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Moral Reasoning and Its Application in Business Ethics

Situation 1: However, even without actively participating in


criminal and unethical acts, passive observers and
You are one of the most trusted employees in the
silent witnesses “share the spotlight” with those who
finance department of a successful company in Metro
commit these acts. This is because their passivity,
Manila. You’ve been honestly and faithfully working
silence, and lack of courage to do something about
for the said firm for the last 20 years. Now, you are in
these acts imperil the lives of many people (for
a terrible need for a big amount of money because
example, due to exposure to toxic products and
your only child has cancer. There is a big chance that
dangerous services or products).
your child will be cured. You exhausted all acceptable
means but still you cannot raise the needed amount. Why do we do the right act? Why do we avoid the
You know that you can easily get cash from your wrong act? Why do we not cheat during the
office without others knowing it. You anticipate that in examinations? Why would a student find it difficult to
just a matter of six months, you can return the money report the act of cheating of his or her classmates?
that you will get. There is big chance that nobody from
your office would know that you “borrowed” cash. Indeed, it is just not enough that we do the right thing
and to avoid the wrong thing; one must assess his or
Situation 2: her motives for his actions.

Kaye was an 18–year old Grade 12 student in the Lawrence Kohlberg on Moral Reasoning
business track program. She was very popular among
Level 1: Preconventional Morality
her classmates because she was friendly,
accommodating, intelligent, and helpful. Once during Why did Kohlberg use the term “conventional”?
a major examination, she saw that her seatmate and
friend Trisha was cheating. Kaye pretended that she ~ By convention, he meant the accepted and agreed
did not see anything. The next day, Kaye’s teacher upon norms, rules, and customs of the society.
told her that he has some suspicions on the result of What does it mean to be in the preconventional
Trisha’s exam. It was uncharacteristically high. He felt level?
that Trisha cheated and he asked Kaye whether she
noticed anything unusual during the exam. ~ It means that the person is not yet fully aware of
the various ethical standards, laws, and customs
What do you think Kaye’s reply be? Why does a agreed upon and instituted y the community and the
student find it difficult to report to his or her teacher a society at large.
classmate who he or she saw cheating? What will you
do if you were in Kaye’s situation? Do you think that Who operates on the preconventional level?
even if a student in the same situation were pressed
~ The child is operating on this level because:
by the teacher to tell the truth, it would still be very
likely that he or she would deny that he or she know 1. The child’s notion of right and wrong is under the
anything about the cheating incident? Why is that so? preconventional level.
2. The child is not yet fully conscious of his or her
Everyday, many corporate people do things that actions.
violate the ethical codes of their companies. And in
doing so, they may also commit some illegal and Example: If a four-year old boy accidentally shot to
unethical actions that have dangerous effects to the death his own father because he was playing with a
public consumers, the community, the environment, real gun, we do not put moral blame on the boy. It is
and other stakeholders. unreasonable to put him on the prison cell. It is
because he is not yet aware of the consequences of simply the fear of being criticized,
his actions. embarrassed, or losing his job.

There are two stages under preconventional level: As Kohlberg would say, there are people who
mature physically, but not morally. Externally,
Stage 1. Punishment-and-Obedience
one may see an honest person as a good
Orientation
person. But deeper analysis of his motives may
reveal something: that he tries to be good only
• Children are driven to act rightly because they
because of his fear of the physical punishment
are motivated by fear of punishment.
that a bad act may entail.
• Children understand that something is wrong or
bad when it has corresponding physical Thus, if there is a 100% guarantee that a bad
punishment. act will not be caught, and that there is a 100%
• “The physical consequences of action guarantee that a physical punishment will be
determining its goodness or badness, avoided, a person who operates on Kohlberg’s
regardless of the human meaning or value of first stage is more likely to do the bad act.
these consequences. Avoidance of punishment
and unquestioning deference to power are
Stage 2. Instrumental-Relativist
valued in their own right, not in terms of respect
Orientation
for an underlying moral order supported by
punishment and authority.” – Kohlberg and
• This stage refers to the moral disposition of
Hersh (1977)
children who are not yet aware of the rules and
• The following are the responses of children
regulations of the community and the society at
operating in the first stage:
large.
1. “It is wrong to get somebody’s chocolate
• Also known as the “reward orientation stage”
because my Mommy will scold me.”
• The child is oriented to the value of an act
2. “It is wrong to hit my playmate because my
based on the favors and rewards that he can
Daddy will punish me.”
get by performing the said act.
3. “It is wrong to say bad words because my
• The concept that the right action consists of
parents will punish me.”
that which instrumentally satisfies one’s own
For the child, the motive of doing a good act needs and occasionally the needs of others.
and avoiding a bad act is to avoid physical Human relations are viewed in terms like those
punishment. of the marketplace. Elements of fairness, of
reciprocity, and of equal sharing are present,
• Even though the punishment orientation is the
but they are always interpreted in a physical,
morality of the child, there are adults who also
pragmatic way. Reciprocity is a matter of ‘you
operate on this stage. Examples:
scratching my back and I’ll scratch yours,’ not
of loyalty, gratitude, or justice.
1. If a college student avoids cheating during
• Example:
examinations, maybe his primary reason is
1. One may observe that children are not only
simply to avoid the bad consequences that
driven by fear of punishment; they are also
it entails in the form of physical discomforts.
more motivated to act if they can get
2. If the owner of a business faithfully pays his
something in return, a sort of favor or
taxes, maybe his primary reason is simply
reward. Thus, the little boy will lend his toy
his fear of languishing in jail.
to his playmate if the latter would also
3. If an employee comes on time and does his
readily lend her toy.
job faithfully, maybe his primary reason is
2. The seven-year-old girl would help in immediate circle of relationships—his or her
cleaning her room if her mother promises family, relatives, friends, and classmates.
to buy her new pair of shoes. • The concept that good behavior is that which
pleases or helps others and is approved by
A child would usually ask this question: “What
them
can I get in return if I do this?” Doing what is
• An adolescent might say:
right and good is based on a condition—the
1. “I will not cheat during exams because I
favorable return that the act entails.
would be ashamed if I get caught.”
Again, one may observe that this orientation 2. “I will study hard because my father
also operated on adolescents or adults: graduated with flying colors in this college.
I don’t want to taint our family’s name.”
1. A college student may only befriend her 3. “I will not attend the class anymore
seatmate because she can get something because I want to please my friends.”
out of the friendship. When she can no 4. “I won’t tell my teacher even if my
longer get favors, she can easily ignore the classmate cheats because I might lose the
friendship and look for another victim. trust of my friends.”
2. A business owner might contribute in some 5. “This act may be morally questionable but
community projects simply to advance his it’s cool and trendy.”
business interest. In any case that he can • Applying this in the context of business ethics:
no longer see benefit for his business, he 1. An employee might keep silent about
would readily give up his hypocritical unethical conduct that he witnesses in the
concern for the community. workplace because he does not want to
rock the boat,” or to be perceived as a
sycophant or “walang pakikisama.”
Level 2: Conventional Morality 2. An entrepreneur may be motivated to pay
the correct amount taxes, not because it is
Following Kohlberg’s developmental theory, it is
the right thing to do, but because he or she
during adolescence that majority of people move from
is after preserving, maintaining, and
preconventional to conventional morality.
upholding his or her public image.
In the conventional level, the person becomes 3. An entrepreneur does his or her job simply
conscious that he or she is living in a society of because the family expects him or her to
countless people with countless interests. He or she succeed even if he or she does not really
realizes that the self-centeredness that characterizes find satisfaction in what he or she is doing.
the preconventional level has to be given up if he or 4. A businessperson may find out that his or
she wants to be accepted and to survive in a society her peers devise methods to cheat their
of grown-up persons. customers. Thus, he or she also creates
ways to do the same, otherwise, his or her
colleagues will call him or her a “killjoy.”
Stage 3. Good Boy, Nice girl • A person in the interpersonal conformity stage
may still be likely to do a bad act if there is
• The young adolescent becomes conscious of certainty of not getting caught. It is because his
his or her image and identity. or her main concern is not really the nature of
• He or she becomes concerned not only about the act but what other people, especially his or
his or her physical appearance but also with his her immediate circle of relationships would say
or her overall aura that is projected to his or her about him or her.
Stage 4. Law and Order Orientation universal ethical principles of human rights, justice,
• moral development is manifested when a fairness, equality, human dignity, and common good.
person is not just concerned about being
The person is not enslaved by the letters of the law.
punished, getting a reward, or being too
He or she goes above and beyond what the law says;
conscious about the expectation of family and
he or she sees that goodness cannot simply be
friends; rather, he or she simply realizes that the
equated with following the law. He or she realizes that
law must always be upheld, respected, and
there are instances when a person is even called to
obeyed.
criticize, violate, and even go against the law.
• A person who operates in this stage may be
prepared to disagree with family members or Stage 5. Social Construct Orientation
even to become unpopular among his circle of • The adult person reasons out that laws are
relationships in order to uphold the letters of the social contracts that people in the society agree
law. to promulgate and be bound by not only
• Examples: because it ensures order and harmony. More
1. “I will pay my taxes though my buddies do importantly, it is because laws uphold human
not because it is the law.” rights, justice, and the common good. In other
2. “My family might not like my decision of words, laws exist to serve the basic rights and
paying for the social benefits of the needs of each and every member of the
employees in our family business, but I society.
have to disobey him because there is a law • The stage-fiver person can see beyond the
that must be followed.” “letters of the law,” recognizing that the “spirit
3. “Even if your wife is sick and you do not of the law” as anchored on the promotion of the
have money to buy medicines, you should greatest benefit for all the members of the
not steal. The law says so.” society. Thus, he or she is always critical of laws
4. “I pity your situation but it is the policy in that seem to be oppressive, unjust, and
our organization.” opposed to the promotion of the common good.
• The person does not just obey the rules out of Laws should not be enslaving. Human laws are
fear but out of respect for the law, recognition not to be absolutized because many times, they
of the authority of lawgivers, and concern for do not capture in words the reason for their
social order. very existence. Hence, the stage-five person
sometimes sees that some laws must be
Level 3: Postconventional Morality
challenged, changed, and modified if by so
It would seem that the legalist mindset marks doing leads to the welfare of the society.
sufficient for moral reasoning; however, this is not the • Examples:
case, according to Kohlberg. The legalist mindset 1. “I should not steal not only because I abide
may be a sing of greater maturity in moral reasoning by and respect the law, but because
compared with the earlier stages, but a person can stealing is a violation of one’s basic right to
still advance in moral development. property.”
2. “My employees will receive salary higher
In the postconventional morality, the person is no
than what the law requires because they
longer determined and conditioned by “social
have a basic right to the profit of my
conventions” such as laws, written codes and agreed
company.”
standards. Rather, he or she exercises freedom and
3. “Even of if there is no law on profit-sharing
becomes more conscious of the foundations of the
and even if my employees are only entitled
society’s norms such as the social contract and the
to what their contract states, I should
consider the spirit of the law on wage-
giving: commensurate, compensation, 2. The stories of heroes and other people who
decent life, justice and fairness, dignity of risk their loves for the sake of truth and
labor, and dignity of the laborer.” justice
4. “I may own the titles of many lands, but
those lands also belong to my tenants even
if they do not own the titles. It is because
they cultivate it. Besides, I have more than
what I need.”
• It is also because of stage five moral thinking
that there are some revolutionaries in the
society who defy oppressive leaderships and
authoritarian rulers. There revolutionaries see
that when laws become oppressive and unjust,
they cease to be called laws because they
contradict and defeat the very purpose of law
and lawmaking.

Stage 6. Universal Ethical Principles


• The pinnacle of moral reasoning that only a few
people reach this stage
• The morally mature person is no longer
governed by fear of punishment, nor by reward,
by social expectations, by societal laws and
precepts, or by basic social contracts. Rather,
the person is simply propelled by the right thing
to do. This right act if neither subjective nor
relative because it is anchored on universal
ethical principles that are, according to
Kohlberg, valid for all people at all times.
Therefore, one’s conscience is formed and
developed based on these universal ethical
principles.
• Examples:
1. A person who discloses the illegal and
unethical activities of his or her company or
organization may endanger not only his or
her job security but even his or her own life
and that of his or her family. However, he or
she courageously carries on blowing the
whistle because he or she knows that it is
the right thing to do, that it is what his or her
conscience is telling him or her, and that he
or she is now a completely free and
autonomous person governed only by his
or her personally adopted universal ethical
standards.

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