Exercises

1. Create an encoded query for all Incidents that were created between
2017-01-01 and 2018-01-01.
2. Print all incident numbers to the screen
3. Find incident INC0000005 and print its short description to the screen
4. Find whether or not INC0000019 has a VIP as its caller
5. Create a new incident and assign it a short description of “Test 123”
6. Create a new incident and assign a user as the caller
7. Delete the incident you created in Exercise 4
8. Update the incident you created in Exercise 5 with a description of “Using
GlideRecord is fun!”
NOTE: We will use a background script for these exercises