Professional Documents
Culture Documents
Poland
Poland
This focuses on the behaviour deemed appropriate in a professional setting and you’ll be
more likely to make an excellent impression on people you encounter, if you maintain a
professional approach.
■ Greetings should include a firm handshake and direct eye contact; if there are a
number of people, they should all be greeted individually, rather than a general
wave or nod of acknowledgement.
■ Men should wait for a woman to extend her hand and Polish men will sometimes
kiss a woman on the hand, as a sign of respect.
■ Gifts are usually opened immediately and should not be overly expensive.
■ If you are giving flowers, make sure that they are given in odd numbers and avoid
flowers that have cultural significance, especially yellow chrysanthemums, which
are used at funerals, and red or white flowers such as carnations and lilies.
■ If you wish to meet with someone, you will have to make an appointment in
advance.
■ Letters should be addressed to the company rather than to a specific person. This
prevents a letter from being held up if the person it is addressed to is away from
the office.
■ Punctuality is expected and taken extremely seriously.
■ Initial meetings are scheduled as introductions to see whether you are trustworthy;
and a first meeting may be with a middle manager, rather than the actual decision
maker.
■ Poles are known for being straight-talkers, but they still try to be diplomatic about
their opinions, so as not to offend their business partners.
■ Expect some small talk and getting-to-know-you conversation before business is
discussed.
■ Business is conducted slowly. You will have to be patient and not appear ruffled
by the strict adherence to protocol.
■ Companies tend to have a hierarchical structure, with decision-making power held
at the top of the company.
■ Presentations should be clear, accurate and detailed and you should have charts
and figures to back up your claims, where necessary.
■ Always maintain direct eye contact while speaking
Social Etiquette
Visiting
● If you are a guest for a meal, it is best to arrive with an empty stomach to
accommodate how much food will be served. Guests are usually served first
and encouraged to eat more.
● In Poland, lunch (obiad) is often eaten between about 2 or 3pm (or even later).
It is the main meal of the day and may consist of multiple courses.
● Dinner is generally quite a light meal.
● For religious reasons, some Polish people do not eat meat on Fridays and may
replace it with fish instead.
● When about to dine, it is polite to wait for a moment to see if someone will say
a prayer of thanks prior to eating their meal. Older Catholic Poles may say
‘grace’ before a meal.
● It is traditional Polish hospitality to offer alcohol with meals; however, it is
often not drunk until someone has proposed a toast. People often toast with
hard liquor to “your health” (na zdrowie) and “friendship”. If your host stands
to toast, follow suit. If proposing a toast yourself, it is important that you make
eye contact with the people at the table as you speak.
● If you do not wish to drink, make it clear that your refusal is earnest and not
just a gesture of politeness.
● If you only give a faint refusal when offered a second or third serving of food,
expect it to be ignored.
● If at a restaurant, it is polite to tip around 10% of the bill. However, this is not
obligatory.
Gifts
● When visiting a home, it’s a kind gesture to give the hostess an odd number of
flowers, unwrapped.
● Avoid red or white flowers, especially roses (reserved for lovers), carnations (a
symbol of the labour movement) and chrysanthemums (used at funerals).
Gerberas may be the preferred flower.
● Gifts may not be opened in front of the giver.
● Hard liquors as well as liqueurs are good gifts, as well as gourmet coffee and
perfume.
● Avoid giving excessively expensive gifts. The grandness of the gesture can
embarrass the recipient.
Identify a product/service which India exports to the rest of the world, but the same
product Poland imports from rest of the world and not India
https://tradestat.commerce.gov.in/eidb/ecntcom.asp
https://tradestat.commerce.gov.in/eidb/ecomcnt.asp