Navana Batteries Limited

Letter of Transmittal

9th December 2017

To
Emran Mohammad
Lecturer,
Department of Marketing and International Business
School of Business and Economics
North South University

Subject: Submission of the Internship report

Dear Sir,
With due respect and humble, we would like to inform you that I am one of the student of BUS
498 want to submit my internship report on ‘Navana Batteries Limited’.
In the writing of the report I have tried to follow all the guidelines provided by you and tried to
make my analysis in an effective way. I tried relentlessly to make and let it look like a professional
one. Any shortcomings are expected to have a kind view for my encouragement. Thank you for
your sincere & honest efforts to make me familiar with the terms & facts of this course, which
help us, prepare the paper a successful report. For any of your further queries I would be at your
disposal at your convenience.

Sincerely Yours,

_______________

Md Saomun Zaman
ID – 1330 200 030

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 Navana Batteries Limited

Acknowledgement

At first, I would like to express my gratitude to almighty Allah for enabling me the strength and
opportunity to complete this report within the schedule time successfully. I was assigned to three-
month internship program at Navana Battery Ltd and prepare this internship report.

This report would not have been possible without the dedication and contributions of a number of
individuals as it involved diverse field of knowledge and experience. The list of those great
persons, who helped me and guided me to prepare the report is very long and cannot be
accommodated within this limited space. But it will be unfair to ignore acknowledging some of
them as they contributed so much to my effort of writing a worthy report.

First and foremost, I would like to express my gratitude to Emran Mohammad Sir, Depertment
of Marketing, North South University, Bangladesh and Mr. Zahirul Alam, Head of Sales, Navana
Batteries Ltd for agreeing to supervise me during the internship period. Their eagerness to help me
every step of the way encourage me to propel myself higher.

I am also very grateful to Mr. Zayed, Assistance manager of Marketing Department, Navana
Battery Ltd. He has given his endless effort to guide me in the right direction during the internship
period and processing of this report.

And I shall be grateful to those persons who will read this report and who shall be benefited from
this report at present and in future.

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 Navana Batteries Limited

Executive Summary

This report is on Navana Batteries Ltd. which is one of the best leading Batteries company in our
country. The main reason for this report was to exhibit the internship experience which would help
me to achieve productivity and knowledge. This report is prepared as a requirement of the
internship phase of B.B.A program. The whole report is divided into different sections.

NAVANA GROUP comprising of a number of companies, has diversified its activities in various
areas like product and project marketing, construction and real estate business, international
trading, distributorship and production of various items and already attained significance in the
business arena of Bangladesh. Aftab Automobiles Ltd. Introduced a Battery Manufacturing unit,
concern of Navana Group in January 2002, and manufacturing different type of automotive
batteries (from small car to big lorries) and marketing the same in the country. Recently, it has
changed its name and introduces them as a new concern Navana Batteries Ltd. in 2010.

While working on this report, I have had such new experience and learned quite a lot of things
which, I hope, it will be very much handy in future.

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Table of Contents
Letter of Transmittal .................................................................................................................i
Acknowledgement .....................................................................................................................ii
Executive Summary .................................................................................................................iii
Organization Overview .............................................................................................................1
The Department and the People ...............................................................................................2
My Assignment and Contribution to the Organization ...........................................................3
Lessons I Learned from my Internship Experience .................................................................4
Interaction with Supervisor and Coworkers ............................................................................5
Dealing Difficulties Encountered ..............................................................................................5
Difference Between My Expectations and What I Experienced ..............................................6
Influence of the internship in My Career Plans .......................................................................6
If I Redo this Internship, what would I do differently? ...........................................................7
Conclusion .................................................................................................................................7
References..................................................................................................................................8
Appendix ...................................................................................................................................9
 Navana Batteries Limited

Organization overview

“NAVANA GROUP” under the prominent direction and leadership of Mr. Shafiul Islam Kamal
(Born in 1949, son of Late Alhaj Aftabuddin Ahmed) as Chairman emerged into an individual
physical entity from Islam Group after the death of NAVANA GROUP Chairman (Mr. Jahurul
Islam).

In 1996, after the death of Al-Haj Jahurul Islam, Navana Limited and Aftab Automobiles Limited
moved and separated from Islam Group and emerged as Navana Group. After the separation Mr.
Shafiul Islam is leading the Navana group as Chairman and gradually invested in different
business such as- Real estate, Construction manufacturing trading service sectors etc.
(Fig 1 - Given in appendix)

Now, NAVANA GROUP holding a number of diversified companies, its activities in various
sector such as project marketing, product, construction, real estate business, international trading,
distributorship and production of various items. NAVANA GROUP already attained significance
in the business arena of Bangladesh.

Later Navana Group managed to build their own brand name as they captured the opportunities in
different potential business industries. For over a decade Navana Group has been adding value to
the economy of Bangladesh by creating jobs.
(Fig 2- Navana Family Tree Given in appendix)

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 Navana Batteries Limited

The department and the people

There are different Business in the Navana Family. I was appointed as an internee in the Navana
Batteries Ltd.

The management work and operation of Navana Battery is directly controlled by head of the sales
under the supervision of DGM. The operation procedure is divided into seven sections. The top
management and higher authority, data entry, accounts, Sales (Corporate and Dealer Channel),
distribution and services, HR and Front office, marketing and Supply Chain, and production unit
which is situated at Chittagong not in Dhaka head office. Activities of several departments are
integrated with each other but each department is responsible for its own work or duty.

The roles of different departments are:

(1) Higher Authority: The main task of this department is to monitor overall sales (forecasting
and achievement) and bring budget of the company. Head of the sales is the authorized person
in this department. He is also responsible to manage product from the production unit.

(2) HR & Front Office: This section basically manages internal relationship with other
companies and deals with recruitment, training etc. They also play a vital role in managing
guests, phone call, fax operating etc.

(3) Group Marketing & Supply Chain: This department engages with ensuring overall
marketing program under the supervision of DGM and managing supply chain. Marketing
Team work is to develop different types of marketing programs.

(4) Production Unit: This part ensures the production of product at the very right time according
to sales forecast by head of sales department.

(5) Accounts & Data Entry Department: The main duty of this department is to monitor and
take care of the collection from parties, dues, expenses, provide salary and allowances, data
entry of party information, billing process and prepare financial statements.

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 Navana Batteries Limited

(6) Sales Division: This is the heart of the organization. This division maintain direct relationship
an interact with parties and bringing sales order from dealers and companies under the
supervision of assistant managers and regional head, they helped the sales department to
complete the sales total process. The section basically divided in to two parts, one interact with
dealer network known as channel and the second one is known as corporate section which
engage themselves with various retail customers and corporate bodies as well. Every division
has its team under the management of head of the service with engineers and technicians. (Fig
3 Given in Appendix)

(7) Service and Distribution: These parts are involved with delivering instant services to
customers and send the products to its appropriate dealer or shops according to challan
prepared by sales department. This part also maintains the product supply by production unit.

My assignment and contribution to the organization

As an intern from the beginning of my work, I was instructed and trained by my supervisor. I had
limited project works and assignment, I was assign in an upcoming project, where I have done
several surveys and data entry and make an overall finding. The project was very interesting, it
was related with upcoming market condition and a chance of joint venture to a foreign battery
company. Project was mainly to find out our total market share and overall condition of the
condition. Besides this project I was assigned to entry various types of dealership data from
dealership form and maintain a proper database. My Supervisor (Marketing Senior Assistant
Manager Mr. Zayed) helped me a lot through out my internship. I was given freedom to think and
brainstorm in the work field like – Creating new design for calendar, notebook and quotes for
calendar. Mr. Zayed taught me how to deal with different vendors and attend meetings.
I also did some distribution of T-shirts, key rings and different type of gifts etc. All I had to
maintain an excel sheet and record all the data related to gifts and to whom it is handed over.
Besides all this I went to different area for survey related work and collected and maintaining
dealership database.

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 Navana Batteries Limited

Lessons I learned from my internship experience

As the requirement of my undergraduate program, I need to work under any organization at least
for 10 or 12 weeks to achieve some practical knowledge. My major is marketing. So I always want
to do my internship at any large corporate company. I started my internship at Navana Batteries
Limited. By joining here, I have the opportunity to know practically about the Marketing work of
a large company.

Professionalism is the first thing I have learnt during my internship. Environment of my office is
very professional and its very important to any work station. I learnt from my senior that no matter
how much work pressure you have, enjoying the work is more important. Whenever it comes to
job and professionalism, they did it with their top and also enjoy their task. To me healthy work
surroundings is very important, otherwise no one can enjoy their task. From the beginning I was
suffering from time management but later I tried to maintain my time so I do not have to face any
kind of time constraints problem.

Through the internship period I gradually gained more and more self-confidence, it is very
important for every job holder. I came to know about the corporate culture, and how to deal with
corporate life. My internship gives me a board idea about the behavior and how to work with
colleagues in a corporate field. I used to seek help from my seniors which help me to create a good
bonding with them at the later stage.
I learnt a lot of things practically which I learnt in my courses, for example – Using SPSS (MKT
470) for market research, developing a blueprint and service audit (MKT 412), Dealing with
consumer (MKT 344). The lesson I learnt from doing internship at Navana Batteries Limited
definitely going to help me in work place.

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 Navana Batteries Limited

Interaction with supervisor and coworkers

As I am an intern in Marketing Division at Navana Batteries Limited, my supervisor is obviously

from my division. He is Mr. Zayed who is a Manager of Marketing Department. He is really a nice
and humble person. Whenever I seek any help he used to help me. Navana Batteries Span of control
is more like wide not vertical, so we have a direct communication with our GM. Our GM handed
over some project work to me and I did the whole project under the supervision of my supervisor
Mr. Zayed. I am the only intern in my department but I never felt that I works here as an intern not
a full time employee. Each and every one treated me so well and helped with every time. We had
our lunch together. I was welcome to attend every meeting held during my period. In the meeting
we used to share any kind of difficulties and problems we faced during work. The meeting builds
a good bonding with each other. The working environment is really professional and friendly as
well. Whenever I faced any difficulties in my work, not only my supervisor but also my other
employee and co-worker helped me. In a sentence, I can say that each and every one of Navana
Batteries Limited are very helpful and friendly.

Dealing difficulties encountered

During my internship journey. I encountered some difficulties which I had to manage and
overcome as soon as possible.
 Firstly, difficulty I faced was to do my first task as I was new and scared. Took a lot of
time to understand my work.
 Request for PC was never accepted so I need to do all my work with my personal laptop.
 Internet access was given after almost a month later.
 Everyone is busy in their work so they can’t give me more time. So, it was very difficult
for me to get them free and obtain some practical ideas regarding their expectation and
opportunities regarding my topic.
 Also we faced time limitations because 3 months was not enough to cope up any
difficulties.
 Repetition of regular work made me bored.

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 Navana Batteries Limited

Moreover, whenever I need any help my supervisor also helped me to overcome from any
difficulties. Another difficulty I used to face was creating database according to zone, their file
was too much scattered and not well organized. Besides these all difficulties, my silly and regular
mistakes are there also but my supervisor always helped me and corrected my mistakes.

Difference between my expectations and what I experienced

Difference between my expectation and experience is very specific. My perception before joining
Navana Batteries Ltd. was that they will assign me tons of works and I will never be able to make
a good relationship with my co-workers due to their professionalism. I heard from many of my
friends they quit the internship due to work pressure. So I was tensed about this issue. However,
my perception was totally wrong in this phase.
There was no trust issue that I can do the work, because our GM believed that a student of North
South University can take a lot of work pressure and he have no doubt about the quality of work.
But again I was newly joined so I need to attain trust gradually. Through the passing days I gained
their trust fully and they started to assign important task to me, they treated me as a full time
employee not as an intern. It taught me that nothing can be achieved without hard work and that is
the reality of life.

Influence of the internship in my career plans

After conducting internship under Navana Batteries Ltd I feel more interested in working in
different corporate field. I have a plan to join in Multinational Company or large company like
Navana Group. So I hope experience of my internship will definitely boost me to start a fresh
graduate’s career.
There are some arguments behind it, some explanation might be
 Proper idea about job security
 Handsome amount of Salary and basic allowance
 Scope of promotion
 Opportunity to prove yourself
 Social Recognition

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 Navana Batteries Limited

During my internship period, the department that has motivated me to become a part of large
company and engage myself in Marketing Department. I have done most of the work of this
department with interest and pleasure. Daily task was admirable and inspirational to me and there
is scope to prove myself in this department.

If I redo this internship, what would I do differently?

If I had the opportunity to redo my internship, there are many task I would do in different way,
although it has been honor to be a part as intern of such large organization like Navana Group.
Working in a large organization provides me very good scope to learn and achieve better
experience and it also boost my trust in my eligibility. Redoing my Internship, I would ask for a
ton of assignments and task that would enhance my expertise and also ask for some diversified
work so that I would not get bored.
Secondly, I will try to keep my confidence level up from the very first day of my joining, so that I
can bring a behavior change and act a bit more professional.

Conclusion
In Bangladesh, there is a huge change in this sector day by day. Around 12 or 15 years ago there
was only two major organizations who engage in producing or manufacturing batteries in local
market but today there exists a number of competitors regarding this field. The reason behind this,
Bangladesh is a over populated country and due to development of its transport infrastructure over
the country and increase of national income the use of private car is gradually increasing and due
to lack of supplying electricity, the use of generator and IPS has increased.
During the Ninety days of Internship program at Navana Battery Limited has arranged for gaining
knowledge of battery industry, giving knowledge about their sales and client management
procedure. I believe such internship training going to help build up my career. The affection and
love of its employee I have received, I think I would never have received from any other place. It
would be pleasure for if I again get the opportunity to wind up to come back to the organization
and be a part of the family

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 Navana Batteries Limited

References
(2017). Retrieved from www.aftabauto.com/: http://www.aftabauto.com/

Aftab Automobiles. (2017). Retrieved from en.wikipedia.org:

https://en.wikipedia.org/wiki/Aftab_Automobiles

Home. (2017). Retrieved from www.navana.com: http://www.navana.com/index.php?page_id=187

Navana Group. (2017). Retrieved from en.wikipedia.org: https://en.wikipedia.org/wiki/Navana_Group

Terms and Conditions. (2017). Retrieved from www.businessdictionary.com:

http://www.businessdictionary.com/definition/terms-and-conditions.html

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 Navana Batteries Limited

Appendix A

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 Navana Batteries Limited

Md Saomun Zaman
Weekly Journal 01. – (Oct 11– Oct 19th 2017)
Hours this week: 42

Wednesday- Thursday (11th and 12th Oct)

Marketing Assistant Manager Mr. Zayed explain their dealership form, they have around 9
divisions active business area for Navana Battery LTD. Mr. Zayed asked to prepare an excel
sheet format in order to record all the dealership information in one document.
Learnings: How to create professional database format.

Sunday-Monday (15th and 16th Oct)

Started working on dealership form, made a proper record of supporting necessary document of
the dealer in the excel sheet and made a serial mark according to excel sheet. For example- Voter
id, Shop deeds Paper, Trade license etc.
Learnings: I got to learn how to do multitask and also finish them with in a time.

Tuesday- Wednesday (17th and 18th Oct)

Separate the different types of dealership form and file them according in a holder. Currently
they have 4 types of dealership form – Active, irregular, inactive, newly proposed
Learnings: How to sort the file to get a quick access when needed.

Thursday (19th Oct)

Today the pressure of work was little. Last day of week, everyone was relaxed. I started listing
the missing supporting document in the dealership form, so that we can ask the dealer to send all
the supporting missing one to our office.
Learnings: how to deal with missing info.

Significant Incident:
My Boss and Assistant Manager of Marketing Mr Zayed were happy with my work speed. They
asked me weather I am enjoying the work or not. They were really helpful and supportive and
these made me working more and show them I can do better.

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 Navana Batteries Limited

Weekly Journal 02. (Oct 22– Oct 27th 2017)

Hours this week: 42

Sunday (22nd Oct)

Collected T-shirt and key rings from Vendor early in the morning then created a register and
started segmenting the goods and send them to different dealers in different zone.
Learnings: How to distribute goods.

Monday – Tuesday (23rd and 24th Oct)

Our GM sir brief our marketing team a new project and ask to do a survey. The project is
interesting to me. It is about how to eliminate the threat of Globalization in the battery sector.
Recently Navana Group is having a intra Cricket tournament, for that tournament we design
some banners and flag , and got them printed from our vendors.
Learnings: I got to learn how to take notes from brief discussion and how to deal with different
vendors.

Wednesday- Thursday (25th and 26h Oct)

Started our survey for the project.
Learnings: How to do real life survey.

Friday (27th Oct)

Went to watch Navana Group Cricket Tournament at Banani Water Development field. There at
the field I got to know and meet different employee and boss from different Sector of Navana
Group.
Learnings: How corporate event occur and its culture.

Significant Incident:
This is my 2nd week of office, everyone is now known to me. Enjoying the flow of work and
learning new culture.

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 Navana Batteries Limited

Weekly Journal 03. (Oct 29th– Nov 3nd 2017)

Hours this week: 42

Sunday (29th Oct)

Started my Pending work, filed the dealership form according to the zone and then handed over
the file to the Assistance Sales coordinator MR. Habib.
Learnings: How to distribute goods.

Monday – Tuesday (30th- 31st Oct)

We are done with the survey collection. And now we started entering the date in the excel format
to get the output of the survey.
Tuesday is the last date of October , so we are busy closing all the pending works and accounts.
Learnings: How to enter survey data in excel format and I experienced the corporate closing of
a month.

Wednesday- Thursday (1st and 2nd Nov)

First office of this month. Everyone was a bit relaxed. Pressure was less compared to other days.
Started working on an Upcoming New calendar design and info.
Brainstorm some of the idea for the upcoming new calendar and dairy of Navana Batteries
Limited
Learnings: How to develop an idea and share with others.

Friday (3rd Nov)

Today is the 2nd Match of our Navana Batteries Cricket team. Went to watch Navana Group
Cricket Tournament at Banani Water Development field.
Learnings: How corporate event occur and its culture.

Significant Incident:
This is my 3rd week of office. GM sir was really pleased with my work, and everyone was so
happy because we won the match and got selected for next match.

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 Navana Batteries Limited

Weekly Journal 04. (Nov 5th – 9th Nov 2017)

Hours this week: 44

Sunday (5th Nov)

We Marketing team prepared some Calendar samples and illustrated file. Prepare some
integrated motivation quotes for the calendar.
Learnings: How to link Pictures with related quotes

Monday – Tuesday (6th -7th Oct)

We are done with the Calendar design and shown to our top management for the selection
purpose.
Then I started rechecking the calendar dates and different events for the last time before
publishing
Learnings: How to recheck and prepare calendar dates and event.

Wednesday (8th Nov)

Started working for the Notebook Design. Made some samples and show it to the top
management for the approval.
Learnings: How to develop corporate notebook.

Thursday (9th Nov)

Started Rechecking the Notebook Calendar and enter some corporate event in our Notebook
Calendar. Our Marketing Team Assistance Manager ask me to look for some unique Keying and
Mug sample for upcoming gifts.
Learnings: How to show samples to the top management and how to take approval.

Significant Incident:
This is one of the busiest week till now. Marketing team was really busy with the upcoming
Calendar, notebook etc. We have done some over-time in this week for all this work load.

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 Navana Batteries Limited

Md Saomun Zaman
Weekly Journal 05.
2017 Nov 12th -16th Nov

Hours this week: 44

Sunday (12th Nov)

Assistance Sales coordinator MR. Habib handed over me some due dealership form. I enter them
into my database and include the dealership deeds, cheque and supporting document to the due
form and maintain a proper filing.
Learnings: How to edit and link old document with new document.

Monday – Tuesday (13th – 14th Nov)

Various vendors for calendar and notebook visited our office .We had a brief meeting about our
calendar details and quality.
Learnings: How to deal with different vendors .

Wednesday (15th Nov)

Started working on the vendor’s quotation. Compare the price quotation and prepare a
negotiation statement for the vendors.
Learnings: How to develop a negotiation statement.

Thursday (16th Nov)

We call the selected Vendor to visit our office and had a detail meeting about the calendar and
notebook. We demand a machine proof printing before placing the final order.
Learnings: How to ask for machine proof printing and negotiate the price

Significant Incident:
The week is full of meetings with vendors.

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 Navana Batteries Limited

Weekly Journal 06. (Nov 19th -23rd Nov 2017)

Hours this week: 44

Sunday (19th Nov)

Went to Bangladesh Investment center for collecting some investment info.
Learnings: How to collect information from GOVT office.

Monday – Tuesday (20th – 21st Nov)

Prepared a Presentation for the upcoming meeting with the help of my supervisor Mr. Zayed .I
have done some mistakes during my work. Then my instructor manage the mistakes very
carefully.
Learnings: How to make official presentation.

Wednesday (22nd Nov)

Handed over the presentation to our GM for the meeting purpose and started working on the
progress of the calendar and notebook.
Learnings: How to take a look of the progress of any work.

Thursday (23rd Nov)

Started Working on the info collected from Bangladesh Investment center, and we the marketing
team develop a brief details note on the info we collected.
Today is the last day of the week, so we are a bit relaxed and left the office early
Learnings: How to write down the info from primary sources.

Significant Incident:
This was my 6th week of my internship My Boss and Assistant Manager of Marketing Mr Zayed
were happy with my work speed. And day by day I am getting more self confidence.

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 Navana Batteries Limited

Weekly Journal 07. (26th -30rd Nov 2017)

Hours this week: 44
Sunday (26th Nov)
The day started with a bad news and the environment of the office was not so good. I was
confused with the environment after I entered the office. Then I get to know from my supervisor
that one of our employee died last night due to heart attack.
Then I started my regular work by recording the dealership form and match the black cheque
with the form.
Learnings: How emotionally employee are attached with one another and with the company.

Monday (27th Nov)

Got a mail early in the morning that new dealership arrived from various zone to our office. So
went to HR and collect the necessary new from and started recorded the file data in a excel sheet
.Around 250 new files arrived suddenly.
Learnings: How to handle work pressure.

Tuesday- Wednesday (28th – 29th Nov)

Started working a bit early today before office hours as I need to finish the data entry of
dealership form by today. New task was waiting for me already.
Learnings: Intense pressure of work and all I need did is keep calm and finish all the work in
time. How to work in pressure.

Thursday (30th Nov)

Today is the last day of the month, everyone was busy with the closing. So we are wrapping our
work as early as possible. I was done with the data entry work and waited for the Sunday to start
my waiting new task.
Learnings: How to write down the info from primary sources.

Significant Incident:
This was my 7th week of my internship. I was able to gain the trust and they are giving more
complex work today as they know I am capable of doing complex work.

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 Navana Batteries Limited

Weekly Journal 08. (3rd - 7th December 2017)

Hours this week: 44
Sunday (3rd December)
Started my work with a new task which is to record all the scratch gift card for customer in a
database. The scratch card was design with a unique code. I recorded the distribution of the
card, so that we can know which card went to which zone.
Learnings: How to manage promotional activities of any project. Scratch gift card will be given
to the customer while purchasing Accurate battery.

Monday (4th December)

Went to Market with my supervisor via office transport to purchase the gifts of our upcoming
promotional project of accurate battery. There we purchase 37 handset ,10 iron etc. with
wholesale rate.
Learnings: How to assign office car and how to do office purchase within budget.

Tuesday- Wednesday (5th – 6th Dec)

Made a proper receipt of what we purchase in the last day and take the higher authority sign
for the approval of the excess expense.
Started sorting out the gifts and send it to different zone with the scratch gift card.
Learnings: How to approve the surplus amount from the account.

Thursday (7th Dec)

Today is the last day of the week, everyone was a bit relaxed. I was waiting for the new task to
assign but I was not given any complex work. I was given to count the key rings left after the
distribution.
Learnings: Did not learn anything important on this day.
Significant Incident:
This was my 8th week of my internship. I was send to market with budget. Enjoying the flow of
work and learning new things everyday.

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 Navana Batteries Limited

Md Saomun Zaman
Weekly Journal 09. (3rd - 7th December 2017)
Hours this week: 44

Sunday (10th December)

Went to Nababganj for the grand opening of a new office. Spend the whole day there.
Learnings: Notice various type of marketing promotional activities.

Monday (11th December)

Went to warehouse of our battery and took some pictures of different battery. And put the
images in different posters and stickers using Photoshop.
Learnings: How to use the photos and use Photoshop for making promotional stickers.

Tuesday- Wednesday (12th -13th Dec)

Made a proper sticker design for promotional activities and send it to top management for the
approval. The sticker is for car with a logo of Navana.
Learnings: How to create promotional stickers

Thursday (14th Dec)

Got the 1st slot of notebook. Checked all the notebook for defect. Got some printing mistakes
so returned it to the vendor. And created a record of the received notebook.
Learnings: How to receive and check the product delivered by vendors.

Significant Incident:
This was my 9th week of my internship. Went outside of office for promotional task. Work
pressure was increasing as year is going to end very soon.

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 Navana Batteries Limited

Md Saomun Zaman
Weekly Journal 10. (17th – 21st December 2017)
Hours this week: 44

Sunday (17th December)

Got a new mail to collect new dealership form. Started recording the database in the excel
sheet
Learnings: Regular work, nothing new happing in the office.

Monday (18th December)

Got the 2nd and last lot of notebook from vendor early in the morning. Checked all the
notebook for defect and recorded in a database .Received all the notebook and store it in our
store house.
Learnings: How to check the notebook for defect.

Tuesday- Wednesday (19th – 20th Dec)

Got the Delivery of the New Year Calendar from the vendor and stored it. It was more 25000
calendar altogether so it took a lot of time to calculate and store it
Learnings: How to create promotional stickers

Thursday (14th Dec)

Started sorting out and distributed the notebook and calendar to the dealer. Task was very
critical, as I need to keep track of all the distribution of calendar as well as notebook.
Learnings: How to distribute and keep record of large give away items.

Significant Incident:
This was my 10th week of my internship. I was given a lot of critical and complex work. So I
have to suffer a lot for completing task this week.

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 Navana Batteries Limited

Appendix B

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Navana Batteries Limited

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 Navana Batteries Limited

FIG 2

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 Navana Batteries Limited

ct Distribution
e r Pro d u
Deli v

Bill Delivered
Company/ Bill Verified

t
Customers Billing

uc
Accounce

ro d
Section
rP
Order Received

l i ve
Submit order Bill Verification
De
Deliver Product

Dealer Corporate
sales Sales

iv ed
ce
r Re
Dealers de
Or

Order Received

Fig 3 – Supply Division

23
 Navana Batteries Limited

Appendix C

24