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MKT201, CH 7
MKT201, CH 7
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Market Segmentation
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Bases for Segmenting
Consumer Markets
3. Behavioral
C 1. Demographic
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A
R
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C
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R 4. Psychographic
I 2. Geographic
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T
I
C
S
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Geographic
Region
Density
Climate
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Demographic regions
Age/Family size & life cycle
Gender/Income
Race/Religion/Nationality
Occupation/Education
Generation/Social class
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Psychographic
Lifestyle Personality
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Market Segmentation
• Occasions
• Benefits sought
• User status
• Usage rate
Occasion Segmentation
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Benefit Segmentation
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User Status
• Non Users, Ex Users, potential users, first time
users and regular users.
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Usage Rate
• Light, Medium and Heavy Users.
• Like: Mobile phone users, Internet users.
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Effective Segmentation
Requirements
for
Effective
Segmentation
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Requirements for effective segmentation
Measurable: The Size, purchasing power and
profiles of the segments can be measured.
Accessible: Not possible if it is targeted to single
men or women who stays late and socialize a lot.
Substantial: Profitable and large enough to serve.
Differentiable: If a married and unmarried women
reacts same for a perfume then they are considered
to be one segment.
Actionable: Effective programs can be designed for
attracting and serving the segments.
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Target Marketing
• The process of evaluating each market
segment’s attractiveness and selecting one or
more segments to enter.
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Target Marketing Strategies
Targeting Targeting
Broadly Narrowly
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Selecting target market Segments
Company
Marketing Market
Mix
A. Undifferentiated Marketing
B. Differentiated Marketing
Company Segment 1
Marketing Segment 2
Mix
Segment 3
C. Concentrated Marketing
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Target Marketing Strategies
• Undifferentiated (Mass) Marketing:
Ignore Market segment differences
Whole Market = One offer
Focuses on what is common in the needs of
consumers.
Relies on mass distribution & Advertising.
Aims to give the product a superior image.
Difficult to develop a Product or Brand following
this strategy.
Often have trouble competing with more
focused firms. 30
Target Marketing Strategies
• Differentiated Marketing:
Target several segments & design separate
offerds for each.
Ex: Nike athletic shoes for basketball, fencing,
golf, aerobics bicycling, baseball.
Hope for higher sales and stronger position
within each market segments.
More brands = more money.
Negatives: development, research, channel,
promotional cost.
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Target Marketing Strategies
• Concentrated Marketing:
When company resources are limited; instead of
going for a small share of a big market; a firm
goes for a large share of one or a few segments
(Niches).
It can market more effectively by fine tuning
products, prices, programs to the need of
carefully defined segments. Also Market
efficiently targeting its products, channels,
communications programs towards only
consumers that it can serve best and most
profitably.
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Target Marketing Strategies
• Micromarketing: Tailoring products and
marketing programs to the needs and wants
of specific individuals and local customer
groups.
Local Marketing: Tailoring brands and promotions to
the needs and wants of local customer groups – cities,
neighborhoods, and even specific stores. DRAWBACK:
Increase cost by reducing economies of scale, logistic
problems, confusion in Brand Image.
Individual Marketing: Tailoring products and
marketing programs to the needs and preferences of
individual customers.
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Market Positioning
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Positioning for competitive Advantage
(Choosing a positioning Strategy)
Identifying Possible Competitive Advantages:
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Types of differentiation
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