NOT

9
Technology and
Livelihood Education
Quarter 1, Wk.5 - Module 6
GIVING AND FOLLOWING INSTRUCTION AT THE
WORKPLACE

Department of Education ● Republic of the Philippines

Technology and Livelihood Education- Grade 9
Alternative Delivery Mode
Quarter 1, Wk.5 , Module 6: Giving and Following Instruction at the
Work Place
First Edition, 2020
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nor claim ownership over them.

Published by the Department of Education – Division of Cagayan de Oro

Schools Division Superintendent: Roy Angelo L. Gazo, PhD.,CESO V
Development Team of the Module
Author/s: Milyn P. Quiamco
Reviewers: Sanny O. Delfin
Illustrator and Layout Artist: Milyn P. Quiamco/ Sanny O. Delfin
Evaluator: Grace D. Cabaro
Management Team
Chairperson: Roy Angelo E. Gazo, PhD, CESO V
Schools Division Superintendent

Co-Chairpersons: Nimfa R. Lago, MSPh, PhD, CESE

Assistant Schools Division Superintendent

Members: Henry B. Abueva OIC-CID Chief

Blair D. Castillon, PhD., EPS-EPP/TLE
Sherlita L. Daguisonan, LRMS Manager
Meriam S. Otarra, PDO II
Charlotte D. Quidlat, Librarian II

Printed in the Philippines by

Department of Education – Division of Iligan City
Office Address: General Aguinaldo, St., Iligan City
Telefax: (063)221-6069
E-mail Address: iligan.city@deped.gov.ph

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 Technology and
Livelihood
Education
Quarter 1,Wk.2 - Module 1
GIVING and FOLLOWING INSTRUCTION
AT THE WORKPLACE

This instructional material was collaboratively developed and reviewed

by select teachers, school heads, Education Program Supervisor in TLE of
Department of Education – Division of Iligan City. We encourage teachers and
other education stakeholders to email their feedback, comments, and
recommendations to the Department of Education – Iligan City at
iligancity@deped.gov.ph or Trlrfax (063) 221-6069.

We value your feedback and recommendations.

Department of Education ● Republic of the Philippines

 Table of Contents

What This Module is About ................................................................................................................... i

What I Need to Know .............................................................................................................................. i

What I Know ........................................................................................................................................... ii

Lesson 1:
GIVING AND FOLLOWING INSTRUCTION AT THE WORKPLACE………………………...1
What I Need to Know .......................................................................................... 1
What’s New ....................................................................................................... 1
What Is It ............................................................................................................... 2
What’s More ........................................................................................................ 3
What I Have Learned .................................................................................... 4
What I Can Do ............................................................................................... 4

Summary………………………………………………………………………………………….....6
Assessment: (Post-Test)………………………………………………………………….……….6
Key to Answers……………………………………………………………………………………..7
References…………………………………………………………………………………………7
What This Module is About

This learning material was prepared to help you achieve the required competency, in
Giving and following Instruction at the workplace. This will be source of information for you to
acquire the knowledge and skills in this particular competency independently at your own pace
with minimum supervision or help from your teacher. With the aid of this material, you will
acquire the competency independently at your own pace.

What I Need to Know

Duties vary depending on the employment location, but tree farms are one of the major
employers in this area. Nursery workers determine varieties and quantities of trees and
shrubs and follow planting and care schedules. In the greenhouse they prepare the beds
and plant the seedlings. As the plants grow and develop, workers must prune, weed, and
water them. Caring for trees can also involve staking young saplings, tying and wrapping
them, and packing them for transportation, as well as digging up shrubs and trees and
moving them from greenhouse to field.

Most farms use some form of pest management system, so the nursery worker must
develop and implement the plan. This includes identifying and controlling insects, rodents,
birds, weeds, and diseases. If pesticides are used, safe handling, storage and disposal
practices must be followed. Workers on organic farms must be familiar with organic farming
procedures and natural pest control methods.

The horticultural industry often employs large numbers of seasonal workers, so the
nursery worker may be responsible for supervising these staff in planting, transplanting,
pruning, and feeding perennials, shrubs, trees, and seedlings of all types. Staff is often
comprised of migrant workers who speak another language, so supervisors must find
effective communication methods.

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 What I Know

Pre Test

TRUE or FALSE: Write TRUE if the statement is correct and FALSE if it is wrong. Write your
answer on a separate sheet of paper.

1. Both directions and instructions are a series of orders or steps that need to be taken to
achieve a certain goal.
2. If a single person on a team does not adhere to instructions, then the he is the only one
suffers on some level
3. Positive communication and listening are essential when giving and taking instructions
4. People who follow instructions show that they are cooperative, intelligent and dependable
5. When you actively listen, you can better understand what you need to do.
6. Farm implements like ordinary plow and wooden harrow should be checked thoroughly
before use.
7. Maintain a 30-degree angle between the stone and the blade to form the ideal cutting edge
for your tool.
8. Depending on the type of whetstone, apply a few drops of oil or water to the stone.
9. Tools that are defective should be separated and be fixed immediately to avoid accident.
10. Move the file diagonally, so that its cutting teeth are biting into the metal on the tool

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 Lesson Title of the Lesson
1 GIVING AND FOLLOWING INSTRUCTION AT THE WORKPLACE

What I Need to Know

LESSON 1. SUPPORT HORTICULTURAL WORK

LO 2. Undertake horticultural production work as directed

Learning Competencies: Follow and clarify instructions and directions based on authority
requirements and workplace procedures

Learning Objective: After reading this information sheet you should be able to discuss How
to follow and clarify instructions and directions based on authority requirements and
workplace procedures

What’s In

Following instructions is important to make tasks simpler, to ensure things are done
effectively, to eliminate confusion and to save time. When instructions are properly followed,
things work well. People who follow instructions show that they are cooperative, intelligent and
dependable, while not following instructions can lead to life and death situations that may end
tragically.

When people do not follow instructions properly, it can cause chaos and great
frustration in any type of environment. In order to follow instructions, a person must listen well,
read carefully and ask questions if necessary. When a person does not follow instructions, he
finds that finishing tasks is much more difficult. If a single person on a team does not adhere
to instructions, then the entire team suffers on some level. Tasks that are done properly the
first time do not have to be redone, so one saves time and effort by following instructions each
time a task is tackled.

What’s New
Directions vs. Instructions

Directions and instructions are exchanges often used by people in everyday situations.
People communicate information by giving directions and instructions. Because of their almost
identical meanings, the two terms are often used interchangeably.

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 Both directions and instructions are used as plurals. They can be delivered both in an
oral and written manner. The differences between directions and instructions are dependent
on the context or usage in a certain situation. Both directions and instructions act as guidelines
and often appear as a series of steps or stages. This form implies that one step must be done
before proceeding to another in order to complete a task or achieve a desired result.
Directions tend to be associated with places. People often ask for directions when trying to
get to a specific geographical location. The most common directional cues are north, south,
east, west, top, down, left, and right. Combinations of the abovementioned cues are possible
as well. This accomplishes the main goal of getting from one specified area or location to
another.

In a different context, directions can also be considered as orders; both provide

guidance on what to do. In directions, the manner of delivery is less forceful compared to that
of instructions. Directions act as general guidelines with an indication of authority. Additionally,
directions do not provide the doer with the context and the result of each step or action.

On the other hand, instructions are also commands or steps needed to make a
particular event happen. Instructions are concentrated on how to complete a particular task.
They offer context as well as brief explanations of the steps and the succeeding results. These
characteristics give instructions some educational value and provide the doer with some
understanding of the component’s importance, which is the process itself to the effect of the
instructions with all other implied knowledge. Instructions, unlike directions, are detailed and
hold a tone of authority in their delivery.

In terms of etymology, “directions” and “instructions” share Latin roots. The word
“directions,” comes from ”direction,” while “instructions” is derived from “instructio.”
“Instruction” has a later etymology from the late Middle English “instruccio.”

What Is It

If you’re a boss, supervisor or manager, you’re probably used to giving a lot of

directions at work. But if you’re not, you may be someone who mostly takes instructions from
others. To get a task done properly, there are a few things we can all do to give and follow
directions more effectively.

Tips on giving directions:

  Provide context and be specific: Give all the details. Provide any background to help
that person better understand the task at hand. Try your best to be as detailed as you
can, especially when you have a set idea about how the task should be done.
 Ask politely rather than barking orders: Tone of voice can change everything,
especially when telling someone what to do. Speak at a reasonable volume and use
kind, respectful words. Try to avoid negative language and don’t forget to say “please.”
 Offer the other person the opportunity to ask questions: Whenever the one receiving
the task is unsure, it’s important that you allow him time to ask questions. The better
he understands what to do, the greater chance for a successful outcome.
 Resist any urge to micromanage: If you give directions properly, you should not feel
the need to oversee or micromanage. Instill faith in your task-doer by letting him do
things without you to the best of his ability. Provide positive feedback and appropriate
gratitude: When the task is complete, be sure to affirm the person. This makes your
team member feel respected and trusted. And give clear, helpful feedback or
constructive criticism if the task was done improperly.

What’s More

Tips on taking directions and fulfilling tasks:

 Actively listen: Try to listen intently, not just hear. When you actively listen, you can
better understand what you need to do. Here’s a trick that may help: pretend that there
is going to be a quiz after the conversation. Visually think about what's being said and
maybe even repeat it in your head.
 Take notes: Instead of trying to remember everything, write it down. There’s nothing
wrong with keeping notes; it shows that you are prepared, organized and want to do
the job correctly.
 Ask questions: If you are even slightly unsure of what you are being asked to do, don’t
be afraid to question. Make sure the other person allows you the chance to find out all
the needed details to move forward.
 Respond with a good attitude: Just as the person giving directions needs to speak
respectfully, it’s important to respond respectfully. If you go into the conversation with
a bad attitude, it’s likely that performing the task will be much more challenging.
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 Before starting the task, make a checklist: Whenever there is a job that requires
multiple steps, try organizing a to-do list. Check things off as you go to make sure you
don’t miss anything. Then when you’re done, be sure to review your work.
  Overall, positive communication and listening are essential when giving and taking
instructions. For some jobs, following step-by-step directions is pertinent, but in the
case of working in an office, warehouse, restaurant, etc., learning how to provide
direction properly and knowing how to take direction make for a smoother and more
productive work environment.

What I Have Learned

Giving clear understandable instructions is one of those things that sounds easy to do
but in real life can actually be more complex, especially in an office environment or within a
business. Mixed messages, assumptions and multiple options mean that the message
received might differ from what we actually meant.

What I Can Do

Let’s check on how you will follow a simple instruction on how to clean your garden tools.

Let’s start with the basics. Your shovel, spade, hoe, or even the blades on a hedge
trimmer will be a lot easier to use if you take a few minutes to knock some of the rust off the
blade. Not only will this extend the life of the tool, but also it will cut through the soil better, and
thus require less effort to use. It is a good idea to keep a large whetstone in your shop to
sharpen the blades of your garden tools. This tool can be purchased at most hardware stores.
A whetstone is an ideal tool to use to keep all of the cutting edges on your garden tools honed.
It will work well on your shovel, as well as many other common garden tools.

The best way to use the stone is to find a way to stabilize the tool that you want to work
on. A bench vise is ideal. You will be able to clamp the tool into pl7ace at an angle, so you
can work on it. Clamping the garden tool into place with a vise frees up both of your hands to
use the whetstone and gives you more control over what you are doing.
Apply a little bit of lubricating oil to the end of the tool and carefully begin to work the
stone over the blade. Maintain a 30-degree angle between the stone and the blade to form
the ideal cutting edge for your tool. Not only will the edge become sharper, but you will also
be removing any pitting and rust that has formed at the edge of your tool’s blade.

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 In instances where the moving parts of your garden tools (e.g. pruning shears, and
loppers) have frozen in place, like springs and pivot joints, you should disassemble them
carefully. Clean and make them free from rust and dirt that keep the tools from functioning
properly. Break free any rust or dirt that may keep the tool from functioning properly. Remove
stubborn rust with fine steel wool or wire brush. Using an old toothbrush with some lightweight
lubricating oil is a great way to work fresh oil into the joints of most garden tools. Fresh oil will
not only help your tool work as it is intended but it will also prevent the formation of rust. Use
medium-grit sandpaper to remove rust on larger tools such as shovels, spades, and hoes.
Once your tools are clean, they're ready to be sharpened. When sharpening, try to
maintain the original factory bevel or angle. For pruners, use a whetstone because it produces
a very sharp cutting edge. Depending on the type of whetstone, apply a few drops of oil or
water to the stone. With the beveled side of the blade against the stone, rub the sharp edge
of the blade toward the stone in a curved motion, as if you were trying to shave off a thin slice
from the stone

When working with a file, stabilize the blades in a vise or against a solid surface such
as a work bench to avoid injury and ensure an even stroke. Always push the file across the
blade in a motion away from your body. Move the file diagonally, so that its cutting teeth are
biting into the metal on the tool. When sharpening with a file, do not use oil; metal filings will
accumulate and clog the file's serrations.
Farm implements like ordinary plow and wooden harrow should be checked thoroughly
before use. Loosened bolts and nuts should be tightened firmly. Disc plow and harrow should
also be lubricated on their moving parts like bearings. Tractors should be tuned-up very well
by an skilled operator. Check on their oil, lubricant, fuel and cooling system.
Tools that are defective should be separated and be fixed immediately to avoid
accident.

Summary

1. Both “directions” and “instructions” are a series of orders or steps that need to be taken to
achieve a certain goal. In addition, both are words that imply knowledge. They are also
nouns that are used as plurals, and their meanings are dependent on the context or
situation.
2. Directions are considered less forceful than instructions. Instructions can be more detailed
and specific as compared to directions
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3. Directions pertain to navigational cues that indicate how to get from one specific place to
another. Geographical markers like north, south, east, and west are used in combinations
to direct someone to a particular place.
4. Both “direction” and “instruction” have Latin roots. “Direction” comes from the Latin word
“direction,” while “instruction” is derived from “instruction.”
5. Both directions and instructions can be communicated in an oral or written manner. In an
oral manner, directions or instructions can develop into a conversation or two-way
communication. This happens because the recipient can ask for clarification of the given
orders or an allowance for comments and feedback. Conversely, dealing with written
directions or instructions is a form of one-way communication.

Assessment: (Post-Test)

TRUE or FALSE: Write TRUE if the statement is correct and FALSE if it is wrong. Write
your answer on a separate sheet of paper.

1. Both directions and instructions are a series of orders or steps that need to be taken to
achieve a certain goal.
2. If a single person on a team does not adhere to instructions, then the he is the only one
suffers on some level
3. Positive communication and listening are essential when giving and taking instructions
4. People who follow instructions show that they are cooperative, intelligent and dependable
5. When you actively listen, you can better understand what you need to do.
6. Farm implements like ordinary plow and wooden harrow should be checked thoroughly
before use.
7. Maintain a 30-degree angle between the stone and the blade to form the ideal cutting
edge for your tool.
8. Depending on the type of whetstone, apply a few drops of oil or water to the stone.
9. Tools that are defective should be separated and be fixed immediately to avoid accident.

10. Move the file diagonally, so that its cutting teeth are biting into the metal on the tool

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 Key to Answers

1. True
2. False
3. True
4. True
5. True

References
 https://thinkx.net/blog/5-steps-to-giving-and-following-instructions-in-the-workplace
 https://www.reference.com/world-view/importance-following-instructions-
40833e83f4c0a422
 http://www.differencebetween.net/language/words-language/difference-between-
directions-and-instructions/

For inquiries and feedback, please write or call:

Department of Education – Bureau of Learning Resources

(DepEd-BLR)

DepEd: Division of Iligan CIty

Office Address: General Aguinaldo, St., Iligan City
Telefax: (063) 221-6069
E-mail Address: iligan.city@deped.gov.ph