Entoto Polytechnic College

SECTOR: ECONOMIC INFRASTRUCTURE

SUB-SECTOR: BUSINESS AND FINANCE
Customer Contact & Secretarial Operations NTQF L-III
No/
Co Name of Training Program From AUG 01 2021 TO MAY 30 2022 EXT CS0 4-3A Block
de Trainer CSO3 Comptence/s Mon Tue Wed Thu Fri Sa.AftSu.mo Su.Aft /Room
1 Negesse Promote Innovation in a Team Environment 9--10 19/2
2 Negesse Implement and Monitor Environmentally 9--10 19/2
Sustainable Work Practices
3 Negesse Manage Personal Stress in the Workplace 9--10 19/2
4 Negesse Create Electronic Presentations
5 Negesse Support a Workplace Learning Environment
6 Negesse Support Continuous Improvement Systems and Processes
7 Negesse Purchase Goods and Services
8 Negesse Design and Produce Business Documents
9 Asradew Monitor Implementation of Work plan/Activities 5--9 13/9
10 Asradew Apply Quality Control 6--8 13/10
11 Asradew Support Operational Plan
12 Asradew Lead Workplace Communication
13 Asradew Lead Small Teams
14 Asradew Improve Business Practice
15 Asradew Maintain Quality System and Continuous
Improvement Processes
Total training hours(Kaizen)
per week 14
NB. * = Series of periods
Department head name _______________________ Signature ________ D 8/18/2021
 Entoto Polytechnic College
SECTOR: ECONOMIC INFRASTRUCTURE
SUB-SECTOR: BUSINESS AND FINANCE
Customer Contact & Secretarial Operations NTQF L-III
No/
Co Name of Training Program From AUG 01 2021 TO MAY 30 2022 EXT CS0 4-3B Block
de Trainer CSO3 Comptence/s Mon Tue Wed Thu Fri Sa.AftSu.mo Su.Aft /Room
1 Desalegn Promote Innovation in a Team Environment 5--9 13/8
2 Desalegn Implement and Monitor Environmentally 5--7 13/8
Sustainable Work Practices
3 Negesse Manage Personal Stress in the Workplace 9--10 19/2
4 Negesse Create Electronic Presentations 5--8 19/2
5 Desalegn Support a Workplace Learning Environment
6 Desalegn Support Continuous Improvement Systems and Processes
7 Desalegn Purchase Goods and Services
8 Negesse Design and Produce Business Documents
9 Desalegn Monitor Implementation of Work plan/Activities
10 Desalegn Apply Quality Control
11 Desalegn Support Operational Plan
12 Desalegn Lead Workplace Communication
13 Desalegn Lead Small Teams
14 Desalegn Improve Business Practice
15 Desalegn Maintain Quality System and Continuous
Improvement Processes
Total training hours(Kaizen)
per week 14
NB. * = Series of periods
Department head name _______________________ Signature ________ D 8/18/2021
 Entoto Polytechnic College
SECTOR: ECONOMIC INFRASTRUCTURE
SUB-SECTOR: BUSINESS AND FINANCE
Customer Contact & Secretarial Operations NTQF L-III
No/
Co Name of Training Program From AUG 01 2021 TO MAY 30 2022 EXT CS0 3-3C Block
de Trainer CSO3 Comptence/s Mon Tue Wed Thu Fri Sa.AftSu.mo Su.Aft /Room
1 Negesse Promote Innovation in a Team Environment 9--10 19/2
2 Negesse Implement and Monitor Environmentally 9--10 19/1
Sustainable Work Practices
3 Negesse Manage Personal Stress in the Workplace 9--10 19/2
4 Negesse Create Electronic Presentations
5 Negesse Support a Workplace Learning Environment
6 Negesse Support Continuous Improvement Systems and Processes
7 Negesse Purchase Goods and Services
8 Negesse Design and Produce Business Documents
9 Asradew Monitor Implementation of Work plan/Activities 1--5 13/8
10 Asradew Apply Quality Control 2--3 13/8
11 Asradew Support Operational Plan
12 Asradew Lead Workplace Communication
13 Asradew Lead Small Teams
14 Asradew Improve Business Practice
15 Asradew Maintain Quality System and Continuous
Improvement Processes
Total training hours(Kaizen)
per week 14
NB. * = Series of periods
Department head name _______________________ Signature ________ D 8/18/2021
 Entoto Polytechnic College
SECTOR: ECONOMIC INFRASTRUCTURE
SUB-SECTOR: BUSINESS AND FINANCE
Accounts and Budget Support NTQF LEVEL III
Training Program From AUG 01 2021 TO MAY 30 2022 EXT ACB 4-3A Block
No/Co Name of
de Trainer ACB3 Comptence/s Mon Tue Wed Thu Fri Sa.Aft Su.mo Su.Aft /Room
1 Getahun Process Financial Transactions and Extract Interim Reports 9--10 13/1
2 Geleta Administer Subsidiary Accounts and Ledgers 9--10 13/1
3 Getahun Perform Financial Calculations
4 Geleta Design and Produce Business Documents 9--10 19/4
5 Geleta Administer Financial Accounts 5--7 13/1
6 Getahun Prepare, Match and Process Receipts 5--9 13/1
7 Getahun Process Payment Documentation
8 Getahun Process Applications for Credit
9 Getahun Monitor and Control Accounts Receivable
10 Getahun Balance Cash Holdings
11 Geleta Process Payroll
12 Geleta Prepare Financial Reports
13 Geleta Produce Spreadsheets
14 Geleta Calculate Taxes, Fees and Charges
15 Getahun Handle Foreign Currency Transactions
16 Getahun Maintain Automatic Teller Machine (ATM) Services
17 Geleta Maintain Business Records
18 Getahun Process Customer Complaints
19 Getahun Deliver and Monitor a Service to Customers
20 Getahun Monitor Implementation of Work plan /Activities
21 Getahun Apply Quality Control
22 Getahun Lead Work place Communication
23 Getahun Lead Small Teams
24 Getahun Improve Business Practice
25 Getahun Maintain Quality System and Continuous Improvement
Total training hours per week 14
Department head name _______________________ Signature ________ Date 8/18/2021
 Entoto Polytechnic College
SECTOR: ECONOMIC INFRASTRUCTURE
SUB-SECTOR: BUSINESS AND FINANCE
Accounts and Budget Support NTQF LEVEL III
Name of Training Program From AUG 01 2021 TO MAY 30 2022 EXT ACB 4-3B Block
No/C
ode Trainer ACB3 Comptence/s Mon Tue Wed Thu Fri Sa.Aft Su.mo Su.Aft /Room
1 Getahun Process Financial Transactions and Extract Interim Reports 1--4 13/2
2 Getahun Administer Subsidiary Accounts and Ledgers
3 Getahun Perform Financial Calculations 9--10 19/4
4 Getahun Design and Produce Business Documents 5--8 13/2
5 Getahun Administer Financial Accounts
6 Getahun Prepare, Match and Process Receipts
7 Getahun Process Payment Documentation
8 Getahun Process Applications for Credit
9 Getahun Monitor and Control Accounts Receivable
10 Getahun Balance Cash Holdings
11 Getahun Process Payroll
12 Getahun Prepare Financial Reports
13 Getahun Produce Spreadsheets
14 Getahun Calculate Taxes, Fees and Charges
15 Desalegn Handle Foreign Currency Transactions 9--10 19/2
16 Desalegn Maintain Automatic Teller Machine (ATM) Services
17 Desalegn Maintain Business Records
18 Desalegn Process Customer Complaints 9--10 19/2
19 Desalegn Deliver and Monitor a Service to Customers
20 Desalegn Monitor Implementation of Work plan /Activities
21 Desalegn Apply Quality Control
22 Desalegn Lead Work place Communication
23 Desalegn Lead Small Teams
24 Desalegn Improve Business Practice
25 Desalegn Maintain Quality System and Continuous Improvement
Total training hours per week 14
 Department head name _______________________ Signature ________ Date 8/18/2021

Entoto Polytechnic College

SECTOR: ECONOMIC INFRASTRUCTURE
SUB-SECTOR: BUSINESS AND FINANCE
Accounts and Budget Support NTQF LEVEL III
Training Program From AUG 01 2021 TO MAY 30 2022 EXT ACB 4-3C Block
No/Co Name of
de Trainer ACB3 Comptence/s Mon Tue Wed Thu Fri Sa.Aft Su.mo Su.Aft /Room
1 Biniam Process Financial Transactions and Extract Interim Reports 9--10 19/4
2 Biniam Administer Subsidiary Accounts and Ledgers
3 Biniam Perform Financial Calculations 9--10 13/5
4 Biniam Design and Produce Business Documents 5--10 13/5
5 Biniam Administer Financial Accounts
6 Biniam Prepare, Match and Process Receipts
7 Biniam Process Payment Documentation
8 Biniam Process Applications for Credit
9 Biniam Monitor and Control Accounts Receivable
10 Biniam Balance Cash Holdings
11 Biniam Process Payroll
12 Biniam Prepare Financial Reports
13 Biniam Produce Spreadsheets
14 Biniam Calculate Taxes, Fees and Charges
15 Biniam Handle Foreign Currency Transactions
16 Biniam Maintain Automatic Teller Machine (ATM) Services
17 Alemnesh Maintain Business Records
18 Alemnesh Process Customer Complaints
19 Alemnesh Deliver and Monitor a Service to Customers
20 Alemnesh Monitor Implementation of Work plan /Activities 9--10 13/5
21 Alemnesh Apply Quality Control
22 Alemnesh Lead Work place Communication 9--10 13/5
23 Alemnesh Lead Small Teams
 24 Alemnesh Improve Business Practice
25 Alemnesh Maintain Quality System and Continuous Improvement
Total training hours per week 14
Department head name _______________________ Signature ________ Date 8/18/2021

Entoto Polytechnic College

SECTOR: ECONOMIC INFRASTRUCTURE
SUB-SECTOR: BUSINESS AND FINANCE
Accounts and Budget Support NTQF LEVEL III
Name of Training Program From AUG 01 2021 TO MAY 30 2022 EXT ACB 4-3D Block
No/C
ode Trainer ACB3 Comptence/s Mon Tue Wed Thu Fri Sa.Aft Su.mo Su.Aft /Room
1 Biniam Process Financial Transactions and Extract Interim Reports 1--4 13/6
2 Biniam Administer Subsidiary Accounts and Ledgers 9--10 13/6
3 Biniam Perform Financial Calculations 5--8 13/6
4 Biniam Design and Produce Business Documents 9--10 19/4
5 Biniam Administer Financial Accounts
6 Biniam Prepare, Match and Process Receipts
7 Biniam Process Payment Documentation
8 Biniam Process Applications for Credit
9 Biniam Monitor and Control Accounts Receivable
10 Biniam Balance Cash Holdings
11 Biniam Process Payroll
12 Biniam Prepare Financial Reports
13 Biniam Produce Spreadsheets
14 Biniam Calculate Taxes, Fees and Charges
15 Biniam Handle Foreign Currency Transactions
16 Biniam Maintain Automatic Teller Machine (ATM) Services
17 Desalegn Maintain Business Records 9--10 19/6
18 Desalegn Process Customer Complaints 9--10 19/6
19 Desalegn Deliver and Monitor a Service to Customers
20 Desalegn Monitor Implementation of Work plan /Activities
21 Desalegn Apply Quality Control
22 Desalegn Lead Work place Communication
23 Desalegn Lead Small Teams
24 Desalegn Improve Business Practice
25 Desalegn Maintain Quality System and Continuous Improvement
Total training hours per week 14
Department head name _______________________ Signature ________ Date 8/18/2021
 Entoto Polytechnic College
SECTOR: ECONOMIC INFRASTRUCTURE
SUB-SECTOR: BUSINESS AND FINANCE
Accounts and Budget Services NTQF LEVEL IV
Training Program From AUG 01 2021 TO MAY 30 2022 EXT ABS 4-4A Block
No/Cod Name of
e Trainer ABS4 Comptence/s Mon Tue Wed Thu Fri Sa.Aft Su.mo Su.Aft /Room
1 Geleta Make-Decisions-in-a-Legal-Context 1--5 13/4
2 Geleta Prepare-Financial-Statements-for-Non-Reporting-Entities 9--10 19/4
3 Geleta Set-up-and-operate-a-Computerized-Accounting-System 5--9 13/4
Geleta Apply-Principles-of-Professional-Practice-to-Work-in-the-financial-services-
4 industry 9--10 19/4
5 Geleta Prepare-Financial-Reports
6 Geleta Process-Business-Tax-Requirements
7 Geleta Evaluate-and-Authorize-Payment-Requests
8 Geleta Establish-and-Maintain-a-Payroll-System
9 Geleta Develop-and-Use-Complex-Spreadsheets
10 Geleta Produce-Job-Costing-Information
11 Geleta Prepare-Operational-Budgets
12 Geleta Maintain-Inventory-Records
13 Geleta Establish-and-Maintain-a-Cash-Accounting-System
14 Geleta Establish-and-Maintain-an-Accrual-Accounting-System
15 Geleta Manage-Overdue-Customer-Accounts
16 Geleta Administer Levies, Fines and other Taxes
17 Geleta Plan-and-Organize-Work
18 Geleta Migrate To New Technology
19 Geleta Establish-Quality-Standards
20 Geleta Develop Individuals and Team
21 Geleta Utilize-Specialized-Communication-Skills
22 Geleta Manage and Maintain Small/Medium Business Operations
23 Geleta Develop and Refine Systems for Continues Improvement in Operations
Total training hours per week 14
Department head name _______________________ Signature ________ Date 8/18/2021
 Entoto Polytechnic College
SECTOR: ECONOMIC INFRASTRUCTURE
SUB-SECTOR: BUSINESS AND FINANCE
Customer Contact & Secretarial Operations Coordination NTQF L-IV
Training Program From AUG 01 2021 TO MAY 30 2022 EXT CSC 4-4A Block
No/
Cod Name of
e Trainer CSC4 Comptence/s Mon Tue Wed Thu Fri Sa.Aft Su.mo Su.Aft /Room
1 Negesse Plan and Organize Work 9--10 19/1
2 Negesse Coordinate Implementation of Customer Service Strategies 9--10 19/1
3 Negesse Address Customer Needs 9--10 19/1
4 Negesse Migrate to New Technology 2--4 19/1
5 Negesse Manage Continuous Improvement System 5--9 13/9
6 Negesse Implement Continuous Improvement
7 Negesse Manage and Maintain Small/Medium Business Operations
8 Negesse Identify Risk and Apply Risk Management Processes
9 Negesse Develop Individuals and Team
10 Negesse Establish Quality Standards
11 Negesse Utilized Specialized Communication Skills
12 Negesse Organize and Monitor the Operation of Compliance Management System
13 Negesse Gather, Collate and Record Information
14 Negesse Coordinate Business Resources
15 Negesse Organize Meetings
16 Negesse Write Complex Documents
17 Negesse Organize Business Travel
18 Negesse Establish Networks
Total training hours per week 14
NB. * = Series of periods
Department head name _______________________ Signature ________ Date 8/18/2021
 Entoto Polytechnic College
SECTOR: ECONOMIC INFRASTRUCTURE
SUB-SECTOR: BUSINESS AND FINANCE
Basic Clerical works NTQF LEVEL I
Training Program From JUNE 01 2021 TO OCT 30 2021 EXT BCW4 -1D Block
No/Cod Name of
e Trainer BCW1 Comptence/s Mon Tue Wed Thu Fri Sa.Aft Su.mo Su.Aft /Room
1 Amare Participate in OHS Processes 9--10 13/7
2 Amare Use Business Equipment and Resources 9--10 13/7
3 Amare Work Effectively in a Business Environment
4 Amare Operate a Personal Computer 5--8 19/3
5 Amare Develop Keyboard Skills
6 Amare Create and Use Spreadsheets
7 Amare Plan Skills Development 5--10 13/7
8 Amare Participate in Environmentally Sustainable Work Practices
9 Amare Organize and Complete Daily Work Activities
10 Amare Receive and Respond to Workplace Communication
11 Amare Work with Others
12 Amare Demonstrate Work Values
13 Amare Apply Quality Standards
14 Amare Develop Understanding of Entrepreneurship
15 Amare Apply 3S procedures
Total training hours per week 14
NB. * = Series of periods
Department head name _______________________ Signature ________ 8/18/2021
 Entoto Polytechnic College
SECTOR: ECONOMIC INFRASTRUCTURE
SUB-SECTOR: BUSINESS AND FINANCE
Basic Clerical works NTQF LEVEL I
Training Program From JUNE 01 2021 TO OCT 30 2021 EXT BCW1 -1A Block
No/Cod Name of
e Trainer BCW1 Comptence/s Mon Tue Wed Thu Fri Sa.Aft Su.mo Su.Aft /Room
1 Shasho Participate in OHS Processes 9--10 13/7
2 Shasho Use Business Equipment and Resources 5--8 19/3
3 Shasho Work Effectively in a Business Environment 5--8 13/7
4 Shasho Operate a Personal Computer 1--4 19/7
5 Shasho Develop Keyboard Skills
6 Shasho Create and Use Spreadsheets
7 Shasho Plan Skills Development
8 Shasho Participate in Environmentally Sustainable Work Practices
9 Shasho Organize and Complete Daily Work Activities
10 Shasho Receive and Respond to Workplace Communication
11 Shasho Work with Others
12 Shasho Demonstrate Work Values
13 Shasho Apply Quality Standards
14 Shasho Develop Understanding of Entrepreneurship
15 Shasho Apply 3S procedures
Total training hours per week 14
NB. * = Series of periods
 Department head name _______________________ Signature ________ 8/18/2021

Entoto Polytechnic College

SECTOR: ECONOMIC INFRASTRUCTURE
SUB-SECTOR: BUSINESS AND FINANCE
Basic Clerical works NTQF LEVEL I
Training Program From JUNE 01 2021 TO OCT 30 2021 EXT BCW 4 -1B Block
No/Cod Name of
e Trainer BCW1 Comptence/s Mon Tue Wed Thu Fri Sa.Aft Su.mo Su.Aft /Room
1 Shewangizaw Participate in OHS Processes 5--9 13/11
2 Shewangizaw Use Business Equipment and Resources 1--4 5 13/11
3 Shewangizaw Work Effectively in a Business Environment
4 Shewangizaw Operate a Personal Computer 9--10 19/3
5 Shewangizaw Develop Keyboard Skills 9--10 19/3
6 Shewangizaw Create and Use Spreadsheets
7 Shewangizaw Plan Skills Development
8 Shewangizaw Participate in Environmentally Sustainable Work Practices
9 Shewangizaw Organize and Complete Daily Work Activities
10 Shewangizaw Receive and Respond to Workplace Communication
11 Shewangizaw Work with Others
12 Shewangizaw Demonstrate Work Values
13 Shewangizaw Apply Quality Standards
14 Shewangizaw Develop Understanding of Entrepreneurship
15 Shewangizaw Apply 3S procedures
 Total training hours per week 14
NB. * = Series of periods
Department head name _______________________ Signature ________ 8/18/2021

Entoto Polytechnic College

SECTOR: ECONOMIC INFRASTRUCTURE
SUB-SECTOR: BUSINESS AND FINANCE
Basic Clerical works NTQF LEVEL I
Training Program From JUNE 01 2021 TO OCT 30 2021 EXT BCW 4 -1C Block
No/Cod Name of
e Trainer BCW1 Comptence/s Mon Tue Wed Thu Fri Sa.Aft Su.mo Su.Aft /Room
1 Shewangizaw Participate in OHS Processes 6--7 13/11
2 Shewangizaw Use Business Equipment and Resources
3 Shewangizaw Work Effectively in a Business Environment
4 Shewangizaw Operate a Personal Computer 9--10 19/3
5 Shewangizaw Develop Keyboard Skills
6 Shewangizaw Create and Use Spreadsheets 9--10 19/3
7 Shewangizaw Plan Skills Development
Alemnes
8 h Participate in Environmentally Sustainable Work Practic 9--10 13/11
Alemnes
9 h Organize and Complete Daily Work Activities 2--4 13/12
Alemnes
10 h Receive and Respond to Workplace Communication 6--8 13/12
Alemnes
11 h Work with Others
Alemnes
12 h Demonstrate Work Values
Alemnes
13 h Apply Quality Standards
Alemnes
14 h Develop Understanding of Entrepreneurship
Alemnes
15 h Apply 3S procedures
 Total training hours per week 14
NB. * = Series of periods
Department head name _______________________ Signature ________ 8/18/2021