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Person-Centered Theory of Counseling
Person-Centered Theory of Counseling
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The Person-centered theory of counselling and psychotherapy is a humanistic approach to
therapy. This theory focuses on the way the individual perceives themselves rather than how the
therapist can objectively interpret their unconscious thoughts or ideas or observe and define their
maladjusted habits. It was one of the first original theories to come from the United States,
This theoretical approach to individual theory also called Rogerian therapy is a continuous
process in which the client is continually striving to integrate his/her own organismic experience
of the world with his/her self-structure. The therapist's responsibility in this process is to provide
the necessary climate that will enable the client to go through this process successfully. This
organismic experience can also be described as our five internal senses and from our internal
Our organismic experience includes our 5 senses: see, hear, smell, taste and touch. Our self-
structure is a combination of our beliefs and our values concerning ourselves or others. As we
learn to name and organize our experiences and symbolize them in our awareness, our self-
structure grows.
This theory assumes that humans possess an innate ability or tendency to develop towards their
full potential. This is called in psycholinguistics the Actualizing Tendency. It is a drive within
every individual towards accepting important external experiences into their self-structure and
therefore into their awareness. This ability can be impeded or distorted by certain life
experiences that affect the client's self-esteem and self-worth, particularly those that are
considered traumatic.
Taken together, says Rogers (1979, p. 98) the actualizing and formative tendencies constitute the
'foundation blocks of the person-centred approach. That is to say, they are, at the level of
philosophical belief, assumptions without which the approach does not make sense, and the basis
for everything a therapist does or says while he/she is at work. Roger goes ahead to describe the
formative tendency as a universal and evolutionary force that tends towards inter-relatedness,
complexity and greater universal order. The actualizing tendency is a localized manifestation of
the formative tendency and its objective is to ensure the health and well-being of the individual
The actualizing tendency comes about as a result of a harmonic balance between the self-
structure and the organismic experience of the client. Rogers (1959b, p.196) further describes the
actualizing tendency as its inherent capacity of the client to develop all its capacities to maintain
or enhance itself. He later (1979, p.98) pinpoints it as an essential trait of organic life. He argues
that the tendency of the client to self-actualize can be depended upon by the therapist. That his or
her only role is to facilitate that tendency by providing the right conditions that are most
conducive to it.
Historically, the idea of an actualizing tendency is neither new nor unique to Rogers,
philosophers and writers have pondered about it before: "The production of nature" says
Aristotle (1955 p.44) "has an innate tendency in the direction of the best condition of which they
are capable." In another example, "No one writes Spinoza (1677/1993, p.154) "unless he is
The Rogerian theory assumes that the client acquires problems in their work and personal life
when their external and internal experiences are at odds with their self-structure and this
incongruence is unavailable to their awareness. These types of problems require a Professional
The self-structure is one half of the total personality of a human, the other half is their
accumulated experience. It is first formed in line with the values and injunctions that our parents
and other caregivers teach us throughout our early and late childhood. During this period, we
start building ideas about ourselves and the world which we perceive as absolute truths rather
than opinions or points of view. These ideas are generally known in this theory as Introjected
Values. While crafting his definition of the self, Rogers drew on the works of Angyal (1941),
A dialogue he had with Evans (1975/81, p. 16) acknowledges that Rogers was among the first
psychologists to debate about the self. He says that it includes all of the client's perceptions of his
organism, of his experience and of how those perceptions are related to other perceptions and
objects in his environment and the whole exterior world. The self therefore according to his 1951
proposition is a fluid gestalt concept; constantly changing in the light of new experiences and it
is consistent. There is no sharp limit between the experiences of the self and the outside world
One of the purposes of the self-structure is to keep out of awareness experiences that don't have a
bearing to function well in our society (Tolan, 2002). Since we possess an innate need to be
valued and loved by our workmates, friends and family or our 'in group' these experiences that
conflict with our self-structure are distorted or denied. We cannot make flexible choices based on
balancing our own and others' needs if we are not aware of important experiences in our lives,
experience unpleasant feelings and emotions during the self-actualization process. These
emotions occur to alert the client to a discrepancy between the self and new experiences, and that
this issue requires their attention. The more someone is accepted for their whole self and not just
for adapting to the ideas of the 'in-group' of what is appropriate the less threatened their often
rigid self-structure will be. The less threatened the self-structure is the more likely it is for the
client to be more self-accepting and also have the capacity to understand and accept others. So
the task of the person-centred therapist is to provide the environment necessary for the client to
According to Carl Rodgers (1959), there are necessary and sufficient conditions that increase the
That the therapist and the client come into psychological contact.
That the therapist is the congruent and integrated individual in the relationship
To a limited extent, the therapist's empathic understanding and unconditional positive regard are
communicated to the client. This means that the client has to perceive the above-mentioned
conditions at least to a minimal degree (c) 2016 APA, all rights reserved) PsycINFO Database
Record
These conditions whether they are necessary or sufficient, or not it is evident that they are central
to much person-centred literature and remain responsible for the process of effective therapy.
Psychological contact is the first condition which has been termed as a sin qua non or an
absolutely necessary precondition has been described by others such as Rogers (1957, p. 100) as
a binary phenomenon by which he means that two people are in psychological contact or they are
not. He goes on to suggest that the other conditions are dependent upon psychological contact.
Some however say that psychological contact exists and occurs in degrees. Mearns (1997, p.17)
for example asserts that the reality is research shows that both clients and therapists report that
they experience degrees of contact. They argue that although many clients experience change
within the constructs of a relationship there seems to be no evidence that this change should
occur only in a relationship. To make their argument clearer I will use the example of an
electrical analogy: some tasks require electricity and some that can operate more effectively or
efficiently with electricity. It is not the only source of energy because tasks like cooking can
The second necessary and sufficient condition is empathy. At its most basic, it involves
rephrasing the client's words intentionally to show that you have heard and understood them. But
at its richest, it is a process that the therapist learns as they go. It involves exploring the client's
world together with them, sensing their unspoken meaning and recognizing and being
compassionate of their pain. It involves the perception and communication of the therapist's
achieve. Theoretically, Unconditional Positive Regard develops from the congruent area of the
therapist's personality. In this ideal situation, the therapist is neither denying nor distorting her
organismic experience of his/her client nor filtering her experience of her client through her
value system that might be out of her awareness. For example, a client might come to me to help
solve a domestic issue. She will likely imply that she is in a lesbian relationship rather than
explicitly stating so assuming that she was raised knowing that lesbian relationships are dubious.
I as a therapist should be at ease with the idea of a lesbian relationship so as not to put the client
Congruence is the aspect of our personality that is visible to us. It is the Conscious awareness of
our natural reactions and motivations. It is an open and flexible aspect of ourselves that, unlike
the self-structure, is not prone to distortion or denial. As a person-centred counsellor, our goal is
for the client to have successfully replaced other people's ideas, values, and ways of
understanding the world with their own by the end of the therapeutic sessions. It is not
uncommon to hear a client say in a therapy session, "It's not me, I'm not sure who I am any
This occurs because the client's locus of evaluation is external rather than internal. As a result,
when they find themselves in an unaccepting, judgmental environment, they gravitate toward
familiar values, behaviours, and ways of relating, or they put on a show to gain the acceptance of
others. Congruence on the part of the therapist enables the client to have a genuine experience of
them and their emotions and reactions. They, therefore, learn to trust their perceptions of the
therapist. When the therapist can be congruent, they are aware of their internal responses but
they do not distort or censor these responses because they may be inconsistent with the generally
In technical words, incongruence is a misalignment between the self as perceived and the
organism's real experience. According to Rogers (1959: 203), such a disparity causes tension and
internal perplexity since behavior is governed in some ways by the actualizing tendency.
discrepancy between the client’s feelings and behavior and what they consciously "desire,"
incongruent people experience at least some perplexity. Incongruence can be manifested as one
of three process factors, according to Tudor and Merry (2002: 72): ‘a general and generalized
Every person-centered student or therapist has to answer the question of whether the above
conditions that Rogers has put forth are necessary and sufficient. For a condition to be necessary,
it means it has to be present for therapeutic personality change to occur. Some recent research
papers have disagreed with this, showing evidence that therapeutic personality change or
development can occur through a variety of mechanisms where there is much of a relationship
between the client and the therapist. For example, James Pennebaker argues that writing about
There is also a large body of evidence that shows that online therapies can be as helpful as face
to face therapy sessions with minimal interpersonal contact involved. When it comes to
sufficiency, latest research findings show that all of Rogers’s core conditions are associated with
positive therapeutic change. There is also good quantitative and qualitative evidence available
showing that some clients report that they benefitted more from non-relational therapeutic
interventions like Cognitive behavioral therapy than from person-centered counseling style.
Some also say that Rogerian theory does not take into account valid individual differences and so
it erroneously assumes that every client will respond the same way if taken through the therapy
psychological type into my work to create a synergistic effect. For example, research shows that
both practising therapists and trainees chose a counselling orientation based on their
personalities. Those whose psychological type fell under the SJ type (Sensing-Judging) were
more likely to choose Cognitive Behavioral Therapy. Those who were in the NFJ type (Intuition-
Feeling-Judging) chose the Psychodynamic model and those who fell under the NFP type chose
be fully emphasized. This is because demographically Kenya is comprised of more teenagers and
young adults than adults in the middle and late stages of life. This cohort is more likely to be
vulnerable to emotional instability and problems of low self-worth because they are constantly
being exposed to ideas and values of celebrity figures and other peers on the internet. This
happens more frequently on social media sites. For example someone might publish a post online
bashing the gay community which might make the young adults who sexually identify
clientele to attain a state of congruence and to live in line with their own values , rather than the
values of others. I will incorporate person-centered skills because it insists on building a healthy
psychoanalysis. However, according to Wressle & Samuelsson (2004), the biggest barrier to
magnified when the therapist is conducting cross-cultural counseling. The therapist may not be
accustomed to the norms and traditions of other cultures therefore interfering with her ability to
be congruent. Issues involving new social contexts such as going to a refugee center for example
to counsel a population largely consisting of citizens from different ethnic groups could escape
the understanding of even the very culturally educated counselor (Dyche & Zayas, 2001);
therefore the therapist should proactively participate in continuing education to ensure a more
empathic and ethical service for the culturally different client (Lee, 2008; Sigelman, Rider, 2012)
I would incorporate most of Roger's ideas and theoretical direction in my practice especially
because I work in the African context. I would have to develop a cross-cultural counselling
strategy putting into account my county's socio-cultural context and that of the continent in
general. For example, we have so much diversity ethnically here in Kenya. This diversity can
present the unique challenges of different cultural practices and values. It can also bring the
problem of language barrier between the client and me; the therapist. Person-centred
psychotherapy comes around as a good solution for these challenges because it is non-directive;
the therapist's prejudices and biases will not, therefore, be hindering factors to the client's
development. I would also have to incorporate a pluralistic perspective into my therapy style. By
this I mean that I will put particular emphasis in understanding the client as a unique and
unpredictable in advance. I will orientate my work with the client towards their goals. To fully
understand the client’s goals for therapy, I need to increase my level of dialogue and meta-
communication with the client. Other perspectives and practices within the PCE community, as
well as non-PCE therapies, are valued highly in this pluralistic approach to person-centered
framework for PCE therapists to incorporate a diverse set of techniques, research findings, and
REFERENCES
Tudor, K., & Worrall, M. (2006). Person-centred therapy: A clinical philosophy. Routledge.
Tolan, J., & Cameron, R. (2016). Skills in person-centred counselling & psychotherapy. Sage.
Evi Varlami & Professor Rowan Bayne (2007) Psychological type and counselling psychology
DOI: 10.1080/09515070701633283
Dyche, L., & Zayas, L. H. (2001). Cross-cultural empathy and training the contemporary
psychotherapist.Clinical Social Work Journal. 29(3), 245-258. Retrieved from
http://link.springer.com/article/10.1023%2FA%3A1010407728614?LI=true