1. The applicant is currently unemployed and looking for a job. They do not have direct call center experience but believe they have the necessary communication, computer, and adaptability skills for the role.
2. While new to the job market, the applicant is comfortable with the salary offered and is willing to work flexible hours including nights, weekends, and holidays.
3. The applicant is still studying for their bachelor's degree but has experience in community health projects. They are willing to undergo background checks and obtain necessary documents like an NBI clearance if hired.
1. The applicant is currently unemployed and looking for a job. They do not have direct call center experience but believe they have the necessary communication, computer, and adaptability skills for the role.
2. While new to the job market, the applicant is comfortable with the salary offered and is willing to work flexible hours including nights, weekends, and holidays.
3. The applicant is still studying for their bachelor's degree but has experience in community health projects. They are willing to undergo background checks and obtain necessary documents like an NBI clearance if hired.
1. The applicant is currently unemployed and looking for a job. They do not have direct call center experience but believe they have the necessary communication, computer, and adaptability skills for the role.
2. While new to the job market, the applicant is comfortable with the salary offered and is willing to work flexible hours including nights, weekends, and holidays.
3. The applicant is still studying for their bachelor's degree but has experience in community health projects. They are willing to undergo background checks and obtain necessary documents like an NBI clearance if hired.
1. The applicant is currently unemployed and looking for a job. They do not have direct call center experience but believe they have the necessary communication, computer, and adaptability skills for the role.
2. While new to the job market, the applicant is comfortable with the salary offered and is willing to work flexible hours including nights, weekends, and holidays.
3. The applicant is still studying for their bachelor's degree but has experience in community health projects. They are willing to undergo background checks and obtain necessary documents like an NBI clearance if hired.
- Yes, I am currently looking for a job and I overtime and having split work offs. prefer applying in this well-known company 9. Are you willing to work on site? of yours. - Yes, I am very much willing to work on site. 2. Do you have a call center experience? For 10. Can you start during or after MECQ? how long? - I can start either during MECQ or after - I don’t have an experience working in an MECQ. Either of the two will work for me as industry like this. However, I believe I am what matters most to me is I get to land this capable of landing the job as I have the job and work with you. qualities a customer service associate 11. Do you have a medical condition that we should possess- ability to communicate need to be aware of? well, to navigate the computer, and the - I’ve never been diagnosed for any medical ability to cope up with changes. condition and is physically and mentally fit 3. How much would be your expected salary? to work. - Newbie that I am, becoming part of this 12. Are you currently employed? company is all that matters to me. As per - I am currently unemployed that’s why I am my expected compensation, as long as it is now seeking job opportunities in this within the minimum wage, I am company of yours. If given the chance to be comfortable with that already. hired, I can start the soonest possible time. 4. Are you comfortable with the job offer? 13. Do you have pending application with - Yes, I am comfortable with the salary offer. other companies? 5. Is this your first time to apply here in our - I don’t have any pending applications in any company? other companies as VXI is the only company - Yes, this is going to be my first time to apply I wish to be part of. here in VXI and I believe this is also the best 14. Tell me about your highest educational time for me to showcase the skills I have in attainment? order to be a part of this growing company - I’m an undergraduate in Bachelor of Science of yours. major in medical laboratory science in Iligan 6. How did you know that we are hiring? Medical Center College. - I was looking for job opportunities online 15. Were you able to take your board exam? when I came across your website. I asked - Unfortunately, no. I haven’t graduated in my friend, Ms. Jiezl Mendoza who is also an my undergraduate studies either. I’m also employee in your company, said that not seeing myself pursuing it right at this working in VXI is great. That’s when I time. I prefer working first. decided to apply in your company. 16. Do you have your Diploma or Transcript of 7. Are you amenable to work on night shift Record? and working on Holidays and weekends? - No. I don’t have my diploma nor transcript - Yes. I am comfortable working at night. I of records. can also work during holidays and 17. Do you have an NBI clearance ready? weekends. - I haven’t processed my NBI Clearance as 8. Are you okay with rendering overtime and this is my first time applying for a job. having split offs? However, I can submit an online application - Before I apply here, I’ve first done a little to get one as soon as possible. research. If you’re working in an industry like this, you have to be flexible. And so, 18. Do you have your SSS or TIN ID ready? 25. Tell me about yourself. - Since this is my first time applying for a job, - Hi Mr./Ms. ______! My name is Ruanne Uy I don’t have SSS and TIN ID, just a TIN Gandeza, 22 years old, currently residing number. However, I will get one right after here in Maa, Davao City. I took up Bachelors this job interview of mine. of Science Major in Medical Laboratory 19. Tell me about your previous work Science, I’m a deans lister, I am the SSG experience/s. Secretary for 2 consecutive years. I am fond - I don’t have previous work experience as of helping people that’s why I am a Red this is my first time applying for a job. Cross Volunteer. I was also a responder However, I’ve done community and public during the Marawi Siege where I got to health symposiums during our undergrad work in the Post Trauma Art Workshop for training. I was the one giving lectures and Children. I help children cope up with their raising awareness in line with medical trauma with the help of singing, dancing, health like HIV awareness, Malaria, Ebola, art and storytelling. My passion for helping Amoeba, etc. people fostered when I was once the Chief 20. What will be your reasons for you to leave Girl Scout here in the Philippines, I hosted the company? various charities for 6 consecutive months - As of the moment, my main goal is to be like feeding programs, free dental and part of this growing company of yours. I am medical check-ups, barangay cleaning and not seeing any reason to leave your Anti dengue-fogging and I’m proud to say company. that all of them was successful. 21. Do you have plans to go on vacation in the 26. If you will be hired, how confident are we next 6 months? Work abroad? that you’re not going to resign? - I don’t have plans going on a vacation in the - If given the chance to be a part of this next six months especially with this company of yours, I will stay for long. The situation were in, nor working broad. I reason for that is other than my career prefer working here in the Philippines. growth, I am more mature now and I prefer 22. We will be conducting a background check. thinking long term rather than just short Are you okay with that? term. - I am very much willing to submit myself in a 27. How do you handle conflict/complicated background check. work? 23. Do you have any questions for me? - I strongly believe that in a working - Yes. But before that, I’d like to take this environment, we will always encounter opportunity to say thank you for your time conflict. Therefore, I prepared myself with and patience as we are doing this interview. those moments. For example, I My question is, if I passed this interview, encountered an irate customer who won’t what will be the next steps to be done? listen to my explanation. What I will do is I 24. Where are you currently residing? will let him vent out and express his - I’m currently residing in Maa, Davao City. thoughts. After that, I’ll acknowledge it and That is thirty minutes to an hour ride from give him an assurance that I will help him VXI. It may be a little far from where I am resolve his concern. That’s when the located but I am willing to commute early in customer will feel heard and valued. Thus, order for me to make sure that I’ll never be providing best customer service experience late when reporting to work. possible.