APPENDICES

1) Proprietor name?

2) Age?
A) 18-35 years
B) 36-55 years
C) 55 years & above.

3) Gender?
A) Male
B) Female

4) Which of these airlines do you think is value for money?

A) Air asia
B) Indigo
C) Go air
D) Spice jet

5) Which of this airline provided the best services, during travel time phrase?
A) Indigo
B) Air Asia
C) Spice jet
D) Go air

6) Are you satisfied with the services provided in low-cost airlines in Banglore?
A) Highly satisfied
B) Satisfied
C) Neutral
D) Dissatisfied
E) Highly dissatisfied

7) Where the economy airlines on time during arrival?

A) Highly satisfied
B) Satisfied
C) Neutral
D) Dissatisfied
 E) Highly dissatisfied

8) Where the economy airlines on time during departure?

A) Highly satisfied
B) Satisfied
C) Neutral
D) Dissatisfied
E) Highly dissatisfied

9) How are the In-flight services in low-cost airlines in Banglore?

A) Highly satisfied
B) Satisfied
C) Neutral
D) Dissatisfied
E) Highly dissatisfied

10) Where the seats and leg space comfortable in low-cost airlines in Banglore?
A) Highly satisfied
B) Satisfied
C) Neutral
D) Dissatisfied
E) Highly dissatisfied

11) How was COVID -19 protocols were maintained in and out of fleet?
A) Highly satisfied
B) Satisfied
C) Neutral
D) Dissatisfied
E) Highly dissatisfied

12) How was the hygiene maintained In-flight?

A) Highly satisfied
B) Satisfied
C) Neutral
D) Dissatisfied
E) Highly dissatisfied
13) How was the service provided by economy airlines from the time of check-in to
boarding of a flight?
A) Highly satisfied
B) Satisfied
C) Neutral
D) Dissatisfied
E) Highly Dissatisfied

14) How effective was the safety demo performed In-flight by low-cost airlines?
A) Highly satisfied
B) Satisfied
C) Neutral
D) Dissatisfied
E) Highly dissatisfied

15) Where did you travel in a low-cost airline?

A) National flight
B) International flight

16) How was the situation In-flight maintained by the crew during the turbulence?
A) Highly satisfied
B) Satisfied
C) Neutral
D) Dissatisfied
E) Highly dissatisfied

17) How did you board the low-cost airlines fleet?

A) Coach boarding
B) Aero bridge

18) Was the assistant given to Specially abled people in low-cost airlines?
A) Yes
B) No
19) How were the careens services provided in a low-cost airline in Banglore?
A) Highly satisfied
B) Satisfied
C) Neutral
D) Dissatisfied
E) Highly dissatisfied

20) How satisfied are you with the ticket fares in a low-cost airline?
A) Highly satisfied
B) Satisfied
C) Neutral
D) Dissatisfied
E) Highly dissatisfied

21) Name a place, where you have travelled in a low-cost airline?

A) __________________

22) Would you refer your friends and family to travel in a low-cost airline?
A) Yes
B) No

23) How was the taste of the food served in a low-cost airline?
A) Highly satisfied
B) Satisfied
C) Neutral
D) Dissatisfied
E) Highly dissatisfied

24) Are you satisfied with the luggage allowances provided in a low-cost airline?
A) Highly satisfied
B) Satisfied
C) Neutral
D) Dissatisfied
E) Highly dissatisfied
 BIBLIOGRAPHY

i)Books
 Business Environment, Francis Cherunilam, Himalayan Publications.

 Marketing Management, Dr. F. C. Sharma, Originally published: 2009, SBPD

Publication.

ii)Websites
 rediff.com: History of budget airlines in India
 https://en.wikipedia.org/wiki/Aerostatsimplefly.com
 www.investopedia.com
 https://market.us/report/low-cost-airline-market/
 https://www.investopedia.com/terms/a/affiliate-marketing.asp
 https://business.linkedin.com/marketing-solutions/cx/20/03/discover
 https://market.us/low-costairlines/india