Total quality management (TQM) has spread its wings in every sphere of the global

corporate world and Indian companies are no exception. In this paper, first the growth

and spread of TQM in India is traced from its initiation to current status. Further, the

paper has tried to identify the causes for poor quality of products and service, and the

gaps that exist between the expectations and the outcome after adopting the TQM

practices. Later a critical view of the quality scene in India is presented, and finally,

based on these observations suitable guidelines and recommendations are made to

bridge this gap. It is concluded that there is still a long way to go for Indian

companies to receive the stamp of acceptance for their products at international level.

This is Total Quality Management Project Report. Human resource is the most

important factor for any organization and success of any Organization is dependingupon its resource. If
human resource of organization is not happy with the

organization. It will adversely affect the organization.The higher degree of commitment toward work will
improve productivity and willdecrease rejection cause due to human factor. So, to make the people
happy is theresponsibility of the organization. So this study is helpful to measure the level
of commitment toward work and to know the factor affecting the commitment level