Internship Report

On

“Foreign Remittance Activities of Export & Import Bank Limited

Sylhet Branch,”

Submitted To:
Md Alaul Haque
Assistant Professor
Department of Business Administration
Metropolitan University

Prepared By
Mahbub Alam
ID: 143-116-044
Batch: 34th
Major in Accounting & Information Systems
Department of Business Administration
Metropolitan University

Date of submission: 17th August 2021

 LETTER OF TRANSMITTAL

17th August 202

Md Alaul Haque
Assistant Professor
Department of Business Administration
Metropolitan University
Subject: Submission of Internship Report on “Foreign Remittance Activities of Export & Import
Bank Limited, Sylhet Branch,”.
Dear Sir,
This is a great pleasure for me to submit the internship report, which is a partial requirement for
completing the degree of BBA Program curriculum. It is a great achievement to work under your
active supervision.
My organization is EXIM Bank Limited and I have prepared my internship report on customer
satisfaction of EXIM Bank Limited. The internship program gave me the opportunity to enrich my
theoretical knowledge through practical exposure of financial activities of some businesses. I was
appointed in the General banking, Investment and Foreign exchange department there, which helped
me to get firsthand knowledge about banking.
I therefore, hope that the report will provide necessary information about general banking customer
satisfaction of EXIM Bank Limited. I will be available at any time convenient for further
clarification on the report.

Sincerely Yours,

Mahbub Alam
ID: 143-116-044
Batch: 34th
Major in Accounting & Information Systems
Department of Business Administration
Metropolitan University
 CERTIFICATE OF ACCEPTANCE

17th August 2021

It is to certify that Mahbub Alam, Student ID: 143-116-044, a student of Bachelor of Business

Administration (BBA), Metropolitan University, has prepared this project report titled “Foreign

Remittance Activities of Export & Import Bank Limited, Sylhet Branch,”. Degree under my

supervision.

He is found sincere and active. I wish his success in life.

Md Alaul Haque
Assistant Professor
Department of Business Administration
Metropolitan University

AI-Hamra, Zindabazar, Sylhet- 3100. Bangladesh.

Phone: +880 821 816198, 816199 Fax: +880 821 713304 E-mail: info@metrouni.edu.bd
www.Metrouni.edu.bd
Established in 2003, Metropolitan University is approved by
the Government of the Peoples Republic of Bangladesh and the University Grants Commission of Bangladesh .
 ACKNOWLEDGEMENT

All praise goes to Almighty Allah who has given me the opportunity to do this report on

“Foreign Remittance Banking of Export & Import Bank Limited a study on Sylhet Branch”. It is

a great pleasure for me to express my sincere appreciation to the Department of business

Administration, Sylhet Metropolitan University (MU) for giving me the opportunity to do this

report. I also want to thank Mr. Junel Hussain Chowdhury, Branch Manager of EXIM Bank

Limited, Sylhet. Under whom I did my internship. I also thank Mrs. Aleya Ferdous, Operation

Manager and Sakawath Hussain Chowdhury, Minal Kanti Das, Sondipon Paul and others

officers and employee of EXIM Bank Limited Sylhet Branch, who time to time helped me to do

my work. Without the help and support of them, this report might never see.

I am very much indebted to my supervisor Md Alaul Haque, Assistant Professor Metropolitan

University for giving me direction at different times to prepare this report. It is his guided

supervision that resulted in successful completion and timely submission of the report.
 EXECUTIVE SUMMARY
Banking sector is expanding its hand in different events every day. At the same time the banking
process is becoming faster, easier, and the banking area becoming wider. As the demand for
better service increases day by day, they are coming with different innovative ideas and products.
In order to survive in the competitive field of the banking sector, all banking organization are
looking for better service opportunity to provide their fellow clients. As a result, it has become
essential for every person to have some idea on the bank and banking procedure. Export Import
Bank of Bangladesh Limited believes in the vision of together, towards, tomorrow. To achieve the
desire goal the bank is showing the excellence at all stages with a climate of continuous
improvement. Banks strategic plans and networking will strengthen its competitive performance
over others in this rapidly changing competitive environment.
The overall objective and mission of my report is to represent the Export Import Bank of
Bangladesh Ltd. and to have a clear conception about all the essential parts of the visit.
I hope this report, despite its many limitations, will be a gateway to have a clear concept about
the Overall Banking Performance of Export Import Bank of Bangladesh Limited.
This report is basically composed of 8 chapters, which are divided into different parts. In the
first chapter introduction, origination of the study, objective of the study, methodology, scope
and limitations have been highlighted. The overview of banking industry and EXIM Bank
Limited is discussed in chapter 2 and 3 successively. Chapter 4 has Core Part Chapter 5 has
presented the tasks which I have completed during internship. Chapter 6 has described the
application of knowledge gained during BBA Program, Chapter 7 About is Accounting &
Information Systems of EXIM, And last the Chapter- 8 I have drawn a conclusion with proper
recommendation.
 Table of Contents

Serial No Contents Page No

 Chapter 1 Introduction
1.0 Introduction:
1.1 Background of the Report:
1.2 Objective of the Report:
1.3 Scope of the Report:
1.4 Origin of the Study:
1.5 Methodology:
1.6 Limitations of the Study:
Chapter 2 Banking Industry in Bangladesh
2.0 Definition of Bank:
2.1 Definition of Banker:
2.2 Definition of Banking:
2.3 Law of Banking:
2.4 Banking in Bangladeshi Perspective:
2.5. Features of a Bank:
2.6. Functions of a Bank:
2.7. History of banking industry in Bangladesh:
2.8 History of Islami Bank in Bangladesh:
2.9. Banks of Bangladesh at a glance:
Chapter 3 Overview OF EXIM Bank of Bangladesh Limited
3.1 Background of the Bank:
3.2 Vision of EXIM Bank Limited:
3.3 Mission of EXIM Bank Limited:
3.4 Corporate Culture:
3.5 Prime Operational Area:
3. 6 Products & Services of EXIM Bank Limited:
3.7 Social Commitment:
3.8 Achievements:
3.9 Management Profile and Divisions:
3.10 Human Resource Practices in EXIM Bank Limited:
3.11 Shariah Board
3.12 Shariah Council:
3.13 Corporate Information:
3.13 Deposit:
Chapter 4 Foreign Remittance Activities of EXIM Bank Ltd
4.0 Meaning of Remittance:
4.1 Process of foreign remittance:
4.2 Types of Remittance:
4.3 Purpose of foreign remittance
4.4 Features of Foreign Remittance:
4.5 Benefits of Foreign Remittance:
4.6 Negative Aspects and Potential Drawbacks
4.7 Mode of Foreign Remittance Services:
4.8 Foreign remittance performance analysis of Export Import Bank of
Bangladesh Limited.
4.9 Functions of Foreign Exchange Department
4.10 Local Remittance Section
Chapter 5 Task Completed During Internship Program

5.0 My experience in EXIM Bank Limited:

5.1 Importance of Internship:
Chapter 6 Application of knowledge gained during BBA Program
6.0 Application of knowledge gained during BBA program to
accomplish each task:
Chapter 7 Accounting & Information Systems of EXIM Bank
Ltd.
7.0 Introduction:
7.1Timely Information: 
7.2 Easy to Use: 
7.3 AIS Practice of EXIM Bank Ltd.:
7.4 Internal Control: 
7.5 Decision Making: 
7.6 External Financial Reporting: 
Chapter 8 Findings, Recommendations & Conclusion
8.0 Findings
8.1 Recommendations:
8.2 Conclusion:
Reference
Acronyms