and proper
regulates: test according to the Financial Services
Authority (OJK) requirement regarding fit
1. Organization; and proper test and must have obtained the
2. Duties and Responsibilities; recommendation from the National Sharia
3. Decision Making Process Board and Indonesian Ulema Council (DSN-
(Circular Meetings and Decisions); MUI)
4. Transparency/Disclosure
5. Work Ethics;
6. Conflict of Interest
237
5. The maximum term of office of the the Sharia Supervisory Board is the same as the term of
office of the members of the Board of Directors or the Board of Commissioners;
6. The members of the Sharia Supervisory Board are only allowed to hold multiple positions at the
maximum of 4 (four) other Sharia financial institutions.
Every member of the Sharia Supervisory Board must abide by the Code of Conduct and other
The Chairman of the Sharia Supervisory Board is responsible to coordinate the fulfilment of duties
and responsibilities of the Sharia Supervisory Board and ensure that all members has the information
necessary to perform its duties and responsibilities.
composition of the sharia supervisory board

The composition of the Sharia Supervisory Board members of BTPN Syariah as of 31 December
2020 is as follows:
No Name Position OJK Approval Effective date

13 June 2017
1 H. Ikhwan Abidin, MA Chairman of Sharia Supervisory Board 13 June 2017
(SR-25/PB.13/2017)
2 May 2017
2 H. Muhamad Faiz, MA Member of Sharia Supervisory Board 2 May 2017
(SR-23/PB.13/2017)
All members of the Sharia Supervisory Board in BTPN Syariah have met the requirements in
accordance with the provisions of the Financial Services Authority (OJK) concerning the Fit and
Proper Test for Main Parties of Financial Services Institutions, Sharia Supervisory Board provisions
for Sharia Commercial Banks, and Bank Indonesia Regulations concerning the Implementation of
GCG for Sharia Commercial Banks and Sharia Business Units.
the independency of the sharia supervisory board

As of 31 December 2020, all members of the Sharia Supervisory Board BTPN Syariah do not have
financial and family relationships whatsoever with other members of the Board of Commissioners,
the Board of Directors and/or Controlling Shareholders.
dual positions of the sharia supervisory board's members
Name Position Name of Company Term of Office

H. Ikhwan Abidin, MA Member of DPS Bank Syariah Bukopin 2000-Present
Chair of DPS PT Bahana Artha Ventura 2008-Present
Chair of DPS PT Radana Finance 2013-Present
Member of DPS PT Asanusa Asset Management 2014-Present
H. Muhamad Faiz, MA Chair of DPS UUS PT Bank Permata, Tbk 2008-Present
Chair of DPS PT Indomobil Multifinance Indonesia Syariah (IMFI) 2012-Present
In connection with the disclosure of dual positions, as stipulated in the provision that the Sharia
Supervisory Body can only hold concurrent positions as members of the same body at no more
than 4 (four) other sharia financial institutions.
All members of the Sharia Supervisory Board have applied the principles of transparency and
disclosure with regard to disclosure of relationship and management according to the GCG
principles.
238
diversity of the sharia supervisory board
All members of the Sharia Supervisory Board of BTPN Syariah were appointed by the General
Meeting of Shareholders taking into consideration the recommendation of the Sharia National
Board/Indonesian Ulama Council and the Nomination and Remuneration Committee and have
passed the fit and proper test from Financial Services Authority (OJK).
The establishment of composition of the Sharia Supervisory Board took into consideration the
complexity and the needs of the Bank. The composition of the Sharia Supervisory Board includes
the knowledge of Sharia banking, expertise, professional experience and background to support
the undertaking of duties of the Sharia Supervisory Board.
At present, there are 2 (two) members of the Sharia Supervisory Board of BTPN Syariah, one of
whom was appointed as the Chairman of the Sharia Supervisory Board.
All members of the Sharia Supervisory Board of BTPN Syariah have fulfilled the numbers,
composition, criteria and independency according to the prevailing regulations.
characteristics of the diversity of the sharia supervisory board

No Diversity Aspect Realization
1 Nationality Indonesian
2 Education • Sharia
• Islamic Economy
3 Certification Certification of Sharia Supervisory Board of sharia bank Level 2
4 Work Experience • Academic
• Sharia economic expert
• Chair and member of Sharia Supervisory Board
• Head and member of the Sharia Supervisory Board at a national-scale bank,
securities company, financing company, asset management
• Quranic Studies Institution
• The Indonesian Council of Ulema
• PBNU
• Darul Rohman Islamic Boarding School
5 Gender 2 male

disclosure of share ownership of the sharia supervisory board
The disclosure of share ownership of the Sharia Supervisory Board members of BTPN Syariah as of
31 December 2020 are as follows:
Amount of Percentage of Shares

Name Position
Shares Ownership
H. Ikhwan Abidin, MA 0 0.00% Chairman of Sharia Supervisory Board

H. Muhamad Faiz, MA 0 0.00% Member of Sharia Supervisory Board
239
term of office of members of sharia supervisory board

the Sharia Supervisory Board members at BTPN Syariah are appointed by the GMS for a period of
3 (three) years, and can be reappointed.
orientation for the sharia supervisory board
The President Director shall ensure that all the newly appointed members of the Sharia Supervisory
Board have the necessary information related to the Bank in order to fulfill their duties and
obligations. The Compliance Director who is in Charge of Corporate Secretary is responsible to
provide such information.
In 2020, there were not any new members of the Sharia Supervisory Board taking the orientation
program. Management has provided the latest information to the Sharia Supervisory Board
regarding the condition of BTPN Syariah in 2020.
To support the undertaking of duties and responsibilities, all members of the Sharia Supervisory Board have
attended strategic seminars in 2019, namely the Webinar Workshop for the Pre-Ijtima 'Sanawi (Annual
Meeting) of the Sharia Supervisory Board in the field of Islamic Banking on 12 - 13 October 2020.
supervision report and recommendation of the sharia supervisory board

In 2020, the Sharia Supervisory Board has in general fulfilled its Duties and responsibilities by
providing advice in the form of Sharia Supervisory Board Opinion and Approval.
The opinions and approvals issued by the Sharia Supervisory Board in 2020 are as follows:
No. Number DPS Opinion & Approval

1. No. 89/DPS/ODP/I/2020 Monitoring Methods at MMS/Wisma.
2 No. 90/DPS/ODP/II/2020 PP E-Banking Service
3 No. 91/DPS/ODP/II/2020 Exact Sharia Savings (Student Savings)
4 No. 92/DPS/ODP/II/2020 Use of Conventional Insurance for Agribusiness Financing

5 No. 93/DPS/ODP/III/2020 Changes of the Multi-finance Financing Scheme
Use of Bank Capital to Provide Profit Sharing to Customers of TPF Due to

6 No. 94/DPS/ODP/IV/2020
Reduced Bank Revenues Due to COVID-19
7 No. 95/DPS/ODP/V/2020 PMD Financing Restructuring Provisions
8 No. 96/DPS/ODP/VI/2020 Intermediary Activities of Sale of Goods (Last Mile Distribution)
9 No. 97/DPS/ODP/VII/2020 Results of the Study on Sharia Aspects of CBS T24 R19
10 No. 98/DPS/ODP/VII/2020 Renewal of Mapan Syariah (Multipurpose) Financing Facility
11 No. 99/DPS/ODP/VIII/2020 Imposition of Administration Fee for Dormant Account Maintenance
12 No. 100/DPS/ODP/VIII/2020 Sharia Principles Dissemination Material
13 No. 101/DPS/ODP/IX/2020 Tepat Giro Product Program Updates
14 No. 102/DPS/ODP/IX/2020 Tepat Deposito Product Program Updates
15 No. 103/DPS/ODP/IX/2020 Murabahah Financing Bill Discount Reward Program
16 No. 104/DPS/ODP/XI/2020 Financing to refill perfume sellers
17 No. 105/DPS/ODP/XII/2020 Updating PP Sharia Working Capital Financing to Financing Companies

240
sharia supervisory board meetings
In 2020, the Sharia Supervisory Board held 12 (twelve) meetings with the frequency of attendance
of each member as follows:
Names of Members of Sharia Board of Supervisory Number of Meetings

H. Ikhwan Abidin, MA 12/12
H. Muhamad Faiz, MA 11/12
According to the Sharia Supervisory Board Charter, the meeting is to be held 1 (once) a month. The
frequency of meetings by the Sharia Supervisory Board in 2019 were, therefore, in compliance to
the regulations.
agenda of the sharia supervisory board meetings

In 2020, the Sharia Supervisory Board has conducted meetings with the following Agenda:
No. Number of Minutes Date of Meeting Meeting Agenda

of Meeting
1 01/DPS/RR/I/2020 22 January 2020 1. Plan for Implementation of Q1 DPS Visit in 2020

2. Discussion on the 2019 Semester II DPS Supervisory Report
3. Request for SSB Opinion on Monitoring Method in MMS/
Wisma.
4. Discussion of the KPMG Auditor with DPS regarding the
Implementation of Sharia Principles at BTPN Syariah
2 02/DPS/RR/II/2020 19 February 2020 1. Request for DPS Opinion & Approval on PP E-Banking Services
2. Request for DPS Opinion & Approval regarding Appropriate
Sharia Savings (Student Savings)
3. Request for Opinion & Approval of DPS for Agribusiness
Financing
4. Discussions & follow-up efforts on BTPN Syariah Business
in several Regions
5. Update on Information on Internal Audit Activities for
Semester II 2019
3 03/DPS/RR/III/2020 24 March 2020 DPS Opinion & Approval on Changes to the

Multi-finance Financing Scheme
4 04/DPS/RR/IV/2020 23 April 2020 1. Update on Supervision Results of DPS KC Palangka Raya and PT Bank BTPN Syariah Tbk | Annual Report 2020
KFO/MMS Solo Region
2. SSB Opinion & Approval on several matters related to the
COVID-19
3. Suggestions from SSB to Management regarding the
Implementation of the MMS Team's Duties during the
Pandemic
5 05/DPS/RR/V/2020 14 May 2020 SSB Opinion and Approval regarding PMD

Financing Restructuring Requirements
6 06/DPS/RR/VI/2020 18 June 2020 1. Ratification of DPS Opinion & Approval of the Scheme of
Goods Sales Intermediary Activities
2. Updating the DPS Work Guidelines
241
No. Number of Minutes Date of Meeting Meeting Agenda

of Meeting
7 07/DPS/RR/VII/2020 2 July 2020 1. SSB Opinion & Approval regarding the Results of the Study
on Sharia Aspects of CBS T24 R19
2. Follow-up to OJK's Findings regarding Opinion of
Multipurpose PMD Financing DPS
8 08/DPS/RR/VIII/2020 19 August 2020 1. Renewal of Life Insurance Benefit Program Extension for
Customers of Tepat Tabungan Rencana
2. DPS Opinion & Approval Regarding Dormant Account
Maintenance
3. DPS Opinion & Approval regarding Sharia Principles
Socialization Material
4. Coordination of Internal Audit Supervision Activities with
DPS Semester I 2020
9 09/DPS/RR/IX/2020 16 September 2020 1. Discussion of DPS Supervision Results in the Multi-finance

Work Unit
2. DPS Opinion & Approval regarding Updating of Tepat Deposit
Account
3. Information Update on the National Economic Recovery
Guarantee Program (PEN)
4. DPS Opinion & Approval regarding Murabahah Financing
Reward Program
10 10/DPS/RR/X/2020 14 October 2020 1. Update on the results of Supervision of SSB in KC Semarang

2. SSB Opinion & Approval regarding Updating of Corporate
Governance Policy
11 11/DPS/RR/XI/2020 18 November 2020 1. Update Development of Product Name Screening sold at

Warung Tepat
2. Update LMD Activity Name Change
3. Request for SSB Opinion regarding Financing targets
12 12/DPS/RR/XII/2020 16 December 2020 1. Updating of PP Sharia Working Capital Financing to

Financing Companies
2. Update Report on Results of Supervision of DPS in KC Medan
3. Discussion on the DPS Work Plan for 2021
implementation of sharia principles in acquisition and provision of funds

and the bank services delivery
The undertaking of acquisition and provision of funds and the bank services delivery and the
development of new products of BTPN in general were in compliance with the sharia principles as
reported in the Sharia Supervisory Board Supervision Report submitted to the Financial Services
Authority (OJK) every semester.
In order to ensure compliance with sharia principles in the implementation of Bank operational
activities, all DPS members conduct supervision and make regular visits to Branch Offices to
ensure that the implementation of Bank operations at Branch Offices or work units runs according
to sharia principles. During 2020, visits were made to the Palangkaraya Branch Office, MMS Solo,
MMS Subang, Multi-finance Work Units, Semarang Branch Office and Medan Branch Office.
242
5. In implementing GCG principles, the Board
the board of directors of Directors shall establish, at least the
following unit:
Based on the latest BTPN Syariah Good a. Internal Audit Unit;
Corporate Governance (GCG) Policy, the Board b. Risk Management Unit;
of Directors is the Company’s organ appointed c. Risk Management Committee;
and ratified by the GMS by taking into account d. Compliance Unit;
the recommendations of the Nomination
and Remuneration Committee, and whose 6. The Board of Directors is obliged to
members must meet the requirements of the conduct Annual General Meeting of
passing the fit and proper test. Shareholders and other GMS as stipulated
in the laws and regulations and in the
The Board of Directors is fully responsible to Articles of Association;
execute the management of the Bank that
serves the best interest of the Bank in line 7. The Board of Directors shall report its the
with the Bank intents and objectives and to accountability in fulfilling of Duties and
represent the Bank in and outside the courts of responsibilites to the Shareholders in the
justice according to the Articles of Association. General Meeting of Shareholders;
All members of the Board of Directors have 8. The Board of Directors is obliged to disclose
met the number, composition, criteria and the Bank’s strategic policy in human
independence in accordance with the applicable resources to the employees;
regulations.
9. The Board of Directors is prohibited
the duties and responsibilities of the from hiring an individual advisor and/or
professional services as a consultant, unless
board of directors under the following conditions:
a. Projects with Specific Characteristics;
According to the latest Charter of the Board of b. With clear underlying contracts
Directors, the duties and responsibilities of the which cover at least the scope of
Board are: work, responsibilities, time frame and
investment;
1. The Board of Directors is fully responsible c. Consultant is an independent party
for the execution of the management of the and qualified for the undertaking of the
Bank; above mentioned project with specific
characteristics;
2. The Board of Directors is obliged to manage PT Bank BTPN Syariah Tbk | Annual Report 2020
the Bank within its scope of responsibilities 10. The Board of Directors is obliged to provide
and authorities as stipulated in the Articles accurate, relevant, and timely data and
of Association according to prevailing laws information to the Board of Commissioners;
and regulations;
11.
To support the effectiveness in the
3. The Board of Directors is obliged to comply undertaking of its duties and responsibilities,
with the GCG principles in the Bank business the Board of Directors shall establish
activities at all levels of the organization; Committees.
4. The Board of Directors is obliged to take 12. With the establishment of the Committee,
follow up actions to the result of audit finding the the Board of Directors is obliged to
and recommendation of Internal Audit Unit, evaluate the performance of the Committee
Sharia Supervisory Board, External Audit, at the end of every accounting year;
and supervision report of Financial Services
Authority (OJK)/Bank Indonesia and/or
other supervising authorities;
243
13. With regard to the undertaking of Internal 2. To ensure and take preventive action so that
Audit Function, the Board of Directors is all policies, systems and procedures and the
responsible to: decisions taken by the Board of Directors
a. Develop the framework on internal do not deviate from the regulations of the
control to identify, measure, monitor and Financial Services Authority (OJK) and the
control all risks encountered by the Bank; prevailing laws and regulations;
b. Ensure that Internal Audit Unit has
the information related to the latest 3. To ensure the implementation of GCG
development, project initiatives, Principles at all levels of organization.
products, operational changes and
risks that have been identified and director
anticipated;
c. Ensure that the right corrective actions 1. To lead and coordinate the development of
are taken. Business Funding and Fee-Based; and
scope of work and division of duties 2. To ensure the implementation of GCG

implementation at all levels of the
of the board of directors organization.
The division of duties, authorities and director

responsibilities of the Board of Directors
is specifically stipulated and stated in the 1. To lead and coordinate strategies in the
latest Board of Directors Decree concerning areas of Finance and Operations; and
the Division of Duties, Authorities and
Responsibilities of the Board of Directors in the 2. To ensure the implementation of GCG
Board of Directors Decree Number SK.006/ principles at all levels of the organization.
DIR/CSGC/V/2020 dated 27 May 2020.
president director charter of the board of directors

1. Coordinate the duties among members In performing the duties and responsibilities, the
of the Board of Directors and is directly Board always refers to the Charter of the Board
responsible for the following functions: of Directors that has always been updated and
Internal Audit, Human Capital, and Daya & refined on a periodic basis according to the
Communication; prevailing regulations.
2. Work with other members of the Board of In 2020, the Board of Directors has reviewed and
Directors to coordinate, provide strategic updated the Charter of the Board of Directors
policy direction and supervise the respective according to the latest regulations as a public
member of the Board to ensure the company and in connection with the Bank’s new
effectiveness of the undertaking of their name coming into effect.
duties and responsibilities;
The latest Charter of the Board of Directors is
3. Ensure the implementation of GCG No. 09/Guideline/CSGC/XI/2020 on 9 November
Principles at all levels of the organization. 2020.
compliance and risk management director The Charter of the Board of Directors covers:
(and director in charge of corporate
secretary) 1. Organization;
2. Independency;
1. To coordinate and lead the policy and 3. Duties and Responsibilities of the Board of
strategy development in the areas of Directors
Compliance and Risk Management; 4. Function of the President Director;
244
5. Compliance Director; i.) Had once not had held the Annual
6. Meetings; General Meeting of Shareholders;
7. Conflict of Interest; ii.) Whose report of accountability
8. Transparency/Disclosure; as the member of the Board
9. Term of Office; of Directors or the Board of
10. Report to the Parent Company Commissioners had once not been
11. Relationship with Stakeholders; accepted by the General Meeting
12. Work Ethics; of Shareholders or had once not
13. Office Hours; submitted report of accountability
14. Training; as the member of the Board
15. Others. of Directors or the Board of
Commissioners to the General
composition and criteria of the Meeting of Shareholders; and
board of directors iii.) Had caused the company – with
license, approval or registration
The Composition and Criteria of the Members of from the Financial Services
the Board of Directors according to the Charter Authority (OJK) – to fail to fulfill
of the Board of Directors are, as follows: the obligation to submit the annual
report and/or financial report to
1. The Minimum number of members of the the Financial Services Authority
Board of Directors is 3 (three); (OJK).
2. All members of the Board of Directors must 5. All members of the Board of Directors are
reside in Indonesia; pledged to comply to the prevailing laws and
regulations;
3. The Board of Directors is chaired by a
President Director; 6. All members of the Board of Directors shall
have knowledge and/or expertise in the areas
4. The person eligible to be appointed as the required by Issuer or Public Company;
member of the Board of Directors shall be
individual who meets the following criteria 7. Compliance with the requirements referred
at the date of appointment and during his/ to in points 4 to 6 above must be contained
her term of office: in a Statement Letter and submitted to the
i. Demonstrate good character of moral Bank;
and integrity;
ii. Is capable to perform legal action; 8. All members of the Board of Directors shall PT Bank BTPN Syariah Tbk | Annual Report 2020
iii. During the last 5 (five) years prior to have capability in Banking in general and
appointment: in particular in at least one of the areas
a.) Had never been declared bankrupt; of Sharia Banking and Finance, Economy,
b.) Had never been the member of the Human Resources, Legal, Technology,
Board of Directors or the member Accounting or Audit:
of the Board of Commissioners who
have adjudicated to have caused a. One member of the Board of Directors
bankruptcy of a Company; shall be appointed as the Compliance
c.) Had never been sentenced for a Director, to be responsible to ensure
criminal offense that had caused a compliance to the Sharia Principles,
financial lost to the country and/or OJK/BI Regulations and other laws
related to the financial system; and regulations concerning Compliance
d.) Had never been the Member of the Director;
Board of Directors or the member of b. The Compliance Director shall perform
the Board of Commisioners with the compliance function that is independent
following act during his/her term of from the operating unit;
office:
245
c. In performing the compliance function, a. Director who is responsible to oversee

the Director must be supported by the Sharia Bank’s placement in
people who are knowledgeable and/or subsidiary company by performing
capable in Sharia Banking operation. functional duties as the member of the
Board of Commissioners in the non-bank
9. All members of the Board of Directors must subsidiary company controlled by the
have the capability to strategically manage Sharia Bank; and/or
the company in order to develop a strong b. Director holds position in the maximum
and respectable Sharia banking; of 2 (two) non-profit institutions.;
10. All members of the Board of Directors 16. The members of the Board of Directors,
must have the skills and knowledge in risk either individually or jointly, are prohibited
management implementation; from having ownership of more than 25%
(twenty five percent) of the paid up capital
11. The Bank is obliged to convene a General of the Bank and/or other company;
Meeting of Shareholders to replace member
of the Board of Directors who does not meet 17. The majority of members of the Board
the requirement according to the prevailing of Directors are prohibited from having a
regulations; family relationship up the second grade
with the other members of the Board of
12. Any proposal for replacement and/or Directors and/or with the members of the
appointment of the member of the Board of Board of Commissioners;
Directors by the Board of Commissioners to
the General Meeting of Shareholders shall 18. The members of the Board of Directors are
take into consideration the recommendation prohibited from granting power of attorney
of the Nomination and Remuneration to other parties that shall escalate transfer
Committee; of duties and functions of the Board of
Directors.
13. The majority of the members of Board of
Directors must have at least 4 (four) years composition of the members of the
of experience as the Executive Officer in
Banking one of which is as the Executive
board of directors
Officer in Sharia Bank or Sharia Business
Units and its changes; The determination of the composition of the
Board of Directors is made by taking into
14. Every member of the Board of Directors consideration the complexity and the need
must meet the requirement to pass of the Bank. The composition of the Board of
the fit and proper test in accordance to Directors is based on the banking knowledge,
the Financial Services Authority (OJK) expertise, professional experience, and
regulation; background to support the effectiveness of the
undertaking of duties of the Board of Directors.
15. The members of the Board of Directors are
prohibited to hold multiple positions as the In 2020, new members of the Board of
member of the Board of Commissioners, Directors were appointed to replace members
the member of the Board of Directors or whose terms of office have expired, while some
Executive Officer in other Bank, company members were reappointed.
and/ or other institution, except under the
following circumstances:
246
composition of the board of directors prior to the AGMS on 16 april 2020
No Name Position Office Term

1 Ratih Rachmawaty President Director/ Independent 2017 - 2020
2 Mulia Salim Deputy President Director 2017 - 2020
3 Taras Wibawa Siregar Director 2017 - 2020
4 Arief Ismail Director of Compliance 2017 - 2020
5 Gatot Adhi Prasetyo Director 2017 - 2020
composition of the board of directors after the AGMS on 16 april 2020
No Name Position Office Term

1 Hadi Wibowo President Director 2020 - 2023
2 Gatot Adhi Prasetyo Director 2020 - 2023
3 Arief Ismail Director of Compliance 2020 - 2023
4 Fachmy Achmad Director 2020 - 2023
Currently, there are 4 (four) members of the Board of Directors at BTPN Syariah. All members
of the Board of Directors BTPN Syariah have fulfilled the number, composition, criteria, and
independency according to the prevailing regulations.
independency and diversity of the board of directors

independency of the board of directors
BTPN Syariah has complied with the laws concerning the independency of the Board of Directors.
As of 31 December 2020, all members of the Board Directors do not have financial relationship and
family relationship with the other members of the Board of Directors, Board of Commissioners,
Sharia Supervisory Board, and/or Controlling Shareholders. All members of the Board of Directors
have performed disclosure of information and have disclosed the relationship and management
according to prevailing regulations. PT Bank BTPN Syariah Tbk | Annual Report 2020
Independency of the Board of Directors in BTPN Syariah refers to the Charter of the of the Board
of Directors that governs as follows:
1. The Board of Directors must be independent as stipulated in the GCG Policy;

2. The President Director must be from a party independent to the Controlling Shareholder;
3. The independency criteria according to Bank Indonesia Regulation concerning GCG
Implementation for Sharia Bank is a party who does not:
• have any financial relationship, management, share ownership and/or family relationship
with the controlling shareholder, the other members of the Board of Commissioners, and/
or the members of the Board of Directors;
• Financial relationship and/or relationship of share ownership of Sharia Commercial Bank.
Diversity of Members of the Board of Directors.
247
diversity of the board of directors
All members of the Board of Directors BTPN Syariah are appointed by General Meeting
of Shareholders taking into consideration the recommendation from the Nomination and
Remuneration Committee and have passed the requirement of fit and proper test from Financial
Services Authority (OJK).
The determination of the Composition of the Board of Directors is made by taking into consideration
the complexity and the need of the Bank. The composition of the Board of Directors is based
on the banking knowledge, expertise, professional experience, and background to support the
effectiveness of the undertaking of duties of the Board of Commissioners without differentiating
gender, ethnicity, race and religion.
diversity characteristics of the board of directors
No Aspects of Diversity Realization

1 Nationality Indonesian
2 Education • Sharia Banking and Finance Sector
• Field of Economics
• Technology Field
• Accounting Sector
3 Certification • Sharia Banking Basic Principles Certification

• Risk Management Certification Level 5
• Certification of the Director in charge of Treasury
• Certified Public Accountant
4 Work Experience • Director of Operations at a National Bank,
• Director of MSE Business at a National Bank
• Member of the Board of Management and Executive Officer in charge of,
among others, Process Transformation, Branchless Banking, Mobile Banking,
Operations, Distribution and Sales Force Development, Mass Market,
E-banking, Cash Management, Electronic Banking, Consumer Banking,
• President Director of a National Bank;
• Director of Operations at a National Bank;
• Executive Officer at a National Bank, in charge of, among others, Human
Resource Operations, Business, Operations, Business Development, Personal
Line Operations, Individual
• Director of Risk and Director of New Business
• Executive Officer at an International Bank in charge of, among others, Retail
Banking, Wealth Management, Consumer Credit Risk, Portfolio Management,
Consumer Credit Risk, Retail Credit Risk, Consumer Risk, Unsecured Risk
Management, Card Center, Credit Policy

• Auditor and Consultant at an International Public Accounting Firm;
• Executive Officer at a national bank in charge of, among others, the fields of
Accounting, Finance, Investor Relations, Treasury;
• Member of the Indonesian Sharia Accounting Standards Board
4 Gender Four male
248
composition of the members of the board of directors
The composition of the Board of Directors at BTPN Syariah as of 31 December 2020 is as follows:
Name of Director Position OJK Approval Effective Date

03 April 2020
Hadi Wibowo President Director 16 April 2020
with Letter Number KEP-41/D.03/2020
24 February 2014
Gatot Adhi Prasetyo Director 24 February 2014
with Letter Number KEP-16/D-03/2014
Director of Compliance/ 22 August 2017
Arief Ismail 22 August 2017
Corporate Secretary with Letter number KEP-69/D.03/2017
20 May 2020
Fachmy Achmad Director 27 May 2020
with Letter Number KEP-58/D.03/2020

All members of the Board of Directors of BTPN Syariah have passed the requirement of fit and
proper test from Financial Services Authority (OJK).
dual positions of the members of the board of directors

With regard to the disclosure of dual position of the Board of Directors as of 31 December 2020,
members of the Board of Directors of BTPN Syariah do not hold any dual position as the member
of Board of Commissioners, Board of Directors and Executive Officers in the other banking
institution, company or other institution that are exceeding the maximum limit allowed by the
disclosure of share ownership of the board of directors

Disclosure of share ownership of BTPN Syariah by members of the Board of Directors as of 31
December 2020 is as follows:
Name Amount of Shares Percentage of Shares Position

Board of Directors
Hadi Wibowo 0 0.00% President Director

Gatot Adhi Prasetyo 0 0.00% Director
Arief Ismail 0 0.00% Director of Compliance PT Bank BTPN Syariah Tbk | Annual Report 2020
Fachmy Achmad 0 0.00% Director
249
orientation for the board of

directors 8. Refreshment Risk Awareness attended by the
Board of Commissioners on 8 October 2020
The President Director shall ensure that all the newly in Jakarta;
appointed members of the Board of Directors have
the necessary information related to the Bank 9. Corporate Culture Webinar attended by
in order to fulfill their duties and obligations. The members of the Board of Directors on
Compliance Director who is in Charge of Corporate 19 November 2020 in Jakarta.
Secretary is responsible to provide such information.
10. Briefing Training for Treasury Basic
In 2020, there are 2 (two) new members of the Board Certification by members of the Board of
of Directors taking the orientation programs. Directors on 28 November 2020 in Jakarta.
In addition to orientation programs and introduction, accountability report of

all members of the Board of Commissioner and
members of the Board of Directors have attended
the board of directors
the Refreshment Programs in 2019, that includes:
The Board of Directors is fully responsible for
1. Refreshment of Level 5 Risk Management the management of the Bank. The execution
Certification which is attended by members of duties and responsibilities of the Board
of the Board of Directors on 28 July 2020 in of Directors BTPN Syariah in 2020 included
Jakarta; amongst others:
2. Online Discussion "Regulations and Roles of 1. The Board of Directors succeeded in

the Board of Commissioners and Directors maintaining a positive performance of the
Related to Bank’s Soundness, which was Bank and sent BTPN Syariah up the rankings
attended by members of the Board of to become BUKU 3 Category Bank organically;
Commissioners on 12 August 2020 in Jakarta;
2. The Board of Directors ensured that BTPN
3. Webinar on Profiling Crime and Vulnerability Syariah participated in supporting the
of Money Laundering and Funding of Government in the National Economic
Terrorism as the Impact of the COVID-19 Recovery Program during the Covid-19
Crisis, which was attended by members of pandemic by providing various facilities
the Board of Directors on 19 August 2020 to financing customers during 2020 that
in Jakarta; continued to early 2021. BTPN Syariah’s
programs and policies for customers can

4. P e r s o n a l B r a n d i n g & I m p a c t f u l be seen on the Financial Performance and
Communication Training attended by Business Reviews segment of this 2020
members of the Board of Directors on 10 and Annual Report;
17 September 2020 in Jakarta;
3. The Board of Directors fulfilled the
5. Refreshment Risk Awareness attended by Information Disclosure obligation for the
members of the Board of Directors on 5 presentation of the Annual Report, Interim
October 2020 in Jakarta; Financial Report, Annual and Consolidated
Financial Report online through the reporting
6. Info Bank & Jamkrindo Syariah Webinar - The system to the Regulator, and ensures the
Role of Sharia Guarantee in the Acceleration disclosed the information to public through
of National Economic Recovery which was newspapers with national circulation, as
attended by members of the Board of well as publishing it on the Bank’s website
Directors on 17 September 2020 in Jakarta; as required for a public company;
7. Personal Branding Private Coaching attended 4. The Board of Directors has prepared and
by members of the Board of Directors on 18 approved the Bank's Business Plan for
September 2020 in Jakarta; 2021-2023, the Sustainable Finance Action
250
Plan (RAKB) 2021-2024; and the 2019 operational policies and internal procedures
Sustainability Report and 2019 Annual in accordance with the applicable regulations;
Report published in 2020;
10. The Board of Directors monitored the
5. The Board of Directors monitored the implementation of risk management,
Bank's performance as well as evaluates compliance culture and internal control as
the achievement of the Bank's business well as monitoring the implementation of
performance against the set targets and anti money laundering and prevention of
submitted new business initiatives; terrorist financing through (AML/CFT), anti-
fraud through JAGA, as a form of internal
6. The Board of Directors held the 2020 Annual monitoring and supervision;
General Meeting of Shareholders (GMS) and
followed up on the results of the 2020 GMS 11. The Board of Directors followed up on audit
resolution and and the previous year's GMS findings and recommendations from the
in accordance to prevailing regulations; Bank's internal audit work unit, external
auditors, results of supervision by the
7. The Board of Directors has implemented Financial Services Authority (OJK) and/or
Shareholders Decisions at the 2020 Annual results of supervision by other authorities;
General Meeting of Shareholders, including the
appointment of a Public Accountant and Public 12. .The Board of Directors has ensured that
Accountant Firm Sidharta Widjaja dan Rekan Banking Synergy and Implementation of
(an Indonesian partnership and member firm Integrated Governance are implemented in
of KPMG network of independent member coordination with PT Bank BTPN Tbk as the
affiliated with KPMG International Cooperative Parent Bank;
as an External Auditor, taking into account the
recommendations of the Audit Committee 13. The Board of Directors has ensured that the
based on the Audit Committee Circular Decree implementation of sustainable governance
No. 003/CIR/AK/VII/2020 dated 30 July 2020, is assessed on environmental, social and
and has received approval from the Board of economic aspects;
Commissioners, through the Circular Decree
of the Board of Commissioners No. 008/CIR/ 14. The Board of Directors evaluated the
DEKOM/VIII/2020 dated 6 August 2020. implementation of training programs and
DAYA programs for customer empowerment
The Report on the Appointment of a Public and community assistance programs;
Accountant and Public Accountant Firm in
the context of an Audit of Annual Historical 15. The Board of Directors approved performance PT Bank BTPN Syariah Tbk | Annual Report 2020
Financial Information on 31 December bonuses and employee salary adjustments;
2020, has been submitted by the Bank to
the Islamic Banking Supervisory Financial 16. The Board of Directors approved training
Services Authority (OJK) through letter programs for employees and follow-up
Number S.313/DIR/CSGC /VIII/2020 dated efforts for their development;
19 August 2020, with a copy to the Banking
Licensing and Information Department; 17. The Board of Directors through the Incident
Management Team monitored the pandemic
8. The Board of Directors held the 2020 Annual conditions caused by the spread of COVID-19
Public Expose on the company's financial to all Bank employees and ensured the
performance; provision of adequate personal protective
equipment for all employees at Head Office,
9. The Board of Directors has reviewed the Branch Offices and Wisma throughout
entire Bank's infrastructure in the form of Indonesia.
update and refinement of the main policies,
namely the GCG Policy and the Bank's
251
supervision of the board of The implementation of risk management is

directors on risk management in further elaborated in the description of the
Operational Review with the theme of Risk
btpn syariah Management in this 2020 Annual Report.
In accordance with the Bank's Business

Plan, the Board of Directors ensured meeting of the board of directors
that supervision was carried out on the
implementation of risk management in and meeting of the board of
BTPN Syariah during 2020, in accordance directors inviting the board of
with the Financial Services Authority (OJK) commissioners
Regulation No. 65/POJK.03/2016 concerning
the Implementation of Risk Management Meeting of the Board of Directors and Meeting
for Sharia Commercial Banks and Sharia of the Board of Directors inviting the Board of
Business Units. Commissioners have been conducted according
to regulations. The schedule of the Meetings
Supervision of the implementation of risk and the Agenda of the Board of Directors in
management by the Board of Directors was 2019 were approved by the Board of Directors
fully supported by the supervision of the in the Memorandum No M.059/CSL/XI/2019
Board of Commissioners and the Sharia dated 21 November 2019.
Supervisory Board. The Board of Directors
ensured that each function in the organization According to the latest charter of the Board
implemented risk management tailored to of Directors, the Board of Directors is obliged
the conditions of each division and that each to conduct regular meetings with the Board
part was well consolidated. of Commissioners as part of reporting the
accountability in the following aspects:
As a complement to supporting tools, the strategic, financial, operational, internal
Board of Directors ensures the availability control system, compliance, risk management
of adequate risk management policies and and corporate governance.
procedures as well as the availability of
adequate risk limit implementation. In order All schedule, materials and minutes of meeting
to ensure that the risk management process in 2020 have been distributed to all members of
can be carried out in the Bank, BTPN Syariah the Board of Directors and the invitations have
has a policy that regulates the adequacy of been administered well so as to comply with
the process of identification, measurement, the provisions in the Articles of Association and
monitoring and risk control as well as the risk the Charter of the Board of Directors.
management information system.
In 2020, in response to the ongoing COVID-19
The Board of Directors ensured that every pandemic following strict health protocols, the
employee at BTPN Syariah adopted the Board of Directors Meetings have been held
principle of internal control in carrying out 33 (thirty three) times and Joint Meetings
bank business activities. This means that each of Directors and Board of Commissioners
employee plays a role in the management plan (Directors inviting the Board of Commissioners)
and development of the Bank's operational have been held 5 (five) times, with a combination
activities and human resources. of physical meetings and meetings via video
conference.
Supervision of the Board of Directors on
internal control is supported by a system The resolutions of the Meetings of the Board
that implements 3 (three) lines of defense of Directors was passed by deliberation for
supported by adequate Quality Assurance mutual consensus.
according to the conditions and needs of the
bank, the availability of a Risk Management In 2020, there was no dissenting opinion for
Work Unit and an Internal Audit Work Unit. all the meeting resolutions nor all the agenda
items of the meeting.
252
the meeting policy of meeting materials shall be distributed to the
the board of directors meeting participants at the latest before the
meeting is convened;
The Policy of the Board of Directors Meeting
according to the latest Charter of Board of 7. Every policy and strategic decision must
Directors is, as follows: be decided through the Board of Directors
meeting according to the prevailing
1. The Board of Directors shall convene the regulations;
Board of Directors meeting on periodic basis
at least once a month; 8. The Board of Directors meeting is chaired
by the President Director, or if the President
2. The Board of Directors can be convened if it Director is unable to attend, by the other
is attended and represented by majority of Director appointed in the Board of Directors
all members of the Board of Directors; meeting for which evidence to third party is
not required.
3. The Board of Directors shall convene Board
of Directors meeting attended by the Board 9. Decision making in the Board of Directors
of Commissioners on periodic basis at least meeting shall be conducted by deliberation
once every 4 (four) months; for mutual consensus
4. The Board of Directors shall schedule the 10. In the event that deliberation for mutual
meeting for the following year before the consensus is not achieved, decision making
end of the accounting year; shall be administered through majority votes.
5. In the meeting that is scheduled as 11. A l l t h e d e c i s i o n s m a d e in the

contemplated in point (d), the meeting meeting bind all members of the Board of
materials shall be distributed to the meeting Directors.
participants at the latest 5 (five) days before
the date on which the meeting is to be held; 12. The dissenting opinion occured in the meeting
of the Board of Directors shall be recorded
6. In the event that the convening of the meeting clearly in the Minutes of Meeting including
is not according to the initial schedule, the the reason for such dissenting opinion.
frequency and attendance in of the board of directors meetings

Number of Directors and

Total Attendance of Members of
Name of Director Board of Commissioners Joint
the Board of Directors
Meeting
Hadi Wibowo(**) 23/33 2/5
Gatot Adhi Prasetyo 31/33 5/5
Arief Ismail 31/33 5/5
Fachmy Achmad(***) 18/33 2/5
Ratih Rachmawaty (*)

7/33 3/5
Mulia Salim (*)

8/33 3/5
Taras W. Siregar(*) 6/33 3/5
Note:
(*) The terms of office of Ratih Rachmawaty, Mulia Salim, and Taras Wibawa Siregar have ended since the closing of the AGMS
which was held on 16 April 2020
(**) Hadi Wibowo has effectively served as President Director since the closing of the AGMS which was held on 16 April 2020
(***) Fachmy Achmad has ffective served as Director on 27 May 2020
253
agenda of the board of directors meetings
No Minutes of Meeting Number Date of Meeting Meeting Agenda

1. UPPN Update (Semester II 2019)
1 MOM. 001/DIR/CSL/I/2020 7 January 2020
2. Daya & Communication Quarterly Update (Q4 2019)
1. Internal Audit Dashboard Update (31 December 2019)
2. Financial Performance & KSI Update (31 December 2019)
2 MOM.002/DIR/CSL/I/2020 20 January 2020 3. ALCO Update (31 December 2019)
4. Retail & Wholesale Funding Update (31 December 2019)
5. Risk Management Committee Update (31 December 2019)
1. Internal Audit Dashboard (31 January 2020)
3 MOM.004/DIR/CSL/II/2020 3 February 2020
2. ICAAP Update (Q4 2019)
1. Financial Performance & KSI Update (31 January 2020)
2. ALCO Update (31 January 2020)
MOM.005/DIR/CSL/II/2020
4 10 February 2020 3. Business Committee Update (31 January 2020)
4. Retail & Wholesale Funding Performance Update
(31 January 2020)
1. Risk Management Committee Update (31 January 2020)
2. HC Dashboard (Including HC Committee) Update
5 MOM.006/DIR/CSL/II/2020 17 February 2020 (31 January 2020)
3. IT Dashboard (Including IT Steering Committee) Update
(31 January 2020)
1. Financial Performance & KSI Update (29 February 2020)
6 MOM.007/DIR/CSL/III/2020 9 March 2020
2. Internal Audit Dashboard (29 February 2020)
1. ALCO Update (29 February 2020)
2. Business Committee Update (29 February 2020)
7 MOM.008/DIR/CSL/III/2020 16 March 2020 (29 February 2020)
4. Risk Management Committee Update (29 February 2020)
5. HC Dashboard Update (29 February 2020)
6. Operations Dashboard Update (29 February 2020)
8 MOM.011/DIR/CSL/III/2020 31 March 2020 1. Strategic Directions
1. Internal Audit Dashboard (31 March 2020)
9 MOM.012/DIR/CSL/IV/2020 6 April 2020
1. Distribution of Duties and Authorities of the Board of
Directors
10 MOM.014/DIR/CSL/IV/2020 16 April 2020 2. Decree of the Board of Directors regarding the
Distribution of Duties and Authorities of the Board of
Directors
1. ALCO Update (31 March 2020)
2. Business Committee Update (31 March 2020)
11 MOM.015/DIR/CSL/IV/2020 20 April 2020 4. (31 March 2020)
5. Risk Management Committee Update (31 March 2020)

6. Fraud Management Unit Quarterly Update (Q1 2020)
7. Compliance Quarterly Update (Q1 2020)
254
12 MOM.016/DIR/CSGC/V/2020 4 May 2020 1. Internal Audit Dashboard ( 30 April 2020)
1. Financial Performance & KSI Updates (30 April 2020)
2. ALCO Update (30 April 2020)
13 MOM.017/DIR/CSGC/V/2020 11 May 2020 3. Business Committee Update (30 April 2020)
(30 April 2020)
1. HC Dashboard Update (30 April 2020)

14 MOM.018/DIR/CSGC/V/2020 18 May 2020
2. Operation Dashboard Update (30 April 2020)
1. Distribution of Duties and Authorities of the Board of

Directors with the effectiveness of the new members of
MOM.019/DIR/CSGC/V/2020 the Board of Directors
15 27 May 2020
2. Decree of the Board of Directors regarding the
Distribution of Duties and Authorities of the Board of
Directors
1. Internal Audit Dashboard (31 May 2020)
16 MOM.020/DIR/CSGC/VI/2020 8 June 2020 2. IT Dashboard (Including IT Steering Committee) Update
(31 May 2020)
1. Financial Performance & KSI Update (31 May 2020)
2. BOD Approval for RBB Revision (2020-2022)
3. ALCO Update (31 May 2020)
17 MOM.021/DIR/CSGC/VI/2020 15 June 2020
4. Business Committee Update (31 May 2020)
5. Business Update (Non TUR) Update (31 May 2020)
6. Retail & wholesale Funding Performance Update (31 May 2020)
1. Risk Management Committee Update (31 May 2020)
18 MOM.022/DIR/CSGC/VI/2020 22 June 2020
2. HC Dashboard Update (31 May 2020)
1. Internal Audit Dashboard Update
19 MOM.023/CSGC/VII/2020 6 July 2020 2. UPPK Update (Semester I 2020)
1. Financial Performance & KSI Update (30 June 2020) and
BOD Approval for Financial Statement Q2 2020
2. ALCO Update
3. Business Committee Update (30 June 2020)
20 MOM.024/DIR/CSGC/VII/2020 20 July 2020
(30 June 2020)
5. Risk Management Committee Update (30 June 2020)
6. Anti Fraud Management Update (Q2 2020)
7. Operations Dashboard Update (30 June 2020)
8. Compliance Quarterly Update (Q2 2020)
1. Internal Audit Dashboard Update
21 MOM.026/DIR/CSGC/VIII/2020 10 August 2020
2. RBBR & ICAAP Update (Semester I 2020)
1. Financial Performance & KSI Update (30 July 2020)
2. ALCO Update
22 MOM.027/DIR/CSGC/VIII/2020 18 August 2020 3. Business Committee Updates (30 July 2020)
4. Retail & Wholesale Funding Performance Updates
(30 July 2020)
255

1. Risk Management Committee Updated (30 July 2020)
23 MOM.028/DIR/CSGC/VIII/2020 24 August 2020 2. HC Dashboard (Including HC Committee) Update
(30 July 2020)
24 MOM.029/DIR/CSGC/IX/2020 7 September 2020 1. Internal Audit Dashboard Update (30 August 2020)
1. Financial Performance & KSI Update (30 August 2020)
2. ALCO Update (30 August 2020)
25 MOM.030/DIR/CSGC/IX/2020 14 September 2020 3. Business Committee Update (30 August 2020)
(30 August 2020)
1. Risk Management Committee Update (30 August 2020)
2. HC Dashboard Update (30 August 2020)
26 MOM.031/DIR/CSGC/IX/2020 21 September 2020
3. Operation Dashboard Update (30 August 2020)
4. IT Steering Committee Update (30 August 2020)
1. Financial Performance & KSI Update (30 September 2020
(including BOD Approval for FS Q3 2020)
27 MOM.032/DIR/CSGC/X/2020 12 October 2020
2. Internal Audit Dashboard (30 September 2020)
1. ALCO Update (30 September 2020)
2. Business Committee Update (30 September 2020)
3. Retail & Wholesale Funding Business Performance
28 MOM.034/DIR/CSGC/X/2020 26 October 2020
Update (30 September 2020)
4. Anti Fraud Management Update (30 September 2020)
5. Compliance Quarterly Update (30 September 2020)
29 MOM.035/DIR/CSGC/XI/2020 9 November 2020 1. Internal Audit Dashboard (31 October 2020)
1. Financial Performance Update (31 October 2020)
2. BOD Approval for RBB 2021-2021
3. BOD Approval for RAKB 2020-2024
4. ALCO Update (31 October 2020)
30 MOM.036/DIR/CSGC/XI/2020 16 November 2020
5. Business Committee Update (31 October 2020)
(31 October 2020)
7. HC Dashboard (31 October 2020)
1. IT Dashboard (Including ITSC) Update (31 October 2020)
31 MOM.037/DIR/CSGC/XI/2020 23 November 2020
2. Operations Dashboard (31 October 2020)
1. Internal Audit Dashboard Update (30 November 2020)
32 MOM.038/DIR/CSGC/XII/2020 7 December 2020 2. Persetujuan Direksi atas Usulan Agenda Korporasi Tahun
2021 (Circular)
1. Financial Scorecard & KSI Update (30 November 2020)
2. ALCO Update (30 November 2020)
3. Business Committee Update (30 November 2020)
33 MOM.039/DIR/CSGC/XII/2020 14 December 2020
Update (30 November 2020)
5. HC Dashboard Update (30 November 2020)

256
agenda of the meetings of the board of directors inviting the board of commissioners
No Minutes of Meeting Number Date Meeting Agenda
1 MOM.003/DIR/CSL/I/2020 28 January 2020 1. Exposure to the Progress of Audit Examination

by KPMG on the 2019 Financial Statements
(Audited) to the Board of Directors and the
Board of Commissioners
2. Financial Performance December 2019 & KSI
Update (as of 31 December 2019)
3. Social Impact Scorecard December 2019
2 MOM.009/DIR/CSL/III/2020 27 March 2020 1. COVID-19 Handling Update

2. Financial Performance Q1 and Q2 2 (Scenario)
3. AGMS Update & AGMS Post Communication
4. Update Liquidity
3 MOM.013/DIR/CSL/IV/2020 13 April 2020 Financial Performance & KSI Updates (31 March 2020) as
well as Board of Commissioners Approval on Published
Financial Reports (Position 31 March 2020)
4 MOM.025/DIR/CSGC/VII/2020 23 July 2020 1. Briefing to the Board of Directors and the

Board of Commissioners regarding Sustainable
Finance
2. Request for Board of Commissioners' Approval
on the Proposed 2019 Sharia BTPN Sustainability
Report
3. Financial Scorecard & KSI Update (30 June
2020) and Request for Approval from the Board
of Commissioners for the Proposed Quarterly
Financial Statements (Publications) Position 30
June 2020
5 MOM.033/DIRCSGC/X/2020 15 October 2020 1. Financial Scorecard & KSI Update (as of 30

September 2020) and Request for Approval from
the Board of Commissioners for the Proposed
Quarterly Financial Statements (Publications)
Position 30 September 2020
2. Others
According to the Charter of the Board of Directors BTPN Syariah, that the Meeting of the Board
of Directors shall be held at least once a month; and that the Board of Directors must convene a
meeting with the Board of Commissioners on periodic basis at least once every 4 (four) months.
In 2020 the fulfillment of the number of meetings and the attendance of the Board of Directors in
the meeting of Board Directors was in compliance to the regulations. PT Bank BTPN Syariah Tbk | Annual Report 2020
257
circular resolution of the board of directors

According to the Articles of Association of BTPN Syariah and the Charter, the Board of Directors
can also make legitimate decision without convening the Board of Directors Meetings, under the
condition that all the incumbent members of the Board of Directors are notified in writing and that
all incumbent members of the Board of Directors grant agreement for the decision by signing for
agreement. The decision of the Board of Directors taken with such mechanism has the similar legal
power with the legitimate decision made in the Meeting of the Board of Directors.
In 2020, the Board of Directors has issued 13 (thirteen) Circular Resolutions, as follows:
No. Number Date Subject

Plan for Implementation of the AGMS for the Financial Year
1 No.001/CIR/DIR/II/2020 18 February 2020
Ending 31 December 2019
The Board of Directors' Approval of the Need for an AGMS for the
2 No.002/CIR/DIR/III/2020 20 March 2020
Financial Year ending on 31 December 2019
Board of Directors approval of the proposed supporting documents
3 No.003/CIR/DIR/IV/2020 9 April 2020
for the 2020 Annual General Meeting of Shareholders
4 No.004/CIR/DIR/IV/2020 16 April 2020 Reappointment of the Corporate Secretary in 2020
5 No.005/CIR/DIR/IV/2020 16 April 2020 The Board of Directors Transaction Limit Update 2020
Submission of Approval of the Board of Commissioners for
6 No.006/CIR/DIR/V/2020 27 May 2020 the Provisions for Granting Transaction Limits to the Board of
Directors
7 No.007/CIR/DIR/VI/2020 15 June 2020 Establishment of the BOM
8 No.008/CIR/DIR/VI/2020 16 June 2020 Board of Directors' Committee Members in 2020

Fo l l o w - u p t o t h e 2 0 2 0 AG M S Re s o l u t i o n s o n t h e
implementation process of the Appointment of a Public
9 No.009/CIR/DIR/VII/2020 22 July 2020
Accountant (AP) and/or Public Accountant Firm (KAP) for
the Financial Year Ending 31 December 2020
Approval of the Board of Directors regarding the Composition of
10 No.010/CIR/DIR/VIII/2020 10 August 2020
the Board of Directors' Committee Members in 2020
Board of Directors approval of the recommendations and exposure
11 No.011/CIR/DIR/X/2020 14 October 2020
of the Risk Management Committee (30 September 2020)
Board of Directors Approval on the Recommendation of the Risk
12 No.012/CIR/DIR/XI/2020 17 November 2020
Management Committee (31 October 2020)
Board of Directors' approval for the establishment of a
13 No.013/CIR/DIR/XI/2020 25 November 2020

Sustainability Task Force
the board of directors meeting schedule for 2021

Referring to the Articles of Association BTPN Syariah, the Board of Directors had fulfilled the
requirement stipulated in the Articles of Association and the Charter regarding the preparation of
the Agenda of the Board of Directors Meetings and the Agenda of the Board of Directors Meeting
inviting the Board of Commissioners in 2021, which had been approved before the end of the
current accounting year.
258
performance appraisal of the board succession of the board of directors
of directors
1. The selection process of candidates for the
performance appraisal procedure of the Board of Directors does not discriminate
board of directors against ethnicity, race, religion, nationality
and gender;
The Board of Directors' assessment is carried 2. The selection is based on individual
out based on the references set out in the qualifications and organizational needs and
Nomination and Remuneration Committee on diversity of background expertise and
Charter taking into account the Articles of experience;
Association and the Bank's internal policies. 3. The selection process is carried out by the
Nomination and Remuneration Committee
Performance evaluation is conducted by means through evaluation of qualification
of self-asssessment every year to assess the fulfillment and interview process;
performance of the Board of Directors on a 4. Candidates recommended by the
collegial basis. Nomination and Remuneration Committee
are submitted to the Board of Commissioners
criteria of the performance evaluation of for approval and then submitted to the
the board of directors Financial Services Authority (OJK) for a Fit
and Proper Test process;
The self-assessment of the Board of Directors 5. Following approval from the OJK, candidate
performance shall at least include the members of the Board of Directors shall be
implementation of overall business strategy and nominated for approval by the GMS.
the Bank's Business Plan, the risks of the Bank,
good corporate governance implementation
and sharia principles implementation in the
Bank.
The flowchart for the appointment of members of the Board of Directors is as follows:
SELECTION AND
PROPOSAL DECISION
RECOMMENDATION
The selection process OJK’s approval

by the Nomination
and Remuneration
on nominations
The Board of
Notification of
changes in the
Proposals for candidates for members
Committee includes: Commissioners composition of
for members of the Board of the Board of
1. Analysis of the proposes to the GMS the members
of Commissioners and Commissioners, the
candidate's prospective members of the Board of
Directors, Shareholders/ Sharia Supervisory
competence and of the Board of Commissioners,
Directors/Commissioners Board and Board of
background Commissioners, the DPS and Directors
Directors
2. Interview (if Sharia Supervisory to OJK
needed)
GMS
Submission of proposals for Submission of Submission of GMS decisions

candidates for the Board the Fit & Proper recommendations regarding the
of Commissioners, the Test process to from the Nomination composition of the
Sharia Supervisory Board, the OJK and Remuneration members of the Board
and the Board of Directors Committee to of Commissioners,
to the Nomination and the Board of DPS and Directors
Remuneration Committee Commissioners
*) Filing for F&P Test to OJK for the Members of the Board of
Commissioners and the Board of Directors can be done after the GMS.
259
appointment and replacement of directors performance evaluation of the

board of directors
1. The recommendation to appoint and/
or replace members of the Board of 1. The Board of Directors is obliged to review
Directors to the General Meeting of the performance of the management
Shareholders must take into account the performed by the Board of Directors for
recommendations of the Nomination and respective financial year and report its to
Remuneration Committee; the shareholders at least once a year;
2. In the event that a member of the Nomination 2. As part of the performance evaluation,
and Remuneration Committee has a conflict the Board of Directors shall ensure the
of interest with a recommended candidate, fulfillment of composition and qualification
the conflict of interest must be disclosed in regarding the effectiveness of the the
the recommendation; Board of Directors function taking into
consideration the recommendation and
3. Members of the Board of Directors must input from the Board of Commissioners;
meet the requirements of having passed the
Fit & Proper Test in accordance with OJK 3. The Board of Directors performance
regulations regarding the Fit & Proper Test; evaluation report is presented to the
shareholders in the General Meeting of
4. The position of a member of the Board of Shareholders and is presented in the Annual
Directors shall automatically end if the Report;
member of the Board of Directors:
a. Resigned; or 4. The evaluation of the Board of Directors
b. Passes away; or performance is conducted by the Nomination
c. Dismissed in the GMS; or and Remuneration Committee based on the
d. No longer meets the requirements of the input from the President Director;
applicable legislation.
5. The result of the performance evaluation of
5. Members of the Board of Directors have the member of the Board of Directors is used
the right to resign from their positions by as one of the reference in the determination
notifying the Bank in writing of the said of nomination and remuneration for
intention. The Bank is obliged to hold a GMS the respective member of the Board of
to decide on the request for resignation of a Directors.
member of the Board of Directors no later
than 90 (ninety) days after receipt of the

request for resignation; term of office of board of directors
6. The Bank is required to disclose information
members
to the public and submit to the OJK no later
than 2 (two) working days after it: Members of the Board of Directors at BTPN
a. Received the request for resignation of Syariah are appointed by the GMS for a period
the Board of Directors; of 3 years, and can be reappointed.
b. Results of the GMS.
260
remuneration policy for
the board of commissioners,
the board of sharia supervisors, and
The determination of remuneration and other facilities refer to the resolution of shareholders at
the General Meeting for Shareholders and consider the recommendations from the Nomination
and Remuneration Committee.
In determining the remuneration of each member of the Board of Commissioners, the Sharia
Supervisory Board, and the Board of Directors, BTPN Syariah considers the overall performance, the
performance evaluation of each member of the Board of Commissioners, the Sharia Supervisory
Board, and the Board of Directors, the fairness compared with peer groups within the Bank and in
the banking industry, and the Company’s capabilities. The Company's performance, which is one of
the factors in determining the remuneration of the members of the Board of Commissioners, the
Sharia Supervisory Board, and the Board of Directors, is described as follows:
Proposal and
Review Decision
Recommendation
1. Survey to obtain remuneration 1. Based on the benchmark data 1. The decision of the Board
benchmark data for the Board (External) and the Company’s of Commissioners on the
of Commissioners and the performance data (Internal), remuneration for the members
Board of Directors from several the Committee prepares the of the Board of Commissioners,
banks in Indonesia. When remuneration proposals/ the Sharia Supervisory Board,
necessary, the Committee recommendations for each and the Board of Directors.
may appoint/work with a member of the Board of PT Bank BTPN Syariah Tbk | Annual Report 2020
Consultant/Independent Party Commissioners, the Sharia 2. General Meeting of
to obtain more accurate data. Supervisory Board, and the Shareholders’ approval of the
Board of Directors. total remuneration for the
2. The Committee reviews the Board of Commissioners, the
Bank's performance which may Sharia Supervisory Board, and
also reflect the performance of the Board of Directors.
the Board of Commissioners,
the Sharia Supervisory Board,
and the Board of Directors.
261
remuneration governance performance indicator is linked to

remuneration
remuneration policy development process
The Bank adheres to the principle of
The Remuneration Policy aims to meritocracy in providing remuneration to
ensure that remuneration is provided in Directors and employees, both for fixed
accordance with applicable regulations/ and variable remunerations. Individual
laws, corporate financial performance, remuneration reviews are conducted
individual work performance, fairness annually and remuneration adjustments
with their peer groups and in the banking are based on individual performance,
industry as well as the ability of the Bank. fairness with peer groups and level
of position in the bank and company
The remuneration review is conducted capabilities.
annually, including reviews for
the remuneration of the Board of In the Bank's performance management,
Commissioners, Sharia Supervisory Board, each member of the Board of Directors
Directors and Employees. Remuneration and Employees has individual targets as
policy reviews are conducted regularly, the basis for their individual performance
including fixed and variable remuneration. assessment. The individual target of
This review is taking into account aspects the Board of Directors which is also the
such as effective risk management, the target of the work unit/directorate, is
Bank's financial stability, the adequacy derived from the target of the Bank and
and strengthening of Bank capital, short- then gradually reduced to the target of
term and long-term liquidity needs, the the smallest work unit and the individual
Bank's potential future income, as well as target of employees at the lowest level.
compliance with sharia principles.
The assessment of Individual performance
The current Remuneration Policy does not is based on the realization of individual
differentiate between the control unit and targets in the category of - Outstanding;
the work unit that is being supervised. Very good; Good; Needs Improvement; Poor.
The mechanism implemented to ensure The amount of remuneration adjustment
independence between the control unit is based on individual performance
and the work unit it supervises is through appraisal; in which the management
different performance indicators and provides guidance on the amount of fixed
decision making on remuneration for and variable remuneration adjustments
employees in the control unit that does according to individual performance.

not involve the work unit it supervises.
external consultant
the scope of remuneration policy
and its implementation In obtaining remuneration data from the
banking industry, the Bank uses external
The Remuneration Policy for Employees consultant services. The task of an
applies to Employees in all Business Units external consultant is to obtain fixed and
and regions; and its implementation is variable remuneration data for certain
implemented and monitored centrally at positions from several banks of the same
the Head Office. type of business and operation. The data
is formulated by the consultant through a
remuneration survey.
262
variable remuneration
Variable remuneration comprises incentives and performance bonuses. Incentives

are given based on individual performance and given to employees in sales positions.
Incentives are given monthly and semi-annually.
Performance bonuses are given based on performance, business scale, business complexity,
peer group, inflation rate, financial condition and capacity, as well as in accordance with
existing law/regulations statutory provisions; and encourage prudent risk taking.
remuneration packages and facilities received by the board of commissioners,

the sharia supervisory board and the board of directors
2020 2019
Headcount Amount Headcount Amount
Board of Directors 5* 56,145** 5 39,522
Board of Commissioners 4 16,576*** 5 8,895
Sharia Supervisory Board 2 768 2 683
In million
*) Effective after the closing of the AGMS on 16 April 2020 became four Directors.
**) Compensation for the three Directors who resigned after the closing of the AGMS on 16 April 2020.
The decision on the compensation was made in 2019 and was paid in early 2020.
number of members of the board of commissioners, sharia supervisory board and directors receiving
fixed and variable remunerations for 1 (one) year and the total amount of remuneration
Fixed Category
2020 2019

Board of Directors 5* 14,008 5 17,047
Board of Commissioners 4 7,632 5 7,096 PT Bank BTPN Syariah Tbk | Annual Report 2020
Sharia Supervisory Board 2 768 2 683
In million rupiah
263
Variable Category
2020 2019
Board of Directors 5* 40,345** 5 20,820
Board of Commissioners 4 8,614*** 5 1,200
Sharia Supervisory Board 2 - 2 -
Employee Bonus - 48,739 - 39,809
Employee Incentive - 83,111 - 60,438
in million rupiah
total amount of deferred variable remuneration
2020 2019

Deferred Bonuses (gross) 5* 5,140 5 4,005
in million rupiah
highest and lowest salary ratio

2020 2019
Rasio 84.5 81.2

264
remuneration for the board of commissioners, the sharia supervisory board and the
board of directors
The Determination of remunerations and other facilities refers to the decision as stipulated in the
General Meeting of Shareholders with due observance of the advice given by the Nomination and
Remuneration Committee.
Amount of Rupiah Board of Directors received in 1 (One) Year

Board of Sharia Supervisory
Directors
Type of Remuneration and Other Facilities Commissioners Board
In Million In Million In Million
Person Person Person
Rupiah Rupiah Rupiah
Remuneration
(salary, bonus, routine allowance, bonus & 4 15,861 5* 51,777 2 765
other facilities in non-cash form)
Other facilities in non-cash form

(housing, transportation, health insurance, etc.):
a. Can be owned 4 685 5* 4,241 2 3.8

b. Cannot be owned 4 30 5* 127 2 0
Total 4 16,576 5* 56,145 2 768
In million rupiah
The total number of members of the Board of Commissioners, the Board of Directors and the Sharia
Supervisory Board receiving remuneration packages within 1 (one) year are grouped according to
income levels, is presented in the table below.
Total remuneration received per Number of Board of Number of Number of Sharia

person in 1 (One) Year * Commissioners Board of Directors Board of Supervisory
Over Rp2 billion 3 4 -
Over Rp1 billion up to Rp2 billion - 1 -
Over Rp500 million up to Rp1 billion - - -
Below Rp500 million 1 - 2
highest and lowest salary ratio PT Bank BTPN Syariah Tbk | Annual Report 2020
Description Ratio
Highest and lowest employee salary ratio 84.5
Highest and lowest Director salary ratio 1.4

Highest and lowest Commissioner salary ratio 2.2
Highest Director's salary to highest employee's salary ratio 1.7
265
long-term remuneration at BTPN Syariah remuneration will be paid in the form of shares.
This arrangement has been stipulated in the
BTPN Syariah has a remuneration program to Remuneration Policy of PT Bank BTPN Syariah, Tbk,
keep and motivate its best talents so that they in accordance with POJK No. 59/POJK.03/2017. In
continue to optimally contribute to the progress of the process of providing remuneration in the form of
the company. The remuneration program for the shares, BTPN Syariah complies with the applicable
Board of Directors, Board of Commissioners, SSB Capital Market regulations.
and Employees is formulated by taking into account
effective risk management, the financial stability rewards & performance management
of the Bank, adequacy and strengthening of Bank
capital, short-term and long-term liquidity needs, the rewards management
Bank's potential future income, and suitability with
sharia principles. In an effort to maintain the Bank's remuneration
program competitive in the industry according
BTPN Syariah already has a Remuneration Policy to the company's strategy and direction, BTPN
in accordance with the Financial Services Authority Syariah will conduct benchmarks with peer
(OJK) Regulation No. 59/POJK.03/2017 on the groups at least once a year with the help of a
Implementation of Remuneration Governance for reputable Independent Consultant.
Sharia Commercial Banks and Sharia Business Units.
In general the remuneration component is divided into The remuneration structure has been prepared
two, the fixed and variable remuneration component. and determined in such a way according to the
applicable employee level/grade.
The determination of the fixed remuneration
component at the very least takes into account The Board of Directors ensures that the
the business scale, business complexity, peer group, remuneration policies and strategies applied
inflation rate, financial condition and capacity, as in the bank are communicated to the Board of
well as complies with the provisions of laws and Commissioners.
regulations; and the differences in remuneration
between levels of positions. performance management
As for the variable remuneration component, at the Employee Performance Appraisal is a means for
very least it takes into account the performance, the Company to measure the work achievement
business scale, business complexity, peer group, among employees in accordance with the targets
inflation rate, financial condition and capacity, as and performance targets that have been
well as complies with the provisions of laws and previously set.
regulations; and encourages prudent risk taking.

The performance appraisal process at BTPN
In the implementation of the prudent risk taking Syariah is carried out objectively by applying clear
principles, the payment for the variable remuneration key performance indicators that meet SMART
component for the Board of Directors has been elements (specific, measurable, achievable,
deferred for a period of 3 (three) years, and since realistic and timebound).
BTPN Syariah has become a public company, this
266
Affiliation between the Board of Commissioners, the Sharia Board of Supervisory,
the Board of Directors and Controlling Shareholders
the board of commissioners
Family Relations with Financial Relations with
No Name Position Period

Board of Board of Controlling Board of Board of Controlling
Commissioners Directors Shareholders Commissioners Directors Shareholders
1 Kemal Azis Stamboel President 2014–present None None None None None None
Commissioner
/Independent
2 Dewie Pelitawati Independent 2014–present None None None None None None
Commissioner
3 Mahdi Syahbuddin Commissioner 2015–present None None None None None None
4 Yenny Lim Commissioner 2019–present None None None None None None
the sharia supervisory board

1 H. Ikhwan Abidin, MA Chairman 2017–present None None None None None None
of the
Sharia
Supervisory
Board
2 H. Muhamad Faiz, MA Sharia 2017–present None None None None None None
Supervisory
Board
Members

President
1 Hadi Wibowo 2020–present None None None None None None
Director
2 Gatot Adhi Prasetyo Director 2014–present None None None None None None
Compliance
3 Arief Ismail 2017–present None None None None None None
Director
4 Fachmy Achmad Director 2020–present None None None None None None
267
external audit
In preparation of the 2020 audited Financial Statements, BTPN Syariah Tbk has appointed a Public
Accounting Firm registered with the Financial Services Authority (OJK) named Siddharta Widjaja
and Rekan, an Indonesia Partnership and member firm of the KPMG Network of Independent
Member Firm affiliated with KPMG International Cooperative. The appointment is based on the
authority of the Shareholders through the Annual General Meeting of Shareholders to the Board of
Commissioners by taking into account the recommendations of the Audit Committee.
The total costs incurred for the 2020 Financial Statement audit is IDR 1,370,000,000 (one billion
three hundred seventy million Rupiah) before 10% (ten percent) VAT.
The appointment of the Siddharta Widjaja and Rekan Public Accountant Firm began in the 2019
financial year.
During the period of service of the Public Accountant and Public Accounting Firms, there was no
conflict of interest with the audit services provided to BTPN Syariah.
The Public Accountant and Public Accountant Firm have completed their duties independently in
accordance with the standard guidelines for the public accounting profession and in accordance
with the work requirements and the predetermined scope of the audit.
The following are KAPs that have audited BTPN Syariah Financial Statements since 2014:
Accounting Public Accountant Firm KAP Accountant Accountant

year Period Period
2014 Tanudiredja, Wibisana, dan Rekan Albidin, SE, Ak, CPA 1

(a member of PwC Global Network)
2015 Tanudiredja, Wibisana, Rintis dan Albidin, SE, Ak, CPA 2
Rekan (a member of PwC Global 5
Network)
2016 Tanudiredja, Wibisana, Rintis dan Drs.Muhammad Jusuf Wibisana, M.Ec., CPA 1
Rekan (a member of PwC Global
Network)
2017 Tanudiredja, Wibisana, Rintis dan Drs.Muhammad Jusuf Wibisana, M.Ec., CPA 2
Network)
2018 Tanudiredja, Wibisana, Rintis dan Angelique Dewi Daryanto, SE, CPA 1

Network)
2019 Siddharta Widjaja dan Rekan (an 1 Liana Lim, SE, CPA 1
Indonesia Partnership and member
firm of the KPMG Network of
Independent Member Firm affiliated
with KPMG International Cooperative)
2020 Siddharta Widjaja dan Rekan (an Liana Lim, SE, CPA 2
Indonesia Partnership and member
firm of the KPMG Network of
Independent Member Firm affiliated
with KPMG International Cooperative)
268
provision of funds to
related parties and large exposures
BTPN Syariah consistently considers capital capacity and distribution/portfolio diversification in lending,
and in 2020 there were no violations or exceedances of the Legal Lending Limit.
Provision of funds to Related Parties is carried out in accordance with prevailing regulations. BTPN Syariah
ensures that related party transactions are carried out in an independent and arm's length.
The following is a table of Provision of Funds to Related Parties and Large Exposures as of
31 December 2020.
Amount
No Funds Provision
Debtor Nominal (in millions of Rupiah)
1 To Related Party 1 (BTPN) 25,225
To Key Debtor
2 a. Individual 25 10,567
b. Group - -
anti-fraud management
BTPN Syariah is committed to reducing potential for newcomers’ session, through regular refresher
fraud problems through various Fraud Awareness training programs, as well as through anti-fraud
programs for all employees. campaigns and interactive dialogue throughout
internal communication media at the bank. These
In 2020, as part of the development of the programs are designed for all employees without
organization, the Anti-Fraud Management Unit, exception.
which was previously under the Risk Management
Division became an independent Division directly In order to mitigate potential fraud, BTPN Syariah
supervised by the Director of Compliance Director implements various policies, one of which is to
at the Directorate of Risk Management and ensure employee rotation, especially at the Mobile
Compliance. Marketing Sharia level, so that supervision and PT Bank BTPN Syariah Tbk | Annual Report 2020
refreshment activities are well maintained.
The Anti Fraud Management at BTPN Syariah has
a systematic and adequate framework to build The anti-fraud strategy is part of BTPN Syariah's
an anti-fraud culture as well as raise awareness management commitment to preventing fraud by
among all employees as early as possible through implementing a fraud control system effectively and
various approaches and strategies. Starting from continuously. This system provides direction for the
the time employees join BTPN Syariah, anti-fraud Bank to control fraud, through the management of
awareness has been introduced at the Induction four pillars:
269
1. Prevention; d. During the COVID-19 pandemic, the anti-

2. Detection; fraud campaign was carried out through
3. Investigation, Reporting and Sanctions; online media and interactively through
4. Monitoring, Evaluation, and Follow Up. internal communication platforms
aimed at all employees.
1. prevention
e. In response to the COVID-19 pandemic
It is a series of actions taken by the Bank to as well as part of the regular anti-fraud
reduce the potential risk of fraud, including: management, the Bank continues
to strive to reduce potential fraud by
a. Anti-fraud training for all employees strengthening the implementation
such as induction training, refreshment of the Quality Assurance function in
training, training for trainers, carries collaboration with the Operational
out various approaches and controls Division Team at the Operational
from the HR aspect by recognizing and Functional Office.
monitoring the character and behavior
of employees. This includes employee 2. detection
rotation/transfer (especially MMS),
compulsory leave (block leave) and It is an action taken by the Bank to detect
implementation of employee recognition any fraud incidents as well as the use of
measures both before and after hiring, various platforms to report suspected
such as candidate screening and fraud, and these include:
monitoring of employee behavior or
lifestyle. a. JAGA, a whistleblowing platform for
employees to report any suspected fraud
b. Increase coordination in internal control, through hotline, email, and anonymous
supervision & monitoring practices letters. The Bank guarantees the
in the hope of obtaining sustainable confidentiality of the reporter's identity
improvement processes. The three and follows up on the report.
layers of defense system has been
implemented by each party very well. b. The Bank has also provided a whistle
This is evident from the overall Quality blower system that can be done
Assurance (QA) and Internal Audit easily through anonymous media links
(IA) examinations which summarized that ensure the confidentiality of the
internal control has been implemented reporter's identity
properly. The Bank has also conducted

supervision through the implementation c. R
egular Quality Assurance (QA) and
of the 4 eyes principle and strengthened Internal Audit (IA) checks on the Bank's
the Quality Assurance (QA) function so processes/activities, especially at
that potential fraud can be identified vulnerable points that are considered to
more quickly. have greater potential for fraud.
c. The Bank periodically carries out anti- d. Establish early detection of transactions,
fraud campaigns through the Bank's activities, or other things that indicate
internal media. Therefore, it is hoped fraud.
that awareness among staff on the
importance of compliance and anti-
fraud culture in BTPN Syariah will
increase. An anti-fraud campaign for all
employees has also been conducted.
270
3. Investigation, Reporting and Sanctions 4. Monitoring, Evaluation, and Follow Up
It is a series of efforts by the Bank in This mechanism contains tools to monitor

obtaining information, a reporting system, and evaluate frauds as well as the necessary
and impose sanctions over fraud incidents, follow-ups based on evaluation results,
including the following: including:
a. Investigation a. Monitoring
Investigations are undertaken based on The Bank monitors the follow-ups for
reports/findings of fraud indications. frauds, in accordance with internal and
An investigation aims to gather external regulations. These follow-up
evidence related to events suspected actions include bookkeeping fraud cases,
of fraudulent. Investigations are monitoring the imposition of sanctions
conducted by authorized, competent on fraud perpetrators, monitoring the
and independent parties. implementation of the legal process (if
any).
b. Reporting
Internal and external reports are made b. Evaluation
and submitted regularly to management, All data on fraud incidents are documented
third parties and regulators, in accordance and an evaluation is undertaken on the
with applicable regulations. processes that are prone to fraud for
improvement in the future.
c. Penalty
Based on the investigation report, c. Follow-up
the Bank imposes sanctions to fraud The Bank improves weaknesses and
perpetrators through the Fraud strengthens the control system to
Committee forum. The decisions made prevent the recurrence of similar fraud
are based on the results of investigations incidents in the future by prioritizing
and in accordance with company preventive actions in order to minimize/
regulations. This is done to provide a prevent recurring incidents.
deterrent effect to the perpetrator
and prevent fraud committed by other The Anti-Fraud Management Division
employees. consistently seeks to reduce the number of
potential fraud incidents by reinforcing the
Quality Assurance function in collaboration
with the Operational Division Team at PT Bank BTPN Syariah Tbk | Annual Report 2020
the Office of Operational Function. The
initiatives also take into consideration the
Covid-19 pandemic situation.
271
code of conduct
The Code of Ethics in the BTPN Syariah code of conduct
serves as a Code of Conduct for the Board
of Commissioners, Sharia Supervisory enforcement
Board, Directors, Independent Parties and
all Employees in carrying out their duties, BTPN Syariah is committed to continuously
authorities, obligations and responsibilities in uphold the Code of Ethics as one of the steps
making decisions so that they are consistent in implementing good corporate governance,
with the Corporate Values, Vision and Mission while at the same time builds ethical employee
of BTPN Syariah and prevailing laws and behavior.
regulations. This is a standard of behavior that
is reasonable, appropriate and trustworthy The Code of Ethics is continuously and
for all Bank personnel in performing business sustainably materialized through attitudes,
activities including in interaction with actions and commitments that support the
stakeholders. creation of a corporate culture. Efforts taken
include disseminating the Code of Ethics via
Code of Conduct contained in the Code of email blast to employees who accept and
Ethics include, among others: pledge to implement the Code of Ethics as well
as possible.
1. Vision, Mission, Company Values, Purpose
of the Code of Ethics and Scope of the The Code of Ethics is also disseminated through
Code of Ethics; distribution of Code of Conduct guide book to
2. Compliance and Risk Management; all Employees and at the Induction Program
3. Conflict of Interest; for Executive Employees and new Employees.
4. Creating a Conducive Work Environment Socialization of the Code of Ethics will continue
(which includes Fair Treatment of All to be conducted regularly to all employees.
Employees, Anti Discrimination and
Harassment, Security at Workplace, Use of The Code of Ethics is updated regularly.
Company Facilities, Activities outside the All Employees must know, understand and
Company, Use of Social Media); implement the BTPN Syariah Code of Ethics.
5. Relationships with Customers and BTPN Syariah provides strict sanctions for any
Stakeholders (which include Relationships deviation, abuse and violation of the Code of
with Customers, Relationships with Ethics.
Vendors, Relations with Regulators, Bribery
and Corruption, Gratification, Anti Money
Laundering);
6. Enforcement of the Code of Ethics

(which includes Roles and Responsibilities,
Violation of the Code of Ethics).
.
272
whistle blowing system
BTPN Syariah is committed to ensuring that the facility is available for any employee or other party
to report/inform an alleged fraud through a Whistleblowing System named “JAGA” (Execute,
Monitor & Observe, Uncover, Submit report). Reports regarding fraud allegations could be delivered
by way of: email, anonymous; hotline or a letter. The Bank is encouraging employees to report any
suspicion of fraud by any of the provided methods and the Bank guarantees identity confidentiality
and the security of the informant/s.
This mechanism is regulated in the operational procedure management of Whistleblowing JAGA.

The procedure is reviewed and updated periodically to ensure that it remains relevant to the Bank’s
condition as well as both internal and external regulations.
whistleblower's protection
The Bank provides full support and protection to every whistleblower (whistleblower), guarantees
identity confidentiality of the informant and the confidentiality of the delivered information.
“JAGA” whistleblowing escalation process
Report Media Delivered to Investigation and follow-up
Email Fraud Investigation QA/AFM
whistleblower Digital/QR Code

Anti Fraud Management Recording and Fraud
(AFM) Committee
mail
Non-fraud Confirmation to whistleblower

(case closed)
Telephone

273
litigation case
Litigation Case is a Criminal or Civil case followed up by legal proceedings. During 2020, there was
no criminal or civil case of any significant impact on BTPN Syariah's financial condition.
conflict of interests
Conflict of interests is a condition where there are disputes between the Bank’s economic interest
and the personal economic interest of a member of the Board of Commissioners, Board of
Directors, Controlling Shareholders, or any Affiliated Parties from the Board of Commissioners,
Board of Directors, or Controlling Shareholders.
Throughout 2020, there has been no transaction with conflict of interest in BTPN Syariah.
provision of funds for social activities

and revenue of halal and non-halal fund
According to Circular of Bank Indonesia Number 12/13/DPbS dated 30 April 2010 concerning GCG
implementation for Sharia Commercial Banks and Sharia Business Unit, BTPN Syariah is obligated
to disclose non-halal revenue and its utilization in the Sharia Bank in the annual report of GCG
implementation.
Non-halal revenue as the source of funds for BTPN Syariah's social activities includes:
1. Revenue from current account services received by the Bank from maintaining a current
account in Conventional Bank;
2. Revenue from account closing before maturity.
Report of Source and Utilization of Benevolence Funds BTPN Syariah as of 31 December 2020:
Description 31 December 2020 31 December 2019

Balance of benevolent funds at the beginning of the
652 443
period
Source of benevolent funds

Infaq - -
Alms - -
Return of productive benevolent funds - -
Penalty - 63
Non-halal revenue 463 542
Others - -
Total source 463 605
Utilization of benevolent funds
Productive benevolent funds - -
Donation - -
Other utilization for public 942 396
Total utilization 942 396
Increase (decrease) of benevolent funds (479) 209
Balance of benevolent funds at the end of the period 173 652
274
The framework for risk management and internal control of BTPN Syariah applies three lines of
defense approach.
Further elaboration of the risk management and internal control is presented in the Risk
Management section of this Annual Report.
access to company information

BTPN Syariah provides all stakeholders with the ease of access to information related to the
Bank through communication media such as press releases, Public Expose, and Analyst Briefing.
In addition, BTPN Syariah provides information about its products and services, office network,
financial report, annual report, report on Daya’s corporate governance implementation and
activities, corporate actions, and other information on the website www.btpnsyariah.com.
Information related to BTPN Syariah’s website is provided in this Annual Report.

275
self-assessment report of
GCG implementation
Summary of self-assessment composite grading of PT Bank BTPN Syariah Tbk (BTPN Syariah) as
of 31 December 2020 on the following table :
Rating Rating Definition

Individual 2 Good
Consolidation - -
1. General Description of Good Corporate 2. The Overall GCG Implementation of BTPN

Governance/GCG Implementation Syariah from the governance aspect
During the Covid-19 pandemic, the a. Governance Structure

implementation of Good Corporate
Governance /GCG) principal at BTPN Syariah Positive factor aspect of the Governance
had been carried out consistently, and efforts to Structure
improve the quality as a sharia bank continued
to be done and integrated into the financial 1) The Structure of The Board of
conglomeration scope within a business unit Commissioners, The Board of
as well as being sustained within the proper Directors and The Sharia Supervisory
corridors in accordance with the stipulations, Board had been in compliance with
both for public company and sharia bank. The the prevailing provisions. All members
implementation is in synced with the Mission of The Board of Commissioners
and Vision of BTPN Syariah namely “together and The Sharia Supervisory Board
we create a chance for growth and a more had been reappointed in the AGMS
meaningful life and to become the best sharia dated 16 April 2020 and where
bank for inclusive finance transforming the in were appointed 2 (two) new
lives of millions of Indonesians" members of The Board of Directors
and the reappointment of 2 (two)
BTPN Syariah highly values the rights of existing members of The Board of
stake holders and sustainably holding BTPN Directors with tenure as from the
Syariah accountability and transparency closing of the meeting up to the
by continuously develop trust from the closing of The 3rd AGMS of BTPN
stake holders and investors through the Syariah which will be held in 2023.
implementation of GCG guidelines. In All currently residing members of
accordance with the GCG purpose, which is the Board of Commissioners, the
to develop a healthy and solid sharia banking Board of Directors and the Sharia
industry to secure stake holder's interests, Supervisory Board had passed the
improve compliance with the prevailing fit and proper test and had received
regulations and general banking codes of letters of approval from the Financial
ethics of the sharia banking industry with Services Authority (OJK);
regard to the sector and industry as well as
proportion and complexity of sharia bank. 2) BTPN Syariah had formed 3 (three)
Commissioners' Committee namely
In 2020, BTPN Syariah had managed Audit Committee, Risk Monitoring
to maintain a good work performance, Committee and Nomination and
accompanied by improvements in properly Remuneration Committee based on
implementing the GCG principals. the prevailing provisions and each
Commissioners' Committee had
276
been provided with the charter with 6) In regard to handling of conflict
periodic review; of interest, BTPN Syariah applies
a binding policy and procedure for
3) Other Commissioners' Committees management and employees and
are Integrated Good Governance during semester II year 2020 there
Committee which had been had been no conflict of interest at
formed in regard to the integrated BTPN Syariah;
governance implementation
for financial conglomeration in 7) Compliance Work Unit (SKK)
collaboration with PT Bank BTPN conducts itself independently
Tbk as the Parent Bank included in towards operational work unit.
a business group, represented by 1 From the effective organizational
(one) Independent member of The structure, SKK is separated from
Board of Commissioners and 1 (one) the operational work unit and
DPS member. conducts no other task outside of
compliance functions and during
4) BTPN Syariah had formed a Board of semester II year 2020, there has
Directors' Committee namely Asset been no appointment, dismissal
& Liabilities Committee (ALCO), Risk and/or resignation of any Director
Management Committee, Capital supervising compliance functions.
Law Committee, Information
Technology Directional Committee, 8) SKAI Organizational Structure
Business Committee and Financing had been in accordance with the
Policy Committee. The Committees provisions, which is accountable
had delivered reports on their work directly to The President Director
to The Board of Directors through and able to establish direct
The Board of Directors Meetings and communication to The Board of
other strategic meetings and each Commissioners through Audit
Board of Directors' Committee had Committee, and a communication
been provided with the Charter with line with Compliance Director and
periodic review; SKAI had been independent towards
operational work unit, as reflected in
5) BTPN Syariah had formed other Work the Bank's organizational structure;
Units for business development,
operational, risk management 9) Appointment of Public Accountant
implementation as well as internal Office (K AP) and/or Public PT Bank BTPN Syariah Tbk | Annual Report 2020
control. The internal Bank's work Accountant (AP) at BTPN Syariah
unit, among others are Internal Audit had been conferred to The Board
Task Force (SKAI), Risk Management of Commissioners in the General
Work Unit (SKMR), and Compliance meeting of shareholders (GMS) and
Work Unit supported by Financing the aforementioned AP appointment
and Funding Business Team, and/or KAP for financial year ended
Operational Team, Information on December 31st, 2020, had been
Technology Team, Human Resource, followed-up by The Board of Directors
Legal, Finance and Accounting, with regard to the approval from The
Treasury, Analytics, Information Board of Commissioners and the
Security as well as Communication Audit Committee at BTPN Syariah;
and DAYA;
277
10) BTPN Syariah had compiled BMPD support of the provision of supporting
management procedure (Maximum documents for Banking Synergy
Fund Tress-hold), Granting of Report. Internally, BTPN Syariah had
Financing Facility to counterparty conducted study on the supporting
of bank and non bank regulating infrastructure conformity namely on
fund provision to related parties internal provisions and procedures
and large fund provision, including at BTPN Syariah synced to the
the monitoring and settlement on Parent Bank and Banking Synergy
the limit of The Board of Directors' Report 2020 shall be delivered by
authority set by The Board of BTPN Syariah Compliance Divison to
Commissioners had been stated Financial Services Authority (OJK) of
in the Decree of The Board of Sharia Banking Monitoring with copy
Commissioners with regard to the to Commercial Bank Supervisor and
prevailing provisions, best practice the Parent Bank accordingly;
at BTPN Syariah and the Articles of
Association. 14) In respect to the implementation of
POJK No.51/POJK.03/2017 regarding
11) BTPN Syariah had applied policy and Sustainable Finance Implementation
procedure regarding the transparency for Financial Service Institutions,
of the financial and on financial Issuer and Public Commany to
condition and had compiled a report reinforce The Bank, BTPN Syariah
on the implementation of GCG to the had formed Task Force assigned
Regulator on time accordingly with to ensure a comprehensive internal
the provisions. coordination and monitoring on the
implementation of the bank's plans
12) A s a part of Financial in accordance with Sustainable
Conglomeration, BTPN Syariah with Finance Action Plan. The Task Force
PT Bank BTPN Tbk (Parent Bank) is fully supported by The Board of
had formed The Integrated Good Directors involved as council as
Governance Committee assigned well as numerous divisions and
to evaluate based on internal employees with high concern for
control adequacy assessment and environmental conservation, social
compliance implementation and and good governance. The Board
integrated governance. Appointment of Commissioners, The Board of
of Committee members and the Directors and The Sharia Supervisory
fulfillment of the Committee's duty Board supports the implementation

and responsibility had been carried and monitoring of sustainable finance
out accordingly to the provisions; and committed to support adequate
provision of supporting infrastructure
13) In synced with PT Bank BTPN Tbk adjusted to the Bank's condition;
as the Parent Bank, which is a
Commercial Bank, BTPN Syariah 15) BTPN Syariah had prepared a
had conducted numerous cross- Business Plan in line with BTPN
division strategic coordinations in the Syariah's vision and mission
effort to synchronize the fulfillment previously reviewed and approved by
of needs stated in the updated The Board of Commissioners;
Cooperation Agreement and in
278
16) BTPN Syariah had prepared a fund and careful planning, as well as
Business Continuity Management capable infrastructure. To reach people
and Contigency Funding Plan and in remote areas. Service limitation
committed to ensure operational should hopefully be resolved by
continuity and the Bank's business collaborating with the Parent Bank
during an emergency; in various fields of human resource,
information technology and office
17) BTPN Syariah had prepared network which would provide an added
provisions regarding Process Risk value to sharia bank and conventional
and Control and Risk Branding commercial bank.
Matrix aimed to identify and assess b. Governance Process
operational potential on each work
unit, as a part of risk management; Positive factor of the Governance Process
aspect at BTPN Syariah
18) BTPN Syariah had prepared strategic
initiatives on other supporting BTPN Syariah had carried out Good
policies and procedures in favor of and effective corporate governance
the operation with periodic review. implementation process, among which:
Negative factor of Governance Structure 1) The implementation process of GCG

aspect at BTPN Syariah principals has been carried out by The
Board of Directors properly as well
1) BTPN Syariah had prepared as the implementation of functions
Sustainability Task Force assigned by The Board of Commissioners
to ensure a comprehensive internal and The Sharia Supervisory Board
coordination and monitoring on the had been conducted effectively and
implementation of the Bank's plans independently, among others through
accordingly to Sustainable Finance the mechanism for corporate
Action Plan. The Sustainability Task meeting. During the Covid-19
Force has a strong commitment in pandemic, adjustments made in
improving the quality of the Bank's Meeting preparation remains in
continuity commitment in order compliance with proper GCG in
to faster deliver good intentions, accordance with Guidelines and
preserve not only work environment Work Codes of Conducts, Policies
but also around area. To achieve and Procedures of the Bank and the
such purpose, provisioning and Articles of Association. PT Bank BTPN Syariah Tbk | Annual Report 2020
training are needed to support the
duties and responsibilities of the 2) Board of Commissioners' Committees
Task Force, especially in the field of have carried out monitoring through
environmental preservation, social committee meetings held periodically
and economy; accordingly with the meeting
agenda based on provisions and
2) The implementation of the Bank's accordingly to the Bank's needs.
synergy requires sharia banking service Each recommendation had been
availability for those who had yet to followed-up and there had been no
know, use and/or receive services intervention in the implementation
sharia banking services. Providing of the Committee's tasks at BTPN
access consequently requires a large Syariah;
279
3) There had been no conflict of had been carried out accordingly

interests in the implementation of with the accounting standard and
of GCG principals at BTPN Syariah GCG;
during semester II year 2020;
7) BTPN Syariah had applied updates
4) Compliance work unit is independent on policies, system and procedure
towards operational work unit. It is of BMPD under adequate process
evident that from the organizational to ensure fund availability for
structure, Compliance Work Unit is related parties, the decision making
separated from the operational work in fund provisioning had been done
unit, and has no other task outside independently;
complaince functions. Director
supervising compliance function 8) B T P N S ya r i a h h a d a p p l i e d
had performed in accordance with transparency on the financial and
the prevailing laws and regulations; non-financial condition to the
stakeholders and report compliancy
5) BTPN Syariah internal audit had been carried out with in
function implementation is based accordance with the prevailing
on the requirements and procedures provisions, for both sharia bank's
which are in accordance with provisions as well as public
OJK's provisions and International company's provisions. Corporate
Professional Practice Framework Report Transparency had been made
(IPPF). SKAI inspection report had available on the Company website,
been delivered to stake holders PT Bursa Efek Indonesia and The
at BTPN Syariah and had been Financial Services Authority (OJK);
followed-up accordingly. SKAI
implementation had been reviewed 9) BT P N Sya r i a h h a d e n s u re d
periodically by external auditor every that Integrated Governance
3 years. The latest esternal auditor's Implementation for Financial
3-Year review was delivered on May Conglomeration had been carried
– July 2020 for April 1st 2017 – June out in different sectors with the
30th, 2020 period; increasing of transaction complexity
and interaction between Financial
6) Appointment of Public Accountant Service Institutions through the
( A P ) p ro ce ss a n d /o r Pub lic Integrated Good Governance
Accountant Office (KAP) had been Committee. The Committee's

in accordance with the provisions duties and responsibilities had
referring to the General meeting been met properly during 2020 and
of shareholders (GMS) resolutions. the Integrated Good Governance
The audit process by KAP Shiddharta Committee had compiled a Self
Widjaja & Partner (a member firm Assessment on December 31st,
of KPMG) for accounting year 2020 as well as completed a study
ending on December 31st, 2020 was and granted approval for the latest
carried out in semester II of 2020. Integrated Good Governance
KAP Shiddharta Widjaja & Rekan (a Policies, the 2020 Charter and
member firm of KPMG) asserts its Drafting of Corporate Charter in
independence and all audit process 2020;
280
10) BTPN Syariah ensures banking c. Governance Outcome
synergy with the Parent Bank
accordingly; Positive factor of the Governance
Process aspect at BTPN Syariah
11) BTPN Syariah had prepared initial
Sustainability Report 2019 (1 year The Board of Commissioners, the
earlier than required for level 2 of Board of Directors and the Sharia
Commercial Bank Based on Business Supervisory Board are committed
Activities - BUKU) and had been to achieve a sustainable business
delivered on July 29th, 2020 and the growth, and consistently improve the
transparency on the Sustainability implementation of GCG. Every line of
Report had been made available on organization at BTPN Syariah works in
the website of BTPN Syariah; collaboration to ensure the continuity of
the commitment in implementing proper
12) BTPN Syariah's business plan GCG, among which :
had been prepared realistically,
comprehensively, achievable by 1) During the pandemic in 2020, BTPN
observing the prudence principles Syariah had been in support of the
and has been delivered to The Government Program regarding
Financial Services Authority (OJK). National Economy Recovery by
BTPN Syariah had also delivered providing aid program for customers
RBB Revision to anticipate the to reduce installment burden which
condition during Covid-19 pandemic had been properly delivered to the
by applying numerous adjustments public and made transparent;
in regard to the business condition,
operational activity and target; 2) G C G implementation
accountability report by the Board
13) BTPN Syariah has applied a new of Commissioners, the Sharia
work procedure for the Bank's Supervisory Board and the Board of
system development and talents as Directors along with all supporting
a part of the platform development elements at the Bank for 2019 has
process as well as established new been included in the Annual Report
working environment to support the for Accounting Year ending on 31
Bank's initiatives. December 2019, delivered during the
AGMS on 16 April 2020;
Negative Factor of the aspect of PT Bank BTPN Syariah Tbk | Annual Report 2020
Governance Process at BTPN Syariah 3) Business Plan Realization Report
by the Board of Commissioners for
1) With the forming of Sustainability Semester I, 2020, had been included
Task Force at BTPN Syariah, in Report dated 29 July 2020, and
supporting elements are required delivered to Authority through letter
in the form of Drafting of Policies, number S.284/DIR/CPM/VII/2020
Work Guidelines as well as adequate whereas the Semester II of 2020
Sustainability Task Force Meeting Report will be delivered in January
Schedule and several adjustments 2021;
on internal procedures to support
living and social environment.
281
4) Fulfillment of the corporate report 11) The Board of Directors supports

obligation by the Board of Directors, adequate internal audit and follow
as well as the minitoring function of up on the SKAI audit result and The
the Board of Commissioners and the Board of Directors had also ensured
Sharia Supervisory Board in 2020 the availability of the Bank's internal
had been carried out accordingly audit function implementation
with the provisions; report included in the Annual Report.
SKAI had been objective in the
5) Meeting Resolutions of the Board auditing process accordingly with
of Commissioners, the Board of audit policies and procedures by
Directors and the Sharia Supervisory taking into account the risk facing
Board and Committees had been each work unit and based on the
documented properly and followed- SPFAIB principles.p
up on time and adequately based
on the recommendations delivered 12) External Audit Implementation in
in respective meetings; the Audit process by KAP Shiddharta
Widjaja & Rekan (a member firm of
6) Each Board of Commissioner's KPMG) for accounting year ending
Committee has carried out its on 31 December 2020 was carried
function in accordance with the out in semester II of 2020 and the
prevailing regulations. inspection is still on-going and
BTPN Syariah will ensure that the
7) Implementation of risk management audit result and Management letter
at Commissioner and Director levels will illustrate most of the problems
has been carried out through Risk the bank is facing as well as
Management Committee and the recommendations for improvement
Risk Monitoring Committee and and audit result coverage shall be
the aforementioned Committees adjusted with the audit scope and
had carried out active and effective the auditor is made certain to take
super vision through periodic an objective approach;
corporate meetings and Committee
reports; 13) BTPN Syariah delivered Related
Party Report every semester and
8) There has been no conflict of interest should there be any revision, the
in the implementation of GCG report shall be delivered accordingly
principles at BTPN Syariah during from time to time. Report on the

the year 2020; provision of fund to related party
had been delivered accordingly with
9) Fulfillment of obligation for Report the provisions;
and Implementation of the duties
of the Director of Compliance had 14) With regard to compliance
been delivered in accordance with culture, BTPN Syariah has fulfilled
the provisions and on time; obligation to report to The Financial
Services Authority (OJK) and
10) S u p p o r t i n g s t r u c t u r e a n d related authorities on time. BTPN
infrastructure at the Bank has been Syariah has also complied with the
adequately and accordingly provided; obligation to provide information
expose, by providing access to the
282
Trimester Publication of Financial 19) In line with the Bank's usiness
Report online through reporting development, BTPN Syariah had
system to the Regulator and consistently carried out Human
made a public announcement in Resource Development to support
national Newspapers and on the GCG principals implementation and
Bank's Website as mandated for sustainably implement programs for
Public Company, as well as other induction, training, refreshment and
Information Expose activities and special certification for employees.
Press releases regarding corporate
actions and Financial Performance Negative Factor of the aspect of outcome
along with other Corporate activities at BTPN Syariah
during Semester II of 2020.
1) During the Semester II (Q3) of 2020
15) BTPN Syariah ensured complaince in period Sharia Financial Services
the obligation for annual report and Authority (OJK) has imposed penalty
self assessment every 6 (six) months, to the Bank due to human error
as sharia bank and integrated with factor, the amount of which was
the parent bank; insignificant. BTPN Syariah had and
will continue to improve processes
16) Members of the Integrated Good and services;
Governance Committee who also
reside as Independent Commissioner 2) P r e p a r a t i o n f o r t h e 2 0 2 0
delivered meeting resolution of Sustainability Report 2020 had
the Integrated Good Governance become mandatory after BTPN
Committee periodically during The Syariah's rank was moved up to
Board of Commissioners Meeting; BUKU 3 (Bank Umum berdasarkan
Kegiatan Usaha—Commercial
17) BTPN and BTPN Syariah had Bank Based on Business Activities)
included Banking Synergy in the Category whereas the preparation
Bank's Business Plan (RBB) 2021- for Sustainability Report and Annual
2023. Banking Synergy Report shall Report would be delivered at the
be carried out in the first Trimester same time.
of 2021 accordingly with the target
set forth in the RBB report; BTPN Syariah continues to improve the overall
outcome and implementation of good corporate
18) BTPN Syariah had prepared governance in each of its organizational line so PT Bank BTPN Syariah Tbk | Annual Report 2020
Sustainable Finance Action Plan the on going process as well as the outcome
2020-2024 and Sustainability Report remain in accordance with the prevailing
2019. To apply the Sustainable provisions and in line with the Bank's vision and
Finance Action Plan, BTPN Syariah mission.
had formed Sustainability Task Force
which supporting infrastructure shall The Board of Commissioners, the Board of
be prepared. Directors and the Sharia Supervisory Board are
fully committed to ensure that good corporate
governance continued to be implemented.
283
corporate secretary
profile of Brief description about Corporate Secretary in

BTPN Syariah:
corporate secretary
Name : Arief Ismail
Address : Menara BTPN, 12th Floor
In BTPN Syariah, the role of Corporate CBD Mega Kuningan
Secretary is undertaken by the Director Jl. DR. Ide Anak Agung Gde
of Compliance, who is responsible for the Agung Kav. 5.5 – 5.6,
dissemination of material information related South Jakarta 12950
to the performance of BTPN Syariah. Telephone : +6221 300 26 400
Facsimile : +6221 292 72 096
Corporate Secretary's profile is available Email : corsec@btpnsyariah.com
on the The Board of Directors' Profile page.
The Corporate Secretary resides in South duties and responsibilities
Tangerang, Indonesia.
of corporate secretary in
basis of reference BTPN Syariah
In compliance with the regulation POJK The Duties and Responsibilities of the
Number 35 and the Decree of the Board of Corporate Secretary at BTPN Syariah referred
Directors of PT Indonesian Stock Exchange to POJK Number 35/POJK.04/2014 and has
Number Kep-00001/BEI/01-2014 dated 20 been stipulated internally at BTPN Syariah.
January 2014 concerning the Amendment to They include:
Regulation Number I-A., BTPN Syariah had
reappointed its Director of Compliance, Arief 1. To follow the development of the Capital
Ismail, as the Corporate Secretary. Market, particularly the prevailing laws
and regulations on the Capital Market;
The reappointment of the Corporate Secretary
was based on the Circular Decree of the 2. To provide advice to the Board of Directors
Board of Directors Number 004/CIR/DIR/ and the Board of Commissioners of the
IV/2020 dated 16 April 2020 regarding the Issuer or Public Company to abide by the
Reappointment of the Corporate Secretary of laws and regulations in Capital Market;
PT Bank Tabungan Pensiunan Nasional Syariah
Tbk and stipulated in the Letter of Decree of 3. To assist the Board of Directors and
the Board of Directors Number SK 002/DIR/ the Board of Commissioners in the

CSL/IV/2020 dated 16 April 2020 regarding implementation of corporate governance,
the Appointment of the Corporate Secretary among others:
dated 16 April 2020. On this appointment, BTPN
Syariah had carried out information disclosure a. Disclosure of information to the public,
following the stipulation and stated it on the including providing information on the
websites of the Indonesia Stock Exchange, the website of the Issuer or Public Company;
Capital Market, and BTPN Syariah. b. Timely Report submission to the Financial
The term of office of BTPN Syariah’s Corporate c. To convene and document the General
Secretary was effective as of the signing of Meeting of Shareholders;
Circular Decree of the Board of Directors d. To convene and document the meetings of
Number 004/CIR/DIR/IV/2020 dated 16 April the Board of Directors and/or the Board of
2020 until the closing of the Annual General Commissioners; and
Meeting of Shareholders that will be held in e. To conduct the Company’s orientation
2023 (corresponding to the term of office of program for the Board of Directors and/or
the Board of Directors appointed pursuant to the Board of Commissioners.
the Resolution of the Annual General Meeting
of Shareholders dated 16 April 2020).
284
4. To serve as the liaison between the Issuer 4. For the fulfillment of the regulation of the
or Public Company and the shareholders of Indonesia Stock Exchange stipulated in
the Issuer or Public Company, the Financial the Decree of the Board of Directors PT
Services Authority (OJK), and other Indonesian Stock Exchange Number Kep-
stakeholders. 306/BEJ/07-2004 Regulation Number
I-E concerning the Obligation to Provide
Following the rules and duties and Information Point V, BTPN Syariah had
responsibilities of the Corporate Secretary carried out the commitment for public
above, in 2020, the Corporate Secretary of expose on 25 August 2020 and has
BTPN Syariah had carried out activities in delivered the Report on Public Expose
accordance with such provisions. Implementation 2020 to the Financial
Services Authority (OJK) and the Board
implementation of duties and of Directors of the Indonesia Stock
Exchange (PT Indonesian Stock Exchange)
responsibilities of corporate on 28 August 2020 and has performed
secretary at BTPN Syariah in 2020 information disclosure for such purpose;
In 2020, the Corporate Secretary at BTPN 5. For the fulfillment of PBI Number 11/33/
Syariah has carried out the duties and PBI/2009 concerning the Implementation
responsibilities as a realization of commitment of Good Corporate Governance for Sharia
to GCG implementation as a public company Commercial Bank and Shariah Business Unit
and as a Sharia commercial bank, among and SEBI Number 12/13/DPBS concerning
others: The implementation of Good Corporate
Governance for Sharia Commercial Bank
1. Has ensured that BTPN Syariah and Sharia Business Unit, PBI Number
participated in supporting the Government 15/13/PBI/2013 concerning Amendment
in the National Economy Recovery to PBI 11/3/PBI/2009 concerning Sharia
Program during the Covid-19 Pandemic by Commercial Bank, and POJK Number 33/
providing various conveniences to BTPN POJK.04/2014 concerning the Board of
Syariah’s financing customers in 2020. Directors and the Board of Commissioners
BTPN Syariah's programs and policies for of Issuer or Public Company, BTPN Syariah
its customers can be found in the Financial had ensured that the overall process of
Performance and Business Outlook section the nomination process, submission, and
of this 2020 Annual Report; appointment of the new member of the
Board of Directors as per the regulations.
2. Has fulfilled the obligation of Information All effective members of the Board of
Disclosure by presenting the Annual Directors, the Board of Commissioners, PT Bank BTPN Syariah Tbk | Annual Report 2020
Report, the Quarterly Financial Report, the and the Sharia Supervisory Board have
Annual Financial Report, and the online passed the Fit and Proper test by the
Consolidation through a reporting system Financial Services Authority (OJK);
to the Regulator and making a public
announcement through the national-scale 6. For the fulfillment of the Financial
newspapers and the Bank's website as Services Authority Regulation (POJK)
mandated for public company; Number 32/POJK.04/2014 concerning
the Plan and Convening of the General
3. Has ensured the fulfillment of obligation Meeting of Shareholders in Public
for Information Disclosure on the Monthly Company, BTPN Syariah had convened 1
Report of the Shareholders Register or the (one) General Meeting of Shareholders,
Changes in Shareholder Structure through namely the AGMS, with mechanism and
online reporting system to the Regulator implementation in accordance with the
and published them on the Bank's Website prevailing regulations;
as a form of information disclosure;
285
7. For the fulfillment of POJK Number 11. For the fulfillment of POJK Number 8/
34/POJK.04/2014 dated 8 December 2014 POJK.04/2015 concerning the Websites of
concerning the Nomination Committee Issuer or Public Company, the Corporate
and Remuneration of Issuer or Public Secretary of BTPN Syariah has ensured
Company, the Board of Commissioners had periodic updates of the Bank's website and
re-stipulated the membership structure continued the efforts to refine the websites
for the Nomination Committee and in accordance with the Bank’s condition;
Remuneration at BTPN Syariah in 2020;
12. For the fulfillment of POJK Number 31/
8. For the fulfillment of POJK Number POJK.04/2015 concerning Information
17/POJK.03/2014 dated 18 November Disclosure or Material Facts by the Issuer or
2014 concerning the Implementation of Public Company, the Corporate Secretary of
Integrated Risk Management for Financial BTPN Syariah has performed information
Conglomeration and POJK Number disclosure, including with regard to the
18/POJK.03/2014 dated 18 November changes in the composition of the Board
2014 concerning the Implementation of Directors, the reappointment of the
of Integrated Governance for Financial members of the Board of Commissioners
Conglomeration, and by considering and the Sharia Supervisory Board,
POJK Number 45/POJK.03/2020 dated amendments to the Articles of Association,
16 October 2020 concerning Financial changes in the Bank's Name, the Bank’s
Conglomeration, BTPN Syariah in rating improvement to Commercial Bank
coordination with PT Bank BTPN Tbk Business Activity (BUKU) Category 3, etc.;
as the parent company has formed the
Committee for Integrated Governance and 13. For the fulfillment of POJK Number 29/
has obtained its first Corporate Charter in POJK.04/2016 regarding the Annual Report
2020; of Issuer or Public Company, the Corporate
Secretary of BTPN Syariah had submitted
9. For the fulfillment of POJK 8/ the Annual Report for the accounting
POJK.03/2014 concerning Health Rating year ending on 31 December 2019 and has
Assessment for Sharia Commercial Bank been approved by the Shareholders at the
and Sharia Business Unit and POJK Annual General Meeting of Shareholders in
Number 65/POJK.03/2016 concerning Risk 2020 and has been reported in accordance
Management Implementation for Sharia with the regulations and the Annual Report
Commercial Bank and Sharia Business has been published on the Bank's Website;
Unit, and by considering SE OJK Number
10/SEOJK.03/2014 concerning Health 14. For the fulfillment of POJK Number 13/
Assessment for Sharia Commercial Bank POJK.03/2017 concerning the Engagement
and Sharia Business Unit, BTPN Syariah of the Services of Public Accountant and
has had risk management and internal Public Accounting Firm in the Financial
control standards in place following the Services Activities and SE OJK Number 36/
three lines of defense principle; SEOJK.03/2017 concerning the Procedures
for Engaging of the Services of Public
10. With respect to POJK No.55/POJK.04/2015 Accountant and Public Accounting Firm in
concerning the Establishment and the Work Financial Services Activities, and taking into
Implementation Guidelines of the Audit consideration the limitation of engaging
Committee, the Board of Commissioners the services to audit the annual historical
had stipulated the amendment to the financial information from the same public
membership composition of the Audit accountant for a maximum audit period of 3
Committee at BTPN Syariah in 2020; (three) consecutive accounting years, BTPN
286
Syariah had ensured that the appointment 18. For the fulfillment of POJK Number
of a Public Accountant and/or Public 28/POJK.03/2019 concerning Banking
Accounting Firm to audit the bookkeeping Synergy, BTPN Syariah has synergized with
for the Bank for the accounting year ending PT Bank BTPN Tbk as the parent company
on 31 December 2020 was in accordance within single ownership to develop Sharia
with the regulations. The Report on such Banking;
Appointment of Public Accountant and/
or Public Accounting Firm has been 19. Has ensured that every line of the
submitted to the Authority through the organization in BTPN Syariah has
letter Number S.311/DIR/CSGC/VIII/2020 conducted reviews and updates on the
to the Executive Head of Capital Market Bank’s existing internal regulations and
Supervisory S.312/DIR/CSGC/VIII/2020 to procedures to ensure adherence to the
the Indonesia Stock Exchange, and S.313/ prevailing regulations and the existing
DIR/CSGC/VIII/2020 to the Sharia Bank conditions, among which was the updates
Supervisory Department (DPBS); on the Bank’s Main Policies, namely the
Corporate Governance Policy and other
15. For the fulfillment of POJK Number operational policies;
51/POJK.03/2017 concerning the
Implementation of Sustainable Finance 20. Has ensured that the implementation of
for Financial Services Institution, Issuer, the induction program and refreshment
and Public Company, BTPN Syariah had program for Executive Officers and
prepared the Sustainability Report of Employees regarding the GCG Principles,
2019 and prepared and submitted the including information dissemination on
Sustainable Financial Action Plan (RAKB) GCG Policies, Codes of Ethics, Corporate
of 2021 to the Financial Services Authority Regulations, as well as the Bank’s Vision &
(OJK); Mission and Values, has been carried out
periodically;
16. For the fulfillment of POJK Number 7/
POJK.04/2018 concerning the Report 21. Has ensured that the supervision process
Submission through Issuer or Public in Risk Management that comprised of,
Company's Electronic Report System, among others, the quality improvement
BTPN Syariah has submitted the Reports of the Human Resources and fulfillment
periodically as per the regulations; of Risk Management Certification and
their refreshment programs, including the
17. For the fulfillment of POJK Number fulfillment with regard to the Members
1/POJK.03/2019 concerning the of the Board of Directors, the Board of PT Bank BTPN Syariah Tbk | Annual Report 2020
Implementation of Internal Audit Function Commissioners, and the Sharia Supervisory
in Commercial Bank, BTPN Syariah had Board, has been met as per the banking
ensured that the amendments of the regulations;
Charter on the duties and responsibilities in
the internal audit function implementation 22. Has ensured that BTPN Syariah
was in accordance with the regulations. maintained the commitment to perform
The amendments of the Charter was self-assessment to create a culture to
made for the Charter of the Board of improve capabilities and compliance in a
Commissioners, the Board of Directors, sustainable and measured manner.
and Audit Committee and, for the Internal
Audit Working Unit (SKAI) in particular, for
the Audit Charter;
287
training and certification program attended by corporate secretary in 2020
No Training/Workshop Organizer Date

Indonesian Stock Issuer
1 Webinar – Issuers Welcome the New Normal 11 June 2020
Association
Refreshment Program –Risk Management
2 EfektifPRO 28 July 2020
Certification Level 5 (Online)
Socialization and Dissemination regarding Stock Stock Market Financial Services
3 8 September 2020
Market Authority (OJK)
Training – Personal Branding & Impactful
4 TalkInc 10 September 2020
Communication
Training – Personal Branding & Impactful
5 TalkInc 17 September 2020
Communication
Refreshment Program - Risk Awareness for
6. Pasar Trainer 5 October 2020
Board of Directors and the Management
Indonesia Corporate Secretary
7. Corporate Culture 19 November 2020
Association
CEO Networking Event – Building Resilience to
8 Indonesia Stock Exchange 24 November 2020
Economic Recovery
BTPN Syariah press releases in 2020
No Date Description
1 5 March 2020 Financing Growth of 23.7% in 2019, Gaining More from Digitalization
AGMS of BTPN Syariah Appoints Hadi Wibowo as President Director and Distributes First
2 16 April 2020
Dividend
3 29 April 2020 Q1 Performance: Encouraging Optimism Among Productive Poor
4 29 July 2020 Q2 Performance: Building Optimism Among Productive Poor Amid the Pandemic
5 25 August 2020 Public Expose 2020: Building Optimism Among Stakeholders Amid Challenges
6 20 October 2020 Q3 Performance: Productive Poor’s Rising Optimism Amid the Pandemic
288
Disclosure of Information Report to DPBS of OJK, Capital Market OJK, Indonesian Stock Exchange,
Other Institutions, and Websites PT Bank BTPN Syariah Tbk (As of 31 December 2020)
No. Letter Number Letter Date Website Subject Description

1 S.006/DIR/CSL/I/2020 09 January 2020 Monthly Report Among which
OJK DPBS √ on Shareholders were
Capital Market Registration as of PT Kustodian
OJK √ 31 December 2019 Sentral Efek
Indonesia,
Indonesian Stock PT Datindo
Exchange √
Entrycom
Other institutions √
BTPN Syariah's
Website √
2 S.036/DIR/CSL/II/2020 06 February 2020 Monthly Report Among which

OJK √ 31 January 2020 Sentral Efek
Indonesia,
Exchange √
Entrycom
BTPN Syariah's
Website √
3 S.051/DIR/CSL/II/2020 28 February 2020 Plan to Convene and -

OJK DPBS √ Notification on the
Capital Market Schedule of BTPN
OJK √ Syariah's Annual
General Meeting of
Indonesian Stock Shareholders
Exchange √
Other institutions -
BTPN Syariah's
Website √
4 S.056/DIR/CSL/III/2020 05 March 2020 Monthly Report Among which

OJK DPBS √ on Shareholders were PT
Capital Market Registration as of Kustodian
OJK √ 28 February 2020 Sentral Efek
Indonesia,
√
Exchange Entrycom PT Bank BTPN Syariah Tbk | Annual Report 2020
BTPN Syariah's
Website √
5 S.057/DIR/CSL/III/2020 05 March 2020 Submission of the -

OJK DPBS - Financial Statement
Capital Market and Proof of
OJK √ Advertisement on the
Published Financial
Indonesian Stock Statement as of
Exchange -
31 December 2019
(Audited) of PT Bank
Other institutions - BTPN Syariah Tbk
BTPN Syariah's
Website √
289

6 S.058/DIR/CSL/III/2020 05 March 2020 Submission of the -
OJK DPBS √ Financial Statement
OJK - Advertisement of the
Published Financial
Exchange -
31 December 2019
BTPN Syariah's
Website √
7 S.059/DIR/CSL/III/2020 05 March 2020 Submission of the Among

OJK DPBS - Financial Statement which was
Capital Market and Proof of PT Kustodian
OJK - Advertisement of the Sentral Efek
Published Financial Indonesia
Exchange √
31 December 2019
Other institutions √ BTPN Syariah Tbk
BTPN Syariah's
Website √
8 S.065/DIR/CSL/III/2020 05 March 2020 Information Disclosure Among

OJK DPBS √ that Needs to be which was
Capital Market Publicly Available – PT Kustodian
OJK √ Financing Growth Sentral Efek
of 23.7% in 2019, Indonesia
Indonesian Stock Gaining More from
Exchange √
Digitalization
BTPN Syariah's
Website √
9 S.067/DIR/CSL/III/2020 06 March 2020 Explanation on the -

OJK DPBS - Implication of PSAK
Capital Market 71,72, and 73 Year 2020
OJK √ Coming into Effect
to PT Bank BTPN
Indonesian Stock Syariah Tbk's Financial
Exchange √
Statement
BTPN Syariah's
Website -
10 S.069/DIR/CSL/III/2020 09 March 2020 Announcement on Among which

OJK DPBS √ the Plan to Conduct were PT
Capital Market BTPN Syariah's Annual Kustodian
OJK √ General Meeting of Sentral Efek
Shareholders Indonesia,
Exchange √
Entrycom
BTPN Syariah's
Website √
11 S.079/DIR/CSL/III/2020 13 March 2020 Explanation on the -

OJK DPBS √ Schedule for BTPN
Capital Market Syariah's Annual
OJK √ General Meeting of
Shareholders
Indonesian Stock
Exchange -
BTPN Syariah's
Website √
290
12 S.082/DIR/CSL/III/2020 24 March 2020 Invitation for BTPN Among which
OJK DPBS √ Syariah's Annual were PT
Capital Market General Meeting of Kustodian
OJK √ Shareholders Sentral Efek
Indonesia,
Exchange √
Entrycom
BTPN Syariah's
Website √
13 S.083/DIR/CSL/III/2020 24 March 2020 PT BTPN Syariah Tbk's Among

OJK DPBS - Annual Report 2019 which was
Capital Market PT Kustodian
OJK - Sentral Efek
Indonesia
Indonesian Stock
Exchange √
BTPN Syariah's
Website √
14 S.084/DIR/CSL/III/2020 24 March 2020 PT BTPN Syariah Tbk's -

OJK DPBS - Annual Report 2019
Capital Market
OJK √
Indonesian Stock
Exchange -
BTPN Syariah's
Website √
15 S.085/DIR/CSL/III/2020 24 March 2020 PT BTPN Syariah Tbk's -

OJK DPBS √ Annual Report 2019
Capital Market
OJK -
Indonesian Stock
Exchange -
BTPN Syariah's
Website √
16 S.086/DIR/CSL/III/2020 24 March 2020

OJK DPBS √
Resubmission of - PT Bank BTPN Syariah Tbk | Annual Report 2020
Proof of the Published
Capital Market Quarterly Financial
OJK - Statement as of
31 December 2019
Indonesian Stock (Audited) of PT Bank
Exchange -
BTPN Syariah Tbk
BTPN Syariah's
Website √
17 S.087/DIR/CSL/III/2020 24 March 2020 Resubmission of -

OJK DPBS - Proof of the Published
Capital Market Quarterly Financial
OJK √ Statement as of
31 December 2019
Exchange -
BTPN Syariah Tbk
BTPN Syariah's
Website √
291

18 S.088/DIR/CSL/III/2020 24 March 2020 Resubmission of Among
OJK DPBS - Proof of the Published which was
Capital Market Quarterly Financial PT Kustodian
OJK - Statement as of Sentral Efek
31 December 2019 Indonesia
Exchange √
BTPN Syariah Tbk
BTPN Syariah's
Website √
19 S.114/DIR/CSL/IV/2020 09 April 2020 Monthly Report Among which

Capital Market Registration as of 31 Kustodian
OJK √ March 2020 Sentral Efek
Indonesia,
Exchange √
Entrycom
BTPN Syariah's
Website √
20 S.131/DIR/CSL/IV/2020 20 April 2020 Summary of Among which

OJK DPBS √ Resolutions of the were PT
Capital Market Annual General Kustodian
OJK √ Meeting of Sentral Efek
Shareholders and Indonesia,
Indonesian Stock the Schedule and PT Datindo
Exchange √
Procedure for The Entrycom
Distribution of the
Other institutions √ Cash Dividend of BTPN
BTPN Syariah's Syariah
Website √
21 S.132/DIR/CSL/IV/2020 20 April 2020 Disclosure of Among

OJK DPBS √ Information on the which was
Capital Market Reappointment PT Kustodian
OJK √ of BTPN Syariah's Sentral Efek
Corporate Secretary Indonesia
Indonesian Stock
Exchange √
BTPN Syariah's
Website √

OJK DPBS √ Information on which was
Capital Market the Changes in the PT Kustodian
OJK √ Composition of the Sentral Efek
Board of Directors, Indonesia
Indonesian Stock the Board of
Exchange Net √
Commissioners and
Sharia Supervisory
Other institutions √ Board of BTPN Syariah
BTPN Syariah's
Website √

OJK DPBS √ Information that which was
Capital Market Needs to be Publicly PT Kustodian
OJK √ Available – AGMS Sentral Efek
of BTPN Syariah Indonesia
Indonesian Stock Appoints Hadi Wibowo
Exchange √
as President Director
and Distributes First
Other institutions √ Dividend
BTPN Syariah's
Website √
292
24 S.143/DIR/CSL/IV/2020 29 April 2020 Submission of the -
OJK DPBS - Financial Statement
OJK √ Advertisement
on the Published
Indonesian Stock Financial Statement
Exchange -
as of 31 March 2020
(Unaudited) PT Bank
BTPN Syariah's
Website √
25 S.144/DIR/CSL/IV/2020 29 April 2020 Submission of the Among

OJK DPBS - Financial Statement which was
Capital Market and Proof of PT Kustodian
OJK - Advertisement on the Sentral Efek
Published Financial Indonesia
Indonesian Stock Statement as of 31
Exchange √
March (Unaudited) PT
Bank BTPN Syariah Tbk
BTPN Syariah's
Website √
26 S.145/DIR/CSL/IV/2020 29 April 2020 Submission of the -

OJK DPBS √ Financial Statement
OJK - Advertisement
on the Published
Indonesian Stock Financial Statement
Exchange -
as of 31 March 2020
(Unaudited) PT Bank
BTPN Syariah's
Website √
27 S.146/DIR/CSGC/IV/2020 29 April 2020 Disclosure of Among

OJK DPBS √ Information Needs to which was
Capital Market be Publicly Available PT Kustodian
OJK √ – Q1 Performance: Sentral Efek
Encouraging Optimism Indonesia
Indonesian Stock Among Productive Poor
Exchange √
BTPN Syariah's
√ PT Bank BTPN Syariah Tbk | Annual Report 2020
Website
28 S.148/DIR/CSGC/V/2020 04 May 2020 Reappointment of -

OJK DPBS √ Members of the Audit
Capital Market Committee
OJK √
Indonesian Stock
Exchange √
BTPN Syariah's
Website √
293

29 S.151/DIR/CSC/V/2020 08 May 2020 Monthly Report Among which
Capital Market Registration as of 30 Kustodian
OJK √ April 2020 Sentral Efek
Indonesia,
Exchange √
Entrycom
BTPN Syariah's
Website √
30 S.164/DIR/CSGC/V/2020 14 May 2020 Submission of the Among which

OJK DPBS √ Deed of Resolutions of were PT
Capital Market BTPN Syariah's Annual Kustodian
OJK √ General Meeting of Sentral Efek
Shareholders Indonesia,
Exchange √
Entrycom
BTPN Syariah's
Website √
31 S.167/DIR/CSGC/V/2020 14 May 2020 Report of the Changes -

OJK DPBS √ of the Bank's Articles
Capital Market of Association
OJK -
Indonesian Stock
Exchange -
BTPN Syariah's
Website -
32 S.168/DIR/CSGC/V/2020 14 May 2020 Disclosure of Among which

OJK DPBS √ Information of the were PT
Capital Market Changes of BTPN Kustodian
OJK √ Syariah's Articles of Sentral Efek
Association Indonesia,
Exchange √
Entrycom
BTPN Syariah's
Website √
294
33 S.179/DIR/CSGC/V/2020 29 May 2020 Disclosure of Among which
OJK DPBS √ Information regarding was PT Kustodian
Capital Market the Impact of the Sentral Efek
OJK √ Covid-19 Pandemic for Indonesia
May 2020
Indonesian Stock
Exchange √
BTPN Syariah's
Website √
34 S.185/DIR/CSGC/VI/2020 05 June 2020 Disclosure of Among which

OJK DPBS √ Information of the was PT Kustodian
Capital Market Changes of The Name Sentral Efek
OJK √ of the Bank Indonesia
Indonesian Stock
Exchange √
BTPN Syariah's
Website √
35 S.187/DIR/CSGC/VI/2020 05 June 2020 Disclosure of Among which

OJK DPBS √ Information of was PT Kustodian
Capital Market the Change of the Sentral Efek
OJK √ Composition of the Indonesia
Board of Directors,
Indonesian Stock the Board of
Exchange √
Commissioners and
Syariah Supervisory
Other institutions √ Board (4 Directors)
BTPN Syariah's
Website √
36 S.196/DIR/CSGC/VI/2020 10 June 2020 Submission of Among which

OJK DPBS - Proof of Newspaper was PT Kustodian
Capital Market Advertisement Sentral Efek
OJK √ concerning the Change Indonesia
of the Name of the
Indonesian Stock Bank and Stipulation
Exchange √
for the Use of Bank's
Business Permit
BTPN Syariah's
Website √
37 S.202/DIR/CSGC/VI/2020 12 June 2020

OJK DPBS -
Disclosure of Among which PT Bank BTPN Syariah Tbk | Annual Report 2020
Information Needs to was PT Kustodian
Capital Market be Publicly Available Sentral Efek
OJK - regarding the Impact Indonesia
of the Covid-19
Indonesian Stock Pandemic for June
Exchange -
2020
BTPN Syariah's
Website -
38 S.208/DIR/CSGC/VI/2020 18 June 2020 Submission of the Among which

OJK DPBS - 2019 Annual Report of was The Ministry
Capital Market PT Bank BTPN Syariah of Law and
OJK - Tbk Human Rights
of the Republic
Indonesian Stock Indonesia
Exchange -
BTPN Syariah's
Website -
295

39 S.220/DIR/CSGC/VI/2020 29 June 2020 Delivery of the 2019 Among which
OJK DPBS - Annual Report Book of was the Ministry
Capital Market PT Bank BTPN Syariah of Law and
OJK - Tbk Human Rights of
the Republic of
Indonesian Stock Indonesia
Exchange -
BTPN Syariah's
Website -

OJK DPBS - Annual Report Book of was Indonesian
Capital Market PT Bank BTPN Syariah Consumers
OJK - Tbk Foundation
(YLKI)
Indonesian Stock
Exchange -
BTPN Syariah's
Website -

OJK DPBS - Annual Report Book of was PT Bank
Capital Market PT Bank BTPN Syariah BTPN Tbk
OJK - Tbk
Indonesian Stock
Exchange -
BTPN Syariah's
Website -
42 S.223/DIR/CSGC/VI/2020 29 June 2020 Delivery of the 2019 Among which was

OJK DPBS - Annual Report Book of SWA Magazine
Capital Market PT Bank BTPN Syariah
OJK - Tbk
Indonesian Stock
Exchange -
BTPN Syariah's
Website -
43 S.224/DIR/CSGC/VI/2020 29 June 2020 Delivery of the 2019 Among which was

OJK DPBS - Annual Report Book of PT Fitch Ratings

Capital Market PT Bank BTPN Syariah Indonesia
OJK - Tbk
Indonesian Stock
Exchange -
BTPN Syariah's
Website -

OJK DPBS - Annual Report Book of was Indonesian
Capital Market PT Bank BTPN Syariah Bank Association
OJK - Tbk (PERBANAS)
Indonesian Stock
Exchange -
BTPN Syariah's
Website -
296
OJK DPBS - Annual Report Book of was Institute for
Capital Market PT Bank BTPN Syariah Economic and
OJK - Tbk Social Research
– Faculty of
Indonesian Stock Economics
Exchange -
and Business,
University of
Other institutions √ Indonesia
BTPN Syariah's (LPEM-UI)
Website -

OJK DPBS - Annual Report Book of was Infobank
Capital Market PT Bank BTPN Syariah Magazine
OJK - Tbk
Indonesian Stock
Exchange -
BTPN Syariah's
Website -
47 S.228/DIR/CSGC/VI/2020 29 June 2020 Delivery of the 2019 Diantaranya

OJK DPBS - Annual Report Book of Lembaga
Capital Market PT Bank BTPN Syariah Pengembangan
OJK - Tbk Perbankan
Indonesia
Indonesian Stock (LPPI)
Exchange -
BTPN Syariah's
Website -
49 S.246/DIR/CSGC/VII/2020 08 July 2020 Delivery of the 2019 Among which

OJK DPBS √ Annual Report Book of were PT
Capital Market PT Bank BTPN Syariah Kustodian Sentral
OJK √ Tbk Efek Indonesia,
PT Datindo
Indonesian Stock Entrycom
Exchange √
BTPN Syariah's
Website √
50 S.259/DIR/CSGC/VII/2020 13 July 2020 Disclosure of Diantaranya PT

OJK DPBS √ Information Regarding Kustodian Sentral PT Bank BTPN Syariah Tbk | Annual Report 2020
Capital Market PT BTPN Syariah Tbk Efek Indonesia
OJK √ Officially Becoming
A Category 3 of the
Indonesian Stock Commercial Bank
Exchange √
Business Activity
(BUKU)
BTPN Syariah's
Website √
51 S.260/DIR/CSGC/VII/2020 14 July 2020 Disclosure of Among which

OJK DPBS √ Information Needs to was PT Kustodian
OJK √ regarding the Impact Indonesia
of Covid-19 Pandemic
Indonesian Stock for July 2020
Exchange √
BTPN Syariah's
Website √
297

52 S.280/DIR/CSGC/VII/2020 29 July 2020 Submission of the -
OJK DPBS - Quarterly Financial
Capital Market Statement as
OJK √ of 30 June 2020
(Unaudited) of
Indonesian Stock PT Bank BTPN Syariah
Exchange -
Tbk
BTPN Syariah's
Website √

OJK DPBS √ Quarterly Financial
Capital Market Statement as
OJK - of 30 June 2020
(Unaudited) of
Exchange -
Tbk
BTPN Syariah's
Website √
54 S.282/DIR/CSGC/VII/2020 29 July 2020 Submission of the Among which

OJK DPBS - Quarterly Financial was PT Kustodian
Capital Market Statement as Sentral Efek
OJK - of 30 June 2020 Indonesia
(Unaudited) of
Exchange √
Tbk
BTPN Syariah's
Website √

OJK DPBS √ Sustainability Report
Capital Market for the Accounting
OJK - Year of 2019
Indonesian Stock
Exchange -
BTPN Syariah's
Website √

OJK DPBS -
Sustainability Report
Capital Market for the Accounting
OJK Net √ Year of 2019
Indonesian Stock
Exchange Net -
BTPN Syariah's
Website √
57 S.288/DIR/CSGC/VII/2020 29 July 2020 Submission of the Among which

OJK DPBS - Sustainability Report was PT Kustodian
Capital Market for the Accounting Sentral Efek
OJK - Year of 2019 Indonesia
Indonesian Stock
Exchange √
BTPN Syariah's
Website √
298
58 S.290/DIR/CSGC/VII/2020 29 July 2020 Disclosure of Among which
OJK √ – Q2 Performance: Indonesia
Building Optimism
Indonesian Stock Among Productive
Exchange √
Poor Amid the
Pandemic
BTPN Syariah's
Website √
59 S.295/DIR/CSGC/VIII/2020 05 August 2020 Monthly Report Among which

Capital Market Registration as of 31 31 PT Kustodian
OJK √ July 2020 Sentral Efek
Indonesia and
Exchange √
Entrycom
BTPN Syariah's
Website √
60 S.305/DIR/CSGC/VIII/2020 18 August 2020 Disclosure of Among which

OJK √ regarding the Impact Indonesia
of the Covid-19
Indonesian Stock Pandemic for August
Exchange √
2020
BTPN Syariah's
Website √
61 S.306/DIR/CSGC/VIII/2020 18 August 2020 Submission of the Plan Among which

OJK DPBS √ for Public Expose 2020 was PT Kustodian
Capital Market dated 25 August 2020 Sentral Efek
OJK √ Indonesia
Indonesian Stock
Exchange √
BTPN Syariah's
Website √
62 S.307/DIR/CSGC/VIII/2020 18 August 2020 Submission of the Among which

OJK DPBS √ Public Expose 2020
Materials
was PT Kustodian
Sentral Efek
Capital Market
OJK √ Indonesia
Indonesian Stock
Exchange √
BTPN Syariah's
Website √
63 S.311/DIR/CSGC/VIII/2020 19 August 2020 Report on the -

OJK DPBS - Appointment of Public
Capital Market Accountant and/or
OJK √ Public Accounting Firm
to conduct Audit on
Indonesian Stock the Historical Financial
Exchange -
Information on 31
December 2020
BTPN Syariah's
Website √
299

64 S.312/DIR/CSGC/VIII/2020 19 August 2020 Report on the Among which
OJK DPBS - Appointment of Public was PT Kustodian
Capital Market Accountant and/or Sentral Efek
OJK - Public Accounting Firm Indonesia
to conduct Audit on
Exchange √
Information on 31
December 2020
BTPN Syariah's
Website √
65 S.313/DIR/CSGC/VIII/2020 19 August 2020 Report on the -

OJK DPBS √ Appointment of Public
Capital Market Accountant and/or
OJK - Public Accounting Firm
to conduct Audit on
Exchange -
Information on 31
December 2020
BTPN Syariah's
Website √
66 S.317/DIR/CSGC/VIII/2020 26 August 2020 Disclosure of Among which

OJK √ – Building Optimism Indonesia
Among Stakeholders
Indonesian Stock Amid Challenges
Exchange √
BTPN Syariah's
Website √
67 S.322/DIR/CSGC/VIII/2020 28 August 2020 Report on the Among which

OJK DPBS √ Implementation of the was PT Kustodian
Capital Market Public Expose 2020 Sentral Efek
OJK √ Indonesia
Indonesian Stock
Exchange √
BTPN Syariah's
Website √
68 S.327/DIR/CSGC/IX/2020 07 September 2020 Monthly Report Among which

Capital Market Registration as of 31 Kustodian Sentral
OJK √ August 2020 Efek Indonesia
and PT Datindo
Exchange √
BTPN Syariah's
Website √
300
69 S.350/DIR/CSGC/X/2020 07 October 2020 Monthly Report Among which
OJK √ 30 September 2020 Sentral Efek
Indonesia and
Exchange √
Entrycom
BTPN Syariah's
Website √
70 S.363/DIR/CSGC/X/2020 20 October 2020 Submission of the Among which

OJK DPBS - Published Quarterly was
Capital Market Financial Statement PT Kustodian
OJK - as of 30 September Sentral Efek
2020 (Unaudited) of Indonesia
Exchange √
Tbk
BTPN Syariah's
Website √
71 S.364/DIR/CSGC/X/2020 20 October 2020 Submission of the -

OJK DPBS - Published Quarterly
Capital Market Financial Statement
OJK √ as of 30 September
2020 (Unaudited) of
Exchange -
Tbk
BTPN Syariah's
Website √
72 S.365/DIR/CSGC/X/2020 20 October 2020 Submission of the -

OJK DPBS √ Published Quarterly
Financial Statement
Capital Market
- as of 30 September
OJK
2020 (Unaudited) of
Exchange - Tbk
BTPN Syariah's
Website √
73 S.367/DIR/CSGC/X/2020 20 October 2020

OJK DPBS
Disclosure of - PT Bank BTPN Syariah Tbk | Annual Report 2020
√ Information Needs to
Capital Market be Publicly available
OJK √ – Q3 Performance:
Productive Poor’s
Indonesian Stock Rising Optimism Amid
Exchange √
the Pandemic
BTPN Syariah's
Website √
301

74 S.378/DIR/CSGC/XI/2020 09 November 2020 Monthly Report Among which
Capital Market Registration as of 31 PT Kustodian
OJK √ October 2020 Sentral Efek
Indonesia and
Exchange √
Entrycom
BTPN Syariah's
Website -
75 S.389/DIR/CSGC/XI/2020 20 November 2020 Disclosure of Among which

OJK DPBS √ Information that was PT Kustodian
Capital Market Needs to be Publicly Sentral Efek
OJK √ Available – PT Fitch Indonesia
Ratings Indonesia
Indonesian Stock (“Fitch”) Upgrades
Exchange √
PT Bank BTPN
Syariah Tbk's Rating
Other institutions √ as follows: National
BTPN Syariah's Long-Term Rating
Website - Upgraded to ‘AAA(idn)
from ‘AA+(idn)’;
Outlook Stable
76 S.395/DIR/CSGC/XII/2020 03 December 2020 Information on the -
OJK DPBS - Taxpayer Identification
Capital Market Number (NPWP) of
OJK - PT Bank BTPN Syariah
Tbk
Indonesian Stock
Exchange √
BTPN Syariah's
Website -
77 S.399/DIR/CSGC/XII/2020 08 December 2020 Monthly Report Among which

Capital Market Registration as of 30 Kustodian Sentral
OJK √ November 2020 Efek Indonesia
and PT Datindo
Exchange √
BTPN Syariah's
Website √
302
internal audit report
The Internal Audit is an independent task force In carrying out its activities, the Internal Audit
which is a part of the Internal Control System refers to the International Standard of Internal
as a third line of defense. The Internal Audit Audit Professional Practices from The Institute
has an important role in helping the Bank of Internal Auditor and Financial Services
achieve its goals, through independent and Authority (OJK) Regulation regarding the
objective assurance and consultations, as an Implementation of Internal Audit's Function in
added value and to improve performance. Commercial Banks.
To serve such a function, the Internal Audit As an independent task force, the Internal Audit
is orienting itself towards the Internal Audit answers directly to the President Director,
Charter, official document number 11/Pedoman coordinates with the Audit Committee and is
Kerja/CSL/IV/2020 containing the scope, able to directly communicate with the Board of
responsibility and authority of the Internal Commissioners to deliver various information
Audit. The Charter solidifies the Internal about the audit. Therefore, the Internal Audit
Audit's position in the Bank’s organization, its of BTPN Syariah has no responsibility nor chain
independence as well as work relations with of report to the management or any other
external parties. The Internal Audit Charter parties connected with the operation of the
also serves as an official confirmation that Bank which could influence the result of the
the Internal Audit is committed to uphold the audit. Other than that, the independence of the
internal auditor's the codes of ethics in carrying Internal Audit is apparent in the appointment
out its duty. The Internal Audit Charter is signed and dismissal of the Internal Audit Head by
by the Board of Commissioners based on the the President Director with the approval of
recommendation of the Audit Committee and the Board of Commissioners based on the
stipulated in the Board of Directors’ Decree recommendation of the Audit Committee.
number SK.026/DIR/SKAI/XI/2020 dated 30 The appointment and dismissal of the Internal
November 2020. Audit Head is reported to the Financial Services
Authority (OJK).
The Internal Audit organizational structure is as follows:
President
Director Audit Committee
Internal Audit PT Bank BTPN Syariah Tbk | Annual Report 2020

Head
Business Audit Head Office IT Audit Audit Planning

Head Audit Head & Support
Head Head
Funding Head Office IT Metodology &

Auditors Auditors Auditors QA
Financing Remote
Auditors Auditors
303
The Internal Audit Organization consists of 4 parts The Internal Audit is led by Gatot Prasetyo who
with functions as follows: was appointed by the President Director with
the approval of the Board of Commissioners
1. Business Audit in June 2017. The appointed official has more
To conduct audits in the Business area that than 20 years’ worth of experience in various
covers funding and financing businesses as banking areas, including Banking Operations,
well as to monitor audit result follow-ups. Operations Risk and Internal Audit. He also
took a Risk Management Certification, Sharia
2. Head Office Audit Banking training and attended various Internal
To carry out audits in the Head Office area, Audit seminars/forums held by the Institute of
covering the support function serving the Internal Audit (IIA), the Association of Internal
Bank in general and to monitor the follow- Bank Auditors (IAIB), the Financial Services
up of the audit results. Authority (OJK) and others. He also underwent
different training for soft skill and leadership
3. Information Technology Audit held by the Bank.
To carry out audit in the Information
Technology area and to monitor the follow- The Internal Audit's main duties are as follow:
up of the audit results.
• To aid the President Director and Board
4. Audit Planning & Support of Commissioners's monitoring duties by
Responsible for facilitating the process describing operational-wise the planning,
of Annual Audit Plan, the development implementation, as well as monitoring of the
of the Audit Methodology & Tools, the audit results.
development of the Auditors, to carry
out Audit in Quality Assurance, Remote • To produce analysis and assessment in the
Audit, Data Support & MIS, and Internal & field of finance, accounting, operational, and
External Regular Reporting. other activities through audits.
Several provisions stipulated to accommodate • To identify all possibilities in order to improve

an independent and objective internal audit and increase efficiency in the use of resources
function, include that the Internal Auditor is and funds.
not allowed to have concurrent positions or
to remain engaged with other operational • To provide improvement advice and objective
activities, is not involved in operational decision information regarding the audited activities at
making (only to give recommendations), and all managerial levels.
any duty assigned to the Internal Auditor must

be free of Conflict of Interest both actual and To facilitate its activities in fulfilling its duty and
potential. Other than that, the Internal Audit function, the Internal Audit holds the following
applies periodic duty restriction and has the authority:
right to determine and implement an audit
method that meets the related professional • To have access on all company's information
and audit standards. (all functions in organization, records,
employees, resources and funds as well as
The Internal Audit refers to the codes of ethics other Bank's assets) in connection with its
as a guide for all auditors in carrying out their duty and function.
duties, including the obligation to uphold
integrity, objectivity, maintain confidentiality, • To allocate resources, determine frequency,
and always improve competence. select subject, and specify the scope of the
audit activity needed to achieve the audit's
As a form of commitment in implementation, purpose.
each Internal Auditor must sign the internal
audit codes of ethics every year.
304
• To apply audit methods in accordance With respect to the changes, in its role as
with the pertaining professional and audit a strategic partner through assurance and
standards and to make adjustments to consultative services, in 2020, the Internal Audit
match the real condition has adjusted its audit plan. The adjustment of
the 2020 audit plan includes the postponement
• To receive necessary aid from the personnel of two thematic audits through remote audit
of the audited unit as well as experts activities (continuous auditing). The audit
internally from the organization or externally plan’s adjustments have been approved by
the President Director and the Board of
• Engaged in the audit assigned by the Commissioners.
parent bank (PT. Bank BTPN) as part of the
transfer knowledge and staff development The 2020 audit plan’s adjustments were
an adjunct to the audit methodology’s
• To directly communicate with the Board of adjustments, especially the audits to the line
Directors, Board of Commissioners, Audit of distribution by conducting off-site audit
Committee and Sharia Supervisory Board through data analytic, assessments using
(DPS) including through personal meetings video calls, and confirmation to Customers
without the Management's presence and per telephone. These adjustments to the
to communicate with the Financial Services methodology were conducted following the
Authority (OJK) at the very minimum once prevailing audit standards.
every year
In 2020, the Internal Audit carried out audits
• To periodically and incidentally hold according to plan :
meetings with the Board of Directors, Board
of Commissioners, and Audit Committee, 1. Themed audit with a focus on the Bank's
as well as the Sharia Supervisory Board strategic initiative implementation and
high risk areas
• To coordinate with external auditor 2. Audit on distribution front (financing area
and branch offices)
• To attend strategic meetings without voting 3. Audit on functional unit
rights 4. Mandatory Audit on Bank Indonesia
Payment System and Internal Capital
• To ensure sufficient approval should there Adequacy Assessment Process (ICAAP).
be a request for extension on the follow-up
compliance target Audit results have been used as one of
the references for evaluation to improve PT Bank BTPN Syariah Tbk | Annual Report 2020
The drafting of an internal audit plan is done policy, business and operational processes,
using the risk based approach through 3 main infrastructure, as well as Human Resource
stages, namely to identify the bank wide audit Management. The Internal Audit overviews all
universe and group it into audit focus. The follow-ups to the audit results to ensure that
second stage is to assess residual risk of each each problem had been solved and risks had
audit focus based on 10 risks and the bank been managed. To ensure this, each audit result
strategic plan and to prioritize it into the audit and any follow-up is reported to the Board of
plan with the inputs from senior management. Directors and to the Board of Commissioners
The audit plan is approved by the President through the Audit Committee. As of in the end
Director and the Board of Commissioners of 2020, follow-ups to make improvements
have been carried out according to the
The large-scale social restriction (PSBB) previously set schedule.
throughout 2020 has affected the changes in
the Bank’s work process and risks.
305
In order to improve audit quality, the Internal The Human Resource Development of the
Audit continues to develop audit methodology Internal Audit, was conducted by improving
and improves the audit program to suit existing the skill and competence of auditors through
development in the business process as well as certification and training programs both
best practices such as The Institute of Internal internally and externally. Training programs
Auditors (IIA) and Information System Audit consist of external training (such as : Risk Mgt.
and Control Association (ISACA). & Ctrl. (Risk) Frameworks, Design Thinking,
Reinventing modern day audit reports),
In 2020, Internal Audit reviewed the internal sharing (such as : Three Tips for Better
performance of the Internal Audit's function for Audit Communications, Write Effective Audit
the three-year term ending on 30 June 2020. Objectives, and Audit Finding vs Audit Issue.
The review was carried out by RSM Indonesia
in reference to Bank Indonesia Regulation As of 31 December 2020, the Internal Audit
Number 1/6/PBI/1999 regarding the Standard was supported by competent auditors with the
Implementation of the Internal Audit's following certificates: Certified Information
Function in Commercial Banks (SPFAIB), Bank Systems Auditor - CISA (3 People), Certified
Indonesia Regulation Number 9/15/PBI/2007, Bank Internal Audit – CBIA (13 People),
Bank Indonesia Circular Letter Number 9/30/ Qualified Internal Auditor - QIA (2 People), and
DPNP, Financial Services Authority Regulation Chartered Accountant - CA (3 People). Other
(POJK) No.38/POJK.03/2016, Financial Human Resource Development of the Internal
Services Authority (OJK) Circular Letter Audit was by attending professional audit
Number 21/SEOJK.03/2017, Number 13/ conferences Held by Ikatan Auditor Intern Bank
POJK.03/2020 regarding the Implementation (IAIB) and Information Systems Audit and
of Risk Management in the Use of Information Control Association (ISACA).
Technology in Commercial Banks; and Financial
Services Authority (OJK) Regulation Number
1/POJK.03/2019 regarding the Implementation
of Internal Audit's Function in Commercial
Banks. The review summary stated that
BTPN Syariah's implementation of its Internal
Audit's function from 1 April 2017 to 30 June
2020 had in general been in accordance with
the stipulations in SPFAIB and POJK.
306
training and certification program for internal audit in 2020
No Month Participant Title of Training
Gatot Prasetyo Advanced Personal Branding & Public Speaking Class Training - Talk Inc:
1 January 2020
Erwin Parengkuan
Gerry Taufan
2 January 2020 Sugianto Risk Management Certification Level 1 Training - Efektifpro
Amrie Alfrieza
Gerry Taufan
3 February 2020 Sugianto Competency Test for Risk Management Certification Level I - LSPP
Amrie Alfrieza
Amrie Alfrieza
4 February 2020 Satria Bima Cybersecurity Fundamentals (CSXF) Course - ISACA
Fachmi Yunanto
5 May 2020 Fachrur Rozi "Risk Management & Control (Risk) Frameworks – IIA *)
Dite C. Pawestri
6 May 2020 External Review POJK 1/POJK.03/2019 – IAIB *)
Agung Imami
Sugianto
7 May 2020 Gerry Taufan Analytic Data Science - IAIB *)
Rida Ramdani
Fachrur Rozi
8 May 2020 Risk Management Certification Refereshment Training Level 1-3*)
Sri Wulan P . Lestari
Sugianto
9 June 2020 Amrie Alfrieza Certified Data Privacy Solutions Engineer (CPDSE) *)
M. Irfan Fachrizal
Awan Vianto
Agung Imami
Samsul Arifin
Gerry Taufan
Yuniko Bastami
10 July 2020 Design Thinking - SSCX *)
Rida Ramdani
M. Radhiansyah
Rifky Chaerudin PT Bank BTPN Syariah Tbk | Annual Report 2020
Edy Purwanto
Dwinta Chaerani
11 July 2020 Rida Ramdani AML Detection - IAIB *)
12 July 2020 Sri Wulan P . Lestari Reinventing modern day audit reports - Wolters Kluwer *)
Gerry Taufan
Training on Implemented Analytics at Work using Fraud Detection Case
13 August 2020 Rida Ramdani
Case Fraud Detection - Imron Zuhri
Mochamad Irfan F
Gerry Taufan
14 August 2020 Risk Management Certification Training Level 2 *) - Muamalat Institute
Amrie Alfrieza
Gerry Taufan
15 August 2020 Competency Test for Risk Management Certification Level 2 - LSPP
Amrie Alfrieza
*)conducted online
The Internal Audit is committed to consistently increasing quality through comprehensive

assessments with competent human resources and adopting audit profession standards to provide
added values to the Bank.
307
compliance report
As a public company the level of compliance with the recommended improvements

the prevailing regulations must be improved, was properly met, even sooner than
not only to comply with the OJK's but also with previously agreed.
its regulations on the Capital Market as well
as other provisions and regulators. The culture • The compliance risk management
of compliance must be improved to the point process continued to be carried out
where it becomes applicable throughout the properly to ensure that compliance
entire organization. risk potentials could be well mitigated,
indicating that a culture of compliance
In accordance with the plan for 2020, the had been properly implemented at the
strategy to improve compliance culture is Bank.
focused on several areas :
2. Awareness
1. Governance
• Mandatory training effectively
• Supervision by the Board of made each employee understand
Commissioners, Board of Directors and the training materials to allow their
Sharia Supervisory Board was carried implementation on a daily basis.
out both by structural mechanism in
scheduled meetings and field survey. • Various information to improve
the compliance culture are being
• However, during the Covid-19 pandemic presented in an appealing and easily
the supervision was conducted off understandable manner using various
site using available documents at media.
the Bank system and online/virtual
communication link through the • To help deal with problems in
Bank's communication technology compliance, a platform and helpdesk
mechanism had been built, which
• The Bank continued to open access to would allow employees to easily
an online portal containing external ask and receive a fast and thorough
and internal regulations to provide an response.
easy reference for employees seeking
guidance at work. • Sharia Supervisory Board on-site visit,
other than to take test samples on the
• Monitoring of the period of provision implementation of sharia principles,
continued to be carried out effectively, was also to provide explanations and

resulting in the internal provisions guidance on existing problems related
being synchronized with the prevailing to sharia principles so that awareness
external ones. level on these principles could continue
to improve.
• With a work process based on the
concept of relationship with the • During 2020, and before the Covid-19
business unit, the internalization pandemic, onsite visits to KC and MMS
process of a regulation could take were carried out in several regions and
place faster, effectively and with a after the outbreak of the Covid-19
better quality. pandemic, DPS' supervision was
conducted off site by taking samples
• In February 2020, the Financial from several KC and MMS regions. In
Services Authority (OJK) carried out addition, there had also been a test
an inspection and an exit meeting was sample on Multi-finance Financing.
held in May 2020. The commitment
made to the regulator to make
308
• Other than the sharia principles, healthy and protected against any practice
awareness had also been promoted involving money laundering as well as funding
by making public all provisions of the of terrorism. A strong Compliance Culture
POJK, SEOJK, PBI and PADG BI as will enable BTPN Syariah to grow rapidly and
well as other provisions. healthily.
• The socialization process of the APU In accordance with the corporate key strategy,
PPT provision had also become the to be able to carry out the 2020 work plan, the
Bank's priority in order to improve organizational Structure of the compliance
awareness among the Bank's function must be adjusted to existing needs,
employees. The Bank has implemented including to ensure the continued improvement
a customer profile risk assessment of the Compliance Culture. Other than the
using the most recent Risk Based Compliance Sharia and Advisory (CSA)
Approach (RBA). functions, Compliance AML & CFT Compliance
Development functions had also been developed
3. Assessment to improve the tools and various concepts were
formulated to facilitate employees' access to
• To ensure that the Bank's operations the provision portal containing reliable external
had been implemented in accordance and internal provisions as basis for their work.
with the regulations, a direct on-site Policy and other provision updates continued to
checking mechanism was built for the be made to ensure that the Bank is keeping up
DPS and other related teams. with the latest provisions from the regulator.
The system and procedures continued to be
• An Assessment was also conducted improved to support all processes in the Bank
on the implementation of the APU so that they can run simply and securely.
PPT program to identify customers
and the Bank's treatment based on With the above strategy implementation,
the customer classification. This is to a good Compliance Culture had been gradually
ensure that the Bank is protected from shaped because every work unit had a thorough
money laundering practices as well as comprehension of all external and internal
terrorism funding. provisions. Because compliance is actually the
responsibility of every part of the organization.
• On-site assessments are being The Bank's compliance to the prevailing
conducted so that employees could regulations will reflect good corporate
receive inputs and guidance to improve management, as well as become the basis for
the existing process. BTPN Syariah to grow rapidly and healthily. PT Bank BTPN Syariah Tbk | Annual Report 2020
Other than the above, with regard to the To contribute, support and expedite such good
implementation of the APU PPT program, intentions, the Bank set up a Compliance
BTPN Syariah implemented a Risk Based Helpdesk and established a relationship
Approach (RBA) through the Risk Sectoral concept for a faster and more accurate
Assessment (RSA) method in accordance response to accommodate the needs of every
with the regulations of the Services Authority work unit with regards to clarification of
(OJK) as well as those of the PPATK. With external and internal provisions. Hopefully,
such an implementation, BTPN Syariah has with a fast and accurate information service
been able to identify customers based on the on the provisions, a Compliance Culture could
available categories of Low, Medium and High. be applied in all parts of the organization.
The implementation of the principle of know
your customer well would keep BTPN Syariah
309
Based on the activities, we have been able Such achievements were tied to the way the
to deliver the following main achievements in Bank faced challenges in 2020. The challenges
2020: in 2020 could be identified as follows :
1. A Compliance Culture had been implemented 1. The regulator issued so many regulations
in the Bank as shown in the fact that all for the Bank to comply with. To update
prudential ratio could be kept at a good the regulations daily and to follow them
level, that there was no significant fine from up accordingly and for the Bank to comply
the regulator and that all parameters for with the prevailing regulations.
compliance risk profile showed positively
that the composite grade was at risk level 1 2. The large number of employees, spread
(low) across various regions, is prone to potential
regulation violations. To ensure sufficient
2. The internalization of regulator's provisions internal control and to periodically carry
had been carried out properly as shown by out inspections by the DPS to ensure
the punctual implementation of external compliance with the sharia principles, as
and internal regulations. With the provision well as for on-field customers; Other than
portal the Bank could monitor the review that, to carry out compliance assessment
period so that it would always be in-sync to ensure that the Bank’s operational
with what was being stipulated . implementation was in accordance with
the prevailing rules, and to conduct a
3. All Bank commitments to the regulator socialization of the regulations through
could be met properly. Improvements a media communication accessible to all
on investigation results by the Financial employees.
Services Authority (OJK) in 2020 as
well as other commitments, such as the 3. So many Financial Services Authority
implementation of APU PPT program based (OJK)'s reports must be delivered at
on a Risk Based Approach (RBA) as well as different points in time, and to deal with
the implementation stage of GO AML were this, the Bank was continuing to ensure that
in line with the prevailing stipulations. a reminder system functioned properly to
prevent any delay in preparing the reports.
4. In accordance with the Minutes of Meeting of
the AGMS, and the deeds of the Ministry of The Compliance culture must be improved
Justice and Human Rights, the name of the because a good Compliance culture will support
Bank was changed from PT Bank Tabungan the rapid and healthy growth of the Bank.
Pensiunan Nasional Syariah Tbk into PT Compliance is the responsibility of every part
Bank BTPN Syariah Tbk. The Bank received of the organization. The Bank's compliance
the approval of the Financial Services to the prevailing regulations will reflect good
Authority (OJK) and Bank Indonesia for the corporate management, as was shown by the
name change. Such an amendment was many awards that the Bank had obtained.
also reported to LPS, OJK's Capital Market This serves as an indication that a Compliance
as well as the Indonesian Stock Exchange culture had been implemented properly in every
and had also been made public through an part of the organization of the Bank.
Information Expose Report.
310
Entering its 6th year, Bank BTPNS has had a develop rapidly and healthily, besides continuing
core capital of IDR 5 Trillion, categorizing it as the declared Compliance culture strategy, all
a BUKU 3 tier Bank, showing the continuous services with compliance functions must be
function improvement of the internal Control. delivered in a friendly, fast and comprehensive
The coordination between the Compliance manner.
Division, Risk Management Division, and Legal
Division had become more evident in supporting By friendly, meaning that the communication
the business since the initial period up to the and interaction with all work units in
implementation evaluation. The application of delivering the articles of the provisions should
Internal Control consolidation was aimed at be in a language that could be more easily
mitigating compliance risks as well as other comprehensible to employees and should be
risks. accompanied by actual examples, procedures
described in the form of flow charts so that
During the ongoing Covid-19 pandemic, the they can be made more simple and secure,
optimization of database use became very more socialization materials in different media
important. Even though on-site assessments that employees often use, and compliance test
were not possible, off site assessment could samples in compliance assessment were taken
still be carried out. The Bank continues to is both on-site and off site.
innovate its simple and secure process as
well as establish a better communication By fast, meaning that the needs of all work
line to improve the Compliance culture. The units for information and stipulation reviews
application of Banking Synergy and Integrated could be met faster and with a measurable SLA
Compliance Management with the parent bank so as to be reliable.
is a priority for 2021.
By complete, meaning that all problems and
Other than concerns over the use of GO AML potential compliance risks could be properly
application as a reporting medium to the and accurately identified, so that their root
PPATK , the bank also had concerns about cause could be completely resolved to prevent
the implementation of customer risk profile a re-occurrence.
assessment based on RBA using the most
recent parameters. With the above mentioned activities, hopefully
a good Compliance culture could be established
To ensure that the Bank is free from corruption, as. compliance is actually the responsibility
efforts to socialize the integrity pact and the of every part of the organization. The Bank's
employees declarations to comply with the compliance to the prevailing regulations will
regulations and be against bribery will continue. reflect good corporate management, as well PT Bank BTPN Syariah Tbk | Annual Report 2020
as become the basis for the Bank’s rapid and
To follow up on what had been done in the healthy growth.
previous year and to fulfill business demand to
311
committee report
board of commissioner's The Committee deems that in general, all

business and operational activities have been
committee carried out within the appropriate corridor
despite the pandemic, and in accordance
It is undeniable that the pandemic has brought with proper GCG principles, with the support
many changes. Various strategic adjustment of infrastructure that provided sufficient
steps had been taken by BTPN Syariah to deal provisions and procedures, and were updated
with the work process and mechanism during periodically.
the pandemic, without compromising the
quality of service, by observing health protocols With regard to the conditions of the Covid-19
during every routine meeting and in the process Pandemic, The Board of Commissioners,
of assisting customers. assisted by The Commissioners' Committee,
has summarized, studied, and monitored, the
From limited operational activity due to the various efforts and steps of a solid internal
large-scale social restrictions (PSBB) resulting control, monitoring of risks that the Bank was
in the temporary closing of many accesses facing, especially the operational risk related to
to Wisma and Sentra, a work mechanism the spread of Covid-19, to ensure the availability
which must be adjusted to remote and online of human resource that is not only physically
monitoring, limited work hours and rolling shift strong but also #resilienttogether in facing
schedule to ensure that employees remain the pandemic, supported by the availability of
in health and protected from the spread of up to date information technology equipment
Covid-19, ensuring human resource availability to help in achieving BTPN Syariah's targets in
to fill in pipelines for manpower in critical 2020.
and remote areas, ensuring that employees
exposed to the virus receive support from other The adherence to the GCG principles through
employees, and preparing for emergencies both the Commissioners' Committee continues in
at the Main Office and on the field, directly. accordance with the provisions by taking an
approach based on information technology in
BTPN Syariah's support for the Government's line with the direction from the government
program of the National Economy Recovery regarding attendance limitation at the main
(PEN) shows the Bank's high level of concern, office, branch office and other areas where
as reflected by the issuance of installment BTPN Syariah is located across Indonesia,
break for customers whose business suffered simultaneously monitoring the condition and
from the pandemic, to give customers a development to ensure that no violation occurs.
chance to first recover from their situation by

participating in an installment shift program as The committee has been coordinating
well as other programs offered by the Bank to periodically with members of the Board of
ensure that the condition of customers would Commissioners (who are not members of the
improve so that they may be able to continue Committee), in response to the monitoring
their payments on time. of the strategic steps taken by the Board of
Directors and Management and deemed that
The policy showcases BTPN Syariah's mission information had been delivered thoroughly to
of “together we create an opportunity for the members of the Committee and the Board
growth and a more meaningful life” as well of Commissioners at BTPN Syariah.
as a manifestation of the vision to “establish
BTPN Syariah as the best sharia commercial In order to comply with POJK 33/POJK.04/2014
bank for inclusive finance and transform the regarding The Board of Directors and The Issuer
lives of millions of Indonesians”. Board of Commissioners or Public Company,
article 28 (paragraph 5) that stated that the
312
Board of Commissioners must evaluate the Directors and/or Controlling Shareholders,
performance of the Committee in assisting its or any other relations that may influence
duties and responsibilities, the Commissioners' the ability to act independently;
Committee has compiled periodic reports that
were evaluated by the Board of Commissioners. 2. An Independent Party is a party outside of
The Commissioners' Committee's report for the Bank with no financial and managerial
2020 has been managed properly. ties, share ownership and/or being a
member of the same family ,with the
Board of Commissioners, the Board of
risk monitoring Directors and/or Controlling Shareholder
or any other relations which may influence
committee the ability to act independently.
As mandated by Bank Indonesia Regulation The independency of the Risk Monitoring at

Number 11/33/PBI/2009 regarding the BTPN Syariah is evident in the appointment
Implementation of Good Corporate of the head of the Committee who is an
Governance for Sharia Bank and Syariah Independent Commissioner, and there is no
Business Unit, BTPN Syariah has formed a Risk member of the Board of Directors who is a
Monitoring Committee. member of the Risk Monitoring Committee.
charter of the risk monitoring At the moment, the Risk Monitoring Committee
of BTPN Syariah is chaired by an Independent
committee Commissioner, 1 (one) Independent
Commissioner, 1 Committee member who is
The Risk Monitoring Committee applies its also a member of The Board of Commissioners,
own Charter in carrying out its duties and and 1 (one) member who is an Independent
responsibilities, which among which regulate: Party.
the Organization, Membership Terms,
Independence, Duties and Responsibilities, During 2020, the Risk Monitoring Committee
Committee's Authority, Work Ethics Meetings, carried out its duties independently and there
Minutes of Meetings and Report, Accountability had been no conflict of interest at BTPN
Report, Tenure, and Others. Syariah.
During 2020, the Risk Monitoring Committee duties and responsibilities of the risk
carried out an annual examination and
approved Charter updates. The above-
monitoring committee PT Bank BTPN Syariah Tbk | Annual Report 2020
mentioned Guidelines has been made available
on BTPN Syariah's website. In accordance with the latest Charter, No.04/
PedomanKerja/CSGC/X/2020 dated October
independency risk monitoring 15, 2020, the Risk Monitoring Committee is
assigned to provide and is responsible for
committee providing an independent professional opinion
to the Board of Commissioners on reports or
1. An Independent Commissioner is a other information submitted by the Board of
member of the Board of Commissioners Directors to the Board of Commissioners, as
with no financial and managerial ties, well as to identify points that the Board of
share ownership and/or being a member of Commissioners has to pay close attention to
the same family, with any other member of activities such as:
the Board of Commissioners, the Board of
313
1. Preparing the Committee's annual activity 7. Evaluating the Bank's risk management
plan, to be submitted to The Board of policy at least once a year;
Commissioners for approval:
8. Evaluating the implementation of the
2. Providing independent professional accountability of the Board of Directors's
opinions to the Board of Commissioners Risk Management Policy at least every
on reports or points related to risk three months;
management submitted by the Board of
Directors to the Board of Commissioners, 9. Maintaining the confidentiality of all
as well as identifying points that the documents, data and information of the
Board of Commissioners has to pay close Bank;
attention to;
10. Carrying out and giving the authority to
3. Evaluating the risk appetite and limit that investigate matters within the related
the Board of Commissioners must approve; duties;
4. Analyzing how effective are the functions 11. Establishing a collaboration with an
of the Risk Management Work Unit and external consultant, accountant or
the Risk Management Committee; other external parties that can provide
suggestions or guidance to the Committee
5. Evaluating the integrity of the Bank's with regards to an investigation, to
risk management policy against its seek various related information from
implementation; employees of parties involved based on the
request of the Committee;
6. Monitoring and evaluating the work
performance of the Risk Management 12. Other duties not mentioned above,
Committee and the Risk Management work assigned from time to time by the Board
unit in order to provide a recommendation of Commissioners to the Committee
to the Board of Commissioners; according to its functions and duties as
necessary.
composition of the risk monitoring committee

The most recent Risk Monitoring Committee Membership Structure of BTPN Syariah is based on
the stipulation in Letter of Decree of The Board of Directors Number SK.024/DIR/CSGC/X/2020

dated October 15, 2020 regarding The Risk monitoring Committee's Composition.
The most recent composition of the Risk monitoring Committee, as of 31 December 2020 is as
follows:
No. Name Position Date of Appointment

Dewie Pelitawati Head of Committee and concurrent
1 13 June 2014
(Independent Commissioner) Member
Kemal Azis Stamboel
2 Committee Member 17 April 2015
(President Commissioner/Independent)
Mahdi Syahbuddin
3 Committee Member 1 October 2015
(Commissioner)
Tika Arundina
4 Committee Member 14 February 2019
(Independent Party)
Note : Term of office 2020 - 2023

314
During 2020, there had been a change in the 3. Should a Committee member's tenure end
Risk Monitoring Committee Membership and based on the provisions, the member
Structure, after one of the independent party would not be eligible for re-appointment,
resigned due to the end of their tenure. The whereas at the same instance, the Board
appointment of the members of the Risk of Commissioners has yet to be granted
Monitoring Committee for 2020 was approved the right to appoint a new member of
by the Board of Commissioners. the Committee, the existing Committee
membership shall be extended until the
The forming of membership of the Risk Board of Commissioners gains the right to
Monitoring Committee was in compliance with appoint a new Committee member.
and with regard to, the terms and competence
in accordance with the GCG principles.
profiles of the risk monitoring
BTPN Syariah engaged in an information
expose regarding the structural change in
committee's members
the Risk Monitoring Committee in 2020 in
accordance with the prevailing provisions. The Risk Monitoring Committee Member Profile
is available in the profile of the members of the
authority of the Board of Commissioners and the Independent
Party in this Annual Report.
risk monitoring committee
meeting policy of the risk
Referring to the latest Charter of The Risk
Monitoring Committee, the authority of
monitoring committee
theRisk Monitoring Committee includes:
1. Committee Meetings are carried out
• In connection to its duty, the Committee is periodically as needed by the Bank, the
authorized to gain full, free and unlimited minimum of which is in compliance with
access to information regarding employees, the provision regarding the minimum
funds, assets and other resources of the number of meetings of the Board of
Bank; Commissioners, viz. 6 (six) meetings in
1 (one) year. The Board of Directors and
• In applying its authority, the Committee or the Board of Commissioners may
is under the obligation to collaborate with determine a higher number of scheduled
the Risk Management Task Unit, and/or meetings as necessary and as previously
other units deemed necessary. agreed upon; PT Bank BTPN Syariah Tbk | Annual Report 2020
2. Committee meetings can only be carried

term of office of the out if attended by at least 51% (fifty one
risk monitoring committee per one hundred) of the total number
of members, including one Independent
1. The tenure of a Committee member must Commissioner and one Independent Party;
not exceed the tenure of the Board of
Commissioners, as regulated in the Articles 3. Committee Meeting Decrees are resolved
of Associations and a Committee member based on deliberation. In the event that
is eligible for another period of tenure: deliberation fails to reach a resolution, the
decision making shall be done by vote;
2. If a member of the Board of Commissioners
who had become Head of The Committee 4. Committee Meetings are by the Head of
resigned before the end of his tenure as the Committee;
Commissioner of The Bank, the position of
Head of the Committee shall be filled by an
Independent Commissioner;
315
5. If the Head of the Committee is not As of 31 December 2020, the Risk Monitoring
present, one of the attending members of Committee had discussed matters and
the Committee could be appointed to lead provided recommendations such as on:
the meeting;
1. The compilation and approval of the plan
6. Committee meeting's resolutions shall be and work program for 2020 as well as the
recorded in the Minutes of Meeting and be Charter;
properly documented;
2. The supervision of the Risk Management
7. Dissenting opinions in a meeting, must be Committee's duties and the monitoring
clearly indicated in the Minutes of Meeting of risk exposure arising from the Bank's
along with the cause; business activities;
8. The Committee may also come up with 3. The supervision of the Bank's risk profile,
a legitimate resolution without holding capital adequacy, and the Bank's Health
a Committee Meeting, provided that all Rating;
members of the Committee has been
informed in written and each has given 4. The recommendations and suggestions
their approval regarding the matter provided provided to improve the Bank's
proposed in writing, by signing the circular work performance, among which are:
of approval. Such resolution hold the same to carry out an examination on piloting
validity as decisions made legitimately in activities, to pay attention to data security
Committee Meetings. especially during work from home, and
completing the tracking of any ongoing
legal case.
report of the risk monitoring
The Risk Monitoring Committee at BTPN
committee's work Syariah has complied with all its commitments
during 2020 as stated in the Risk Monitoring
The Risk Monitoring Committee has been Committee's periodical reports to the Board of
actively providing recommendations to the Commissioners.
Board of Commissioners. Up to December 31,
2020, the Risk Monitoring Committee had held During the Covid-19 pandemic, and with
6 (six) meetings and there has been no circular regard to the Government guidelines regarding
resolution. Therefore, during 2020 the Risk Indonesia’s large-scale social restrictions
Monitoring Committee's meetings had been in (PSBB) and restriction on formal meetings,
compliance. almost all of the Risk Monitoring Committee's
meetings for 2020 has been held online,
In carrying out their duties and responsibilities, prioritizing health protocols, and for efficiency
all members of the Risk Monitoring Committee for members of the Committee and members
have been consistent with their supervising of the Board of Commissioners. The functions
task at BTPN Syariah. In accordance with the of the online meetings have remained
Government's guidelines regarding meetings fundamentally the same and with regard to
and face-to-face activities during the Covid-19 corporate governance, with Minutes of Meeting
pandemic, the Committee carried out online and the circular resolution, covering the matter
visits during 2020, covering numerous regions of the Risk Monitoring Committee's work plan
in Surabaya, Garut, Semarang, Banda Aceh, for 2020 as well as the follow-ups which had
Kediri, Bima Dompu, Bandar Lampung, and been properly carried by the Risk Monitoring
Prabumulih in Sumatra. Committee.
316
audit committee
2. Independent Party is a party outside of the
As mandated by Bank Indonesia Regulation Bank with no financial or managerial ties,
Number 11/33/PBI/2009 regarding the share ownership and/or being a member
Implementation of Good Corporate of the same family, with the Board of
Governance for Syariah Commercial Bank Commissioners, the Board of Directors
and Syariah Business Unit, BTPN Syariah has and/or Controlling Shareholder or any
formed an Audit Committee. other relation which may influence the
ability to act independently.
As a Public Company, the forming of the
Audit Committee along with the fulfillment The Audit Committee's independence in BTPN
of its duties and responsibilities at BTPN Syariah is evident in the appointment of the
Syariah had been done with regard to POJK Committee Head who is an Independent
Provision Number 55/POJK.04/2015 dated Commissioner, that there is no member of the
23 December, 2015 regarding The Forming Board of Directors who is a member of the
and Work Implementation Guidelines of Audit Nomination and Remuneration Committee.
Committees. The Nomination and Remuneration Committee
has complied with the provision stating that a
charter of the audit committee member of the Board of Commissioners who is
also a member of the Committee must be an
The Audit Committee applies Charter in the Independent Commissioner.
execution of its duties and responsibilities,
among which are to regulate: the Organization, At the moment, the Audit Committee at BTPN
terms of membership, independence, duties and Syariah is composed of 2 (two) Committee
responsibilities, the Committee's authorities, members who are Independent Commissioners
work ethics, meetings, Minutes of Meetings, and 1 who is an Independent Party.
Accountability Report, tenures, and Others.
During 2020, members of the Independent
During 2020, the Audit Committee carried Audit Committee stated their independence
out an annual examination and had given its from the Bank as stipulated in the Statement
approval to update the Charter. The above- Letter regarding Independence. The
mentioned Guidelines has been made available aforementioned document was properly
on BTPN Syariah's website. managed by the Corporate Secretary.

independency of the During 2020, The Audit Committee carried out
its duties independently and there had been no
audit committee conflict of interest at BTPN Syariah.
1. An Independent Commissioner is a
member of the Board of Commissioners
with no financial or, managerial ties,, share
ownership and/or being a member of the
same family, with other member of the
Directors and/or Controlling Shareholder,
or any other relation that may influence
the ability to act independently;
317
duties and responsibilities of 6. Analyzing the objectivity of the Public

the audit committee Accountant Office and that the audit by
the Public Accountant Office had been
The Audit Committee, based on the latest Charter done in accordance with prevailing audit
No.02/PedomanKerja/CSGC/VIII/2020 dated standards;
27 August 2020, was assigned to provide
independent professional opinions to the Board 7. Analyzing the adequacy of the inspection
of Commissioners regarding reports or other carried out by the Public Accountant
matters submitted by the Board of Directors Office, to ensure that all of the major risks
to the Board of Commissioners as well as had been put under consideration;
to identify matters requiring the Board of
Commissioners' attention, among which are: 8. Reviewing and reporting to the Board of
Commissioners on claims that may have
1. Preparing an annual activity plan to be arisen in connection with the Bank;
approved by the Board of Commissioners;
9. Reviewing complaints in connection with
2. Helping the Board of Commissioners in the process in accounting and reporting of
ensuring the effectiveness of the Bank's the Bank's finance;
Internal Audit Task Force (SKAI) and the
Board of Directors in following up audit 10. Maintaining the confidentiality of all
revisions; Bank's documents, data and information;
3. Carrying out financial reviews that the 11. Carrying out and granting the authority to
Bank will release such as financial reports, carry on an investigation within its duties,
projections and other financial information as deemed necessary;
and to ensure that the financial report is in
accordance with the prevailing accounting 12. Establishing cooperation with an external
standard. consultant, accountant or other external
party that are providing advice to the
4. Analyzing Bank's compliance with Committee or members in connection
stipulations in the capital market and the with an investigation, seeking various
prevailing regulations; related information from employees while
employees are asked to cooperate and
5. Providing recommendations to the Board comply with the Committee's requests;
of Commissioners on the appointment of a
public accountant to be submitted during 13. Providing independent opinions should

the General meeting of shareholders there be dissent of opinions between the
(GMS). The recommendations should management and the public accountant
be based on the independence, scope of regarding the service provided.
assignment, and fee as well as to ensure
that the audit by the public accountant
is carried out in compliance with the
318
composition of the audit committee
The latest composition of Audit Committee of BTPN Syariah is based on a stipulation in Decree Letter
of The Board of Directors Number No.023/DIR/CSGC/X/2020 dated 15 October 2020 regarding The
Audit Committee Structure
The Audit Committee's composition as of 31 December 2020 is as follows:
No Name Position Date of Appointment

1 Kemal Azis Stamboel Chairman of Committee and concurrent 13 June 2014
(President Commissioner/ Member
Independent)
2 Dewie Pelitawati Committee Member 17 April 2015

(Independent Commissioner)
3 Tika Arundina Committee Member 14 February 2019

(Independent Party)
Note : Term of office 2020-2023
During 2020, there has been a change in The 2. In exercising its authority, the Committee
Audit Committee Membership Structure, where will cooperate with SKAI and other units
one of the independent party resigned due to deemed necessary;
the end of his or her tenure. The appointment
of the Members of The Audit Committee at 3. To involve an independent party outside
BTPN Syariah had been approved by the Board of the members of the Audit Committee
of Commissioners. to help complete the task (if deemed
necessary).
The forming of The Audit Committee was in
compliance with, and with regard to, the terms
and competence in accordance with the GCG tenure of the audit committee
principles.
1. Committee member's tenure must not
BTPN Syariah conducted an information exceed that of the Board of Commissioners
expose regarding the structural change in The as regulated in the Articles of Associations
Audit Committee in 2020 in accordance with and the committee member is eligible for
the prevailing provisions. another period: PT Bank BTPN Syariah Tbk | Annual Report 2020
authority of 2. Should the Committee Head or a

member of the Audit Committee resign
the audit committee before the end of tenure, an Independent
Commissioner shall assume the position.
Referring to the latest Charter of the Audit
Committee, the Audit Committee's authority 3. Should the tenure of a member of the
includes: Audit Committee, end and that based on
the provisions the member isnot eligible
1. The Committee is authorized to gain full, for re-appointment, whereas at the same
free and unlimited access to information instance, the Board of Commissioners had
regarding employees, funds, assets and yet to be granted the right to appoint a
other Bank's resources in relation to the new member of the Audit Committee, the
implementation of its tasks, including existing Committee membership shall be
other authorities granted by the Board of extended until the Board of Commissioners
Commissioners; appoints a new Committee member
319
profiles of the a Committee Meeting provided that all

audit committee members members of the Committee had been
informed in written form and each had
The Audit Committee Member Profile is given their approval regarding the matter
available in the profile of the members of The proposed in writing by signing the circular
Board of Commissioners and the Independent approval. Such decisions share the same
Party in this Annual Report. validity as decisions made legitimately in
Committee Meetings.
meeting policy of
9. A meeting between the SKAI and the
the audit committee Committee without the management being
present is held at the minimum of 1 (one)
1. The Committee will hold meetings as meeting in a year;
necessary or as set forth by the provision,
equal to the Board of Commissioners’ 10. A meeting between the Audit Committee
meetings of 4 (four) meetings in a year. The and the Compliance Work Unit without the
Board of Commissioners may determine a management being present is held at the
higher number of scheduled meetings as minimum of 1 (one) meeting in a year;
necessary and as previously agreed upon;
11. A meeting between the Committee and
2. Committee meetings can only be carried out External Auditor without the management
if attended by at least 51% (fifty one per one being present is held at the minimum of 1
hundred) of the total number of members, (once) in a year after the completion of the
including one Independent Commissioner financial report.
and one Independent Party;
3. Committee Meeting Decrees are resolved statement regarding the effectiveness

based on deliberation. In the event that
deliberation fails to reach a resolution, the
of internal control system of the
decision making shall be done by vote; audit committee
4. Committee Meetings are led by the Head of The Audit Committee carried out an
the Committee. examination, evaluation, and supervision and
deemed that the internal control system at
5. If the Head of the Committee Head was not BTPN Syariah had been running effectively and
present, one of the attending members of adequately, including control over financial,
The Committee could be appointed to lead operational, compliance to the laws and
the meeting; regulations.
6. Committee meeting resolutions are report of the audit committee

recorded in Minutes of Meetings and should
be properly documented; During 2020, the Audit Committee has carried out
supervision tasks on Internal Audit and assisted
7. (Dissenting opinions) in the meeting, must the supervision of the Board of Commissioners.
be clearly indicated in the Minutes of As of 31 December 2020, the Audit Committee
Meeting along with the cause; had held 8 (eight) meetings and issued 3 (three )
Circular Resolutions. Therefore during 2020 The
8. The Committee may also come up with Audit Committee meetings had been complied
a legitimate resolution without holding with the prevailing regulations.
320
In completing their duties and responsibilities, 10. To monitor the Bank's implementation on
all members of The Audit Committee had been compliance with the prevailing regulations;
consistent with their supervising task at BTPN
Syariah. In accordance with the Government's 11. Monitoring actions on and case handling of
guidelines regarding meetings and face-to- internal fraud cases;
face activities during the Covid-19 pandemic,
the Audit Committee carried out online visits 12. Carrying out examinations of the Charter
during 2020 covering numerous regions in of the Audit Committee;
Surabaya, Garut, Semarang, Banda Aceh,
Kediri, Bima Dompu, Bandar Lampung and 13. Monitoring the Bank's strategic steps.
Prabumulih in Sumatera.
The Audit Committee at BTPN Syariah has
During 2020, the Audit Committee had made complied with all the commitments during 2020
recommendations to the Board of Commissioners as stated in the periodical Audit Committee
and carried out several things such as: Reports to the Board of Commissioners
periodically.
1. Compiling a work agenda and program of
the Audit Committee in 2020; During the Covid-19 pandemic, and with
regard to the Government guidelines regarding
2. Periodically monitoring and evaluating the Indonesia’s large-scale social restrictions
Bank's financial performance; (PSBB) and restriction on formal meetings,
almost all of the Audit meetings for 2020 were
3. Examining the Bank's Financial Report held online, prioritizing health protocols and
proposal; for efficiency for members of the Committee
and members of the Board of Commissioners,
4. Providing a recommendation for a Public while their functions remained fundamentally
Accountant Office for 31 December 2020, the same and with regard to corporate
financial report audit; governance, with Minutes of Meeting which
had been compiled, complete with a circular
5. Providing a recommendation for an external resolution, covering matters regarding all of
independent quality control to conduct a the Audit Committee's work plan for 2020 as
review on SKAI's work performance from well as the follow-ups which had been properly
April 2017 to 30 June 2020; carried out by The Audit Committee.
6. Providing a recommendation regarding the

result of the review of the Internal Audit nomination and PT Bank BTPN Syariah Tbk | Annual Report 2020
Charter;
remuneration committee
7. Providing strategic recommendations to
support SKAI in carrying out its duties and As mandated by Bank Indonesia Regulation
responsibilities; Number 11/33/PBI/2009 regarding the
Implementation of Good Corporate
8. Providing recommendations for the Audit Governance or Sharia Bank and Sharia Business
Plan 2021, based on the review on the Unit, BTPN Syariah has formed a Nomination
aforementioned; and Remuneration Committee.
9. Monitoring and evaluating the As a Public Company, the forming of the

implementation and inspection by Internal Nomination and Remuneration Committee
Audit Task Force (SKAI) during 2020 and at BTPN Syariah along with the fulfillment
monitoring the commitment to the follow of its duties and responsibilities had been
up of the findings; done with regard to POJK Provision Number
34/POJK.04/2014 dated 8 December 2014,
321
regarding The Nomination and Remuneration Head who is an Independent Commissioner,

Committee of Issuer or Public Company. there are no members of the Board of Directors
who is a member of the Nomination and
charter of the nomination and Remuneration Committee. The Nomination
and Remuneration Committee has complied
remuneration committee with the provision stating that members of
the Remuneration should as stipulated, consist
The Nomination and Remuneration Committee of 3 (three) people, members of Independent
at BTPN Syariah applies its own Charter in Commissioner must consist of at a minimum of
carrying out its duties and responsibilities, which 2 (two) people.
among others regulates on: the Organization,
Membership Terms, Independence, Duties The Nomination and Remuneration Committee
and Responsibilities, Remuneration Policy at BTPN Syariah at the moment consists
of The Board of Commissioners, The Sharia of 2 (two) people who are Independent
Supervisory Board and The Board of Directors, Commissioners, 1 member of The Committee
Committee's Authority, Work Ethics Meetings, who is a member of the Board of Commissioners,
Minutes of Meetings, Report Accountability, and 1 (one) member who is an Executive Officer
Tenure, and Others. supervising the field of human resources.
independency of the nomination During 2020, the Nomination and

Remuneration Committee had carried out its
and remuneration committee duties independently and no conflict of interest
was found at BTPN Syariah.
1. An Independent Commissioner is a member
of The Board of Commissioners with duties and responsibilities of
no financial and managerial ties, share
ownership and/or being a member of the
the nomination and
same family, with other member of the remuneration committee
Directors and/or Controlling Shareholder, The Duties and authority of The Nomination
or any other relations that may influence and Remuneration Committee are based
the ability to act independently; on the latest Charter of The Nomination
and Remuneration Committee No. 03/
2. Independent Party is a party outside of the PedomanKerja/CSGC/X/2020 dated 15
Bank with no financial and managerial ties, October 2020.
share ownership and/or being a member

of the same family, with the Board of The committee is assigned to provide
Commissioners, the Board of Directors independent professional opinion to the Board
and/or Controlling Shareholder or any of Commissioners on reports or other matters
other relation which may influence the submitted by the Board of Directors to the
ability to act independently. Board of Commissioners as well as to identify
points that the Board of Commissioners have
The Nomination and Remuneration to pay close attention to, among which covers
Committee's independence at BTPN Syariah is activities such as:
evident in the appointment of the Committee
322
1. In connection with remuneration policy: d. Providing recommendations to the
Board of Commissioners regarding the
a. Evaluating the remuneration policy; Independent Party who will become
b. Evaluating the conformity between members of the Audit Committee and
the remuneration policy and the the Risk Monitoring Committee;
implementation of the policy; e. Assisting the Board of Commissioners
c. Providing recommendations to the assess the work performance of the
Board of Commissioners regarding the Board of Directors and/or the Board of
remuneration policy for the Board of Commissioners;
Commissioners, the Board of Directors, f. Compiling a competence development
the Sharia Supervisory Board; program for members of the Board
d. Carrying out reviews and providing of Directors and/or the Board of
recommendations to the Board of Commissioners.
Commissioners regarding employee
remuneration strategy in a high level 3. The Committee must ensure that
manner by taking into account internal remuneration policy is at the minimum in
and external factors. accordance with:
2. In connection with nomination policy: a. The financial performance;

b. In compliance with Bad Debt Reserves
a. Providing recommendations to the as regulated in =prevailing provisions;
Board of Commissioners regarding the c. Fairness with peer group; and
composition of the members of the d. The Bank's long term aim and strategy
Board of Directors and/or the Board of considerations.
Commissioners;
b. Compiling and providing 4. Maintains the confidentiality of all
recommendations to the Board of documents, data and information of the
Commissioners to be delivered in the Bank;
General meeting of shareholders (GMS)
regarding the system and procedure for 5. Tasks other than those stated above,
appointing and/or replacing members assigned from time to time by the Board
of the Board of Commissioners and the of Commissioners to the Committee in
Board of Directors; accordance with its functions, when deemed
c. Providing recommendations to the necessary.
Board of Commissioners to be delivered .
in the General meeting of shareholders PT Bank BTPN Syariah Tbk | Annual Report 2020
(GMS) regarding candidates to
become members of the Board of
Commissioners, the Board of Directors
and the Sharia Supervisory Board;
323
composition of the nomination and remuneration committee

The most recent composition of the Nomination and Remuneration Committee at BTPN Syariah
is based on the stipulation in the Board of Directors Decree 025/DIR/CSGC/X/2020 dated 15
October 2020 regarding Member Structure of The Nomination and Remuneration Committee
The most recent composition of the Nomination and Remuneration up to 31 December 2020 is as
follows:
No Name Position Date of Appointment

Kemal Azis Stamboel
Chairman of Committee and concurrent
1 (President Commissioner/ 13 June 2014
Member
Independent)
Dewie Pelitawati
2 Committee Member 13 June 2014
(Independent Commissioner)
Mahdi Syahbuddin
3 Committee Member 7 April 2015
(Commissioner)
Yenny Lim
4 Committee Member 2 September 2019
(Commissioner)
Sulistyo Yuwono Committee Member concurrently residing as
5 13 March 2017
(Human Capital Head) Committee Secretary
Note: term of office of 2020-2023
The formation of the Nomination and Remuneration Committee had been in compliance with and
with regard to the terms and competence in accordance with GCG principles.
authority of the nomination and 2. If a member of the Board of Commissioners

who had become the Head of the
remuneration committee Committee resigned before the end of
his or her tenure as Commissioner of the
1. In connection to its duties, the Committee Bank, the Head of the Committee position
is authorized to gain full, free and unlimited shall be assumed by an Independent
access to information regarding employees, Commissioner;
funds, assets and other Bank's resources;
3. Should the tenure of a member of the

2. In carrying out its authorities, The Committee, end, and that based on the
Committee must collaborate with the provisions it was not possible to reappoint,
Directorate supervising Human Resource whereas at the same time, the Board
and other units, as well as be authorized to of Commissioners is yet to be eligible to
appoint a consultant as necessary. appoint a member of the Committee,
then the existing Committee membership
tenure of the nomination and shall be extended until the Board of
Commissioners is eligible to appoint a new
remuneration committee member;
1. Committee member's tenure must not 4. The replacement for Committee members
exceed that of the Board of Commissioners who do not come from the Board of
as regulated in the Articles of Associations Commissioners must be done at the latest
and the Committee member is eligible for 60 (sixty) days as from the aforementioned
another period: member being no longer able to carry out
his or her functions.
324
profiles of the nomination and circular approval. Such decisions share
remuneration committee members the same validity as decisions made
legitimately in Committee Meetings.
The Nomination and Remuneration Committee
Member Profile is available in the profile of the
members of the Board of Commissioners and
report of the nomination and
Executive Officer supervising Human Resource remuneration committee
in this Annual Report.
During the Covid-19 pandemic, and with
meeting policy of the nomination regard to the Government guidelines regarding
Indonesia’s large-scale social restrictions
and remuneration committee (PSBB) and restriction on formal meetings,
all of the Nomination and Remuneration
1. The Committee holds periodic meetings at Committee's Meetings for 2020 had been
a minimum of once every 4 (four) months held online, prioritizing health protocols and
or based on the Board of Commissioners' for efficiency, for members of the Committee
request. and members of the Board of Commissioners,
while their functions remained remaining
2. Committee meetings can only be carried fundamentally the same and with regard to
out if attended by at least 51% (fifty one corporate governance, with Minutes of Meeting
per one hundred) of the total number which had been compiled and completed
of members, including one Independent with the circular resolution, covering the
Commissioner and an Executive Official. matter regarding all of the Nomination and
Remuneration Committee's work plan for
3. Committee Meeting Decrees are resolved 2020 as well as the follow-ups which had been
based on deliberation. In the event that carried out properly by the Nomination and
deliberation fails to reach a resolution, the Remuneration Committee.
decision making shall be done by vote;
Throughout 2020 the Nomination and
4. Committee Meetings are lead by the Head Remuneration Committee conducted 1
of the Committee; (one) out of the 3 (three) planned physical
meetings of the community, resulting in 4
5. If the Head of the Committee was not (four) Circular Resolutions of the Nomination
present, one of the attending members of and Remuneration Committee with
The Committee could be appointed to lead recommendations as follows:
the meeting; PT Bank BTPN Syariah Tbk | Annual Report 2020
6. Committee meeting resolutions must be

recorded in Minutes of Meeting and be 1. Committee Recommendation regarding
properly documented; member nomination of the Board of
Directors, the Board of Commissioners and
7. Dissenting opinions in the meeting, must be The Sharia Supervisory Board for the 2020
clearly indicated in the Minutes of Meeting - 2023 period;
along with the cause;
2. Committee Recommendation regarding
8. The Committee may also come up with the structure of the Management
a legitimate resolution without holding Board, Board of Supervisors, and The
a Committee Meeting provided that all Sharia Supervisory Board, and the total
members of the Committee had been remuneration for 2020 for the Board of
informed in written form and each had Commissioners, the Sharia Supervisory
given their circular approval regarding the Board and the Board of Directors;
matter proposed in writing by signing the
325
3. Committee Recommendation regarding submission of member candidates for the Board of

Directors in OJK's Fit and Proper Test 2020;
4. Committee Recommendation regarding the renomination of the Chief of Financing Business

as Director;
5. Committee Recommendation regarding the affirmation of the determination of the

recommendation on the renomination of member candidates for the Board of Directors in
OJK's Fit and Proper Test 2020.
The Nomination and Remuneration Committee of BTPN Syariah has completed all its commitments
during 2020 as stated in the Nomination and Remuneration Committee Report under the
acknowledgement of he Board of Commissioners, taking into consideration all members of the
Board of Commissioners who are currently in office, as well as members of the Nomination and
Remuneration Committee.
meeting of the board of commissioners' committee

During the 2020 Covid-19 pandemic, the meeting frequency, circular resolution, and attendance of
the Board of Commissioners' Committee are as follows:
Nomination &
Risk Monitoring
No. Name Audit Committee Remuneration
Committee
Committee
1 Kemal Azis Stamboel 8/6 6/6 1/3
2 Dewie Pelitawati 8/6 6/6 1/3
3 Mahdi Syahbuddin - 6/6 1/3
4 Yenny Lim - - 1/3
5 Lucy Susiana Noor* 2/6 1/6 -
6 Tika Arundina 8/6 6/6 -
7 Sulistyo Yuwono** - - 1/3
* Lucy Susiana Noor no longer resides as a member of The Audit Committee and The Risk Monitoring Committee as of 16 April 2020
** Secretary of the Committee
Number of Circular Resolutions of the Board of Commissioners' Committee in 2020
Nomination and
Audit Integrated Governance
Risk Monitoring Committee Remuneration
Committee Committee
Committee
3 (three) No Circular Decree Found 4 (four) No Circular Decree Found
326
integrated governance dated 15 October 2020 regarding Financial
Conglomerates.
committee
The main entity, which is the Main Financial
Service appointed in the SMBC Group financial
Implementation of Corporate Governance conglomerate and Financial Service Institution.
at BTPN Syariah is based on Bank Indonesia Members are as stipulated as of 1 March 2019
Regulation No 11/33/PBI/2009 dated 7 and had been reported to the Financial Services
December 2009 regarding the Implementation Authority (OJK) on 4 March 2019, namely:
of Good Corporate Governance for Syariah
Commercial Bank and Syariah Business Unit, 1. LJK Main Entity:
SEBI 12/13/DPBS dated 30 April 2020 regarding PT Bank BTPN Tbk
the Implementation of Good Corporate
Governance for Syariah Commercial Bank and 2. LJK Member Entity:
Syariah Business Unit as well as PBI No.15/13/ PT Bank BTPN Syariah Tbk
PBI/2013 regarding the Amendment on PBI
Number 11/3/PBI/2009 regarding Syariah duties and responsibilities of the
Commercial Bank.
integrated governance committee
formation of the integrated
In accordance with Charter The Integrated
governance committee Governance Committee’s duties and
responsibilities are at the least:
The forming of an Integrated Governance
Committee at BTPN Syariah is in accordance 1. Evaluating the implementation of an
with the Otoritas' direction as stated in POJK Integrated Governance at the minimum
Number 17/POJK.03/2014 dated 19 November through an adequacy assessment for
2014 and POJK Number 18/POJK.03/2014 internal control and the implementation of
dated 18 November 2014 regarding Integrated the integrated compliance functions; and
Governance Implementation for Financial
Conglomerate and SE OJK Number 15/ 2. Providing recommendations to the Board
SEOJK.03/2015 dated 25 May 2015 regarding of Commissioners of the Parent Bank
the Implementation of Integrated Governance to improve the Integrated Governance
for Financial Conglomerate, as well as in Guidelines
respect to POJK Number 45/POJK.03/2020
composition integrated governance committee
The Integrated Governance Committee Membership Structure nominated by BTPN Syariah refers
to Letter Number S.241/DIR/LG/V/2017 dated 30 May 2017 addressed to BTPN as the Parent Bank
regarding nomination of members of the Integrated Governance Committee.
Composition of the Integrated Governance Committee structure up to 31 December 2020 is as

follows :
No Name Position
Irwan Mahjudin Habsjah
1 Chairman and Member
(Independent Commissioner BTPN)
Ninik Herlani
2 Member
(Independent Commissioner BTPN)
Dewie Pelitawati
3 Member
(Independent Commissioner BTPN Syariah)
Muhamad Faiz
4 Member
(Sharia Supervisory Board Members BTPN Syariah)
327
meeting of the integrated governance committee in 2020

During 2020 the Integrated Governance Committee conducted 3 (three) online meetings to
respond to the Covid-19 pandemic and the did not issue Circular Resolution.
Discussion highlights and agenda of meetings of the Integrated Governance Committee in 2020
among others include:
No Dated Discussion and Meeting Highlights
1 05 February 2020 1 Anti-Fraud Management Update – BTPN and BTPNS

2 Self-Assessment Implementation of Integrated Management Report
(as of 31 December 2019)
3 Implementation of Integrated Management Evaluation (as of 31 December 2019)
4 Regularly Updated
2 05 August 2020 1 Fraud Risk Management Update BTPN - BTPNS
2 Evaluation of the Implementation of Integrated Financial Conglomerate SMBC
Group
3 Report on the Self-Assessment of Integrated Financial Conglomerate SMBC Group
4 Syariah Banking Synergy
3 10 November 2020 1 Banking Synergy Report Preparation
2 Provision Update : POJK 45/POJK.03/2020
3 2021 Work Plan
report of the integrated governance 4. Conducting a study and approving the

committee in 2020 Charter of The Integrated Governance
Committee 2020;
During 2020, the Integrated Governance
Committee conducted an examination 5. Conducting a study and approving the
and evaluation in line with its duties and Policy for The Integrated Governance
responsibilities, among which are: Committee year 2020.
1. Evaluating the implementation of an corporate charter 2020

Integrated Governance through an
Internal Control Adequacy Assessment, Inaccordance with POJK Number 45/POJK
Good Corporate Governance, anti- .03/2020 dated 14 October 2020 regarding
fraud implementation evaluation, Financial Conglomerates (POJK 45) that in

implementation of integrated compliance order to maintain a healthy financial service
functions; industry with high competitive value, financial
conglomerate needed to be take steps. This is in
2. Conducting Self-Assessment and accordance with the readjustment of financial
Implementation of Integrated Governance service institutions having ownership and/or
Implementation Report during Semester 1 control in various financial sectors following the
2020 and Semester II 2020 to be submitted issuance of an OJK stipulation on the criteria
at the beginning of 2021; and scope of financial conglomerates with
respect to their impact on the stability of the
3. Reporting activities related to the financial system. The readjustment is aimed at
completion of duties and responsibilities of improving the efficiency and effectiveness of
the Integrated Governance Committee to risk-based monitoring.
the Board of Commissioners of the Main
Entity;
328
As a form of commitment to the implementation The Implementation of this Banking Synergy
of Good Corporate Governance within required the availability of Sharia banking
Financial Conglomerates, BTPN Syariah with services to an unfamiliar public, therefore BTPN
its Main Entity, PT Bank BTPN Tbk, formulated Syariah was committed to provide access and
a Corporation Charter for 2020 which included consistently remain in compliance with the
matters as set forth in POJK 45 with regards to implementation of the principle of caution in
Corporate Charters, including on the duties and the face of the escalating risk that both banks
responsibilities of the governance of Financial may face in the process.
Conglomerates between the Main entity
and Member Financial Service Institutions To establish a synergy with PT Bank BTPN Tbk
of Financial Conglomerates, adjusted to the as the Parent Bank, which is a Commercial
characteristics and complexity of the business Bank, BTPN Syariah has carried out various
of Financial Conglomerate strategic cross-division coordination in order
to synchronize the fulfillment of needs as
Corporate Charter 2020 had been approved stated in the updated Cooperation Agreement
and signed by The Board of Directors of PT Bank and in supporting document availability for
BTPN Tbk as the Main Entity and The Board the preparation of a Banking Synergy Report.
of Directors of BTPN Syariah as The Board of Internally, BTPN Syariah has conducted an
Directors of the Financial Service Institution examination on the compatibility of supporting
member of Financial Conglomerate. infrastructure, namely on internal provision and
procedure at BTPN Syariah synchronized with
The Corporate Charter 2020 has been the Parent Bank.
submitted to the Financial Services Authority
(OJK) by the Main Entity in line with what is The Integrated Management Committee,
stipulated. which is a Committee with members from
representatives of the Parent Bank and BTPN
implementation of banking synergy Syariah, bears the responsibility of carrying out
the monitoring on the implementation of the
at BTPN Syariah Banking Synergy between both entities. The
Committee has conducted an examination and
In reference to Financial Services Authority gave its approval to the Policy and Charter
(OJK) Regulation Number 28/POJK.03/2019 of the Corporate Governance Committee
dated 14 November 2019 regarding Banking regarding its duties and responsibilities in the
Synergy under Common Ownership for Sharia field of Banking Synergy monitoring.
Banking Development, that states that in order
to improve the efficiency of the national banking The Banking Synergy Report 2020 shall be PT Bank BTPN Syariah Tbk | Annual Report 2020
industry and the development of sharia banking, submitted to BTPN Syariah’s Compliance
a banking synergy was needed in the form of Division and to the Financial Services Authority
collaborations between Sharia Commercial Bank (OJK)’s Sharia Banking Supervisor with copies
and Commercial Bank sharing ownership by to the Commercial Bank Supervisor and to the
optimizing the Commercial Bank's resources to Parent Bank. in line with what is stipulated.
support the activities of the Sharia Commercial
Banks which will add value for both the Sharia
Commercial Bank and for the Commercial Bank.
329
board of directors' committee

With respect to the implementation of good corporate governance/GCG, and to improve the
effectiveness of the duties, responsibilities and work quality of the Board of Directors, BTPN
Syariah has formed a Directors' Committee.
asset and liabilities committee/ALCO

In accordance with the latest Decree Letter of The Board of Directors No.018/DIR/CSGC/VIII/2020
dated 10 August 2020 regarding the ALCO Membership Structure in which the Committee
membership is ex officio in nature, it should consist at the minimum of:
Committee
Membership is ex officio
Structure
Members Committee Head President Director
with Voting
Right Committee Secretary Executive Officer in the field of Treasury and FI appointed by the Board of
Directors in the field of Finance & Operations
Committee Member Director supervising Funding & Fee Based Business
Committee Member Chief Of Financing Business
Committee Member Director in the field of Finance & Operations
Committee Member Executive Officer in the field of Risk Management
Committee Member Executive Officer in the field of Business Planning & Assurance
Committee Member Executive Officer in the field of Retail & Wholesale Funding
Committee Member Executive Officer in the field of Business Development
Members Permanent Invitation Officer appointed by Executive Officer in the field of Risk Management someone who
without supervises Liquidity & Market Risk
Voting Right
Permanent Invitation Officer appointed by Executive Officer in the field of Treasury and FI, someone who
supervises Treasury and FI
The forming of ALCO had been in compliance and with regard to the terms and competence in
accordance with GCG principles.
duties and responsibilities of ALCO 4. Examining the progress and projection of

the overall economic condition to formulate

The Duties and Responsibilities of the ALCO a policy;
are based on the latest Charter ALCO No.06/
PedomanKerja/CSGC/VIII/2020 dated 10 5. Determining signs/boundaries and
August 2020, and are as follows: guidelines on risk management and control
effecting Liquidity Management Market
1. Developing, examining and implementing a Risk;
strategy, guidelines and policies of the Asset
Liability Management (ALMA); 6. Evaluating and determining the pricing
of Funding and Financing Reward Level
2. Periodically monitoring the Bank's liquidity and Funds Transfer Price (FTP) or account
position using progress in primary and incentives between offices to optimize
secondary reserves as references; fund investments, minimize fund cost, and
preserve the Bank's balance sheet structure
3. Periodically monitoring the progress and in accordance with the strategy of ALMA
strategy of third-party funds as well as Bank;
Financing;
330
7. Evaluating the reward level risk position of there was no circular resolution. Meetings
the Bank and ALMA strategy to ensure that were routinely held in the second week of
the Bank's risk taking position had been every month. Meetings can be held anytime as
consistent with the purpose of the reward deemed necessary with a request from one of
level risk management; the members of the Committee.
8. Reviewing the Bank's performance and The ALCO Committee has discussed and
wealth status and financial obligation provided recommendations to the Board of
in order to examine the impact of the Directors among others regarding the macro
Committee's previous decision against the economic condition, forecast and pricing
purpose of the Bank; on funding and financing, fund allocation,
indicators of measurement, and liquidity &
9. Evaluating the current result with budget yield risk monitoring. They included a review
projection or the Bank's business plan; on Treasury portfolio threshold/limit, review
on threshold/limit of existing liquidity risk
10. Delivering information to the Board of which is a part of tools used in liquidity risk
Directors regarding any progress in related control, determine gross yield, management of
stipulations and regulations which affected secondary reserve, development of the money
the strategy and policy of ALMA. market and fixed income market, discussion
on category-based deposit yield composition,
ALCO committee report and also the socialization of new investment
instrument for both money market as well as
During 2020, the ALCO Committee held 12 fixed income instruments, and the socialization
(twelve) online and offline meeting combined, of the latest regulations relating to Treasury.
in accordance with the Charter of ALCO, and
ALCO committee meeting
Name Position Number of Meetings

Mulia Salim (a)
ALCO Committee Head 3/12
Taras Wibawa Siregar (b) Member of ALCO Committee 2/12
Gatot Adhi Prasetyo Member of ALCO Committee 11/12
Hadi Wibowo (c)
Ketua Komite ALCO 9/12
Fachmy Achmad Member of ALCO Committee 12/12
Dharma Putera Member of ALCO Committee 7/12
Hari Pudjo Santoso Member of ALCO Committee 8/12
Shita Satyawati Priandani Member of ALCO Committee 12/12
Dwiyono Bayu Winantio Member of ALCO Committee 10/12
Antonius Priyadi* ALCO Committee Secretary 12/12
Notes:
(a) Mulia Salim no longer presides as ALCO Committee Head due to end of his tenure as a Member of The Board of Directors as of the closing of
the Annual General meeting of shareholders (AGMS) dated 16 April 2020
(b) Taras Wibawa Siregar no longer resides as a member of Committee ALCO due to end of tenure as a Member of The Board of Directors as of
the closing of the Annual General meeting of shareholders (AGMS) dated 16 April 2020
(c) Hadi Wibowo had been appointed as ALCO Committee Head succeeding Mulia Salim, effective upon appointment as a member of The Board
of Directors as of the closing of the Annual General meeting of shareholders (AGMS) dated 16 April 2020
* Committee Secretary
331
information technology steering committee

dated 10 August 2020 regarding the establishment of the Information Technology Directional
Committee Membership Structure in which Committee membership is ex officio in nature and
should at the minimum consists of:
Committee Structure Ex 0fficio Membership
Members Committee Head Director in the field of Information Technology task force
with Voting
Committee Secretary Executive Officer in the field of Information Technology appointed
Right
by the Director in the same field.
Committee Member Chief of Financing Business
Committee Member Director in the field of Funding & Fee Based Business
Committee Member Executive Officer in the field of Risk Management
Members Permanent Invitation Executive Officer in the field of Human Capital
without
Voting Permanent Invitation Executive Officer in the field of Business Planning & Assurance
Right
Permanent Invitation Executive Officer in the field of Business Development
Permanent Invitation Executive Officer in the field of Operations
The formation of the Information Technology Directional Committee was iin compliance with and
with regard to the terms and competence in line with GCG principles.
duties and responsibilities of the 4. Ensuring the Conformity between

Information Technology project
information technology steering implementation with the project charter;
committee
5. Effectiveness of steps taken in minimizing
The duties and responsibilities of the Information risk in Bank's investments in Information
Technology Directional Committee are based Technology sector so that such investments
on the latest Charter No.07/PedomanKerja/ may contribute in achieving The Bank's
CSGC/VIII/2020 dated 10 August 2020 that business purposes;

states that the Committee is responsible for
providing recommendation to the Board of 6. Monitoring of Information Technology's
Directors at the minimum regarding: performance and improvement efforts;
1. Information Technology Strategic Plan in 7. Efforts to resolve various problems relating

line with the strategic plan of The Bank's to Information Technology which could
business activities; not be solved by user task force and the
Information Technology provider in an
2. Developing main policies, standards, effective, efficient and accurate manner;
and procedures regarding Information
Technology; 8. Adequacy and allocation of the Bank's
resources.
3. Ensuring the conformity between approved
Information Technology projects with the
Information Technology Strategic Plan,
information management needs and the
Bank's business activity needs;
332
report of information technology the Information Technology organization
steering committee as an effort to establish Sharia Digital
Ecosystem for Unbanked and improve
During 2020, the Information Technology Information Technology's performance
Steering Committee held 4 (four) online and to support business and operation of The
offline meeting combined, in accordance Bank;
or in compliance with the stipulation in the
Charter of The Information Technology 3. Improving the Bank's strategic capability
Directional Committee, and there was no by initiating Core Banking System T24
circular resolution. The Information Technology R19 having core banking sharia features
Steering Committee discussed and provided which are integrated, having the flexibility
recommendations to the Board of Directors, for integration with other systems, high
among others on: performance and ease in switching over to
DR;
1. Starting the year 2020 by implementing
initiatives in Information Technology to 4. The recovery ability for recovery of the Core
make improvements in the business Banking System application for T24 and
process and TUR technology, initiative to Prospera on full weekdays which had been
upgrade the banking core system which carried out as an initiative in infrastructure
supports Funding business and to develop development to support a digital ecosystem
the organization of data management and and ready to operate in a normal condition
information security (CISO); or during a disaster.
2. With the change in the organizational

structure of the Bank, among which is
meeting of information technology steering committee

Name Position Number of Meeting
Mulia Salim (a)
IT Committee Head 1/4
Ratih Rachmawaty(b) Member of IT Committee 1/4
Taras Wibawa Siregar (b)
Member of IT Committee 0
Hadi Wibowo(c) IT Committee Head 3/4
Fachmy Achmad(d) Member of IT Committee 3/4 PT Bank BTPN Syariah Tbk | Annual Report 2020
Dwiyono Bayu Winantio Member of IT Committee 3/4

Gatot Adhi Prasetyo Member of IT Committee 4/4
Hari Pudjo Santoso Member of IT Committee 2/4
Dharma Putera Member of IT Committee 2/4
Robertus J. Hadisurya* (f)
IT Committee Secretary 2/4
Yudi Sukendro(e) IT Committee Secretary 2/4
Notes :
(a) Mulia Salim no longer resides as Information Technology Steering Committee Head due to end of tenure as a Member of
The Board of Directors as of the closing of the AGMS dated 16 April 2020
(b) Ratih Rachmawaty and Taras Wibawa Siregar no longer reside as members of The Information Technology Steering Committee due
to end of tenure as a Member of The Board of Directors as of the closing of the AGMS dated 16 April 2020
(c) Hadi Wibowo had been appointed as The Information Technology Steering Committee Head succeeding Mulia Salim, effective upon
appointment as a member of The Board of Directors as of the closing of the AGMS dated 16 April 2020
(d) Fachmy Achmad had been appointed as a member of The Information Technology Steering Committee effective upon appointment
as a member of The Board of Directors as of the closing of the AGMS dated 16 April 2020
(e) Yudi Sukendro no longer resides as a member of secretary of The Information Technology Steering Committee as of 10 August 2020
due to resignation;
(f) Robertus J. Hadisurya was appointed as member of the Information Technology Steering Committee, replacing Yudi Sukendro.
*Committee Secretary
333
human capital committee

In accordance with the latest Decree Letter of The Board of Directors No. SK.016/DIR/CSGC/VIII/2020
dated 10 August 2020 regarding the establishment of The Human Capital Committee Membership
Structure in which Committee membership is ex officio which at the minimum should consist of:
Committee Structure Membership - ex officio

Committee Head Director in the field of Human Capital
Executive Officer in the filed of Human Capital appointed by Director in
Secretary
the field of Human Capital
Members with
Voting Right Committee Member President Director
Committee Member Director in the field of Funding & Fee Base Business
Members without Permanent Invitation Executive Officer in the field of Risk Management
Voting Right Permanent Invitation Chief Of Financing Business
The forming of the Human Capital Committee had been in compliance with and with regard to the
terms and competence in accordance with the GCG principals.
duties and responsibilities of bonus scheme 2020;
the human capital committee 2. The Termination of employment for

employees proposed as members of The
The duties and responsibilities of the Human Board of Directors in the Annual General
Capital Committee are based on the latest meeting of shareholders (AGMS) 2020;
Charter of The Human Capital Committee No.
08/PedomanKerja/CSGC/VIII/2020 dated 10 3. The decision to Form The Board of
August 2020 as follows: Management (BOM);
1. Establishing policies, strategies and aims 4. The stipulation for Long Term Compensation
which are strategic in nature in the field of program Q4 2019 – Q3 2020 period as an
Human Capital; impact of the Bank's performance during
the pandemic;
2. Approving the implementation of
remuneration program of Human Capital; 5. The stipulation for Long-term Compensation

program for additional participants for
3. Approving suggestions beyond the Senior Officer of BTPN Syariah for Q4 2020
authority of the Division Head and/or the – Q3 2021 period;
Director in the field of Human Capital
6. The Mid-year Employee Work Performance
report of the human capital Report 2020;
committee 7. Payment approval for Long Term

Compensation program Q4 2019 – Q3 2020
During 2020, the Human Capital Committee period;
held 6 (six) online and offline meeting combined,
in accordance and in compliance with the 8. Approval for Health Insurance vendor along
stipulation in the Charter of The Human with employee health benefit scheme,
Capital Committee and The Human Capital effective 1 January 2021;
Committee issued circular resolution 3 (three)
times with matters regarding: 9. Approval for Life and Permanent
Disablement Insurance vendor effective 1
1. The 2019 work performance appraisal, January 2021.
334
promotional proposal, salary increment and

meeting of human capital committee
Ratih Rachmawaty(a) Human Capital Committee Head 1/6
Mulia Salim (b)
Member of Human Capital Committee 1/6
Taras Wibawa Siregar(b) Member of Human Capital Committee 1/6
Hadi Wibowo (c)
Human Capital Committee Head 5/6
Gatot Adhi Prasetyo Member of Human Capital Committee 5/6
Fachmy Achmad(d) Member of Human Capital Committee 5/6
Sulistyo Yuwono* Human Capital Committee Secretary 6/6
Notes :
(a) Ratih Rachmawaty no longer resides as Human Capital Committee Head due to end of tenure as a Member of The Board of Directors as of the
closing of the AGMS dated 16 April 2020;
(b) Mulia Salim and Taras Wibawa Siregar no longer reside as a member of Human Capital Committee due to end of tenure as a Member of The
Board of Directors as of the closing of the AGMS dated 16 April2020;
(c) Hadi Wibowo had been appointed as The Human Capital Committee Head, succeeding Ratih Rachmawaty, effective upon appointment as a
member of The Board of Directors as of the closing of the AGMS dated 16 April, 2020;
(d) Fachmy Achmad effectively resides as a member of The Human Capital Committee effective upon appointment as a member of The Board of
Directors dated 27 May 2020.
risk management committee

In accordance with the latest Decree Letter of The Board of Directors No.019/DIR/CSGC/
VIII/2020 dated 10 August 2020 regarding the establishment of The Risk Management Committee
Membership Structure in which the Committee membership is ex officio which at the minimum
should consist of:
Committee Structure Membership is ex officio

Committee Head Director in the field of Compliance and Risk Management
Secretary Executive Officer in the field of Risk Management
Committee Member Director in the field of Funding & Fee Base Business
Committee Member Chief of Financing Business PT Bank BTPN Syariah Tbk | Annual Report 2020
Members with
Voting Right
Committee Member Executive Officer in the field of Corporate Planning & MIS
Committee Member Executive Officer in the field of Human Capital
Committee Member Executive Officer in the field of Operational
Committee Member Executive Officer in the field of Information Technology
Members without Permanent Invitation Internal Audit Task Force (SKAI) Head
Voting Right Permanent Invitation Pejabat Eksekutif yang membidangi Risiko Bisnis
The forming of The Risk Management Committee had been in compliance with and with regard to
the terms and competence in accordance with GCG principles.
335
duties and responsibilities of the risk report of the risk management

management committee committee
The Duties and responsibilities of the Risk In 2020 the Risk Management Committee
Management Committee are based on held 10 (ten) online and offline meeting
the latest Charter of he Risk Management combined, in accordance and in compliance
Committee No.09/PedomanKerja/CSGC/ with the stipulation in the Charter of the Risk
VIII/2020 dated 10 August 2020 as follows: Management Committee and there was no
circular resolution.
1. Compiling policies and risk management
strategies as well as risk limits, along with The Risk Management Committee Report
updates, revisions, and or improvements; discussed monitoring on all risk exposures faced
by the Bank, among which was the Bank's effort
2. Evaluating compliance between risk to assist customers impacted by Covid-19,
management policy and the implementation; adjustments to operational activity based
on health protocols to prevent Covid-19 and
3. Evaluating and providing recommendations other discussions. In addition, there was also a
on transaction or activity requiring approval discussion on how to improve work performance
of the Board of Directors; as well as improvement of the Bank's business
activity.
4. Evaluating and providing recommendations
on transaction or activity which is not in Recommendations from the Committee had
accordance with the normal procedure. been submitted to the related work unit and
it continuously monitored follow up on the
aforementioned recommendations.
In relations to risk monitoring, establishing

synergy and integration with PT Bank BTPN
Tbk as the Parent Bank, BTPN Syariah was
obligated to deliver a consolidation report to
the Parent Bank on 10 (ten) types of Bank risks
as well as consolidation report of Risk Profile,
RBBR and ICAAP accordingly with Financial

Services Authority (OJK)'s stipulations.
336
risk management committee meeting
Arief Ismail Risk Management Committee Head 10/10
Gatot Adhi Prasetyo Member of The Risk Management Committee 9/10
Taras Wibawa Siregar(a) Member of The Risk Management Committee 2/10
Mulia Salim(a) Member of The Risk Management Committee 4/10
Fachmy Achmad (b)
Member of The Risk Management Committee 10/10
Sulistyo Yuwono Member of The Risk Management Committee 10/10
Dewo Triatmoko Member of The Risk Management Committee 8/10
Yudi Sukendro (c) Member of The Risk Management Committee 6/10
Dwiyono Bayu Winantio Member of The Risk Management Committee 6/10
Robertus Hadisurya (d)
Member of The Risk Management Committee 3/10
Hendrianto Member of The Risk Management Committee 6/10
Dharma Putera*(e) Risk Management Committee Secretary 5/10
Hari Pudjo Santoso (f)
Risk Management Committee Secretary 5/10
Notes :
(a) Mulia Salim and Taras Wibawa Siregar no longer reside as members of The Risk Management Committee due to end of tenure as a Member of
The Board of Directors as of the closing of the AGMS dated 16 April 2020;
(b) Fachmy Achmad had been appointed as a member of The Risk Management Committee effective upon appointment as a Member of
(c) Hari Pudjo Santoso no longer resides as a Member of The Risk Management Committee concurrently as secretary to The Committee in
accordance with the Organizational Structure dated 1 July 2020;
(d) Dharma Putera had been appointed as a member of The Risk Management Committee concurrently as The Committee Secretary,
succeeding Hari Pudjo Santoso, in accordance with the Organizational Structure dated 1 July 2020;
(e) Dharma Putera was appointed as member of the Risk Management Committee concurrently as Committee Secretary,
succeeding Hari Pudjo Santoso in accordance with the Organizational Structure dated 1 July 2020;
(f) Hari Pudjo Santoso is no longer a member of the Risk Management Committee concurrently as Committee Secretary in
accordance with the Organizational Structure dated 1 July 2020.

337
business committee
In accordance with the latest Decree Letter of The Board of Directors No.020/DIR/CSGC/
VIII/2020 dated 10 August 2020 regarding the latest establishment of the Business Committee
Membership Structure in which Committee membership is ex officio and at the minimum should
consist of:
Committee Structure Membership - ex officio
Committee Head Chief of Financing Business

Executive Officer in the field of Business Planning & Assurance at
Secretary
Financing Business
Members with
Voting Right Committee Member Director in the field of Funding & Fee Based Business
Committee Member Executive Officer in the field of Operational
Committee Member Executive Officer in the field of Human Capital
Committee Member Executive Officer in the field of Information Technology
Permanent Invitation Executive Officer in the field of Distribution at Financing Business
Members without Permanent Invitation Executive Officer in the field of Finance

Voting Right Permanent Invitation Executive Officer in the field of Risk Management
Permanent Invitation Executive Officer in the field of Business Development
The forming of The Business Committee was in compliance with and with regard to the terms and
competence in accordance with GCG principles.
duties and responsibilities of the 5. Examining the development and projection

of the overall economic condition to
business committee provide directions as to which policy should
be determined.
The duties and responsibilities of the Business
Committee are based on the latest Charter report of the business committee
No.010/Pedoman Kerja/CSGC/VIII/2020
dated 10 August 12020 are as follows: During 2020 there were 10 (ten) online and
offline meeting combined of the Business
1. Periodically monitoring the development Committee, in accordance with and in

and strategy of Tunas Usaha Rakyat (TUR) compliance with the stipulation in the Charter
Business Financing and Multifinance; of The Business Committee and there had
been no circular resolution. Meetings can
2. Periodically monitoring TUR Business be held at any time as deemed necessary in
Financial Performance (TUR Business accordance with the internal condition of the
Financial), Business Process, Business Risk Bank, by request of one of the members of the
and Human Resource and Multifinance Committee.
Financing;
There had been discussion in each meeting
3. Reviewing each new product or initiative about financing performing, financing risk,
proposal in TUR Business before appealing key initiatives and human resource and multi
for approval from The Board of Directors; financing. Regarding the covid-19 pandemic
impact in 2020, restructuring portfolio regular
4. Developing, examining and determining monitoring had also been discussed.
strategy, guidelines as well as policy for
TUR Business Financing and Multifinance
financing;
338
business committee meeting
Taras Wibawa Siregar(a) Business Committee Head 2/10
Mulia Salim (b)
Member of The Business Committee 3/10
Fachmy Achmad (c)
Gatot Adhi Prasetyo(d) Business Committee Head 10/10
Sulistyo Yuwono Member of The Business Committee 10/10
Yudi Sukendro (e) Member of The Business Committee 4/10
Robertus Hadisurya (f)
Dwiyono Bayu Winantio(g) Business Committee Head 10/10
Dharma Putera Member of The Business Committee 4/10
Dewo Triatmoko Member of The Business Committee 7/10
Dewi Nuzulianti* The Business Committee Secretary 9/10
Notes :
(a) Taras Wibawa no longer resides as The Business Committee Head due to end of tenure as a Member of
(b) Mulia Salim no longer resides as a member of The Audit Committee due to end of tenure as a Member of
(c) Fachmy Achmad was appointed as a member of The Business Committee, effective upon appointment as a Member of
(d) Gatot Adhi Prasetyo was appointed as The Business Committee Head dated 16 April 2020 succeeding Taras Wibawa Siregar
(e) Yudi Sukendro no longer resides as Member and Secretary of the Information Technology Steering Committee
since 10 August 2020 following his resignation.
(f) Robertus J. Hadisurya was appointed as Member and Secretary of the Information Technology Steering Committee
since 10 August 2020, succeeding Yudi Sukendro.
(g) Dwiyono Bayu Winantio was appointed as the Business Committee Head on 10 August 2020, succeeding Gatot Adhi Prasetyo
financing policy committee

dated 10 August 2020 regarding the establishment of The Financing Policy Committee Membership
Structure in which the Committee membership is ex officio and at the minimum should consist of:
Committee Structure Membership is ex officio

Members Committee Head President Director

with
Secretary Executive Officer in the field of Risk Management
Voting
Right Committee Member Director in the field of Compliance and Risk Management
Committee Member Director in the field of Funding & Fee Based Business
Committee Member Chief Of Financing Business
Committee Member Internal Audit Task Force (SKAI) Head
The forming of The Financing Policy Committee was in compliance with and with regard to the
terms and competence in accordance with GCG principles.
339
duties and responsibilities of the responsibilities of the financing policy

financing policy committee committee
The duties and responsibilities of the Financing 1. Delivering written reports periodically to
Policy Committee based on the latest Charter the Board of Directors with copy to the
of the Financing Policy Committee No.014/ Board of Commissioners regarding:
PedomanKerja/CSGC/VIII/2020 dated 10 a. Supervision result of the application
August 2020 are as follows: and implementation of KPB; and
b. Monitoring and evaluation as stated in
duties of the financing policy committee the above mentioned duties;
1. Providing inputs to the Board of Directors 2. Providing improvement steps to the Board
in compiling Bank Financing Policy (“KPB”), of Directors with copy to the Board of
primarily in connection with precautionary Commissioners regarding matters related
principles in financing; to the report on point (1.2.a);
2. Ensuring KPB could be stipulated 3. In the event that there's a discrepancy in

and implemented consequently and the KPB implementation related to the
consistently as well as formulating a fulfillment of sharia principles, the report
solution should there be any obstacle in shall be delivered to the Sharia Supervisory
the implementation. The Committee had Board as well.
also conducted periodic examination on
KPB and providing advice to the Board financing policy committee report
of Directors should KPB be in need of
adjustment or improvement; In 2020 the Financing Policy Commitee
conducted 1 (one) meeting online, and the
3. Monitoring and evaluation of : disclosure of the meeting is in compliance with
the Charter of The Financing Policy Committee.
a. T he development and quality of There were no circular resolutions produced
financing portfolio in general; during the meeting, which discussed matters
b. The Validity of implementing the related to TUR financing performance during
authority to cancel Financing; the pandemic, non-TUR financing performance,
c. The Validity in the process of granting, as well as assessment and recommendations.
development, and quality of Financing
given to parties related to the Bank and In general, TUR financing remains in normal
selected big debtor; growth, quality maintained, in accordance with

d. The Validity in implementing Maximum the Bank's commitment to remain in service
Credit Limit provision , Maximum Fund for the customers. The Bank had issued several
Appropriation Limit; provisions in line with the government and
e. Compliance with the stipulations and OJK's policies to assist customers impacted by
other regulations in the Financing Covid-19, among others by granting leniency,
implementation; new financing appropriation, and participating
f. The settlement for problematic in the guarantee program in regard to the
Financing as stipulated in KPB; National Economy Recovery.
g. The Bank's effort in complying with
total adequacy of the provision for In non TUR financing, the Bank focused on
financing write-offs; and evaluation as a form of precautionary principles.
h. The implementation of sharia principles Meeting results had been documented properly
in the financing process. in accordance with the guidelines and code of
conduct of The Financing Policy Committee.
340
financing policy committee meeting
Ratih Rachmawaty (a)

Financing Policy Committee Head 0
Taras Wibawa Siregar(b) Member of The Financing Policy Committee 0
Hadi Wibowo (c)
Financing Policy Committee Head 1/1
Arief Ismail Member of The Financing Policy Committee 1/1
Gatot Adhi Prasetyo Member of The Financing Policy Committee 1/1
Dwiyono Bayu Winantio(d) Member of The Financing Policy Committee 1/1
Gatot Prasetyo Sedijono Member of The Financing Policy Committee 1/1
Dharma Putera* (e)
Member of The Financing Policy Committee 1/1
Hari Pudjo Santoso(f) Member of The Financing Policy Committee 0
Notes:
(a) Ratih Rachmawaty no longer resides as Financing Policy Committee Head due to end of tenure as a Member of
(b) Taras Wibawa Siregar no longer resides as a member of The Committee Policy due to end of tenure as a Member of
The Board of Directors as of the closing of the AGMS dated 16 April 1 2020;
(c) Hadi Wibowo had been appointed as Policy and Financing Committee Head, succeeding Ratih Rachmawaty, effective in office as from the
appointment as a member of The Board of Directors as of the closing of the AGMS dated 16 April 2020;
(d) Dwiyono Bayu Winantio had been appointed as a member of The Financing Policy Committee dated 10 August 2020,
in accordance with the Organizational Structure;
(e) Hari Pudjo Santoso no longer resides as Secretary to The Financing Policy Committee in accordance with
the Organization Structure dated 1 July 2020
(f) Dharma Putera had been appointed as a Member concurrently residing as The Secretary of
The Financing Policy Committee dated 1 July 2020 succeeding Hari Pudjo Santoso
total circular resolutions of

the board of directors' committees in 2020
Information
Human Risk
Technology Business Financing Policy
ALCO Capital Management
Steering Committee Committee
Committee Committee
Committee PT Bank BTPN Syariah Tbk | Annual Report 2020
No Circular No Circular No Circular No Circular No Circular
3 (three)
Resolution Resolution Resolution Resolution Resolution
341
corporate social responsibility
All activities within the Corporate Social daya area program

Responsibility have been focused on meeting
the interests of the stakeholders as carried out The focus of Daya Community Program is to
by the Bank within the compliance corridor and respond to the need to improve the proficiency
in a responsible manner, in accordance with the and capacity of customers as well as the
sharia, With the “Do Good, Do Well” principle, community, through more specific and target-
the Bank is determined to always remain in the oriented materials such as training, workshop
realm of goodness, by giving back the benefits and research, conducted in collaboration with
the Bank had received to all stakeholders, partners as well as Sahabat Daya (Friends of
Daya),
Corporate Social Responsibility activities are
done through Daya, training activities and tepat peduli
empowerment which are fully integrated
into the Bank's efforts in enhancing The Tepat Peduli Program was launched in
financial literacy and inclusion, For the Bank, 2019 and continued up to the end of Q3 2020,
conducting business is not just about financial Tepat Peduli is the simultaneous nation-
achievements but also to be able to thoroughly wide infrastructure development at more
contribute to a positive and broad social impact than 1,000 areas where the Banks operates
for the productive underprivileged customers in collaboration with selected partners, and
by involving #bankirpemberdaya (empowering designed specifically to respond to the needs of
bankers), prosperous customers, as well as each local community in the form of facilities
Sahabat Daya (Friends of Daya). for religious, sanitary, health, environment and
other affairs,
Since 2019 Daya has 2 (two) activity groups:
Daya Regular Program and Daya Community
Program, The difference is aimed at improving to establish
the functionality of each grouped activities,
while remaining focused and accountable, positive workplace
Through various training and empowerment in
Daya, the Bank also wants to give its productive
underprivileged customers a chance to grow providing employment and
and improve their quality of life, that they could
experience changes and that all of their good gender equality
intentions could be realized rapidly,
In 2020, BTPN Syariah continued to
daya regular program provide employment opportunities which

encourage gender equality, By continuing
Daya Regular Program activities cover to focus on women's empowerment, the
sharing tips during Central Routine Meetings frontline in engaging with customers being
(PRS) on general topics about health and mostly competent female bankers or
entrepreneurship with a brief and relevant #bankirpemberdaya (empowering bankers)
module adjusted to the customer's condition, BTPN Syariah supports equal opportunities
for employees and prospective employees,
and provides equal employment opportunities
regardless of identity, race, age, ethnic
background, religion and gender, Gender
equality is evident at BTPN Syariah, as shown,
among others, in the following leadership
composition:
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employees composition of BTPN Syariah as of 31 December 2020
employees composition based on position
Composition Total Female Male

Board of Directors 4 0 4
Board of Commissioners 4 2 2
Sharia Supervisory Board (DPS) 2 0 2
Board of Management 5 1 4
Senior Employees (Including Executive Officers) 161 55 106
Supervisors 1,479 1,193 286
Staff 10,244 10,027 217
employees composition based on education level
2019 2020
Education
Female Male Female Male
Post-Graduate 18 41 24 39
Graduate 4,550 436 5,055 427
Diploma Graduate 1,020 89 1,024 86
High School Equivalent 5,257 84 5,175 69
employees composition based on employment status
2019 2020
Status
Female Male Female Male
Permanent 4,529 580 4,345 558
Non-Permanent 6,316 70 6,933 63
employees composition based on age
Age Total in 2020 Female Male

< 25 years of age 5,546 5512 34
25 - 29 4115 4,030 85
30 - 34 1,538 1,368 170
35 - 39 395 241 154
40 - 44 153 59 94
45 - 49 96 44 52
50 - 54 44 19 25
55 - 59 10 4 6
> 59 years of age 2 1 1

343
the use of local workforce occupational health and safety (OHS)

The use of the local workforce is highly BTPN Syariah consistently puts employee's
advantageous to developing the company security and safety as priorities and protects
and local communities as a stakeholder in the them from accident risk or illness in and around
sustainability frame. The local workforce has their work area so that a safe and conducive
local understanding and wisdom embedded in work environment could be established.
their interaction with the Bank’s potential and
existing customers. The Safety Management Unit under the
coordination of the Corporate Services Division
This is especially true considering that our main regularly delivers information regarding recent
customers are the underprivileged families in safety conditions at work, socializes and
Indonesia, usually referred to as unbankable provides training on work accident prevention,
segment/financial inclusion. Such that it needs such as “fire drill” training to anticipate
solid interpersonal communication for them fire emergencies as well as counseling on
to absorb our ongoing programs. Hence, we safety riding for employees in on-field works.
can optimize the Bank and our customers’ Refreshment programs about work safety
economic, social, and environmental impacts. are also being routinely sent out via email to
all employees, containing important tips in
employee rotation and keeping safety at work, and other health tips
to prevent getting ill.
infrastructure reinforcement
BTPN Syariah has also formed an Incident
BTPN Syariah supports active and relevant Management Team (IMT), led directly by the
organizational dynamics. Employee rotations Board of Directors with members from various
continue to be carried out as part of the relevant Divisions at the Central Office and
organization's Talent development program. up to the areas. The IMT Unit is to provide a
Rotations are aimed at reinforcing exposure to fast response by taking the necessary steps in
more diverse areas, competence and durability the event of a natural disaster and in effort to
in facing challenges, so that the Talents would prevent and handle the impact of the Covid-19
be better prepared in becoming resilient pandemic. Since the pandemic broke out at
Leaders. the beginning of 2020, IMT had formulated a
health protocol and routinely socialized it to all
Automation in other business and main employees. Each employee regularly fills in the
operational processes are also being formed Self Assessment of Covid-19 Risk form issued
to make the work process more efficient by IMT, so that employee conditions can be
and effective in order to improve employee's properly monitored and effective measures can
productivity. be taken should there be any Covid-19 infection.
344
BTPN Syariah ensures employees receive their Regarding the internal security in the use
right to health insurance as well as access to of social media, BTPN Syariah has been
medical facilities. BTPN Syariah is registering conducting a corporate socialization program
all employees with the BPJS Kesehatan (Public that routinely provides tips about ways to
Healthcare), insurance and with other medical remain safe on social media, including how to
facilities. prevent the crime of email phising. Various tips
are also being given on how to use Public Spot
work accident rate so as to ensure a communication awareness
among employees and protect them from
BTPN Syariah provides insurance, in line with crimes committed by irresponsible parties
prevailing company regulations as well as other on social media. Tips and advice delivered
insurance for employees who passed away or include how to avoid downloading anything in
suffered from disability sustained during office a public space, to remain cautious of any pop
hours. up advertisement when using a public hotspot
and not to carelessly click on ads if unsure of
The Bank continues to promote safe driving to its validity.
its employees.
Other than improving information exposure
improving information exposure on social media, the Communication Division
and Daya also run socialization and advice
through social media programs via email blast aimed at all employees
regarding the importance of maintaining health
As a part of the implementation of Public and establishing a positive and healthy work
Company Management Guidelines on the environment. Various captivating illustrations
"Principles to Improve Information Exposure are presented to deliver information regarding
Implementation" and as a public company, Virus Awareness, Anticipation of Rainy Season,
BTPN Syariah applies information technology Health Corner Invitation, Love Your Heart,
widely, besides of the use of the Website to and information about how BTPN Syariah
serve as a medium for information exposure, provides three health insurances for all
the Bank also utilizes Instagram to deliver #bankirpemberdaya (Empowering Banker)
employee profiles and inspirational customers
and YouTube to deliver information on various BTPN Syariah upholds employees’ freedom
corporate activities and the socialization of in using social media provided that it does
TEPAT. not pose any risk in terms of copyrights,
confidentiality, and the Bank's reputation.
Under the supervision of the Communication PT Bank BTPN Syariah Tbk | Annual Report 2020
Division and Daya, BTPN Syariah also routinely To minimize risk on the company and
provides information updates across its social employees, BTPN Syariah has laid down an
media to its employees. Bank employees are internal guideline to provide parameters and
asked to remain thorough and polite when clarity about how to behave on social media in
delivering their aspirations, both personal or accordance with social ethics.
during a corporate activity uploaded on social
media.
345
education and training Other collaborative programs with universities

are also being developed. Students are sent to
In line with the Bank's business plan, BTPN the field to understand the business, the work
Syariah continues to conduct training and process and to help customers directly. BTPN
development programs, both internally and Syariah hopes to receive ideas and creative
externally, with the aim of tapping further into solutions for improvement proposed by the
the potentials of employees. students, so that both parties could benefit from
the collaboration.
The Human Capital (HC) Division is in charge
of providing policies, procedures and work During 2020, BTPN Syariah through its HC
etiquettes in support of training of employees Division held 563 training sessions which were
so that they could proceed properly and achieve attended by 14,814 participants with a total of
their goals, in accordance with the needs of 5,521 training hours which would equal 230 days.
BTPN Syariah and in compliance with the
prevailing laws and regulations.
remuneration and management
Collective training programs are also being of employee's welfare
provided, using e-learning and gamification
modules, the approach preferred by millennials, The Bank grants awards and remunerations
who form the majority of employees. to employees based on their performance by
remaining observant of incremental values in
During the pandemic, the HC Division continues the industry, internal equality, and indubitably,
to hold online employee training programs. the Bank's capability. A special award program
Although online, the training quality and was initiated in 2020, to acknowledge the
effectiveness remain maintained. All training resilience of employees in maintaining a high
facilitators are given special training on how to performance despite the difficult conditions
teach online. The online training reaches more caused by the pandemic. An incentive program
employees at less cost. The online training for frontline MMS employees remains
method will be continued because the result running as a form of appreciation for revenue
has been quite satisfying. contributors. These initiatives are efforts to
improve staff engagement and suppress MMS
The employee development program at BTPN employee turnover.
Syariah's Leader level includes among others,
training to further familiarize them with their Concerning employee health maintenance
inner strength and how to sharpen this to programs, education sessions were routinely
become an effective leader. In collaboration carried out in 2020 on the prevention and
with business schools at prominent universities handling of Covid-19 for employees, held
in Indonesia a Master Degree Scholarship in collaboration with a commercial health
Program is provided to build up the insurance provider. This is important so
organization's Talents at middle level, so they that employees can maintain discipline in
may develop progressive thinking and be ready implementing health protocols. Health articles
to face challenges that the organization may also continue to be routinely delivered to all
face in the future. Deep assessment programs employees via email.
are also being carried out to develop the future
leader's bench-strength.
346
mechanism for complaints In 2020, sports activities involving groups have
regarding employment been temporarily halted, because Covid-19
prevention remained the most important
Even though there is no Workers Union at priority.
BTPN Syariah, the Bank is committed to
always provide equal treatment and attention Other than keeping employees’ physical health,
to all employees. BTPN Syariah will follow up BTPN Syariah also provides consultation
every employee's complaint regarding work services for them, namely the Employee
conditions. The direct superior is under the Assistance Program (EAP). Through the
obligation to take follow-up steps on the said counseling provided by experts in Adult and
complaint, and if the direct superior of the Children Clinic Psychology, Industrial and
employee was unable to resolve the complaint Organizational Psychology, Psychologists in
then, if deemed necessary, the case can be Education, Financial consultants and even
brought up to higher level. Certified Career Coaches, employees could
receive help in a practical, and positive way and
The Industrial Relations Unit at the Human push them to become result-oriented, hopefully
Capital Division is in charge of the follow-up allowing an improvement in work productivity
process of complaints regarding employment while maximizing potentials without giving rise
in accordance with the procedure applied at to any trouble.
BTPN Syariah.
BTPN Syariah provides three important
work and social balance insurances for #bankirpemberdaya (empowering
bankers) namely a Health Insurance, the Public
In carrying out its corporate social responsibility Health Care (BPJS Kesehatan) scheme and
to create a healthy, dynamic and positive work the Employees Social Security System (BPJS
environment for employees, BTPN Syariah is Ketenagakerjaan). Each come with their own
committed to assure a balance between work card and e-ID, making it easy for employees
and social life for its employees and provides to get services and access facilities. These
activities for them in the fields of sports, various programs are meant to meet the need
health, as well as joint religious activities. of employees for first aid, first level of health
facility, insurance for employees needing hospital
sports and health treatment, including because of accidents,
at the hospital provider in accordance with
BTPN Syariah provides the resources to ensure the prevailing provisions, as well as a post-
a healthy life culture by holding sports activities employment social security program. PT Bank BTPN Syariah Tbk | Annual Report 2020
for cross-division employees through PRISMA
Club. The cross-unit synergy building hopefully socio-religious activities
will not only be able to establish a healthy
positive culture at work but also provide room Under the PRISMA Club, BTPN Syariah provides
for recreation and achievements in sports. resources through the Islamic Spiritual Service
Various sports, such as Running, Futsal, to balance employees’ needs, including one
Badminton, are part of the sports activities provided every Fridays (Jumat Barokah) and
under PRISMA Club supported by the Bank. other routine activities such as a one-hour
The provision of logistics such as the renting of session with an Ustadz. Faith strengthening
fields and professional trainers should be able activities are among the methods to prepare
to maximize sports activities and allow them to future leaders who have a strong character in
be conducted safely, with the right techniques, accordance with the sharia principles.
so that they would be free from injury.
347
At BTPN Syariah’s Main Office, a prayer room is BTPN Syariah continues to seek to discover
provided for employees, complete with a locker talents among employees by opening the
facility and for wudhu ablution. opportunity for them to participate in corporate
events, such as involvement as volunteers at
Every corporate activity at BTPN Syariah Selendang Mayang show which is a display
always starts with a prayer, an ongoing habit. activity created by customers, or as members
of the committee for Appreciation Night Event,
During the Covid-19 pandemic, Religious Social as volunteers at the Granting of Umrah Ticket
Activities are carried out through IT-based to Inspirational Customers, as members of the
technologies, via online using Microsoft Teams committee for BTPN Syariah's Anniversary,
video conference. It is set as part of anticipatory as volunteers for TEPAT Socialization Event
steps to break the spread of the virus. in Indonesian cities as well as other corporate
activities.
employee engagements Employee Engagements at BTPN Syariah is

also being enforced through“media berbagi”
To expedite the flow of information reaching (sharing medium) involving BTPN Syariah
the employees, BTPN Syariah delivers and Peduli Banjir (Flood Care) or Peduli Gempa
packages information about BTPN Syariah and (Earthquake Care). Employees are not only
national banking to employees in a brief, light trained mentally to continue to share and save
and informative manner via an e-newsletter. a portion of their earnings, but BTPN Syariah
The newsletter includes health tips such as on is also involved in distributing relief assistance
First Aid in case of Vertigo Attack. The Danger in the form of basic necessities such as used
of Resistance to Antibiotic, Campaigns to clothes, blankets and medicines and dry foods.
Safeguard Honor and Respect continue to
be encouraged, as well as constant reminder appreciation space for customer's
about the importance of safe driving, the
consequences of fraud and Awareness of
creation
Health, Information Security and how to
identify and what action to take in case a As a form of appreciation for customer's
family member gets infected by Covid-19. creation, during the Covid-19 pandemic, BTPN
Syariah is holding the “Bunga Rampai Online”
Other approaches to employee engagement Exhibition in collaboration with partner and
initiation at BTPN Syariah include the holding e-commerce sale program. The activity aims
of interactive dialogues and Senior Officers to get all employees to know customers
Quarterly Briefings attended by Senior Main closer through their work. All employees can
Office Employees and a limited audience. For participate and involve themselves by buying
Senior Employees, the involvement of the Board the creations. By bringing the opportunity
of Directors and Senior Officers in delivering for customers to develop their creations,
activity updates for each division is done in engagements between employees and
a more casual atmosphere while retaining customers could be established.
interactivity. During the Covid-19 pandemic,
the activities were being conducted online. During the Covid-19 pandemic, Selendang
Mayang was held online #localsupportlocal
via WA Catalogue link in almost 19 regions in
348
Indonesia such as Padang, Malang, Buleleng, new way of working (NWW)
Jember, Semarang, Medan, Pasuruan,
Karangasem, Rungkut, Solo, Blora, Banyuwangi, BTPN Syariah has implemented the New Way
Rembang, Jogja, Lombok, Palembang, of Working (NWW) system for its employees.
Lampung, Tabanan and Member Beso. Under the new approach small squads are
formed, improving collaboration because they
By giving an appreciation to customer's consist of Talents from various related divisions
creations, employees could get to know them. which would complete each other, in order to
The creations could also be exposed to other come up with faster and more accurate results
parties visiting BTPN Syariah, providing further and in line with the user/customer's needs.
added value to BTPN Syariah's customers.
The NWW's approach is being continuously
equal treatment for all employees adopted and implemented, not only in the
digital product development area, but also in
BTPN Syariah provides equal opportunity to all other units so that collaboration may develop
employees in career and self-development and further and process improvements could be
also apply a fair work performance assessment. implemented faster.
In assessing employees’ performance, the Training and sharing sessions regarding NWW
company applies clear and measurable key is being routinely carried out to improve
performance indicators that had previously employee's understanding and competence in
already agreed by both the superiors and adopting the new work approach.
their subordinates. Employees’ performance
assessment is based on competence and not anti-corruption and
on subjectivity.
anti-money laundering policy
usage of company facilities
BTPN Syariah takes a (zero tolerance) approach
BTPN Syariah's Main Office provides the against any form of bribery (including to and/
Terrace, a common room for employees to or from the customers, partners, government
carry out mild activities and to rest. Featuring officials, employees) as well as corruption.
a modern design with a bright color scheme, Any violation would be processed as a civil or
equipped with several game sets such as criminal case in accordance with the prevailing
fussball, a pool table, and a music studio along regulations. In 2020, all #bankirpemberdaya
with a karaoke room that is available after (empowering bankers) filled in an Integrity
office hours. A flat screen TV with speakers Pact in respect to the Implementation of PT Bank BTPN Syariah Tbk | Annual Report 2020
and other electronic equipment are also made POJK No. 39/POJK.03/2019 regarding The
available for group viewings. Implementation of Anti Fraud Strategy for
Commercial Banks. The policy regulation can
BTPN Syariah's office also provides a cafeteria be found in BTPN Syariah's Code of Ethics.
and a pantry for employees. The Main Office
area is equipped with a breastfeeding room BTPN Syariah is committed to implement the
complete with a refrigerator specifically for the regulations regarding Anti Money Laundering
breastfeeding mothers. and Terrorist Funding Prevention (APU PPT)
including the implementation of (Know Your
Customer/KYC) principles. BTPN Syariah and
its employees must act diligently to prevent
products and services from being misused for
money laundering and or fund terrorists as well
as to detect suspicious activities in line with the
349
corporate social The new main office features an

environmentally-friendly building concept
responsibility for the that applies some materials nature and its
designs use items gathered from nature. The
environment Main Office's concept in managing electricity
use is by limiting the use of electricity through
BTPN Syariah undertakes maximum effort the selection of energy-saving light bulbs
to manifest and provide positive contribution equipped with a movement sensor to regulate
and synergy both to the environment and the illumination. The management only needed to
communities. The effort is a reflection of the place light bulbs at several points to illuminate
Bank's concern about the improvement of a group of people at the same time and the
the quality of life on Earth. Among the many light would automatically turn itself off when
approaches taken, is the responsible use of the sensor no longer detects movements.
Natural Resources and to engage in a business
that provides protection to its customers. One of the environmentally-friendly concepts
applied in office areas is the pervasive use of
responsible use of natural resources glass for office windows, allowing sunlight
inside office space and thus reduces the need to
environmental friendly main office use of lighting from light bulbs during the day.
BTPN Syariah's office space is equipped with
In conducting its daily operational activities, air conditioners for employees’ convenience,
BTPN Syariah features an environmentally- but their uses are subjected to limitations.
friendly concept for its main and branch offices
in order to minimize environmental impact in The Main Office at Gedung Menara BTPN
the banking industry. The Bank is exposed to has an employee cafeteria with a self-
the effects of energy sources such as electricity, service concept, in which the matter of food
water and air, as well as other supporting waste is being addressed and regulated. The
elements that may have a negative effect on facility is also equipped with food warmers
the environment, such as plastic and paper. . of low electricity consumption. The employee
cafeteria provides cutleries to reduce plastic
energy source management from waste and water purifiers that have passed
electricity, water and air tests by the Health Ministry. Consequently, the
consumption of bottled water has gone down,
BTPN Syariah officially settled in its new Non- therefore helping to reduce plastic waste from
Operational Main Office in accordance with the plastic water bottles.

the Approval Letter received from the Financial
Services Authority (OJK) Number S-36/
PB.13/2017 dated February 14, 2017.
350
All of BTPN Syariah’s office spaces are smoke- each employee in work areas and meeting
free, so that the air remains clean. In synergy rooms. The tumbler policy is part of initiatives
with the parent bank, BTPN Syariah provides to curb plastic waste from bottled water.
commuter transport for employees around the
Main Office area to reduce the use of vehicles environment management in financing
and fuel consumption.
In line with Sharia principles, BTPN Syariah is
The environmentally-friendly concept is also very selective in providing finance to productive
applied at BTPN Syariah’s Branch Offices and underprivileged customers, avoiding customers
its other Functional Offices. whose business is bad for the environment and
not in accordance with the Sharia principles.
The environmentally-friendly building concepts
adopted by BTPN Syariah not only cuts
down carbon gas emissions from the use of customer
electricity, water and air, but also lowers the
office’s operation costs in the long run. protection practice
paper management
organizational structure
The Management is mostly applying paperless
Corporate Meetings. BTPN Syariah manages
paper use by promoting the use of emails. The Customer Complaint Settlement Unit (UPPK)
Paper management is also being done through is a work unit under the Operational function of the
the Bank's initiative to improve service by Directorate for Operation and Finance. The unit
providing platforms in Information Technology, was formed by BTPN Syariah to handle and settle
such as electronic access to customer's finance complaints forwarded by customers. The unit is
and the use of tablets for employees to support equipped with Policies and Procedures regarding
banking transaction processes to replace the the handling, settlement, and submission of
excessive use of papers. customer's complaints.
BTPN Syariah reuses table calendar distributed service mechanism

to the Employees. Each calendar from the for customer complaint
previous year is collected and recycled.
BTPN Syariah has established a service
plastic material management mechanism for customer's complaints.
Complaints can be submitted through contact PT Bank BTPN Syariah Tbk | Annual Report 2020
Initiation in plastic management is actively channels at Branch Offices, Sub-Branch
being conducted by BTPN Syariah. Offices and Functional Operational Offices
(KFO) across Indonesia and BTPN Syariah's
Since 2019, BTPN Syariah has been consistently Contact Center at phone number 1-500-300
applying the mandatory use of tumblers for and Toll Free number 0-800-1500-300.
351
Complaint submissions by customers and their processing are free of charge at all stages.
Complaint is recorded by the

contact channel PIC to be later
delivered to the UPPK. The
Complaint is submitted through
UPPK will then follow up with
a contact channel and is
a complaint settlement in
registered and handled by a PIC.
accordance with
BTPN Syariah's prevailing
Policies and Procedures.
The UPPK conducts monitoring

to ensure that the complaints
The UPPK will regularly prepare a
have been settled, whether
consolidation report of customer
received through the contact
complaints for the Regulator in
channel PIC or the traceable
accordance with the prevailing
application in the Integrated
regulations.
Customer Service System (SLKT)
of the OJK.
number of customers' complaints
• Throughout 2020 BTPN Syariah received 27,585% incoming contacts, 14.7% requests,
55.6% queries and 29.7% complaints.
27,585
inbox
55.6%
queries
14.7%
requests
29.7%
complaints
352
Customer Complaints Settlement Statistic in 2020:
Product and Completed In Process Total

No
Service Complaint
Total Percentage Total Percentage
1 BTPN Wow! iB 7,999 99.90% 8 0.10% 8,007
2 Financing 135 96.43% 5 3.57% 140
3 Mobile Banking 23 100.00% - - 23
4 ATM 20 86.96% 2 8.70% 22
5 Savings 9 100.00% - - 7
6 Time Deposit 2 100.00% - - 2
Total 8,188 15 8,203
All customer complaints were resolved in less than 20 work days

(within 10 work days on average)
January – December 2020
BTPN Syariah continues to improve the infrastructure and resolution process of customers'
complaints to increase customers' satisfaction level.

353
The products and services of BTPN Syariah always evolve to meet the changing needs of its customers.
354
company
data
Serving productive underprivileged customers
continues to drive the Bank to find various
ways to provide opportunities that will
empower and strengthen their skills, as well
as help them thrive.
355
executive officers
No Name Joined Since Position
1 Abdul Zainal Abdurachman 2013 Branch Operation Manager - KCS Kupang
2 Ade Fauzan 2020 Business Development Head
3 Alisa Suarni Agustina S.E., M.M 2020 Branch Manager Kadin
4 Andrew Adhitia 2014 Analytics & Market Intelligence Head
5 Angela Retno Wahyu Winarti 1992 Branch Manager Yogyakarta - Sleman
6 Antonius B. Priyadi 2014 Treasury & Financial Institution Head
7 Asri Sulistyo, A.Md. 2017 Branch Operation Manager - KCS Kendari
8 Basuki 2012 Finance & Accounting Head
9 Dewi Nuzulianti 2009 Business Planning & Assurance Head
10 Dewi Susilowati 2012 Branch Manager Semarang
11 Dharma Putera 2014 Risk Management Head
12 Dimas Riyadiputro 2016 Branch Operation Manager - KCS Pontianak
13 DRA. Rena Mutia Indriani 2014 Compliance Head
14 Dwi Prasetya, S.T. 2020 Business Planning, Assurance & Support Head
15 Dwiyono Bayu Winantio 2014 Chief of Financing Business
16 Eko Hendro Gunawan 2017 Branch Manager Bali
17 Elin Aryati 2013 Branch Manager Bandung
18 Gatot Prasetyo 2017 Internal Audit Head
19 Hadi Susilo 2019 Branch Manager Lampung
20 Halimah Riyanti 2012 Branch Operation Manager - KCS Samarinda
21 Hari Pudjo Santoso 2009 Anti Fraud Management Head

356
No Name Joined Since Position
22 Hendrianto 2008 Corporate Planning & MIS Head
23 Her Purwoko 2011 Corporate Information Security Head
24 Larasati Moerdijat 2015 Daya & Communication Head
25 Marentha Siregar 2015 Branch Operation Manager - KCS Palangkaraya
26 Merita Surya Kentantri 2012 Branch Operation Manager - KCS Tegal
27 Muhammad Fitriyadi 2016 Branch Operation Manager - KCS Banjarmasin
28 Nabilah, S.E. 2019 Branch Manager Surabaya
29 Ninik Izati 2015 Branch Manager Pondok Indah
30 Noor Ikhsan Syuhada 2019 Branch Manager Makassar
31 R. Dewo Triatmoko 2017 Operations Head
32 Ratu Misdan 2013 Branch Operation Manager - KCS Mataram
33 Rendy Rama Santoso 2015 Branch Operation Manager - KCS Jambi
34 Robertus J. Hadisurya 2020 Information Technology Head
35 Rr. Shita Satyawati P. 2009 Retail & Wholesale Funding Head
36 Sri Keumala 2014 Branch Manager Medan
37 Sulistyo Yuwono 2016 Human Capital Head
38 Syopia Dewi 2009 Branch Operation Manager - KCS Pekanbaru
39 Titied Desdya 2019 Branch Manager Padang
40 Yetie Widia Sari 2008 Branch Manager Palembang
41 Yunita Cahaya Haerani, SH.H.HUM 2013 Corporate Secretary & General Counsel Head
42 Yusrizal, S.E. 2017 Branch Manager Banda Aceh

357
products and services
funding
tepat tabungan
Can be opened without a minimum initial deposit based on akad wadiah yad
dhamanah. Customers are eased with facilities to do banking transactions
in all BTPN Syariah Branches with free monthly administration fee.
tepat tabungan platinum

Saving account with profit-sharing-agreement (akad mudharabah
mutlaqah) with unlimited cash withdrawal facility and free monthly
administration fee (terms and conditions applies) for optimum return.
tepat tabungan rencana

A means to save for the future and realizing one’s dreams easily, offering
options of monthly and term deposits. (akad wadiah yad dhamanah)
rekening tabungan jamaah haji

Saving product for customers who plan to go on a hajj pilgrimage to the
Holy Land. Using wadiah yad dhamanah akad, this secured and guaranteed
product is equipped with an online connection with SISKOHAT in the
Ministry of Religious Affairs of the Republic of Indonesia.
tepat deposito
Time deposits with profit-sharing-agreement (akad mudharabah mutlaqah)
between the Bank (mudharib) and the customers who owns the fund
(shahibul maal) that offers various maturities of 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12,
18, and 24 months in Rupiah currency.
358
tepat tabungan syariah
Savings product with akad wadiah yad dhamanah provided specifically
for Tepat Pembiayaan Syariah financing customers and non-financing
customers. This savings product is equipped with cellular-phone based
services (using QR code and facial biometric authentication system) and non-
cellular phone-based services. Customers can conduct their own transaction
using a cellular phone or through Mitra Tepat of BTPN Syariah. This product
supports financial inclusivity by making it easy for customers to conduct
transactions ranging from paying bill, topping up phone credits, transferring
funds, to depositing and withdrawing cash at the Mitra Tepat BTPN Syariah.
Currently, the service is equipped with a payment system for purchases of
daily products to facilitate communities while helping their business.
tepat giro
Current account with akad wadiah yad dhamanah providing the flexibility for
the customers to make transactions using Cheque/Bilyet Giro.
financing
tepat pembiayaan syariah–group

Financing program dedicated to productive underprivileged women with
buying-selling agreement (akad wakalah wal murabahah). Tepat Pembiayaan
Syariah (previously PMD) focuses on building the character and encouraging PT Bank BTPN Syariah Tbk | Annual Report 2020
principles of Courage to Do Business, Discipline, Hard Work and Solidarity
(BDKS).
tepat pembiayaan sharia working capital for financing companies

Working capital financing aimed at Sharia Financing Companies, through
profit sharing agreements (akad musyarakah), to increase the Bank’s assets
and potential strategic partnerships needed to meet the needs of financing
customers that currently cannot be met by BTPN Syariah (for example:
for financing of two-wheeled or four-wheeled vehicles), BTPN Syariah in
collaboration with the Parent Bank, will then provide financing for financing
companies that serves as product diversification as well.
359
networking office
No. Office Name Address Phone

Number
DKI Jakarta
1 KPNO-MENARA BTPN Menara BTPN, Lt. 12 CBD Mega Kuningan 021-30026400

Jl. Dr. Ide Anak Agung Gde Agung Kav.
5.5-5.6, Kel. Kuningan Timur, Kec. Setiabudi
Jakarta Selatan
2 KC JAKARTA-MENARA KADIN Menara Kadin Indonesia, Jl. H.R. Rasuna 021-5274601
Said Blok X-5 Kav. 2 & 3, Jakarta 12950
3 KC JAKARTA-PONDOK INDAH Rukan Plaza 5 Pondok Indah Kav. A.12 021-29428280
Jl. Marga Guna, RT 004/RW 015, Kelurahan
Gandaria Utara, Kecamatan Kebayoran
Baru, Jakarta Selatan
4 ATM KC JAKARTA-PONDOK INDAH Rukan Plaza 5 Pondok Indah Kav. A.12
Jl. Marga Guna, RT 004/RW 015, Kelurahan
Gandaria Utara, Kecamatan Kebayoran
Baru, Jakarta Selatan
5 ATM KC JAKARTA-MENARA KADIN Menara Kadin Indonesia, Jl. H.R. Rasuna
Said Blok X-5 Kav. 2 & 3, Jakarta 12950
6 LSB BANK BTPN KCP MANGGA DUA Wisma Eka Jiwa No. RM/16 Jl. Arteri 021-6257600
Mangga Dua, Jakarta Pusat 10730
7 LSB BANK BTPN KCP TAMAN PALEM Taman Palem Lestari Blok D1 No. 1 E–F 0812-1061228
Cengkareng, Jakarta Barat 11730
8 LSB BANK BTPN KCP PIK Rukan Cordoba Blok D No. 8-9, Bukit Golf 021-56983648
Mediterania, Jl. Marina Raya, Pantai Indah
Kapuk, Jakarta 14470
9 LSB BANK BTPN KCP PLUIT Komplek CBD Pluit, Blok S No. 6 021-66677043
Jl. Pluit Selatan Raya, Jakarta Utara 14440
10 LSB BANK BTPN KCP TANAH ABANG Jl. K.H. Fachrudin 36 Blok BB No. 1 021-98497986
Jakarta 10250
11 LSB BANK BTPN KC PANGLIMA POLIM Jl. Panglima Polim Raya No. 67 A-B, 021-98497987
Kebayoran Baru, Kelurahan Melawai
Kecamatan Kebayoran Baru
Jakarta Selatan 12160
12 LSB BANK BTPN KCP KELAPA GADING Rukan Kelapa Gading Jl. Raya Boulevard 021-98497985
Barat, Blok LC 7 No. 8-9, Kelapa Gading
Jakarta Utara 14240
13 LSB BANK BTPN KCP PONDOK INDAH Ruko Pondok Indah Plaza I, Blok UA No. 64 021-91274087
Jl. Metro Pondok Indah, Jakarta 12310
14 LSB BANK BTPN KCP SUNTER Ruko Sunter Puri Mutiara, Perumahan Puri 021-65310510
Mutiara Blok A Kav. 72-73

16 LSB BANK BTPN KCP BSD Ruko Bidex Blok C No. 1-2, BSD City 0267416022
Lengkong Gudang, Serpong, Tangerang
Selatan 15321
17 LSB BANK BTPN KCP KEBON JERUK INTERCON Komplek Ruko Intercon Plaza Kebon Jeruk 021-58904843
Blok A No. 6, Kembangan
Jakarta Barat 11630
360
Number
West Java
18 KFNO NARIPAN Jl. Naripan No. 106 Ruko The 7th Junction 022-20503920
No. 3A, RT 05 RW 05, Kelurahan Kebon
Pisang, Kecamatan Sumur Bandung, Kota
Bandung, Propinsi Jawa Barat
19 KC BANDUNG-SUNDA JL. Sunda No 27 D, Kelurahan Kebon Pisang, 022-4234241
Kecamatan Sumur Bandung, Kota Bandung
20 KFO JATIBARANG Jl. Mayor Dasuki No.65, Kel. Jatibarang, Kec. 0234-7142239
Jatibarang, Kabupaten Indramayu, Jawa
Barat
21 KFO PILANG SARI Jl. Pilang Raya No 514, RT.06, RW.03, Kel. 0231-203272
Pilang Sari, Kec. Kedawung, Kab.Cirebon,
Jawa Barat
22 KFO SOREANG JL. Raya Soreang Banjaran No. 356 D/E, 022-85876002
Desa Soreang, Kec. Soreang, Kab Bandung,
Jawa Barat
23 KFO PURWAKARTA Jl. Ibrahim Singadilaga No.16, RT 009 RW 0264-8301510
002, Kel. Nagrikaler, Kec. Purwakarta, Kab.
Purwakarta, Jawa Barat
24 KFO CIBADAK Jl. Siliwangi No. 123, RT 01 RW.17, Kel. 0266-7160007
Cibadak, Kec. Cibadak, Kab. Sukabumi,
Propinsi Jawa Barat
25 KFO SUKAMAJU Jl. Raya Kadungora No 197, Kampung 0262-454462
Sukamaju RT.02 RW.02, Desa Kadungora,
Kecamatan Kadungora, Kabupaten Garut,
Jawa Barat
26 KFO JAMPANG KULON Jl. Raya Surade RT. 005 RW. 002, Kel. 0266-490048
Surade, Kec. Surade, Kab. Sukabumi,
Propinsi Jawa Barat
27 KFO PAMANUKAN Jl. Raya Ion Martasasmita RT. 016 RW. 006, 0260-7544055
Desa Rancasari, Kec. Pamanukan, Kab.
Subang, Propinsi Jawa Barat
28 KFO GUNUNG PUYUH Jl. Jendral Sudirman RT. 03 RW. 03, 0266-6244126
Kelurahan Gunung Parang, Kecamatan
Cikole, Kota Sukabumi, Propinsi Jawa Barat
29 KFO JAWA BARAT 1-CIAWI TASIK Jl. Pelita I/ Cidemang, Ds. Pakemitan, 0265-7545042
Kecamatan Ciawi, Kabupaten Tasikmalaya,
Propinsi Jawa Barat, Kode Pos 46156
30 LSB BANK BTPN KC A. YANI Jl. Jend.Achmad Yani 618 Bandung 0229-2759172
31 LSB BANK BTPN KC CIREBON Jl. Dr.Wahidin Sudirohusodo 72 Cirebon 0231-9111657

32 LSB BANK BTPN KC DAGO Jl. Ir. H. Juanda No. 8 Bandung 0224-206749
33 LSB BANK BTPN KC TASIKMALAYA Jl. KH Z. Mustofa No. 289, Tasikmalaya 0265-9113893
34 ATM KC BANDUNG-SUNDA Jl.. Sunda No 27 D, Kelurahan Kebon Pisang,

Kecamatan Sumur Bandung, Kota Bandung
35 KFO DRAMAGA Jl. H. Encep Nawawi, RT. 02 RW. 11, Kel. 0251-8422656
Bubulak, Kec. Bogor Barat, Kab.Bogor, Jawa
Barat
36 KFO CIKARANG BARAT Jl. Industri Blok A No 1, RT.05 RW.06, Ds. 021-89836623
Pasirgombong, Kec. Cikarang Utara, Kab.
Bekasi, Jawa Barat
37 LSB BANK BTPN KC BOGOR Jl. Raya Pajajaran No.63 Bogor 0251-9241301
361

Number
Banten
38 KFNO WISMA BCA Wisma BCA. 2nd floor, BSD City Kavling 021-29661101
CBD Lot 13, Jl. Kapten Soebianto
Djojohadikusumo, Kel. Lengkong Gudang,
Kec. Serpong, Kota Tangerang Selatan,
Propinsi Banten, 15321
39 KFO CIKUPA Perum Citra Raya, Jl. Blok C. 01 No. 03 021-59404045
R, Kel. Cikupa, Kec. Cikupa, Kabupaten
Tangerang, Provinsi Banten
40 KFO RANGKASBITUNG Jl. By Pass Soekarno Hatta, Desa 0252-5550642
Kaduagung Timur, Kec. Cibadak, Kab. Lebak,
Provinsi Banten
41 KFO PANIMBANG Jl. Jendral Sudirman Kampung Muncang 0253-5808152
(sebelah solite), RT 02, RW 09, Desa
Labuan, Kec. Labuan, Kab. Pandeglang,
Propinsi Banten
DI Yogyakarta
42 KC DIY-SLEMAN Jl. Magelang-Yogjakarta KM 5.5, Ruko No. 0274-623685

72 A
43 KCP BANTUL-Dr. SUPOMO Jl Dr Supomo No 2, Kel. Bantul, Kec.Bantul, 0274-2810819
Kabupaten Bantul, DI Yogyakarta
Central Java
44 KC SEMARANG-PAMULARSIH Jl. Pamularsih No. 17 Semarang 024-7622280
45 KFO SIDOREJO Ruko Salatiga Regency, Jl. Fatmawati No 0298-6031903/

188, Kel. Blotongan, Kec. Sidorejo, Kota 0298-6031952
Salatiga
46 KFO PURWODADI Jl. Ahmad Yani No. 269, Kel. Kuripan, Kec. 0292-425135
Purwodadi, Kab Grobogan, Jateng
47 KFO DEMAK Jl. Raya Demak-Kudus, Kel. Bintoro, Kec. 0291-6910172
Demak, Kab. Demak, Propinsi Jawa Tengah
48 KFO REMBANG Jl. P. Sudirman No. 81, RT.02 RW.01, Kel. 0295-693501
Kabongan Kidul, Kec. Rembang, Kab.
Rembang, Jawa Tengah
49 ATM KC SEMARANG-PAMULARSIH Jl. Pamularsih No. 17 Semarang
50 KC TEGAL-KUDAILE Jl. Flores Baru RT.02 RW.04, Kel. Kudaile, 0283-4562195

Kec. Slawi, Kab. Tegal. Jawa Tengah
51 KCP PEKALONGAN-TANJUNG KULON Jl. Mandurorejo RT. 001 RW. 001, Ds. 0285-3830041
Tanjung Kulon, Kec. Pekalongan, Kab.

Pekalongan
52 KFO CILACAP Jl. Gatot Subroto (Ruko Gatsula) No. 2 & 3, 0282-5561194
RT. 004 RW. 008, Kel. Gunungsimping, Kec.
Cilacap Tengah, Kab. Cilacap, Jawa Tengah
53 KFO PURWOKERTO Jl. Jend. Sudirman Barat No. 89, RT.01 0281-6512117
RW.07, Kel. Bantarsoka, Kec. Purwokerto
Barat, Kab. Banyumas, Jawa Tengah
54 KFO BANJARNEGARA Jl. Kolektor Primer, Ds. Bawang RT 004, 0286-5988503
RW 005, Kecamatan Bawang, Kabupaten
Banjarnegara, Propinsi Jawa Tengah
362
Number
East Java
55 KFNO DINOYO Jl. Dinoyo No.21, Kel. Keputran, Kec. 031-5663316

Tegalsari, Kota Surabaya, Prov. Jawa Timur
56 KC SURABAYA-DARMAHUSADA Jl. Darmahusada No. 136, Surabaya 031-5956259
57 KFO BLITAR Jl. Tanjung Blok A Kav. 02, Kel. Sukorejo, Kec. 0342-6817697
Sukorejo, Blitar.
58 KFO GENTENG Jl. Raya Genteng ,Ds.Genteng Wetan, Kec. 0333-843962
Genteng, Kab. Banyuwangi, Jawa Timur
68465
59 KFO BONDOWOSO Ruko Crown Plaza, No 1, Jl. KH. Wahid 0332-429557
Hasyim No 168, Kelurahan Blindungan,
Kecamatan Bondowoso, Kabupaten
Bondowoso, Jawa Timur
60 KFO SITUBONDO Jl. A. Yani No. 110 A-B, Kel. Dawuhan, Kec, 0338-3893529
Situbondo, Kab. Situbondo
61 KFO BALUNG Jl. Panglima Besar Sudirman No 26, RT.002 0336-445466
RW. 005, Desa Tanggul Wetan, Kecamatan
Tanggul, Kabupaten Jember, Propinsi Jawa
Timur
62 KFO SUMENEP Jl. Trunojoyo No. 214, Komplek Pertokoan 0328-6771037
Raden Arya Wiraraja Blok 1, Desa Kolor,
Kecamatan Kota Sumenep, Kabupaten
Sumenep, Propinsi Jawa Timur
63 KFO KEPANJEN Jl. Achmad Yani No 2 B, RT.03, RW.01, Kel. 0341-393370
Ardirejo, Kec. Kepanjen, Kab. Malang
64 KFO PONOROGO Jl. Batoro Katong No. 73 RT. 001 RW. 001, 0352-3592002
Kelurahan Cokromenggalan, Kecamatan
Ponorogo, Kabupaten Ponorogo, Provinsi
Jawa Timur
65 LSB BANK BTPN KC MADIUN Jl. Salak Raya No.65 Madiun 0351-453310
66 LSB BANK BTPN KCP BLITAR Jl. Tentara Gene Pelajar 23 Blitar 0342-801014
67 LSB Bank BTPN KC BENGAWAN Jl. Bengawan No 6, Kel. Darmo, Kec. 031-5663836
Wonokromo
68 LSB BANK BTPN KC KEDIRI Jl. Brigjen Katamso 32 Kediri 0354-685990
69 LSB BANK BTPN KCP MANYAR KERTOARJO Jl. Manyar Kertoarjo No. 19, Surabaya - 031-5910298
60285
70 LSB BANK BTPN KC SURABAYA Jl. Indrapura No. 1 E-F-G, Surabaya 0321-322761
71 ATM KC SURABAYA-DHARMAHUSADA Jl. Darmahusada No. 136, Surabaya

363

Number
Bali
72 KC DENPASAR-DIPONEGORO Jl. Diponegoro No. 129, Kelurahan Dauhpuri 0361-4723055

Kelod, Kota Denpasar
73 ATM KC DENPASAR-DIPONEGORO Jl. Diponegoro No. 129, Kelurahan Dauhpuri
Kelod, Kota Denpasar
Sumatera
74 KC BANDA ACEH-SAFIATUDDIN Jl. Sri Ratu Safiatuddin, Gampong 0651-21276

Peunayong, Kecamatan Kuta Alam, Banda
Aceh
75 KC MEDAN-MAYJEN S. PARMAN Jl. Mayor Jendral S. Parman No A6 & A7, 061-42002552
Medan
76 KFO LIMA PULUH Jl. Kartini, Kel. Perdagangan I, Kec. Bandar, 0622-697879
Kab. Simalungun, Sumatera Utara
77 ATM KC MEDAN-MAYJEN S. PARMAN Jl. Mayor Jendral S. Parman No A6 & A7,
Medan
78 KC PADANG-SUDIRMAN Jl. Sudirman No 42, Kel. Jati Baru, Padang 0751-8955993
79 KFO PADANG KOTA-PESISIR SELATAN Ds. Kanagarian Surantih, Kec. Sutera, 0756-453030
Kabupaten Pesisir Selatan, Propinsi
Sumatera Barat
80 KC PEKANBARU-TAMBUSAI Jl. Tuanku Tambusai No 320, Pekanbaru, 0761-31422
Riau
81 KFO KOTA BANGKINANG Jl. Sisingamangaraja, Desa. Bangkinang, 0762-21231
Kec. Bangkinang Kota, Kab. Kampar, Riau
82 KFO KOTA DURI Jl.Hang Tuah No. 29, RT 005, RW 005, Desa 0765-5630020
Tambusai Batang Dui, Kecamatan Mandau,
Kabupaten Bengkalis, Propinsi Riau
83 KC JAMBI-ORANG KAYO PINGAI Jl. Orang Kayo Pingai No 43 A RT 09, 0741-35888
Kelurahan Talang Banjar, Kecamatan Jambi
Timur, Jambi
84 KC PALEMBANG-LETKOL ISKANDAR Jl. Letkol Iskandar No 29, Kampung 24 Ilir 0711-373595
85 KFO MUARA ENIM Jl. Sultan Mahmud Badarudin II, RT. 02 0734-422041
RW.04, Kelurahan Pasar II Muara Enim ,
Kecamatan Muara Enim, Kabupaten Muara
Enim, Propinsi Sumatera Selatan
86 KFO KAYU AGUNG Jl. Yusuf Singedekane, RT. 007 RW. 000, 0712-321377
Kelurahan Jua-jua, Kecamatan Kota Kayu
Agung, Kabupaten Ogan Komiring Ilir,
Provinsi Sumatera Selatan

87 LSB BANK BTPN KC CINDE Jl. Kolonel Atmo No. 581/1119 - 1120 - 0711-358781
Palembang
88 ATM KC PALEMBANG-LETKOL ISKANDAR Jl. Letkol Iskandar No 29, Kampung 24 Ilir 0711-373595
89 KC LAMPUNG-JENDRAL SUDIRMAN Jl. Jendral Sudirman No 55, Kelurahan Rawa 0721-242941

Laut, Kecamatan Tanjung Karang Timur,
Kota Bandar Lampung
90 KFO BANDAR JAYA Jl. Proklamator Raya No. 8, Kel. Bandar 0725-25187
Jaya Timur, Kec. Terbanggi Besar, Kab.
Lampung Tengah, Provinsi Lampung
91 KFO METRO Jl. AH. Nasution No 67 B-C, Kelurahan 0725-7851268
Yosorejo, Kecamatan Metro Timur, Kota
Metro, Provinsi Lampung
92 KFO PRINGSEWU Jl. Jend. Ahmad Yani 67 D/E, Kelurahan 0729-24599
Pringsewu Utara, Kecamatan Pringsewu,
Kabupaten Pringsewu, Provinsi Lampung
364
Number
Kalimantan
93 KC BANJARMASIN-LAMBUNG MANGKURAT Jl. Lambung Mangkurat No 40, RT. 008/RW. 0511-327662

002, Kelurahan Kertak Baru Ilir, Kecamatan
Banjarmasin Tengah, Kota Banjarmasin,
Propinsi Kalimantan Selatan
94 KC PALANGKARAYA-TJILIK RIWUT Jl. Tjilik Riwut KM.2 RT.003 RW. 020, 0536-4200408
Kel. Palangka, Kec. Jekan Raya, Kota
Palangkaraya, Provinsi Kalimantan Tengah
95 KC PONTIANAK-AHMAD YANI Jl. Ahmad Yani No. 38 B, Pontianak 0561-571444
96 KC SAMARINDA-Dr. SUTOMO Jl. Dr. Sutomo No. 8A, Kota Samarinda 0541-739193
Nusa Tenggara Timur & Nusa Tenggara Barat
97 KC KUPANG-OEBOBO Jl. W. J. Lalamentik RT. 013 RW. 005, 0380-821487

Kel. Oebobo, Kec. Oebobo, Kota Kupang,
Provinsi Nusa Tenggara Timur
98 KC MATARAM-SELAPARANG Jl. Selaparang, Lingkungan Sweta Timur, 0370-6173949
Kel. Mayura, Kec. Cakranegara, Kota
Mataram, Provinsi Nusa Tenggara Barat
99 KFO BIMA Jl. Sultan Hasanudin, RT.06 RW.02, Kel. 0374-6648687
Paruga, Kec. Rasane Barat, Kota Bima,
Propinsi Nusa Tenggara Barat
Sulawesi
100 KC KENDARI-SAO SAO Jl. Sao-Sao No. 207, Kota Kendari 0401-3193746
101 KFO KENDARI-UNAAHA Jl. Sapati, Kelurahan Ambekairi, Kecamatan 0408-2422514

Unaaha, Kabupaten Konawe, Propinsi
Sulawesi Tenggara, Kode Pos 93411
102 KC MAKASSAR-GN. LATIMOJONG Jl Gn Latimojong No 05 RT 001/RW001, Kel. 0411-8005500
Gaddong, Kec. Bantoala, Kota Makassar
103 ATM KC MAKASSAR-GN. LATIMOJONG Jl Gn Latimojong No 05 RT 001/RW001, Kel.
Gaddong, Kec. Bantoala, Kota Makassar

365

statement of the board of commissioners and member
the board of directors regarding the responsibility for the
annual report 2020 PT Bank BTPN Syariah Tbk
We, the undersigned hereby declare that all the information in the Annual Report 2020
PT Bank BTPN Syariah Tbk has been fully complete and are fully responsible for ensuring
the accuracy of the content of this Annual Report.
This statement is written in truth.
board of commissioners
Kemal Azis Stamboel

president commissioner/independent
Dewie Pelitawati Mahdi Syahbuddin Yenny Lim

independent commissioner commissioner commissioner
board of directors
Hadi Wibowo
president director
Gatot Adhi Prasetyo Arief Ismail Fachmy Achmad

director compliance director director

financial
statement
PT BANK BTPN SYARIAH TBK
(DAHULU/FORMERLY
PT BANK TABUNGAN PENSIUNAN NASIONAL SYARIAH TBK)
LAPORAN KEUANGAN/
FINANCIAL STATEMENTS
TAHUN BERAKHIR 31 DESEMBER 2020 DAN 2019/

YEARS ENDED 31 DECEMBER 2020 AND 2019
370
(DAHULU/FORMERLY PT BANK TABUNGAN PENSIUNAN NASIONAL SYARIAH TBK)
LAPORAN POSISI KEUANGAN STATEMENTS OF FINANCIAL POSITION

31 DESEMBER 2020 DAN 2019 31 DECEMBER 2020 AND 2019
(Dinyatakan dalam jutaan Rupiah, (Expressed in millions of Rupiah,
kecuali dinyatakan lain) unless otherwise stated)
Catatan/
Notes 2020 2019
ASET ASSETS
Kas 5 1,109,974) 711,333) Cash
Giro dan penempatan pada Bank Indonesia 3a,6 2,979,322) 3,108,402) Current accounts and placements with Bank Indonesia
Pendapatan yang akan diterima dari Accrued income from placements with
penempatan pada Bank Indonesia 46,422) 74,010) Bank Indonesia
3,025,744) 3,182,412)
Giro pada bank lain Current accounts with other banks

- Pihak ketiga 3b,7 2,496) 13,472) Third parties -
- Pihak berelasi 3b,3u,7,38 25,225) 24,395) Related party -
27,721) 37,867)
Investasi pada surat berharga 3c,8 2,803,239) 2,071,753) Investments in marketable securities
Pendapatan yang akan diterima dari Accrued income from investments in marketable
investasi pada surat berharga 23,553) 14,836) securities
2,826,792) 2,086,589)
Piutang murabahah
setelah dikurangi pendapatan marjin yang Murabahah receivables
ditangguhkan sebesar 31 Desember 2020: net deferred margin income of 31 December
Rp 2.334.078 dan 31 Desember 2019 2020: Rp 2,334,078 and 31 December
Rp 2.173.555 ) 2019: Rp 2,173,555
- Pihak ketiga 3d,9 9,514,196) 8,969,565) Third parties -
Pendapatan yang akan diterima dari piutang Accrued income from murabahah
murabahah 87,749) 89,601) receivables
Dikurangi: Cadangan kerugian penurunan
nilai 3e (849,396) (291,820) Less: Allowance for impairment losses
8,752,549) 8,767,346)
Pinjaman qardh - pihak ketiga 3f 355) 880) Funds of qardh - third parties
nilai (11) (8) Less: Allowance for impairment losses
344) 872)
Pembiayaan musyarakah - pihak ketiga 3g,10 8,315) 29,129) Musyarakah financing - third parties
nilai (83) (291) Less: Allowance for impairment losses
8,232) 28,838)
Beban dibayar dimuka 11 34,909) 93,628) Prepayments
Aset tetap 3i,3t,12 814,655) 550,611) Fixed assets

Dikurangi: Akumulasi penyusutan (482,539) (341,061) Less: Accumulated depreciation
332,116) 209,550)
Aset takberwujud 3i,13 185,391) 127,274) Intangible assets

Dikurangi: Akumulasi amortisasi (83,083) (60,480) Less: Accumulated amortization
102,308) 66,794))
Aset pajak tangguhan 3r,18f 196,487) 144,875) Deferred tax assets
Aset lain-lain – bersih 3j,14 17,829) 52,934) Other assets – net
JUMLAH ASET 16,435,005) 15,383,038) TOTAL ASSETS
Lihat Catatan atas Laporan Keuangan, yang merupakan bagian See Notes to the Financial Statements, which form an integral part
tidak terpisahkan dari laporan keuangan. of these financial statements.
374
1

Catatan/
Notes 2020 2019
LIABILITAS, DANA SYIRKAH TEMPORER LIABILITIES, TEMPORARY SYIRKAH FUNDS

DAN EKUITAS AND SHAREHOLDERS’ EQUITY
LIABILITAS LIABILITIES
Liabilitas segera 3k,15 47,506 9,624 Liabilities due immediately
Bagi hasil yang belum dibagikan 16 18,666 21,861 Undistributed revenue sharing
Simpanan nasabah 3l,17 Deposits from customers

- Pihak ketiga Third parties -
Giro wadiah 50,954 25,248 Wadiah demand deposits
Tabungan wadiah 1,805,777 1,870,115 Wadiah saving deposits
- Pihak berelasi 3u, 38 Related parties -

Tabungan wadiah 384 522 Wadiah saving deposits
1,857,115 1,895,885
Utang pajak 18a Taxes payable

- Pajak penghasilan badan 107,265 58,166 Corporate income tax -
- Pajak lainnya 10,988 16,417 Other taxes -
118,253 74,583
Surat berharga yang diterbitkan 3u,19,38 200,000 - Securities issued
Liabilitas sewa 3t 92,939 - Lease liabilities
Liabilitas lain-lain 20 34,329 41,605 Other liabilities
Akrual 21 122,010 184,841 Accruals
Liabilitas imbalan kerja karyawan 3q,4,37 142,072 210,655 Employee benefits liabilities
JUMLAH LIABILITAS 2,632,890 2,439,054 TOTAL LIABILITIES
DANA SYIRKAH TEMPORER TEMPORARY SYIRKAH FUNDS
Bukan bank Non-bank
Tabungan mudharabah 3m,22 Mudharabah saving deposits

- Pihak ketiga 167,171 104,628 Third parties - PT Bank BTPN Syariah Tbk | Annual Report 2020
- Pihak berelasi 3u,38 112 250 Related parties -
167,283 104,878
Deposito mudharabah 3m,23 Mudharabah time deposits

- Pihak ketiga 7,717,545 7,428,302 Third parties -
- Pihak berelasi 3u,38 38,538 17,484 Related parties -
7,756,083 7,445,786
JUMLAH DANA SYIRKAH TEMPORER 7,923,366 7,550,664 TOTAL TEMPORARY SYIRKAH FUNDS
375
2

Catatan/
Notes 2020 2019
EKUITAS SHAREHOLDERS’ EQUITY
Modal saham 24 Share capital

Modal dasar - 27.500.000.000 saham Authorized - 27,500,000,000 shares
Modal ditempatkan dan disetor penuh - Issued and fully paid - capital -
7.703.700.000 saham 770,370) 770,370)) 7,703,700,000 shares
Tambahan modal disetor 3w,24 846,440) 846,440)) Additional paid-in capital
Cadangan pembayaran berbasis saham 3s 20,916) 19,063)) Share-based payment reserve
Cadangan revaluasi aset 3i 5,239) 5,239)) Asset revaluation reserve
Keuntungan yang belum direalisasi atas

investasi pada surat berharga yang Unrealized gain on investments in
diklasifikasikan sebagai diukur pada nilai marketable securities classified as
wajar melalui penghasilan komprehensif measured as fair value through other
lain - bersih 3c,8a 62) 139)) comprehensive income - net
Saldo laba Retained earnings

- Dicadangkan 25,26 65,000) 45,000)) Appropriated -
- Belum dicadangkan 4,180,485) 3,716,832)) Unappropriated -
5,888,512) 5,403,083))
Saham tresuri 3z (9,763) (9,763)) Treasury shares
JUMLAH EKUITAS 5,878,749) 5,393,320)) TOTAL EQUITY
JUMLAH LIABILITAS, DANA SYIRKAH TOTAL LIABILITIES, TEMPORARY SYIRKAH

TEMPORER, DAN EKUITAS 16,435,005) 15,383,038)) FUNDS, AND EQUITY
3
376
LAPORAN LABA RUGI DAN PENGHASILAN STATEMENTS OF PROFIT OR LOSS AND

KOMPREHENSIF LAIN OTHER COMPREHENSIVE INCOME
TAHUN BERAKHIR 31 DESEMBER 2020 DAN 2019 YEARS ENDED 31 DECEMBER 2020 AND 2019
C OPERATING INCOME
C Catatan/ OPERATING INCOME
Notes 2020 2019
Pendapatan pengelolaan dana oleh Bank Income from fund management by the Bank
sebagai mudharib as mudharib
Pendapatan dari jual beli - marjin Income from sales and purchases -
murabahah 3n 3,767,696) 4,203,294) murabahah margin
Pendapatan bagi hasil - pembiayaan Revenue from profit sharing -
musyarakah 3n 2,246) 1,045) musyarakah financing
Pendapatan usaha utama lainnya 27 267,532) 253,013) Other main operating income
4,037,474) 4,457,352)
Hak pihak ketiga atas bagi hasil dana syirkah Third parties’ shares on return of temporary
temporer 3o,3u,28,38 (497,511) (523,587) syirkah funds
Hak bagi hasil milik Bank 3,539,963) 3,933,765) Bank’s share in profit sharing
)
PENDAPATAN OPERASIONAL LAINNYA 3p,29 21,893) 17,742) OTHER OPERATING INCOME
BEBAN OPERASIONAL LAINNYA 3p OTHER OPERATING EXPENSES

Beban tenaga kerja 3u,30,38 (1,050,103) (1,099,025) Personnel expenses
Beban umum dan administrasi 31 (499,966) (561,428) General and administrative expenses
Pembentukan cadangan kerugian penurunan Provision for allowance for impairment losses
nilai aset produktif dan non-produktif 3e,32 (850,184) (309,402) on earning and non-earning assets
Beban operasional lainnya 33 (41,963) (100,588) Other operating expenses
(2,442,216) (2,070,443)
PENDAPATAN OPERASIONAL BERSIH 1,119,640) 1,881,064) NET OPERATING INCOME
Pendapatan (Beban) non-operasional - bersih 34 4,656) (2,815) Non-operating income (expense) - net
LABA SEBELUM PAJAK PENGHASILAN 1,124,296) 1,878,249) INCOME BEFORE INCOME TAX
BEBAN PAJAK PENGHASILAN INCOME TAX EXPENSE

- Kini 3r,18b (316,829) (526,767) Current -
- Tangguhan 3r,18b 47,147) 48,152) Deferred -
(269,682) (478,615)
LABA BERSIH TAHUN BERJALAN 854,614) 1,399,634) NET INCOME FOR THE YEAR
4
377
LAPORAN LABA RUGI DAN PENGHASILAN STATEMENTS OF PROFIT OR LOSS AND

KOMPREHENSIF LAIN OTHER COMPREHENSIVE INCOME
C OPERATING INCOME
C Catatan/ OPERATING INCOME
Notes 2020 2019
PENGHASILAN KOMPREHENSIF LAIN: OTHER COMPREHENSIVE INCOME:
Pos yang tidak akan direklasifikasi ke laba Items that would never be reclassified to
rugi profit or loss .
Pengukuran kembali liabilitas imbalan kerja Remeasurement of employee

karyawan 3q,37 (13,575) 12,201) benefits liabilities
Pajak penghasilan terkait 18f 4,436) (3,050) Related income tax
(9,139) 9,151)
Items that will be reclassified to profit

Pos yang akan direklasifikasi ke laba rugi or loss
Keuntungan/Kerugian yang belum
direalisasi atas investasi pada surat Unrealized gain/loss on investments in
berharga yang diklasifikasikan sebagai marketable securities classified as
diukur pada nilai wajar melalui measured at fair value through other
penghasilan komprehensif lain 8a (106) (756) comprehensive income
Pajak penghasilan terkait 18f 29) 189) Related income tax
(77) (567)
Penghasilan komprehensif lain tahun Other comprehensive income
berjalan, setelah pajak penghasilan (9,216) 8,584) for the year, net of income tax
JUMLAH LABA KOMPREHENSIF TAHUN

BERJALAN, SETELAH PAJAK TOTAL COMPREHENSIVE INCOME FOR
PENGHASILAN 845,398) 1,408,218) THE YEAR, NET OF INCOME TAX
LABA BERSIH PER SAHAM BASIC/DILUTED EARNINGS PER SHARE

DASAR/DILUSIAN (NILAI PENUH) 3v,36 111) 182) (FULL AMOUNT)
378
5
LAPORAN PERUBAHAN EKUITAS STATEMENTS OF CHANGES IN EQUITY

(Dinyatakan dalam jutaan Rupiah, kecuali dinyatakan lain) (Expressed in millions of Rupiah, unless otherwise stated)
Keuntungan/ kerugian
yang belum direalisasi
atas investasi pada
surat berharga yang
diklasifikasikan
sebagai diukur pada
nilai wajar melalui
penghasilan
komprehensif
lain/Unrealized gain/
Modal saham Tambahan Cadangan loss on investments in Saldo laba
ditempatkan modal pembayaran Cadangan marketable securities yang Saldo laba yang
dan disetor disetor/ berbasis revaluasi classified as measured dicadangkan/ belum Saham
penuh/Issued Additional saham/Share- aset/Asset at fair value through Appropriated dicadangkan/ tresuri/ Jumlah
Catatan/ and fully-paid paid-in based payment revaluation other comprehensive retained Unappropriated Treasury ekuitas/
Notes capital capital reserve reserve income earnings retained earnings shares Total equity
770,370 846,440 21,130) 5,239 706) 25,000 2,328,047) -)) 3,996,932)

Saldo pada tanggal 1 Januari 2019 Balance as of 1 January 2019
Pembentukan cadangan wajib 25 - -) -)) - -)) 20,000 (20,000) -)) -) Appropriation for legal reserve
Cadangan pembayaran berbasis saham 3s - -) (2,067) - -)) - -)) -)) (2,067) Share-based payment reserve
Laba bersih tahun berjalan - -) -)) - -)) - 1,399,634) -)) 1,399,634) Net profit for the year
Penghasilan komprehensif lain: ) ) Other comprehensive income:
Penilaian kembali liabilitas imbalan Remeasurement of employee
kerja karyawan 3q,37 - -) -)) - -)) - 12,201) -)) 12,201) benefits liabilities
Investasi pada surat berharga yang Investments in marketable
diklasifikasikan sebagai diukur securities classified as
pada nilai wajar melalui measured at fair value through
penghasilan komprehensif lain 3c,8a - -) -)) - (756) - -)) -)) (756) other comprehensive income
Pajak penghasilan terkait 3r,18f - -) -)) - 189) - (3,050) -)) (2,861) Related income tax
Saham tresuri - -) -)) - -)) - -)) (9,763) (9,763) Treasury stock
770,370 846,440) 19,063)) 5,239 139) 45,000 3,716,832) (9,763) 5,393,320)
Saldo pada tanggal 31 Desember 2019 Balance as of 31 December 2019
Pembayaran dividen dari laba bersih Payments of dividend from 2019

tahun 2019 26 - - -) - -) - (346,554) -) (346,554) net income
Pembentukan cadangan wajib 25 - - -) - -) 20,000 (20,000) -) -) Appropriation for legal reserve
Cadangan pembayaran berbasis saham 3s - - 1,853) - -) - -) -) 1,853) Share-based payment reserve
Laba bersih tahun berjalan - - -) - -) - 854,614) -) 854,614) Net profit for the year
Penyesuaian sehubungan dengan Adjustment in relation to initial
penerapan awal PSAK 73 2f - - -) - -) - (15,268) -) (15,268) application of PSAK 73
Penghasilan komprehensif lain: ) Other comprehensive income:
Penilaian kembali liabilitas imbalan Remeasurement of employee
kerja karyawan 3q,37 - - -) - -) - (13,575) -) (13,575) benefits liabilities
Investasi pada surat berharga yang Investments in marketable
diklasifikasikan sebagai diukur securities classified as
pada nilai wajar melalui measured at fair value through
penghasilan komprehensif lain 3c,8a - - -) - (106) - -) -) (106) other comprehensive income
Pajak penghasilan terkait 3r,18f - - -) - 29) - 4,436) -) 4,465) Related income tax
Saldo pada tanggal 31 Desember 2020 770,370 846,440 20,916) 5,239 62) 65,000 4,180,485) (9,763) 5,878,749) Balance as of 31 December 2020
Lihat Catatan atas Laporan Keuangan, yang merupakan bagian tidak terpisahkan dari laporan See Notes to the Financial Statements, which form an integral part of these financial statements.
keuangan.

LAPORAN ARUS KAS STATEMENTS OF CASH FLOWS

Catatan/
Notes 2020 2019
ARUS KAS DARI AKTIVITAS OPERASI CASH FLOWS FROM OPERATING ACTIVITIES
Penerimaan pendapatan dari pengelolaan dana 4,058,197) 4,396,842) Receipts of income from fund management
Pembayaran bagi hasil dana syirkah temporer (500,706) (518,761) Payments of profit sharing for temporary syirkah funds
Penerimaan pendapatan administrasi 10,159) 7,450) Receipts of administrative income
Penerimaan dari piutang murabahah yang Receipts from recovery of written-off murabahah
dihapusbukukan 15,693) 13,968) receivables
Pembayaran beban tenaga kerja (1,122,377) (1,017,553) Payments of personnel expenses
Pembayaran beban usaha lainnya (734,074) (746,036) Payments of other operating expenses
(Pembayaran) Penerimaan pendapatan (beban) (Payments) Receipts of non-operational income
non-operasional - bersih (18,478) 1,133) (expenses) - net
Pembayaran pajak penghasilan badan (267,730) (562,722) Payments of corporate income tax
Arus kas sebelum perubahan dalam aset dan Cash flows before changes in operating assets
liabilitas operasi 1,440,684) 1,574,321) and liabilities
Perubahan dalam aset operasi, liabilitas operasi Changes in operating assets, operating liabilities
dan dana syirkah temporer: and temporary syirkah funds:
Penurunan (kenaikan) aset operasi: Decrease (increase) in operating assets:
Penempatan pada Bank Indonesia dan bank Placements with Bank Indonesia and other
lain (192,551) (1,170,000) banks
Piutang murabahah (544,631) (1,692,554) Murabahah receivables
Pembiayaan musyarakah 20,814) (29,129) Musyarakah financing
Pinjaman qardh 525) (728) Funds of qardh
Aset lain-lain 21,382) (8,761) Other assets
Kenaikan (penurunan) liabilitas operasi: Increase (decrease) in operating liabilities:
Liabilitas segera 37,882) 6,425) Liabilities due immediately
Simpanan nasabah (38,770) 276,631) Deposits from customers
Liabilitas lain-lain (7,012) 10,444) Other liabilities
Kenaikan dana syirkah temporer 372,702) 1,557,804) Increase in temporary syirkah funds
Arus kas bersih diperoleh dari aktivitas operasi 1,111,025) 524,453) Net cash flows provided from operating activities
ARUS KAS DARI AKTIVITAS INVESTASI CASH FLOWS FROM INVESTING ACTIVITIES
Hasil penjualan aset tetap 12 5,934) 2,162) Proceeds from sale of fixed assets
Pembelian aset tetap 12 (67,449) (119,488) Purchase of fixed assets
Pembelian aset takberwujud 13 (63,415) (41,542) Purchase of intangible assets
Pembelian surat berharga (3,677,188) (2,762,734) Purchase of marketable securities
Penjualan surat berharga 3,099,621) 1,433,021) Sale of marketable securities
Arus kas bersih digunakan untuk aktivitas
investasi (702,497) (1,488,581) Net cash flows used in investing activities
ARUS KAS DARI AKTIVITAS PENDANAAN CASH FLOWS FROM FINANCING ACTIVITIES
Surat berharga yang diterbitkan 200,000) -) Securities issued

Liabilitas sewa (41,085) -) Lease Liabilities
Pembelian kembali saham (saham tresuri) -) (9,763) Buyback of shares (treasury shares)
Pembayaran dividen (328,337) -) Payments of dividend
Pembayaran pajak dividen (18,217) -) Payments of tax on dividend
Arus kas bersih digunakan untuk aktivitas

pendanaan (187,639) (9,763) Net cash flows used in financing activities
380
7
LAPORAN ARUS KAS STATEMENTS OF CASH FLOWS

Catatan/
Notes 2020 2019
KENAIKAN (PENURUNAN) BERSIH KAS DAN NET INCREASE (DECREASE) IN CASH AND
SETARA KAS 220,889 (973,891) CASH EQUIVALENTS
CASH AND CASH EQUIVALENTS AT

KAS DAN SETARA KAS PADA AWAL TAHUN 1,979,416) 2,953,307) BEGINNING OF THE YEAR
)
CASH AND CASH EQUIVALENTS AT
KAS DAN SETARA KAS PADA AKHIR TAHUN 2,200,305) 1,979,416) END OF THE YEAR
Kas dan setara kas terdiri dari: Cash and cash equivalents consist of:
Kas 5 1,109,974) 711,333) Cash
Giro pada Bank Indonesia 6 378,471) 458,402) )Current accounts with Bank Indonesia
Giro pada bank lain 7 27,721) 37,867) Current accounts with other banks
Penempatan pada Bank Indonesia 6 128,300) 370,000) Placements with Bank Indonesia
Investasi pada surat berharga 8h 555,839) 401,814) Investments in marketable securities
2,200,305) 1,979,416)
381
8
LAPORAN REKONSILIASI PENDAPATAN STATEMENTS OF RECONCILIATION OF INCOME

DAN BAGI HASIL AND REVENUE SHARING
Catatan/
Notes 2020 2019
Pendapatan pengelolaan dana oleh bank Income from fund management by the Bank
sebagai mudharib as mudharib
Income from sales and purchases -
Pendapatan dari jual beli - marjin murabahah 3n 3,767,696) 4,203,294) murabahah margin
Pendapatan dari bagi hasil - pembiayaan Revenue from profit sharing - musyarakah
musyarakah 3n 2,246) 1,045) financing
Pendapatan usaha utama lainnya 27 267,532) 253,013) Other main operating income
4,037,474) 4,457,352)
Pengurang Deductions
Pendapatan tahun berjalan yang kas dan setara Current period income in which the cash and
kasnya belum diterima: cash equivalents were not received:
Income from sales and purchases -
Pendapatan dari jual beli - marjin murabahah (87,749) (89,601) murabahah margin
Pendapatan usaha utama lainnya (69,975) (88,846) Other main operating income
(157,724) (178,447)
Penambah Additions
Pendapatan tahun sebelumnya yang kasnya Prior period income in which the cash were
diterima pada tahun berjalan: received in the current year:
Penerimaan pelunasan piutang marjin Receipts from settlement of murabahah
murabahah 89,601) 82,139) margin receivables
Pendapatan usaha utama lainnya 88,846) 35,798) Other main operating income
178,447) 117,937)
Pendapatan yang tersedia untuk bagi hasil 4,058,197) 4,396,842) Available income for revenue sharing
Bagi hasil yang menjadi hak Bank 3,560,686) 3,873,255) Bank’s share on revenue sharing
Bagi hasil yang menjadi hak pemilik dana 3o,28 497,511) 523,587) Fund owners’ share on revenue sharing
Perincian: Details of:

Hak pemilik dana atas bagi hasil yang sudah Fund owners’ share on distributed revenue
didistribusikan 478,845) 501,726) sharing
Hak pemilik dana atas bagi hasil yang belum Fund owners’ share on undistributed revenue
didistribusikan 16 18,666) 21,861) sharing
497,511) 523,587)
382
9
LAPORAN SUMBER DAN STATEMENTS OF SOURCES AND

PENYALURAN DANA ZAKAT DISTRIBUTION OF ZAKAT FUNDS
Catatan/
Notes 2020 2019
Saldo awal dana zakat 2e - - Beginning balance of zakat funds
Sumber dana zakat Sources of zakat funds

Zakat dari bank - - Zakat from banks
Zakat dari pihak luar bank - - Zakat from non-bank parties
- -
Penyaluran dana zakat - - Distribution of zakat funds
Kenaikan dana zakat - - Increase in zakat funds
Saldo akhir dana zakat - - Ending balance of zakat funds
383
10
LAPORAN SUMBER DAN PENGGUNAAN STATEMENTS OF SOURCES AND USES

DANA KEBAJIKAN OF QARDHUL HASAN FUNDS
Catatan/
Notes 2020 2019
Saldo awal dana kebajikan 2e 652) 443) Beginning balance of qardhul hasan funds
Sumber dana kebajikan ) Sources of qardhul hasan funds

Pendapatan non-halal 463) 542) Non-halal income
Denda -) 63) Penalty
Jumlah 463) 605) Total
Penggunaan dana kebajikan (942) (396) Use of qardhul hasan funds
(Penurunan) kenaikan sumber dana kebajikan (479) 209) (Decrease) increase in qardhul hasan funds
Saldo akhir dana kebajikan 173) 652) Ending balance of qardhul hasan funds
384
11
CATATAN ATAS LAPORAN KEUANGAN NOTES TO THE FINANCIAL STATEMENTS

1. INFORMASI UMUM 1. GENERAL INFORMATION
a. Pendirian Bank dan informasi umum a. Bank establishment and general

information
PT Bank BTPN Syariah Tbk (“Bank”) awalnya PT Bank BTPN Syariah (“Bank”) was
didirikan dengan nama PT Bank Purba initially established under the name of PT
Danarta berdasarkan Akta Pendirian No. 10 Bank Purba Danarta based on Notarial
tanggal 7 Maret 1991, yang kemudian diubah Deed No. 10 dated 7 March 1991 which
dengan Akta Perubahan Anggaran Dasar No. was amendmend by the Notarial Deed on
39 tanggal 25 Mei 1992, dan Akta Perubahan Amendment to the Article of Association
No. 25 tanggal 11 Juli 1992, yang ketiganya No. 39 dated 25 May 1992, and Notarial
dibuat di hadapan Haji Abu Jusuf, S.H., Deed No. 25 dated 11 July 1992 which all
notaris di Jakarta dan telah mendapat of the Notarial Deeds were made before
pengesahan dari Menteri Kehakiman Haji Abu Jusuf, S.H., notary in Jakarta and
Republik Indonesia, sebagaimana telah had been approved by the Minister of
mengalami beberapa perubahan dan untuk Justice of the Republic of Indonesia whose
selanjutnya disebut sebagai Menteri Hukum name was amended several times and
dan Hak Asasi Manusia Republik Indonesia became the Minister of Law and Human
dalam Surat Keputusan No. Rights in its decree No. C2.5839.HT.01.01-
C2.5839.HT.01.01-TH.92 tanggal 21 Juli TH.92 dated 21 July 1992 and had been
1992, yang telah didaftarkan dalam register registered in the court registry office in
umum yang berada di Kantor Kepaniteraan Semarang on 30 July 1992, No.
Pengadilan Negeri Semarang pada tanggal 206A/1992/II and had been published in
30 Juli 1992 di bawah No. 206A/1992/II, serta State Gazette of the Republic of Indonesia
telah diumumkan dalam Berita Negara No. 81 dated 9 October 1992, Supplement
Republik Indonesia No. 81 tanggal 9 Oktober to No. 5020 with license to perform
1992, tambahan No. 5020 dengan ijin usaha business activities as a Commercial Bank
untuk melakukan kegiatan usaha sebagai under the Decision Letter of Minister of
Bank Umum yang diperoleh berdasarkan Finance Republic of Indonesia No.
Surat Keputusan Menteri Keuangan No. 1060/KMK.017/1992 dated 14 October
1060/KMK.017/1992 tanggal 14 Oktober 1992.
1992
Kantor pusat Bank berlokasi di Menara BTPN The Bank’s head office is located at
- CBD Mega Kuningan, Lantai 12 Jalan Dr. Menara BTPN - CBD Mega Kuningan, 12th
Ide Anak Agung Gde Agung Kav 5.5 - 5.6, floor Jalan Dr. Ide Anak Agung Gde Agung
Kuningan, Jakarta Selatan 12950. Kav 5.5 - 5.6, Kuningan, Jakarta Selatan
12950
b. Akuisisi oleh BTPN b. Acquisition by BTPN PT Bank BTPN Syariah Tbk | Annual Report 2020
Pada tanggal 19 Juli 2013, Bank Indonesia On 19 July 2013, Bank Indonesia (“BI”)
(”BI”) menyetujui rencana PT Bank BTPN Tbk approved the plan of PT Bank BTPN Tbk
(dahulu PT Bank Tabungan Pensiunan (formerly PT Bank Tabungan Pensiunan
Nasional Tbk) (”BTPN”) untuk melakukan Nasional Tbk) (“BTPN”) to acquire 70%
akuisisi sebesar 70% (tujuh puluh persen) (seventy percent) shares of PT Bank
saham PT Bank Sahabat Purba Danarta Sahabat Purba Danarta (“BSPD”) through
(”BSPD”) melalui suratnya its letter No. 15/10/DPB1/PB1-5/Rahasia
No. 15/10/DPB1/PB1-5/Rahasia dengan which subject to the change of BSPD’s
syarat dilakukan perubahan atas kegiatan business activities from a conventional
usaha dari BSPD yang semula merupakan bank into a commercial bank under sharia
bank konvensional menjadi bank umum principles.
berdasarkan prinsip syariah.
Berdasarkan Akta Notaris No. 26 dan No. 27 Based on Notarial Deed No. 26 and No. 27
tanggal 30 Januari 2014 yang dibuat di dated 30 January 2014 before Hadijah
hadapan Hadijah S.H., M.Kn, notaris di S.H., M.Kn., notary in Jakarta, BTPN has
Jakarta, BTPN telah melakukan akuisisi atas acquired the Bank and has become the
Bank dan menjadi pemegang saham majority shareholder. It was acknowledged
mayoritas. Hal ini telah diketahui oleh by the Ministry of Law and Human Rights
Kementerian Hukum dan Hak Asasi Manusia of Republic Indonesia through its letter No.
Republik Indonesia melalui surat No. AHU- AHU-AH.01.10-04338 dated 12 February
AH.01.10-04338 tertanggal 12 Februari 2014. 2014.
385
12

1. INFORMASI UMUM (lanjutan) 1. GENERAL INFORMATION (continued)
b. Akuisisi oleh BTPN (lanjutan) b. Acquisition by BTPN (continued)
Pada tanggal 4 Februari 2014, BTPN telah On 4 February 2014, BTPN has paid the
melakukan pembayaran terkait akuisisi total consideration of the acquisition
sebesar Rp 600.000 yang terdiri dari modal amounting to Rp 600,000 in the form of
dasar dan agio saham masing-masing authorised capital and paid in capital
sebesar Rp 373.333 dan Rp 226.667. amounting to Rp 373,333 and Rp 226,667,
respectively.
BTPN adalah pemegang saham pengendali BTPN is the controlling shareholder and
dan Sumitomo Mitsui Financial Group Sumitomo Mitsui Financial Group (through
(melalui Sumitomo Mitsui Banking Sumitomo Mitsui Banking Corporation) is
Corporation) adalah pemegang saham the ultimate controlling shareholder of the
pengendali terakhir Bank. Bank.
c. Pemisahan Unit Usaha Syariah c. The Spin-off of Sharia Business Unit
Pada tanggal 20 Januari 2014, Rapat Umum On 20 January 2014, the Extraordinary
Pemegang Saham Luar Biasa yang diaktakan General Meeting of Shareholders which
dengan Akta Notaris No. 8 tanggal 4 Juli 2014 was notarised by Notarial Deed No. 8 dated
di hadapan Hadijah, S.H., M.Kn., notaris di 4 July 2014 before Hadijah, S.H., M.Kn.,
Jakarta menyetujui pemisahan Unit Usaha notary in Jakarta approved the spin-off of
Syariah PT Bank Tabungan Pensiunan the sharia business unit of PT Bank
Nasional Tbk (“UUS BTPN”) dari PT Bank Tabungan Pensiunan Nasional Tbk ("UUS
Tabungan Pensiunan Nasional Tbk (“BTPN”). BTPN") from PT Bank Tabungan
Pemisahan dilakukan dengan mengacu Pensiunan Nasional Tbk ("BTPN").The
kepada Peraturan Bank Indonesia No. spin-off was made with reference to Bank
11/10/PBI/2009 yang telah diubah dengan Indonesia Regulation No.11/10/PBI/2009
PBI No. 15/14/PBI/2013 tentang Unit Usaha which has been amended by PBI No.
Syariah. Pendirian tersebut telah disetujui 15/14/PBI/2013 regarding Sharia Business
oleh Bank Indonesia melalui dua tahap, yaitu Unit. The establishment has been
persetujuan izin konversi dan izin pemisahan. approved by Bank Indonesia in two stages,
the approval of the conversion permit and
spin-off permit.
Pada tanggal 22 Mei 2014, Bank telah On 22 May 2014, the Bank received its
mendapatkan izin dari Bank Indonesia untuk permit from Bank Indonesia regarding
melaksanakan konversi BSPD berdasarkan conversion of BSPD based on the Decision
Surat Keputusan Dewan Komisioner Otoritas Letter of Board of Commissioner of Otoritas

Jasa Keuangan (“OJK”) No.Kep-49/D- Jasa Keuangan (“OJK”) No.Kep-49/D-
03/2014. Izin tersebut mengubah kegiatan 03/2014. The permit changed the Bank’s
usaha Bank dari bank umum konvensional business activities from conventional
menjadi bank umum yang melaksanakan commercial bank to commercial bank
kegiatan usaha berdasarkan prinsip syariah. which conduct business activities based on
sharia principles.
Pada tanggal 23 Juni 2014, Bank On 23 June 2014, the Bank received its
memperoleh izin pemisahan dari OJK spin-off permit from OJK based on the
berdasarkan Surat No: S-17/PB.1/2014. Letter No: S-17/PB.1/2014. The spin-off of
Pemisahan UUS BTPN dilakukan dengan UUS BTPN was made under Spin-off Deed
Akta Pemisahan No. 8 tanggal 4 Juli 2014 No. 8 dated 4 July 2014 and was notarised
yang dibuat di hadapan Hadijah, S.H., M.Kn., by Hadijah, S.H., M.Kn., notary in Jakarta.
notaris di Jakarta. Selanjutnya, pemisahan Furthermore, the spin-off became effective
terjadi secara efektif pada tanggal 14 Juli on 14 July 2014 and started its operational
2014 dan pertama kalinya Bank memulai activity based on sharia principles, as
kegiatan usaha berdasarkan prinsip syariah, reported to Bank Indonesia (“BI”) through
sebagaimana yang dilaporkan kepada Bank its letter No. S.031/DIR/LG/VII/2014 dated
Indonesia (“BI”) dengan surat 17 July 2014 regarding the Report on the
No. S.031/DIR/LG/VII/2014 tanggal 17 Juli Implementation of the Opening of Sharia
2014 perihal Laporan Pelaksanaan Commercial Bank Resulting from the Spin-
Pembukaan Bank Umum Syariah Hasil Off.
Pemisahan.
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13

d. Penawaran Umum Perdana Saham d. Initial Public Offering
Berdasarkan Rapat Umum Pemegang Based on the Bank’s Circular Resolution of

Saham Luar Biasa (RUPSLB) Bank yang the Shareholders in lieu of the Extraordinary
dilakukan melalui Keputusan Sirkuler General Meeting of Shareholders (RUPSLB)
Resolusi Pemegang Saham pada tanggal 16 dated 16 November 2017, the shareholders
November 2017, para pemegang saham approved the Initial Public Offering of
menyetujui rencana Penawaran Umum Ordinary Shares plan to public through capital
Perdana Saham Biasa kepada masyarakat market and listing of the Bank’s shares at the
melalui pasar modal serta melakukan Indonesia Stock Exchange. On 25 April 2018,
pencatatan saham Bank di Bursa Efek the Bank obtained the effective notification
Indonesia. Pada tanggal 25 April 2018, Bank from the OJK through its letter No. S-36/D-
memperoleh pernyataan efektif dari OJK 04/2018 for the initial public offering.
dengan surat No. S-36/D-04/2018 untuk
penawaran umum perdana saham tersebut.
Bank melakukan penawaran umum perdana The Bank undertook an initial public offering
atas 770.370.000 saham dengan nilai of 770,370,000 shares with a nominal value of
nominal sebesar Rp 100 (nilai penuh) setiap Rp 100 (full amount) per share with offering
saham dengan harga penawaran setiap price of Rp 975 (full amount) per share to the
saham sebesar Rp 975 (nilai penuh) kepada public in Indonesia. The shares were listed at
masyarakat di Indonesia. Saham tersebut the Indonesia Stock Exchange on 8 May
dicatat di Bursa Efek Indonesia pada tanggal 2018. The funds received by the Bank from
8 Mei 2018. Dana yang diterima oleh Bank the initial public offering amounting to
atas penawaran umum perdana adalah Rp 735,020 (net of issuance costs and tax).
sebesar Rp 735.020 (setelah biaya emisi dan
pajak).
e. Perubahan nama Bank e. The Bank’s name changes
PT Bank Purba Danarta melakukan PT Bank Purba Danarta changed its name to
perubahan nama menjadi PT Bank Sahabat PT Bank Sahabat Purba Danarta (“BSPD”) in
Purba Danarta (“BSPD”) pada tahun 2009 2009 and to PT Bank Tabungan Pensiunan
dan berganti nama menjadi PT Bank Nasional Syariah under the Amendmend to
Tabungan Pensiunan Nasional Syariah, the Articles of Association No. 25 dated 27
sebagaimana didasarkan pada Akta August 2013 before Hadijah, S.H., notary in
Perubahan Terhadap Anggaran Dasar No. 25 Jakarta and was approved by Minister of Law
tanggal 27 Agustus 2013 yang dibuat di and Human Rights of the Republic of
hadapan Hadijah, S.H., M.Kn., notaris di Indonesia by its Decision Letter No. AHU-
Jakarta dan telah mendapat persetujuan dari 50529.AH.01.02. Year 2013 dated 1 October
Menteri Hukum dan Hak Asasi Manusia 2013 and has been published in the State
Republik Indonesia dalam Surat Keputusan Gazette of the Republic of Indonesia No 94
No. AHU-50529.AH.01.02. Tahun 2013 Year 2013, Supplement to the State Gazette
tanggal 1 Oktober 2013 dan telah diumumkan of the Republic of Indonesia No.124084 dated
dalam Berita Negara Republik Indonesia 22 November 2013.
Nomor 94 tahun 2013, tambahan Berita
Negara Republik Indonesia No. 124084
tanggal 22 November 2013.
Bank mengubah namanya menjadi PT Bank The Bank changed its name to PT Bank BTPN
BTPN Syariah Tbk sebagaimana didasarkan Syariah Tbk pursuant to the Notarial Deed No.
pada Akta No. 26 tanggal 16 April 2020, yang 26 dated 16 April 2020, Ashoya Ratam, S.H.,
dibuat di hadapan Ashoya Ratam, S.H., MKn, notary in Jakarta, and was approved by
M.Kn., notaris di Jakarta, dan telah mendapat Minister of Law and Human Rights of the
persetujuan dari Menteri Hukum dan Hak Republic of Indonesia through its Decision
Asasi Manusia Republik Indonesia dalam Letter No. AHU- 0034666.AH.01.02.Year
Surat Keputusan No. AHU- 2020 dated 8 May 2020.
0034666.AH.01.02.Tahun 2020 tanggal
8 Mei 2020.
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14

e. Perubahan nama Bank (lanjutan) e. The Bank’s name changes (continued)
Bank telah mendapatkan persetujuan OJK The Bank has obtained OJK approval
melalui surat nomor S-66/PB.101/2020 tanggal through its letter number S-66/PB.101/2020
4 Juni 2020 dan Salinan Keputusan Deputi dated 4 June 2020 and the Copy of
Komisioner Pengawas Perbankan I OJK Approval of Deputi Komisioner Pengawas
Nomor KEP-99/PB.1/2020 tanggal 4 Juni 2020 Perbankan I OJK Number KEP-
perihal Permohonan Penetapan Penggunaan 99/PB.1/2020 dated 4 June 2020
Izin Usaha karena perubahan nama PT Bank regarding business license approval
Tabungan Pensiunan Nasional Syariah Tbk request due to change of name from PT
menjadi PT Bank BTPN Syariah Tbk. Bank Tabungan Pensiunan Nasional
Syariah Tbk into PT Bank BTPN Syariah
Tbk.
f. Anggaran Dasar f. The Articles of Association
Setelah menjadi Bank Umum Syariah, Bank The Bank’s Articles of Association have
telah melakukan beberapa kali perubahan been amended several times since the
Anggaran Dasar. Perubahan terakhir Bank became Sharia Commercial Bank.
Anggaran Dasar Perseroan sebagaimana The latest amendement of the Articles of
tercantum dalam Akta No. 26 tanggal 16 April Association of the Bank was stated in deed
2020, yang dibuat di hadapan Ashoya Ratam, No. 26 dated 16 April 2020, which was
S.H., M.Kn., notaris di Jakarta. Akta tersebut notarised by Ashoya Ratam, S.H., M.Kn.,
telah memperoleh persetujuan Menteri Hukum notary in Jakarta. The deed was approved
dan Hak Asasi Manusia Republik Indonesia by Minister of Law and Human Rights of the
berdasarkan Keputusan No. AHU- Republic of Indonesia through its letter No
0034666.AH.01.02.Tahun 2020 tanggal 8 Mei AHU- 0034666.AH.01.02. Year 2020 dated
2020 dan Surat Penerimaan Pemberitahuan 8 May 2020 and the Letter of Acceptance of
Perubahan Anggaran Dasar No. AHU- the amendment to Articles of Association
AH.01.03-0214020 tanggal 8 Mei 2020. No. AHU-AH.01.03-0214020 dated 8 May
2020.
g. Maksud dan tujuan serta kegiatan usaha g. The objectives and scope of activities
Sesuai dengan pasal 3 Anggaran Dasar Bank, In accordance with article 3 of the Bank’s
maksud dan tujuan serta kegiatan Bank adalah Articles of Association, the Bank’s objective
melakukan kegiatan usaha di bidang and scope of activities are to engage in
perbankan berdasarkan prinsip syariah. banking industry based on sharia principles.
388

h. Dewan Komisaris, Direksi, Dewan h. Board of Commissioners, Board of

Pengawas Syariah, Komite Audit, Directors, Sharia Supervisory Board,
Sekretaris Perusahaan, Satuan Kerja Audit Committee, Corporate Secretary,
Audit Internal dan Karyawan Internal Audit Unit and Employees
Susunan Dewan Komisaris dan Direksi Bank The composition of the Board of
pada tanggal 31 Desember 2020 dan 2019 Commissioners and Board of Directors as
adalah sebagai berikut: of 31 December 2020 and 2019 was as
follows:
2020 2019
Dewan Komisaris Board of Commissioners

Komisaris Utama/Independen Kemal Azis Stamboel Kemal Azis Stamboel President
Commissioner/Independent
Komisaris Independen Dewie Pelitawati Dewie Pelitawati Independent Commissioner
Komisaris Mahdi Syahbuddin Mahdi Syahbuddin Commissioner
Komisaris Yenny Lim Yenny Lim Commissioner
Direksi Board of Directors

Direktur Utama/Independen Hadi Wibowo** Ratih Rachmawaty President Director
Wakil Direktur Utama - Mulia Salim* Deputy President Director
Direktur Kepatuhan Arief Ismail Arief Ismail Compliance Director
Direktur M. Gatot Adhi Prasetyo M. Gatot Adhi Prasetyo Director
Direktur Fachmy Achmad*** Taras Wibawa Siregar* Director
*) Efektif tidak menjabat sejak tanggal 16 April 2020 Effective not served as of 16 April 2020 *)
**) Efektif tanggal 16 April 2020 Effective as of 16 April 2020 **)
***) Efektif tanggal 27 Mei 2020 Efective as of 27 May 2020 ***)
Perubahan susunan Dewan Komisaris dan The change in composition of the Board of
Direksi telah disetujui oleh OJK. Commissioners and Board of Directors has
been approved by OJK.
Susunan Dewan Pengawas Syariah Bank pada The composition of the Sharia Supervisory
tanggal 31 Desember 2020 dan 2019 adalah Board as of 31 December 2020 and 2019 PT Bank BTPN Syariah Tbk | Annual Report 2020
sebagai berikut: was as follows:
2020 2019
Dewan Pengawas Syariah Sharia Supervisory Board

Ketua H. Ikhwan Abidin, MA H. Ikhwan Abidin, MA Chairman
Anggota H. Muhamad Faiz, MA H. Muhamad Faiz, MA Member
Susunan Komite Audit yang ditetapkan oleh The composition of Audit Committee as
Dewan Komisaris pada tanggal 31 Desember designated by the Board of Commissioners
2020 dan 2019 adalah sebagai berikut: as of 31 December 2020 and 2019 was as
follows:
2020 2019
Komite Audit Audit Committees

Ketua Kemal Azis Stamboel Kemal Azis Stamboel Chairman
Anggota Dewie Pelitawati Dewie Pelitawati Member
Anggota - Lucy Susiana Noor* Member
Anggota Tika Arundina Tika Arundina Member
*) Efektif tidak menjabat sejak tanggal 16 April 2020 Effective not served as of 16 April 2020 *)
389

h. Dewan Komisaris, Direksi, Dewan h. Board of Commissioners, Board of

Pengawas Syariah, Komite Audit, Directors, Sharia Supervisory Board,
Sekretaris Perusahaan, Satuan Kerja Audit Audit Committee, Corporate Secretary,
Internal dan Karyawan (lanjutan) Internal Audit Unit and Employees
(continued)
Pada tanggal 31 Desember 2020 dan 2019, As of 31 Desember 2020 and 2019, the
Sekretaris Perusahaan Bank adalah Arief Bank’s corporate secretary was Arief Ismail.
Ismail.
Efektif sejak tanggal 1 Juni 2017 berdasarkan Effective since 1 June 2017 in accordance
Surat Keputusan Sirkuler Direksi with the Circular Decision Letter of the
No.006/CIR/DIR/V/2017 tanggal 18 Mei 2017, Bank’s Board of Directors
Kepala Satuan Kerja Audit Internal pada 31 No.006/CIR/DIR/V/2017 dated 18 May
Desember 2020 dan 2019 adalah Gatot 2017, the Head of Internal Audit as of 31
Prasetyo. Desember 2020 and 2019 was Gatot
Prasetyo.
Jumlah karyawan Bank pada tanggal As of 31 Desember 2020 and 2019, the
31 Desember 2020 dan 2019, masing-masing Bank had 11,896 and 11,495 permanent
adalah 11.896 orang dan 11.495 orang (tidak employees (unaudited), respectively.
diaudit).
i. Efektif tanggal 31 Desember 2012, fungsi, i. Effective 31 December 2012, its regulatory
tugas, dan wewenangnya dalam pengaturan and supervisory functions, duties, and
dan pengawasan di sektor pasar modal beralih authority in the capital market sector were
dari Bapepam-LK di Kementerian Keuangan moved from Bapepam-LK of the Ministry of
ke Bagian Pengawas Pasar Modal di OJK. Finance to the Capital Market Supervisory
Efektif tanggal 31 Desember 2013, fungsi, Department of OJK. Effective 31 December
tugas, dan wewenangnya dalam pengaturan 2013, its regulatory and supervisory
dan pengawasan di sektor perbankan beralih functions, duties, and authority in the
dari Bank Indonesia ke OJK. banking sector were moved from Bank
Indonesia to OJK.
2. DASAR PENYUSUNAN 2. BASIS OF PREPARATION

a. Pernyataan kepatuhan a. Statement of compliance
Laporan keuangan telah disusun dan disajikan The financial statements have been
sesuai dengan Standar Akuntansi Keuangan di prepared and presented in accordance with
Indonesia. Indonesian Financial Accounting
Standards.
b. Laporan keuangan Bank ini disusun dan b. The Bank’s financial statements were
diotorisasi untuk diterbitkan oleh Direksi pada prepared and authorised for issuance by the
tanggal 10 Februari 2021. Board of Directors on 10 February 2021.
c. Mata uang fungsional dan penyajian c. Functional and presentation currency
Laporan keuangan disajikan dalam Rupiah, The financial statements are presented in
yang merupakan mata uang fungsional Bank. Rupiah, which is the Bank’s functional
Seluruh informasi keuangan yang disajikan currency. Unless otherwise stated, the
telah dibulatkan ke jutaan terdekat dalam financial information presented in Rupiah
jutaan Rupiah, kecuali dinyatakan lain. has been rounded to the nearest million.
390
17

2. DASAR PENYUSUNAN (lanjutan) 2. BASIS OF PREPARATION (continued)
d. Penggunaan pertimbangan dan estimasi d. Use of judgments and estimates
Penyusunan laporan keuangan sesuai The preparation of financial statements in

dengan SAK di Indonesia mengharuskan conformity with SAK requires management
manajemen untuk membuat pertimbangan to make judgements and estimates that
dan estimasi yang mempengaruhi affect the application of accounting policies
penerapan kebijakan akuntansi, dan jumlah and the reported amounts of assets,
aset, liabilitas, pendapatan dan beban yang liabilities, income and expenses. Although
dilaporkan. Walaupun estimasi ini dibuat those estimates are based on
berdasarkan pengetahuan terbaik management’s best knowledge of current
manajemen atas kejadian dan kegiatan events and activities, actual results may
saat ini, hasil aktual mungkin berbeda differ from the estimated amounts.
dengan jumlah yang diestimasi semula.
Estimasi-estimasi dan asumsi-asumsi yang Estimates and underlying assumptions are

digunakan ditelaah secara reviewed on an ongoing basis. Revisions to
berkesinambungan. Revisi atas estimasi accounting estimates are recognised in the
akuntansi diakui pada periode dimana period in which the estimate is revised and
estimasi tersebut direvisi dan periode- in any future periods affected.
periode yang akan datang yang
dipengaruhi oleh revisi estimasi tersebut.
lnformasi mengenai hal-hal signifikan yang Information about significant areas of

terkait dengan ketidakpastian estimasi dan estimation uncertainties and critical
pertimbangan-pertimbangan signifikan judgments in applying accounting policies
dalam penerapan kebijakan akuntansi yang that have significant effect on the amounts
memiliki dampak yang signifikan terhadap recognised in the financial statements are
jumlah yang diakui dalam laporan described in Note 4.
keuangan dijelaskan di Catatan 4.
e. Dasar pengukuran e. Basis of measurement

Berdasarkan PSAK 101 (Revisi 2016), Based on PSAK 101 (Revised 2016), a
laporan keuangan bank syariah yang complete sharia bank financial statements
lengkap terdiri dari komponen-komponen consist of the following components:
sebagai berikut:
(i) Laporan posisi keuangan; (i) Statement of financial position; PT Bank BTPN Syariah Tbk | Annual Report 2020
ii) Laporan laba rugi dan penghasilan (ii) Statement of profit or loss and other
komprehensif lain; comprehensive income;
(iii) Laporan perubahan ekuitas; (iii) Statement of changes in equity;
(iv) Laporan arus kas; (iv) Statement of cash flows;
(v) Laporan rekonsiliasi pendapatan dan (v) Statement of reconciliation of income
bagi hasil; and revenue sharing;
(vi) Laporan sumber dan penyaluran (vi) Statement of sources and distribution
dana zakat; of zakat funds;
(vii) Laporan sumber dan penggunaan (vii) Statement of sources and uses of
dana kebajikan; dan qardhul hasan funds; and
(viii) Catatan atas laporan keuangan. (viii) Notes to the financial statements.
Laporan posisi keuangan, laporan laba rugi Statements of financial positions,
dan penghasilan komprehensif lain, laporan statements of profit or loss and other
perubahan ekuitas, dan laporan arus kas, comprehensive income, statements of
merupakan laporan keuangan yang changes in equity and statements of cash
mencerminkan kegiatan komersial Bank flows, are the financial statements reflecting
sesuai prinsip syariah. the Bank's commercial activities in
accordance with sharia principles.
391
18

e. Dasar pengukuran (lanjutan) e. Basis of measurement (continued)
Laporan keuangan disusun berdasarkan The financial statements have been prepared
konsep harga perolehan, kecuali untuk under the historical cost concept, except for
beberapa akun yang dinilai menggunakan certain accounts which have been valued
dasar pengukuran lain sebagaimana using another measurement basis as
dijelaskan dalam kebijakan akuntansi explained in the accounting policy for those
masing-masing akun tersebut, dan disusun specified accounts, and prepared under the
dengan dasar akrual, kecuali laporan arus accrual basis, except for the statement of
kas dan laporan rekonsiliasi pendapatan cash flows and statement of reconciliation of
dan bagi hasil. income and revenue sharing.
Laporan arus kas disusun dengan The statements of cash flows are prepared
menggunakan metode langsung dengan using the direct method by classifying cash
mengelompokkan arus kas dalam aktivitas flows into operating, investing and financing
operasi, investasi dan pendanaan. Untuk activities. For the presentation of cash flows
penyajian laporan arus kas, setara kas terdiri statement, cash equivalents consist of
dari giro dan penempatan pada Bank current accounts and placements with Bank
Indonesia, giro dan penempatan pada bank Indonesia, current accounts and placements
lain, dan investasi pada surat berharga yang with other banks, and investments in
jatuh tempo dalam 3 (tiga) bulan dari tanggal marketable securities with maturities of 3
penempatan dan yang tidak dijaminkan serta (three) months from the date of placement
tidak dibatasi penggunaannya. and are not pledged or restricted.
Laporan rekonsiliasi pendapatan dan bagi The statements of reconciliation of income

hasil merupakan rekonsiliasi antara and revenue sharing represent the
pendapatan Bank yang menggunakan dasar reconciliation between the Bank’s revenue
akrual (accrual basis) dengan pendapatan that are recognised under accrual basis with
yang didistribusikan kepada pemilik dana the revenue sharing distributed to fund
yang menggunakan dasar kas (cash basis). owner under the cash basis.
Laporan sumber dan penyaluran dana zakat The statements of sources and distribution of
merupakan laporan yang menunjukkan zakat funds show the sources and distribution
sumber dan penyaluran dana zakat dalam of zakat funds for a certain period, and the
jangka waktu tertentu, serta dana zakat yang undistributed zakat funds at a certain date.
belum disalurkan pada tanggal tertentu.
Laporan sumber dan penggunaan dana The statements of sources and uses of
kebajikan menunjukkan sumber dan qardhul hasan funds show the sources and
penggunaan dana kebajikan dalam jangka uses of qardhul hasan funds for a certain
waktu tertentu serta saldo dana kebajikan period, and qardhul hasan funds balance at a
pada tanggal tertentu. certain date.
Sejak tanggal Bank beroperasi sebagai bank Since the date that the Bank is operating as
umum berdasarkan prinsip syariah, Bank commercial bank under sharia principles, the
belum menunjuk suatu lembaga untuk Bank has not appointed an institution to
mengelola sumber dan penggunaan dana manage sources and uses of zakat and
zakat dan kebajikan. qardhul hasan funds.
Sampai dengan tanggal 31 Desember 2020, Up to 31 Desember 2020, the Bank has not
Bank belum mengelola penerimaan dana managed zakat funds received from the Bank
zakat, baik yang bersumber dari Bank as well as external parties.
maupun dari pihak luar.
392
19

f. Perubahan kebijakan akuntansi f. Changes in accounting policies
Efektif tanggal 1 Januari 2020, Bank Effective 1 January 2020, the Bank adopted
mengadopsi Pernyataan Standar Akuntansi Statement of Financial Acconting Standard
Keuangan (“PSAK”) 73, “Sewa”. Sesuai (“PSAK”) 73, “Leases”. In accordance with
dengan ketentuan transisi PSAK 73, Bank the transitional provisions of PSAK 73, the
telah menerapkan standar ini secara Bank has applied the standard using the
retrospektif yang dimodifikasi, yaitu dengan modified retrospective approach, i.e. by
mengakui dampak kumulatif dari penerapan recognizing the cumulative effect of initially
awal PSAK 73 sebagai penyesuaian atas applying PSAK 73 as an adjustment to
saldo awal saldo laba pada tanggal 1 Januari opening retained earnings at 1 January
2020. Oleh karena itu, informasi komparatif 2020. Therefore, the 2019 comparative
tahun 2019 tidak disajikan kembali, yaitu information has not been restated, i.e. lease
transaksi sewa dilaporkan sesuai dengan transactions are reported in accordance
PSAK 30, “Sewa”. with PSAK 30, “Leases”.
Pada saat transisi, Bank memilih untuk On transition, the Bank elected to apply the
menerapkan panduan praktis PSAK 73 untuk practical expedient in PSAK 73 to
mempertahankan hasil penelaahan terdahulu grandfather the assessment of which
apakah suatu transaksi mengandung sewa. transactions are leases. The Bank applied
Bank hanya menerapkan PSAK 73 atas PSAK 73 only to contracts that were
kontrak yang sebelumnya diidentifikasi previously identified as leases. Contracts
sebagai sewa. Kontrak yang sebelumnya that were not idenfied as leases under
tidak diidentifikasi sebagai sewa menurut PSAK 30 and ISAK 8 were not reassessed
PSAK 30 dan ISAK 8 tidak ditelaah kembali for whether there is a lease. Therefore, the
apakah mengandung sewa. Oleh karena itu, definition of a lease under PSAK 73 was
definisi sewa menurut PSAK 73 hanya applied only to contracts entered into or
diterapkan atas kontrak yang terjadi atau changed after 1 January 2020.
dimodifikasi setelah tanggal 1 Januari 2020.
PSAK 73 memperkenalkan model tunggal PSAK 73 introduces a single, on-balance

pengakuan sewa di neraca untuk akuntansi sheet lease accounting model for lessees. A
penyewa. Penyewa mengakui aset hak-guna lessee recognises a right-of-use asset
yang merupakan hak penyewa untuk representing its right to use the underlying
menggunakan aset pendasar perjanjian sewa asset and a lease liability representing its
dan liabilitas sewa yang merupakan obligation to make lease payments. There
kewajiban penyewa untuk melakukan are recognition exemptions for short-term PT Bank BTPN Syariah Tbk | Annual Report 2020
pembayaran sewa. Terdapat pengecualian leases and leases of low-value items.
untuk pengakuan sewa jangka pendek dan
sewa atas barang yang bernilai rendah.
Bank mengakui aset dan liabilitas untuk The Bank recognize assets and liabilities for
semua sewa dengan jangka waktu lebih dari all leases with a term of more than 12
12 bulan, kecuali aset tersebut bernilai months, unless the underlying asset is of
rendah. low value.
Sifat dari beban-beban yang terkait dengan The nature of expenses related to those
sewa tersebut telah berubah karena PSAK 73 leases has changed as PSAK 73 replaces
menggantikan beban sewa operasi yang the previous straight-tline operating lease
sebelumnya diakui secara garis lurus, dengan expense, with a depreciation charge for
beban penyusutan atas aset hak-guna dan right-of-use assets and interest expense on
beban bunga atas liabilitas sewa. lease liabilities.
Pada saat transisi, liabilitas sewa diukur pada On transition, lease liabilities were
nilai kini dari sisa pembayaran sewa, yang measured at the present value of the
didiskontokan dengan menggunakan suku remaining lease payments, discounted
bunga pinjaman inkremental Bank pada using the Bank’s incremental borrowing rate
tanggal 1 Januari 2020. at 1 January 2020.
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f. Perubahan kebijakan akuntansi (lanjutan) f. Changes in accounting policies (continued)
Aset hak-guna diukur pada nilai tercatatnya Right-of-use assets related with leases of
seolah-olah PSAK 73 telah diterapkan sejak buildings are measured at their carrying
tanggal mulai sewa, didiskontokan dengan amount as if PSAk 73 has been applied since
menggunakan suku bunga pinjaman the lease commencement date, discounted
inkremental pada tanggal 1 Januari 2020. using incremental borrowing rate at 1 January
2020.
Pada saat transisi, Bank menerapkan tingkat On transition, the Bank used a single discount
diskonto tunggal untuk portfolio sewa dengan rate to a portfolio of leases with reasonably
karakteristik yang cukup serupa yang similar characteristics as the practical
merupakan panduan praktis yang expedients permitted by the standard.
diperbolehkan oleh standar.
Suku bunga inkremental yang digunakan The Bank’s incremental borrowing rate
Bank atas liabilitas sewa pada tanggal 1 applied to the lease liabilities on 1 January
Januari 2020 adalah sebesar 4,48 - 9,75% 2020 was 4.48 - 9.75%, depending on the
tergantung jenis aset pendasarnya. underlying assets.
Pada saat transisi PSAK 73, Bank mengakui On transition to PSAK 73, the Bank
Rp 178.523 aset hak-guna, Rp 75,710 recognized Rp 178,523 of right-of-use assets,
merupakan reklasifikasi dari biaya dibayar Rp 75,710 of which was reclassified from
dimuka, Rp 118.081 liabilitas sewa, dan prepayments, Rp 118,081 of lease liabilities,
mengakui selisihnya pada saldo laba. and accounted for the difference in retained
earnings.
Rekonsiliasi komitmen sewa operasi pada Reconciliation of operating lease

tanggal 31 Desember 2019 menuju liabilitas commitments at 31 December 2019 to lease
sewa pada tanggal 1 Januari 2020 adalah liabilities recognized at 1 January 2020 was as
sebagai berikut: follows:
1 Januari/
January 2020
Komitmen sewa operasi pada tanggal Operating lease commitments at

31 Desember 2019 berdasarkan PSAK 30 151,275) 31 December 2019 under PSAK 30
Pengecualian pengakuan untuk: Recognition exemption for:

Sewa jangka pendek (379) Short-term leases
Liabilitas sewa pada tanggal Lease liabilities at

31 December 2019 150,896) 31 December 2019
Efek diskonto atas liabilitas sewa (32,815) Discounting effect at lease liabilities
Liabilitas sewa diakui pada tanggal Lease liabilities recognized at

1 Januari 2020 118,081) 1 January 2020
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21

f. Perubahan kebijakan akuntansi (lanjutan) f. Changes in accounting policies (continued)
Selain PSAK 73, Bank telah menerapkan Other than PSAK 73, the Bank has adopted
standar akuntansi baru pada tanggal 1 new accounting standards on 1 January 2020,
Januari 2020 yaitu: as follows:
- PSAK 102 (Revisi 2019), “Akuntansi - PSAK 102 (2019 Revision),

Murabahah” “Accounting for Murabahah”
PSAK 102 (Revisi 2019) mengubah PSAK 102 (2019 Revision) revised the
acuan pengakuan pendapatan guideline of Murabahah deferred
murabahah tangguh dimana penjual income recognition for sellers who do
tidak memiliki risiko persediaan yang not have significant inventory risk by
signifikan pada Interpretasi Standard referring to the Interpretation of
Akuntansi Keuangan (“ISAK”) 101. PSAK Financial Accounting Standard (“ISAK”)
102 (Revisi 2019) juga mencakup 101. PSAK 102 (2019 Revision) also
penambahan istilah, perubahan ruang consists of additional term, change in
lingkup dan beberapa pengaturan scope, and some other regulations.
lainnya.
- ISAK 101, “Pengakuan Pendapatan - ISAK 101, "Recognition of Deferred

Murabahah Tangguh Tanpa Risiko Murabahah Revenues Without
Signifikan Terkait Kepemilikan Significant Risks on Ownership of
Persediaan” Inventory",
ISAK 101 akan menjadi acuan bagi ISAK 101 will be guideline for an entity
entitas yang menerapkan ‘metode that applies ‘effective income method’
pendapatan efektif’ yang sebelumnya that previously refers to PSAK 55.
mengacu kepada PSAK 55.
- ISAK 102, “Penurunan Nilai Piutang - ISAK 102 “Impairment of Murabahah

Murabahah” Receivables”
ISAK 102 mengungkapkan ‘penurunan ISAK 102 states that ‘impairment of
nilai piutang murabahah’ yang Murabahah receivables’ is a bridging
merupakan jembatan sampai dengan until specific PSAK related to
dikeluarkannya PSAK penurunan nilai impairment of sharia assets which
untuk aset-aset yang berasal dari derived by sharia-based transactions is PT Bank BTPN Syariah Tbk | Annual Report 2020
transaksi berbasis syariah. ISAK 102 issued. ISAK 102 requires an entity to
mensyaratkan entitas untuk melanjutkan continue the current accounting policy
kebijakan akuntansi saat ini untuk for impairment of murabahah
penurunan nilai piutang murabahah. receivables.
Selain PSAK 73, implementasi dari standar- Other than PSAK 73, the implementation of
standar tersebut tidak membawa dampak the above standards does not result in
perubahan yang signifikan terhadap significant changes to the Bank’s accounting
kebijakan akuntansi perusahaan dan jumlah policies and on the amounts reported for
yang dilaporkan di tahun berjalan atau tahun current or prior financial years.
sebelumnya.
3. IKHTISAR KEBIJAKAN AKUNTANSI YANG 3. SUMMARY OF SIGNIFICANT ACCOUNTING

SIGNIFIKAN POLICIES
Kebijakan akuntansi utama yang diterapkan The key accounting policies adopted in
dalam penyusunan laporan keuangan Bank preparing the Bank’s financial statements are set
adalah seperti dijabarkan di bawah ini: out below:
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SIGNIFIKAN (lanjutan) POLICIES (continued)
a. Giro dan penempatan pada Bank a. Current accounts and placements with
Indonesia Bank Indonesia
Giro dan penempatan pada Bank Indonesia Current accounts and placements with Bank
terdiri dari giro wadiah pada Bank Indonesia Indonesia consist of wadiah current
dan penanaman dana pada Bank Indonesia accounts with Bank Indonesia and
berupa Fasilitas Simpanan Bank Indonesia placements of funds with Bank Indonesia in
Syariah (“FASBIS”) dan Sertifikat Bank the form of Bank Indonesia Sharia Deposit
Indonesia Syariah (“SBIS”). Facilities (“FASBIS”) and Bank Indonesia
Sharia Certificates (“SBIS”).
FASBIS dan SBIS merupakan sertifikat yang FASBIS and SBIS are certificates issued by
diterbitkan Bank Indonesia sebagai bukti Bank Indonesia as a proof of short-term
penitipan dana berjangka pendek dengan fund deposits under wadiah and jualah
akad masing-masing adalah wadiah dan agreements, respectively. Current accounts
jualah. Giro dan Penempatan pada Bank and placements with Bank Indonesia are
Indonesia disajikan sebesar biaya perolehan. stated at acquisition cost.
b. Giro pada bank lain b. Current accounts with other banks
Giro pada bank lain dinyatakan sebesar saldo Current accounts with other banks are
giro dikurangi dengan cadangan kerugian stated at their outstanding balances, net of
penurunan nilai. Bonus yang diterima Bank allowance for impairment losses. Bonuses
dari bank umum syariah diakui sebagai received from sharia commercial banks are
pendapatan usaha utama lainnya. recognised as other main operating income.
Penerimaan jasa giro dari bank umum Interest income from conventional
konvensional (jika ada) tidak diakui sebagai commercial banks (if any) are not
pendapatan Bank dan digunakan untuk dana recognised as the Bank’s income but are
kebajikan (qardhul hasan). used as part of the qardhul hasan funds.
c. Investasi pada surat berharga c. Investment in marketable securities

Surat berharga syariah adalah surat bukti Sharia marketable securities are proof of
investasi berdasarkan prinsip syariah yang investments based on sharia principles that
lazim diperdagangkan di pasar uang syariah are commonly traded in the sharia money
dan/atau pasar modal syariah antara lain market and/or sharia capital markets,
obligasi syariah (sukuk), Sertifikat Investasi including sharia bonds (sukuk), Certificate
Mudharabah Antarbank (SIMA), reksa dana of Interbank Mudharabah Investment
syariah dan surat berharga lainnya (SIMA), sharia mutual funds and other
berdasarkan prinsip syariah. securities based on sharia principles.
Bank menentukan klasifikasi investasi pada The Bank determined the classification of
sukuk dan efek lain yang mempunyai investments in sukuk and other securities
karakteristik yang serupa dengan sukuk, which have similar characteristics with
sesuai dengan PSAK 110 (Revisi 2015) sukuk, in accordance with PSAK 110 (2015
tentang “Akuntansi Sukuk" sebagai berikut: Revision) regarding "Accounting for Sukuk"
as follows:
1) Diukur pada biaya perolehan. Investasi 1) Measured at acquisition cost. The
tersebut dimiliki dalam suatu model usaha investment is held in a business model
yang bertujuan utama untuk memperoleh whereby the primary goal is to collect
arus kas kontraktual dan terdapat contractual cash flows and has contractual
persyaratan kontraktual dalam terms in determining the specific date of
menentukan tanggal tertentu atas principal payments and or the margin. At the
pembayaran pokok dan atau hasilnya. initial recognition, investments in sukuk are
Pada saat pengakuan awal, investasi measured at acquisition cost plus directly
pada sukuk diukur pada biaya perolehan attributable transaction costs.
termasuk biaya transaksi yang dapat
diatribusikan secara langsung untuk
perolehan investasi tersebut.
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c. Investasi pada surat berharga (lanjutan) c. Investment in marketable securities

(continued)
Setelah pengakuan awal, investasi pada Subsequent to initial recognition,
sukuk dinyatakan sebesar biaya investments in sukuk are stated at
perolehan, ditambah biaya transaksi yang acquisition cost, plus unamortized
belum diamortisasi dengan portion of transaction costs that are
menggunakan metode garis lurus, amortized using straight-line method,
dikurangi cadangan kerugian penurunan minus allowance for impairment losses,
nilai, jika ada. if any.
2) Diukur pada nilai wajar melalui 2) Measured at fair value through other
penghasilan komprehensif lain. Investasi comprehensive income. The investment
tersebut dimiliki dalam suatu model usaha is held in a business model whereby the
yang bertujuan utama untuk memperoleh primary goal is to obtain contractual cash
arus kas kontraktual dan melakukan flows and to sell the sukuk, and has
penjualan sukuk, terdapat persyaratan contractual terms in determining the
kontraktual dalam menentukan tanggal specific date of principal payments
tertentu atas pembayaran pokok dan/atau and/or the results.
hasilnya.
Pada saat pengakuan awal, investasi At the initial recognition, investments in

pada sukuk diukur pada biaya perolehan sukuk are measured at acquisition cost
termasuk biaya transaksi yang dapat plus directly attributable transaction
diatribusikan secara langsung untuk costs. Subsequent to initial recognition,
perolehan investasi tersebut. Setelah investments in sukuk are stated at fair
pengakuan awal, investasi pada sukuk value. All changes in fair value are
dicatat sebesar nilai wajar. Seluruh recognised in other comprehensive
perubahan nilai wajar diakui pada income. When sukuk is derecognised,
penghasilan komprehensif lain. Ketika accumulated gains or losses which have
investasi sukuk dihentikan previously been recognised in other
pengakuannya, akumulasi keuntungan comprehensive income is reclassified to
atau kerugian yang sebelumnya diakui profit or loss.
dalam penghasilan komprehensif lain
diklasifikasikan ke laba rugi.
3) Diukur pada nilai wajar melalui laba rugi. 3) Measured at fair value through profit or
Pada saat pengakuan awal, investasi loss. At the initial recognition,
pada sukuk diukur pada biaya perolehan investments in sukuk are measured at PT Bank BTPN Syariah Tbk | Annual Report 2020
tidak termasuk biaya transaksi. Biaya acquisition cost excluding transaction
transaksi langsung diakui pada laba rugi. costs. Transaction costs are directly
Setelah pengakuan awal, investasi pada recognised in profit or loss. Subsequent
sukuk dicatat sebesar nilai wajar. to initial recognition, investments in sukuk
Seluruh perubahan nilai wajar diakui are stated at fair value. All changes in fair
pada laba rugi tahun berjalan. value are recognised in the current year
profit or loss.
Investasi dalam unit reksa dana syariah Investments in sharia mutual funds are
dinyatakan sebesar nilai wajar yang presented at fair value which is measured
ditentukan berdasarkan nilai aset bersih dari based on net asset value of mutual funds at
reksa dana pada tanggal pelaporan. Seluruh reporting date. All changes in net asset
perubahan nilai aset bersih diakui pada value are recognised in other
penghasilan komprehensif lain. comprehensive income.
24
397


d. Piutang murabahah d. Murabahah receivables

Murabahah adalah akad jual beli antara Murabahah is a sale and purchase contract
nasabah dengan Bank, dimana Bank between the customer and the Bank,
membiayai kebutuhan barang untuk whereby the Bank finances the goods for
konsumsi, investasi dan modal kerja nasabah consumption, investment and working
yang dijual dengan harga pokok ditambah capital needs of the customer, that are sold
dengan marjin yang diketahui dan disepakati with a principle price plus a certain margin
bersama. Pembayaran atas pembiayaan ini that is mutually informed and agreed.
dilakukan dengan cara mengangsur dalam Repayment on this financing is made in
jangka waktu yang ditentukan. installments within a specified period.
Piutang murabahah pada awalnya diukur Murabahah receivables are initially
pada nilai bersih yang dapat direalisasi measured at net realizable value plus
ditambah dengan biaya transaksi yang dapat directly attributable transaction costs and
diatribusikan secara langsung dan biaya additional costs to obtain the respective
tambahan untuk memperoleh piutang murabahah receivables. Subsequent to the
murabahah tersebut. Setelah pengakuan initial recognition, they are measured at
awal, piutang murabahah diukur pada biaya amortized cost using the effective rate of
perolehan diamortisasi menggunakan return method less deferred margin income
metode imbal hasil efektif dikurangi and allowance for impairment losses.
pendapatan marjin yang ditangguhkan dan
cadangan kerugian penurunan nilai.
e. Cadangan kerugian penurunan nilai e. Allowance for impairment losses of

piutang murabahah murabahah receivables
Untuk tujuan evaluasi penurunan nilai, Bank For the purpose of evaluation of impairment,
melakukan evaluasi penurunan nilai secara the Bank conducts a collective evaluation of
kolektif karena seluruh piutang murabahah impairment because all murabahah
memiliki nilai tidak signifikan secara individu. receivables have individually insignificant
value.
Untuk penurunan nilai secara kolektif ini, For this collective impairment, the Bank
Bank mengelompokkan portofolio piutang classifies the receivables portfolio based on
berdasarkan kesamaan karakteristik risiko the similarity of credit risk characteristics,
kredit yaitu antara nasabah yang diberikan that is between customers who were given
restrukturisasi dan nasabah yang tidak restructuring and customers who were not
direstrukturisasi. restructured.
Bank menggunakan model analisa statistik The Bank uses statistical analysis models in
dalam perhitungan cadangan kerugian determining the collective impairment loss
penurunan nilai secara kolektif ini, yaitu allowance, that are the migration analysis
metode migration analysis dan metode method and the vintage analysis method.
vintage analysis.
Metode migration analysis digunakan untuk The migration analysis method is used for
menentukan kerugian penurunan nilai dari determining the impairment loss for non-
nasabah yang tidak direstrukturisasi. Pada restructuring customers. In the migration
metode migration analysis, Bank menentukan analysis method, the Bank determines the
tingkat kerugian dari portofolio selama loss rate of the portfolio from the period
periode antara terjadinya peristiwa gagal between the occurrence of a default event
bayar dengan saat kerugian teridentifikasi and the identification of a loss for each
untuk setiap portofolio yang teridentifikasi identified portfolio within 12 months.
dalam jangka waktu 12 bulan. Kerugian Impairment losses on murabahah
penurunan nilai atas piutang murabahah receivables are measured at the difference
diukur sebesar selisih antara nilai tercatat between the carrying amount of the
piutang murabahah dengan nilai kini estimasi murabahah receivables and present value
arus kas masa datang yang didiskonto of estimated future cash flows discounted at
menggunakan tingkat imbal hasil efektif awal the murabahah receivables’ original
dari piutang murabahah tersebut. effective rate of return.
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25


e. Cadangan kerugian penurunan nilai e. Allowance for impairment losses of

piutang murabahah (lanjutan) murabahah receivables (continued)
Metode vintage analysis digunakan untuk The vintage analysis method is used to
menentukan kerugian penurunan nilai dari determine the impairment loss of
nasabah yang telah direstrukturisasi. Pada restructured customers. In the vintage
metode vintage analysis, Bank menentukan analysis method, the Bank uses the loss
tingkat kerugian berdasarkan pengalaman rate based on the Bank’s experience of
Bank atas nasabah yang diretrukturisasi previous restructured customers from the
sebelumnya dari tanggal restrukturisasi retructuring date until the financing
sampai dengan piutang pembiayaan tersebut receivables were paid-off or written-off.
lunas atau dihapusbukukan.
Ketika pembiayaan yang diberikan tidak When a financing is uncollectible, it is

tertagih, pembiayaan tersebut dihapusbuku written-off against the related allowance for
dengan menjurnal balik cadangan kerugian impairment losses. Such financing is
penurunan nilai. Pembiayaan tersebut dapat written-off after all necessary procedures
dihapusbuku setelah semua prosedur yang have been completed and the amount of the
diperlukan telah terpenuhi dan jumlah loss has been determined. Impairment
kerugian telah ditentukan. Beban penurunan charges are recognised as “provision for
nilai diakui sebagai “Pembentukan cadangan allowance for impairment losses”.
kerugian penurunan nilai”.
Penerimaan kembali atas pembiayaan yang Subsequent recoveries of financing written

telah dihapusbukukan pada tahun berjalan off in the current year are credited to the
dikreditkan pada akun pembentukan provision for allowance for impairment
cadangan kerugian penurunan nilai. losses account. Subsequent recoveries of
Penerimaan kembali atas pembiayaan yang financing written off in previous year are
telah dihapusbukukan pada tahun recognised as other operating income.
sebelumnya dicatat sebagai pendapatan
operasi lainnya.
f. Pinjaman qardh f. Funds of qardh
Pinjaman qardh adalah penyaluran dana Funds of qardh represent a distribution of PT Bank BTPN Syariah Tbk | Annual Report 2020
dengan akad qardh. funds with qardh agreement.
Pinjaman qardh adalah penyediaan dana Funds of qardh represent funds provided or
atau tagihan yang dapat dipersamakan similar claims based on an agreement or
dengan itu berdasarkan persetujuan atau contract between the borrower and the
kesepakatan antara peminjam dan Bank yang Bank, wherein the borrower should repay
mewajibkan peminjam melunasi hutangnya the loan after a specified period of time.
setelah jangka waktu tertentu.
Pinjaman qardh diakui sebesar total dana A funds of qardh is recognised in the
yang dipinjamkan kepada peminjam pada amount lent to the borrower at the
saat terjadinya. Bank dapat menerima transaction date. The Bank may receive a
imbalan namun tidak diperkenankan untuk fee, however, this should not be stated in
dipersyaratkan di dalam perjanjian. Imbalan the agreement. The fee is recognised upon
tersebut diakui pada saat diterima. receipt.
Pinjaman qardh disajikan sebesar saldonya Funds of qardh are stated at their
dikurangi cadangan kerugian penurunan nilai. outstanding balances less allowance for
impairment losses.
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g. Pembiayaan musyarakah g. Musyarakah financing
Pembiayaan musyarakah adalah akad Musyarakah financing is an agreement

kerjasama antara dua pihak atau lebih untuk between two or more parties for a particular
suatu usaha tertentu, dimana masing-masing business, in which each party contributes
pihak memberikan kontribusi dana dengan funds with the terms that profits are shared
ketentuan bahwa keuntungan dibagi according to the agreement, while losses
berdasarkan kesepakatan, sedangkan are borne by each party proportionate to the
kerugian berdasarkan porsi kontribusi dana. amount of fund contributions. The fund
Dana tersebut meliputi kas atau aset non-kas consists of cash or non-cash assets allowed
yang diperkenankan oleh syariah. by sharia.
Pembiayaan musyarakah dinyatakan Musyarakah financing is stated at

sebesar saldo pembiayaan dikurangi dengan outstanding balance, net of allowance for
saldo cadangan kerugian penurunan nilai. impairment losses. The Bank provides
Bank menetapkan cadangan kerugian allowance for impairment losses based on
penurunan nilai sesuai dengan kualitas the financing quality as determined by a
pembiayaan berdasarkan penelaahan atas review of each account.
masing-masing saldo pembiayaan.
Cadangan kerugian penurunan nilai atas The allowance for impairment losses on
pembiayaan musyarakah dihitung dengan musyarakah financing is calculated using
pendekatan sesuai pencadangan menurut the regulatory provisioning approach.
penerapan yang diatur oleh regulator.
h. Aset Keuangan dan Liabilitas Keuangan h. Financial Assets and Financial Liabilities
Aset keuangan Bank terutama terdiri dari kas, The Bank’s financial assets mainly consist
giro dan penempatan pada Bank Indonesia, of cash, current accounts and placements
giro pada bank lain, investasi pada surat with Bank Indonesia, current accounts with
berharga, piutang murabahah, pinjaman other banks, investments in marketable
qardh dan pembiayaan musyarakah securities, murabahah receivables, funds of
qardh and musyarakah financing
Liabilitas keuangan Bank terutama terdiri dari The Bank’s financial liabilities mainly
liabilitas segera, bagi hasil yang belum consist of liabilities due immediately,
dibagikan, simpanan nasabah, surat undistributed revenue sharing, deposits
berharga yang diterbitkan, liabilitas sewa, from customers, securities issued, lease
akrual dan liabilitas lain - lain tertentu. liabilities, certain accruals and other
liabilities.
h.1. Pengakuan h.1. Recognition
Pada saat pengakuan awal, aset A financial asset or financial liability is

keuangan atau liabilitas keuangan diukur initially measured at fair value plus/less
pada nilai wajar ditambah/dikurangi (for financial instruments not
(untuk instrumen keuangan yang tidak subsequently measured at fair value
diukur pada nilai wajar melalui laba rugi through profit or loss) transaction costs
setelah pengakuan awal) biaya transaksi that are directly attributable to the
yang dapat diatribusikan secara langsung acquisition of a financial asset or
atas perolehan aset keuangan atau issuance of a financial liability. The
penerbitan liabilitas keuangan. subsequent measurement of financial
Pengukuran aset keuangan dan liabilitas assets and financial liabilities depends
keuangan setelah pengakuan awal on their classification.
tergantung pada klasifikasi aset
keuangan dan liabilitas keuangan
tersebut.
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27


(lanjutan) (continued)
h.1. Pengakuan (lanjutan) h.1. Recognition (continued)
Biaya transaksi hanya meliputi biaya- Transaction costs include only those
biaya yang dapat diatribusikan secara costs that are directly attributable to the
langsung untuk perolehan suatu aset acquisition of a financial asset or
keuangan atau penerbitan suatu liabilitas issuance of a financial liability and are
keuangan dan merupakan biaya incremental costs that would not have
tambahan yang tidak akan terjadi apabila been incurred if the instruments had not
instrumen keuangan tersebut tidak been acquired or issued. In the case of
diperoleh atau diterbitkan. Untuk aset financial assets, transaction costs are
keuangan, biaya transaksi ditambahkan added to the amount recognised
pada jumlah yang diakui pada awal initially, while for financial liabilities,
pengakuan aset, sedangkan untuk transaction costs are deducted from the
liabilitas keuangan, biaya transaksi amount of debt recognised initially.
dikurangkan dari jumlah utang yang Such transaction costs are amortised
diakui pada awal pengakuan liabilitas. over the terms of the instruments based
Biaya transaksi tersebut diamortisasi on the effective interest method and are
selama umur instrumen berdasarkan recorded as part of interest income for
metode suku bunga efektif dan dicatat transaction costs related to financial
sebagai bagian dari pendapatan bunga assets or interest expense for
untuk biaya transaksi sehubungan transaction costs related to financial
dengan aset keuangan atau sebagai liabilities.
bagian dari beban bunga untuk biaya
transaksi sehubungan dengan liabilitas
keuangan.
h.2. Penghentian pengakuan h.2. Derecognition
Bank menghentikan pengakuan aset The Bank derecognises a financial

keuangan pada saat hak kontraktual atas asset when the contractual rights to the
arus kas yang berasal dari aset cash flows from the financial asset
keuangan tersebut kadaluwarsa, atau expire, or when it transfers the rights to
Bank mentransfer seluruh hak untuk receive the contractual cash flows on
menerima arus kas kontraktual dari aset the financial asset in a transaction in PT Bank BTPN Syariah Tbk | Annual Report 2020
keuangan dalam transaksi dimana Bank which substantially all the risks and
secara substansial telah mentransfer rewards of ownership of the financial
seluruh risiko dan manfaat atas asset are transferred. Any interest in
kepemilikan aset keuangan yang transferred financial assets that is
ditransfer. Setiap hak atau liabilitas atas created or retained by the Bank is
aset keuangan yang ditransfer yang recognized as a separate asset or
timbul atau yang masih dimiliki oleh Bank liability.
diakui sebagai aset atau liabilitas secara
terpisah.
Bank menghentikan pengakuan liabilitas The Bank derecognises a financial

keuangan pada saat liabilitas yang liability when its contractual obligations
ditetapkan dalam kontrak dilepaskan are discharged or cancelled or expired.
atau dibatalkan atau kadaluwarsa.
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h.2. Penghentian pengakuan (lanjutan) h.2. Derecognition (continued)
Dalam transaksi dimana Bank secara In transactions in which the Bank

substansial tidak memiliki atau tidak neither retains nor transfers
mentransfer seluruh risiko dan manfaat substantially all the risks and rewards of
atas kepemilikan aset keuangan. Bank ownership of a financial asset, the Bank
menghentikan pengakuan aset tersebut derecognises the asset if it does not
jika Bank tidak lagi memiliki retain control over the asset. The rights
pengendalian atas aset tersebut. Hak and obligations retained in the transfers
dan kewajiban yang masih dimiliki dalam are recognised separately as assets
transfer tersebut diakui secara terpisah and liabilities as appropriate. In
sebagai aset atau liabilitas. Dalam transfers in which control over the asset
transfer dimana pengendalian atas aset is retained, the Bank continues to
masih dimiliki, Bank tetap mengakui aset recognise the asset to the extent of its
yang ditransfer tersebut sebesar continuing involvement, determined by
keterlibatan berkelanjutan, dimana the extent to which it is exposed to
tingkat keberlanjutan Bank dalam aset changes in the value of the transferred
yang ditransfer adalah sebesar asset.
perubahan nilai aset yang ditransfer.
Bank menghapusbukukan aset The Bank writes off a financial asset

keuangan dan cadangan kerugian and any related allowance for
penurunan nilai terkait, pada saat Bank impairment losses, when the Bank
menentukan bahwa aset keuangan determines that the financial asset is
tersebut tidak dapat ditagih seluruhnya. completely uncollectible. This
Keputusan ini diambil setelah determination is reached after
mempertimbangkan informasi seperti considering information such as the
telah terjadinya perubahan signifikan occurrence of significant changes in the
pada posisi keuangan debitur/penerbit financial position of borrower/financial
aset keuangan sehingga debitur/penerbit asset’s issuer such that the
aset keuangan tidak lagi dapat melunasi borrower/financial asset’s issuer can no
kewajibannya, atau hasil penjualan longer pay the obligation, or that
agunan tidak akan cukup untuk melunasi proceeds from collateral will not be
seluruh eksposur yang diberikan. sufficient to pay back the entire

exposure.
h.3. Saling hapus h.3. Offsetting
Aset keuangan dan liabilitas keuangan Financial assets and liabilities are offset
disalinghapuskan dan jumlah netonya and the net amount is reported in the
dilaporkan pada laporan posisi keuangan statement of financial position when
ketika terdapat hak yang berkekuatan there is a legally enforceable right to
hukum untuk melakukan saling hapus offset the recognised amounts and
atas jumlah yang telah diakui tersebut there is an intention to settle on a net
dan adanya niat untuk menyelesaikan basis, or realise the asset and settle the
liabilitas secara bersamaan. Hak saling liability simultaneously. The legally
hapus tidak kontijen atas peristiwa di enforceable right must not be
masa depan dan dapat dipaksakan contingent on future events and must
secara hukum dalam situasi bisnis yang be enforceable in the normal course of
normal dan dalam peristiwa gagal bayar, business and in the event of default, or
atau peristiwa kepailitan atau in solvency or bankruptcy of the Bank or
kebangkrutan Bank atau pihak lawan. the counterparty.
Pendapatan dan beban disajikan dalam Income and expenses are presented on
jumlah bersih hanya jika diperkenankan a net basis only when permitted by the
oleh standar akuntansi. accounting standards.
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i. Aset tetap dan aset takberwujud i. Fixed assets and intangible assets
Aset tetap Fixed assets
Tanah tidak disusutkan. Sejak tanggal Land is not depreciated. Since 28 February
28 Februari 2016 tanah dinilai dengan metode 2016 land is measured using revaluation
revaluasi. Tanah disajikan sebesar nilai wajar method. Land is shown at fair value, based
berdasarkan penilaian yang dilakukan oleh on valuation performed by external
penilai independen eksternal yang telah independent valuer which is registered at
terdaftar di OJK. Penilaian atas aset tersebut OJK. Valuations are performed with
dilakukan secara berkala untuk memastikan sufficient regularity to ensure that the fair
bahwa nilai wajar aset yang direvaluasi tidak value of a revalued asset does not differ
berbeda secara material dengan jumlah materially from its carrying amount. Fair
tercatatnya. Selisih nilai wajar diakui sebagai value changes are recognised as “asset
“cadangan revaluasi aset” yang merupakan revaluation reserve” which is an equity
komponen ekuitas. component.
Jika aset yang direvaluasi dijual, jumlah yang When revalued assets are sold, the
dicatat di dalam ekuitas dipindahkan ke saldo amounts included in equity are transferred
laba. to retained earnings.
Aset tetap, selain tanah, dinyatakan sebesar Fixed Assets, except land, are stated at
biaya perolehan dikurangi akumulasi acquisition cost less accumulated
penyusutan dan rugi penurunan nilai (jika ada). depreciation and impairment losses (if any).
Biaya perolehan termasuk biaya penggantian Acquisition cost includes the cost of
bagian aset tetap saat biaya tersebut terjadi, replacing parts of fixed assets when the
jika memenuhi kriteria pengakuan. Semua cost is incurred, if the recognition criteria are
biaya pemeliharaan dan perbaikan yang tidak met. All other repairs and maintenance cost
memenuhi kriteria pengakuan diakui dalam which do not meet the recognition criteria
laba rugi pada saat terjadinya. Pada setiap are recognised in profit or loss as incurred.
tanggal pelaporan, nilai residu, umur manfaat, At each reporting date, the residual value,
dan metode penyusutan ditelaah kembali dan useful life, and depreciation method are
jika sesuai dengan keadaan, disesuaikan reviewed and if appropriate with the
secara prospektif. condition, adjusted prospectively.
Aset tetap, selain tanah, disusutkan selama Fixed assets, except land, are depreciated
taksiran masa manfaat ekonomis aset tetap over their expected useful lives using
dengan metode garis lurus dan diakui sebesar straight-line method and are stated at PT Bank BTPN Syariah Tbk | Annual Report 2020
harga perolehan setelah dikurangi dengan acquisition cost less accumulated
akumulasi penyusutan. depreciation.
Taksiran masa manfaat ekonomis aset tetap The expected useful lives of fixed assets
adalah sebagai berikut: are as follows:
Tahun/Years
Gedung 20 Buildings
Golongan I: Class I:
Kendaraan bermotor 4 Vehicles
Perlengkapan kantor 4&8 Office equipment
Golongan II: Class II:

Kendaraan bermotor 3 Vehicles
Perlengkapan kantor 5&8 Office equipment
Leasehold improvement sesuai masa sewa/according to Leasehold improvement
lease period
Perlengkapan kantor terdiri dari perabotan dan Office equipment consists of furniture and
perlengkapan, instalasi, perangkat keras fixture, installation, computer hardware,
komputer, peralatan komunikasi dan peralatan communication and other office equipment.
kantor lainnya.
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i. Aset tetap dan aset takberwujud (lanjutan) i. Fixed assets and intangible assets
(continued)
Aset tetap (lanjutan) Fixed assets (continued)
Jumlah tercatat aset tetap dihentikan The carrying amount of fixed assets is
pengakuannya pada saat dilepaskan atau derecognised upon disposal or when no
saat tidak ada manfaat ekonomis masa future economic benefits are expected from
depan yang diharapkan dari penggunaan its use or disposal. Any gains or losses
atau pelepasannya. Laba atau rugi yang arising from derecognition of fixed assets
timbul dari penghentian pengakuan aset (calculated as the difference between the
(dihitung sebagai perbedaan antara jumlah net proceeds from disposal and the
neto hasil pelepasan dan jumlah tercatat dari carrying amount of the assets) are
aset) diakui dalam laba rugi pada periode recognised in profit or loss in the period
aset tersebut dihentikan pengakuannya. when those assets are derecognised.
Bank menelaah apakah terdapat indikasi The Bank reviews whether there are
penurunan nilai aset pada tanggal pelaporan. indications of impairment on reporting date.
Apabila terdapat indikasi penurunan nilai If there are any indications of impairment,
aset, Bank mengestimasi jumlah yang dapat the Bank estimates the recoverable amount
diperoleh kembali dari aset tersebut. Kerugian of the asset. Impairment losses are
penurunan nilai diakui dalam laba rugi tahun charged to the current year profit or loss.
berjalan.
Aset takberwujud Intangible assets
Piranti lunak diakui sebesar harga perolehan Software is recognised at acquisition cost
dan selanjutnya dicatat sebesar harga and subsequently carried at acquisition
perolehan dikurangi akumulasi amortisasi. cost less accumulated amortisation.
Biaya yang terkait dengan pemeliharaan Costs associated with maintaining software
program piranti lunak diakui sebagai beban programs are recognised as expense when
pada saat terjadinya. Biaya pengembangan incurred. Development costs, which are
yang dapat secara langsung diatribusikan directly attributable to the design and
dalam pembuatan dan pengujian produk testing of identifiable software by the Bank,
piranti lunak yang dapat diidentifikasi oleh is recognised as intangible assets.
Bank diakui sebagai aset takberwujud.
Biaya yang dapat diatribusikan secara Directly attributable costs are capitalised as
langsung dikapitalisasi sebagai bagian part of the software product which include
produk piranti lunak mencakup beban pekerja the software development employee costs
pengembang piranti lunak dan bagian and an appropriate portion of relevant
overhead yang relevan. overheads.
Pengeluaran pengembangan yang lain yang Other development expenditures which do

tidak memenuhi kriteria ini diakui sebagai not meet these criteria, are recognised as
beban pada saat terjadinya. Biaya expenses as incurred. Development costs
pengembangan yang sebelumnya diakui previously recognised as expenses are not
sebagai beban tidak dapat diakui sebagai aset recognised as assets in a subsequent
pada periode berikutnya. period.
Biaya pengembangan piranti lunak diakui Software development costs recognised as
sebagai aset yang diamortisasi selama assets are amortised over their estimated
estimasi masa manfaat, yang tidak lebih dari useful lives, which does not exceed four and
empat tahun dan lima tahun atau tidak lebih five years or does not exceed 25% and 20%
dari tarif amortisasi 25% dan 20% dan amortisation rate and calculated using the
dihitung dengan menggunakan metode garis straight-line method.
lurus.
Aset takberwujud dihentikan pengakuannya Intangible assets shall be derecognised on

saat aset tersebut dilepas atau ketika tidak lagi disposal or when no future economic
terdapat manfaat masa depan yang benefits are expected from its use or
diharapkan dari penggunaan atau disposal.
pelepasannya.
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j. Aset lain-lain j. Other assets
Aset lain-lain antara lain terdiri dari uang Other assets consist of advances, security
muka, setoran jaminan, dan lain-lain. deposits, and others.
Bank mengakui kerugian penurunan nilai The Bank recognises impairment of other
untuk aset lain-lain apabila taksiran jumlah assets if the recoverable amount of the
yang dapat diperoleh kembali (recoverable assets is lower than the carrying value. At
amount) dari suatu aset lebih rendah dari each reporting date, the Bank evaluates
nilai tercatatnya. Pada setiap tanggal the recoverable amount of the assets to
pelaporan, Bank melakukan penelaahan determine whether there is an indication of
atas jumlah yang dapat dipulihkan untuk impairment. The impairment losses are
menentukan apakah terdapat indikasi recognised in the current year profit or loss.
penurunan nilai. Kerugian penurunan nilai
diakui dalam laba rugi tahun berjalan.
k. Liabilitas segera k. Liabilities due immediately
Liabilitas segera merupakan kewajiban Bank Liabilities due immediately represent the
kepada pihak lain yang sifatnya wajib segera Bank’s liabilities to other parties which
dibayarkan sesuai perintah pemberi amanat should be settled immediately based on
perjanjian yang ditetapkan sebelumnya. predetermined instructions by those having
Liabilitas segera dinyatakan sebesar nilai the authority. Liabilities due immediately
kewajiban Bank kepada pemberi amanat. are stated at the amounts of the Bank’s
liabilities to the trustee.
l. Simpanan nasabah l. Deposits from customers
Simpanan nasabah adalah dana yang Deposits from customers are the funds
dipercayakan oleh masyarakat kepada Bank placed by customers to the Bank based on
berdasarkan perjanjian penyimpanan dana. fund deposits agreements. Included in
Termasuk di dalamnya adalah giro wadiah these accounts are wadiah demand
dan tabungan wadiah. deposits and wadiah saving deposits.

Giro wadiah merupakan giro wadiah yadh- Wadiah demand deposits are wadiah yadh-
dhamanah yakni titipan dana pihak lain dhamanah demand deposits in which the
dimana pemilik dana mendapatkan bonus funds owners will get bonus based on the
berdasarkan kebijakan Bank. Giro wadiah Bank’s policy. Wadiah demand deposits
dicatat sebesar saldo titipan pemegang giro are stated at the amount entrusted by
wadiah. depositors.
Tabungan wadiah merupakan simpanan pihak Wadiah saving deposits represent third
lain yang bisa diambil kapan saja party funds which can be taken at any time
(on call) atau berdasarkan kesepakatan (on call) or by an agreement which required
dimana tidak ada imbalan yang disyaratkan no reward except in the form of bonus
kecuali dalam bentuk pemberian (‘Athaya) ('Athaya) provided by the Bank voluntarily.
sukarela dari pihak Bank.
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m. Dana syirkah temporer m. Temporary syirkah funds
Dana syirkah temporer merupakan investasi Temporary syirkah funds represent

dengan akad mudharabah mutlaqah, yaitu investments from other parties conducted
pemilik dana (shahibul maal) memberikan on the basis mudharabah mutlaqah
kebebasan kepada pengelola dana contract in which the owners of the funds
(mudharib/Bank) dalam pengelolaan (shahibul maal) grant freedom to the fund
investasinya sesuai prinsip syariah dengan manager (mudharib/Bank) in the
keuntungan dibagikan sesuai kesepakatan. management of their investments
Dana syirkah temporer terdiri dari tabungan according to sharia principle with profit
mudharabah dan deposito mudharabah. distributed based on the agreement.
Temporary syirkah funds consist of
mudharabah saving accounts and
mudharabah time deposits.
Tabungan mudharabah merupakan investasi Mudharabah saving accounts represent
yang bisa ditarik kapan saja (on call) atau investment which could be withdrawn
sesuai dengan persyaratan tertentu yang anytime (on call) or can be withdrawn
disepakati. Tabungan mudharabah based on certain agreed terms.
dinyatakan sebesar saldo tabungan nasabah Mudharabah saving accounts are stated
di Bank. based on the customer’s savings deposit
balance at the Bank.
Deposito mudharabah merupakan investasi Mudharabah time deposits represent
yang hanya bisa ditarik pada waktu tertentu investment which can only be withdrawn at
sesuai dengan perjanjian antara pemegang a certain time based on the agreement
deposito mudharabah dengan Bank. between the customer and the Bank.
Deposito mudharabah dinyatakan sebesar Mudharabah time deposits are stated at
nilai nominal sesuai dengan perjanjian antara nominal amount as agreed between the
pemegang deposito dengan Bank. deposit holder and the Bank.
Dana syirkah temporer tidak dapat Temporary syirkah funds cannot be
digolongkan sebagai liabilitas karena Bank classified as liability because the Bank
tidak berkewajiban untuk menjamin does not have any obligation to return the
pengembalian jumlah dana awal dari pemilik initial funds to the owners if the Bank
dana bila Bank merugi kecuali kerugian akibat experiences losses, except for losses due
kelalaian atau wanprestasi. Di sisi lain, dana to the Bank’s management negligence or
syirkah temporer tidak dapat digolongkan default. On the other hand, temporary
sebagai ekuitas karena mempunyai waktu syirkah fund cannot be classified as equity
jatuh tempo dan pemilik dana tidak because of the maturity period and the
mempunyai hak kepemilikan yang sama depositors do not have the same rights as
dengan pemegang saham seperti hak voting the shareholders, such as voting rights and
dan hak atas realisasi keuntungan yang the rights to the realised gain from current
berasal dari aset lancar dan aset non- assets and other non-investment accounts.
investasi.
Pemilik dana syirkah temporer mendapatkan The owner of temporary syirkah funds
imbalan bagi hasil sesuai dengan nisbah receives a return from the profit sharing
yang ditetapkan. based on a predetermined ratio.
n. Pendapatan pengelolaan dana oleh Bank n. Income from fund management by the
sebagai mudharib Bank as mudharib
Pendapatan pengelolaan dana oleh Bank Income from fund management by the
sebagai mudharib terdiri atas pendapatan Bank as mudharib consists of income from
dari jual beli-margin murabahah, pendapatan sales and purchases-murabahah margin,
bagi hasil-pembiayaan musyarakah, dan income from profit sharing-musyarakah
pendapatan usaha utama lainnya. financing and other main operating income.
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n. Pendapatan pengelolaan dana oleh Bank n. Income from fund management by the
sebagai mudharib (lanjutan) Bank as mudharib (continued)
Pengakuan pendapatan atas piutang The revenue recognition of murabahah
murabahah yang tidak memiliki risiko yang receivables, which do not have significant
signifikan terkait dengan kepemilikan risk in relation with the ownership of
persediaan diakui pada laba rugi dengan inventory, are recognised in the profit or
menggunakan metode tingkat imbal hasil loss using the effective rate of return
efektif. method.
Tingkat imbal hasil efektif merupakan metode Effective rate of return is an allocation
alokasi pengakuan pendapatan dan method of revenue recognition and the rate
merupakan tingkat imbal hasil yang secara which exactly discounts the estimated
tepat mendiskontokan estimasi penerimaan future cash receipts through the expected
kas di masa depan selama perkiraan umur life of the murabahah receivable to obtain
dari piutang murabahah untuk memperoleh the carrying amount of murabahah
nilai tercatat piutang murabahah. Pada saat receivables. When calculating the effective
menghitung tingkat imbal hasil efektif, Bank rate of return, the Bank estimates future
mengestimasi arus kas di masa datang cash flows by considering all contractual
dengan mempertimbangkan seluruh terms of the murabahah receivables, but
persyaratan kontraktual dalam piutang does not consider the loss of receivables in
murabahah tersebut, tetapi tidak the future. This calculation includes all
mempertimbangkan kerugian piutang di commissions, provisions and other forms
masa mendatang. Perhitungan ini mencakup received by the parties in a contract which
seluruh komisi, provisi dan bentuk lain yang are an integral part of the effective rate of
diterima oleh para pihak dalam akad yang return, transaction costs and all other
merupakan bagian tidak terpisahkan dari premiums or discounts.
tingkat imbal hasil efektif, biaya transaksi, dan
seluruh premi atau diskon lainnya.
Untuk pengakuan pendapatan atas piutang For the recognition of margin income on
murabahah yang telah direstrukturisasi restructured murabahah receivables with
dengan payment holiday atau skema payment holidays or a scheme to postpone
penundaan pembayaran cicilan, Bank hanya installment payments, the Bank will only
mengakui pendapatan marjin apabila Bank recognise margin income if the Bank has a
cukup yakin bahwa pembayaran angsuran reasonable certainty that an installment
akan diterima sesuai dengan kesepakatan payment will be received in accordance
dengan nasabah. with the agreement with the customers. PT Bank BTPN Syariah Tbk | Annual Report 2020
Pendapatan bagi hasil - pembiayaan Income from profit sharing - musyarakah

musyarakah diakui dalam periode terjadinya financing is recognised during the period of
hak bagi hasil sesuai nisbah yang disepakati. profit sharing in accordance with the pre-
determined ratio.
o. Hak pihak ketiga atas bagi hasil dana o. Third parties' shares on return of
syirkah temporer temporary syirkah funds
Hak pihak ketiga atas bagi hasil dana syirkah Third parties’ share on returns of temporary
temporer merupakan bagian bagi hasil milik syirkah funds represent customer’s share
nasabah yang didasarkan pada prinsip on the Bank’s income derived from the
mudharabah atas hasil pengelolaan dana management of their funds by the Bank
mereka oleh Bank. Pendapatan yang under mudharabah principles. Income
dibagikan adalah yang telah diterima (cash which will be distributed is the cash
basis). received (cash basis).
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o. Hak pihak ketiga atas bagi hasil dana o. Third parties' shares on return of
syirkah temporer (lanjutan) temporary syirkah funds (continued)
Pendapatan marjin atas pembiayaan yang Margin income on financing facilities and
diberikan dan atas aset produktif lainnya other earning assets (placements with Bank
(penempatan pada Bank Indonesia dan Indonesia and investments in marketable
investasi pada surat berharga) akan securities) are distributed to funds owners and
dibagikan kepada nasabah pemilik dana dan the Bank based on proportion of funds used in
Bank sesuai dengan proporsi dana yang the financing and other earning assets.
dipakai dalam pembiayaan yang diberikan Likewise, the available margin income then
dan aset produktif lainnya. Selanjutnya, distributed to fund owners as shahibul maal
pendapatan marjin yang tersedia tersebut and the Bank as mudharib based on a pre-
kemudian didistribusikan ke nasabah pemilik determined ratio (nisbah).
dana sebagai shahibul maal dan Bank
sebagai mudharib sesuai porsi nisbah bagi
hasil yang telah disepakati bersama
sebelumnya.
Pendapatan marjin dari pembiayaan dan aset Margin income from financing facilities and
produktif lainnya yang memakai dana Bank, other earning assets using the Bank's funds,
seluruhnya menjadi milik Bank, termasuk are entirely belong to the Bank, including
pendapatan dari transaksi Bank berbasis income from the Bank's fee-based
imbalan. transactions.
p. Pendapatan dan beban operasional p. Other operating income and expenses

lainnya
Beban operasional lainnya terutama beban Other operating expenses mostly consist of
umum dan administrasi serta beban tenaga general and administrative expenses and
kerja karyawan merupakan beban yang personnel expenses which represent
timbul sehubungan dengan aktivitas kantor expenses related to the Bank’s office and
dan operasional Bank, serta beban yang operational activities, including salaries and
berupa gaji karyawan, bonus, lembur, wages, bonuses, overtime, allowances and
tunjangan dan pelatihan. training.
Seluruh pendapatan dan beban yang terjadi All of these income and expenses are
dibebankan pada laba rugi pada saat recorded in profit or loss when incurred.
terjadinya.
q. Imbalan kerja q. Employee benefits
Imbalan kerja jangka pendek Short-term employee benefits
Imbalan kerja jangka pendek diakui pada saat Short-term employee benefits are recognised
terutang kepada karyawan. when they are payable to the employees.
Imbalan pascakerja Post-employment benefits
Liabilitas imbalan pascakerja dihitung The post-employment benefits liabilities are
sebesar nilai kini dari taksiran jumlah imbalan calculated at present value of estimated
pascakerja di masa depan yang timbul dari future benefits that the employees have
jasa yang telah diberikan oleh karyawan earned in return for their services in the
tersebut pada masa kini dan masa lalu. current and prior periods. The calculation is
Perhitungan dilakukan oleh aktuaris performed by an independent actuary using
independen dengan metode projected-unit- the projected-unit-credit method.
credit.
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35


q. Imbalan kerja (lanjutan) q. Employee benefits (continued)
Imbalan pascakerja (lanjutan) Post-employment benefits (continued)
Ketika imbalan pascakerja berubah, porsi When the benefits of a plan are changed, the
imbalan sehubungan dengan jasa yang telah portion of the benefits that relate to the service
diberikan oleh karyawan pada masa lalu, by employees is recognised immediately in profit
diakui segera dalam laba rugi. Pengukuran or loss. Remeasurements of the post-
kembali liabilitas imbalan pascakerja empoyment benefits liabilities (for example
(contohnya keuntungan/ kerugian aktuarial) actuarial gain/loss) are recognised immediately
diakui segera sebagai penghasilan as other comprehensive income.
komprehensif lain.
Imbalan jangka panjang lainnya Other long-term benefits
Imbalan jangka panjang lainnya berupa cuti Other long-term benefits such as long service
berimbalan jangka panjang dihitung dengan leave are calculated using the projected unit
menggunakan metode projected unit credit credit method and discounted to present value.
dan didiskontokan ke nilai kini. Keuntungan Actuarial gains and losses arising from
dan kerugian aktuarial yang timbul dari experience adjustments and changes in
penyesuaian dan perubahan dalam asumsi- actuarial assumption are recognised in the
asumsi aktuarial diakui dalam laba rugi tahun current year profit or loss.
berjalan.
r. Pajak penghasilan r. Income tax

Beban pajak penghasilan terdiri dari pajak kini Income tax expense comprises current and
dan pajak tangguhan. Beban pajak penghasilan deferred taxes. Income tax expense is
diakui pada laba rugi kecuali untuk komponen recognised in profit or loss except to the extent
yang diakui secara langsung di penghasilan that it relates to items recognised directly in
komprehensif lain. other comprehensive income.
Pajak kini merupakan utang pajak atau Current tax is the expected tax payable or
pengembalian pajak yang diharapkan atas laba refundable on the taxable income or loss for the
atau rugi kena pajak untuk tahun yang year, using tax rates substantively enacted at
bersangkutan dengan menggunakan tarif pajak the reporting date, and includes true-up
yang secara substansial telah berlaku pada adjustments made to the previous years' tax
tanggal pelaporan, dan termasuk penyesuaian provision either to reconcile them with the PT Bank BTPN Syariah Tbk | Annual Report 2020
yang dibuat untuk penyisihan pajak tahun income tax reported in annual tax returns, or to
sebelumnya, baik untuk merekonsiliasi pajak account for differences arising from tax
penghasilan dengan pajak yang dilaporkan di
assessments.
surat pemberitahuan tahunan, atau untuk
memperhitungkan perbedaan yang timbul dari
pemeriksaan pajak.
Pajak tangguhan diakui atas perbedaan Deferred tax is recognised in respect of

temporer antara nilai tercatat aset dan liabilitas temporary differences between the carrying
untuk tujuan pelaporan keuangan, dan nilai amounts of assets and liabilities for financial
yang digunakan untuk tujuan perpajakan. Pajak reporting purposes, and the amounts used for
tangguhan diukur dengan menggunakan tarif taxation purposes. Deferred tax is measured at
pajak yang diharapkan untuk diterapkan atas the tax rates that are expected to be applied to
perbedaan temporer pada saat pembalikan, temporary differences when they reverse based
berdasarkan peraturan yang telah berlaku atau on the laws that have been enacted or
secara substansial telah berlaku pada tanggal
substantively enacted at the reporting date. This
pelaporan. Metode ini juga mengharuskan
method also requires the recognition of future
pengakuan manfaat pajak masa depan, seperti
kompensasi rugi fiskal, apabila besar tax benefits, such as tax loss carryforwards, to
kemungkinan manfaat pajak tersebut dapat the extent that realization of such benefits is
direalisasi. probable.
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36


r. Pajak penghasilan (lanjutan) r. Income tax (continued)
Aset pajak tangguhan ditelaah ulang pada Deferred tax assets are reviewed at each
setiap tanggal pelaporan dan dikurangkan reporting date and are reduced to the extent
dengan manfaat pajak sejumlah nilai yang that it is no longer probable that the related tax
besar kemungkinan tidak dapat terealisasi; benefit will be realized; such reductions are
pengurangan tersebut akan dibalik ketika reversed when the probability of future
kemungkinan atas laba kena pajak di masa taxable profits improves.
depan meningkat.
Koreksi atas liabilitas pajak diakui pada saat Amendments to tax obligations are recorded
surat ketetapan pajak diterima, atau apabila when an assessment is received, or if
diajukan keberatan dan atau banding, maka objection and or appeal is filed, when the
koreksi diakui pada saat keputusan atas results of the objection or the appeal has been
keberatan atau banding tersebut diterima. received.
s. Pembayaran berbasis saham s. Share-based payments
Bank menyediakan program imbalan berbasis The Bank provides equity-settled share-based
saham yang diselesaikan dengan ekuitas, compensation plans, under which the Bank
dimana Bank memberikan opsi saham induk gives share option of the parent company
perusahaan (BTPN) kepada karyawan sebagai (BTPN)’s shares to employees in return for
imbalan atas jasa mereka. Nilai wajar opsi yang their services. The fair value of the options is
diberikan diakui sebagai beban dan dengan recognised as an expense with a
peningkatan pada ekuitas. Jumlah nilai yang corresponding increase in equity. The total
harus dibebankan ditentukan dengan mengacu amount to be expensed is determined by
kepada nilai wajar opsi pada tanggal diberikan: reference to the fair value of the options at
grant date:
 termasuk kinerja pasar (misalnya, harga  including any market performance

saham entitas); conditions (for example, an entity’s share
price);
 tidak termasuk dampak dari jasa dan  excluding the impact of any service and
kondisi vesting yang tidak dipengaruhi non-market performance vesting
kinerja pasar (misalnya, profitabilitas, conditions (for example, profitability, sale
target pertumbuhan penjualan dan tetap growth targets and remaining an

menjadi karyawan Bank selama periode employee of the Bank over a specified
waktu tertentu); dan time period); and
 termasuk dampak dari kondisi non-vesting.  including the impact of any non-vesting
conditions.
Syarat jasa dan syarat yang tidak dipengaruhi Service conditions and non-market
kinerja pasar dimasukkan di dalam asumsi performance are included in assumptions about
mengenai jumlah opsi yang diharapkan akan the number of options which are expected to
menjadi hak (vest). Jumlah beban diakui vest. The total expense is recognised over the
selama periode vesting, yaitu periode dimana period, which is the period over which all of the
seluruh kondisi vesting tertentu telah terpenuhi. specified vesting conditions have been
satisfied.
Setiap akhir periode pelaporan, Bank merevisi At the end of each reporting period, the Bank
estimasi jumlah opsi yang diharapkan vest revises its estimates of the number of options
berdasarkan syarat jasa. Selisih antara estimasi which are expected to vest based on the service
yang direvisi dengan jumlah estimasi conditions. The difference between the revised
sebelumnya, jika ada, diakui dalam laba rugi, estimates and original estimates, if any, is
dengan penyesuaian pada ekuitas. recognized in the profit or loss, with a
corresponding adjustment to equity.
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s. Pembayaran berbasis saham (lanjutan) s. Share-based payments (continued)
Ketika opsi dieksekusi, induk perusahaan When the options are exercised, the Bank’s
Bank (BTPN) akan menerbitkan sejumlah parent entity (BTPN) will issue new shares or
saham baru atau menerbitkan kembali saham reissue its treasury shares (if any). Options
treasurinya (jika ada). Opsi yang dieksekusi exercised will not effect the Bank’s share
tidak akan mempengaruhi modal saham (nilai capital (nominal value) and share premium.
nominal) dan agio saham Bank. Entitas Induk Parent entity does not require cash
tidak meminta penggantian atas saham yang reimbursement over shares issued to the
diterbitkan kepada karyawan Bank. Bank’s employees.
t. Transaksi sewa t. Lease transaction
Kebijakan yang berlaku sejak tanggal 1 Januari Policy applicable from 1 January 2020 (PSAK
2020 (PSAK 73) 73)
Pada tanggal insepsi suatu kontrak, Bank At inception of a contract, the Bank
menilai apakah suatu kontrak merupakan, determines if a contract is, or contains, a
atau mengandung, sewa dengan lease by considering whether the contract
mempertimbangkan apakah kontrak tersebut conveys the right to control the use of an
memberikan hak untuk mengendalikan identified asset for a period of time in
penggunaan suatu aset identifikasian selama exchange for a consideration. A contract
suatu jangka waktu untuk dipertukarkan conveys the right to control the use of an
dengan imbalan. Suatu kontrak memberikan identified asset if all of the following
hak untuk mengendalikan penggunaan suatu conditions are met:
aset identifikasian jika semua kondisi di bawah
dipenuhi:
- kontrak tersebut melibatkan penggunaan - the contract involves the use of

secara substansial seluruh kapasitas dari substantially all of the capacity of an
aset identifikasian yang secara fisik identified asset that is physically distinct
berbeda (sebagaimana ditentukan secara (as specified explicitly or implicitly in the
eksplisit atau implisit dalam kontrak). Jika contract). If the supplier has a substantive
pemasok memiliki hak substitusi yang substitution right, then the asset cannot be
substantif, maka aset tersebut tidak dapat considered as identifiable;
dianggap sebagai dapat diidentifikasi; PT Bank BTPN Syariah Tbk | Annual Report 2020
- Bank memiliki hak untuk memperoleh - the Bank has the right to obtain
secara substansial semua manfaat substantially all of the economic benefits
ekonomi dari penggunaan aset selama from the use of the asset throughout the
periode penggunaan; dan period of use; and
- Bank memiliki hak untuk mengarahkan - the Bank has the right to direct the use of
penggunaan aset: yaitu memiliki hak the asset: i.e. it has decision-making rights
pengambilan keputusan yang paling that are most relevant to changing how
relevan untuk mengubah bagaimana dan and for what purpose the asset is used.
untuk tujuan apa aset tersebut digunakan.
Pada saat insepsi atau penilaian kembali At inception or on reassessment of a

sebuah kontrak yang berisi komponen sewa, contract that contains a lease component,
Bank mengalokasikan imbalan dalam kontrak the Bank allocates the consideration in the
tersebut kepada setiap komponen sewa atas contract to each lease component on the
dasar harga relatif yang berdiri sendiri. basis of their relative stand-alone prices.
411
38


t. Transaksi sewa (lanjutan) t. Lease transaction (continued)
Kebijakan yang berlaku sejak tanggal Policy applicable from 1 January 2020 (PSAK
1 Januari 2020 (PSAK 73) 73)
Bank mengakui aset hak-guna dan liabilitas The Bank recognizes a right-of-use asset and
sewa pada tanggal dimulainya sewa. Aset hak- a lease liability at the lease commencement
guna awalnya diukur pada biaya perolehan, date. The right-of-use asset is initially
yang terdiri dari jumlah pengukuran awal dari measured at cost, which comprises the initial
liabilitas sewa disesuaikan dengan amount of the lease liability adjusted for any
pembayaran sewa yang dilakukan pada atau lease payments made at or before the
sebelum tanggal permulaan, ditambah dengan commencement date, plus any initial direct
biaya langsung awal yang dikeluarkan dan costs incurred and an estimate of costs to
estimasi biaya untuk membongkar dan dismantle and remove the underlying asset or
memindahkan aset pendasar atau untuk to restore the underlying asset or the site on
merestorasi aset pendasar atau tempat di which it is located, less any lease incentives
mana aset berada, dikurangi insentif sewa received.
yang diterima.
Setelah tanggal permulaan, aset hak-guna After commencement date, right-of-use asset
diukur dengan model biaya. Aset hak-guna is measured using cost model. The right-of-
selanjutnya diamortisasi dengan use asset is subsequently amortized using
menggunakan metode garis-lurus dari tanggal the straight-line method from the
permulaan hingga tanggal yang lebih awal commencement date to the earlier of the end
antara akhir masa manfaat aset hak-guna atau of the useful life of the right-of-use asset or
akhir masa sewa. Selain itu, aset hak-guna the end of the lease term. In addition, the
secara berkala dikurangi dengan kerugian right-of-use asset is periodically reduced by
penurunan nilai, jika ada, dan disesuaikan impairment losses, if any, and adjusted for
dengan pengukuran kembali liabilitas sewa. certain remeasurements of the lease liability.
Liabilitas sewa awalnya diukur pada nilai kini The lease liability is initially measured at the
atas pembayaran sewa yang belum dibayar present value of the lease payments that are
pada tanggal permulaan, didiskontokan not yet paid at the commencement date,
menggunakan suku bunga implisit dalam sewa discounted using the interest rate implicit in
atau, jika suku bunga tersebut tidak dapat the lease or, if that rate cannot be readily
ditentukan, digunakan suku bunga pinjaman determined, the Bank’s incremental
inkremental Bank. Umumnya, Bank borrowing rate. Generally, the Bank uses its
menggunakan suku bunga pinjaman incremental borrowing rate as the discount
inkremental sebagai suku bunga diskonto. rate.
Pembayaran sewa yang termasuk dalam Lease payments included in the

pengukuran liabilitas sewa terdiri dari: measurement of the lease liability consist of:
- pembayaran tetap, termasuk pembayaran - fixed payments, including in-substance
tetap secara-substansi; fixed payments;
- pembayaran sewa secara variabel yang - variable lease payments that depend on
bergantung pada indeks atau suku bunga, an index or a rate, initially measured using
yang pada awalnya diukur menggunakan the index or rate as at the commencement
indeks atau suku bunga pada tanggal date;
permulaan;
- jumlah yang diperkirakan akan dibayarkan - amounts expected to be payable under a
berdasarkan jaminan nilai residual; dan residual value guarantee; and
- harga eksekusi opsi beli jika Bank cukup - the exercise price under a purchase option
pasti untuk mengeksekusi opsi, pembayaran that the Bank is reasonably certain to
sewa dalam opsi periode perpanjangan jika exercise, lease payments in an option
Bank cukup pasti untuk melaksanakan opsi renewal period if the Bank is reasonably
perpanjangan, dan denda untuk certain to exercise an extension option,
penghentian sewa lebih awal kecuali Bank and penalties for early termination of a
yakin tidak menghentikan lebih awal. lease unless the Bank is reasonably
certain not to terminate early.
39
412


Kebijakan yang berlaku sejak tanggal Policy applicable from 1 January 2020
1 Januari 2020 (PSAK 73) (PSAK 73)
Liabilitas sewa diukur pada biaya perolehan The lease liability is measured at amortized
diamortisasi menggunakan metode suku cost using the effective interest method. It is
bunga efektif. Liabilitas sewa diukur kembali remeasured when there is a change in future
ketika ada perubahan pembayaran sewa masa lease payments arising from a change in an
depan yang timbul dari perubahan indeks atau index or rate, if there is a change in the
suku bunga, jika ada perubahan estimasi Bank Bank’s estimate of the amount expected to be
atas jumlah yang diperkirakan akan dibayar payable under a residual value guarantee, or
dalam jaminan nilai residual, atau jika Bank if the Bank changes its assessment of
mengubah penilaiannya apakah akan whether it will exercise a purchase, extension
mengeksekusi opsi beli, perpanjangan atau or termination option.
penghentian.
Ketika liabilitas sewa diukur kembali dengan When the lease liability is remeasured in this
cara ini, penyesuaian terkait dilakukan way, a corresponding adjustment is made to
terhadap jumlah tercatat aset hak-guna, atau the carrying amount of the right-of-use
dicatat dalam laba rugi jika jumlah tercatat aset assets, or is recorded in profit or loss if the
hak-guna telah berkurang menjadi nol. carrying amount of the right-of-use asset has
been reduced to zero.
Aset hak-guna Bank disajikan sebagai bagian The Bank’s right-of-use assets are presented
dari “Aset tetap”, dan liabilitas sewa secara as “Fixed assets” and lease liabilities are
terpisah di dalam laporan posisi keuangan. presented separately in the statement of
financial position.
Bank menyewa bangunan untuk ruang kantor. The Bank leases buildings for its office. The
Sewa ruang kantor secara umum berlaku leases of office space typically run for a
untuk periode 3 - 10 tahun. Beberapa sewa period of 3 - 10 years. Some leases include
termasuk opsi untuk memperbaharui periode an option to renew the lease for an additional
sewa dengan tambahan durasi yang sama period of the same duration after the end of
setelah kontrak berakhir. the contract term.
Beberapa sewa gedung kantor mengandung Some leases of office buildings contain
opsi perpanjangan yang dapat dieksekusi extension options exercisable by the Bank
Bank sebelum periode kontrak yang tidak before the end of the non-cancellable
dapat dibatalkan tersebut berakhir. Jika contract period. Where practicable, the Bank
memungkinkan, Bank berupaya untuk seeks to include extension options in new
memasukkan opsi perpanjangan dalam sewa leases to provide operational flexibility. The PT Bank BTPN Syariah Tbk | Annual Report 2020
baru untuk memberikan fleksibilitas Bank assesses at lease commencement
operasional. Bank menilai pada saat whether it is reasonably certain to exercise
permulaan sewa apakah Bank cukup pasti the extension options. The Bank reassesses
untuk mengeksekusi opsi perpanjangan. Bank whether it is reasonably certain to exercise
menilai kembali apakah cukup pasti untuk the options if there is a significant event or
mengeksekusi opsi tersebut jika ada peristiwa significant change in circumstances within its
atau perubahan signifikan dalam kondisi yang control.
berada dalam pengendalian Bank.
Bank menyewa kendaraan dan peralatan, The Bank leases vehicles and equipment,
dengan periode kontrak 3 - 5 tahun. Bank juga with contract terms of 3 - 5 years. The Bank
menyewa peralatan IT dan mesin dengan also leases IT equipment and machinery with
periode kontrak 3 - 5 tahun. contract terms of 3 - 5 years.
Bank memilih untuk tidak mengakui aset hak- The Bank has elected not to recognize right-
guna dan liabilitas sewa untuk sewa jangka- of-use assets and lease liabilities for short-
pendek yang memiliki masa sewa 12 bulan term leases that have a lease term of 12
atau kurang dan sewa atas aset bernilai- months or less and leases of low-value
rendah. Bank mengakui pembayaran sewa assets. The Bank recognizes the lease
terkait dengan sewa ini sebagai beban dengan payments associated with these leases as an
dasar garis-lurus selama masa sewa. expense on a straight-line basis over the
lease term.
40
413


Kebijakan yang berlaku sebelum tanggal Policy applicable before 1 January 2020
1 Januari 2020 (PSAK 73) (PSAK 73)
Transaksi sewa yang dilakukan Bank The lease transaction entered into by the Bank
diklasifikasikan sebagai sewa operasi jika tidak was classified as an operating lease if it does
terdapat pengalihan secara substansial not transfer substantially all the risks and
seluruh risiko dan manfaat yang terkait dengan rewards incidental to ownership. Lease
kepemilikan aset. Pembayaran sewa diakui payment is recognised as an expense on a
sebagai beban dengan garis lurus selama straight-line basis over the lease term. All
masa sewa. Seluruh insentif untuk perjanjian incentives for the agreement of a new or
sewa operasi baru atau yang diperbarui diakui renewal operating lease are recognised as an
sebagai bagian tidak terpisahkan dari imbalan integral part of the net consideration agreed
neto yang disepakati untuk menggunakan aset for the use of the leased asset, irrespective of
sewaan, terlepas dari sifat atau bentuk insentif the incentive’s nature or form or the timing of
atau waktu pembayaran. Bank mengakui payments. Bank recognises the aggregate
manfaat dari insentif sebagai pengurang benefit of incentives as a reduction of rental
beban sewa selama masa sewa dengan garis expense over the lease term, on a straight-line
lurus. basis.
u. Transaksi dengan pihak-pihak berelasi u. Transactions with related parties
Dalam laporan keuangan ini, istilah pihak- In these financial statements, the term related
pihak berelasi digunakan sesuai dengan parties are used as defined in the PSAK 7
PSAK 7 mengenai “Pengungkapan Pihak- regarding “Related Party Disclosures”.
Pihak Berelasi”.
v. Laba per saham v. Earnings per share
Laba bersih per saham dasar dihitung dengan Basic earnings per share are computed by
membagi laba bersih tahun berjalan dengan dividing net profit with the weighted average
rata-rata tertimbang jumlah saham biasa yang number of ordinary shares outstanding during
beredar pada tahun yang bersangkutan. the year.
Laba per saham dilusian dihitung dengan Diluted earnings per share is calculated by
membagi jumlah rata-rata tertimbang saham dividing the weighted average number of
biasa yang beredar dengan dampak dari ordinary shares outstanding plus the assumed
semua efek berpotensi saham biasa yang conversion of all dilutive potential ordinary
dilutif yang dimiliki Bank. shares owned by the Bank.
w. Beban emisi saham w. Shares issuance cost
Beban emisi saham disajikan sebagai bagian Shares issuance costs are presented as part
dari tambahan modal disetor dan tidak of additional paid-in capital and are not
diamortisasi. amortized.
414


x. Segmen operasi x. Operating segments
Segmen operasi adalah komponen dari Bank An operating segment is a component of Bank
yang terlibat dalam aktivitas bisnis yang that engages in business activities from which
menghasilkan pendapatan dan menimbulkan it may earn revenues and incur expenses,
beban, termasuk pendapatan dan beban yang including revenues and expenses that relate
terkait dengan transaksi dengan komponen to transactions with any of the Bank’s other
lain Bank, dimana hasil operasinya dikaji ulang components, whose operating results are
secara berkala oleh pengambil keputusan reviewed regularly by the operating decision
operasional untuk membuat keputusan makers to make decisions about resources
mengenai sumber daya yang akan allocated to the segment and assess its
dialokasikan pada segmen tersebut dan performance, and for which discrete financial
menilai kinerjanya, serta tersedia informasi information is available. Segment results that
keuangan yang dapat dipisahkan. Hasil are reported to the Bank’s Board of Directors
segmen yang dilaporkan kepada Direksi Bank include items directly attributable to a
meliputi komponen-komponen yang dapat segment, as well as those that can be
diatribusikan secara langsung kepada suatu allocated on a reasonable basis.
segmen, dan komponen-komponen yang
dapat dialokasikan dengan dasar yang wajar.
y. Pengukuran nilai wajar y. Fair value measurement
Nilai wajar adalah harga yang akan diterima Fair value is the price that would be received to
untuk menjual suatu aset atau harga yang sell an asset or paid to transfer a liability in an
akan dibayar untuk mengalihkan suatu orderly transaction between market
liabilitas dalam transaksi teratur (orderly participants at the measurement date in the
transaction) antara pelaku pasar (market principal market or, in its absence, the most
participants) pada tanggal pengukuran di advantageous market to which the Bank has
pasar utama atau, jika tidak terdapat pasar access at that date. The fair value of a liability
utama, di pasar yang paling menguntungkan reflects its non-performance risk.
dimana Bank memiliki akses pada tanggal
tersebut. Nilai wajar liabilitas mencerminkan
risiko wanprestasinya.
Jika tersedia, Bank mengukur nilai wajar When available, the Bank measures the fair
dengan menggunakan harga kustodian di value using the quoted price in an active
pasar aktif untuk instrumen tersebut. Suatu market for that instrument. A market is
pasar dianggap aktif jika transaksi atas aset regarded as active if transactions for the asset
dan liabilitas terjadi dengan frekuensi dan or liability take place with sufficient frequency
volume yang memadai untuk menyediakan and volume to provide pricing information on an
informasi penentuan harga secara ongoing basis.
berkelanjutan.
Jika harga kuotasian tidak tersedia di pasar If there is no quoted price in an active market,
aktif, Bank menggunakan teknik penilaian then the Bank uses valuation techniques that
dengan memaksimalkan penggunaan input maximise the use of relevant observable
yang dapat diobservasi dan relevan dan inputs and minimise the use of unobservable
meminimalkan penggunaan input yang tidak inputs. The chosen valuation technique
dapat diobservasi. Teknik penilaian yang incorporates all of the factors that market
dipilih menggabungkan semua faktor yang participants would take into account in pricing
diperhitungkan oleh pelaku pasar dalam a transaction.
penentuan harga transaksi.
415


y. Pengukuran nilai wajar (lanjutan) y. Fair value measurement (continued)
Bukti terbaik atas nilai wajar pada saat The best evidence of the fair value at initial
pengakuan awal adalah harga transaksi, yaitu recognition is normally the transaction price,
nilai wajar dari pembayaran yang diberikan i.e., the fair value of the consideration given or
atau diterima. Jika Bank menetapkan bahwa received. If the Bank determines that the fair
nilai wajar pada pengakuan awal berbeda value at initial recognition differs from the
dengan harga transaksi dan nilai wajar tidak transaction price and the fair value is
dapat dibuktikan dengan harga kuotasian di evidenced neither by a quoted price in an
pasar aktif untuk aset atau liabilitas yang active market for an identical asset or liability
identik atau berdasarkan teknik penilaian yang nor based on a valuation technique that uses
hanya menggunakan data dari pasar yang only data from observable markets, then the
dapat diobservasi, maka nilai wajar instrumen financial instrument is initially measured at fair
keuangan pada saat pengakuan awal value, adjusted to defer the difference between
disesuaikan untuk menangguhkan perbedaan the fair value at initial recognition and the
antara nilai wajar pada saat pengakuan awal transaction price. Subsequently, that
dan harga transaksi. Setelah pengakuan awal, difference is recognised in profit or loss on an
perbedaan tersebut diakui dalam laba rugi appropriate basis over the life of the instrument
berdasarkan umur dari instrumen tersebut but no later than when the valuation is wholly
namun tidak lebih lambat dari saat penilaian supported by observable market data or the
tersebut didukung sepenuhnya oleh data transaction is closed out.
pasar yang dapat diobservasi atau saat
transaksi ditutup.
z. Saham tresuri z. Treasury shares
Bank menetapkan metode biaya (cost method) The Bank uses cost method in recording the
dalam mencatat saham tresuri. Saham tresuri treasury shares. Treasury shares are recorded
dicatat sebesar harga perolehan kembali at reacquisition cost and presented as a
saham dan disajikan sebagai pengurang deduction of equity in the statement of financial
ekuitas pada laporan posisi keuangan. position.
Pada saat saham tresuri terjual, Bank When treasury shares are sold, the Bank
mencatat selisih antara harga perolehan recorded the difference between reacquisition
kembali dan harga jual kembali saham tresuri price and selling price of treasury shares as
sebagai selisih modal dari transaksi saham additional paid - in capital from treasury shares
tresuri yang merupakan bagian dari tambahan transaction which is part of additional paid-in
modal disetor. capital.
4. PENGGUNAAN ESTIMASI DAN PERTIMBANGAN 4. USE OF ESTIMATES AND JUDGEMENTS
Sumber utama ketidakpastian estimasi Key sources of estimation uncertainty
Informasi mengenai asumsi dan ketidakpastian Information about the assumptions and estimation
estimasi dijelaskan di bawah ini dan pada catatan- uncertainties is set out below and in the following
catatan di bawah ini: notes:
 Catatan 37 – pengukuran liabilitas imbalan  Note 37 – measurement of post-employment

pascakerja dan imbalan jangka panjang benefits liabilities and other long term benefits:
lainnya: asumsi-asumsi aktuarial. actuarial assumptions.
 Cadangan kerugian penurunan nilai piutang  Allowance for impairment losses of

murabahah murabahah receivables
Piutang murabahah dievaluasi untuk penurunan Murabahah receivables are evaluated for
nilai berdasarkan motode seperti yang dijelaskan di impairment on the methods described in Note 3e.
Catatan 3e.
43
416


Sumber utama ketidakpastian estimasi Key sources of estimation uncertainty
Bank melakukan review atas aset keuangan pada The Bank reviews its financial assets at each
setiap tanggal laporan untuk melakukan penilaian reporting date to evaluate the allowance for
atas cadangan kerugian penurunan nilai yang telah impairment losses.
dicatat.
Perhitungan cadangan penurunan nilai kolektif Collectively assessed impairment allowances
meliputi kerugian kredit yang melekat dalam cover credit losses inherent in portfolios of the
portofolio piutang murabahah Bank. Dalam menilai Bank’s murabahah receivables. In assessing the
kebutuhan untuk cadangan penurunan nilai need for collective impairment allowances,
kolektif, manajemen mempertimbangkan faktor- management considers factors such as financing
faktor seperti kualitas pembiayaan, karakteristik quality, characteristic of products and whether the
produk dan apakah pembiayaan tersebut telah financing has been restructured.
direstrukturisasi.
Dalam mengestimasi cadangan yang diperlukan, In order to estimate the required allowance,
asumsi-asumsi dibuat untuk menentukan model assumptions are made to define the way inherent
kerugian bawaan dan untuk menentukan losses are modeled and to determine the required
parameter input yang diperlukan, berdasarkan input parameters, based on historical experience
pengalaman historis dan kondisi ekonomi saat ini. and current economic conditions. The accuracy of
Ketepatan dari cadangan yang dihitung ini the allowances calculated depends on how well
tergantung pada seberapa tepat estimasi dan the estimates and assumptions on the model and
asumsi pada model dan parameter yang parameters used in determining collective
digunakan dalam menentukan cadangan kolektif. allowances.
Pertimbangan akuntansi yang penting dalam Critical accounting judgments in applying the
menerapkan kebijakan akuntansi Bank Bank’s accounting policies
Klasifikasi investasi pada surat berharga Classification of investment in marketable
securities
Dalam mengklasifikasikan investasi pada surat In classifying investment in marketable securities
berharga sebagai ”diukur pada biaya perolehan” as “measured at acquisition cost” and “measured
dan ”diukur pada nilai wajar melalui penghasilan at fair value through other comprehensive
komprehensif lain”, Bank telah menetapkan bahwa income”, the Bank has determined that they meet
investasi tersebut telah memenuhi persyaratan the requirements of such classification as set out
klasifikasi sebagaimana dijabarkan dalam in Note 3c.
Catatan 3c.
Sewa Leases

Penentuan apakah suatu perjanjian mengandung Determining whether an arrangement is or
unsur sewa membutuhkan pertimbangan yang contains a lease requires careful judgement to
cermat untuk menilai apakah perjanjian tersebut assess whether the arrangement conveys a right
memberikan hak untuk mendapatkan secara to obtain substantially all the economic benefits
substansial seluruh manfaat ekonomi dari from use of the asset throughout the period of use
penggunaan aset identifikasian dan hak untuk and right to direct the use of the asset, even if the
mengarahkan penggunaan aset identifikasian, right is not explicitly specified in the arrangement.
bahkan jika hak tersebut tidak dijabarkan secara
eksplisit di perjanjian.

Karena Bank tidak dapat dengan mudah Since the Bank could not readily determine the
menentukan suku bunga implisit, manajemen implicit rate, management uses the Bank's
menggunakan suku bunga pinjaman inkremental incremental borrowing rate as a discount rate.
Bank sebagai tingkat diskonto. Ada beberapa There are a number of factors to consider in
faktor yang perlu dipertimbangkan dalam determining an incremental borrowing rate, many
menentukan suku bunga pinjaman inkremental, of which need judgement in order to be able to
yang banyak di antaranya memerlukan reliably quantify any necessary adjustments to
pertimbangan untuk dapat secara andal mengukur arrive at the final discount rates.
penyesuaian yang diperlukan untuk sampai pada
tingkat diskonto akhir.
44
417


Sewa (lanjutan) Leases (continued)
Pertimbangan akuntansi yang penting dalam Critical accounting judgments in applying the
menerapkan kebijakan akuntansi Bank (lanjutan) Bank’s accounting policies (continued)
Dalam menentukan suku bunga pinjaman In determining incremental borrowing rate, the
inkremental, Bank mempertimbangkan faktor- Bank considers the following main factors; the
faktor utama berikut; risiko kredit Bank, jangka Bank's credit risk, the lease term, the lease
waktu sewa, jangka waktu pembayaran sewa, payment term, the economic environment, the time
lingkungan ekonomi, kapan sewa dilakukan, dan at which the lease is entered into, and the currency
mata uang pembayaran sewa. in which the lease payments are denominated.
Dalam menentukan jangka waktu sewa, Bank In determining the lease term, the Bank considers
mempertimbangkan semua fakta dan keadaan all facts and circumstances that create an
yang menimbulkan insentif ekonomi untuk economic incentive to exercise an extension
menggunakan opsi perpanjangan, atau tidak option, or not exercise a termination option.
menggunakan opsi penghentian. Opsi Extension options (or periods after termination
perpanjangan (atau periode setelah opsi options) are only included in the lease term if the
penghentian kontrak kerja) hanya termasuk dalam lease is reasonably certain to be extended (or not
jangka waktu sewa jika cukup pasti akan terminated).
diperpanjang (atau tidak dihentikan).
5. KAS 5. CASH
Kas yang dimiliki seluruhnya dalam mata uang Cash was all denominated in Rupiah. As of
Rupiah. Pada tanggal 31 Desember 2020 dan 31 December 2020 and 2019, the Bank has cash
2019, Bank memiliki kas dan kas pada vendor on hand and cash with vendors amounting to Rp
masing-masing sebesar Rp 226.404 (2019: 226,404 (2019: Rp 162,666) and Rp 883,570
Rp 162.666) dan Rp 883.570 (2019: Rp 548.667). (2019: Rp 548,667), respectively.
6. GIRO DAN PENEMPATAN PADA BANK 6. CURRENT ACCOUNTS AND PLACEMENTS

INDONESIA WITH BANK INDONESIA
a. Berdasarkan jenis a. By type
2020 2019
Rupiah Rupiah
Fasilitas Simpanan Bank Indonesia Bank Indonesia Sharia Deposit
Syariah (FASBIS) 128,300 370,000 Facilities (FASBIS)
Sertifikat Bank Indonesia Certificate of Bank Indonesia
Syariah (SBIS) 2,472,551 2,280,000 Sharia (SBIS)

Wadiah current accounts with
Giro wadiah pada Bank Indonesia 378,471 458,402 Bank Indonesia
2,979,322 3,108,402
Pendapatan yang akan diterima dari Accrued income from placements

penempatan pada Bank Indonesia 46,422 74,010 with Bank Indonesia
3,025,744 3,182,412
b. Berdasarkan jangka waktu b. By time period

Penempatan pada Bank Indonesia Placements with Bank Indonesia based on time
berdasarkan jangka waktu adalah sebagai period are as follows:
berikut :
2020 2019
Hingga 1 bulan 128,300 370,000 Up to 1 month

> 3 - 12 bulan 2,472,551 2,280,000 > 3 - 12 months
2,600,851 2,650,000
2,647,273 2,724,010
45
418

6. GIRO DAN PENEMPATAN PADA BANK 6. CURRENT ACCOUNTS AND PLACEMENTS

INDONESIA (lanjutan) WITH BANK INDONESIA (continued)
c. Berdasarkan sisa umur sampai dengan c. By remaining period to maturity date

tanggal jatuh tempo
Penempatan pada Bank Indonesia berdasarkan Placements with Bank Indonesia based on
sisa umur sampai dengan tanggal jatuh tempo remaining period to maturity date are as
adalah sebagai berikut: follows:
2020 2019

> 1 - 3 bulan 176,883 485,000 > 1 - 3 months
> 3 - 12 bulan 1,880,668 1,175,000 > 3 - 12 months
2,600,851 2,650,000
2,647,273 2,724,010
d. Informasi lainnya d. Other information
Pada tanggal 31 Desember 2020 dan 2019, As of 31 December 2020 and 2019, Bank’s
rasio GWM Bank adalah masing-masing GWM ratio was 3.8% and 4.9% for Rupiah,
sebesar 3,8% dan 4,9% untuk Rupiah. Bank respectively. The Bank has fulfilled the
telah memenuhi peraturan Bank Indonesia prevailing Bank Indonesia regulation regarding
yang berlaku mengenai GWM. GWM.
Bank menempatkan dana pada Sertifikat Bank The Bank placed its fund in Certificate of Bank
Indonesia Syariah (“SBIS”) dan Fasilitas Bank Indonesia Sharia (SBIS) and Bank Indonesia
Indonesia Syariah (“FASBIS”) dengan rata-rata Sharia’s Deposit Facility (FASBIS) with
tingkat imbalan dan bonus tahunan sebagai average annual return and bonus rate as
berikut: follows:
2020 2019
SBIS 4.53% 5.99% SBIS

FASBIS 3.52% 4.84% FASBIS
7. GIRO PADA BANK LAIN 7. CURRENT ACCOUNTS WITH OTHER BANKS
Seluruh giro pada bank lain adalah dalam mata All current accounts with other banks were in
uang Rupiah dan ditempatkan pada pihak ketiga Rupiah and were placed with third parties and
dan pihak berelasi, yang terdiri atas: related party, which consist of:
2020 2019
Pihak ketiga Third parties
PT Bank Central Asia Tbk 2,241 13,117 PT Bank Central Asia Tbk
PT Bank Mandiri (Persero) Tbk 250 250 PT Bank Mandiri (Persero) Tbk
PT Bank BNI Syariah 5 5 PT Bank BNI Syariah
PT Bank Mandiri Syariah - 100 PT Bank Mandiri Syariah
2,496 13,472
Pihak berelasi Related parties
PT Bank BTPN Tbk PT Bank BTPN Tbk
(Catatan 38) 25,225 24,395 (Note 38)
27,721 37,867
Pada tanggal 31 Desember 2020 dan 2019, seluruh As of 31 December 2020 and 2019, all current
giro pada bank lain diklasifikasikan lancar accounts with other banks were classified as
berdasarkan kolektibilitas OJK. Tidak terdapat giro current based on OJK grading. There was no
pada bank lain yang mengalami penurunan nilai. impaired current accounts with other banks.
Manajemen berpendapat bahwa tidak diperlukan Management believes that no allowance for
adanya cadangan kerugian penurunan nilai. impairment losses is necessary.
46
419

8. INVESTASI PADA SURAT BERHARGA 8. INVESTMENTS IN MARKETABLE SECURITIES
a. Berdasarkan kategori dan penerbit a. By category and issuer
Seluruh surat berharga adalah dalam mata All marketable securities were denominated in
uang Rupiah dan ditempatkan pada Bank Rupiah and were placed with Bank Indonesia
Indonesia dan pihak ketiga yang terdiri dari: and third parties, which consist of:
2020
Keuntungan Premium
Nilai yang belum yang belum Nilai
nominal/ direalisasi/ diamortisasi/ tercatat/
Nominal Unrealised Unamortised Carrying
value gain Premium amount
Diukur pada nilai wajar Measured at fair value through
melalui penghasilan other comprehensive
komprehensif lain: income:
Reksa dana syariah 85,000 79 - 85,079 Sharia mutual funds

85,000 79 - 85,079
Diukur pada biaya Measured at
perolehan: acquisition cost:
Certificate of Interbank
Sertifikat Mudharabah Mudharabah Investment
Antar Bank (SIMA) 79,000 - - 79,000 (SIMA)
Sukuk Bank Indonesia 966,417 - - 966,417 Bank Indonesia Sukuk
Sukuk Korporasi 138,000 - 3,339 141,339 Corporate Sukuk
Surat Berharga Syariah
Negara 1,430,274 - 8,530 1,438,804 Sovereign Sharia Securities
Reksa dana syariah 92,600 - - 92,600 Sharia mutual funds
2,706,291 - 11,869 2,718,160
Jumlah investasi pada Total investments in
surat berharga 2,791,291 79 11,869 2,803,239 marketable securities
Pendapatan yang akan

diterima dari investasi Accrued income from
pada surat berharga investments in marketable
23,553 securities
2,826,792
2019
Keuntungan Diskonto
value gain discount amount
Diukur pada nilai Measured at fair value

wajar melalui through other
penghasilan comprehensive income:
komprehensif
lain:
Reksa dana syariah 80,000 185 - 80,185 Sharia mutual funds

80,000 185 80,185
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47

8. INVESTASI PADA SURAT BERHARGA (lanjutan) 8. INVESTMENTS IN MARKETABLE SECURITIES

(continued)
a. Berdasarkan kategori dan penerbit (lanjutan) a. By category and issuer (continued)
2019
Keuntungan Diskonto
value gain discount amount
Diukur pada biaya Measured at

perolehan: acquisition cost:
Certificate of Interbank
Sertifikat Mudharabah Mudharabah Investment
Antar Bank (SIMA) 79,000 - - 79,000 (SIMA)
Sukuk Bank Indonesia 1,005,926 1,005,926 Bank Indonesia Sukuk
Sukuk Korporasi 50,000 - - 50,000 Corporate Sukuk
Surat Berharga Syariah
Negara 816,481 - (2,439) 814,042 Sovereign Sharia Securities
Reksa dana syariah 42,600 - - 42,600 Sharia mutual funds
1,994,007 - (2,439) 1,991,568
Jumlah investasi pada Total investments in
surat berharga 2,074,007 185 (2,439) 2,071,753 marketable securities
Pendapatan yang akan Accrued income from

diterima dari investasi investments in marketable
pada surat berharga 14,836 securities
2,086,589
Perubahan keuntungan (kerugian) yang belum The movement of unrealized gain (loss) on
direalisasi atas investasi pada surat berharga investments in marketable securities
yang diklasifikasikan sebagai diukur pada nilai classified as measured at fair value through
wajar melalui pendapatan komprehensif lain other comprehensive income as follows:
sebagai berikut:
2020 2019
Saldo, awal tahun 185) 941) Balance, beginning of year

Keuntungan yang belum direalisasi atas Unrealized gain from sale during
penjualan selama tahun berjalan - bersih (106) (756) the year - net PT Bank BTPN Syariah Tbk | Annual Report 2020
Jumlah sebelum pajak penghasilan terkait 79) 185) Total before related income tax
Pajak penghasilan terkait (Catatan 18f) (17) (46) Related income (Note 18f)
Saldo, akhir tahun - bersih 62) 139) Balance, end of year - net

2020 2019

> 1 - 3 bulan 123,689 90,223 > 1 - 3 months
> 3 - 6 bulan 579,595 783,191 > 3 - 6 months
> 6 - 9 bulan 82,784 10,006 > 6 - 9 months
Lebih dari 12 bulan 1,584,942 876,557 More than 12 months
2,803,239 2,071,753
Pendapatan yang akan diterima dari investasi Accrued income from investments
pada surat berharga 23,553 14,836 in marketable securities
2,826,792 2,086,589
421
48


(continued)

tanggal jatuh tempo
2020 2019

> 1 - 3 bulan 505,015 481,150 > 1 - 3 months
> 3 - 6 bulan 274,186 - > 3 - 6 months
> 6 - 9 bulan - 60,132 > 6 - 9 months
Lebih dari 12 bulan 1,244,602 738,510 More than 12 months
2,803,239 2,071,753
Pendapatan yang akan diterima dari investasi Accrued income from investments
pada surat berharga 23,553 14,836 in marketable securities
2,826,792 2,086,589
d. Berdasarkan akad d. By contract
2020 2019
Mudharabah 220,339 129,000 Mudharabah

Ijarah 966,417 814,042 Ijarah
Wakalah 177,679 122,785 Wakalah
Musyarakah muntahiyah bittamlik 1,438,804 1,005,926 Musyarakah muntahiyah bittamlik
2,803,239 2,071,753
Pendapatan yang akan diterima dari Accrued income from investments
investasi pada surat berharga 23,553 14,836 in marketable securities
2,826,792 2,086,589
e. Tingkat imbal hasil rata-rata setahun e. Average rate of return per annum
31 Desember/ 31 Desember/
December 2020 December 2019
Surat Berharga Syariah Negara 6.47% 6.81% Sovereign Sharia Securities

Sertifikat Mudharabah Antar Bank Certificate of Interbank Mudharabah
(SIMA) 4.23% 5.12% Investment (SIMA)
Reksa dana syariah 7.23% 7.79% Sharia mutual funds
Sukuk Korporasi 6.57% 7.00% Corporate Sukuk
Sukuk Bank Indonesia 4.29% 5.54% Sukuk Bank Indonesia
f. Berdasarkan peringkat f. By rating
Sukuk korporasi berdasarkan peringkat adalah Corporate sukuk by rating was as follows:
sebagai berikut:
2020 2019
PT Bank CIMB Niaga Tbk PT Bank CIMB Niaga Tbk

Unit Usaha Syariah Sharia Business Unit
Pemeringkat Pefindo Pefindo Rating agency
Peringkat id AAA id AAA Rating
PT Bank BRI Syariah Tbk PT Bank BRI Syariah
Pemeringkat Pefindo - Rating agency
Peringkat id AA+ - Rating
PT Bank BPD Sumatera Barat PT Bank BPD Sumatera Barat
Unit Usaha Syariah Sharia Business Unit
Peringkat id A - Rating
PT Bank Mandiri Syariah PT Bank Mandiri Syariah
Peringkat id AA+ - Rating
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49


(continued)
g. Cadangan kerugian penurunan nilai g. Allowance for impairment losses
Berdasarkan ketentuan OJK yang berlaku, Based on the prevailing OJK regulation, all
seluruh surat berharga pada tanggal investment in marketable securities as of
31 Desember 2020 dan 2019 digolongkan 31 December 2020 and 2019 were classified
sebagai lancar. as current.
Manajemen berpendapat bahwa tidak Management believes that no allowance for

diperlukan adanya cadangan penurunan nilai impairment losses is necessary on investment
pada investasi pada surat berharga. in marketable securities.
h. Pada tanggal 31 Desember 2020 dan 2019, h. As of 31 December 2020 and 2019, total
jumlah investasi pada surat berharga yang investments in marketable securities that
digolongkan sebagai setara kas adalah were classified as cash equivalents
masing-masing sebesar Rp 555.839 dan amounted to Rp 555,839 and Rp 401,814,
Rp 401.814. respectively.
9. PIUTANG MURABAHAH 9. MURABAHAH RECEIVABLES
Semua piutang murabahah yang diberikan oleh All murabahah receivables were denominated in
Bank adalah dalam mata uang Rupiah dengan Rupiah, with details as follows:
rincian sebagai berikut:
2020 2019
Piutang murabahah 9,514,196) 8,969,565 Murabahah receivables

Pendapatan yang akan diterima dari Accrued income from murabahah
piutang murabahah 87,749) 89,601) receivables
Dikurangi: Cadangan kerugian Less: Allowance for impairment
penurunan nilai (849,396) (291,820) losses
8,752,549) 8,767,346)
a. Berdasarkan sektor ekonomi dan kolektibilitas a. By economic sector and grading based
menurut peraturan OJK on OJK regulation
2020
Lancar/
Dalam perhatian
khusus/ Special Kurang lancar/ Diragukan/ PT Bank BTPN Syariah Tbk | Annual Report 2020
Current mention Substandard Doubtful Macet/Loss Jumlah/Total
Perdagangan, restoran dan Trading, restaurant and

hotel 7,830,406) 70,333) 44,085) 4,443) 98,749) 8,048,016) hotel
Pertanian dan perikanan 677,561) 5,546) 3,382) 656) 7,443) 694,588) Agriculture and fishery
Perindustrian 248,611) 1,955) 1,526) 280) 4,765) 257,137) Manufacturing
Sosial/masyarakat 473,421) 4,048) 3,938) 578) 11,495) 493,480) Social/public
Transportation,
Pengangkutan, pergudangan warehousing and
dan telekomunikasi 11,627) 123) 83) 27) 331) 12,191) telecommunication
Jasa usaha 4,303) 78) 14) 1) 90) 4,486) Business services
Pertambangan 2,421) 38) 12) 2) 46) 2,519) Mining
Lainnya 1,638) 3) 22) 1) 115) 1,779) Others
9,249,988) 82,124) 53,062) 5,988) 123,034) 9,514,196)

)
diterima dari piutang murabahah
murabahah 82,840) 4,909) -) -) -) 87,749) receivables
Dikurangi: Cadangan kerugian Less: Allowance for

penurunan nilai (627,050) (42,605) (50,994) (5,835) (122,912) (849,396) impairment losses
8,705,778) 44,428) 2,068) 153) 122) 8,752,549)
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50

9. PIUTANG MURABAHAH (lanjutan) 9. MURABAHAH RECEIVABLES (continued)
a. Berdasarkan sektor ekonomi dan kolektibilitas a. By economic sector and grading based
menurut peraturan OJK (lanjutan) on OJK regulation (continued)
2019
Dalam
perhatian
khusus/
Lancar/ Special Kurang lancar/ Diragukan/
Current mention Substandard Doubtful Macet/Loss Jumlah/Total
Perdagangan, restoran dan Trading, restaurant and

hotel 6,838,445) 100,1900 59,139) 21,781) 22,189) 7,041,744) hotel
Pertanian 673,063) 5,649) 3,522) 952) 1,135) 684,321) Agriculture
Perindustrian 329,474) 5,868) 2,730) 867) 818) 339,757) Manufacturing
Sosial/masyarakat 835,031) 15,091) 5,766) 1,366) 1,796) 859,050) Social/public
Transportation,
Pengangkutan, pergudangan warehousing and
dan telekomunikasi 26,518) 324) 188) 84) 21) 27,135) telecommunication
Jasa usaha 6,124) 121) 38) 28) 30) 6,341) Business services
Pertambangan 4,113) 140) 16) 3) -) 4,272) Mining
Lainnya 6,492) 252) 105) 22) 74) 6,945) Others
)
8,719,260) 127,635) 71,504) 25,103) 26,063) 8,969,565)

diterima dari piutang murabahah
murabahah 81,996) 7,605) -) -) -) 89,601) receivables

penurunan nilai (132,188) (60,176) (53,577) (20,127) (25,752) (291,820) impairment losses
8,669,068) 75,064) 17,927) 4,976) 311) 8,767,346)

2020 2019
Hingga 1 tahun 4,454,329) 4,314,161) Up to 1 year

> 1 - 2 tahun 5,059,867) 4,655,404) > 1 - 2 years
9,514,196) 8,969,565)

8,752,549) 8,767,346)

tanggal jatuh tempo
2020 2019
Hingga 1 bulan 100,952) 115,498) Up to 1 month

> 1 - 3 bulan 430,848) 447,702) > 1 - 3 months
> 3 - 12 bulan 6,370,078) 6,110,230) > 3 - 12 months
> 1 - 2 tahun 2,612,318) 2,296,135) > 1 - 2 years
9,514,196) 8,969,565)
8,752,549) 8,767,346)
d. Berdasarkan hubungan dengan debitur d. By relationship with debtors
Pada tanggal 31 Desember 2020 dan As of 31 December 2020 and 2019, all
2019, seluruh piutang murabahah diberikan murabahah receivables were given to third
kepada pihak ketiga. parties.
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51

e. Tingkat margin rata-rata setahun e. Average margin rate per annum
2019 dan/and 2020
Tingkat margin rata-rata setahun 25 % - 30% Average margin rate per annum
f. Pembiayaan yang direstrukturisasi f. Restructured financing
Pada tanggal 31 Desember 2020 dan 2019, As of 31 December 2020 and 2019, total
jumlah piutang pembiayaan yang restructured financing receivables based on
direstrukturisasi berdasarkan kolektibilitas grading was as follows:
adalah:
2020 2019
Lancar 2,865,772) 47,400) Current

Dalam perhatian khusus 3,880) 2,229) Special mention
Kurang lancar 44,008) 968) Substandard
Diragukan 3,712) 572) Doubtful
Macet 121,258) 384) Loss
3,038,630) 51,553)
Cadangan kerugian penurunan nilai (693,710) (4,862) Allowance for impairment losses
2,344,920) 46,691)
Sebagai dampak dari pandemi Covid-19 yang As the impacts of the Covid-19 pandemic
melanda Indonesia sejak bulan Maret 2020, which has been spreaded to Indonesia since
sejumlah piutang murabahah telah March 2020, certain amount of murabahah
direstrukturisasi berdasarkan Peraturan OJK receivables has been restructured based on
No. 11/POJK.03/ 2020 tanggal 16 Maret 2020 OJK Regulation No. 11/POJK.03/ 2020
tentang Stimulus Perekonomian Nasional dated 16 March 2020 concerning National
Sebagai Kebijakan Countercyclical Dampak Economic Stimulus as a Countercyclical
Penyebaran Corona Virus Disease 2019 dan Policy on the Impacts of the Spread of
Peraturan OJK No. 48/POJK.03/2020 tanggal Corona Virus Disease 2019 and OJK
1 Desember 2020 tentang Perubahan Atas Regulation No. 48/POJK.03/2020 dated
Peraturan OJK No.11/POJK.03/2020. Jumlah 1 December 2020 concerning Amendments
piutang murabahah yang telah direstrukturisasi to OJK Regulation No.11/POJK.03/2020.
sampai dengan tanggal 31 Desember 2020 The amount of murababah receivables
adalah sebesar Rp 7 triliun (nilai penuh) which have been restructured up to
(berdasarkan saldo piutang pada saat 31 December 2020 was Rp 7 trillion (full PT Bank BTPN Syariah Tbk | Annual Report 2020
direstrukturisasi). Bank melakukan amount) (based on the balance of
restrukturisasi dengan skema penundaan receivables at restructuring date). The Bank
pembayaran cicilan atau perpanjangan jangka provided restructuring under a scheme of
waktu pembiayaan. Saldo piutang murabahah installment payments delays or financing
yang telah direstrukturisasi pada tanggal period extension. The outstanding balance
31 Desember 2020 adalah sebesar Rp 3 trilliun of murabahah receivables which have been
(nilai penuh). restructured as of 31 December 2020 was
Rp 3 trillion (full amount).
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52

g. Informasi lainnya g. Other information
1) Perubahan cadangan kerugian penurunan 1) The movement of allowance for

nilai piutang murabahah sebagai berikut: impairment losses on murabahah
receivables was as follows:
2020 2019
Saldo, awal tahun 291,820) 215,949) Balance, beginning of year

Penyisihan selama tahun berjalan Provision made during the year
(Catatan 32) 850,389) 309,103) (Note 32)
Penghapusbukuan selama tahun
berjalan (296,772) (236,908) Written-off during the year
Penerimaan kembali piutang yang Recovery of receivables
telah dihapusbuku 3,959) 3,676) written-off
Saldo, akhir tahun 849,396) 291,820) Balance, ending of year
Manajemen Bank berkeyakinan bahwa The Bank’s management believes that

jumlah cadangan kerugian penurunan nilai the allowance for impairment losses
yang dibentuk cukup untuk menutupi provided was adequate to cover
kemungkinan penurunan nilai piutang possible impairment losses on
murabahah. murabahah receivables.
2) Rasio pemenuhan cadangan kerugian 2) The Bank’s ratio of allowance for

penurunan nilai piutang murabahah Bank impairment losses on murabahah
(persentase cadangan kerugian penurunan receivables (percentage of allowance for
nilai piutang murabahah yang telah dibentuk impairment losses on murabahah
terhadap jumlah minimum cadangan receivables recorded by the Bank to the
kerugian penurunan nilai piutang minimum allowance for impairment
murabahah sesuai ketentuan OJK) pada losses on murabahah receivables as
tanggal 31 Desember 2020 dan 2019 required by OJK ) as of 31 December
masing-masing adalah sebesar 369,71% 2020 and 2019 was 369.71% and
dan 204,19% 204.19%, respectively.
3) Rasio Pembiayaan Bermasalah/Non- 3) The ratio of Non-Performing Financing

Performing Financing (NPF) piutang (NPF) of murabahah receivables as of
murabahah pada tanggal 31 Desember 31 December 2020 and 2019 was as
2020 dan 2019 adalah sebagai berikut: follows:
2020 2019
Persentase NPF - bruto 1.91% 1.37% NPF Percentage - gross

Persentase NPF - neto 0.03% 0.26% NPF Percentage - net
4) Pada tanggal 31 Desember 2020 dan 2019, 4) As of 31 December 2020 and 2019, the
Bank telah memenuhi ketentuan Batas Bank had complied with Legal Lending
Maksimum Pemberian Kredit, baik untuk Limit requirements for both related
pihak berelasi maupun untuk pihak ketiga. parties and third parties.
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53

g. Informasi lainnya (lanjutan) g. Other information (continued)
5) Dalam rangka implementasi Program 5) In conjunction with the implementation

Pemulihan Ekonomi Nasional (PEN) sesuai of National Economic Recovery
dengan Peraturan Menteri Keuangan Program (PEN) in accordance with the
Republik Indonesia (PMK) Minister of Finance of Republic of
No. 71/PMK.08/2020 tanggal 23 Juni 2020 Indonesia Regulation (PMK) No. 71/
tentang Tata Cara Penjaminan Pemerintah PMK.08/2020 dated 23 June 2020
Melalui Badan Usaha Penjaminan Yang concerning Government Guarantee
Ditunjuk Dalam Rangka Pelaksanaan Procedures through Designated
Program Pemulihan Ekonomi Nasional, Guarantee Company in conjunction
Bank telah berpartisipasi dengan menjadi with the Implementation of National
peserta penjaminan. Pada tanggal Economic Recovery Program, the Bank
31 Desember 2020, piutang murabahah has participated as a guarantee
sebesar Rp 2.649.104 telah dijamin oleh participant. As of 31 December 2020,
Badan Usaha Penjaminan yang ditunjuk murabahah receivables amounting to
yaitu PT Penjaminan Jamkrindo Syariah dan Rp 2,649,104 were guaranteed by the
PT Jaminan Pembiayaan Askrindo Syariah. designated Guarantee Company which
were PT Penjaminan Jamkrindo
Syariah and PT Jaminan Pembiayaan
Askrindo Syariah.
10. PEMBIAYAAN MUSYARAKAH 10. MUSYARAKAH FINANCING
Semua pembiayaan musyarakah yang diberikan All musyarakah financing was denominated in
oleh Bank adalah dalam mata uang Rupiah dengan Rupiah, with details as follows:
rincian sebagai berikut:
2020 2019
Pembiayaan musyarakah 8,315) 29,129) Musyarakah financing

penurunan nilai (83) (291) impairment losses
8,232) 28,838)
a. Berdasarkan sektor ekonomi dan a. By economic sector and grading based on

kolektibilitas menurut peraturan OJK OJK regulations
2020
Dalam
perhatian
khusus/ Kurang
Lancar/ Special lancar/ Diragukan/ Jumlah/
Current mention Substandard Doubtful Macet/Loss Total
Financial
Perantara keuangan 8,315) - - - - 8,315) intermediaries
Dikurangi: Cadangan Less: Allowance for

kerugian impairment
penurunan nilai (83) - - - - (83) losses
8,232) - - - - 8,232)
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54

10. PEMBIAYAAN MUSYARAKAH (lanjutan) 10. MUSYARAKAH FINANCING (continued)
a. Berdasarkan sektor ekonomi dan a. By economic sector and grading based on

kolektibilitas menurut peraturan OJK OJK regulations (continued)
(lanjutan)
2019
Dalam
perhatian
khusus/ Kurang
Lancar/ Special lancar/ Diragukan/ Jumlah/
Current mention Substandard Doubtful Macet/Loss Total
Financial
Perantara keuangan 29,129) - - - - 29,129) intermediaries
Dikurangi: Cadangan Less: Allowance for

kerugian impairment
penurunan nilai (291) - - - - (291) losses
28,838) - - - - 28,838)
2020 2019
< 1 tahun -) 24,129) < 1 year

> 1 - 2 tahun 8,315) 5,000) > 1 - 2 years
8,315) 29,129)

8,232) 28,838)

tanggal jatuh tempo
2020 2019
> 3 - 12 bulan 2,634) 24,129) > 3 - 12 months

> 1 - 2 tahun 5,681) 5,000) > 1 - 2 years
8,315) 29,129)

8,232) 28,838)
d. Berdasarkan hubungan dengan debitur d. By relationship with debtors
Pada tanggal 31 Desember 2020 dan 2019, As of 31 December 2020 and 2019, all
seluruh pembiayaan musyarakah diberikan musyarakah financing were given to third
kepada pihak ketiga. parties.
e. Tingkat imbal hasil setahun e. Rate of return per annum
Tingkat imbal hasil 31 Desember 2020 dan The rate of return as of 31 December 2020
2019 adalah setara dengan 10,75%. and 2019 was equal to 10.75%.
55
428

10. PEMBIAYAAN MUSYARAKAH (Lanjutan) 10. MUSYARAKAH FINANCING (Continued)
f. Informasi lainnya f. Other information
1) Perubahan cadangan kerugian pembiayaan 1) The movement of allowance for impairment

musyarakah adalah sebagai berikut: losses on musyarakah financing was as
follows:
2020 2019
Saldo, awal tahun 291) - Balance, beginning of year

(Pemulihan) Penyisihan selama (Reversal) Allowance made during the year
tahun berjalan (Catatan 32) (208) 291 (Note 32)
Saldo, akhir tahun 83) 291 Balance, ending of year
Penilaian atas cadangan kerugian Assessment on allowance for impairment

penurunan nilai musyarakah dilakukan losses on musyarakah financing is made
secara kolektif. collectively.
Manajemen Bank berkeyakinan bahwa The Bank’s management believes that the
jumlah cadangan kerugian penurunan allowance for impairment losses provided
nilai yang dibentuk cukup untuk menutupi is adequate to cover possible impairment
kemungkinan penurunan nilai loss on musyarakah financing.
pembiayaan musyarakah.
2) Tidak terdapat Non-Performing Financing 2) There was no Non-Performing Financing

(NPF) pembiayaan musyarakah pada (NPF) of musyarakah financing as of
tanggal 31 Desember 2020 dan 2019. 31 December 2020 and 2019.
3) Pada tanggal 31 Desember 2020 dan 3) As of 31 December 2020 and 2019, the
2019, Bank telah memenuhi ketentuan Bank had complied with Legal Lending Limit
Batas Maksimum Pemberian Kredit, baik requirements for both related parties and
untuk pihak berelasi maupun untuk pihak third parties.
ketiga.
11. BEBAN DIBAYAR DIMUKA 11. PREPAYMENTS
2020 2019
Sewa gedung 2,312 77,900 Building rental

Hak guna pakai lisensi 9,512 9,143 Right-of-use license
Pemeliharaan dan perbaikan IT 4,505 3,432 IT maintenance and renewal PT Bank BTPN Syariah Tbk | Annual Report 2020
Lainnya 18,580 3,153 Others
34,909 93,628
Sejak tanggal 1 Januari 2020, Bank telah Starting 1 January 2020, the Bank has
mengimplementasikan PSAK 73. Oleh karena itu, implemented PSAK 73. Therefore, building
sewa gedung yang memenuhi kriteria PSAK 73 rental that meets the criteria of PSAK 73 has
telah dicatat sebagai aset hak-guna (bagian dari been recorded as right-of-use assets (as part of
aset tetap). fixed assets).
56
429

12. ASET TETAP 12. FIXED ASSETS

2020
1 Januari/ Penambahan/ Pengurangan/ Reklasifikasi/ 31 Desember/
January Addition Deduction Reclassification December
Model revaluasi Revaluation model

Kepemilikan langsung Direct ownership
Tanah 9,467) -) -) -) 9,467) Land
Model biaya Cost model

Bangunan 10,582) -) -) -) 10,582) Buildings
Kendaraan bermotor 179,677) 15,302) (33,495) 7,477) 168,961) Motor vehicles
Perlengkapan kantor 209,082) 11,587) (6,236) 3,992) 218,425) Office equipment
Leasehold improvement 141,654) 15,042) (1,451) (82) 155,163) Leasehold improvement
Aset hak-guna 213,179) 35,598) (11,000) -) 237,777) Right-of-use assets
Aset dalam penyelesaian 149) 25,518) -) (11,387) 14,280) Construction in progress
763,790) 103,047) (52,182) -) 814,655)

Akumulasi penyusutan/ Accumulated depreciation/
amortisasi amortization
Bangunan (4,576) (1,031) -) -) (5,607) Buildings
Kendaraan bermotor (90,930) (34,703) 32,995) (3) (92,641) Motor vehicles
Perlengkapan kantor (146,334) (35,963) 4,516) 3) (177,778) Office equipment
Leasehold improvement (99.221) (12,782) 1,428) -) (110,575) Leasehold improvement
Aset hak-guna (34,656) (72,245) 10,963) -) (95,938) Right-of-use assets
(375,717) (156,724) 49,902) -) (482,539)
388,073) 332,116)
Nilai buku bersih Net book value
2019
1 Januari/ Penambahan/ Pengurangan/ Reklasifikasi/ 31 Desember/
January Addition Deduction Reclassification December
Model revaluasi Revaluation model

Tanah 9,467) - -) -) 9,467) Land

Bangunan 10,555) 27 -) -) 10,582) Buildings
Kendaraan bermotor 124,575) 63,857 (8,755) -) 179,677) Motor vehicles
Perlengkapan kantor 189,585) 10,535 (15,736) 24,698) 209,082) Office equipment
Leasehold improvement 154,943) 20,222 (33,511) -) 141,654) Leasehold improvement
Aset dalam penyelesaian -) 24,847 -) (24,698) 149) Construction in progress
489,125) 119,488 (58,002) -) 550,611)

Akumulasi penyusutan Accumulated depreciation
Bangunan (3,903) (673) -) - (4,576) Buildings

Kendaraan bermotor (73,095) (26,258) 8,423) - (90,930) Motor vehicles
Perlengkapan kantor (117,023) (40,696) 11,385) - (146,334) Office equipment
Leasehold improvement (118,303) (13,799) 32,881) - (99.221) Leasehold improvement
(312,324) (81,426) 52,689) - (341,061)
Nilai buku bersih 176,801) 209,550) Net book value
Rincian keuntungan penjualan aset tetap adalah Detail of gains on sale of fixed assets was as
2020 2019
Hasil atas penjualan aset tetap 5,934) 2,162) Proceeds from sale of fixed assets
Nilai buku (29) (1,536) Book value
Keuntungan penjualan aset tetap 5,905) 626) Gains on sale of fixed assets
Bank menyewa gedung, kendaraan bermotor dan The Bank leases buildings, motor vehicles and ATM
mesin ATM masing-masing untuk periode 1-11 machines for a term of 1-11 years, 3 years and 5
tahun, 3 tahun dan 5 tahun. Kontrak tersebut years, respectively. The contracts include an option
mencakup opsi untuk memperbarui sewa untuk to renew the lease for an additional period for the
periode tambahan dengan durasi yang sama same duration after the end of the contract term.
setelah akhir masa kontrak.
57
430

12. ASET TETAP (lanjutan) 12. FIXED ASSETS (continued)

Perubahan nilai tercatat aset hak-guna selama Movement of the carrying amount of right-of-use
tahun 2020 adalah sebagai berikut: assets during 2020 was as follows:
2020
Kendaraan Bermotor
dan ATM/
Properti/ Motor Vehicles and Jumlah/
Property ATM Total
Nilai tercatat, awal tahun 168,974) 9,549) 178,523) Carrying amount, beginning of year
Penambahan 34,297) 1,301) 35,598) Addtition
Pengurangan -) (37) (37) Deduction
Beban amortisasi (66,964) (5,281) (72,245) Amortization charge
Nilai tercatat, akhir tahun 136,307) 5,532) 141,839) Carrying amount, ending of year
Jumlah yang diakui dalam laba rugi yang Amounts related with lease transactions which have
berhubungan dengan transaksi sewa selama been recognised in profit or loss during 2020 was as
tahun 2020 adalah sebagai berikut: follows:
2020
Bunga atas kewajiban sewa 2,269 Interest on lease liabilities

Pembayaran sewa variabel tidak termasuk dalam Variable lease payments not included in
pengukuran kewajiban sewa 3,018 the measurement of lease liabilities
Amortisasi aset hak-guna 72,245 Amortization of right-of-use assets
Beban yang berkaitan dengan sewa jangka pendek atau Expenses relating to short-term or low
nilai rendah 8,816 value leases
Pada tanggal 31 Desember 2020 dan 2019, aset As of 31 December 2020 and 2019, fixed assets,
tetap, kecuali tanah, telah diasuransikan kepada except for land, have been insured by PT Asuransi
PT Asuransi Adira Dinamika Syariah (pihak ketiga) Adira Dinamika Syariah (third party) with total
dengan total nilai pertanggungan sebesar coverage of Rp 193,975 and Rp 142,288
Rp 193.975 dan Rp 142.288. Bank berpendapat respectively. The Bank believes that the insurance
bahwa nilai pertanggungan asuransi cukup untuk coverage is adequate to cover possible losses
menutup kemungkinan kerugian dari aset tetap arising from the fixed assets.
tersebut.
Pada tanggal 31 Desember 2020 dan 2019, Bank As of 31 Desember 2020 and 2019, the Bank
melakukan peninjauan kembali atas masa performed a review on useful life, depreciation
manfaat, metode penyusutan dan nilai residu aset method and residual value of financial assets and
tetap dan menyimpulkan bahwa tidak terdapat conclude that there were no changes in these PT Bank BTPN Syariah Tbk | Annual Report 2020
perubahan atas metode dan asumsi tersebut. methods and assumptions.
Berdasarkan penelaahan manajemen, tidak Based on management review, there was no

terdapat indikasi penurunan nilai atas aset tetap indication of impairment in the value of fixed assets.
tersebut di atas.
Pada tanggal 31 Desember 2020 dan 2019, tidak As of 31 December 2020 and 2019, there were no
terdapat aset tetap yang digunakan sebagai fixed assets pledged as collaterals and no limitation
jaminan dan tidak terdapat pembatasan of ownership on fixed assets.
kepemilikan atas semua aset tetap.
Pada tanggal 31 Desember 2020, aset tetap yang As of 31 December 2020, fixed assets which had
sudah disusutkan penuh namun masih digunakan been fully depreciated but still used to support
untuk menunjang aktivitas operasi Bank adalah the Bank’s operations amounted to Rp 288,295
sebesar Rp 288.295 (2019: Rp 192.406). (2019: Rp 192,406).
Pada tanggal 31 Desember 2020 dan 2019, As of 31 December 2020 and 2019, the acquisition
jumlah harga perolehan tanah Bank adalah cost of the Bank’s land amounted to Rp 3,987.
sebesar Rp 3.987.
58
431

13. ASET TAKBERWUJUD 13. INTANGIBLE ASSETS
2020
Saldo awal/
Beginning Penambahan/ Pengurangan/ Reklasifikasi/ Jumlah/
Balance Addition Deduction Reclassification Total
Biaya perolehan Cost
Piranti lunak 97,839) 205) (5,298) 77,501) 170,247) Software
Pengembangan piranti
lunak 29,435) 63,210) -) (77,501) 15,144) Software development
127,274) 63,415) (5,298) -) 185,391)
Akumulasi amortisasi Accumulated amortization

Piranti lunak (60,480) (27,901) 5,298) -) (83,083) Software
(60,480) (27,901) 5,298) -) (83,083)
66,794) 102,308)
2019
Saldo awal/
Beginning Penambahan/ Pengurangan/ Reklasifikasi/ Jumlah/
Balance Addition Deduction Reclassification Total
Biaya perolehan Cost
Piranti lunak 79,129) -) (6,145) 24,855) 97,839) Software
Pengembangan piranti
lunak 12,912) 41,542) (164) (24,855) 29,435) Software development
92,041) 41,542) (6,309) -) 127,274)
Akumulasi amortisasi Accumulated amortization

Piranti lunak (46,307) (19,521) 5,348) -) (60,480) Software
(46,307) (19,521) 5,348) -) (60,480)
45,734) 66,794)
Sisa periode amortisasi untuk piranti lunak pada Remaining amortisation period of software as of
tanggal 31 Desember 2020 dan 2019 adalah 31 December 2020 and 2019 was below 4 years.
kurang dari 4 tahun.
Manajemen berpendapat bahwa tidak terdapat Management believes that there was no indication
indikasi adanya penurunan nilai aset of impairment in the value of intangible assets.
takberwujud.
terdapat aset takberwujud yang digunakan intangible assets pledged as collaterals and no
sebagai jaminan dan tidak terdapat pembatasan limitation of ownership on the intangible assets.
kepemilikan atas semua aset takberwujud.
14. ASET LAIN-LAIN – BERSIH 14. OTHER ASSETS – NET
2020 2019

Uang muka 2,740 19,893 Advances
Uang jaminan 8,761 8,673 Guarantee deposits
Aset imbalan kerja (Catatan 37) - 13,723 Employee benefits assets (Note 37)
Lain-lain 6,328 10,645 Others
17,829 52,934
Lain-lain sebagian besar terdiri dari berbagai Others mainly consist of various receivables from
macam tagihan dari transaksi kepada pihak transaction with third parties.
ketiga.
59
432

15. LIABILITAS SEGERA 15. LIABILITIES DUE IMMEDIATELY
2020 2019
Titipan bagi hasil deposito 5,688 4,307 Unsettled profit sharing of time deposits
Titipan pencairan deposito 38,412 - Unsettled time deposits withdrawal
Lainnya 3,406 5,317 Others
47,506 9,624
Lainnya terdiri dari utang lainnya kepada pihak Others mainly consist of other payables to third
ketiga. parties.
16. BAGI HASIL YANG BELUM DIBAGIKAN 16. UNDISTRIBUTED REVENUE SHARING
Akun ini merupakan bagi hasil yang belum This account represents the undistributed share of
dibagikan oleh Bank kepada shahibul maal atas the customer (shahibul maal) on the distribution of
bagian keuntungan hasil usaha Bank yang telah income generated by the Bank from managing
disisihkan dari pengelolaan dana mudharabah. mudharabah funds.
Bagi hasil yang belum dibagikan Bank pada Undistributed revenue sharing which has not been
tanggal 31 Desember 2020 dan 2019 adalah bagi distributed by the Bank as of 31 December 2020
hasil untuk deposito dan tabungan mudharabah and 2019 for mudharabah time deposits and
sebesar Rp 18.666 (2019: Rp 21,861). saving deposits amounted to Rp 18,666 (2019:
Rp 21,861).
17. SIMPANAN NASABAH 17. DEPOSITS FROM CUSTOMERS
2020 2019
Tabungan wadiah Wadiah saving deposits
Tabungan Wadiah TUR Prospera 1,749,249 1,813,316 Wadiah TUR Prospera saving deposits
Tepat Tabungan 37,095 37,481 Tepat saving deposits
Tabungan BTPN WOW Ib 14,737 15,205 BTPN WOW iB saving deposits
Tepat Tabungan Rencana 4,531 3,883 Tepat Rencana saving deposits
Tabungan Mapan Syariah 47 113 Mapan Syariah saving deposits
Tabungan Haji 118 117 Hajj saving deposits
1,805,777 1,870,115
Giro wadiah 50,954 25,248 Wadiah demand deposits
1,856,731 1,895,363
Pihak berelasi Related parties
Tabungan wadiah Wadiah saving deposits
Tepat Tabungan 248 372 Tepat saving deposits
Tepat Tabungan Rencana 136 150 Tepat Rencana saving deposits
384 522
1,857,115 1,895,885
Giro wadiah merupakan giro wadiah yad- Wadiah demand deposits represent wadiah yad-
dhamanah yaitu titipan dana pihak lain yang dapat dhamanah in which depositors can be given
diberikan bonus berdasarkan kebijakan Bank. bonuses based on the Bank’s discretion policy.
Selama tahun yang berakhir pada tanggal During the years ended 31 December 2020 and
31 Desember 2020 dan 2019, Bank membagikan 2019, the Bank distributed bonuses for wadiah
bonus untuk produk giro wadiah masing-masing demand deposits amounting to Rp 999 and
sebesar Rp 999 dan Rp 4.007 (Catatan 31). Rp 4,007, respectively (Note 31). The average
Bonus rata-rata giro wadiah untuk tahun yang bonus rate for wadiah demand deposits for the
berakhir pada tanggal 31 Desember 2020 dan years ended 31 December 2020 and 2019 was
2019 masing-masing adalah 3,90% dan 7,06%. 3.90% dan 7.06%, respectively.
60
433

17. SIMPANAN NASABAH (lanjutan) 17. DEPOSITS FROM CUSTOMERS (continued)
Tabungan wadiah merupakan simpanan dana Wadiah saving deposits represent deposits in
dalam mata uang Rupiah yang dapat diberikan Rupiah in which depositors can be given bonuses
bonus berdasarkan kebijakan Bank. Selama tahun based on the Bank’s discretion policy. During the
yang berakhir pada tanggal 31 Desember 2020 years ended 31 December 2020 and 2019, the
dan 2019, Bank membagikan bonus untuk produk Bank distributed bonuses for WOW iB wadiah
tabungan WOW iB wadiah masing-masing saving deposits amounting to nil and Rp 567,
sebesar nihil dan Rp 567 (Catatan 31). respectively (Note 31).
18. PERPAJAKAN 18. TAXATION
a. Utang pajak a. Taxes payable
2020 2019
Pajak penghasilan badan Corporate income tax
- Pasal 25 36,018 45,980 Article 25 -
- Pasal 29 71,247 12,186 Article 29 -
107,265 58,166
Pajak lainnya Other taxes

- Pasal 21 5,748 6,716 Article 21 -
- Pasal 23, 26 dan 4(2) 5,227 9,701 Article 23, 26 and 4(2) -
- Pajak pertambahan nilai 13 - Value added tax -
10,988 16,417
Total 118,253 74,583 Total
b. Beban pajak penghasilan b. Income tax expense
2020 2019
Pajak penghasilan badan Corporate income tax
- Kini (316,829) (526,767) Current -
- Tangguhan 47,147) 48,152) Deferred -
(269,682) (478,615)
c. Berdasarkan Undang-Undang perpajakan di c. Under the Indonesian taxation laws, the Bank
Indonesia, Bank menghitung dan submits tax returns on a self-assessment
melaporkan/menyetorkan pajak berdasarkan basis. The tax authorities may assess/amend
sistem self-assessment. Fiskus dapat taxes within the statute of limitations under
menetapkan/mengubah pajak-pajak tersebut prevailing regulations.

dalam jangka waktu tertentu sesuai
peraturan yang berlaku.
d. Rekonsiliasi atas beban pajak penghasilan d. The reconciliation between the Bank’s income
Bank dengan laba akuntansi Bank sebelum tax expense with the calculation of the
beban pajak penghasilan dikali tarif pajak accounting income before income tax
yang berlaku adalah sebagai berikut: expense multiplied by the prevailing tax rate
was as follows:
2020 2019
Laba sebelum pajak penghasilan 1,124,296 1,878,249 Income before tax
Tarif pajak yang berlaku 22% 25% Prevailing tax rate
247,345 469,562
Beda permanen dengan tarif 22% Permanent differences at tax 22%

(2019: 25%) 3,497 9,053 (2019: 25%)
Efek perubahan tarif pajak 18,840 - Effect of changes in tax rates
Beban pajak penghasilan 269,682 478,615 Income tax expense
434
61

18. PERPAJAKAN (lanjutan) 18. TAXATION (continued)
Berdasarkan UU No. 2/2020, tarif pajak Pursuant to Law No. 2/2020, the corporate
penghasilan badan diturunkan dari tarif pajak income tax rate is reduced from the previous
sebelumnya sebesar 25% menjadi 22% untuk statutory rate of 25% to 22% for 2020 and
tahun 2020 dan 2021, dan menjadi 20% untuk 2021, and to 20% for 2022 onwards (25%
tahun 2022 dan seterusnya (25% adalah tarif was the applied statutory tax rate in 2019).
pajak yang berlaku pada tahun 2019 ).
e. Rekonsiliasi dari laba akuntansi sebelum e. The reconciliation of accounting income

pajak penghasilan ke penghasilan kena pajak before tax to taxable income for the years
untuk periode tahun yang berakhir tanggal ended 31 December 2020 and 2019 was as
31 Desember 2020 dan 2019 adalah sebagai follows:
berikut:
2020 2019
Laba akuntansi sebelum pajak

penghasilan 1,124,296) 1,878,249) Accounting income before tax
Perbedaan tetap Permanent differences

Beban yang tidak dapat dikurangkan 15,897) 36,211) Non-deductible expenses
Perbedaan temporer Temporary differences

Liabilitas imbalan kerja karyawan 25,829) 13,068) Employee benefits obligation
Akrual bonus dan tantiem (92,170) 61,604) Accrued bonus and tantiem
Penyusutan aset tetap (45,107) 29,428) Depreciation of fixed assets
Cadangan kerugian penurunan nilai Allowance for impairment losses
atas piutang murabahah 469,905) 43,204) on murabahah
Lainnya (58,520) 45,304) Others
Penghasilan kena pajak 1,440,130) 2,107,068) Taxable income
Beban pajak penghasilan kini 316,829) 526,767) Current income tax expense
Dikurangi: pajak dibayar dimuka (209,564) (468,601) Less: prepaid tax
Utang pajak penghasilan 107,265) 58,166) Income tax payable
Perhitungan pajak penghasilan untuk tahun The calculations of income tax for the year
yang berakhir pada tanggal 31 Desember ended 31 December 2020 above were
2020 di atas adalah suatu perhitungan preliminary estimates made for financial
estimasi awal yang dibuat untuk tujuan statement preparation purposes and were
penyusunan laporan keuangan ini dan dapat subject to change at the time the Bank submits
berubah pada saat Bank menyampaikan its Annual Corporate Income Tax Return (SPT)
Surat Pemberitahuan Tahunan (SPT) pajak for fiscal year 2020.
tahun fiskal 2020.
Perhitungan perpajakan untuk tahun yang The calculations of income tax for the year
berakhir pada tanggal 31 Desember 2019 ended 31 December 2019 was in accordance
telah sesuai dengan Surat Pemberitahuan to Annual Corporate Income Tax Return (SPT)
Tahunan (SPT) Pajak tahun fiskal 2019. for fiscal year 2019.
435
62

18. PERPAJAKAN (lanjutan) 18. TAXATION (continued)
f. Rincian aset (liabilitas) pajak tangguhan f. The details of the deferred tax assets (liabilities)
pada tanggal 31 Desember 2020 dan 2019 as of 31 December 2020 and 2019 were as
2020
Dikreditkan
(dibebankan) ke
laporan
laba/rugi/ Dikreditkan
Credited ke ekuitas/
1 Januari/ (charged) to Credited to 31 Desember/
January profit/loss equity Desember
Aset pajak tangguhan Deferred tax assets

Akrual bonus dan tantiem 49,422) (26,208) - 23,214) Accrued bonus and tantiem
Liabilitas imbalan kerja karyawan (216) 4,259) 4,436 8,479) Employee benefits liabilities
Aset tetap 18,781) (12,177) - 6,604) Fixed assets
Cadangan kerugian penurunan Allowance for impairment losses
nilai atas piutang murabahah 37,226) 98,912) - 136,138) on murabahah receivables
Keuntungan yang belum Unrealized gains from
direalisasi dari surat berharga (46) -) 29 (17) marketable securities
Lainnya 39,708) (17,639) - 22,069) Others
144,875) 47,147) 4,465 196,487)
Aset pajak tangguhan - bersih Deferred tax assets – net
2019
Dikreditkan ke
laporan Dibebankan
laba/rugi/ ke ekuitas/
1 Januari/ Credited to Charged to 31 Desember/
January profit/loss Equity December
Aset pajak tangguhan Deferred tax assets

Akrual bonus dan tantiem 34,021) 15,401 -) 49,422) Accrued bonus and tantiem
Liabilitas imbalan kerja karyawan (433) 3,267 (3,050) (216) Employee benefits liabilities
Aset tetap 11,424) 7,357 -) 18,781) Fixed assets
Allowance for impairment
Cadangan kerugian penurunan losses
nilai atas piutang murabahah 26,425) 10,801 -) 37,226) on murabahah receivables
Unrealized gains from
Keuntungan yang belum marketable
direalisasi dari surat berharga (235) - 189) (46) Securities
Lainnya 28,382) 11,326 -) 39,708) Others
99,584) 48,152 (2,861) 144,875)
Aset pajak tangguhan - bersih Deferred tax assets - net
Manajemen berpendapat bahwa aset pajak Management believes that total deferred tax
tangguhan kemungkinan besar dapat assets are probable to be realized in the future
direalisasi pada tahun-tahun mendatang. years.
g. Posisi pajak Bank dapat digugat oleh otoritas g. The Bank’s tax positions may be challenged by
pajak. Posisi perpajakan Bank dibentuk atas the tax authorities. The Bank’s tax positions are
dasar teknis yang baik, sesuai dengan formed on sound technical bases, in compliance
peraturan perpajakan. Oleh karena itu, with the tax regulations. Accordingly,
manajemen berkeyakinan bahwa tidak management believes that no accruals for
diperlukan akrual untuk potensi liabilitas potential income tax liabilities is necessary. This
pajak penghasilan. Penilaian ini bergantung assessment relies on estimates and assumptions
pada estimasi dan asumsi dan mungkin and may involve judgment about future events.
melibatkan pertimbangan tentang peristiwa di New information may become available that
masa depan. Informasi baru mungkin causes management to change its judgment.
tersedia yang menyebabkan manajemen Such changes will impact tax expense in the
mengubah penilaiannya. Perubahan tersebut period in which such determination is made.
akan berdampak pada beban pajak selama
periode penetapan tersebut dibuat.
436
63

19. SURAT BERHARGA YANG DITERBITKAN 19. SECURITIES ISSUED
Surat berharga yang diterbitkan terdiri dari : The securities issued consist of :
2020 2019
Sertifikat Mudharabah Antar Bank (SIMA) Certificate of Interbank Mudharabah

PT Bank BTPN Tbk Investment (SIMA)
200,000 - PT Bank BTPN Tbk
Jangka waktu atas Sertifikat Mudharabah Antar Bank Certificate of Interbank Mudharabah Investment
(SIMA) adalah 7 hari dan akan jatuh tempo pada (SIMA) time period is 7 days and will mature on
tanggal 5 Januari 2021. 5 January 2021.
Selama tahun yang berakhir pada tanggal During the year ended 31 December 2020, the
31 Desember 2020, Bank membagikan bagi hasil Bank distributed profit sharing amounting to
sebesar Rp 306. Rp 306.
Pada tanggal 31 Desember 2020, fasilitas SIMA Bank As of 31 December 2020, the Bank's unused
yang diberikan oleh PT Bank BTPN Tbk dan belum SIMA facility provided by PT Bank BTPN Tbk
digunakan adalah sebesar Rp 800.000 amounted to Rp 800,000.
20. LIABILITAS LAIN-LAIN 20. OTHER LIABILITIES

2020 2019
Asuransi 18,329 18,793 Insurance

Utang kepada pihak ketiga 47 2,033 Payable to third parties
Titipan lainnya 114 220 Other unsettled
34,329 41,605
Lain-lain sebagian besar terdiri dari kewajiban Others mostly consist of payment obligation to
pembayaran kepada karyawan. employees.
21. AKRUAL 21. ACCRUALS
2020 2019
Akrual beban operasional 111,733 162,377 Accrued operational expenses

Akrual jasa profesional 10,221 20,544 Accrued professional fees
Akrual beban promosi 56 1,920 Accrued promotion expenses PT Bank BTPN Syariah Tbk | Annual Report 2020
122,010 184,841
22. TABUNGAN MUDHARABAH 22. MUDHARABAH SAVINGS DEPOSITS
a. Berdasarkan jenis produk a. By product
2020 2019
Bukan bank Non-bank

Tepat Tabungan Platinum 167,283 104,878 Tepat Platinum Savings
b. Berdasarkan pihak berelasi dan pihak b. By related parties and third parties
ketiga
2020 2019
Bukan bank Non-bank

Pihak ketiga 167,171 104,628 Third parties
Pihak berelasi (Catatan 38) 112 250 Related parties (Note 38)
167,283 104,878
64
437

22. TABUNGAN MUDHARABAH (lanjutan) 22. MUDHARABAH SAVINGS DEPOSITS (continued)
Nisbah dan tingkat bagi hasil rata-rata untuk The average of pre-determined ratio and profit
tabungan mudharabah untuk tahun-tahun yang sharing rate for mudharabah savings deposits for the
berakhir pada tanggal 31 Desember 2020 dan years ended 31 December 2020 and 2019 were as
2019 adalah sebagai berikut: follows:
2020
Tingkat bagi
Nisbah (%)/ hasil (%)/
Pre-determined Profit sharing
ratio (%) rate (%)
Tabungan mudharabah 4.10% 4.85% Mudharabah savings deposits
2019
Tingkat bagi
Nisbah (%)/ hasil (%)/
ratio (%) rate (%)
Tabungan mudharabah 3.45% 4.56% Mudharabah savings deposits
Pada tanggal 31 Desember 2020 dan 2019, As of 31 December 2020 and 2019, there
tidak ada saldo tabungan mudharabah yang were no mudharabah saving deposits which
diblokir atau dijadikan jaminan pembiayaan. were blocked or pledged for financing.
23. DEPOSITO MUDHARABAH 23. MUDHARABAH TIME DEPOSITS
a. Berdasarkan pihak berelasi dan pihak a. By related parties and third parties
ketiga
2020 2019
Bukan bank Non-bank

Pihak ketiga 7,717,545 7,428,302 Third parties
Pihak berelasi (Catatan 38) 38,538 17,484 Related parties (Note 38)
7,756,083 7,445,786

2020 2019
Bukan bank Non-bank

> 1 - 3 bulan 3,659,074 6,917,619 > 1 - 3 months
> 3 - 6 bulan 4,041,280 399,197 > 3 - 6 months
> 6 - 9 bulan 2,600 25,510 > 6 - 9 months
> 9 - 12 bulan 53,109 103,450 > 9 - 12 months
Lebih dari 12 bulan 20 10 More than 12 months
7,756,083 7,445,786
c. Berdasarkan sisa umur sampai jatuh c. By remaining period to maturity date

tempo
2020 2019
Bukan bank Non-bank

Hingga 1 bulan 4,902,135 5,298,489 Up to 1 months
> 1 - 3 bulan 2,357,681 1,847,295 > 1 - 3 months
> 3 - 6 bulan 427,765 256,445 > 3 - 6 months
> 6 - 9 bulan 63,028 32,041 > 6 - 9 months
> 9 - 12 bulan 5,454 11,506 > 9 - 12 months
Lebih dari 12 bulan 20 10 More than 12 months
7,756,083 7,445,786
438
65

23. DEPOSITO MUDHARABAH (lanjutan) 23. MUDHARABAH TIME DEPOSITS (continued)
ada saldo deposito mudharabah yang diblokir mudharabah time deposits which were blocked or
atau dijadikan sebagai jaminan atas pembiayaan. pledged for financing.
Nisbah dan tingkat bagi hasil rata-rata untuk The average of pre-determined ratio (nisbah) and
deposito mudharabah pada tanggal 31 Desember profit sharing rate for mudharabah time deposits
2020 dan 2019 adalah sebagai berikut: as of 31 December 2020 and 2019 were as
follows:
2020
Tingkat
Nisbah (%)/ bagi hasil (%)/
Ratio (%) rate (%)
1 bulan 11.89% 6.37% 1 month

3 bulan 12.18% 6.50% 3 month
6 bulan 12.36% 6.57% 6 month
12 bulan 12.75% 7.01% 12 month
2019
Tingkat
Nisbah (%)/ bagi hasil (%)/
Ratio (%) rate (%)
1 bulan 13.95% 7.76% 1 month

3 bulan 14.20% 7.82% 3 month
6 bulan 13.90% 7.87% 6 month
12 bulan 13.48% 7.83% 12 month
24. MODAL SAHAM 24. SHARE CAPITAL

Berdasarkan Rapat Umum Pemegang Saham Based on Circular Resolution of the Shareholders
Luar Biasa (RUPSLB) Bank yang dilaksanakan of the Bank, in lieu of Extraordinary General
secara sirkuler pada tanggal 16 November 2017, Meeting of Shareholders (RUPSLB) dated 16
para pemegang saham menyetujui rencana November 2017, the shareholders approved the
Penawaran Umum Perdana Saham Biasa kepada Initial Public Offering of Ordinary Shares plan to
masyarakat melalui pasar modal serta melakukan public through capital market and listing of the
pencatatan saham Bank di Bursa Efek Indonesia. Bank’s shares at the Indonesia Stock Exchange.
Pada tanggal 25 April 2018, Bank memperoleh On 25 April 2018, the Bank obtained the effective
pernyataan efektif dari Otoritas Jasa keuangan notice from the Financial Services Authority
dengan surat No. S-36/D-04/2018 untuk through letter No. S-36/D-04/2018 for its initial PT Bank BTPN Syariah Tbk | Annual Report 2020
melakukan penawaran umum saham perdana public offering.
tersebut
Bank melakukan penawaran umum perdana atas The Bank undertook an initial public offering of
770.370.000 saham dengan nilai nominal sebesar 770,370,000 shares with a nominal value of Rp
Rp 100 (nilai penuh) setiap saham dengan harga 100 (full amount) per share with offering price of
penawaran setiap saham sebesar Rp 975 (nilai Rp 975 (full amount) per share to the public in
penuh) kepada masyarakat di Indonesia. Saham Indonesia. The shares were listed at the Indonesia
tersebut dicatat di Bursa Efek Indonesia atau BEI Stock Exchange or IDX on 8 May 2018. As a result
pada tanggal 8 Mei 2018. Dari hasil Penawaran of the Initial Public Offering, the Bank recorded
Umum Perdana, Bank mencatatkan tambahan additional paid in capital as agio amounting to
modal disetor berupa agio sebesar Rp 674.074 Rp 674,074 with the cost of issuing shares
dengan biaya emisi saham sebesar Rp 16.090. amounting to Rp 16,090. Net proceeds from the
Hasil emisi bersih dari penawaran umum perdana initial public offering was Rp 735,021. Total
ini adalah sebesar Rp 735.021. Jumlah tambahan additional paid-in capital of the Bank as of
modal disetor Bank pada tanggal 31 Desember 31 December 2018 was Rp 846,440.
2018 adalah Rp 846.440.
439
66

24. MODAL SAHAM (lanjutan) 24. SHARE CAPITAL (continued)

Berdasarkan Rapat Umum Pemegang Saham Based on a Circular Resolution of the
Luar Biasa (”RUPSLB”) Bank yang dilaksanakan Shareholders of the Bank, in lieu of an
secara sirkuler pada tanggal 5 April 2018, para Extaordinary General Meeting of Shareholders
pemegang saham menyetujui penambahan modal (“RUPSLB”) dated 5 April 2018, the shareholders
dasar Bank dari semula sebesar 15.000.000.000 approved the increase of the authorized share
lembar saham dengan jumlah nilai nominal capital of the Bank from 15,000,000,000 shares
Rp 1.500.000.000.000 (nilai penuh) menjadi with total nominal value of Rp 1,500,000,000,000
sebesar 27.500.000.000 lembar saham dengan (full amount) to 27,500,000,000 shares with total
jumlah nilai nominal Rp 2.750.000.000.000 (nilai nominal value of Rp 2,750,000,000,000 (full
penuh). amount).
Penambahan modal dasar Bank telah dinyatakan The addition of the Bank’s authorized shares
dalam perubahan Anggaran Dasar Nomor 8 capital had been stated in the amendment Articles
tanggal 5 April 2018 oleh Notaris Jose Dima of Association No. 8 dated 5 April 2018 by Notary
Satria, S.H.,M.Kn., dan telah dilaporkan pada Jose Dima Satria S.H.,M.Kn and reported to the
Kementerian Hukum dan Hak Asasi Manusia Ministry of Law and Human Rights of the Republic
Republik Indonesia berdasarkan Keputusan No. of Indonesia through its letter No. AHU-
AHU-0007953.AH.01.02. Tahun 2018 tanggal 0007953.AH.01.02.Year 2018 dated 10 April 2018
10 April 2018 dan Surat Penerimaan and Letter of Acceptance of the Amendment
Pemberitahuan Perubahan Anggaran Dasar Articles of Association through its letter No. AHU-
No. AHU-AH.01.03-0140091 tanggal 10 April AH.01.03-0140091 dated 10 April 2018.
2018.
Berdasarkan Akta Pernyataan Keputusan Based on the Resolution of Shareholder’s Meeting
Pemegang Saham Perubahan Anggaran Dasar of the amendment Articles of Association No. 178
No 178 tanggal 31 Mei 2018, oleh Notaris Jose dated 31 May 2018 by Notary Jose Dima Satria
Dima Satria, S.H.,M.Kn., dan telah dilaporkan S.H., M.Kn and reported to the Ministry of Law and
pada Kementerian Hukum dan Hak Asasi Manusia Human Rights of the Republic of Indonesia
Republik Indonesia berdasarkan Surat through its Letter of Acceptance of the Amendment
Penerimaan Pemberitahuan Perubahan Articles of Association No . AHU-AH.01.03-
Anggaran Dasar No. AHU-AH.01.03-0215425 0215425 dated 21 June 2018, the shareholders
tanggal 21 Juni 2018, pemegang saham telah approved to restate the shares ownership
menyetujui untuk menyatakan kembali komposisi composition after the Initial Public Offering and
kepemilikan saham Bank setelah dilakukannya listing of the Bank’s shares at the Indonesia Stock
Penawaran Umum Saham Perdana dan Exchange.
mencatatkan saham-saham tersebut pada Bursa
Efek Indonesia.
Pada tanggal 31 Juli 2018, PT Triputra Persada On 31 July 2018, PT Triputra Persada Rahmat
Rahmat menjual kepemilikan saham atas Bank sold its ownership of 770,370,000 shares to
sebesar 770.370.000 lembar saham kepada public; as such, total shares ownership of PT
publik, sehingga kepemilikan saham PT Triputra Triputra Persada Rahmat changed from
Persada Rahmat berubah dari 1.540.740.000 1,540,740,000 shares or equivalent to 20% to
lembar saham atau sebesar 20% menjadi 770,370,000 shares or equivalent to 10%.
770.370.000 lembar saham atau sebesar 10%. During the period up to 31 March 2019, PT
Selama periode sampai dengan 31 Maret 2019, Triputra Persada Rahmat also sold its ownership
PT Triputra Persada Rahmat juga melakukan of the Bank’s shares to public.
penjualan kepemilikannya atas saham Bank ke
publik.
Susunan pemegang saham Bank pada tanggal The composition of the Bank’s shareholders as
31 Desember 2020 dan 2019 adalah sebagai of 31 December 2020 and 2019 was as follows:
berikut:
2020 dan/and 2019
Jumlah saham
ditempatkan dan Persentase
disetor penuh/ kepemilikan/ Jumlah modal/
Issued and fully Ownership Amount of
Pemegang saham paid shares percentage capital Shareholders
PT Bank BTPN Tbk (“BTPN”) 5,392,590,000 70.00% 539,259 PT Bank BTPN Tbk (“BTPN”)
Masyarakat (masing-masing <5%) 2,308,610,000 29.97% 230,861 Public (below 5% each)
Saham tresuri 2,500,000 0.03% 250 Treasury Shares
7,703,700,000 100% 770,370
67
440

25. CADANGAN WAJIB 25. LEGAL RESERVES
Cadangan wajib dibentuk dalam rangka memenuhi The legal reserves are provided in accordance
ketentuan pasal 70 Undang-undang No. 40/2007 with Indonesian Limited Liability Company Law
mengenai Perseroan Terbatas yang No. 40/2007 article 70 which requires Indonesian
mengharuskan perusahaan Indonesia untuk companies to set up a legal reserve amounting
membentuk cadangan wajib sebesar sekurang- to at least 20% of the issued and fully paid-up
kurangnya 20% dari jumlah modal yang capital. This particular law does not regulate the
ditempatkan dan disetor penuh. Undang-undang period of time in relation to the provision of such
tersebut tidak mengatur jangka waktu untuk reserves.
pembentukan cadangan tersebut.
Berdasarkan keputusan Rapat Umum Pemegang Based on the result of the Annual General
Saham Tahunan tanggal 16 April 2020 yang berita Meeting of Shareholders on 16 April 2020 which
acaranya diaktakan dengan akta No. 24 tanggal was notarised by Ashoya Ratam, SH., Mkn., in
16 April 2020 dari Notaris Ashoya Ratam, SH., notarial deed No. 24 dated 16 April 2020, the
Mkn., para pemegang saham menyetujui shareholders approved the appropriation of net
penggunaan laba bersih untuk tahun yang berakhir income for the year ended 31 December 2019 as
pada tanggal 31 Desember 2019 sebagai legal reserve amounted Rp 20,000 (Note 26).
cadangan wajib sebesar Rp 20.000 (Catatan 26).
26. PENGGUNAAN LABA BERSIH 26. APPROPRIATION OF NET INCOME
Para pemegang saham menyetujui The shareholders approved the appropriation of

penggunakan penggunaan laba bersih untuk net income for the year ended 31 December
tahun yang berakhir pada tanggal 31 Desember 2019 as follows:
2019 sebagai berikut:
(1) Pembentukan tambahan cadangan wajib (1) Additional appropriation for legal reserve
sebesar Rp 20.000 untuk tahun 2020 amounted to Rp 20,000 for the year 2020
(2) Bank membagikan dividen kepada para (2) The Bank distributed dividend to
pemegang saham sebesar Rp 328.337 atau shareholders amounting Rp 328,337 or
Rp 45 per lembar saham. Dividen tunai yang Rp 45 per share. Cash dividend was paid at
dibayarkan senilai Rp 346.554 dengan the amount of Rp 346,554 with tax on
pajak dividen sebesar Rp 18.217. Pada dividend amounting to Rp 18,217. On
tanggal 20 Mei 2020, PT Kustodian Sentral
Efek Indonesia telah melakukan distribusi 20 May 2020, PT Kustodian Sentral Efek
dividen tunai kepada daftar pemegang Indonesia distributed the Bank’s cash
saham padai tanggal 28 April 2020. dividend to list of shareholders as of 28 April
2020.
(3) Sisa saldo laba bersih yang diperoleh Bank (3) The remaining balance of the Bank’s net
setelah dikurangi pembentukan tambahan income, after additional appropriation legal PT Bank BTPN Syariah Tbk | Annual Report 2020
cadangan wajib dan pembagian dividen, reserves and dividend payment, shall be
dinyatakan sebagai saldo laba yang belum declared as unappropriated retained
ditentukan penggunaannya. earnings.
Berdasarkan keputusan Rapat Umum Pemegang Based on the result of the Annual General
Saham Tahunan tanggal 14 Februari 2019 yang Meeting of shareholders on 14 February 2019
berita acaranya diaktakan dengan akta No. 11 which was notirised by Ashoya Ratam, SH.,
tanggal 14 Februari 2019 dari Notaris Ashoya Mkn., in notarial deed No. 11, the shareholders
Ratam, SH., Mkn., para pemegang saham approved the appropriation of net income for the
menyetujui penggunaan laba bersih untuk tahun year ended 31 December 2018 as follows:
yang berakhir pada tanggal 31 Desember 2018
sebagai berikut:
(1) Pembentukan tambahan cadangan wajib (1) Additional appropriation for legal reserve
sebesar Rp 20.000 untuk tahun 2019 amounted to Rp 20,000 for the year 2019
(2) Sisa dari total laba bersih yang diperoleh (2) The remaining balance of net income
Bank setelah dikurangi pembentukan acquired by the Bank, after additional
tambahan cadangan wajib dinyatakan appropriation for legal reserve shall be
sebagai saldo laba yang belum ditentukan declared as unappropriated retained
penggunaannya. earnings.
68
441

27. PENDAPATAN USAHA UTAMA LAINNYA 27. OTHER MAIN OPERATING INCOME
2020 2019
Pendapatan dari investasi pada Income from investment in

surat berharga 150,237 94,588 marketable securities
Pendapatan imbalan dari Income from placements
penempatan pada SBIS 102,555 140,510 in SBIS
Pendapatan bonus penempatan Bonus income from placements
pada FASBIS 10,935 10,434 in FASBIS
Pendapatan bagi hasil penempatan Profit sharing income from placements
pada Sertifikat Investasi in certificate of Interbank Mudharabah
Mudharabah (SIMA) 2,738 4,220 Investment (SIMA)
Pendapatan bagi hasil dari Profit sharing income from
penempatan pada bank lain - 2,805 placements in other banks
Pendapatan dari efek-efek yang Income from securities purchased
dibeli dengan janji dijual kembali under resell agreements
(reverse repo) - 456 (reverse repo)
Pendapatan dari Bank Indonesia -
lainnya 1,067 - Income from Bank Indonesia - others
267,532 253,013
28. HAK PIHAK KETIGA ATAS BAGI HASIL DANA 28. THIRD PARTIES’ SHARE ON RETURN OF
SYIRKAH TEMPORER TEMPORARY SYIRKAH FUNDS
2020 2019
Deposito mudharabah 490,320 519,748 Mudharabah time deposits

Tabungan mudharabah 6,885 3,832 Mudharabah savings deposits
Sertifikat Investasi Mudharabah Interbank Mudharabah Investment (SIMA)
Antarbank (SIMA) (Catatan 19) 306 7 (Note 19)
497,511 523,587
29. PENDAPATAN OPERASIONAL LAINNYA 29. OTHER OPERATING INCOME

2020 2019
Penerimaan kembali piutang yang Recovery from

telah dihapusbukukan 11,734 10,292 written-off receivables
Jasa administrasi layanan bank 3,448 932 Bank service administration fees
21,893 17,742
30. BEBAN TENAGA KERJA 30. PERSONNEL EXPENSES

2020 2019
Tunjangan karyawan 540,843 615,908 Employee allowances

Gaji dan upah 491,790 430,705 Salaries and wages
Pendidikan dan pelatihan 17,470 52,412 Education and training

1,050,103 1,099,025
31. BEBAN UMUM DAN ADMINISTRASI 31. GENERAL AND ADMINISTRATIVE EXPENSES
2020 2019
Perlengkapan kantor dan jasa dari Office equipment and

pihak ketiga 180,297 229,670 third party services
Penyusutan/amortisasi aset tetap dan Depreciation/amortization
amortisasi aset takberwujud of fixed assets and amortization of
(Catatan 12 dan 13) 184.625 100,947 intangible assets (Note 12 and 13)
Pemeliharaan dan perbaikan 64,758 48,552 Service and maintenance
Asuransi 24,228 19,376 Insurance
Sewa 9,565 88,394 Rent
Jasa profesional 28,958 50,814 Professional fees
Promosi 3,847 15,916 Promotion
Bonus simpanan wadiah (Catatan 17) 999 4,574 Wadiah deposit bonus (Notes 17)
499,966 561,428
69
442

32. PEMBENTUKAN CADANGAN KERUGIAN 32. PROVISION FOR ALLOWANCE OF

PENURUNAN NILAI ASET PRODUKTIF DAN IMPAIRMENT LOSSES ON EARNING AND
NON-PRODUKTIF NON-EARNING ASSETS
2020 2019
Piutang murabahah (Catatan 9) 850,389z 309,103 Murabahah receivables (Note 9)

Piutang qardh 3z 8 Qardh receivables
Pembiayaan musyarakah (Catatan 10) (208) 291 Musyarakah financing (Note 10)
850,184z 309,402
33. BEBAN OPERASIONAL LAINNYA 33. OTHER OPERATING EXPENSES

2020 2019
Operasional Mobile Marketing Sharia Operational of Mobile
(MMS) 11,560 6,733 Marketing Sharia (MMS)
Kerugian operasional 6,724 13,648 Operational loss
Keanggotaan OJK 8,713 7,001 OJK membership
Beban pengembangan komunitas 6,603 43,982 Community development expenses
41,963 100,588
Lain-lain terdiri dari beban operasional terkait dengan Others consist of operating expenses related to
program pengembangan eksternal, biaya rebranding, external development program, rebranding
program laku pandai. expenses, financial inclusion program.
34. PENDAPATAN (BEBAN) NON-OPERASIONAL – 34. NON-OPERATING INCOME (EXPENSE) - NET

BERSIH
2020 2019
Pendapatan non-operasional 6,519) 1,984) Non-operating income
Beban non-operasional (1,863) (4,799) Non-operating expenses
4,656) (2,815)
Pendapatan non-operasional sebagian besar terdiri Non-operating income mostly consists of gain on
dari keuntungan penjualan aset tetap dan sale of fixed assets and other non-operating
pendapatan non-operasional lainnya. income.
Beban non-operasional terdiri dari kerugian Non-operating expenses consist of loss on sale of
penjualan aset tetap, sumbangan, iuran fixed assets, contribution, membership fees, and
keanggotaan, dan lain-lain. others.
35. INFORMASI MENGENAI KOMITMEN DAN 35. COMMITMENTS AND CONTINGENCIES

KONTINJENSI INFORMATION
a. Bank memiliki tagihan kontinjensi berupa a. The Bank has contingent receivables in the
pendapatan dari pembiayaan/ pinjaman yang form of income from non-performing financing PT Bank BTPN Syariah Tbk | Annual Report 2020
diberikan dalam kategori non-performing receivables amounting to Rp 27,676 as of
sebesar Rp 27.676 pada tanggal 31 Desember 31 December 2020 (31 December 2019:
2020 (31 Desember 2019: Rp 18.032). Rp 18,032).
b. Bank tidak memiliki liabilitas komitmen yang b. The Bank did not have significant committed
signifikan pada tanggal 31 Desember 2020 dan liability as of 31 December 2020 and 2019.
2019.
36. LABA BERSIH PER SAHAM 36. EARNINGS PER SHARE
2020 2019
Laba bersih tahun berjalan 854,614 1,399,634 Net profit for the year
Jumlah rata-rata tertimbang saham Weighted average number
biasa 7,701,200,000 7,703,261,644 of shares
Laba bersih per saham dasar/ dilusian Basic/diluted earnings per
(nilai penuh) 111 182 share (full amount)
70
443

36. LABA BERSIH PER SAHAM (lanjutan) 36. EARNINGS PER SHARE (continued)
Pada tanggal 31 Desember 2020 dan 2019, tidak As of 31 December 2020 and 2019, there were
ada efek yang berpotensi saham yang dapat no dilutive potential ordinary shares that would
menimbulkan pengaruh dilusi pada laba bersih per give rise to a dilution of the Bank’s earnings per
saham Bank. share.
37. LIABILITAS IMBALAN KERJA KARYAWAN 37. EMPLOYEE BENEFITS LIABILITIES

31 Desember/ 31 Desember/
December 2020 December 2019
Imbalan kerja jangka pendek Short-term employee benefits

Akrual bonus karyawan, THR, Accruals of employee
tantiem dan liabilitas jangka bonus,THR,tantiem and
pendek lainnya 105,368 199,633 other short-term liabilities
Imbalan kerja jangka panjang Long-term employee benefits
Imbalan pasca kerja 24,104 - Post-employment benefits
Imbalan kerja jangka panjang Other long term employee
lainnya 12,600 11,022 benefits
Liabilitas yang diakui pada laporan Liability recognised in the statement of
posisi keuangan 142,072 210,655 financial position
Bank menerapkan kebijakan program imbalan The Bank implemented a policy on post-
pascakerja sesuai dengan Undang-Undang employment benefits based on Labor Law
Tenaga Kerja (UUTK) No. 13 Tahun 2003 dan (UUTK) No. 13 Year 2003 and Collective Labor
Perjanjian Kerja Bersama yang berlaku di Bank. Agreement applied by the Bank. The calculation
Dasar perhitungan imbalan UUTK No. 13 ini of UUTK No. 13 benefits is based on current
menggunakan gaji pokok terkini. basic salary.
Program tersebut memberikan imbalan pensiun The program calls for benefits to be paid to
yang akan dibayarkan kepada karyawan yang eligible employees at retirement or when the
berhak pada saat karyawan pensiun atau pada saat employees resign according to the Labor Law
karyawan tersebut berhenti sesuai dengan regulation. Post-employement benefit plan is
peraturan UU Ketenagakerjaan. Pendanaan fully funded by the Bank, by paying sufficient
program pascakerja ini ditanggung sepenuhnya contributions to meet the minimum
oleh Bank dengan membayar iuran yang requirements set forth in applicable laws. The
setidaknya memenuhi jumlah minimum seperti Bank’s defined benefit pension plan is managed
yang diharuskan oleh peraturan perundang- by PT Asuransi Allianz Life Indonesia. As of
undangan yang berlaku. Pengelolaan dana 31 Desember 2020 and 2019, the total number
program pensiun imbalan pasti dilakukan oleh of employees eligible for this benefit was 4,954
PT Asuransi Allianz Life Indonesia. Pada tanggal and 5,111 employees (unaudited), respectively.
31 Desember 2020 dan 2019, jumlah karyawan
yang memiliki hak atas imbalan ini adalah masing-
masing sebanyak 4.954 dan 5.111 karyawan (tidak
diaudit).
Selain imbalan yang disebutkan diatas, Bank juga Beside the benefit mentioned above, the Bank
memberikan imbalan kerja jangka panjang lainnya also provides other long-term employee benefits
berupa imbalan cuti panjang. in form of long service leave benefit.
Penilaian aktuarial pada tanggal 31 Desember 2020 The actuarial valuation as of 31 December 2020
dan 2019 dilakukan oleh konsultan aktuaria and 2019 was performed by registered actuarial
terdaftar, PT Sentra Jasa Aktuaria, aktuaris consulting firm, PT Sentra Jasa Aktuaria,
independen, dengan menggunakan metode independent actuary, using the “Projected Unit
“Projected Unit Credit” sebagaimana yang Credit” method as stated in its reports dated
tercantum dalam laporan pada tanggal 18 January 2021 and 10 January 2020 with the
18 Januari 2021 dan 10 Januari 2020 dengan following assumptions:
asumsi-asumsi sebagai berikut:
444
71


Program pensiun imbalan pasti Defined benefit pension plan
2020 2019
Tingkat diskonto per tahun 3.26% - 7.80% 5.53% - 8.29% Annual discount rate
Tingkat kenaikan gaji per tahun 9% 9% Annual salary increase rate
Tabel mortalita TMI (Tabel Mortalita Mortality table
TMI (Tabel Mortalita Indonesia) III 2011/
Indonesia) 2019/ TMI TMI (Indonesia
(Indonesia Mortality Mortality Table) III
Table) 2019 2011
Usia pensiun 55 tahun/years 55 tahun/years Retirement age
Imbalan pascakerja Post-employment benefits
Perubahan liabilitas imbalan pasti yang timbul dari The movement in the defined benefits liabilities
imbalan pascakerja selama tahun berjalan adalah arising from post-employment benefits during the
sebagai berikut: year was as follows:
2020 2019
Nilai kini liabilitas imbalan Present value of defined benefits

pasti, awal tahun 175,160) 154,699) liabilities, beginning of year
Termasuk dalam laba rugi Included in profit or loss

Beban jasa kini 33,354) 28,498) Current service cost
Beban bunga 12,792) 12,438) Interest expense
Termasuk dalam penghasilan Included in other comprehensive

komprehensif lain income
Pengukuran kembali: Remeasurement:
Changes in demographic
- Penyesuaian asumsi demografi 449) -) assumption -
- Penyesuaian asumsi keuangan 10,030) (15,187) Changes in financial assumption -
- Penyesuaian pengalaman (2,873) (1,066) Experience adjustment -
Lain-lain Others
Imbalan yang dibayar (11,445) (4,222) Benefits paid
Nilai kini liabilitas imbalan Present value of defined
pasti, akhir tahun 217,467) 175,160) benefits liabilities, end of year
Status pendanaan atas program pensiun pada The funding status of the pension plan as of
tanggal 31 Desember 2020 dan 2019 yang 31 December 2020 and 2019 based on the
masing-masing berdasarkan laporan aktuaria actuarial reports of PT Sentra Jasa Aktuaria
PT Sentra Jasa Aktuaria tanggal 18 Januari 2021 dated 18 January 2021 and 10 January 2020,
dan 10 Januari 2020 adalah sebagai berikut: respectively, was as follows:
2020 2019
Nilai kini liabilitas imbalan pasti (217,467) (175,160) Present value of defined benefits liabilities
Nilai wajar aset program (193,363) 188,883) Fair value of plan assets
(Kekurangan) kelebihan pendanaan (24,104) 13,723) Funding surplus (deficit)
445
72


Pergerakan nilai wajar aset program selama tahun The movement in the fair value of plan assets
berjalan adalah sebagai berikut: during the year was as follows:
2020 2019
Saldo, awal tahun 188,883) 168,602) Balance, beginning of year

Hasil yang diharapkan dari aset Expected return on plan
program 14,394) 13,555) assets
Kontribusi pemberi kerja 7,500) 15,000) Employer’s contribution
Imbalan yang dibayar (11,445) (4,222) Benefits paid
Kerugian aktuaria (5,969) (4,052) Actuarial losses
Saldo, akhir tahun 193,363) 188,883) Balance, ending of year
Seluruh aset program pensiun ditempatkan pada All of the pension plan assets are placed on
Program Dana Pensiun Lembaga Keuangan Program Dana Pensiun Lembaga Keuangan
Allianz dengan deposito berjangka sebagai aset Allianz with time deposits as underlying assets.
yang mendasari. Nilai wajar atas deposito The fair value of time deposits as of
berjangka tersebut pada tanggal 31 Desember 31 December 2020 and 2019 was Rp 193,363
2020 dan 2019 masing-masing sebesar and Rp 188,883, respectively. The Bank is
Rp 193.363 dan Rp 188.883. Bank terekspos exposed to asset volatility risks through its
dengan risiko volatilitas aset melalui program defined benefit pension plans. The plan liabilities
imbalan pasti. Liabilitas program dihitung are calculated using a discount rate set with
menggunakan tingkat diskonto yang merujuk reference to government bond yields, if plan
kepada tingkat imbal hasil obligasi pemerintah, jika assets underperform this yield, this will create a
imbal hasil aset program lebih rendah, maka akan deficit.
menghasilkan defisit program.
Tabel di bawah ini merupakan komparasi nilai kini The following was the historical comparison of the
dari liabilitas imbalan dan penyesuaian yang timbul Bank’s present value of defined liabilities and
pada liabilitas program Bank: experience adjustment on plan liabilities:
2020 2019 2018 2017 2016
Present value of
Nilai kini liabilitas defined benefits
imbalan pasti (217,467) (175,160) (154,699) (178,167) (122,058) liabilities
Nilai wajar aset Fair value of plan
program 193,363) 188,883) 168,602) 170,795) 148,488) asset

Surplus (defisit) (24,104) 13,723) 13,903) (7,372) 26,430) Surplus (deficit)
Penyesuaian
pengalaman yang Exprerience
timbul pada liabilitas adjustment on plan
program (7,606) 16,253) 52,716) 15,626) 7,261) liabilities
Penyesuaian
pengalaman yang Experience
timbul pada aset adjustment on
program (5,969) (4,052) (2,410) (3,411) (943) plan assets
Analisis jatuh tempo yang diharapkan dari imbalan Expected maturity analysis of undiscounted
pensiun yang tidak didiskontokan adalah sebagai pension benefits was as follows:
berikut:
2020 2019
Hingga 1 tahun 13,397 8,115 Up to 1 year

> 1 - 2 tahun 17,758 13,295 > 1 - 2 years
> 2 - 5 tahun 47,114 36,980 > 2 - 5 years
Lebih dari 5 tahun 2,371,204 1,892,882 More than 5 years
73
446


Sensitivitas dari kewajiban imbalan pasti terhadap The sensitivity of the defined benefit obligation to
perubahan asumsi aktuaria utama adalah sebagai changes in the principal actuarial assumptions
berikut: was as follows:
2020
Dampak program pensiun imbalan pasti/
Impact on defined benefit pension plan
Kenaikan
(penurunan)
beban jasa kini/
Kenaikan (penurunan) nilai kini Increase
kewajiban imbalan kerja/ (decrease) in
Perubahan asumsi/ Increase (decrease) in present value current service
Change in assumption of benefit obligation cost
Kenaikan/Increase 1% (21,524) (3,391)
Tingkat diskonto Discount rate
Penurunan/Decrease 1% 25,616) 4,044)
Kenaikan/Increase 1% 25,969) 4,093)

Tingkat kenaikan gaji Salary increase rate
Penurunan/Decrease 1% (22,215) (3,494)
2019
Dampak program pensiun imbalan pasti/
Impact on defined benefit pension plan
Kenaikan
(penurunan)
beban jasa kini/
Kenaikan (penurunan) nilai kini Increase
kewajiban imbalan kerja/ (decrease) in
Perubahan asumsi/ Increase (decrease) in present value current service
Change in assumption of benefit obligation cost
Kenaikan/Increase 1% (16,894) (2,854)
Penurunan/Decrease 1% 20,095) 3,410)
Kenaikan/Increase 1% 20,466) 3,470)

Penurunan/Decrease 1% (17,505) (2,955)
Analisa sensitivitas didasarkan pada perubahan The sensitivity analysis is based on a change in
atas satu asumsi aktuaria dimana asumsi lainnya an assumption while holding all other
dianggap konstan. Dalam praktiknya, hal ini jarang assumptions constant. In practice, this is unlikely
terjadi dan perubahan beberapa asumsi mungkin to occur, and changes in some of the
saling berkorelasi. Dalam perhitungan sensitivitas assumptions may be correlated. When
liabilitas imbalan pasti atas asumsi aktuaria utama, calculating the sensitivity of the defined benefits
metode yang sama (perhitungan nilai kini liabilitas liabilities to key actuarial assumptions, the same PT Bank BTPN Syariah Tbk | Annual Report 2020
imbalan pasti dengan menggunakan metode method (present value of the defined benefits
projected unit credit di akhir periode pelaporan) liabilities calculated with the projected unit credit
telah diterapkan seperti dalam penghitungan method at the end of the reporting period) has
liabilitas imbalan pasti yang diakui dalam laporan been applied as when calculating the defined
posisi keuangan. benefits liabilities recognised in the statement of
financial position.
Imbalan jangka panjang lainnya Other long-term employee benefits
Perubahan liabilitas imbalan pasti yang timbul dari The movement in the defined benefits liabilities
imbalan kerja jangka panjang lainnya selama tahun arising from other long-term employee benefits
berjalan adalah sebagai berikut: over the year was as follows:
74
447


Imbalan jangka panjang lainnya (lanjutan) Other long-term employee benefits (continued)
2020 2019
Nilai kini liabilitas imbalan pasti, awal Present value of the defined
tahun 11,022) 10,335) benefits liabilities, beginning of year
Termasuk dalam laba rugi Included in profit or loss

Beban jasa kini 2,134) 2,016) Current service cost
Beban bunga 737) 831) Interest expense
Pengukuran kembali: Remeasurement:
- Penyesuaian asumsi demografi (3) -) Changes in demographic assumptions -
- Penyesuaian asumsi keuangan 387) (228) Changes in financial assumptions -
- Penyesuaian pengalaman 309) (127) Experience adjustment -
Imbalan yang dibayar (1,986) (1,805) Benefit paid
Nilai kini liabilitas imbalan pasti, akhir Present value of defined
periode 12,600) 11,022) benefits liabilities, end of year
Analisis jatuh tempo yang diharapkan dari imbalan Expected maturity analysis of undiscounted
jangka panjang lainnya tidak didiskontokan adalah other long term employee benefits are as
2020 2019
< 1 tahun 2,023 1,917 < 1 year

> 1 - 2 tahun 1,360 1,956 > 1 - 2 years
> 2 - 5 tahun 6,383 4,961 > 2 - 5 years
> 5 tahun 44,162 42,828 > 5 years
Sensitivitas dari kewajiban imbalan jangka panjang The sensitivity of the other long term employee
lainnya terhadap perubahan asumsi aktuaria utama benefit obligation to changes in the principal
adalah sebagai berikut: actuarial assumptions is as follows:
2020
Dampak program imbalan jangka panjang lainnya/
Impact on other long term employee benefits plan
Kenaikan (penurunan)
nilai kini kewajiban
imbalan kerja/ Kenaikan (penurunan)
Increase (decrease) in beban jasa kini/
Perubahan asumsi/ present value of benefit Increase (decrease) in
Change in assumption obligation current service cost
Kenaikan/Increase 1% (669) (110)

Penurunan/Decrease 1% 753) 124)
Kenaikan/Increase 1% 730) 120)

Penurunan/Decrease 1% (662) (109)
2019
Dampak program imbalan jangka panjang lainnya/
Impact on other long term employee benefits plan
Kenaikan (penurunan)
nilai kini kewajiban
imbalan kerja/ Kenaikan (penurunan)
Increase (decrease) in beban jasa kini/
Perubahan asumsi/ present value of benefit Increase (decrease) in
Change in assumption obligation current service cost
Kenaikan/Increase 1% (552) (99)

Penurunan/Decrease 1% 620) 111)
Kenaikan/Increase 1% 605) 109

Penurunan/Decrease 1% (549) (99)
75
448

38. TRANSAKSI DENGAN PIHAK BERELASI 38. RELATED PARTY TRANSACTIONS

Dalam kegiatan usahanya, Bank mengadakan In the normal course of business, the Bank
transaksi dengan pihak-pihak berelasi, terutama engages in transactions with related parties,
meliputi transaksi-transaksi keuangan. primarily consisting of financial transactions.
Di bawah ini adalah ikhtisar pihak-pihak berelasi The following is a summary of related parties who
yang bertransaksi dengan Bank, termasuk sifat have transactions with the Bank, and includes
hubungan dan sifat transaksinya : the nature of the relationship and transaction:
a. Jenis hubungan dan unsur transaksi a. Type of relationships and related parties
berelasi transactions
Pihak berelasi/ Jenis hubungan/ Unsur transaksi pihak berelasi/
Related parties Nature of relationships Related parties transactions
PT Bank BTPN Tbk (”BTPN”) Induk perusahaan/ Giro pada bank lain, Surat Berharga yang
Parent company diterbitkan / Current accounts with other
banks, Securities Issued
Direktur, Komisaris dan pejabat Personil manajemen kunci/ Tabungan mudharabah, deposito
eksekutif/Directors, Commissioners and Key management personnel mudharabah, gaji pokok, honorarium,
executive employees bonus, tantiem, tunjangan lainnya dan
imbalan pascakerja, imbalan jangka
panjang lainnya/Mudharabah saving
deposits, mudharabah time deposits,
basic salary, honorarium, bonus, tantiem,
other allowances and post-employment
benefits, other long-term employee
benefits.
Personil manajemen kunci adalah orang-orang Key management personnel are those
yang mempunyai kewenangan dan tanggung people who have the authority and
jawab untuk merencanakan, memimpin dan responsibility to plan, lead and control
mengendalikan aktivitas Bank, secara activities of the Bank, directly or indirectly.
langsung atau tidak langsung, termasuk Key management personnel are the
Direktur dan Komisaris dan pejabat eksekutif Directors and Commissioners and executive
dari Bank sesuai dengan peraturan Bank employees of the Bank according to Bank
Indonesia. Indonesia regulation.
Saldo dan rincian transaksi dengan pihak The outstanding balances and detail
berelasi adalah sebagai berikut: transactions with related parties were as
follows:
2020 2019
Aset Assets
Giro pada bank lain (Catatan 7) Current accounts with other banks (Note 7)
PT Bank BTPN Tbk 25,225 24,395 PT Bank BTPN Tbk
Persentase terhadap jumlah aset 0.15% 0.16% Percentage to total assets

Liabilitas Liabilities
Simpanan nasabah (Catatan 17) Deposits from customers (Note 17)
Personil manajemen kunci 384 522 Key management personnel
Surat berharga yang diterbitkan
(Catatan 19) Securities issued (Note 19) PT Bank BTPN Syariah Tbk | Annual Report 2020
PT Bank BTPN Tbk 200,000 - PT Bank BTPN Tbk
Jumlah liabilitas dari pihak-pihak
berelasi 200,384 522 Total liabilities from related parties
Persentase terhadap jumlah 7.61% 0,02%
liabilitas Percentage to total liabilities
Dana syirkah temporer Temporary syirkah funds
Tabungan mudharabah (Catatan 22) Mudharabah saving deposits (Note 22)
Personil manajemen kunci 112 250 Key management personnel
Deposito mudharabah (Catatan 23) Mudharabah time deposits (Note 23)

Personil manajemen kunci 38,538 17,484 Key management personnel
Jumlah dana syirkah temporer dari Total temporary syirkah funds from
pihak-pihak berelasi 38,650 17,734 related parties
Persentase terhadap jumlah dana 0.49% 0.24% Percentage to total temporary
syirkah temporer syirkah funds
Hak pihak ketiga atas bagi hasil Third parties’ share on returns of
dana syirkah temporer temporary syirkah funds
Tabungan 5 8 Saving accounts
Deposito berjangka 654 808 Time deposits
Jumlah hak pihak ketiga atas bagi Total third parties’ share on returns of
hasil dana syirkah temporer 659 816 temporary syirkah funds
Persentase terhadap jumlah hak Percentage to third parties’
pihak ketiga atas bagi hasil 0.13% 0.16% shares on temporary syirkah
dana syirkah temporer funds
76
449

38. TRANSAKSI DENGAN PIHAK BERELASI 38. RELATED PARTY TRANSACTIONS (continued)
(lanjutan)
b. Transaksi dengan pihak berelasi (lanjutan) b. Related party transactions (continued)
Kompensasi yang dibayar atau terutang pada The compensation paid or payable to key
manajemen kunci atas jasa kepegawaian management for employee services was as
2020
Personil manajemen
kunci lainnya/
Dewan Direksi/ Dewan Komisaris/ Other key
Board of Directors Board of Commissioners management personnel
*)
% Rp %*) Rp % *)
Rp
Gaji dan imbalan karyawan jangka Salaries and other short-

pendek lainnya 7.46% 78,328 1.88% 19,728 6.28% 63,500 term employee benefits
Net post-employment
Kewajiban imbalan pascakerja bersih - - - - 0.20% 2,146 benefits liabilities
Imbalan jangka panjang lainnya - - - - 0.03% 342 Other long-term benefits
Jumlah 7.46% 78,328 1.88% 19,728 6.51% 65,988 Total

*) % terhadap beban kepegawaian % to total personnel expenses *)
2019
Personil manajemen
kunci lainnya/
Dewan Direksi/ Dewan Komisaris/ Other key
Board of Directors Board of Commissioners management personnel
%*) Rp %*) Rp %*) Rp
Gaji dan imbalan karyawan Salaries and other short-

jangka pendek lainnya 5.57% 61,192 0.99% 10,929 5.71% 62,781 term employee benefits
Liabilitas imbalan pascakerja Net post-employment
bersih - - - - 0.12% 1,368 benefits liabilities
Imbalan jangka panjang
lainnya - - - - 0.04% 445 Other long-term benefits
Jumlah 5.57% 61,192 0.99% 10,929 5.87% 64,594 Total
*) % terhadap beban kepegawaian % to total personnel expenses *)
39. ANALISIS JATUH TEMPO 39. MATURITY ANALYSIS

Jatuh tempo aset dan liabilitas pada tanggal The maturity of assets and liabilities as of
31 Desember 2020 dan 2019 berdasarkan umur 31 December 2020 and 2019 based on the
yang tersisa sampai dengan tanggal jatuh tempo remaining period to maturity date are as follows:
adalah sebagai berikut:
2020
Lebih dari 1
bulan hingga Lebih dari
3 bulan/ More 3 bulan hingga Lebih dari
Tidak ada Hingga 1 than 1 month 1 tahun/ More 1 tahun/
jatuh tempo/ bulan/ up to 3 than 3 months More than Jumlah/
No maturity Up to 1 month months up to 1 year 1 year Total
Aset Assets
Kas 1,109,974 - - - - 1,109,974) Cash
Current accounts and
Giro dan penempatan pada placements with
Bank Indonesia 378,471 562,782 180,891 1,903,600 - 3,025,744) Bank Indonesia
Current accounts with
Giro pada bank lain 27,721 - - - - 27,721) other banks
Investments in marketable
Investasi pada surat berharga - 780,401 505,693 276,363 1,264,335 2,826,792) securities
Piutang murabahah - 101,645 435,067 6,430,260 2,634,973 9,601,945) Murabahah receivables
Pinjaman qardh - 236 56 26 37 355) Funds of qardh
Pembiayaan musyarakah - - - 2,634 5,681 8,315) Musyarakah financing
Beban dibayar dimuka 34,909 - - - - 34,909) Prepayment
Aset tetap 332,116 - - - - 332,116) Fixed assets
Aset takberwujud 102,308 - - - - 102,308) Intangible assets
Aset pajak tangguhan 196,487 - - - - 196,487) Deferred tax assets
Aset lain-lain 10,930 2,738 - 183 3,978 17,829) Other assets
2,192,916 1,447,802 1,121,707 8,613,066 3,909,004 17,284,495)

Jumlah aset Total assets
Cadangan kerugian Allowance for

penurunan nilai impairment
(849,490) losses
Jumlah aset, setelah Total assets, net of
cadangan kerugian allowance for
16,435,005)
penurunan nilai impairment losses
77
450

39. ANALISIS JATUH TEMPO (lanjutan) 39. MATURITY ANALYSIS (continued)
2020
Lebih dari 1
bulan hingga Lebih dari
3 bulan/ More 3 bulan hingga Lebih dari
Tidak ada than 1 month 1 tahun/ More 1 tahun/
jatuh tempo/ Hingga 1 bulan/ up to 3 than 3 months More than Jumlah/
Liabilitas segera -) 43,621) 2,868) 1,017 - 47,506 Liabilities due immediately
Undistrubuted revenue
Bagi hasil yang belum dibagikan -) 12,635) 4,661) 1,370 - 18,666 sharing
Simpanan nasabah 1,857,115) -) -) - - 1,857,115 Deposits from customers
Utang pajak -) 47,006) -) 71,247 - 118,253 Taxes payable
Surat berharga yang diterbitkan -) 200,000) -) - - 200,000 Securities issued
Liabilitas sewa 92,939) -) -) - - 92,939 Lease liabilities
Liabilitas lain-lain 13,385) 6,328) 14,616) - - 34,329 Other liabilities
Akrual 122,010) -) -) - - 122,010 Accruals
Employee benefits
Liabilitas imbalan kerja karyawan 67,719) 137) -) 74,216 - 142,072 liabilities
) )
Jumlah liabilitas 2,153,168) 309,727) 22,145) 147,850 - 2,632,890 Total liabilities

Mudharabah saving
Tabungan mudharabah 167,283) -) -) - - 167,283 deposits
Deposito mudharabah -) 4,902,135) 2,357,681) 496,247 20 7,756,083 Mudharabah time deposits
Total temporary syirkah

Jumlah dana syirkah temporer 167,283) 4,902,135) 2,357,681) 496,247 20 7,923,366 funds
Aset (liabilitas)-bersih, Assets (liabilities)-net,

sebelum cadangan kerugian before allowance for
(127,535) (3,764,060) (1,258,119) 7,968,969 3,908,984 6,728,239
penurunan nilai impairment losses
Aset bersih, setelah cadangan Net assets, net of

kerugian penurunan nilai allowance for
5,878,749
impairment losses
2019
Lebih dari 1 bulan Lebih dari
Hingga hingga 3 bulan hingga Lebih dari
Tidak ada 1 bulan/ 3 bulan/ More 1 tahun/ More 1 tahun/
jatuh tempo/ Up to 1 than 1 month up than 3 months More than Jumlah/
No maturity month to 3 months up to 1 year 1 year Total
Aset Assets
Kas 711,333 - - - - 711,333) Cash
Current accounts and
Giro dan penempatan pada placements with
Bank Indonesia 458,402 1,027,879 504,069 1,192,062 - 3,182,412) Bank Indonesia
Giro pada bank lain 37,867 - - - - 37,867) other banks
Investasi pada surat berharga - 792,495 483,017 60,343 750,734 2,086,589) securities
Piutang murabahah - 116,592 453,083 6,172,100 2,317,391 9,059,166) Murabahah receivables
Pinjaman qardh - - - 784 96 880) Funds of qardh
Pembiayaan musyarakah - - - 24,129 5,000 29,129) Musyarakah financing
Beban dibayar dimuka 93,628 - - - - 93,628) Prepayment
Aset tetap 209,550 - - - - 209,550) Fixed assets PT Bank BTPN Syariah Tbk | Annual Report 2020
Aset hak-guna - - - - - -) Right-of-use assets
Aset takberwujud 66,794 - - - - 66,794) Intangible assets
Aset pajak tangguhan 144,875 - - - - 144,875) Deferred tax assets
Aset lain-lain 46,290 45 - 410 6,189 52,934) Other assets
1,768,739 1,937,011 1,440,169 7,449,828 3,079,410 15,675,157

Cadangan kerugian penurunan Allowance for impairment

nilai (292,119) losses
Jumlah aset, setelah cadangan Total assets, net of
kerugian penurunan nilai allowance for
15,383,038)
impairment losses
Liabilitas segera - 9,624 - - - 9,624) Liabilities due immediately
Undistrubuted revenue
Bagi hasil yang belum dibagikan - 14,473 6,294 1,094 - 21,861) sharing
Simpanan nasabah 1,895,885 - - - - 1,895,885) Deposits from customers
Utang pajak - 16,417 - 58,166 - 74,583) Taxes payable
Liabilitas sewa guna - - - - - -) Lease use liabilities
Liabilitas lain-lain 22,123 3,471 16,011 - - 41,605) Other liabilities
Akrual 184,841 - - - - 184,841) Accruals
Employee benefits
Liabilitas imbalan kerja karyawan 36,612 47,890 - 126,153 - 210,655) liabilities
Jumlah liabilitas 2,139,461 91,875 22,305 185,413 - 2,439,054) Total liabilities
78
451

39. ANALISIS JATUH TEMPO (lanjutan) 39. MATURITY ANALYSIS (continued)
2019
Lebih dari 1
bulan sampai Lebih dari
dengan 3 bulan sampai
Sampai 3 bulan/ More dengan Lebih dari
Tidak ada dengan 1 than 1 month 1 tahun/ More 1 tahun/
jatuh tempo/ bulan/ up to 3 than 3 months More than Jumlah/
Temporary syirkah
Dana syirkah temporer funds
Mudharabah saving
Tabungan mudharabah 104,878) -) -) - - 104,878 deposits
Deposito mudharabah -) 5,298,489) 1,847,295) 299,992 10 7,445,786 Mudharabah time deposits
Total temporary
Jumlah dana syirkah temporer 104,878) 5,298,489) 1,847,295) 299,992 10 7,550,664 syirkah funds
Assets (liabilities)-net,
Aset (liabilitas)-bersih, before allowance
sebelum cadangan allowance for
(475,600) (3,453,353) (429,431) 6,964,423 3,079,400 5,685,439
kerugian penurunan nilai impairment losses
Net assets, net of

Aset bersih, setelah cadangan 5,393,320 allowance for
kerugian penurunan nilai impairment losses
40. SEGMEN OPERASI 40. OPERATING SEGMENT
Pembuat keputusan operasional adalah Direksi. The chief operating decision-maker is the Board
Direksi melakukan penelaahan terhadap laporan of Directors. The Board reviews the Bank’s
internal Bank untuk menilai kinerja dan internal reporting in order to assess
mengalokasikan sumber daya dimana dengan performance and allocate resources, where
laporan internal tersebut manajemen menentukan using related report, the Bank’s determined
operasi segmen. Bank mengoperasikan dan operating segment. The Bank operates their
mengelola bisnis dalam satu segmen, yaitu business in one segment, financing using
pemberian pembiayaan dengan akad murabahah murabahah contract for productive poor
untuk masyarakat prasejahtera produktif. Informasi community. The Bank’s segment information
segmen Bank berdasarkan wilayah geografis adalah based on geographical area are as follows:
sebagai berikut:
2020
Bali & Nusa Kalimantan & Jumlah/

Jawa Tenggara Sumatera Sulawesi Total
Laporan Laba Rugi dan Statements of Profit or

Penghasilan Komprehensif Loss and Other Comprehensive
Lain Income
Pendapatan pengelolaan dana Income from fund management

oleh Bank sebagai mudharib by the Bank as mudharib
Pendapatan dari jual beli - marjin Income from sales and

murabahah 2,535,511) 131,687) 943,752) 156,746) 3,767,696) purchases - murabahah margin
Pendapatan bagi hasil - Revenue from profit

pembiayaan musyarakah 2,246) -) -) -) 2,246) sharing - musyarakah financing
Pendapatan usaha utama lainnya 267,532) -) -) -) 267,532) Other main operating income
2,805,289) 131,687) 943,752) 156,746) 4,037,474)
Hak pihak ketiga atas bagi hasil Third parties' shares on

dana syirkah temporer (435,971) (4,281) (47,344) (9,915) (497,511) return of temporary syirkah funds
Hak bagi hasil milik Bank 2,369,318) 127,406) 896,408) 146,831) 3,539,963) Bank’s share in profit sharing
Beban kepegawaian (871,242) (20,506) (124,710) (33,645) (1,050,103) Personnel expenses

General and administrative
Beban umum dan administrasi (410,722) (11,360) (58,646) (19,238) (499,966) expenses
Pembentukan cadangan kerugian Provision for allowance

penurunan nilai aset produktif for impairment losses on earning
dan non-produktif (653,962) (33,344) (128,848) (34,030) (850,184) and non-earning assets
Pendapatan operasional lainnya 16,743) 785) 2,630) 1,735) 21,893) Other operating income
Beban operasional lainnya (37,724) (572) (3,122) (545) (41,963) Other operating expenses
Pendapatan (beban) non- Non-operating income

operasional - bersih 2,809) 14) 1,645) 188) 4,656) (expenses) - net
Laba sebelum pajak
415,220) 62,423) 585,357) 61,296) 1,124,296)
penghasilan Income before tax
79
452

40. SEGMEN OPERASI (lanjutan) 40. OPERATING SEGMENT (continued)
2020

Laporan Posisi Keuangan Statements of Financial Position
Aset Assets
Kas 726,023 35,527 293,089 55,335 1,109,974 Cash
Giro dan penempatan pada Bank Current accounts and placements
Indonesia 3,025,744 - - - 3,025,744 with Bank Indonesia
Giro dan penempatan pada bank Current accounts and placements
lain 27,721 - - - 27,721 with other banks
Investasi pada surat berharga 2,826,792 - - - 2,826,792 Securities
Piutang murabahah - bersih 6,095,593 313,623 1,989,350 353,983 8,752,549 Murabahah receivables - net
Pembiayaan musyarakah - bersih 8,232 - - - 8,232 Musyarakah financing - net
Lainnya 621,629 7,021 41,823 13,520 683,993 Others
13,331,734 356,171 2,324,262 422,838 16,435,005

Liabilities
Liabilitas
Simpanan nasabah 1,295,306 58,639 427,254 75,916 1,857,115 Deposits from customers
Lainnya 766,592 906 6,823 1,454 775,775 Others
2,061,898 59,545 434,077 77,370 2,632,890 Total liabilities

Jumlah liabilitas

Tabungan mudharabah 115,643 1,750 31,811 18,079 167,283 Mudharabah saving deposits
Deposito mudharabah 6,853,969 59,757 713,782 128,575 7,756,083 Mudharabah time deposits
6,969,612 61,507 745,593 146,654 7,923,366

Jumlah dana syirkah temporer Total temporary syirkah funds
2019

Laporan Laba Rugi dan Statements of Profit or

Penghasilan Komprehensif Loss and Other Comprehensive
Lain Income
Pendapatan pengelolaan dana Income from fund management

oleh Bank sebagai mudharib by the Bank as mudharib
Pendapatan dari jual beli – marjin Income from sales and

murabahah 2,960,550) 127,965) 951,259) 163,520) 4,203,294) purchases – murabahah margin
Pembiayaan musyarakah - bersih 1,045) -) -) -) 1,045) Musyarakah financing - net
Pendapatan usaha utama lainnya 253,013) -) -) -) 253,013) Other main operating income
3,214,608) 127,965) 951,259) 163,520) 4,457,352)
Hak pihak ketiga atas bagi hasil

dana syirkah temporer (463,207) (7,046) (43,373) (9,961) (523,587)
Third parties' shares on
return of temporary syirkah funds
Hak bagi hasil milik Bank 2,751,401) 120,919) 907,886) 153,559) 3,933,765) Bank’s share in profit sharing
Beban kepegawaian (936,797) (17,792) (115,030) (29,406) (1,099,025) Personnel expenses

General and administrative
Beban umum dan administrasi (484,340) (9,860) (50,581) (16,647) (561,428) expenses
Pembentukan cadangan kerugian Provision for allowance

penurunan nilai aset produktif for impairment losses on earning
dan non-produktif (235,478) 96) (47,987) (26,033) (309,402) and non-earning assets
Pendapatan operasional lainnya 13,340) 780) 2,123) 1,499) 17,742) Other operating income
Beban operasional lainnya (93,602) (1,272) (3,513) (2,201) (100,588) Other operating expenses
Pendapatan (beban) non- Non-operating income

operasional - bersih (1,970) (16) (777) (52) (2,815) (expenses) - net
Laba sebelum pajak
1,012,554) 92,855) 692,121) 80,719) 1,878,249)
penghasilan Income before tax
80
453

40. SEGMEN OPERASI (lanjutan) 40. OPERATING SEGMENT (continued)
2019
Kalimantan/
Jawa/ Bali & Nusa Borneo & Jumlah/
Java Tenggara Sumatera Sulawesi Total
Laporan Posisi Keuangan Statements of Financial Position
Aset Assets
Kas 538,296 25,504 117,103 30,430 711,333 Cash
Giro dan penempatan pada Bank Current accounts and placements
Indonesia 3,182,412 - - - 3,182,412 with Bank Indonesia
Current accounts and placements
Giro dan penempatan pada bank lain 37,867 - - - 37,867 with other banks
Investasi pada surat berharga 2,086,589 - - - 2,086,589 Securities
Piutang murabahah - bersih 6,143,162 284,322 2,005,607 334,255 8,767,346 Murabahah receivables - net
Pembiayaan musyarakah - bersih 28,838 - - - 28,838 Musyarakah financing - met
Lainnya 498,102 7,920 47,439 15,192 568,653 Others
Jumlah aset 12,515,266 317,746 2,170,149 379,877 15,383,038 Total assets
Liabilities
Liabilitas
Simpanan nasabah 1,331,813 66,871 425,837 71,364 1,895,885 Deposits from customers
Lainnya 536,486 604 4,777 1,302 543,169 Others
Total liabilities
Jumlah liabilitas 1,868,299 67,475 430,614 72,666 2,439,054

Tabungan mudharabah 75,847 1,629 10,551 16,851 104,878 Mudharabah saving deposits
Deposito mudharabah 6,598,183 80,021 634,694 132,888 7,445,786 Mudharabah time deposits
Jumlah dana syirkah temporer 6,674,030 81,650 645,245 149,739 7,550,664 Total temporary syirkah funds
41. ASET KEUANGAN DAN LIABILITAS 41. FINANCIAL ASSETS AND FINANCIAL
KEUANGAN LIABILITIES
Nilai wajar instrumen keuangan Fair values of financial instruments
Nilai wajar aset keuangan dan liabilitas keuangan The fair values of financial assets and financial
yang diperdagangkan di pasar aktif didasarkan liabilities that are traded in active markets are
pada kuotasian harga pasar atau harga dealer. based on quoted market prices or dealer price
Untuk semua instrumen keuangan lainnya, Bank quotations. For all other financial instruments,
menentukan nilai wajar dengan menggunakan the Bank determines fair values using other
teknik penilaian lainnya. valuation techniques.
Untuk instrumen keuangan yang jarang For financial instruments that trade infrequently
diperdagangkan dan sedikit memiliki transparansi and have little price transparency, fair values is
harga, nilai wajar menjadi kurang obyektif, dan less objective, and requires varying degrees of
membutuhkan berbagai tingkat pertimbangan judgment depending on liquidity, concentration,
tergantung pada likuiditas, konsentrasi, uncertainty of market factors, pricing
ketidakpastian faktor pasar, asumsi harga dan assumptions and other risks affecting the
risiko lainnya yang mempengaruhi instrumen specific instrument.
tertentu.
454
81

KEUANGAN (lanjutan) LIABILITIES (continued)
Model Penilaian Valuation Models

Bank mengukur nilai wajar dengan menggunakan The Bank measures fair values using the
hirarki dari metode berikut: following hierarchy of methods:
 Level 1: input yang berasal dari harga  Level 1: inputs that are quoted prices
kuotasian (tanpa penyesuaian) di pasar aktif (unadjusted) in active markets for identical
untuk instrumen yang identik yang dapat instruments that the Bank can access at the
diakses Bank pada tanggal pengukuran. measurement date.
 Level 2: input selain harga kuotasian yang  Level 2: inputs other than quoted prices
termasuk dalam level 1 yang dapat diobservasi, included within level 1 that are observable
baik secara langsung atau tidak langsung. either directly or indirectly. This category
Dalam kategori ini termasuk instrumen yang includes instruments valued using: quoted
dinilai dengan menggunakan: harga kuotasian market prices in active markets for similar
untuk instrumen yang serupa di pasar aktif; instruments; quoted prices for identical or
harga kuotasian untuk instrumen yang identik similar instruments in markets that are not
atau yang serupa di pasar yang tidak aktif; atau active; or other valuation techniques in
teknik penilaian lainnya dimana seluruh input which all significant inputs are directly or
signifikan dapat diobservasi secara langsung indirectly observable from market data.
maupun tidak langsung dari data pasar.
 Level 3: input yang tidak dapat diobservasi.  Level 3: inputs that are unobservable. This
Dalam kategori ini termasuk semua instrumen category includes all instruments for which
dimana teknik penilaian menggunakan input the valuation technique includes inputs not
yang tidak dapat diobservasi dan input yang based on observable data and the
tidak dapat diobservasi ini memberikan unobservable inputs have a significant
dampak signifikan terhadap penilaian effect on the instrument’s valuation. This
instrumen. Termasuk dalam kategori ini adalah category includes instruments that are
instrumen yang dinilai berdasarkan harga valued based on quoted prices for similar
kuotasian untuk instrumen serupa yang instruments for which significant
memerlukan penyesuaian atau asumsi unobservable adjustments or assumptions
signifikan yang tidak dapat diobservasi untuk are required to reflect differences between
mencerminkan perbedaan diantara instrumen the instruments.
tersebut.
Nilai wajar instrumen keuangan Fair values of financial instruments PT Bank BTPN Syariah Tbk | Annual Report 2020
Teknik penilaian mencakup model nilai kini bersih Valuation techniques include net present value
dan arus kas yang didiskontokan, perbandingan and discounted cash flow models, comparison
dengan instrumen sejenis yang harga pasarnya with similar instruments for which market
tersedia, serta dapat diobservasi, serta model observable prices exist and other valuation
penilaian lainnya. Asumsi dan input yang models. Assumptions and inputs used in
digunakan dalam teknik penilaian meliputi suku valuation techniques include risk-free and
bunga bebas risiko (risk-free) dan suku bunga benchmark interest rates and credit spreads
acuan serta credit spreads yang digunakan untuk used in estimating discount rates and
mengestimasi tingkat diskonto dan harga surat marketable securities prices.
berharga.
Tujuan dari teknik penilaian adalah untuk The objective of valuation techniques is to
pengukuran nilai wajar yang mencerminkan harga arrive at a fair value measurement that reflects
yang akan diterima untuk menjual aset atau harga the price that would be received to sell the
yang akan dibayar untuk mengalihkan suatu asset or paid to transfer the liability in an
liabilitas dalam transaksi teratur (orderly orderly transaction between market
transactions) antara pelaku pasar (market participants at the measurement date.
participants) pada tanggal pengukuran.
455
82

Nilai wajar instrumen keuangan (lanjutan) Fair values of financial instruments

(continued)
Pertimbangan dan estimasi manajemen biasanya Management judgment and estimation are
memerlukan pemilihan model yang sesuai untuk usually required for selection of the
digunakan, penentuan arus kas masa depan yang appropriate valuation model to be used,
diharapkan pada instrumen keuangan yang dinilai, determination of expected future cash flows on
penentuan probabilitas kegagalan pihak lawan dan the financial instrument being valued,
pembayaran dimuka dan pemilihan tingkat diskonto determination of the probability of counterparty
yang tepat. default and prepayments and selection of
appropriate discount rates.
Instrumen keuangan yang diukur pada nilai Financial instruments measured at fair
wajar value
Pada tanggal 31 Desember 2020 dan 2019, Bank As of 31 December 2020 and 2019, the Bank
memiliki aset keuangan berupa investasi dalam had financial assets in form of investments in
surat berharga dalam kelompok nilai wajar melalui marketable securities in fair value through
penghasilan komprehensif lain yang diukur pada other comprehensive income category which
nilai wajar masing-masing dengan nilai tercatat were measured at fair value with carrying
sebesar Rp 85.079 dan Rp 80.185, yang amount of Rp 85,079 and Rp 80,185,
seluruhnya dikelompokkan sebagai nilai wajar level respectively, which all of them were classified
1. as level 1 fair value.
Tabel di bawah ini menunjukkan instrumen The table below show the financial instruments
keuangan yang tidak diukur pada nilai wajar yang not measured at fair value grouped according
dikelompokkan berdasarkan hirarki nilai wajar. to the fair value hierarchy.
2020
Nilai tercatat/ Nilai wajar/Fair value
Carrying Tingkat/ Tingkat/ Tingkat/
Value Level 1 Level 2 Level 3
Aset keuangan Financial assets

Investasi pada surat berharga 2,718,160 2,585,860 164,079 -) Investment in marketable securities
Piutang murabahah 9,514,196 -) -) 9,514,196 Murabahah receivables
Pinjaman qardh 355 -) -) 355 Funds of qardh
Pembiayaan musyarakah 8,315 -) -) 8,315 Musyarakah financing
12,241,026) 2,585,860 164,079) 9,522,866
Liabilitas keuangan Financial liabilities

Simpanan nasabah Deposit from customers
- Giro wadiah 50,954 - 50,954 -) Wadiah demand deposits -
- Tabungan wadiah 1,806,161 - 1,806,161 -) Wadiah saving accounts -
1,857,115 - 1,857,115 -)
-
2019
Nilai tercatat/ Nilai wajar/Fair value

Carrying Tingkat/ Tingkat/ Tingkat/
value Level 1 Level 2 Level 3
Aset keuangan Financial assets

Investasi pada surat berharga 1,991,568 1,876,454 159,185 - Investment in marketable securities
Piutang murabahah 8,969,565 - - 8,969,565 Murabahah receivables
Pinjaman qardh 880 - - 880 Funds of qardh
Pembiayaan musyarakah 29,129 - - 29,129 Musyarakah financing
10,991,142 1,876,454 159,185 8,999,574
Liabilitas keuangan Financial liabilities

Simpanan nasabah Deposit from customers
- Giro wadiah 25,248 - 25,248 - Wadiah demand deposits -
- Tabungan wadiah 1,870,637 - 1,870,637 - Wadiah saving accounts -
1,895,885 - 1,895,885 -
83
456

Instrumen keuangan yang diukur pada nilai Financial instruments measured at fair
wajar (lanjutan) value (continued)
Nilai wajar investasi pada Sukuk, Surat Berharga The fair values of investments in Sukuk,
Syariah Negara dan reksa dana syariah Sovereign Sharia Securities and sharia mutual
berdasarkan harga kuotasian pasar. funds were based on quoted market price.
Nilai wajar dari SIMA diestimasi dengan Fair value of SIMA is estimated using valuation
menggunakan model penilaian, seperti teknik models, such as discounted cash flow
diskonto arus kas. Input dalam teknik penilaian techniques. Inputs into the valuation techniques
termasuk arus kas yang akan diterima di masa include expected future cash flow.
depan.
Nilai wajar dari simpanan nasabah tanpa jatuh The fair value of deposit from customers with no
tempo adalah jumlah yang terutang pada saat stated maturity is the amount repayable on
penarikan. demand.
Sebagian besar dari instrumen keuangan yang Majority of the financial instruments not
tidak diukur pada nilai wajar, diukur pada harga measured at fair value are measured at
perolehan. Tabel di bawah ini menyajikan daftar amortized cost. The following table lists those
instrumen keuangan yang nilai tercatatnya financial instruments for which their carrying
mendekati nilai wajarnya, contohnya, instrumen amount are reasonable approximation of fair
keuangan jangka pendek atau yang ditinjau ulang value because, for example, they are short term
menggunakan harga pasar secara berkala. in nature or re-price to current market rates
frequently.
Aset Keuangan: Financial Assets:
- Kas - Cash
- Giro dan penempatan pada Bank Indonesia - Current accounts and placements with Bank
Indonesia
- Giro pada bank lain - Current accounts with other banks
Liabilitas Keuangan: Financial Liabilities:

- Liabilitas segera - Liabilities payable on demand
- Bagi hasil yang belum dihasilkan - Undistributed revenue sharing
- Akrual - Accrual
- Liabilitas sewa - Lease liabilities
- Surat berharga yang diterbitkan - Securities issued
Perhitungan nilai wajar dilakukan hanya untuk The fair values calculated are for disclosure
kepentingan pengungkapan dan tidak berdampak purposes only and do not have any impact on the
pada pelaporan posisi atau kinerja keuangan Bank. Bank’s reported financial performance or
Nilai wajar yang dihitung oleh Bank mungkin position. The fair values calculated by the Bank
berbeda dengan jumlah aktual yang akan may be different from the actual amount that will
diterima/dibayar pada saat penyelesaian atau jatuh be received/paid on the settlement or maturity of
tempo instrumen keuangan. Mengingat kategori the financial instrument. As certain categories of
tertentu instrumen keuangan yang tidak financial instruments are not traded, there is
diperdagangkan, maka terdapat pertimbangan management judgement involved in calculating
manajemen dalam perhitungan nilai wajar. the fair values.
84
457

42. MANAJEMEN RISIKO 42. RISK MANAGEMENT
Kerangka manajemen risiko Risk management framework
Pengembangan manajemen risiko di Bank Risk management development in the Bank is

berpedoman pada Peraturan OJK No. based on the regulation from OJK
65/POJK.03/2016 tentang Penerapan Manajemen No. 65/POJK.03/2016 regarding the
Risiko bagi Bank Umum Syariah dan Unit Usaha Implementation of Risk Management for Sharia
Syariah. Banks and Sharia Unit Business.
Penerapan manajemen risiko mencakup: Implementation of risk management includes:

 Pengawasan aktif Dewan Komisaris, Direksi  Active supervision from Board of
dan Dewan Pengawas Syariah Commissioners, Board of Directors and
 Kecukupan kebijakan, prosedur dan  Adequacy of policy, procedure and risk
penetapan limit risiko appettite
 Kecukupan proses identifikasi, pengukuran,  Adequate process of risk identification,
pemantauan dan pengendalian risiko serta measurement, monitoring and control, and
manajemen risiko sistem informasi information system risk management
 Pengendalian internal yang menyeluruh  Comprehensive internal controls
Organisasi manajemen risiko Bank melibatkan The Bank’s risk management organisation
pengawasan dari Dewan Komisaris dan Direksi. involves the oversight from the Board of
Bank telah membentuk Komite Pemantauan Commissioners and Board of Directors. The
Risiko sebagai pengawas tertinggi di tingkat Bank has established Risk Monitoring
komisaris. Di tingkat direksi telah dibentuk Komite Committee as the highest risk authority in the
Manajemen Risiko yang merupakan bagian yang commissioner level. At the director level, Risk
sangat penting dalam pengendalian risiko, yang Management Committee has been established
memantau seluruh risiko yang terdapat pada which constitutes a crucial element in risk
kegiatan operasional Bank. control, to monitor all of the risks in the Bank’s
operating activities.
Komite Audit memiliki tanggung jawab untuk Audit Committee is responsible for monitoring
memantau dan mengevaluasi rencana audit dan and evaluating the audit plan and its
pelaksanaannya, serta memastikan pelaksanaan implementation, also ensuring the execution of
rencana tindak lanjut dari hasil audit. Dalam audit recommendation. In carrying out their
menjalankan fungsinya, Komite Audit dibantu oleh function, Audit Committee is assisted by Internal
Satuan Kerja Internal Audit. Audit Division.
Risiko yang dianggap signifikan oleh Bank Bank considers credit risk, liquidity risk, market
diantaranya adalah risiko kredit, risiko likuiditas, risk, and operational risk as significant.
risiko pasar, dan risiko operasional.
Risiko kredit Credit risk
Risiko kredit adalah risiko akibat kegagalan Credit risk arises from customers’ or other
nasabah atau pihak lain dalam memenuhi parties’ failure to fulfill their obligations according
kewajiban kepada Bank sesuai dengan perjanjian to the contracts with the Bank. Credit risk arises
yang disepakati. Risiko kredit terutama berasal dari mainly from sharia financing/receivables.
pembiayaan/piutang syariah.
Tujuan pengelolaan risiko kredit Bank, selain untuk The objectives of managing the Bank’s credit risk
memenuhi persyaratan-persyaratan yang telah besides meeting the requirements set by Bank
ditetapkan oleh peraturan Bank Indonesia/OJK, Indonesia/OJK regulation, are to also manage
adalah juga untuk mengelola risiko kredit itu sendiri credit risk itself so that the possibility of losses
sehingga diharapkan kemungkinan kerugian dari from default financing facilities and other
tidak dibayarnya pembiayaan yang diberikan dan financial contracts is maintained at the minimum
kontrak keuangan lainnya seminimal mungkin, baik level, both in an individual and overall financing
pada tingkat individual maupun portofolio portfolio level.
pembiayaan secara keseluruhan.
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42. MANAJEMEN RISIKO (lanjutan) 42. RISK MANAGEMENT (continued)
Risiko kredit (lanjutan) Credit risk (continued)
Bank telah menyusun kebijakan dan prosedur The Bank has prepared financing policies and
pembiayaan tertulis. Kebijakan dan prosedur procedures. These policies and procedures
tersebut memberikan pedoman secara lengkap provide comprehensive and detail guidance
dan terperinci atas kegiatan manajemen regarding financing management activities from
pembiayaan dari saat pengajuan pembiayaan, financing application, analysis process,
proses analisis, persetujuan, pemantauan, approval, monitoring, documentation, control
pendokumentasian, pengendalian dan and recovery/restructuring process. In order to
penyelamatan/restrukturisasi. Dalam rangka support prudent financing process, the Bank
mendukung proses pemberian pembiayaan yang conducts review and improvement on financing
lebih hati-hati, Bank melakukan penelaahan dan policies periodically in accordance with current
penyempurnaan kebijakan pembiayaan secara business development.
periodik sesuai dengan perkembangan bisnis
terkini.
(i) Pengelolaan risiko kredit (i) Credit risk management
Melakukan kaji ulang atas kebijakan Review of the financing policies

pembiayaan secara periodik terutama jika periodically, especially if there are changes
terdapat perubahan kondisi perekonomian, in market conditions, regulations and/or
perubahan peraturan dan/atau pendekatan business approaches.
bisnis.
Batas pemberian pembiayaan/piutang Lending limits for sharia

syariah ditetapkan dan ditelaah mengikuti financing/receivables are set and reviewed
perubahan pada kondisi pasar dan ekonomi. following changes in market and economic
Telaahan pembiayaan/piutang syariah conditions. Periodic review on sharia
secara periodik dan penilaian atas financing/receivables and assessments of
kemungkinan wanprestasi juga dilakukan. probability of default are also conducted.
Proses persetujuan pembiayaan dilakukan Financing approval process is performed
melalui komite persetujuan pembiayaan. through financing approval committee.
Bank juga dengan ketat memantau The Bank also closely monitors the
perkembangan portofolio pembiayaan development of its financing portfolios to
sehingga memungkinkan Bank untuk enable the Bank initiate a timely preventive
melakukan tindakan pencegahan secara action when there is a deterioration in
tepat waktu apabila terjadi penurunan financing quality by conducting early
kualitas pembiayaan salah satunya dengan warning detection and disciplined
melakukan deteksi dini permasalahan dan monitoring. PT Bank BTPN Syariah Tbk | Annual Report 2020
pemantauan yang disiplin.
Dalam masa pandemi, Bank membantu During the pandemic period, Bank
nasabah yang usahanya terdampak supports customers whose business
pandemi Covid-19, melalui program impacted by the Covid-19 pandemic with
relaksasi sesuai POJK No 11/2020 beserta relaxation program, in accordance to
perubahannya. Bank juga berpartisipasi POJK No. 11/2020 and its related
dalam program Pemulihan Ekonomi amendments. The Bank also participates
Nasional sesuai dengan kebijakan in National Economic Recovery program
pemerintah untuk membantu segmen usaha as imposed by the government to support
mikro yang terdampak. micro business segment impacted by the
pandemic.
Bank terus melanjutkan untuk mengelola The Bank continues to actively manage
dan mengawasi secara aktif kualitas and monitor the financing portfolio quality
portofolio pembiayaan dengan cara by improving credit risk management
meningkatkan kebijakan manajemen risiko policies effectively and improving
kredit secara efektif dan penyempurnaan procedures and systems development.
prosedur dan pengembangan sistem.
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(i) Pengelolaan risiko kredit (lanjutan) (i) Credit risk management (continued)
Sistem Informasi Manajemen telah tersedia Management Information System (MIS) is

dan mencakup tingkat yang cukup rinci available and cover sufficient level of detail
untuk mendeteksi setiap perkembangan to detect any adverse development at an
yang kurang baik sedini mungkin sehingga early stage, allowing for timely measures to
memungkinkan dilakukannya tindakan be taken to counteract any possible
secara tepat waktu atas penurunan kualitas deterioration in financing credit quality or to
pembiayaan atau untuk meminimalisasi minimise credit losses.
kerugian kredit.
(ii) Eksposur maksimum terhadap risiko kredit (ii) Maximum exposure to credit risk
Eksposur maksimum risiko kredit Maximum exposure to credit risk is

diungkapkan setelah cadangan kerugian disclosed net after allowance for
penurunan nilai tanpa memperhitungkan impairment losses without considering
agunan dan pendukung lainnya. collateral held or other enhancements.
Eksposur risiko kredit terhadap aset pada Credit risk exposures on asset in the
laporan posisi keuangan pada tanggal statements of financial position assets as of
31 Desember 2020 dan 2019 adalah 31 December 2020 and 2019 were as
Eksposur maksimum/
Maximum exposure
2020 2019
Giro dan penempatan pada Current accounts and placements with

Bank Indonesia 3,025,744 3,182,412 Bank Indonesia
Giro pada bank lain 27,721 37,867 Current accounts with other banks
Investasi pada surat berharga 2,826,792 2,086,589 Investments in marketable securities
Piutang murabahah - bersih 8,752,549 8,767,346 Murabahah receivables - net
Pinjaman qardh - bersih 344 872 Funds of qardh - net
Pembiayaan musyarakah - bersih 8,232 28,838 Musyarakah financing - net
Aset lain-lain 9,259 23,272 Other assets
14,650,641 14,127,196
Pada tanggal 31 Desember 2020 dan 2019, As of 31 December 2020 and 2019, there
tidak ada fasilitas piutang murabahah were no unused murabahah receivables
kepada nasabah yang belum ditarik - facilities granted - committed. As such,
committed. Sebagai akibatnya, tidak there were no credit risk exposures related
terdapat risiko kredit terhadap rekening to off-balance sheet items.
administratif.
Risiko konsentrasi kredit Concentration of credit risk
Bank mengelola dan mengendalikan The Bank manages and controls

konsentrasi risiko kredit ketika risiko tersebut concentrations of credit risk when they are
teridentifikasi secara khusus, terhadap identified in particular, to individual and
debitur individu dan kelompok. Bank group of debtors. The Bank determines the
menentukan tingkat risiko kredit yang dimiliki levels of credit risk by placing limits on the
dengan menetapkan batas jumlah risiko amount of risk accepted in relation to one
yang bisa diterima yang terkait dengan satu debtor or group of debtors.
debitur atau kelompok debitur.
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(ii) Eksposur maksimum terhadap risiko kredit (ii) Maximum exposure to credit risk
Risiko konsentrasi kredit (lanjutan) Concentration of credit risk (continued)
Tabel berikut ini menggambarkan rincian The following table breaks down the
eksposur risiko kredit Bank pada nilai Bank’s credit risk exposure at carrying
tercatat, yang dikategorikan berdasarkan amounts, as categorised by industry
sektor industri. sectors.
2020
Pemerintah
dan Bank
Indonesia/ Lembaga Perindustri
Government keuangan/ Jasa/ an/
and Bank Financial Perdagangan/ Business Manufac Lain-lain/
Indonesia institution Trading Services turing Others Jumlah/ Total
Giro dan penempatan Current accounts and

pada Bank placements with
Indonesia 3,025,744 - - - - - 3,025,744 Bank Indonesia
Giro pada bank lain - 27,721 - - - - 27,721 other banks
Investasi pada surat Investments in
berharga 2,428,241 398,551 - - - - 2,826,792 marketable securities
Piutang murabahah - Murabahah
bersih - - 7,415,430 446,619 233,104 657,396 8,752,549 receivables - net
Pinjaman qardh - 280 - - - 64 344 Funds of qardh
Pembiayaan Musyarakah financing
musyarakah - 8,232 - - - - 8,232
Aset lain-lain - 237 - - - 9,022 9,259 Other assets
5,453,985 435,021 7,415,430 446,619 233,104 666,482 14,650,641
2019
Pemerintah
dan Bank
Indonesia/ Lembaga Perindustr
Government keuangan/ Jasa/ ian/
and Bank Financial Perdagangan/ Business Manufact Lain-lain/ Jumlah/
Indonesia institution Trading Services uring Others Total
Giro dan Current accounts and

penempatan placements with
pada Bank Indonesia 3,182,412 - - - - - 3,182,412 Bank Indonesia
Giro pada bank lain Current accounts with
- 37,867 - - - - 37,867 other banks
Investasi pada surat Investments in
berharga 1,913,270 173,319 - - - - 2,086,589 marketable securities
Piutang murabahah - Murabahah
bersih - - 6,876,378 847,384 332,010 711,574 8,767,346 receivables - net
Pinjaman qardh - 802 - - - 70 872 Funds of qardh
Pembiayaan musyarakah - 28,838 - - - - 28,838 Musyarakah financing
Aset lain-lain - 45 - - - 23,227 23,272 Other assets
5,095,682 240,871 6,876,378 847,384 332,010 734,871 14,127,196
Pembiayaan/piutang syariah pada sektor Sharia financing/receivables in sector
”Lain-lain” terutama terdiri dari pembiayaan “Others” mostly consist of sharia
untuk sektor pertanian. financing/receivables for agriculture.
(iii) Analisa risiko kredit (iii) Credit Risk Analysis
Tabel berikut ini menyajikan aset Bank yang The following table presents the Bank’s
memiliki penurunan nilai, yang telah jatuh impaired, past due but not impaired, and
tempo tetapi tidak mengalami penurunan neither past due nor impaired assets.
nilai, serta yang belum jatuh tempo atau tidak
mengalami penurunan nilai.
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461

(iii) Analisa risiko kredit (lanjutan) (iii) Credit Risk Analysis (continued)
2020
Belum jatuh tempo atau tidak
mengalami penurunan Telah jatuh tempo tetapi tidak
nilai/Neither past due nor mengalami penurunan nilai/Past
impaired due but not impaired
Pernah
mengalami
keterlambatan
pembayaran/ Mengalami
Has an 31-60 61-90 penurunan
Lancar/ overdue 1-30 hari/ hari/ hari/ nilai/ Jumlah/
Current experience days days days Impaired Total
Giro dan
penempatan Current accounts and
pada Bank placements with Bank
Indonesia 3,025,744 - - - - - 3,025,744 Indonesia
Giro pada bank Current accounts
lain 27,721 - - - - - 27,721 with other banks
Investasi pada Investments in
surat berharga 2,826,792 - - - - - 2,826,792 marketable securities
Piutang Murabahah
murabahah - receivables - net
bersih 8,640,333 65,445 29,652 9,768 5,008 2,343 8,752,549
Pinjaman qardh 162 - 148 34 - - 344 Funds of qardh
Pembiayaan
musyarakah 8,232 - - - - - 8,232 Musyarakah financing
Aset lain-lain 9,259 - - - - - 9,259 Other assets
Jumlah 14,538,243 65,445 29,800 9,802 5,008 2,343 14,650,641 Total
2019
Belum jatuh tempo atau tidak
mengalami penurunan Telah jatuh tempo tetapi tidak
nilai/Neither past due nor mengalami penurunan nilai/Past
impaired due but not impaired
Pernah
mengalami
keterlambatan
pembayaran/ Mengalami
Has an 1-30 31-60 61-90 penurunan
Lancar/ overdue hari/ hari/ hari/ nilai/ Jumlah/
Current experience days days days Impaired Total
Giro dan
penempatan Current accounts and
pada Bank placements with Bank
Indonesia 3,182,412 - - - - - 3,182,412 Indonesia
Giro pada bank Current accounts with
lain 37,867 - - - - - 37,867 other banks
Investasi pada Investments in
surat berharga 2,086,589 - - - - - 2,086,589 marketable securities
Piutang
Murabahah
murabahah -
receivables - net
bersih 8,634,293 34,775 45,925 16,533 12,607 23,213 8,767,346
Pinjaman qardh -
Funds of qardh
bersih 872 - - - - - 872

Pembiayaan
musyarakah 28,838 - - - - - 28,838 Musyarakah financing
Aset lain-lain 23,272 - - - - - 23,272 Other assets
13,994,143 34,775 45,925 16,533 12,607 23,213 14,127,196 Total
Jumlah
Penjelasan pembagian kualitas Details for financing quality which are “neither
pembiayaan yang “belum jatuh tempo atau past due nor impaired” are as follows:
tidak mengalami penurunan nilai” adalah:
- Lancar - Current
Pembiayaan dalam kategori ini memiliki This category considered as very strong
kemampuan yang sangat kuat untuk repayment capacity of murabahah
membayar kembali marjin dan pokok receivables principal and margin back to
piutang murabahah kepada Bank. Di the Bank. Included in the current category
dalam kategori lancar termasuk juga are the murabahah receivables which
piutang murabahah yang telah have been restructured and do not have
direstrukturisasi dan tidak memiliki past due receivables after the
tunggakan setelah restrukturisasi. restructuring.
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462

(iii) Analisa risiko kredit (lanjutan) (iii) Credit Risk Analysis (continued)
- Pernah mengalami keterlambatan - Has an overdue experience

pembayaran
Pembiayaan dalam kategori ini adalah This financing category is the financing
jumlah pembiayaan yang pernah that had overdue experience in the pas
menunggak dalam satu tahun terakhir. tone years. This financing is considered to
Pembayaran ini dianggap memiliki have adequate capacity to pay margin
kapasitas memadai untuk membayar and principal of the receivables. However,
marjin dan pokok piutangnya. Namun there is a concern over the debtor’s ability
terdapat pertimbangan terkait dengan to make payments on the due date.
kemampuan nasabah dalam
melakukan pembayaran pada tanggal
jatuh tempo.
Risiko pasar Market risk
Risiko pasar merupakan risiko yang timbul akibat Market risk is the risk that changes in market
dari perubahan harga di pasar, seperti nilai tukar prices, such as foreign exchange rates and
dan suku bunga, yang akan berdampak pada interest rates, will affect the Bank’s income or
pendapatan dan nilai instrumen keuangan yang the value of its holdings of financial
dimiliki Bank. Tujuan dari pengelolaan risiko pasar instruments. The objective of market risk
adalah untuk mengelola dan mengawasi eksposur management is to manage and control market
risiko pasar dengan menggunakan parameter- risk exposures within acceptable parameters,
parameter yang dapat diterima, dan pada saat while optimising the return on risk.
yang sama dapat mengoptimalkan pendapatan.
Bank tidak memiliki aset maupun liabilitas The Bank does not have any assets or liabilities
keuangan dalam mata uang asing, maupun pada which are denominated in foreign currencies, or
posisi diperdagangkan. held for trading.
Dilihat dari aktivitas Bank saat ini, faktor risiko In current Bank’s activities, the market risk
pasar yang dapat mempengaruhi nilai laporan factors which may affect the value of statement
posisi keuangan adalah perubahan tingkat suku of financial position is the changes of market
bunga pasar pada portofolio buku Bank. interest rate in the Bank’s portfolio.
Dalam melaksanakan proses manajemen risiko In carrying out the market risk management
pasar, Bank melakukan identifikasi, pengukuran, process, the Bank identifies, measures,
pemantauan dan pengendalian terhadap faktor- monitors and controls the market risk factors.
faktor risiko pasar. Kebijakan yang dijalankan Bank Policies adopted by the Bank in managing its
dalam pengendalian terhadap risiko suku bunga market interest rate risk include:
pasar mencakup: PT Bank BTPN Syariah Tbk | Annual Report 2020
a) Melakukan simulasi perhitungan pendapatan a) Perform simulation net margin income
marjin bersih terhadap semua kemungkinan calculation toward all possible market
perubahan tingkat suku bunga pasar. interest rate changes.
b) Melakukan pemantauan terhadap Assets & b) Monitoring on overall Assets & Liabilities
Liabilities Repricing Gap Profile secara Repricing Gap Profile in order to anticipate
keseluruhan dalam mengantisipasi adverse movement of market interest rate.
pergerakan tren suku bunga pasar yang dapat
menyebabkan kerugian.
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Risiko likuiditas Liquidity risk
Risiko likuiditas adalah risiko akibat Liquidity risk is the risk due to inability of the Bank
ketidakmampuan Bank untuk memenuhi to meet maturing obligations from cash flow
kewajiban yang jatuh tempo dari sumber funding sources and/or high quality liquid assets
pendanaan arus kas dan/atau aset likuid which can be pledged, without disturbing the
berkualitas tinggi yang dapat diagunkan, tanpa activities and financial condition of the Bank. This
mengganggu aktivitas dan kondisi keuangan is due to a mismatch between the period of
Bank. Hal ini disebabkan adanya mismatch funding and disbursement of Bank funds.
jangka waktu antara sumber dana dan
penyaluran dana Bank.
Dalam melaksanakan proses manajemen risiko In carrying out the liquidity risk management
likuiditas, Bank melakukan identifikasi, process, the Bank identifies, measures,
pengukuran, pemantauan, dan pengendalian monitors, and controls the liquidity risk factors,
terhadap faktor-faktor risiko likuiditas, antara lain among others the availability of liquid assets,
ketersediaan aset likuid, rasio likuiditas, proyeksi liquidity ratio, cash flow projections and maturity
arus kas, dan profil jatuh tempo. Pengukuran profile. Liquidity risk measurement is performed
atas risiko likuiditas dilakukan baik untuk kondisi for both normal and stress condition.
normal maupun stres.
Bank mengungkapkan aset dan liabilitas Bank has disclosed assets and liabilities based
berdasarkan umur jatuh tempo di Catatan 39. on its maturity in Note 39.
Kebijakan yang dijalankan Bank dalam Policies adopted by the Bank in managing its
mengendalikan risiko likuiditas mencakup: liquidity risk include:
- Menetapkan kebijakan pengendalian risiko - Establishing liquidity risk control policy

likuiditas yang telah disesuaikan dengan which is in line with the Bank’s mission,
misi, strategi bisnis, kecukupan permodalan, business strategy, capital adequacy, human
sumber daya manusia dan risk appetite resources and risk appetite.
Bank.
- Menetapkan kebijakan dan prosedur - Establishing liquidity risk limit policies and
penetapan limit risiko likuiditas secara procedures which are written, complete,
tertulis, lengkap, memadai, dan mudah adequate and easy to follow.
ditelusuri.
- Membentuk satuan kerja pengendali risiko - Forming a liquidity risk control work unit and
likuiditas dan melaksanakan pengendalian performing consistent and independent
risiko likuiditas secara konsisten dan liquidity risk control.
independen.
- Melaksanakan fungsi ALCO (Asset & - Implementing the ALCO (Asset & Liability
Liability Committee) untuk mengatur tingkat Committee) function to manage profit
bagi hasil dalam usaha sharing in an effort to increase/decrease
meningkatkan/menurunkan sumber dana certain sources of funds.

tertentu.
- Mengelola portofolio pendanaan untuk - Managing its funding portfolio to avoid
menghindari risiko konsentrasi dan concentration risk and dependence on
ketergantungan pada sumber pendanaan single source of funding. This matter is
tertentu. Hal ini dimonitor secara bulanan monthly monitored by ALCO and Risk
oleh ALCO dan Risk Management Management Committee (RMC).
Committee (RMC).
- Menerapkan kerangka pengukuran Risiko - Implementing Liquidity Risk Measurement

Likuiditas mengacu pada Basel III yakni Framework referring to Basel III, consist of
Rasio LCR (Liquidity Coverage Ratio) dan LCR (Liquidity Coverage Ratio) and NSFR
NSFR (Net Stable Funding Ratio). (Net Stable Funding Ratio).
- Menetapkan prosedur dan tim kontijensi - Establishing procedures and team for
pendanaan likuiditas, sebagai bagian dari funding liquidity contingency, as part of the
pengendalian risiko likuiditas, khususnya liquidity risk control, especially in crisis
pada saat kondisi krisis. condition.
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Risiko operasional Operational risk
Risiko operasional adalah risiko terjadinya Operational risk is defined as the risk of loss
kerugian yang disebabkan oleh ketidakcukupan resulting from inadequate or failure internal
dan/atau tidak berfungsinya proses internal, processes, people and systems failure or from
kesalahan manusia, kegagalan sistem atau external events.
adanya kejadian-kejadian eksternal.
Kerangka kerja pengelolaan risiko operasional Operational risk management framework
1. Kerangka kerja pengelolaan risiko 1. The Bank’s operational risk management

operasional Bank dilakukan dengan framework is executed with clear
pembagian akuntabilitas dan peran yang accountabilities and roles. The Board of
jelas. Direksi dan Dewan Komisaris Directors and the Board of Commissioners
bertanggung-jawab untuk mengawasi are responsible to oversee the effectiveness
efektivitas dari kerangka kerja pengelolaan of overall operational risk management
risiko operasional secara menyeluruh framework as well as its execution.
maupun pada pelaksanaannya.
Dalam rangka pengendalian internal, Bank In the framework of internal control, the Bank
menerapkan konsep 3 layers of defense. applies the concept of 3 layers of defense.
Pertama, unit kerja (Risk Taking Unit) dibantu First, Risk Taking Unit (RT4) assisted with
dengan fungsi Quality Assurance (QA) the Quality Assurance (QA) function ensures
memastikan bahwa kegiatan operasional yang that the operational activities carried out are
dilakukan telah sesuai dengan kebijakan in accordance with existing policies and
maupun prosedur yang ada. procedures.
Kedua, Satuan Kerja Manajemen Risiko Second, Operational Risk Management

(SKMR) memastikan proses identifikasi, (SKMR) ensures the process of identifying,
pengukuran, pemantauan dan pengendalian measuring, monitoring and controlling risk,
risiko, serta sistem informasi manajemen risiko and the risk management information system
telah dikelola dengan baik. Selain itu Satuan has been managed properly. In addition,
Kerja Kepatuhan (SKK) memastikan bahwa Compliance Management Unit (SKK)
seluruh aktifitas Bank telah sesuai dengan ensures that all Bank’s activities have
peraturan internal dan eksternal, termasuk complied with internal and external
telah sesuai dengan penerapan prinsip syariah. regulation, including the sharia principles.
Ketiga, Satuan Kerja Audit Internal (SKAI) Third, Internal Audit unit (SKAI) ensures that
memastikan bahwa seluruh risiko yang tersisa all residual risks have been managed
(residual risk) telah dikelola dengan baik sesuai properly based on applied compliance risk
risk appetite maupun risk tolerance yang telah appetite and risk tolerance. Continuous
ditetapkan. Penyelarasan kerja antara pihak- alignment between all parties related to PT Bank BTPN Syariah Tbk | Annual Report 2020
pihak yang terkait praktik pengendalian internal internal control practices in the Bank
Bank dilakukan secara berkelanjutan melalui conducted through regular forums and
forum-forum periodik dan fasilitasi rutin. facilitations.
2. Pelaksanaan kerangka kerja pengelolaan risiko 2. Practices of ORM Framework in Bank are
operasional di Bank dilakukan dalam tahapan conducted through an integrated process
proses yang terpadu dan terdiri dari proses and consists of risk identification,
identifikasi, pengukuran, pemantauan serta measurement, monitoring and
pengendalian/mitigasi risiko. controlling/mitigating.
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Kerangka kerja pengelolaan risiko operasional Operational risk management framework
Dalam proses ini Bank secara bertahap In this process, the Bank performs risk
melakukan tinjauan risiko secara menyeluruh reviews over new and/or changes to Bank’s
atas produk, sistem, layanan maupun products, system, services and
aktivitas/proses Bank yang baru maupun activities/processes, development of risk
perubahannya, pengembangan sistem registration, definition of mitigations/control
registrasi risiko, pendefinisian mechanisms as well as continuous
mitigasi/mekanisme kontrol, serta secara measurement over residual risk exposures
terus menerus melakukan pengukuran atas and the level of the Working Units’ discipline
pemaparan risiko dan tingkat kedisiplinan in deploying control mechanisms.
Unit Kerja dalam menerapkan mekanisme
kontrol.
3. Otomasi dari proses pengelolaan risiko 3. Automation of day-to-day ORM processes is

operasional sehari-hari dilakukan melalui performed by the ORMS (Operational Risk
ORMS (Operational Risk Management Management System), an internally
System) yang merupakan aplikasi online designed online-real time application which
real-time internal untuk memudahkan is implemented to facilitate recording,
pencatatan, analisis, dan pelaporan dari data analysis and reporting of operational risk
risiko operasional, dengan kemampuan data by enabling risk identification,
melakukan identifikasi risiko, assessment/measurement, monitoring and
penilaian/pengukuran, pemantauan, dan controlling/mitigating to be conducted in an
pengendalian/mitigasi yang dilaksanakan integrated manner, thereby enhance the
secara terintegrasi, sehingga dapat effectiveness of operational risk
meningkatkan efektivitas dari pengelolaan management.
risiko operasional.
4. Perhitungan beban modal untuk risiko 4. The Bank has performed the capital charges
operasional dilakukan Bank dengan calculation for operational risk by using Basic
menggunakan Pendekatan Indikator Dasar Indicator Approach in accordance to Bank
sesuai dengan ketentuan Regulator (Bank Indonesia/OJK.
Indonesia/OJK).
5. Bank telah menyusun pedoman bagi 5. The Bank has composed a comprehensive
Pengelolaan Kelangsungan Usaha yang Business Continuity Management (“BCM”)
komprehensif dengan tujuan untuk guidelines to anticipate operational risks that
mengantisipasi risiko operasional yang might arise from critical situations, such as
mungkin terjadi dari situasi ekstrim/kritikal natural disasters e.g. flood, earthquake, and
karena bencana alam seperti banjir, gempa other factors e.g. fire, major system
bumi, dan juga faktor lainnya seperti disruption, power failure, as well as non-
kebakaran, gangguan sistem utama, conducive business environment to ensure
gangguan pasokan listrik, hingga lingkungan continuous services to customer.
bisnis yang kurang menguntungkan,

sehingga kelangsungan layanan kepada
nasabah dapat terjamin.
Risiko non-keuangan lainnya Other non-financial risks

Bank juga mengelola dan memonitor risiko non- The Bank also manages and monitors non-
keuangan sebagai berikut: financial risk as follows:
(i) risiko hukum untuk mengurangi kemungkinan (i) legal risks to minimise possible losses from
kerugian dari tuntutan hukum atau lawsuits and/or weaknesses in juridical
kelemahan aspek yuridis, contohnya yang matters, for example caused by the weak
disebabkan oleh lemahnya perikatan, legal arrangements, an absence and/or
ketiadaan peraturan perundang-undangan change of regulations, which causes a
yang menyebabkan suatu transaksi yang transaction to become illegal and resulting in
telah dilakukan tidak sesuai dengan litigation process;
ketentuan yang ada, dan mengakibatkan
terjadinya proses litigasi;
93
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Risiko non-keuangan lainnya (lanjutan) Other non-financial risks (continued)
(ii) risiko reputasi untuk mengurangi (ii) reputation risks to minimise possible losses
kemungkinan kerugian dari publikasi negatif from negative publicity relating to the Bank’s
yang terkait dengan kegiatan usaha Bank business activities or negative perception
atau persepsi negatif terhadap Bank; about the Bank;
(iii) risiko strategis untuk mengurangi (iii) strategic risks to minimise possible losses
kemungkinan kerugian akibat ketidaktepatan arising from inappropriate decision and/or
dalam pengambilan dan/atau pelaksanaan carrying out a strategic decision which fails
suatu keputusan stratejik yang gagal to anticipate changes in the business
mengantisipasi perubahan lingkungan bisnis; environment; and
dan
(iv) risiko kepatuhan untuk mengurangi (iv) compliance risks to minimise possible losses
kemungkinan kerugian karena tidak from non-compliance or failure to implement
mematuhi atau tidak melaksanakan prevailing laws and regulations, including
peraturan perundang-undangan dan sharia principles for the Bank.
ketentuan lain yang berlaku, termasuk
prinsip syariah bagi Bank.
(v) risiko imbal hasil untuk memastikan dampak (v) Rate of return risk to ensure that the changes
dari perubahan tingkat imbal hasil yang of rate of return offered by the Bank do not
dibayarkan Bank tidak berdampak signifikan bring significant impact to funding customers
terhadap perilaku nasabah dana pihak ketiga behavior.
(vi) risiko investasi untuk memastikan potensi (vi) Investment risk to ensure the potential risks
risiko yang mungkin timbul akibat Bank ikut arising from the Bank sharing the losses of
menanggung kerugian dari usaha nasabah financing customer's business under a profit
pembiayaan dengan akad bagi hasil. sharing contract.
Berpedoman pada Surat Edaran OJK SEOJK Following OJK Circular Letter SEOJK
No. 13/SEOJK.03/2015 dan New Basel II Capital No. 13/SEOJK.03/2015 and the New Basel II
Accord yang memasukkan risiko operasional Capital Accord, which added operational risk in
dalam perhitungan regulatory capital, Bank telah the calculation of regulatory capital, the Bank
menerapkan prinsip-prinsip manajemen risiko has applied the principles of operational risk
operasional, termasuk perhitungan beban modal management, including operational risk capital
risiko operasional. charge.
Proses pengelolaan risiko operasional dilakukan Operational risk management process is

oleh setiap unit kerja (risk owner), sehingga unit- performed by each unit (risk owner), so the units
unit kerja di kantor pusat dan kantor-kantor in head office and branches, facilitated by risk PT Bank BTPN Syariah Tbk | Annual Report 2020
cabang, dengan difasilitasi oleh unit manajemen management unit, are responsible to identify,
risiko, bertanggung jawab dalam proses assess, measure, monitor, and control
identifikasi, penilaian, pengukuran, pemantauan operational risk, to become faster and more
serta pengendalian risiko operasional menjadi accurate.
lebih akurat dan cepat.
Untuk mengantisipasi terhadap kejadian-kejadian To anticipate events which can disrupt the
yang dapat mengganggu operasional Bank Bank’s operations as a result of internal factors
sebagai akibat faktor internal seperti gangguan such as disturbances in information technology
pada sistem teknologi informasi dan faktor systems and external factors such as natural
eksternal seperti bencana alam, kerusuhan, dan disasters, riots, and fires, the Bank has
kebakaran, Bank telah mengembangkan developed the Business Continuity Management
Business Continuity Management dan Disaster and Disaster Recovery Plan.
Recovery Plan.
94
467

43. MANAJEMEN MODAL 43. CAPITAL MANAGEMENT
Tujuan manajemen permodalan Bank adalah The Bank’s capital management objective is to
untuk mempertahankan posisi modal yang kuat maintain a strong capital position to support
untuk mendukung pertumbuhan bisnis dan business growth and to sustain investor,
mempertahankan investor, deposan, pelanggan depositor, customer and market confidence. In
dan kepercayaan pasar. Dalam pengelolaan managing its capital, the Bank considers some
permodalan, Bank mempertimbangkan faktor- factors such as: providing optimal capital rate of
faktor seperti: pengembalian modal yang optimal return to shareholders and maintaining a
kepada pemegang saham, menjaga balance between high return with gearing ratio
keseimbangan antara keuntungan yang lebih and safety provided by a sound capital position.
tinggi dengan gearing ratio serta keamanan yang
diberikan oleh posisi modal yang sehat.
Rasio Kewajiban Penyediaan Modal Minimum The Minimum Required Capital Adequacy Ratio
(KPMM) Bank yang dikaitkan dengan profil risiko (CAR) of the Bank is related with the Bank’s risk
Bank dan dihitung berdasarkan Peraturan OJK profile and calculated based on OJK Regulation
No. 21/POJK.03/2014 dan Surat Edaran OJK No. 21/POJK.03/2014 and OJK Circular Letter
No. 34/SEOJK.03/2015 tentang Perhitungan Aset No. 34/SEOJK.03/2015 regarding Calculation of
Tertimbang Menurut Risiko untuk Risiko Kredit Risk Weighted Assets for Credit Risk by Using a
dengan Menggunakan Pendekatan Standar bagi Standard Approach for Sharia Commercial
Bank Umum Syariah adalah sebagai berikut: Banks was as follows:
2020 2019
Modal inti 5,544,726 5,138,209 Core capital
Modal pelengkap (maksimum Supplementary capital (maximum at

100% dari modal inti) 74,040 87,914 100% from core capital)
Jumlah modal 5,618,766 5,226,123 Total capital
Aset Tertimbang Menurut Risk Weighted Assets

Risiko (ATMR) (RWA)
Risiko Kredit 5,370,131 6,988,540 Credit Risk
Risiko Operasional 5,995,479 4,737,446 Operational Risk
Rasio total 49.44% 44.57% Total ratio
Rasio KPMM yang diwajibkan 9% - 10% 9% - 10% Minimum CAR
44. JAMINAN PEMERINTAH TERHADAP 44. GOVERNMENT GUARANTEE ON

LIABILITAS PEMBAYARAN BANK UMUM OBLIGATIONS OF COMMERCIAL BANKS
Sesuai dengan Peraturan Pemerintah Republik According to Government Regulation No. 39

Indonesia No. 39 tahun 2005 tanggal 12 Oktober year 2005 dated 12 October 2005, since
2005, sejak tanggal 12 Oktober 2005, penjaminan 12 October 2005, guarantees on deposits from
simpanan nasabah bank berdasarkan prinsip customers of Syariah principles banks follow
Syariah mengacu kepada Undang-Undang No. 24 Law no.24 dated 22 Desember 2004.
tanggal 22 Desember 2004.
Berdasarkan Undang-Undang No. 24 tanggal Based on Law No. 24 dated 22 Desember 2004,
22 Desember 2004, efektif sejak tanggal effective 22 Desember 2005, Indonesia Deposit
22 Desember 2005, Lembaga Penjamin Insurance Corporation (LPS) was established to
Simpanan (LPS) dibentuk untuk menjamin provide guarantee on certain deposits from
kewajiban tertentu bank-bank umum berdasarkan customers based on prevailing guarantee
program penjaminan yang berlaku. Undang- schemes. The law was changed with the
Undang tersebut telah diubah dengan Peraturan Government Regulation as the Replacement of
Pemerintah sebagai Pengganti Undang-Undang Law No. 3 Year 2008, which was stipulated as a
No. 3 tahun 2008, yang mana telah ditetapkan law since 13 January 2009 based on the
menjadi undang-undang sejak tanggal 13 Januari Republic of Indonesia Law No. 7 Year 2009.
2009 berdasarkan Undang-Undang Republik
Indonesia No. 7 tahun 2009.
95
468

44. JAMINAN PEMERINTAH TERHADAP 44. GOVERNMENT GUARANTEE ON

LIABILITAS PEMBAYARAN BANK UMUM OBLIGATIONS OF COMMERCIAL BANKS
Berdasarkan Peraturan Pemerintah Republik Based on the Government Regulation of the

Indonesia No. 66/2008 tanggal 13 Oktober 2008 Republic of Indonesia No. 66/2008 dated
mengenai besarnya nilai simpanan yang dijamin 13 October 2008 regarding the deposit amount
LPS, pada tanggal 31 Desember 2020 dan 2019, guaranteed by LPS, as of 31 December 2020
jumlah simpanan yang dijamin LPS adalah and 2019, the deposit amount guaranteed by
simpanan sampai dengan Rp 2.000 untuk per LPS for every customer in a bank was a
nasabah per bank. maximum of Rp 2,000.
Pada tanggal 31 Desember 2020 dan 2019, Bank As of 31 December 2020 and 2019, the Bank
adalah peserta dari program penjaminan tersebut. was a participant of the guarantee program.
45. OPINI DEWAN PENGAWAS SYARIAH 45. OPINION OF THE SHARIA SUPERVISORY
BOARD
Untuk tahun yang berakhir pada tanggal 31 For the period ended 31 Desember 2020 and
Desember 2020 dan 2019, Dewan Pengawas 2019, respectively, the Sharia Supervisory
Syariah (“DPS”) menyatakan bahwa secara Board (“DPS”) stated that in general the sharia
umum aspek syariah dalam operasional Bank aspects in the Bank’s operation have complied
with sharia principles and values.
sudah sesuai dengan prinsip dan nilai-nilai
syariah.
46. STANDAR AKUNTANSI YANG BELUM 46. ISSUED BUT NOT YET EFFECTIVE
DITERBITKAN NAMUN BELUM BERLAKU ACCOUNTING STANDARDS
EFEKTIF
Beberapa standar akuntansi baru dan interpretasi Certain new accounting standards and
dari standar akuntansi telah diterbitkan dan belum interpretations have been issued that are not yet
berlaku efektif untuk tahun yang berakhir pada effective for the year ended 31 December 2020,
tanggal 31 Desember 2020, dan belum diterapkan and have not been applied in preparing these
pada penyusunan laporan keuangan ini. financial statements. Among them, the following
Diantaranya adalah beberapa PSAK dan ISAK PSAKs and ISAKs, which will become effective
dibawah ini, yang akan berlaku efektif sejak for reporting periods beginning on or after
tanggal 1 Januari 2021, yang mungkin relevan dan 1 January 2021, may be relevant to the
memerlukan penerapan secara retrospektif Company’s future financial statements, and may
sebagaimana diatur dalam PSAK 25, “Kebijakan require retrospective application under PSAK
Akuntansi, Perubahan Estimasi Akuntansi dan 25, “Accounting Policies, Changes in Accounting PT Bank BTPN Syariah Tbk | Annual Report 2020
Kesalahan Estimates, and Error"
- PSAK 110 (penyesuaian), “Akuntansi Sukuk”, - PSAK 110 (amendment), “Sukuk

Accounting”,
- PSAK 111 (penyesuaian), “Akuntansi Wa’d”, - PSAK 111 (amendment), “Wa’d
Accounting”,
- PSAK 112, “Akuntansi Wakaf”. - PSAK 112, “Wakaf Accounting”.
Pada saat penerbitan laporan keuangan, Bank As at the authorization date of this financial
masih mempelajari dampak yang akan mungkin statements, the Bank is still evaluating the
timbul dari penerapan standar baru dan revisi potential impact of these new and revised
tersebut serta pengaruhnya terhadap laporan standards to the financial statements.
keuangan.
96
469
consolidated financial statements

of the parent company

471
STATEMENTS OF FINANCIAL POSITION
31 December 2020 and 31 December 2019
(In millions of Rupiah)
INDIVIDUAL CONSOLIDATED
ACCOUNTS
31 Dec 2020 31 Dec 2019 31 Dec 2020 31 Dec 2019
Audited Audited Audited Audited
ASSETS
1. Cash 1,323,222 1,587,729 2,433,196 2,299,062
2. Placements with Bank Indonesia 19,592,514 14,468,553 22,571,836 17,576,955
3. Placements with other banks 894,072 1,293,432 896,568 1,306,904
4. Spot and derivatives receivables 917,082 840,372 917,082 840,372
5. Marketable securities 12,201,417 8,582,871 14,804,656 10,654,624
6. Securities sold under repurchase agreement - - - -
(Repo)
7. Claims for securities purchased under resale - - - -
agreement (Reverse Repo)
8. Acceptance receivables 1,490,634 1,692,460 1,490,634 1,692,460
9. Loans 126,689,753 132,760,609 126,689,753 132,760,609
10. Sharia financing - - 9,522,866 8,999,574
11. Invesments 1,305,484 1,303,643 22,522 22,522
12. Other financial assets 803,827 771,377 961,550 949,824
13. Allowance for impairment losses on financial (2,579,318) (1,175,155) (3,428,808) (1,467,274)
assets -/-
a.Maketable securities (291) (6) (291) (6)
b.Loans and sharia financing (2,572,835) (1,175,080) (3,422,325) (1,467,199)
c.Others (6,192) (69) (6,192) (69)
14. Intangible assets 2,281,920 2,009,007 2,528,427 2,197,397
Accumulated amortization of intangible (1,404,745) (1,068,375) (1,487,828) (1,128,855)
assets -/-
15. Fixed assets 4,068,493 3,201,234 4,883,148 3,751,845
Accumulated depreciation of fixed assets -/- (2,042,622) (1,517,038) (2,525,161) (1,858,099)
16. Non-productive assets 19,202 20 19,202 20
a. Abandoned property - - - -
b. Foreclosed assets 19,190 - 19,190 -
c. Suspense account 12 20 12 20
d. Interbranch assets - - - -
17. Other assets 2,617,109 2,741,995 2,866,335 3,033,445
TOTAL ASSETS 168,178,044 167,492,734 183,165,978 181,631,385
472
STATEMENTS OF FINANCIAL POSITION
31 December 2020 and 31 December 2019
ACCOUNTS
31 Dec 2020 31 Dec 2019 31 Dec 2020 31 Dec 2019
LIABILITIES AND EQUITIES
LIABILITIES
1. Demand deposits 15,709,755 14,348,978 15,760,708 14,374,226
2. Savings deposits 9,955,853 8,085,068 11,929,298 10,060,583
3. Time deposits 65,342,817 55,058,884 73,098,900 62,504,670
4. Electronic money - - - -
5. Liabilities to Bank Indonesia - - - -
6. Liabilities to other banks 6,575,274 11,659,676 6,549,336 11,633,474
7. Spot and derivatives payables 887,157 894,947 887,157 894,947
8. Securities sold under repurchase agreement - - - -
(Repo)
9. Acceptance liabilities 767,282 888,459 767,282 888,459
10. Securities issued 993,045 3,190,628 993,045 3,190,628
11. Borrowings 37,176,039 44,086,343 37,176,039 44,086,343
12. Margin deposit - - - -
13. Interbranch liabilities - - - -
14. Other liabilities 2,462,971 1,981,150 3,039,460 2,526,127
15. Minority interest 1,749,037 1,603,885
TOTAL LIABILITIES 139,870,193 140,194,133 151,950,262 151,763,342
EQUITY
16. Issued and fully paid-in capital 161,075 161,075 161,075 161,075
a. Authorized capital 300,000 300,000 300,000 300,000
b. Unpaid capital -/- (137,021) (137,021) (137,021) (137,021)
c. Treasury stock -/- (1,904) (1,904) (1,904) (1,904)
17. Additional paid-in capital 11,168,524 11,151,727 11,134,744 11,117,947
a. Agio 10,907,723 10,907,715 10,898,210 10,898,202
b. Disagio -/- - - - -
c. Capital paid-in advance - - - -
d. Others 260,801 244,012 236,534 219,745
18. Other comprehensive income 926,235 892,819 946,589 919,626
a. Profit 926,235 892,819 946,589 919,626
b. Loss -/- - - - -
19. Reserves 32,596 23,361 67,596 44,361
c. General reserves 32,596 23,361 67,596 44,361
d. Statutory reserves - - - -
20. Profit/loss 16,019,421 15,069,619 18,905,712 17,625,034
a. Previous years 14,625,691 13,476,835 17,156,419 15,052,506
b. Current year 1,393,730 1,592,784 1,749,293 2,572,528
c. Paid dividend -/- - - - -
TOTAL EQUITY ATTRIBUTABLE TO THE 28,307,851 27,298,601 31,215,716 29,868,043
OWNERS OF THE PARENT
TOTAL EQUITY 28,307,851 27,298,601 31,215,716 29,868,043

TOTAL LIABILITIES AND EQUITY 168,178,044 167,492,734 183,165,978 181,631,385
473
STATEMENTS OF PROFIT OR LOSS AND
OTHER COMPREHENSIVE INCOME
(In millions of Rupiah, unless otherwise stated)
31 Dec 2020 31 Dec 2019 31 Dec 2020 31 Dec 2019
OPERATING INCOME AND EXPENSES
A. Income and Interest Expenses
1. Interest Income 12,366,009 14,223,627 16,403,483 18,680,979
2. Interest Expenses (5,281,544) (7,165,697) (5,779,055) (7,689,284)
Net Interest Income (expenses) 7,084,465 7,057,930 10,624,428 10,991,695
B. Other Operating Income and Expenses

1. Gain (loss) from increase (decrease) in fair value of financial assets 29,925 9,949 29,925 9,949
2. Gain (loss) from decrease (increase) in fair value of financial liabilities - - - -
3. Gain (loss) from the sale of financial asset - - - -
4. Gain (loss) from spot and derivatives/forward transactions (realised) 720,865 269,389 720,865 269,389
5. Gain (loss) from investment under equity method - - - -
6. Gain (loss) from foreign currency translation (21,838) 305,173 (21,838) 305,173
7. Dividend income 242,671 2 5 2
8. Commissions/provisions/fees and administration 496,048 573,053 496,174 573,217
9. Other income 441,940 442,169 463,706 458,687
10. Impairment for on financial assets (1,951,200) (1,136,480) (2,801,384) (1,445,883)
11. Losses related to operational risks (17,477) (21,372) (24,201) (35,019)
12. Personnel expenses (2,161,292) (2,239,560) (3,211,395) (3,338,585)
13. Promotion expenses (153,216) (200,285) (157,063) (216,201)
14. Other expenses (2,957,350) (2,908,513) (3,488,708) (3,539,905)
Other operating income (expenses) (5,330,924) (4,906,475) (7,993,914) (6,959,176)
PROFIT (LOSS) FROM OPERATIONS 1,753,541 2,151,455 2,630,514 4,032,519
NON OPERATIONAL INCOME AND EXPENSES

1. Gain (loss) from sale of fixed assets and equipment 66 (5,444) 6,260 (6,683)
2. Other non operating income (expenses) (2,160) (5,338) (3,698) (6,914)
NON OPERATIONAL PROFIT (LOSS) (2,094) (10,782) 2,562 (13,597)
PROFIT (LOSS) BEFORE TAX FOR THE CURRENT YEAR 1,751,447 2,140,673 2,633,076 4,018,922
Income Tax (357,717) (547,889) (627,399) (1,026,504)

a. Estimated current year tax (541,834) (545,060) (858,663) (1,071,827)
b. Deferred tax income (expenses) 184,117 (2,829) 231,264 45,323
NET INCOME FOR THE CURRENT YEAR AFTER TAX 1,393,730 1,592,784 2,005,677 2,992,418
PROFIT (LOSS) MINORITY INTEREST 256,384 419,890

OTHER COMPREHENSIVE INCOME
1. Items that will not be reclassified to profit or loss (55,718) (32,227) (64,857) (23,075)
a. Gain from fixed assets revaluation - - - -
b. Gain (loss) from pension plans defined benefit (55,718) (32,227) (64,857) (23,075)
c. Others - - -
2. Items that will be reclassified to profit or loss 89,132 9,046 89,055 8,479
a. Gain (loss) from adjustments from foreign exchange translation - - - -
b. Gain (loss) from changes in fair value of financial assets translation of 89,132 9,046 89,055 8,479
debt instruments at fair value through other comprehensive income
c. Others - - -
OTHER COMPREHENSIVE (EXPENSES)/INCOME FOR THE CURRENT 33,414 (23,181) 24,198 (14,596)
YEAR-NET OF TAX
TOTAL COMPREHENSIVE INCOME OF THE CURRENT YEAR AFTER 1,427,144 1,569,603 2,029,875 2,977,822
TAX
Net income of the years attributable to:

- Owner of the Parent 1,393,730 1,592,784 1,749,293 2,572,528
- Non-controlling interests 256,384 419,890
TOTAL NET PROFIT (LOSS) FOR THE YEAR 1,393,730 1,592,784 2,005,677 2,992,418
Total Comprehensive income of the current year attributable to:

- Owners of the Parent 1,427,144 1,569,603 1,776,256 2,555,357
- Non-controlling Interests 253,619 422,465
TOTAL COMPREHENSIVE NET PROFIT (LOSS) FOR THE YEAR 1,427,144 1,569,603 2,029,875 2,977,822
PROFIT (LOSS) TRANSFERRED TO HEAD OFFICE - - - -
DIVIDEND - - - -
EARNING PER SHARE (in rupiah)

- Basic 173 203 217 327
- Diluted 173 200 217 324
474
STATEMENTS OF COMMITMENTS AND CONTINGENCIES
ACCOUNTS 31 Dec 2020 31 Dec 2019 31 Dec 2020 31 Dec 2019
I COMMITMENT RECEIVABLES 53,255,057 41,482,674 53,255,057 41,482,674
1. Unused borrowing/financing facilities 28,611,760 3,124,023 28,611,760 3,124,023
2. Outstanding purchase position of foreign
24,643,297 38,358,651 24,643,297 38,358,651
currencies on spot and derivatives/forward
3. Others - - - -
II COMMITMENT LIABILITIES 125,442,019 112,564,084 125,442,019 112,574,084

1. Unused loans / financing facilities 99,471,413 81,900,149 99,471,413 81,910,149
a. Committed 14,012,398 8,423,080 14,012,398 8,423,080
b. Uncommitted 85,459,015 73,477,069 85,459,015 73,487,069
2. Outstanding Irrevocable L/C 616,302 925,174 616,302 925,174
3. Outstanding sales position of foreign
25,354,304 29,738,761 25,354,304 29,738,761
currencies on spot and derivative / forward
4. Others - - - -
III. CONTINGENT RECEIVABLES 22,688,905 19,839,026 22,688,905 19,839,026

1. Guarantees received 22,688,905 19,839,026 22,688,905 19,839,026
2. Others - - - -
IV. CONTINGENT LIABILITIES 7,421,593 8,924,578 7,421,593 8,924,578

1. Guarantees issued 7,421,593 8,924,578 7,421,593 8,924,578
2. Others - - - -

475
PT BANK BTPN Tbk

DAN ENTITAS ANAK/AND SUBSIDIARY
LAPORAN PERUBAHAN EKUITAS KONSOLIDASIAN CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

(Disajikan dalam jutaan Rupiah, kecuali dinyatakan lain) (Expressed in millions of Rupiah, unless otherwise stated)
Diatribusikan kepada pemilik enititas induk / Attributable to owners of the parent

Modal Tambahan modal Cadangan Cadangan Cadangan Transaksi Saldo laba yang Saldo laba yang Saham Komponen Jumlah/ Kepentingan Jumlah
ditempatkan dan disetor/ revaluasi aset pembayaran nilai wajar - dengan sudah ditentukan belum ditentukan treasuri/ ekuitas lainnya/ Total non- ekuitas/
disetor penuh/ Additional paid- tetap/ berbasis saham/ bersih/ kepentingan penggunaannya/ penggunaannya/ Treasury Other pengendali/ Total equity
Issued and fully in capital Reserve on Share-based Fair value non-pengendali/ Appropriated Unappropriated shares component Non-
paid-up share revaluation of payment reserve reserve-net Transaction with retained earnings retained earnings of equity controling
capital fixed assets non-controlling interest
interest
Saldo tanggal 1 Januari 2020 162,979 11,158,702 801,553 244,012 12,176 (24,267) 44,361 17,730,931 (262,404) - 29,868,043 1,603,885 31,471,928 Balance as of 1 January 2020
Dampak penerapan awal - - - - - - - (445,380) - - (445,380) (4,580) (449,960) Impact of implementation of

PSAK 71 dan 73, bersih PSAK 71 and 73, net
Saldo per 1 Januari 2020 162,979 11,158,702 801,553 244,012 12,176 (24,267) 44,361 17,285,551 (262,404) - 29,422,663 1,599,305 31,021,968 Balance as per January 1 2020
setelah penerapan PSAK 71 after effect of initial
dan 73 implementation of PSAK 71
and 73
Laba bersih tahun berjalan - - - - - - - 1,749,293 - - 1,749,293 256,384 2,005,677 Net profit for the year
Penghasilan komprehensif - Other comprehensive income:

lainnya:
Perubahan nilai wajar atas - - - - 113,579 - - - - - 113,579 (32) 113,547 Changes in fair value of
aset keuangan yang diukur financial assets measured
pada nilai wajar melalui at fair value through other
penghasilan komprehensif comprehensive income
lain
Peniliaian kembali liabilitas - - - - - - - (85,185) - - (85,185) (4,072) (89,257) Remeasurements of
imbalan kerja karyawan employee benefits liabilities
Efek pajak terkait (24,500) 23,069 - (1,431) 1,339 (92) Related tax effect
Jumlah laba komprehensif - - - - 89,079 - - 1,687,177 - - 1,776,256 253,619 2,029,875 Total comprehensive income
selama tahun berjalan during the year
Cadangan umum Entitas Anak - - - - - - 14,000 (14,000) - - - - - General appropriation of

subsidiary
Pembayaran dividen Entitas - - - - - - - - - - - (103,887) (103,887) Payments of Subsidiary’s

Anak dividend
Pembentukan dana cadangan - - - - - - 9,235 (9,235) - - - - - Appropriation to legal reserve

wajib
Opsi saham: Share option:

Penerimaan dari penerbitan - 8 - - - - - - - - 8 - 8 Proceed from shares issued
saham
Cadangan pembayaran - - - 16,789 - - - - - - 16,789 - 16,789 Share-based payment
berbasis saham reserve
Reklasifikasi ke komponen - - - (260,801) - - - - - 260,801 - - - Reclassification to other
ekuitas lainnya equity components
Saldo tanggal 31 Desember 162,979 11,158,710 801,553 - 101,255 (24,267) 67,596 18,949,493 (262,404) 260,801 31,215,716 1,749,037 32,964,753 Balance as of 31 December
2020 2020
PT BANK BTPN Tbk
DAN ENTITAS ANAK/AND SUBSIDIARY
LAPORAN PERUBAHAN EKUITAS KONSOLIDASIAN CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

(Disajikan dalam jutaan Rupiah, kecuali dinyatakan lain) (Expressed in millions of Rupiah, unless otherwise stated)
Diatribusikan kepada pemilik enititas induk / Attributable to owners of the parent

Modal Tambahan modal Cadangan Cadangan Cadangan nilai Transaksi Saldo laba Saldo laba yang Saham treasuri/ Jumlah/ Kepentingan Jumlah ekuitas/
ditempatkan dan disetor/ revaluasi aset pembayaran wajar - bersih/ dengan yang sudah belum ditentukan Treasury shares Total non-pengendali/ Total equity
disetor penuh/ Additional paid-in tetap/ berbasis saham/ Fair value reserve- kepentingan ditentukan penggunaannya/ Non-controling
Issued and fully capital Reserve on Share-based net non-pengendali/ penggunaannya/ Unappropriated interest
paid-up share revaluation of payment reserve Transaction Appropriated retained earnings
capital fixed assets with non- retained
controlling earnings
interest
Saldo tanggal 1 Januari 2019 Balance as of 1 January 2019

117,033 1,458,886 801,553 281,748 3,527 (24,267) 30,361 15,198,223 (262,404) 17,604,660 1,181,670 18,786,330
Laba bersih tahun berjalan - - - - - - - Net profit for the year

- 2,572,528 2,572,528 419,890 2,992,418
Laba komprehensif lainnya: Other comprehensive income:

Perubahan nilai wajar atas aset - - - - - - - - Changes in fair value of available
keuangan tersedia untuk dijual 11,533 11,533 (227) 11,306 for sale and measured at fair value
dan diukur pada nilai wajar melalui through other comprehensive
penghasilan komprehensif lain income financial asset.
Peniliaian kembali liabilitas imbalan - - - - - - - Remeasurements of employee
kerja karyawan - (34,427) (34,427) 3,660 (30,767) benefits liabilities
Efek pajak terkait - - - - - - - Related tax effect
(2,884) 8,607 5,723 (858) 4,865
Jumlah laba komprehensif selama tahun - - - - - - - Total comprehensive income during

berjalan 8,469 2,546,708 2,555,357 422,465 2,977,822 the year
Cadangan umum anak perusahaan - - - - - - - - - General appropriation of Subsidiary

- 14,000 (14,000)
Transaksi dengan kepentingan non- - - - - - - - Transaction with non-controlling

pengendali (9,513) - (9,513) (250) (9,763) interest
Efek dari penggabungan usaha - - - - - - - Effect of merger

45,937 9,708,197 - 9,754,134 9,754,134
Opsi saham: Share option:

Penerimaan dari penerbitan saham - - - - - - Proceed from shares issued
9 1,132 - 1,141 1,141
Cadangan pembayaran berbasis - - - - - - - - Share-based payment reserve
saham (37,736) - (37,736) (37,736)
Saldo tanggal 31 Desember 2019 Balance as of 31 Desember 2019

162,979 11,158,702 801,553 244,012 12,176 (24,267) 44,361 17,730,931 (262,404) 29,868,043 1,603,885 31,471,928

478 PT Bank BTPN Syariah Tbk | Laporan Tahunan 2020

financial services authority reference
Criteria Page
I General
1 Annual Report is presented in the form √
of a printed document as well as an
electronic copy, and must be written in
good and correct Bahasa Indonesia and
foreign language, at least in English.
2 Annual Report is printed in good quality √
using readable font type and size
3 Annual Report presents a clear company Company Name and the Year of Annual Report are √
identity presented in:
1. Front Cover Page;
2. Side;
3. Back Cover Page; and
4. Every page.
4 Annual Report is presented in the company website √
Including the most recent annual report and at least for the past 5 (five) years.
II Summary of Important Financial Data
1 Information of the Company financial The information shall contain amongst others: 10-11
position presented in comparison format 1. Business revenue/cost;
of last 2 (two) years of book years or 2. Profit (loss):
since the commencement of the company 3. Total profit (loss) and other comprehensive income:
operation in the case where the the
company business operation is running in
less than 2 (two) years
2 Information of the Company financial The information shall contain amongst others: 10-11
position presented in comparison of 1. Assets value;
last 2 (two) years of book years or since 2. Liabilities value; and
the commencement of the company 3. Equity value.
operation in the case where the the
company business operation is running in
less than 2 (two) years
3 Financial Ratio presented comparison of The information contains financial ratios that cover at 10-13
the last 2 (two) years of book years or the minimum:
since the commencement of the company 1. KPMM ratio;
operation in the case where the the 2. ROA ratio;
company business operation has been 3. ROE ratio;
running in less than 2 (two) years 4. BOPO ratio;
5. CIR ratio;
6. percentage of violation and exceedance of the legal
lending limit;
7. GWM;
8. PDN ratio;
PT Bank BTPN Syariah Tbk | Laporan Tahunan 2020

9. NPF gross ratio and net; and
10. profit/loss ratio to income
479
Criteria Page
4 Information of share prices in the form 1. Information in table format shall contain: 14-15
table and charts* a. Number of outstanding shares;
b. Market capitalization;
c. Highest, lowest and closing price of the
shares;
d. Trading volume.
2. Information in chart format shall contain at least the

shares closing price and shares trading volume. For
every quarter during the last 2 (two) financial years.
III Board of Commissioners, Board of Directors, and Sharia Supervisory Board Reports
1 Board of Commissioners Report The report shall contain the following: 28-30
1. Performance appraisal of the Board of Directors
in managing the Company and the basis of the
appraisal;
2. The Board of Directors’ view regarding business
prospects of the Company and the underlying
consideration;
3. Business Prospects 2019.
2 The Board of Directors Report The report shall contain the following: 34-38
1. Analysis to the company performance, including
amongst other the strategic policy, comparison
between actual achievement and budget, and the
obstacles;
2. Business prospect analysis;
3. Implementation of good corporate governance;
4. Future Plan.
3 The Sharia Supervisory Board Report The report shall contain the following: 42-43
1. BTPN Syariah’s implementation of Syariah’s values,
concept and principles has complied with the
prevailing regulations;
2. BTPN Syariah products and services adhered to the
Sharia principles;
3. BTPN Syariah’s preset in bringing good and
betterment is a form to millions of the Indonesian
people is a manifestation of the most basic
application of Sharia principles.
4 Signatures of Board of Commissioners Containing the following: 367
and Board of Directors 1. The signatures are presented in a separate page;
2. Statement that Board of Commissioners and Board of
Directors are fully responsible for the accuracy of the
content of the annual report;
3. Signed by all members of Board of Commissioners and
Board of Directors specifying the names and position;
4. Written explanation in a separate letter from the

respective member(s) Board of Commissioners and
Board of Directors who happen to not sign the annual
report, or written explanation in a separate letter from
other member in the case where written explanation
from the respective member is not available.
480
Criteria Page
IV Company Profile
1 Name and Complete Address of the The information contains amongst others: name and 47
Company address, zip code, phone number, fax number, email and
website.
2 Brief History of the Company Including amongst others: date/year of establishment, 47
name and changes of the name (if any).
Note: Should the company never make any changes on

the name, it shall be disclosed.
3 Business Overview Overview about: 84, 358-
1. Business activities of the company according to the 359
latest Articles of Association;
2. Business activities executed; and
3. Products and services offered.
4 Organization Structure In the form of chart, containing the names and positions 50-51
in the structure at least up to one layer below the Board
of Directors.
5 Vision, Mission and Culture of the Including: 48
Company 1. Company Vision;
2. Company Mission;
3. Statement regarding the corporate culture in the
Company.
6 Identity and Profile of the members of The information contains amongst others: 52-57
Board of Commissioners 1. Name;
2. Position (including positions in the other company or
institution);
3. Age;
4. Domicile;
5. Education (Subject and Educational Institution);
6. Work Experience (Position, Institution, Term of Office);
7. History of appointment as the Board of
Commissioners in the Company.
the Board of Directors 1. Name;
institution);
3. Age;
4. Domicile;
7. History of appointment as the Board of Directors in
the Company.

the Sharia Supervisory Board 1. Name;
institution);
3. Age;
4. Domicile;
7. History of appointment as the Sharia Supervisory
Board in the Company.
the Board of Commissioners Committee 1. Name;
institution);
3. Age;
4. Domicile;
7. History of appointment as the Board of
Commissioners Committee in the Company.
481
Criteria Page
10 Number of employees (in 2 years The information contains amongst others: 118
comparison) and description of 1. Number of employees in each level of the organization;
competency development (such as 2. Number of employees by education;
employee training and education 3. Number of employees by employment status;
aspects) 4. Description and data on employee competency
development that had been conducted which reflected
equal opportunities for each level in the organization;
and
5. The expenses incurred for employee competency
development.
11 Corporation Group Structure The Chart of Corporation Group Structure describing the 78
subsidiary entity, association entity and SPV.
12 Shareholders Composition Containing amongst others: 77
1. 1. Shareholders Composition;
2. 2. Paid Up and Placed Capital;
3. 3. Shareholders’ Profile;
4. 4. Ultimate Controlling Shareholders
Composition.
13 Share Chronological Records* Including amongst others: 80-81
1. Share chronological records*;
2. Type of corporate action that caused the changes in
the number of shares;
3. Changes in the number of shares from the beginning
of the record until the end of the financial year; and
4. Name of stock exchange where the shares are listed.
14 Name and Addressof Capital Market The information contains amongst others: 87
Support Institutions or Professionals* 1. Name and address of BAE/institutions that
administer the company shares;
2. Name and address of Public Accounting Firm; and
3. Name and address of a securities rating company.
15 Awards Granted During The Last The information contains amongst others: 22-23
Financial Year and/ or Valid Certification 1. Name of the award and/or certification;
During the Last Financial Year Both in 2. The year the Award/Certification is granted;
National and International Context 3. The agency granting the award and/or certification;
4. The period of validity (for certification).
16 Information on the Company Website Containing at least: √
1. Public information of public company
2. Information for shareholders up to the last individual
shareholders;
3. Information of Good Corporate Governance
4. Information of corporate social responsibility
482
Criteria Page
V Management Discussion and Analysis on
Company Performance
1 Operational Review per Business Containing information about: 93-125
Segment 1. Financial Review contains amongst others:
a. Business Review.
2. Financial Performance contains amongst others:
a. Assets and Liabilities;
b. Sales/income; and
c. Profitability.
3. Business Review contains amongst others:
a. Funding;
b. Financing.
4. Operational Review contains amongst others:
a. Human Capital;
b. Operational;
c. Information Technology.
2 Company Financial Performance Financial performance analysis including comparison 98-101
Description between the current year
financial performance and the year before and reason for
increase/decrease (in the
form of naration and table), about amongst others:
1. Liquid asset, non-liquid asset, and total asset;
2. Short-term liabilities, long-term liabilities, and total
liabilities;
3. Equity;
4. Sales/Business Revenue, expenses and profit (loss),
other comprehensive income and total profit (loss)
and other comprehensive income; and
5. Cash Flow.
3 Discussion and analysis regarding Description about: 101-102
company’s ability to repay the debt and 1. Company’s ability to repay the debt, both short term
the company’s receivables collectibility, by and long term; and
presenting ratios that are relevant to the 2. Receivables collectibility level.
company industry
4 Discussion about capital structure and Description about: 102-103
management policy on capital structure 1. The details of capital structure; and
2. Management policy on capital structure and the basis
of the policy.
5 Information about comparison between The information contains amongst others: 104-105,
target in the beginning of the financial 1. Comparison between target in the beginning of the 117-125
year and realization, and the target financial year and its realization; and
of projection for the next one year on 2. The target of projection for the next one year.
revenue, profit, and others that are 3. Informasi mengenai Operasional, Teknologi Informasi
deemed important for the company

6 Material information and fact that occur Description about material activities after the date of 104
after the date of accountant report accountant report including the impact to performance
and future business risk. Note: should there be no
material activities after the date of accountant report, it
shall be disclosed.
7 Description about the company business Description about the company prospect within the 93-94
prospect context of general industry and
economy supported by quantitative data from reliable
sources.
8 Description about marketing aspect Description about marketing aspect of the company 95-97
products and/or services, amongst others marketing
strategy and market share.
9 Description about about dividend policy Containing description about: 82-83
and number of cash dividend per share 1. Dividend Policy
and number of dividend per year that
are announced and paid during the last 2
(two) financial years
483
Criteria Page
10 Employee Stock Option Program/ Containing description about: NA
Management Stock Option Program 1. Number of ESA and the realization;
(ESA) 2. Time frame;
3. Eligibility for employees and/or management;
4. Price.
11 Utilization of funds generated from initial Containing the information about: NA
public offerings (in the case where the 1. Total funds generated;
Company is still obliged to submit the 2. Plan for funds utilization;
report of fund utilization)* 3. Details of funds utilization;
4. Balance of the funds; and
5. Date of GMS approval for the changes of funds
utilization (if any).
12 Information on material transaction No transaction with conflict of interest 274
containing conflict of interest and/or
transaction with
affiliated parties
13 Description about the changes in laws The description includes amongst others about the 104
and regulations that significantly impact changes in laws and regulations and the impacts the
the company company.
Note: Should there be no changes in laws and regulations
that significantly impact to the company, it shall be
disclosed.
14 Description about the changes in The description includes amongst others: changes in 104
accounting policy being implemented in accounting policy, reasons and
the company in the last financial year impacts to the financial statement.
Note: Should there be no changes in accounting policy, it
shall be disclosed.
15 Information on business continuity Disclosure of information regarding: 93-94
1. Matters that has the potential to significantly impact
business continuity during the last financial year:
a. Economic Review
b. Sharia Banking Industry Review
2. Management of the matters in point (1); and
3. Assumption in managing the matters.
Note: Should there be no matters that has the potential

to significantly impact business continuity during the last
financial year, it shall be disclosed about the assumption
that convince the management that there would be no
matters that has the potential to significantly impact
business continuity during the last financial year.
VI Good Corporate Governance
1 Description about the Board of The description contains amongst others:
Commissioners 1. Duties and responsibilities of the Board of 220-223

Commissioners;
2. Training program to improve the competency of the
Board of Commissioners or orientation program for
the new Commissioner;
3. Disclosure of the Board of Commissioners Charter.
4. Laporan Pengawasan dan rekomendasi Dewan
Komisaris
2 Information about Independent Including amongst others: 223-225
Commissioners 1. Criteria for Independent Commissioners ; and
2. Statement on independency of each Independent
Commissioner
484
Criteria Page
3 Description of the Board of Directors The description contains amongst others:
1. The scope of duties and responsibilities of each 244
member of the Board of Directors;
2. Training program to improve the competency of the 250
Board of Directors or orientation program for the new
Director;
3. Disclosure of the Board of Directors Charter. 244-245
4 Assessment to the Board of Including amongst others: 235-236
Commissioners and the Board of Director 1. Performance Appraisal Procedures for Board of 259-261
Commissioners and the Board of Director;
2. Performance Appraisal Criteria for Board of
Commissioners and the Board of Director;
3. The party responsible to conduct the performance
appraisal.
5 Description about the remuneration Including amongst others: 261-265
policy for the Board of Commissioners 1. Disclosure of the procedures to determine the
and the Board of Director remuneration for the Board of Commissioners;
2. Disclosure of the procedures to determine the
remuneration for the Board of Directors;
3. Remuneration structure which contains the types and
number of short term incentives, post-service, and/or
other long-term incentives for each member of for the
Board of Commissioners;
4. Remuneration structure which contains the types and
number of short term incentives, post-service, and/or
other long-term incentives for each member of for the
Board of Directors; and
5. Disclosure of indicators to determine the
remuneration of the Board of Directors
6 Frequency of attendance in the meetings The information contains amongst others: 232-233
of Board of Commissioners, meetings of 1. Meeting Date; 241-242
Board of Directors and joint meetings of 2. Meeting Participants; and 253-257
Board of the Board of 3. Meeting Agenda
Commissioners and Board of Directors
For each meeting of Board of Commissioners, Board of
Directors and joint meetings.
7 Description about the Sharia Supervisory The description contains amongst others: 236-242
Board 1. Duties and responsibilities of the Sharia Supervisory
Board;
2. Composition and criteria of the member of the Sharia
Supervisory Board;
3. Independency of the Sharia Supervisory Board;
4. Competency building training programs for the Sharia
Supervisory Board or Orientation programs;
5. Sharia Supervisory Board Duties and Responsibilities
Report;

6. The Schedule and Agenda of the Sharia Supervisory
Board Meetings;
7. The application of Sharia Principles in the
implementation of funding and financing services as
well as the general services of the Bank.
8 Information on main shareholders and Presented in the form of scheme or diagram. 77, 78
controlling shareholders, both direct and
indirect, up to the individual shareholder
485
Criteria Page
9 Disclosure of affiliation relationship Including amongst others: 219, 267
between the members of Board of 1. Affiliation relationship between the members of Board
Directors, Board of Commissioners and of Directors and the other members of the Board of
Main Shareholders and/or Controlling Directors;
Shareholders 2. Affiliation relationship between the members of
Board of Directors and the member of Board of
Commissioners;
3. Affiliation relationship between the members of
Board of Directors and Main Shareholders and/or
Controlling;
4. Affiliation relationship between the members of
Board of Commissioners and the member of Board of
Commissioners;
5. Affiliation relationship between the members of Board
of Commissioners and Main Shareholders and/or
Controlling.
Note: should there be no such affiliation relationship, it

shall be disclosed.
10 Audit Committee Including amongst others:
1. Name and position of the members of Audit 317-321
Committee;
2. Education and work experience qualification of the
members of Audit Committee;
3. Independency of the members of Audit Committee;
4. Description of Duties and Responsibilities;
5. Brief Report of implementation of Audit Committee
activities;
6. Frequency of meetings and frequency of attendance
of the members of Audit Committee.
11 Nomination Committee/Function Including amongst others:
and/or Remuneration 1. Name, position and brief profile of the members 321-326
of Nomination Committee/ Function and/or
Remuneration;
2. Independency of Nomination Committee/Function
and/or Remuneration;
4. Description of the implementation of activities
of Nomination Committee/Function and/or
Remuneration;
of Nomination Committee/ Function and/or
Remuneration;
6. Statement of the Charter of Nomination Committee/
Function and/or Remuneration;
7. Policy of the Board of Directors succession planning.
12 The other Board of Commissioners Including amongst others: 313-317
Committee in the Company, Risk 1. Name, position and brief profile of the members of the 326-328
Monitoring Committee, and Integrated other committees;

Governance Committee 2. Independency of the other committees;
4. Description of the implementation of activities of the
other committees;
of the other committees.
13 The Board of Directors Committee Including amongst others: 330-341
1. Description of Duties and Responsibilities
2. Report
3. Meetings
14 Description of duties and responsibilities Including amongst others: 284-302

of Corporate Secretary 1. Name, domicile and profile of Corporate Secretary;
2. Description of Duties and Responsibilities of
Corporate Secretary;
3. Training program to develop the competency of
Corporate Secretary.
15 Information of last year General Presented in a table format: 213-218
Meetings of Shareholders (GMS) 1. Decision of last year GMS;
2. Realization of last year GMS in the current year; and
3. Reasons for GMS resolutions that are not yet realized.
486
Criteria Page
16 Description about Internal Audit Unit Including amongst others: 303-307
1. Name of Internal Audit Head;
2. Number of Internal Auditor in the Internal Audit Unit;
3. Certification as professional Internal Auditor;
4. Position of Internal Audit Unit in the organization
structure of the company;
5. Report of the implementation of internal audit
activities;
6. The party responsible to appoint and terminate
Internal Audit Head.
17 Public Accountant The information contains amongst others: 268
1. Name and year the public accountant doing the
annual financial statement audit for the last 5 years;
2. Name and year of Public Accounting Firm doing the
annual financial statement audit for the last 5 years;
3. The magnitude of each type of services performed by
the public accountant for the last financial year;
4. Other services performed by the accountant beside
annual financial statement auditing services for the
last financial year.
Note: Should there be no such other services, it shall be

disclosed.
18 Description of the company risk Including amongst others: 126-162
management 1. Description of risk management system implemented
in the company;
2. Description of evaluation of the effectiveness of risk
management system;
3. Description of risks involved in the company business;
4. Efforts to manage the risks.
19 Description of internal control system Including amongst others: 128, 181
1. Description of internal control system, including
amongst others financial and operational control;
2. Description of the conformity between internal
control system and the generally accepted framework
(COSO-); and
3. Description of evaluation of the effectiveness of
internal control system.
20 Description of matters related Including amongst others: 350-351
to environment 1. Company policy;
2. Activities of the environment program related to
the company operational activities, such as the use
of environment-friendly and recyclable materials
and energy, company waste processing system,

environment consideration in approving credit for
customers, etc.
3. Certification in environment
21 Description of matters related Including amongst others: 342-345

Employment and health and work safety 1. Company policy; and
2. Activities performed.
Related to employment practices, health and work

safety, such as gender and employment opportunity
equality, work safety and infrastructure, employee level,
work accident level, etc.
22 Description of Development of society Including amongst others: 344,
and community 2. Company policy; 347-349
3. Activities performed; and 274
4. Expenses disbursed. For development of society
and community, such as the use of local manpower,
empowerment of the community around the company,
improvement of social infrastructure, other donations
form, etc
487
Criteria Page
23 Description of responsibility to customers Including amongst others: 351-353
1. Company policy; and
2. Activities performed.
For product responsibility, such as customer health and

safety, product information, infrastructure, number and
handling of customers complaints, etc.
24 Important case by which the company, Including amongst others: 134, 160,
subsidiary entity, 1. Subject of case/law suit; 274, 308
and members of the Board of 2. Status of the case/law suit;
Commissioners and the members of the 3. Impact to the company; and
Board of Directors in-office during the 4. Administrative sanction being applied to the company,
period of the annual report are being members of the Board of Commissioners and
involved members of the Board of Directors by respective
authorities (capital market, banking and others) in the
last financial year (unless there are statement that no
administrative sanction is being applied).
Note: Should there be no case involve, it shall be disclosed

25 Access to company data and information Description on the availability of access to company 85-87,
data and information for public, for example through (in 89,275
Bahasa Indonesia and in English) press, bulletin, meeting
with analysts, etc.
26 Discussion on Code of Conduct Containing description of: 272
1. Content of Code of Conduct;
2. Disclosure that Code of Conduct applies for all levels
of the organization;
3. Dissemination of Code of Conduct;
4. Types of sanction for each violation of Code of
Conduct;
5. Number of violation of Code of Conduct and the
sanctions applied during the last financial year.
Note: Should there be no violation of Code of Conduct,

during the last financial year,
it shall be disclosed.
27 Disclosure of internal fraud and whistle Containing description of the mechanism of: 269-271,
blowing system 1. Reporting violation; 273
2. Protection for whistleblower;
3. Handling complaints;
4. The party responsible to handle complaints;
5. Number of complaints registered and processed
during the last financial year and the follow up
actions;
6. Anti fraud strategy.
Note: Should there be no complaints registered in the

last financial year, it shall be
disclosed.
28 Policy regarding the diversity in the Description on company policy regarding the diversity 225-226,
composition of Board of Commissioners, in the composition of Board of Commissioners, Sharia 248
Sharia Supervisory Board, and Board of Supervisory Board, and Board of Directors in terms
Directors of education, work experience, age and gender. Note:
should there be no such policy in place, the reason and
consideration shall be disclosed.
29 Good Corporate Governance report Including among others:
1. The objectives and results of GCG implementation; 173-195
2. Commitment and Standard Quality of GCG
Implementation; 175, 177-
3. GCG Policy; 180
4. Implementation of Public Company Governance
Guidelines; 188-189
5. GCG Self-Assessment; 190-195
6. Compliance Report; 276-283
7. Provision of Funds to Related Parties and Large 308-311
Exposures. 269
488
Criteria Page
VII Financial Information
1 Statement of Board of Directors Conformity with the regulations regarding Responsibility 367
and/or Board of Commissioners for Financial Statements
regarding the responsibility for the
Financial Statements*
2 Opinion of independent auditor on 371
financial statements
3 Description of independent auditor giving The description contains: 371-373
opinion 1. Name and signature;
2. Date of audit report; and
3. License number of Public Accounting Firm and License
number of Public Accountant.
4 Complete Financial Statements Containing complete elements of Financial Statements: 374-376
1. Balance Sheet;
2. Statement of Profit & Loss and other Comprehensive
Income;
3. Statement of changes in equity;
4. Cash Flow Statement;
5. Notes on Financial Statements;
6. Comparative information from the previous period;
7. Financial position report in the beginning of the
previous period when the entity applied restrospective
accounting policy or restate the items in the financial
statements, or when the entity reclassify the items in
the financial statements (if relevant).
5 Comparison of Profitability Comparison of Performance (profit/loss) in the current 100
year and the previous year.
6 Cash Flow Statement Fulfill the following conditions: 389-390
1. Classification into three category of activities:
operations, investment and funding;
2. The use of direct method to report cash flow from the
operational activities;
3. Separation of incoming cash and outgoing cash during
the financial year in the operation, investment and
funding activities; and
4. Disclosure of non-cash transaction must be stated in
the notes of financial statements.
7 Summary of accounting policy Including at least: 393-414
1. Statement of compliance to Statement of Accounting
Standards (“PSAK”) and Accounting Guidelines for
Indonesian Sharia Banking (“PAPSI”);
2. Basis of measurement and preparation of financial
statements;

3. Income tax;
4. Performance incentives; and
5. Financial Instruments.
8 Disclosure of transaction with related Matters to disclose: 449-450
parties 1. The name of related parties and the nature of
relationship with the related parties;
2. The value of transaction and its percentage of the
total revenue and expenses; and
3. The remaining balance and its percentage of the total
assets and liabilities.
489
Criteria Page
9 Disclosure of taxation matters Matters to disclose: 435-436
1. Fiscal reconciliation and calculation of tax expense;
2. Explanation of the relationship between (income) tax
expense and accounting profit;
3. Statement that taxable income from the reconciliation
is the basis in completing Annual SPT PPh Badan;
4. The details of deferred tax assets and liabilities stated
in the balance sheet for each period and the amount
of deferred income tax expense stated in the income
statement should such amount is not reflected in the
amount of deferred tax assets and liabilities stated in
the balance sheet;
5. Disclosure whether there is tax disputes or not.
10 Disclosure of matters related to fixed Matters to disclose: 403-416
assets 1. Method of depreciation applied;
2. Description of selected accounting policy between
revaluation method and cost method;
3. Method and significant assumption in estimating
fair value of fixed assets (For revaluation method)
or disclosure of fair value of fixed asset (for cost
method); and
4. Reconciliation of gross value and accumulated
depreciation of fixed asset in the beginning and ending
of the period by showing: addition, deduction and
reclassification.
11 Disclosure of matters related to Financial Matters to disclose: 449-450
Instruments 1. The details of Financial Instruments based on
classification;
2. Fair value and its hierarchy for each classification of
financial instruments;
3. Risk management policy;
4. Explanation of risk related to financial instrument:
market risk, credit risk and liquidity risk; and
5. Quantitative risk analysis related to financial
instruments.
12 Publishing the Financial Statement Matters to disclose: 435-436
1. The date that the financial statements are authorized
to publish;
2. Responsible party to authorize financial statements.
490
Menara BTPN, 12th Floor – CBD Mega Kuningan
Jl. Dr. Ide Anak Agung Gde Agung, Kav. 5.5-5.6
Jakarta Selatan 12950, Indonesia
Tel. +62 21 300 26 400
Fax. +62 21 292 72 096
www.btpnsyariah.com

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resilient together

annual report 2020

16.1% 49.4% 855 B

64 the profile of the sharia

173 the implementation report of 356 executive officers

Throughout the pandemic, #bankirpemberdaya (empowering bankers)

The pandemic throughout 2020 has

Notes 2020 2019

Capital Adequacy Ratio (CAR) 49.44% 44.57%

12,039,275 9,156,522 7,323,347

7,277,011 6,053,105 4,996,722

2,049,483 1,653,828 1,335,917

3,447,266 2,905,253 2,226,482

PT Bank BTPN Syariah Tbk | Annual Report 2020

0.93% 1.23% 1.27%

0.93% 1.23% 1.21%

1.99% 1.92% 1.81%

Notes 2020 2019

12.37% 11.19% 8.98%

95.60% 92.47% 92.75%

0.00% 0.00% 0.00%

0.00% 0.00% 0.00%

PT Bank BTPN Syariah Tbk | Annual Report 2020

High Low Closing

February 2,080 4,850 1,975 3,760 2,050 3,760

Throughout 2020, there was no suspension on

BTPN Syariah has continued its efforts to

4/20 05/20 06/20 07/20 08/20 09/20 10/20 11/20 12/20

Volume Market Capitalization

share performance of BTPN Syariah

To calculate Index LQ30, several selection criteria are

PT Bank BTPN Syariah Tbk | Annual Report 2020

significant events in 2020

In the midst of the pandemic we have learned that services delivered

is committed to reduce the spread of Covid-19 to its employees and

Before Change of Name:

Live Public Expose

GIFA Awards 2020

34th Annual International ARC Awards 2020

Bank Indonesia Awards 2020

Investor Best Syariah 25 Infobank Awards 2020

BTPN Syariah expressed its appreciation to our loyal funding customer

We believe that continuing to take steps

Kemal Azis Stamboel

PT Bank BTPN Syariah Tbk | Annual Report 2020

report of president commissioner

Dear Shareholders and Stakeholders

The persistence of #bankirpemberdaya During the first quarter of 2020, Indonesia’s

2021 prospects In facing the challenges and opportunities

consideration of the impact and according to

Kemal Azis Stamboel

31 PT Bank BTPN Syariah Tbk | Annual Report 2020

“There are many lessons that we can learn

report of president director

Dear Shareholders and Stakeholders

In expanding our business and infrastructure, appreciations

In order to strengthen organizational capacity, My deepest gratitude to all our customers

Kemal Azis Stamboel