Professional Documents
Culture Documents
Hotel Receptionist Job Descriptio1
Hotel Receptionist Job Descriptio1
Hotel Receptionist Job Descriptio1
Email: Thao.pham@newworldhotels.com
New World Hotels and Resorts are designed with the discerning business traveler
and vacationer in mind and offer deluxe business hotels and resorts in China and
Asia destinations. We provide not only a place to stay but a getaway from the
hustle and bustle of city life. Here, guests will discover a world where the
experience is always warm and the care is genuine. Indeed, our hotels are known
to be retreats for travelers who desire convenience, privacy and the highest
standards of comfort and personalized service. At New World Hotels & Resorts,
the door is always open for talent with a passion for hospitality and people. Our
professional team is our most prized asset. It has built a concrete foundation of
quality and commitment to the world of hospitality. We offer a wealth of
opportunity for potential candidates to build a fulfilling career.
Purpose:
1. Booking job
• Update customer profile, group information, departure time, arrival
time, other requests of guests
2. Welcoming customers
• Arrange rooms on the system & Prepare documents for guests to check
in
• Check-in procedures, take photos, update documents, pay deposit,
register to stay for guests
• Ensure customer records are fully and accurately updated into the
system in a timely manner
• Check and prepare facilities
• Welcoming guests to check in
4. Farewell to guests
5. Cashier work
Requirements:
• High school diploma or equivalent
• Guest/customer relations experience, preferably in a hospitality
environment
• Strong working knowledge of relevant computer software including MS
Office and booking and payment systems
• Numeracy skills
• Administrative skills
• Solid written and verbal communication skills
• Fluency in English
Benefits:
Job descriptions are not exhaustive and you may be required to undertake other
duties of a similar level and responsibility.