Your

Mr S Collins
18 Wales Street Statement
Rothwell
Kettering
Northants
NN14 6JL

Statement Date: 28/07/2021

Customer Number: H7859747
Statement Number: 015
What is my minimum payment? When do I need to pay?

£53.99 18/08/2021

MINIMUM PAYMENT
If you make only the minimum payment every time, it will take you longer and cost you more to clear your balance.

Outstanding Balance: £1349.69

Credit Limit: £1750 (New Limit Applied)

Available to spend: £400.00

Period interest rate: 3.61% (69.9% APR)

If you would like to make an order or payment please call us
on 0345 071 9018**
** local rate charges apply

J D Williams & Company Limited trading as JD Williams. Registered in England No. 178367. Registered Office: Griffin House, 40 Lever Street, Manchester, M60 6ES is authorised
and regulated by the Financial Conduct Authority (Firm Reference Number: 311618) for activities limited to the sale and administration of consumer credit and general insurance
products, a list can be found on the FCA Register https://register.fca.org.uk. Calls may be monitored for training or quality purposes.
JD WILLIAMS - it's all in the detail...

Please note, recent transactions may be shown on your next statement.

Balance brought forward £1354.97

Date Item Description Amount

10/07/2021 MAESTRO CARD PAYMENT -£54.20
28/07/2021 CREDIT CHARGE £48.92

Your new balance is £1349.69

If you do not pay off the full amount outstanding, we allocate your payment to the outstanding balance in a specific order
which is set out on the last page of your account statement. The way in which payments are allocated can make a
difference to the amount of interest you will pay until the balance is cleared completely.
If you pay using this barcode in a Payzone or Post
Office we will charge you a fee. You can check the fees
in the Payment Information section on the back of this
statement. 9826159115578597472

0578597471 443 7705

Customer No Minimum Payment Current Balance Statement No

H7859747 £53.99 £1349.69 015
Signature Date

Mr S Collins 43-77-05
18 Wales Street
Rothwell
Kettering
Northants JD WILLIAMS
NN14 6JL

0578597471 V4324437705 91 X
 Allocating your payments

If the amount you pay is less than the full balance outstanding then we will allocate your payment in the following order:

• Payment of the fixed amount due on any paydown plan.

• Payment of all administration fees shown on the latest and any previous statement (except any already included in a paydown plan).
• Payment of all interest charged on the purchase price of any goods and services and any other credit charges shown on the latest and any previous
statement (except any already included in a paydown plan)
• If applicable, payment of all payment protection insurance premiums shown on the latest and any previous statement (except any already included in a
paydown plan).
• Payment of the purchase price of all goods and services shown on the latest and any previous statement (except any already included in a paydown plan).

We will apply your payment first to amounts on your account which we charge at the highest interest rate followed by amounts we charged at lower rates. In
each case, interest and charges are paid off first. If amounts are charged at the same interest rate, we will apply your payment to the oldest amounts first.

Payment Information

Ways to pay Post Office or Payzone

Online
Visit our website and log into 'My Account'. Click on
'Account balance and payment' and enter your
debit/credit card details.
Telephone
Call our 24/7 automated payment service on 0871
231 2000 (calls cost 13p per minute plus your
phone company's access charge). You will need
your customer number and your debit/credit card
details.
Your Bank
By online banking, telephone banking or over the
counter. You will need:
• Our sort code 40-11-56
• Our Account Number 00048704
• Your Customer Number
If you are using the counter service, please take
your statement with you as it includes the payment
slip.
Direct Debit
Set up a Direct Debit by calling us with your bank
details, or ask us for a Direct Debit mandate. We
will collect payments every 28 days, in line with our
statement cycle. Your statement will confirm the
date that payment will be taken. All debits will
appear as 'JD Williams & Co.'
If you make your payment via a Payzone or Post
Payment record
Office outlet using the barcode on your statement,
you will incur a charge for this but we'll only charge
It is important you retain a record of all payments.
you what it costs to process this payment. Please
We suggest that you ask the Bank or Post Office to
see terms and conditions online for the current
stamp the receipt below
charges. Please keep any receipts for proof of
payment.
Receipt
Post
By card - complete the payment slip with the long Date
number from your debit/credit card and fill in the
rest of the form, but please do not write down the 3
Cashiers stamp and initials
digit number from the reverse of your card.
By cheque/postal order - complete the payment slip
and enclose a cheque or postal order, ensuring you
write your customer number on the reverse. We
cannot accept post dated cheques.
Our address is:
Customer Service Department Amount
Home Shopping Direct
PO BOX 123
Manchester
M99 1HS Payment Processing times
We do not accept cash payments. If you send 24hrs – debit or credit card payment online or over
cash, it will not be set against your account and the phone
we will return the payment to you. 3 days – Payzone or Post Office can take up to 3
working days when paying by cash
5 days - Payment via your bank including cash
payments
7 days – postal payments

Account security Dispute resolution

We maintain the security of your personal information by performing
security checks whenever we speak to you about your account. We are
unable to discuss the details of your account with anyone other than you
(the account holder) without your prior written or verbal authority
If you have a problem with your agreement please try to resolve it with us
in the first instance. If you are not happy with the way in which we handled
your complaint or the result, you may be able to complain to the Financial
Ombudsman Service. If you do not take up your problem with us first you
will not be entitled to complain to the Ombudsman. We can provide details
of how to complain to the Ombudsman