Organisational Behaviour

B.COM. 3rd YEAR/ VI SEMESTER DATE: 17/08/2021

SUB: ORGANISATIONAL BEHAVIOUR

UNIT-IV NOTE- 34

STEPS IN THE CHANGE PROCESS

A change process follows some steps. These steps start from the recognition of the
need for change to the evaluation of outcomes. In the following paragraphs, the
various steps for change may be discussed in short and maybe shown below:

1. Recognition of the need for change: There may be a need for change but it is
not recognized by the authority, that change cannot take place. The need for
change should be recognized first.
2. Establishment of goals: At the second stage, goals of change are to be
established. Because without a goal, the whole change process cannot be
completed. The establishment of goals can increase the speed of change.
3. Diagnosis of relevant variables: Some variables are supposed to be
identified at this stage of the change process, if the diagnosis is correct, change
activities may be completed as per proper direction.

B. Com. 3rd Year/ VI Semester, Dept. Of Commerce, JNRM, Port Blair-744104 Page | 1
Organisational Behaviour

4. Selection of appropriate technique: At the fourth stage of the change

process, appropriate methods are to be selected. The success of the change
process depends on the proper selection of the right method of change.
5. Planning for implementations of change: How the change will be
implemented, a concrete plan must be designed. This is one of the most
important stages of change. The implementation of the plan should be perfect.
A good plan may sometimes reduce the loss.
6. Actual implementation: After formulating the implementation plan, the next
step is to execute that plan, Successful implementation can ensure the
expected outcome of change.
7. Evaluation and follow-up: This stage of the change process deals with
whether a change has brought expected results or not. The results of the
change can be measured at this stage. If any lapse is seen, that can help the
planners to revise the change plan.

B. Com. 3rd Year/ VI Semester, Dept. Of Commerce, JNRM, Port Blair-744104 Page | 2