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Ben Dover: Professional Summary
Ben Dover: Professional Summary
Scouted and secured Wal-Mart deal resulting in TVBC products being placed in 25+ stores across East Texas - increasing company revenue 14%
Added 20+ new territorial accounts resulting in 132% quota attainment in FY20
Manage 75+ named and midmarket accounts, includes Spec’s, Wal-Mart, Brookshires and Diamond Shamrock
Foster close client relationships with 60+ avg. site visits and 50+ avg. connected client calls per week
Coordinated with local businesses via cold calling and emailing to set up 20+ TVBC hosted “Tap Takeover” events, driving 28% sales increase
Managed 30+ restaurant and retail accounts throughout East Texas, averaging 20-30 site visits per week
Researched current client business needs and developed a mix of products and services to match, resulting in 93% monthly renewal rate avg.
Secured 113% quota attainment within first year
Supported customers through three stages of sales process: onboarding, adoption and renewal
Evaluated market trends and made in-person and Zoom conference call presentations to prospective and current clients
Developed innovative guidelines and instructional programs leading to record new enrollment numbers (2014,2015,2017, 2018)
and record 84% month-to-month student retention avg. (against South Korean private school avg. of 65%)
Facilitated communication between top branch managers, 22 instructors and 400+ students/parents
Provided in depth reports on teacher performances; held weekly instructor meetings at branch levels
Conducted training seminars with new and current instructors
Organized and set up 30+ resort conferences, meetings, dinners and banquets
Collaborated with hospitality team to ensure smooth operations and enjoyable experiences for guests
Attained 96% positive client feedback score for events (first year hire record)
Directed afterschool program operations, and managed staff and programming for 1K+ daily site visitors
Developed 12 science and nature enrichment programs; trained 11 new staff and facilitated 20+ outdoor activities
EDUCATION
University of Texas at Austin Austin, TX
Bachelor of Science in Radio-Television-Film 2009
SKILLS
CRM: Salesforce, EKOS, HubSpot Administrative: Office 365 (Excel, Word, Outlook, PowerPoint); Google G Suite (Drive, Sheets, Docs, Hangouts)