7/14/2021 Multiple Choice Quiz

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The correct answer for each question is indicated by a .

1 CORRECT A mission statement should answer the question:

A) What business are we in?

B) What are our goals?

C) What is our strategy?

D) Who are our competitors?

E) What threats do we face?

2 Two factors that tend to have almost universal strategic operations importance are:
INCORRECT
A) cost and time.

B) time and quality.

C) quality and cost.

D) variety and cost.

E) quality and variety.

3 CORRECT Productivity measures output relative to:

A) strategy.

B) demand.

C) inputs.

D) capacity.

E) growth.
4 In which of the following strategies is operations least likely to have a considerable role?
INCORRECT
A) fast response

B) low cost

C) high quality

D) low price

E) high variety

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7/14/2021 Multiple Choice Quiz
5 __________ helps managers focus their attention on strategic issues and strategy implementation.
INCORRECT
A) The mission statement

B) A Balanced Scorecard

C) The organization's goals

D) The organization's vision

E) The organization's core competencies

6 Which one of these is not one of the four perspectives of the Balanced Scorecard approach?
INCORRECT
A) customers

B) internal processes

C) learning and growth

D) financial

E) competitors
7 CORRECT An order winner is:

A) an employee who got the order.

B) the opposite of an order loser.

C) a superior factor.

D) the biggest order.

8 Order qualifiers refers to:
INCORRECT
A) core competencies.

B) high quality.

C) minimal standards.

D) low prices.
9 CORRECT What are an organization's goals based on?

A) its strategies

B) its competitors' strategies

C) its mission

D) product or service requirements

10 Which one of the following will always lead to an increase in productivity?
CORRECT
A) Increase inputs and increase outputs.

B) Increase outputs and hold inputs constant.

C) Decrease both inputs and outputs.

11 The external elements of a SWOT analysis are:
CORRECT
A) S and W.

B) S and O.

C) W and O.

D) T and O.

E) W and T.

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7/14/2021 Multiple Choice Quiz
12 An organization's strategy is related to its __________ in much the same way that its __________ is/are related to its strategy.
CORRECT
A) tactics; mission

B) goals; tactics

C) mission; tactics

D) goals; mission

E) tactics; functions
13 Special attributes or abilities that give organizations a competitive edge are called:
CORRECT
A) core competencies.

B) functional strategies.

C) order qualifiers.

D) core strategies.

E) functional tactics.
14 The internal elements of a SWOT analysis are:
CORRECT
A) S and W.

B) S and O.

C) W and O.

D) T and O.

E) W and T.
15 Strategy makers engage in environmental scanning to:
CORRECT
A) be aware of threats and opportunities.

B) exploit strengths and overcome weaknesses.

C) rework missions and goals.

D) enhance order qualifiers and minimize order winners.

E) keep organizational strategies in alignment with supply chain strategy.

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Date: Wed Jul 14 2021 22:34:32 GMT+0530 (India Standard Time)

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