Foster & Bridge Indonesia

Foster & Bridge Indonesia
Nurturing | Elevating | Connecting
Training Program 2016

We are here
We are here.
Foster & Bridge Indonesia is proud to open our business here in Indonesia.
It is our passion and calling to serve and to work with you in human capital development area.
We are looking forward to working with you in improving Indonesia professional values and community.
!is is our profile.
Foster & Bridge Indonesia 2

About Us
Foster & Bridge Indonesia began its activities in 2012 as a training and development company under license from the
Foster & Bridge brand. Foster & Bridge Indonesia focuses on serving individuals and corporations by developing their
human capital, thus enabling them to face competition and new challenges.
Highly qualified facilitator professionals, who love to share their expertise in various fields of business in order to enrich
other, are the ones who deliver Foster & Bridge Indonesia programs.
The values and philosophies of Foster & Bridge Indonesia are composed of Nurturing, Elevating, and Connecting the
Indonesian society and its professional developments.

Foster & Bridge Indonesia Team
Our facilitating partners are one of the kind. They are passionate professionals and very well experienced in their field.
Foster & Bridge Indonesia values and appreciates professional facilitators who really have passion in their field and in
sharing their knowledge, wisdom, and experiences with other. That what makes us different. Our facilitators share from
their heart.
Our operation team are professionals in training operation & management. They have years of experiences in delivering
professional development services to professionals and corporates clients.
Please do get to know more about them.

Hear what they have to say about you, your professional and your organization development.

Featured Facilitators*
Tammy Sjahfirdi Imung Hikmah
An HRC practitioner with over 18 years of experiences, A seasoned trainer, Imung is a Certified NLP Practitioner.
Tammy s exposures are in various industries such as She holds other certifications such as: Accredited
Hospitality, Philanthropy, Oilfield Services, Insurance Facilitator/Assessor for Myers Briggs Type Indicator
and Banking. (MBTI) Tools, and Accredited Trainer for the 7 Habits of
Highly Effective. People.
Some of Tammy s certifications are Train the Trainer,
Hospitality HR Management Specialization, Quality Imung has delivered series of communication trainings
Management System Internal Auditor (ISO 9001:2000), in the areas of business communications, leadership,
and recently Risk Management for Banking Industry. cross-cultural communication, presentation skill,
interpersonal skill, body language and personal
branding ‒ for professionals and organizations in
Jakarta or abroad.

Moh. Yunus Jansen Tanujaya

Moh. Yunus is a highly experienced HR & People Jansen is a certified finance professional with more than
Development professional with more than 25 years of 10 years experiences in Finance-Accounting-Tax,
experience working with people day in day out. His Corporate Budget, Business Process, Business
strengths are in organizational development & Development, Investment and Corporate Finance areas.
effectiveness, performance management, and learning & His portfolio are related to funding/financing from
talent management. banks/investors, investment analysis, certification
project (ISO, SNI), financial modeling and scenario
As a professional trainer, he manages his portfolio analysis, business expansion and development.
programs that include HR management, communication,
leadership, management, coaching & counseling, TTT and Jansen has worked in property, manufacturing,
operations. He has delivered numerous training programs plantation, mining, shipping, trading, consultancy and
for many companies in Indonesia at any level hospitality businesses.

Stefanus Aryawan Indra Pramudiana

Stefanus is a seasoned professional executive with more Indra is a certified Project Management Professional and
than 18 years of experience with various organizations and an experienced facilitator with specialization in
industries. His experiences ranging from strategic institutional start-up projects. Indra has more than 13
management to operation management such as finance years of working experiences ranging from operation
and accounting, information technology, legal and human management, program development, marketing,
resources. system development and professional development
areas.
His programs at Foster & Bridge Indonesia will focus on the
business strategy and strategic management subjects. His programs at Foster & Bridge Indonesia are focused
on the new workforce preparation and development as
well as managerial and supervision skills for (new)
managers and supervisors.

Adi Pratomo Donna Purnama

Adi is certified professional trainer & consultant who has Donna has 14 years of experience as a training managers
been involved in many operation excellence programs in professionals. She has the chance to share her passion in
Indonesia, China, South Korea, Malaysia, Singapore, and assisting professionals to find their potentials and bring
Thailand for more than 7 years. their best into their work and career. Over these years, she
has worked for several companies, mostly in services and
Adi involved in the areas of Change Management, hospitality industries.
Management Development Program, Leadership,
Continuous Improvement Program, TPM, 5S, Problem As a professional trainer, she manages her portfolio in the
Solving & Decision Making, so on. He have delivered many areas of of communication and presentation skill, service
programs for various organizations and companies in Asia excellence, motivational subjects, team work and soft skills
and South East Asia countries. building to name a few.

Juned A. Wibowo Fuadillah

Fuadillah has had over 23 years of experience in all areas of
Juned has more than 18 years of experience as a financial
corporate affairs and human resources. He had enjoyed the
professional. He has the credential working a prominent trust to be appointed to various senior management positions
international Public Accountant organization. He had also
in multi-national companies for 13 years. Throughout his career
worked in investment boutique company where he took span, he has ventured various industries in many areas such as
the role as a financial advisor on the company s clients at the
designing corporate frameworks, Human Resources systems,
time.
Training programs, Balanced Scorecard, and many more.
Currently, he is working with a well-known property holding
He was the GM for Human Resources for Langit Timur Energy.
company, Restyle Development as the Head of Corporate He had been appointed as the President Director for a drilling
Division where the one of his responsibilities is to be the
contractor for coal mining, Geodata Inti Resources. He worked
Finance Director in one of its subsidiaries.
for Keppel Land as the Country Head ‒ HR Indonesia. And the
latest gig he had was the appointed Vice President for Lintas
.
Samudra.
Foster & Bridge Learning Platform Support
Foster & Bridge Indonesia is supported by Foster & Bridge s My-Leaps service.
My-Leaps is Foster & Bridge Learning Platform Support (LEAPS), enabled support Foster & Bridge Group s professional
training programs. This support is specifically designed for Foster & Bridge Alumni and available 24/7 for all programs
participants and alumni. Both individual and corporate clients.
My-Leaps serves the purpose of Learning Platform Support, it features the easy access repository, where My-Leaps
registered members can revisit their materials, access the supporting materials using their desktop browsers or mobile
gadgets.
From now on, all Foster & Bridge Indonesia alumni can always access their training materials everywhere. Anytime.

Workshop Programs
Foster & Bridge Indonesia offers both public and in-company workshop programs. Professional and corporate clients
may choose which program suits their interest and preferences. Our facilitating and workshop operation team are
experienced professionals in delivering both public & in-company programs.
For in-company programs, our team can customized the program and use your company or organization case study in
the workshops. A comprehensive report will also be made for this kind of program.
It is our passion to deliver best and meaningful professional development programs to our clients and human capital
development partners.

List of Our Program Page
•  HR Management Fundamentals 14
•  Comprehensive Learning & Development Management 16
•  HR for Non HR 18
•  Finance for Non Finance Managers 20
•  Emotional Intelligence for Professionals 22
•  Leadership Communication Toolkit Using NLP 24
•  Self Esteem & Assertiveness for Professionals 27
•  Effective Customer Service 29
•  Effective Complaint Handling for Front Liners & Managers 32
•  Implementing 5S at Work 34
•  Motivating Skill for (New) Team Leaders & Managers 36
•  Communication Skill for Supervisors & Managers 38
•  High Impact Presentation Skill 41
•  Strategic Planning for Professionals 43
•  Business Plan Development for Professionals 45
•  Budgeting Skill for Professionals 47

List of Our Program Page
•  Comprehensive Financial Modeling for Finance Professionals 50

•  Change Management for Professionals 54
•  Time Management for (New) Managers & Leaders 59
•  Negotiation Skill for Professionals 61
•  Coaching & Counseling for Managers & Team Leaders 63
•  Leadership Development Program 65

HR Management Fundamentals
Program Overview
Being a new HR manager or business partner requires a comprehensive understanding of human resource
management elements of an organization. This course will cover various aspects of HRM that a manager or HR
professional will have to face on their assignment.

Program Outline HR Management
Fundamentals
2-Days
  HR management concepts & theories
N-HRM
  Job specification and responsibilities of HR manager
  Employment terms & conditions
  Recruitment & selection
  HR planning
  Job analysis
  Compensation & benefits
  Performance appraisal
  Training & development
  Employee relations
  Termination or separation
  Change management
Recommended Participants
•  HR Professionals
•  Managers
•  New HR Management

Comprehensive Learning & Development Management
Program Overview
This course will develop and equip participants to become specialist in Learning & Development. As L&D has
become more important than ever, many corporations are embracing L&D function as a vital part of their
business growth and sustainability strategy.

Comprehensive
Program Outline Learning &
Development
  L&D strategic & operational roles Management
  Identifying learning needs
2-days
  Planning learning activities and initiatives
N-CLD
  Designing learning activities & materials
  Delivering and evaluating learning initiatives
  Training, coaching & mentoring
  Tracking learning progress
  Building relations with managers and strategic units
  Advising & promoting L&D initiatives
  L&D information systems
  Sustaining L&D operation and contribution
•  Training/Learning & Development Professionals
•  Training/Learning & Development Managers
•  Training/Learning & Development Officers
•  Training/Learning & Development Specialist
Who wish to learn how to develop and to manage a strategic and implementable L&D programs aligned with
organization strategic objectives
HR for Non HR Managers
Program Overview
This program will help the participants in walking through the recruitment process, conducting interview, discuss on-
boarding, and some other HR-related practices they need to know as a new kind of manager. Preparing them to avoid
or to face the issues and problems that they may face as an HR function within their team.

Program Outline HR for Non HR
Managers
  Interview Technique
2-Days
N-HRNHR
  Employee Orientation & On Boarding
  Developing Team
  Performance Review
  Attendance Management
  Managing a Diverse Workforce
  Privacy Issues
  Compensation & Benefits
  Managing Disciplinary Issues
  Terminating Employee
  Exit Interview
  Action Plan
•  HR Professionals
•  New HR Managers

Finance for Non-Finance Managers
Program Overview
This course is specifically designed to equip managers and professionals with no finance background to
understand the basic and fundamental principles of financial management required in managing daily
organization operation.
Through this program, participants will understand, be able to analyze, and be able to identify what are
necessary activities and actions they need to do managing the financial aspects of their job.

Program Outline Finance for Non-
Finance
Managers
  General financial principles
2-Days
  The fundamentals of accounting N-FNF
  The accounting cycle
  Understanding and analyzing financial statement
  Financial ratios
  Financial forecasting
  Cost of capital
  Time value of money
  Management accounting and budgeting
•  Any Managers
•  Team & Unit Leaders
Who have the responsibilities in managing unit and are required to think about the organization s bottom line.

Emotional Intelligence for Professionals
Program Overview
In the professional world, Emotional Intelligence (EQ) has been acknowledged by many as one of the key to
success factors for career advancement and improvement. EQ is the ability to be aware of and to manage
emotions and relationships. Having quality EQ means you are able to connect with others and to manage your
own emotion and others well. In this high-pressure and networked global working environment, truly, this
ability will make one triumphs

Program Outline Emotional
Intelligence for
Professionals
  Introduction to Emotional Intelligence (EI)
1-Day
  EI Blueprint N – EIP
(Identifying emotions, managing emotions, using & communication emotions)
  Optimism at Workplace
  Validating Emotions in Others
  Understanding Emotions
  Setting Your Personal Vision
•  Any professionals
Who want to know how to manage their emotion & relationship in their personal & professional life

Leadership Communication Toolkit Using NLP
Program Overview
The objective of this program is to inspire and to equip the participants with the knowledge and techniques on
how to become an effective leader through Neuro-Linguistic Programming (NLP). By using NLP, it is expected
that they can complete their leadership qualities and perform in that role successfully.
After the training they can manage themselves better as leaders, can lead and manage their team effectively
thus achieve better results and productivity for the organization.
Program Outline Leadership
Communication
Toolkit Using NLP
  Managing Self
2-Days
N - LCNLP
  Introduction to NLP Self Management
•  How to set effective and achievable outcomes
•  NLP Communication Models
•  Understanding self learning systems (Visual, Auditory, Kinesthetic, Digital
Auditory) and how to maximize the results
•  4 Learning Stages
•  Habit & Anchor
•  Presupposition
•  Modeling
  Leadership Communication
•  Building rapport effectively
•  Pacing-Leading
•  Matching & Mirroring
•  Framing & Reframing
•  Meta Model

Program Outline Leadership
Communication
Toolkit Using NLP
  Leadership
2-Days
•  Coaching & Counseling
N - LCNLP
•  5 Leadership Capitals
•  4 Leadership Authorities
•  3 Leadership Basic Actions
•  Servant Leadership
•  Any Supervisors, Assistant Managers, Managers and Team Leaders
Who need to lead their daily role.

Self Esteem & Assertiveness for Professionals
Program Overview
Being confident at work is essential for any professionals. A good dose of healthy self-esteem can lead a professional to
opportunities that may expand his/her career. It is one of the key requirements to success. Combined with the ability to
approach other in order to make them do or achieve what he/she wants it is truly an important quality of a professional.
This one-day workshop will equip participants with techniques that can help them improve their perception of their self-
worth followed by techniques on how they can approach people to get what they want. Professionally.
27
Program Outline Self – Esteem &
Assertiveness for
Professionals
  What is Self ‒ Esteem?
1-Day
  What are some of the things that affect our Self-Esteem? N - SEAP
  Improving Self ‒ Esteem
  Building Self ‒ Esteem
  Create Self ‒ Confidence through their appearance and first impression
  Increasing Self ‒ Esteem
  Esteemed Confidence
  The Power of Thought
  Ask for What You Want
  Create What You Want
•  Any Professionals
Who want to improve their perception and their self-worth

Effective Customer Service
Program Overview
This training program tries to build the awareness and spirit in providing better customer service for your organization
who struggle to build such customer-oriented culture. Through this training, participant will have a better understanding
the importance of customer service approach whilst at the same time practices its principles in real world scenario. This
program will cover the critical elements of customer service that can win customers back and help the organization in
their competition.
Program Outline Effective
Customer
Service
  What is Customer Service?
  Who Are Your Customers? 2-Days
N-ECS
  Meeting Expectations of Your Customers
  Customer Service Standard
  Communication Skills (empathy, body language, asking questions, and listening)
  Telephone Techniques
  Dealing with Difficult Callers
  Dealing with Challenges Assertively
  Dealing with Difficult People
  Dealing with Conflict
  Be a Problem Solver
  Steps to Customer Problem Solving
  Measuring Customer Service
  Reinforcing Customer Service Focus
  Dealing with Stress

Recommended Participants Effective
Customer
Service
  Customer Services 2-Days
  Relationship Management N-ECS
  Front Office
  And other customer-related professionals

Effective Complaint Handling for Front Liners & Managers
Program Overview
This program will equip the participants to recognize types of customers and to understand how to deal with
several scenarios of complaint. Participant will learn how to deal and manage the situation to the best interest of
all parties involved. This program will also address the motivational state and stress aspect of the participants
who have to deal with the difficult situation.

Effective
Program Outline Complaint
Handling for Front
Liners &
Managers
  Introduction to Customers/Client
  Understanding Types of Customer/Client 2-Days
  Understanding Type of Complaint E-ECHFM
  Body Language
  Handling Complaint Effectively
  Maintaining Motivation
  Dealing with Stress (Stress Therapy) and Emotional Healing
  Practical Self-Motivation, Stress Therapy and Emotional Healing
  Evaluation & Work Plan
•  Customer Service
•  Relationship Management
•  Front Office
•  And other customer-related professionals

Implementing 5S at Work
Program Overview
Implementing 5S at Work workshop is filled with exercises and role-playings on how 5S can be implemented in
various office environments. The exercises and role-playings are aimed to have participants to straightforwardly
relate the 5S philosophy to the real situations that they encounter at the office.

Program Outline Implementing
5S at Work
  What is 5S? 2-Days

  The 5S Principles E – I5SAW
  Resistance to 5S
  Benefit of 5S
  Implementing 5S in the Organization
  Managing 5S by Setting Standards
  Managing 5S by Maintaining Standards
Professionals who are responsible to enhance the productivity of their team or unit.

Motivating Skill for (New) Team Leaders & Managers
Program Overview
This one-day workshop will help new and existing supervisors, managers, and team leaders create engaging,
loyal, and energized workplace. Understanding what their team want and giving them opportunities to become
the real stars as they are expected to be

Motivating Skill
Program Outline for (New) Team
Leaders &
Managers
  Exploring Motivation
  Supervising and Motivation Approaches 1-Day
  Theories of Motivation E - MSTM
  Goal Setting as Part of Motivation
  Personal Values Roles as Motivators
  Creating Motivational Work Atmosphere
  Case Study
•  New and Existing Supervisors, Managers and Team Leaders
Who want to create engaging, loyal and energized workplace

Communication Skills for Supervisors & Managers
Program Overview
To equip you, supervisors and managers, with excellent communication skill, Foster & Bridge Indonesia offers
you a workshop/training on Communication Skill for Supervisors/Managers. With this training, you will sharpen
your already existing communication skill and take it up to a higher level, customize it to your success
performing the job and managing your teams.

Communication
Program Outline Skills for
Supervisors &
Managers
  Re-visiting Communication Foundation
•  Refreshing the understanding of communication principles & model E- 2-Days
CSSM E-CSSM
•  Barriers in communication
•  In a nutshell: verbal, vocal, visual (body language) and other non-verbal
communications
  Understanding Communications Key Success Factors in the workplace

•  Interpersonal skill needed in the workplace
•  The art of active listening
•  Communications in the workplace: success and failure factors
•  Interpreting messages verbal and non-verbal
  Improving Understanding of self and other s Communication Style

•  Analyzing SWOT of your communication style
•  Understanding typical team communication style
•  Understanding each parties goal in communication

Communication
Program Outline Skills for
Supervisors &
Managers
  Achieving communications excellence
•  Defining values in communication E-CSSM 2-Days
•  Identifying communication challenges faced by supervisor/manager E-CSSM
•  Coping with the challenges in project using excellent communication skill
•  Giving appreciation and constructive feedback
•  Unlearn & Re-learn process ‒ communication best practices
•  Redesigning communication style that truthfully yours
Any existing & future Supervisors, Managers & Team Leaders who wish to perform and to deliver better
performance at their organization.

High Impact Presentation Skills
Program Overview
This workshop offers you a practical and hands-on exercise and learning points on how to create and deliver
impactful presentation, designed to meet the needs of the audience and you as the speaker.
You will learn the preparation and strategy necessary to develop impactful presentation, tricks and tools of
presenting and hands-on fun exercise where your short presentation will be videotaped and evaluated.

High Impact
Program Outline Presentation
Skills
  Setting personal objective of participating in this training
  What makes a presentation impactful?
2-Days
  Preparing Your PERSONA
E-HIPS
  Understanding your audience
  Preparing the material of your presentation
  Designing your presentation
  Multimedia and visual usages
  Stage strategy
  Managing emotional and communication quotients
  Managing changes
  Delivering powerful presentation ‒ practice to perfection (individual presentation is videotaped)
  Discussion, Evaluation and Feedback
  Setting the follow up action to ensure the learning points go further
Professionals, who care to develop your presentation skills that will benefits your personal and professional
life.

Strategic Planning for Professionals
Program Overview
It is important that you and the people who work with you know the direction where your company is heading.
Otherwise each of you will develop your own plan and prioritize based on your individual silo that will most
probably head for nowhere. Building a strategic plan that inline with your organization vision, missions, and values
will get everybody on board heading to the same direction. Diverging the energy. Synergize.
This two-day program will help you build a strategic plan that you and your colleagues can relate to. Help you to
describe what you want to do and get other where you want to go. Together.

Program Outline Strategic
Planning for
  Identify your personal learning objectives Professionals
  Understanding Strategic Planning 2-days
  Identifying Organization Values E - SPP
  Designing Organization Vision
  Constructing Organization Mission
  Performing A SWOT Analysis
  Setting Goals
  Assigning Roles, Responsibilities and Accountabilities
  Gathering Support for The Plan
  Making the Change
  Exercise: Presenting Strategic Plan
Who are responsible in developing strategic planning for their organization

Business Plan Development for Professionals
Program Overview
This two-day course is designed for business owners, entrepreneurs, and professionals in general who are ready
to create a business plan. All the essential steps are covered, including drafting the original document;
identifying the audience; gathering information; researching; describing product plans; and marketing, sales,
and accounting terms.
Students will come away from the course energized and prepared to write their business plan.

Program Outline Business Plan
Development for
Professionals
  What is Business Plan for?
2-days
  A General Business Plan Framework E - SPDP
  Identifying Your Audience
  Gathering & Analyzing Information
  Defining Your Company
  Getting to Work
  Creating a Marketing Strategy
  Creating the Sales Plan
  Developing Financial Projection
  Putting It All Together
•  Entrepreneurs and Business Owners
Who are ready to create a business plan

Budgeting Skill for Professional
Program Overview
Truly, this budgeting skill is one of the most important business skills that every organization s leaders at all levels
must start acquiring. Having this skill will enable them to perform well in any of their works and assignments, and
will definitely be reflected in their organization bottom line.

What You Will Learn Budgeting
Skill for
  What is Budgeting? Corporate Budgeting? Professionals
  Fundamental of Budgeting 2 Days

  Budgeting Objective E-BSP
  Forecasting Process
  Budget Cycle
  Budget Method and Analysis
•  Horizontal Analysis
•  Vertical Analysis
•  Trend Analysis
•  Ratio Analysis
  Financial Ratio & Analysis used in Budgeting
•  Liquidity Ratio
•  Activity Ratio
•  Profitability Ratio
•  Leverage Ratio

What You Will Learn Budgeting
Skill for
Professionals
  Monitor Budget Performance
  Projected Financial Statement 2 Days
  AFN (Additional Fund Needed) E-BSP
  Introduction to Capital Budgeting
•  Payback Period (PP)
•  Net Present Value (NPV)
•  Profitability Index (PI)
•  Internal Rate of Return (IRR)
•  Supervisors, Unit Leaders & Managers
Who are responsible in developing their unit or corporate budget.

Comprehensive Financial Modeling for Finance Professionals
Program Overview
The skill in Financial Modeling will empower any finance professionals in advancing their career through
specialized knowledge solutions and better productivity in their roles.
In this practical workshop, participants will exercise in building a multi-yea, dynamic financial model for a real,
public company. They will use common spreadsheet program and discuss real world cases in building a
comprehensive financial model.
Comprehensive
Program Outline Financial
Modeling
(Using MS Excel)
  Introduction
•  The definition and applications of financial modeling in practical world 2-Days
  Getting Started in Financial Modelling N-CFM
•  Good practices in financial modelling
•  Financial modelling layout, formatting and design
•  Reviewing the fundamentals of financial statements and the relationships
between financial statements
  Excel & Financial Modeling

•  Excel best practices & commonly used functions
•  Useful techniques & Excel shortcuts
•  Creating powerful graphs and charts Historical financial of key trends and drivers.
Historical data manipulation
•  Importance of the analysis of historical financial statements

•  Analysis of historical Income Statement and Balance Sheet
•  Identification of key trends and drivers and historical data manipulation

Comprehensive
Modeling
  Making Financial Model - Modeling Income Statement (Using MS Excel)
•  Analysis of the historical income statement, macroeconomic environment and

2-Days
market trends N-CFM
•  Identification of relevant trends and model drivers
•  Analysis of the cost items and structure
•  Making projections of the Income Statement items
•  Income tax expense forecasting
  Modeling Balance Sheet
•  Organization and structure of the Balance Sheet
•  Approach to Balance Sheet forecasting
•  Overview of different supporting schedules used in the model Shareholders
Equity forecasting
•  Forecasting dividends
•  Working Capital Schedule
•  CAPEX and amortization schedule
•  Debt Schedule

Comprehensive
Modeling
  Modeling Balance Sheet (Using MS Excel)
•  Cash flows from operating, investing and financing activities
•  Integrating the Statement of Cash Flows into the model 2-Days
N-CFM
  Connecting and Balancing the Financial Model
•  Connecting the projected financial statements and supporting schedules
•  Balancing the balance sheet ‒ common errors and useful checks

•  Dealing with circular references and making the model robust
•  Checking the model and managing model output
•  Building the scenario manager

•  Running scenarios under different operating assumptions
•  Analyzing model outputs under different scenarios
•  Running sensitivity analysis using data tables
Analysts, Investment Banking, Private Equity Analysts & Associates, Commercial Bankers, Controllers, Finance Managers &
Directors , Business Development Professionals, MBA and Business/Commerce Students

Change Management for Professionals
Program Overview
Change is as inevitable in business as it is in our life. Changes are ever-present and are affecting us as well as
demanding our capability to respond for our continuity. And to be able to deal with change, it is important
that we embrace, strategize, and manage these changes. Both in individual and organizational levels.
This workshop will help professionals in planning and implementing change management and its initiatives.
Having a smooth transition in performing changes whilst dealing with reaction, resistances, and challenges for
those changes to take place. To create and to manage sustainable synergy and supports to the implemented
and future changes needed for our sustainability and existence.

Change
What Participants Will Learn Management
  Understanding Change Management Foundation for
•  Understanding the organization and its culture Professionals
•  Understanding change and what comes with it 2-Days
•  Change Management models E-CMP
•  Understanding the drive factors of the need to change
•  Identify internal and external forces of change
•  Emotional intelligent at work
  Managing Changes
•  Assessing the impact of change
•  How much is the cost of change if resisted or failed?
•  Gaining supports in managing change
•  Examining the human factors in managing change: key communications
issues
•  Process model of changes in projects and in the team
•  Using Change Management Tools (what works what does not work)
•  Managing the transition necessary for coping with change
•  Managing positive and negative reaction to change
•  Taking charge and commitment to change
Change
What Participants Will Learn Management
for
Professionals
  Change Management Strategy
•  Communication for successful transformation 2-Days
•  Understanding styles of communication as tool in managing change
E-CMP
•  Balancing demands on management/client goal, resources and time
•  Developing Change is Great! Mindset
•  Adapt the right attitudes and practices
•  Implementing & Communicating the changes
•  Discovering your strategy in managing change successful
Who are responsible in planning and implementing change management in their organization

Time Management for (New) Managers & Leaders
Program Overview
How a person manages their time dictates how many they can get the right things done in their personal and
professional life. This course will help participants how to optimize their time management in dealing with so many
daily life activities they have to get done. At the end of the course, the participants will learn how to schedule their
time more effectively, how to stay on track and how to prioritize (more) important things. Keeping everything in
balance and stay productive.
Time
Program Outline Management for
(New) Managers
& Leaders
  Setting life s goals.
2-Days
  Recognizing individual time-wasters. E-TMML
  Developing schedule.
  Prioritizing.
  Breaking indecision, procrastination, and other negative habits.
  Managing activities.
  Establishing boundaries and No situation.
  Balancing life activities.
Any professionals who want to develop and improve their time management in their personal and
professional life

Negotiation Skill for Professionals
Program Overview
Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this
workshop will provide you with a basic comfort level to negotiate in any situation. This interactive workshop includes
techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into
side-by-side problem solving.

Program Outline Negotiation
Skill for
  Introduction to negotiation Professionals
  What is negotiation
2 Days
  Key attributes of good negotiator
N-NSP
  Preparing documentation and selecting a place for negotiation
  Self-presentation in negotiation (small-talk, attire, first impression, etc.)
  Establish common ground and how to use ground rules
  Bargaining stage
  Obstacle to mutual gain and how to turn them
  Dealing with negative emotions
  Closing phase
  Solution types
Any professionals who want to develop and to sharpen their negotiation ability in a professional setting.

Coaching & Counseling for Managers & Team Leaders
Program Overview
Every people manager or team leader has to manage their team to achieve the best expected outcomes. And in
order to perform this important mission, they need to understand that they are dealing with people who have
their own individual challenges. There are times that managers/team leaders have to outreach to their team and
become a good coach or a thoughtful counsel. And it requires a skill of its own to learn this new role.
This program will help and equip the participants with understanding, tools, and techniques that will enable
them to offer meaningful coaching and counseling to any of their team members.
Couching &
Program Outline Counseling for
Managers/Team
  Understanding Sleight of Mouth Leaders
How to become aware, mindful, and skillful in using language as tool to
understand, to adapt, to influence, and to direct. 2-Days
E – CCMT
  Understanding Presupposition
Understanding various beliefs needed to become effective as a leader, colleague,
and team member.
  Understanding or Patter Interrupt ‒ Counseling
•  Understanding Intention , Belief , Facts in counseling other.
•  Using Reframing and Metaphore in leading and helping others
  Outcome Focus ‒ Coaching
•  Understanding the 4 pillars to help achieving performance targets
•  Using PAW (Possibility, Ability, Worthiness) and approaches that focus on
Outcome , Effectiveness , and Flexibility
  Using Neurological Level as coaching and counseling tool
•  Any Supervisors, Assistant Managers, Managers and Team Leaders
Who need to lead their daily role.

Leadership Development Program
Program Overview
This program is specifically developed to help newly promoted (as well as existing) manager to develop their
leadership capabilities & skills. Developing their leadership potentials that will enable them perform and
accomplish their (new) role as leader manager.
Those are qualities that this program try to introduce and to develop to any new leaders. This 3-day program will
help participants in building their presence and abilities to create vision and rally others to commit to it.

WHAT WILL YOU LEARN Leadership
Development
Program
  Introduction
3 Days
  Understanding strategies to identify personal strengths
E-LDP
  Building shared vision
  Leader s role in team. Leading. Facilitating ideas.
  Understanding leadership
  Building trust
  Understanding and managing change
  Managing time
  Managers vs. Leaders
  Understanding types of thinking
  Understanding and exercising the power of influence in leadership
  Managing relationships
  Systematic problem solving process fundamental
  The basic of strategic planning
  Supervising & delegating tasks

WHAT WILL YOU LEARN Leadership
Development
Program
  Giving feedback. Communicating constructive criticism
3 Days
  Understanding non-verbal communication through body language
E-LDP
  Managing meeting
  Exercising presentation skills
  Personal development
  Conclusion
•  Newly promoted supervisor/manager
•  Existing supervisor/manager
Who want to enhance their effectiveness through leadership and management skill training

How We Deliver !e Training…
Through active participation, mini presentation, group discussion, experience- sharing, fun related
games and quiz, personal and group work exercises, presentation and evaluation. Participants will
actively involve in exploring discoveries and engaging the discussions presented in this program.
2011 2013 2015 2016
30 % 40 % 30 %
LECTURE EXERCISE/ROLE PLAYING DISCUSSION

When We Held !e Program
Program Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
HR Management
Fundamentals 25-26 14-15 9-10 18-19 15-16 3-4
Comprehensive Learning &

Development Management 18-19 2-3 16-17 20-21 6-7 7-8
HR for Non HR
17-18 13-14 15-16 3-4 12-13 6-7
Finance for Non Finance

Managers 27-28 1-2 10-11 25-26 5-6 1-2
Emotional Intelligence for

Professionals 28 14 11 27 1 7
Leadership Communication
Toolkit using NLP 11-12 4-5 6-7 9-10 4-5 5-6
Self Esteem & Assertiveness

for Professionals 3-4 6-7 8-9 10-11 11-12 1-2
Effective Customer Service

11-12 14-15 9-10 11-12 6-7 1-2
Effective Complaint Handling

for Front Liners & Managers 17-18 13-14 15-16 3-4 12-13 6-7
Implementing 5S at Work
10 7 1 11 11 8

Motivating Skill for (New)

Team Leaders & Managers 15 12 8 3 17 7
Communication Skill for

Supervisors & Managers 20-21 3-4 12-13 19-20 14-15 8-9
High Impact Presentation Skill

28-29 16-17 30-31 27-28 4-5 6-7 1-2
Strategic Planning for

Professionals 2-3 5-6 2-3 1-2 5-6 1-2
Business Plan Development

for Professionals 11-12 4-5 6-7 10-11 6-7 5-6
Budgeting Skill for

Professionals 10-11 6-7 1-2 8-9 3-4 7-8
Comprehensive Financial
Modeling (using Excel) for 27-28 2-3 12-13 18-19 1-2 7-8
Finance Professionals
Change Management for
Professionals 18-19 11-12 2-3 4-5 10-11 8-9
Time Management for (New)

Supervisors & Managers 25-26 21-22 24-25 25-26 20-21 21-22
Negotiation Skill for

Professionals 10-11 6-7 8-9 22-23 5-6 7-8

Coaching & Counseling for

Managers & Team Leaders 26-27 16-17 18-19 14-15 1-2 9-10
Leadership Development
Program Available only in In-House Training format

Our Corporate Clients
  Indosat, Tbk   Carl Zeiss
  TOTAL E&P Indonesie   Bank BTPN
  HERO Supermarket, Tbk   Ivo Mas Tunggal ‒ Sinarmas Group
  Indonesian International Education Foundation (IIEF)   Bank CIMB Niaga
  Bank BCA Syariah   Martina Berto, Tbk ‒ Martha Tilaar Group
  Kaltim Prima Coal   Metrodata Electronics, Tbk
  Bank QNB Kesawan   Altus Logistics
  Jakarta Centre for Law Enforcement Cooperation   ABM Investama, Tbk
(JCLEC)   Integrated Healthcare Indonesia, Tbk
  School of Government and Public Policy (SGPP)   Vale Indonesia
  Shelf Drilling   Kompas Gramedia
  PT. East Jakarta Industrial Park   PT. Jakarta International Container Terminal (JICT)
  Universitas Siswa Bangsa International (USBI)   PT. Chandra Asri Petrochemical, Tbk.
  Triputra Group   PT. Daya Adicipta Mustika (Daya Group)

Our Corporate Clients
  PT. Jardine Lloyd Thompson
  PT. Syailendra Asia
  K-Swiss International Manufacturing Ltd, Indonesia
  PT. Aero System Indonesia
  Bank Maybank Syariah
  Rajawali Corporate
  PT. Cipta Kridatama
  PT. Solu Sindo Kreasi Pratama (Tower Bersama)
  Asuransi Bintang
  PT. BASF Indonesia
  PT. Takeda Indonesia
  PT. Indesso Niagatama
  PT. GrabTaxi Indonesia
  Freeport Mc-MoRan Inc.
  PT. Becton Dickinson Indonesia
  Kiroyan Partners
  Rabobank Indonesia
  Rafless Medika Indonesia
  PT. VivaStor Techno Logica
  PT. JasAero Engineering Services

Why Foster & Bridge Indonesia
Indonesia’s Professional Development

People Development Specialist One-Stop-Shopping
Foster & Bridge Indonesia focuses its Foster & Bridge Indonesia offers a wide range
services in Indonesia people of management development programs for
development programs. professionals to choose.
Professional & Highly Qualified Professional Training Organizer with

Facilitator High Quality Delivery
Foster & Bridge Indonesia facilitators are Foster & Bridge Indonesia team are training &
selected ones. They are practitioners with development professionals who work in T&D
hands-on experience in their respective field. business for many years. We believe that
They are passionate people who love to share training program is not only about learning
with others. and sharpening skills. It s about customer
experience.

Contact Person Office
Main Representative Office
Alia Sariputri (Putri) Menara Palma, 12th Floor
putri@fosterandbridgeindonesia.com Jl. H.R Rasuna Said Kav.6
Kuningan, Jakarta Selatan 12950
Frisca Panjaitan (Frisca) Indonesia
frisca.panjaitan@fosterandbridgeindonesia.com
Phone +62 21 2939 1228
Isnaeni (Isna) Fax +62 21 2939 1111
isna@fosterandbridgeindonesia.com
www.fosterandbridgeindonesia.com
Images by 123RF Photo Stock

Foster &amp; Bridge Indonesia - Training Directory 2016

Uploaded by

Copyright:

Available Formats

You might also like

Foster &amp; Bridge Indonesia - Training Directory 2016

Uploaded by

Document Information

Original Description:

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Foster &amp; Bridge Indonesia - Training Directory 2016

Uploaded by

Copyright:

Available Formats

Nurturing | Elevating | Connecting

Training Program 2016

!is is our profile.

Foster & Bridge Indonesia 2

Foster & Bridge Indonesia 3

Please do get to know more about them.

Foster & Bridge Indonesia 4

Tammy Sjahfirdi Imung Hikmah

Foster & Bridge Indonesia 5

Moh. Yunus Jansen Tanujaya

Foster & Bridge Indonesia 6

Stefanus Aryawan Indra Pramudiana

Foster & Bridge Indonesia 7

Adi Pratomo Donna Purnama

Foster & Bridge Indonesia 8

Juned A. Wibowo Fuadillah

Foster & Bridge Indonesia 10

Foster & Bridge Indonesia 11

Foster & Bridge Indonesia 12

• Comprehensive Financial Modeling for Finance Professionals 50

Foster & Bridge Indonesia 13

Foster & Bridge Indonesia 14

Foster & Bridge Indonesia 15

Foster & Bridge Indonesia 16

Foster & Bridge Indonesia 18

Foster & Bridge Indonesia 19

Foster & Bridge Indonesia 20

Foster & Bridge Indonesia 21

Foster & Bridge Indonesia 22

Foster & Bridge Indonesia 23

Foster & Bridge Indonesia 25

Foster & Bridge Indonesia 26

Foster & Bridge Indonesia 28

Foster & Bridge Indonesia 30

Foster & Bridge Indonesia 31

Foster & Bridge Indonesia 32

Foster & Bridge Indonesia 33

Foster & Bridge Indonesia 34

 What is 5S? 2-Days

Foster & Bridge Indonesia 35

Foster & Bridge Indonesia 36

Foster & Bridge Indonesia 37

Foster & Bridge Indonesia 38

 Understanding Communications Key Success Factors in the workplace

 Improving Understanding of self and other s Communication Style

Foster & Bridge Indonesia 39

Foster & Bridge Indonesia 40

Foster & Bridge Indonesia 41

Foster & Bridge Indonesia 42

Foster & Bridge Indonesia 43

Foster & Bridge Indonesia 44

Foster & Bridge Indonesia 45

Foster & Bridge Indonesia 46

Foster & Bridge Indonesia 47

 Fundamental of Budgeting 2 Days

Foster & Bridge Indonesia 48

Foster & Bridge Indonesia 49

Foster & Bridge Indonesia - Training Directory 2016

Foster & Bridge Indonesia - Training Directory 2016

Foster & Bridge Indonesia - Training Directory 2016

•  Comprehensive Financial Modeling for Finance Professionals 50

  What is 5S? 2-Days

  Understanding Communications Key Success Factors in the workplace

  Improving Understanding of self and other s Communication Style

  Fundamental of Budgeting 2 Days

  Excel & Financial Modeling

•  Importance of the analysis of historical ﬁnancial statements

•  Analysis of the historical income statement, macroeconomic environment and

•  Balancing the balance sheet ‒ common errors and useful checks

•  Building the scenario manager

•  Analyzing model outputs under diﬀerent scenarios

•  Running sensitivity analysis using data tables