5.3.

Organizational roles, responsibilities and authorities

Top management shall assign the responsibility and authority for

 Ensuring that the QMS conforms to the requirements of ISO 9001

 Ensuring that the processes are delivering their intended outputs

 Ensuring the promotion of customer focus

 Reporting on the performance of the quality management system,

on opportunities for improvement and on the need for change or
innovation, and especially for reporting to top management
Auditing

 Conducts interviews

 Ensures responsibilities and authorities are assigned

 Reviews documented information