Student Name: Pattarakhun Boonlert Student Number: 208846

Assessment Task 1: Written Tasks

1.1 Define what is WHS Acts and regulations. Define the term CODE OF PRACTICE and how it affects your role as a
Team Leader
Act – outlines your broad responsibilities. Regulations – set out specific requirements for particular hazards
and risks, such as noise, machinery, and manual handling.
Codes of practice – provide practical information on how you can meet the requirements in the Act and
Regulations.
Codes of practice. Codes of practice provide detailed safety and standards information on specific work
tasks. A code of practice provides detailed information on specific work tasks to help you achieve the
standards required under the work health and safety (WHS) laws.

1.2 How you will ensure your team members are aware of their WHS responsibilities under the various regulations and
code of practice?
Workers hold safety as a value; they actively care about themselves and others. Mutual respect is the
norm.
• Establish effective two-way communication. Respond to the needs and concerns of workers.
• Make sure management goes beyond the regulations to ensure a safe workplace.
• Encourage workers to go "beyond the call of duty" to ensure a safe workplace.
• Support a work environment that fosters trust, creativity, and general well-being.

1.3 How you will provide your team members with information about your organisation’s WHS policies, procedures
and programs?

1. Regularly provide information about WHS policies and procedures to the work team.
2. Provide information about identified hazards and the outcomes of risk assessment and risk controls to
the work team.
3. Monitor housekeeping practices to ensure that WHS policies and procedures are followed.
4. Maintain WHS incident records in the work area according to workplace procedures and legislative
requirements.

1.4 How you continue to provide and clearly explain to your team, information about identified hazards and the
outcomes of risk assessments and control?
 Student Name: Pattarakhun Boonlert Student Number: 208846
Purpose of Risk Assessment. Employers in each workplace have a general duty to ensure the safety and
health of workers in every aspect related to their work. The purpose of carrying out a risk assessment is to
enable the employer to take the measures necessary for the safety and health protection of workers.

1.5 List five (5) ways that a PCBU could provide clear explanations to team members about identified hazards and the
outcomes of risk assessment and control.

Step 1: Identify the hazards.

Step 2: Decide who might be harmed and how.
Step 3: Evaluate the risks and decide on precautions.
Step 4: Record your findings and implement them.
Step 5: Review your assessment and update if necessary.

1.6 When WHS policies changes occur in the workplace why is consultation between workers, supervisors and
PCBU’s beneficial?
Basically, it is responsibilities of PCBUs to follow legal requirements to maintain safety and health of
workplace. When changes in WHS policies occur, it is their obligation to acknowledge everyone and
ensure that they thoroughly understand these new policies. Thus, the consultation between workers,
supervisors and PCBU are conducted to serve on this purpose. In addition, not every newly introduced
policy can fit perfectlyto every type of work, and there must be a follow up on the effectiveness and
feedbackof these procedures from workers as well. Hence, another benefit of consultation is to hear
feedback and suggestions from those who directly work under the new rules. If there is any problems or
new potential risks exposed, PCBUs can deal with them promptly by adjusting or introducing another
policy.

1.7 Explain the ways the Health and Safety officer would promptly record and communicate to the work team
outcomes of consultation over WHS issues.
In the consultation, not only do Health and Safety Officers have to record everything come up from
workers, but also they should encourage this behaviour and properly communicate with the workers on the
result. Firstly, it is crucial to encourage every worker to be participate and provide suggestions during
consultation. The more attention and information received during this meeting, the better and more efficient
policies can be conducted to control risks and hazards. Thus, the officers should acknowledge and reward
 Student Name: Pattarakhun Boonlert Student Number: 208846
works’ contributions so that they are willing to share their information which results in efficient risk and
hazard controls. Secondly, after the consultation, the officers should regularly inform workers about the
process to let the workers realise that their ideas are value to the company which is another form of
encouragement as well.

1.8 Why is it important to deal with WHS matter and legislative issues respond promptly to suggestions and concerns
put forward by workers and others to management?
Promptly addressing a health and safety issue with the relevant people affected can increase the chance
the matter is resolved efficiently and effectively. Those involved must attempt to resolve the issue in
accordance with an agreed procedure.

1.9 Outline the process you would use to ensure that any issues raised through participative arrangements and
consultations are dealt with and resolved promptly and effectively?
Participative arrangements are designed so that stakeholders are able to be involved in decision
making that affects their health and safety. Participatory processes may include: employee and
supervisor involvement in OHS activities, such as inspections and audits. health and safety, and other
representatives

Assessment Task 2: Practical Tasks

2.1. What is a training needs analysis (TNA) and how would carry this out within the workplace?
A Training Needs Analysis (TNA) is a process by which an organisation's HRD needs are identified
and articulated. An organisation's goals and its effectiveness in reaching these goals. Discrepancies
or gaps between an employee's skills and the skills required for effective current job performance.

2.2. How would you identify the gaps in the person’s skills and knowledge and submit a proposal to senior
management for a formal health and safety training program for your workers? In your answer discuss the
following:
a) What information would you include in the proposal?
b) How would you encourage senior management to support this initiative?
c) What procedures would you follow in gathering data and information to support your proposal?
d) How likely is it that this or a similar proposal would be accepted in your workplace?
e) Prepare a Training Plan (Appendix 6)
 Student Name: Pattarakhun Boonlert Student Number: 208846
a) The proposal cover should include all the pertinent information like:
• Name of the project.
• Any project reference numbers.
• Name of the client and contact to whom you're submitting.
• Name of your company and contact info.
• Date proposal was submitted.
b) I will gather data about past and current hazards in the organisation. I will informsenior management
about the benefits of getting this training program. I hopesenior management will accept this proposal.
c) Carry out an organisational, work and task analysis. This will give an idea ofhazards involved in
performing task. Get feedback from employees regarding hazardous involved in performing
aparticular task by talking to them or arranging meeting.
d) This training program can play a vital part in reducing the risk of a workplaceaccident.
Providing health and safety training will help to ensure that the people,who work for our
organisation, know how to work safely and without risk tothemselves or to others. So I
hope proposal like this will get selected in future.
e) Step 1: Define Learning Objectives. Your first step is to specify what you want your trainees to learn,
and determine how you will measure this.
Step 2: Clarify Key Topics and Related Concepts.
Step 3: Organize Material.
Step 4: Plan Presentation Techniques.
2.3 Your organisation has identified an increase in injuries to workers who use the new piece of plant equipment.
You have been engaged to carry out a TNA and report your finding. You have conducted a TNA (which took 2
days) and concluded that a training program will assist in reducing the rate of injury. The organisation has 20
people that require training and you will deliver this to groups of 4 over 5 days. The training of each group will take
one day. Your daily rate is $360.
You need to calculate the total cost of the training take into consideration the following:
• The TNA already conducted and your training costs
• It will take you 5 days to develop the training program
• You need to conduct the training offsite as there is no facility in the workplace $195 per day plus catering is
available $25 per person per day (venue is complete with smart board/projector/DVD player)
• Training resource DVD $375
• Handouts $12 per person/ Admin support $28 per person
 Student Name: Pattarakhun Boonlert Student Number: 208846
• Lost production is costed at $320 per person per day

Training Cost

Trainer Cost (12 days) $4.320

Training video (1) $375

TV/ video (hire for 5 days) $600

Handouts (20 workers) $240

Venue (5 days) $975

Catering (20 workers) $500

Lost production (20 workers) $6.400

Administrative support $560

Total: $13.970,00

2.4 Why is it important to evaluating training given to people in the organisation and how do you determine how
effective the training has been?
Training is all about improving individual and group performances and in turn influencing the overall
performance of your business. It is important to evaluate the effectiveness of the training and ensure
that the original learning goals were achieved.

Assessment Task 3: Case Study & Presentation

3.1 Review the scenario provided in Appendix 1.
Appendices
Appendix 1: Workplace scenario
You are employed as a team leader of a group of five administration staff. A rapid growth in the organisation has
seen many new computers installed in the office. With so many computers around the office, power extension
cables occasionally become loose and end up lying on the floor of the hallway.
In the past three months, a number of your employees have had near-misses where they have almost tripped on a
loose cable. To make matters worse, just this morning you witnessed your senior administrator Rosie Thompson
 Student Name: Pattarakhun Boonlert Student Number: 208846
trip on a cable and sprain her wrist on impact with the floor. As team leader, you immediately gave Rosie some ice
and a bandage and took her to see the local doctor.
Organisational recordkeeping and consultative procedures, which are in place to ensure the organisation adheres
to WHS obligations under relevant legislation, require team leaders to:
● conduct regular workplace inspections and submit safety inspection forms to the relevant person (your Health
and Safety representative or you assessor)
● fill in and submit incident reports for incidents involving accidents or near-accidents involving staff or visitors
● compile WHS aggregate information and report on safety performance as part of the WHS management
system to your Health and Safety representative.
In your workplace’s operational plan, the target number of incidents or injuries requiring first aid and/or medical
treatment is zero.
3.2 Identify hazards and Complete an Incident Report for the hazard that is involved in the scenario (use the form
in Appendix 2). You will need to create names and additional information as necessary to fill in the form.
Appendix 2: Incident report
Incident report
Note: All sections of this form are to be completed. All incidents shall be advised within 12 hours of
the incident to ensure appropriate action is initiated.

Personal details
Family name: Thompson First name: Rosie

Contact Phone No: (w) (h - if injured)

Occupation: senior administrato Gender:  M  F

Staff employment status:

 Full-time  Part-time  Casual  Contractor  Visitor

Division/Department: Administration

Incident details
Date of incident: 22/07/2020 Time of incident: 11.30 AM / PM
 Student Name: Pattarakhun Boonlert Student Number: 208846
Location where incident occurred: 108 Lonsdale street, Level 4, Block3, Melbourne,3000

Briefly describe what happened: Due to recent installation of computers some cables are not fixed
propel. Hence those cables often come out to walk way. Unfortunately Rosie haven’t noticed those
wires in rush, Eventually she lost balance and fell down in result sprain her wrist

This incident resulted in:

 Injury  No injury  Near miss
 Property damage  Hazard identified

The incident was reported to (Supervisor):

Name of Supervisor: James Smith Date: 22/07/2020

Injury/damage details
If an injury was sustained, what part of the body was affected or if damage to property occurred
what was damaged? Sprain her wrist due to impact of floor

Medical treatment
If MEDICAL EXPENSES or LOST TIME is incurred, a ‘Workers Compensation Claim form’ must be
completed and forwarded to WHSW & IM Services ‘as soon as possible’.

Do you intend to seek medical treatment?  Yes  No

Do you intend to lodge a claim for workers compensation?  Yes  No

Has any time been lost from work?

 Yes  No
(More than 1 complete shift)

If so, have you returned to work?  Yes  No

 Yes  No
Have/will medical expenses have been incurred?
 Uncertain at this time

Were there witnesses? Contact phone number: 02 9212 4470

If so, name of witness(es): Me
 Student Name: Pattarakhun Boonlert Student Number: 208846
Employee signature: Pattarakhun Boonlert Date: 22/07/2020

If a medical certificate has been provided, please send to: Fax 0450580236 or email:
abbeycollege.edu.au

Describe in detail what occurred

It is the responsibility of the supervisor/line manager to complete this section in consultation
with the injured staff member.

Please describe the events and contributing factors that led to the incident: just this morning I
witnessed my senior administrator Rosie Thompson trip on a cable and sprain her wrist on
impact with the floor. As team leader, I immediately gave Rosie some ice and a bandage and
took her to see the local doctor. Organisational recordkeeping and consultative procedures,
which are in place to ensure the organisation adheres to WHS obligations under relevant
legislation, require team leaders.

How could this be prevented from happening again?

The Supervisor/Line Manager is to complete this section in consultation with the injured staff
member and the Health & Safety Representative (if applicable)

Suggestions to avoid recurrence of this incident/accident: Keep the cable in place.

Name of health and safety representative, if consulted: WHS

Action plan
Note: From the previous section, list the actions required to prevent this happening again.

Action to prevent recurrence Person Action Sign-off completed

(Do not leave blank) responsible taken (signature required)
for action
Calf Exercise helps reduce knee Pattarakhun Rosie
symptoms
 Student Name: Pattarakhun Boonlert Student Number: 208846
 Referred to Line Manager  Placed issue on local action plan
 Consulted employees  Advised Senior Manager
 Advised WHSW Services  CSR raised, referred to FMU
 Feedback provided to affected person on outcome

Is rehabilitation required?  Rehabilitation consultant advised

 Yes Date: 22/07/2020
 No

Name of Supervisor: Sam smith Contact Phone Number: 02 9212 4470

Date: 22/07/2020

Signed:

3.3 Add Rose’s incident from the scenario to the data sheet and translate that data into a graph (see Appendix 3).
Appendix 3: Analyse data
The workplace incident data for the past three months is recorded in the incident register below.
Summarise the data in the graph provided and identify the areas that you should concentrate your
improvement efforts on.

Incident Cause Type Who When

Slip/trip Cables on floor MTI Bob 13/07

Muscle pull Lifting paper MTI Jane 18/07

Muscle pull Moving bins FAI Nihal 30/08

Bullying Project deadline LTI Laszlo 15/09

Stress Project deadlines LTI Greg 17/09

Slip/Trip Cables on floor NMI Bob 01/10

Cut Cut finger on broken glass FAI Rita 02/10

 Student Name: Pattarakhun Boonlert Student Number: 208846
FAI first aid incidents
MTI medical treatment injury
LTI lost time injury
LTIFR lost time injury frequency rate
NM near miss

Graph the data from the table above.

Number of Incidents

Incident
 Student Name: Pattarakhun Boonlert Student Number: 208846

Analyse the data above and suggest what you will need to focus on during the safety action
meeting.
 Student Name: Pattarakhun Boonlert Student Number: 208846
3.4 Implement procedures to control risks and conduct a safety inspection on a regular basis of your work area
with regards to that hazard (see Appendix 4). Your assessor will simulate a workplace for you to inspect and
assign you to a work safety team.
Appendix 4: Safety inspection form
Criteria N/A Yes No Comments

EMERGENCY PROCEDURES 
Are designated emergency persons’ details are posted 
including:
● health and safety representative

● fire warden

● first aid person?

Are instructions posted for calling emergency 

services?

Is the site plan on display? 

Are emergency evacuation muster/assembly areas 

signposted?

Have all staff been inducted and trained in emergency 

procedures?

Entry and exit doors are marked and free of clutter? 

Emergency exit routes and aisles and corridors are 

free of clutter?

Are fire extinguishers provided and maintained? 

Have personnel on site been trained in the use of fire 

extinguishers?

Are first aid kit/s stocked to contents list? 

Are first aid supplies replenished? 

 Student Name: Pattarakhun Boonlert Student Number: 208846
Criteria N/A Yes No Comments

HOUSEKEEPING
Is the bathroom and toilet clean and tidy? 

Is the kitchen and eating area clean and tidy? 

Are floors clean, dry and in good condition? 

Are desks and work areas tidy? 

Are rubbish bins sufficient? 

Is rubbish cleared regularly? 

Are recycling bins sufficient? 

Are recycling bins cleared regularly? 

Are aisles and areas around workstations free of 

clutter?

ERGONOMICS
Is furniture fit for purpose? 

Do office chairs have five supports? 

Is furniture adjustable for keyboard operators? 

● straight back

● forearms parallel to the floor

● upper legs parallel to the floor

Are footrests provided where necessary? 

Are document supports provided? 

Are computer screens positioned to avoid glare? 

Are work stations and equipment positioned to: 

● reduce manual handling

● reduce repetitive handling

● improve work flow?

 Student Name: Pattarakhun Boonlert Student Number: 208846
Criteria N/A Yes No Comments

HAZARDOUS SUBSTANCES
Are all chemicals, including liquid fuels, properly 
labelled, stored and signposted?

Are spill kits available? 

Are MSDS readily available for hazardous substances? 

Is a hazardous materials register maintained? 

PPE (for hazardous areas)

Is safety signage accurate? 

Is safety signage displayed correctly? 

Are safety glasses worn when required? 

Is high visibility clothing provided where required? 

Appendix 5: SAM record form

Work safety team: Team A

Meeting held on: 22/07/2020

Meeting conducted by (supervisor): Pattarakhun Boonlert

HSR in attendance: Yes / No

Issues to be covered:

Other issues addressed: 2/770 George St, Haymarket NSW 2000

Staff in attendance:

Outcomes:
 Student Name: Pattarakhun Boonlert Student Number: 208846

Attendees:

Name: Pattarakhun Boonlert Signature: ภัทรคุณ บุญเลิ ศ

Name: Sam smith Signature:

Name: Rosie Thompson Signature:

Appendix 6: Training Plan

Topic: Hazard identification

What performance issue does this training session need to address

Key point Bullet points Resources Understanding Cost (How

(what will I say) (handouts/physical (how will you check for much will it
demonstration/slides) understanding – cost for each
questions/observation item)
/discussion)
A hazard is Using the During work Examples of workplace
anything that ThinkSafe steps experience, you must hazards include:
could hurt you remain alert to
or someone anything that may be
else. dangerous. If you see, frayed electrical cords
hear or smell anything (could result in
odd, take note. If you electrical shock)
think it could be a
boxes stacked
hazard, tell someone.
precariously (they
could fall on someone)
noisy machinery
(could result in
damage to your
hearing)

Assessing the Whenever you Always tell someone For example:

risk means spot a hazard, (your employer, your
 Student Name: Pattarakhun Boonlert Student Number: 208846
working out assess the risk by supervisor or your
how likely it is asking yourself health and safety
ask your supervisor for
that a hazard two questions: representative) about
instructions and
will harm hazards you can't fix
training before using
someone and yourself, especially if
equipment
how serious how likely is it the hazard could
the harm that the hazard cause serious harm to ask for help moving or
could be. could harm me anyone. lifting heavy objects
or someone
tell your supervisor if
else?
you think a work
how badly could practice could be
I or someone dangerous
else be harmed?
Always tell
someone (your
employer, your
supervisor or
your health and
safety
representative)
about hazards
you can't fix
yourself,
especially if the
hazard could
cause serious
harm to anyone.

It is your The best way to Sometimes, it will Substitution -

employer's fix a hazard is to require more than Sometimes a less
responsibility get rid of it one of the risk control hazardous thing,
to fix hazards. altogether. This measures above to substance or work
Sometimes is not always effectively reduce practice can be used.
you may be possible, but exposure to hazards. (e.g. Use a non-toxic
able to fix your employer glue instead of a toxic
simple hazards should try to glue.)
yourself, as make hazards
Isolation - Separate
long as you less dangerous
the hazard from
don't put by looking at the
people, by marking the
yourself or following options
hazardous area, fitting
 Student Name: Pattarakhun Boonlert Student Number: 208846
others at risk. (in order from screens or putting up
For example, most effective to safety barriers. (e.g.
you can pick least effective) Welding screens can
up things from be used to isolate
the floor and welding operations
put them away from other workers.
to eliminate a Barriers and/or
trip hazard. boundary lines can be
used to separate areas
where forklifts operate
near pedestrians in
the workplace.)