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Sixsigma Online
Sixsigma Online
Organized By:
7th, 8th, 14th, 15th May, 2011
Instructor-Led Live Interactive Weekend Online Sessions
Program Overview
Why Six sigma? In these days of economic recession, globalization, reformation and liberalization, competition in any
business is getting tougher and tougher. Therefore, in order to sustain in this fast changing business environment, to delight
customers and to release products as quickly as possible without quality deterioration, competing organizations should make
a paradigm shift in their business approach. Customer orientation, Business objectives, Cost reduction, Increased profit,
Shorter cycle time and better ROI are the latest buzzwords. Precisely, Six Sigma helps you to achieve these objectives. Either
you are in manufacturing or in Services industry such as IT, six sigma can help you identify unnecessary steps and processes,
bottlenecks in the flows and suggest alternatives to improve the productivity.
It applies in all kinds of organizations where variation and waste exist, and every employee should be involved.
What is Six sigma? Six sigma is a data driven approach to remove defect in any process, product and services. The
defect rate must not exceed 3.4 defects/million opportunities. As it is a business initiative, it can be used to design new
products/process/services and re- engineer existing product/process/services. The success of six sigma is mainly based on
short term as well as long term actual data. It can be used for better decision making purpose. It is a proven, successful,
tangible and structured methodology which applies tools and techniques to address Business needs.
Faculty Profile
Wilfred Raju is a senior consultant, who aims to help the organization to achieve improvement in the performance of the business
processes which are having more problems/pains, reduce the cycle time of a process/service/product, delight the customers and align
the IT investments with Business objectives to maximize the ROI, reduce the TCO and increase the net profit of the business.
Wilfred has overall 24 years+(>15 yrs in IT) experience in IT Project/Program delivery management, Product development and
Consulting- Business Process Re-engineering, IT Portfolio Rationalization and Six sigma with a capability to start new Business
units/Practices, manage and operate as profitable centres.
As he has played roles like Delivery Head, Principal Consultant, Program Manager, Project Manager and EDP/MIS Manager in IT
companies like Mahindra Satyam, NatureSoft and Geosoft and non IT Company like Central Warehousing Corporation, he is having
expertise in multiple technologies- Microsoft, JAVA, Open source, Embedded and ERP and hands-on industry exposure with the clear cut
business processes in Human Resource Management, Banking, Insurance, Finance, Warehouse & Transport (Logistics) Management;
Import & Export Operation; Container Freight Station Management, Auto manufacturing & Port operational processes; Trading, Retail,
Shipping Management and Supply Chain Management.
He has conducted many Six sigma and Project Management training programmes for IT as well as non-IT employees.
Day 1
Introduction:
What is six sigma? Six sigma History; Why six sigma? How is it done? Focus of six
sigma; Six sigma certification process; What is lean six sigma?; What is
productivity?
Define Phase:
Define process, High level process map- SIPOC Stakeholder’s focus/vision;
Understanding variability; Cycle time reduction; Improvement areas/objectives;
Brainstorming; Multivoting; Project charter; Critical to quality (CTQ); Kano
analysis; Project plan etc. Eligibility Criteria:
Measure Phase: • Any degree/diploma
Measurement basics; Gathering Data; Types of data; Sampling; Check sheet; Target Audience:
Characteristics of data; Central tendency; Variation; Histogram; Continuous data;
Discrete data; Defects calculation; Minitab; Case study etc. Anyone with minimum two years industry
experience is eligible to attend:
Day 2
• Automobile Industry
Analyze Phase: • Banking, Finance, Securities, Insurance
sectors (BFSI)
Pareto chart; Process Map; Cause and Effect analysis and diagram; Potential • Container Freight Station
root causes; Case study etc. • Customer Relationship Management (CRM)
• Human Resource
Improve Phase:
• Import & Export Operation
New Process; FMEA; Evaluating solutions; Decision analysis; Action plan matrix; • IT
Prioritization; Cost benefit analysis; Selecting solution; Implementation planning, • Insurance
etc. • Port Logistics Processes
• Retail
Control Phase: • Manufacturing
• Shipping
Documentation process; Response chart; Process management; Change
management; Training; Define new baseline and Review measurement; Monitor • Supply Chain Management(SCM)
the new process and its performance; Project closure. • Trading
• Transportation
Procedure to get Green Belt Certificate • Warehousing, etc
Take away
Attend four sessions of Six Sigma training and then complete a process
improvement project within the next 3 to 4 months. Our faculty would i. Hand out of course materials
assist you with the project. Upon successful completion and submission of ii. Six sigma green belt certificate
the project report, you will receive the Green Belt Certificate from us. iii. Application knowledge on Six sigma
7th, 8th, 14th, 15th May, 2011 What happens if I have to cancel?
Confirm your CANCELLATION in writing up to 15 working days before the event and
receive a refund less a 10%. Regrettably, no refunds can be made for cancellations
received less than 15 working days prior to the event and the invoice will remain
due. SUBSTITUTIONS are welcome at any time. You may also TRANSFER your
4 EASY WAYS TO REGISTER booking to a future event for a small additional charge of Rs. 1500/-, payable
within one week of invoice. As we cannot guarantee that exactly the same course will
• Fill this form and post To: be available, the transfer will be open to any other event taking place within six
L-468, Ground Floor, 21st Cross Street, months from the date of the original event. The organizers reserve the right to amend
Thiruvalluvar Nagar, the programme if necessary.
Thiruvanmiyur,
Chennai - 600041 INDEMNITY Should for any reason outside the control of Optiriskindia, the venue or
the speakers change, or the event be cancelled due to industrial action, adverse
• Fill this form and send a scanned copy to contact@optiriskindia.com weather conditions, or an act of terrorism, Optiriskindia will endeavor to reschedule,
• Register online at: http://www.optiriskindia.net/sixsigmaonline.php but the client hereby indemnifies and holds Optiriskindia harmless from and against
• Call us +91 90945 32918 to provisionally reserve a seat. any and all costs, damages and expenses, including attorneys fees, which are
incurred by the client. The construction validity and performance of this Agreement
shall be governed by all aspects by the laws of India to the exclusive jurisdiction of
whose court the Parties hereby agree to submit.
Registration fees for all participants for Six Sigma Certification is
Rs. 7,300/- only + 10.3% Service Tax (Rs. 8,052/-)
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