SUBMITTED TO:

MR. MOHAMMAD TAMZID

ASSISTANT PROFESSOR
GREEN BUSINESS SCHOOL
GREEN UNIVERSITY OF
BANGLADESH
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Submitted By:
Sazzadul Islam
Id: 203005006
Green Business School
Green University of
Bangladesh

Welcome To The Presentation

 How can negotiators
utilize conflict
management strategies to
their advantage so that
differences in interests
lead not too
dysfunctional conflicts
but rather to positive
integrative solutions?

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 NEGOTIATIONS ARE DEFINED AS A PROCESS IN WHICH TWO OR MORE PARTIES
EXCHANGE GOODS OR SERVICES AND ATTEMPT TO AGREE ON THE EXCHANGE
RATE FOR THEM. NEGOTIATORS CAN USE SEVERAL STRATEGIES IN ORDER TO
MAKE DUALLY SATISFACTORY RESULTS. THE MOST EFFECTIVE WAY TO UTILIZE
CONFLICT MANAGEMENT STRATEGIES IS TO HAVE OPEN, FRANK DISCUSSIONS
FOCUSED ON INTERESTS RATHER THAN ISSUES. WHEN CONFLICTS ARE NOT
DIRECTLY ADDRESSED WITH OPENNESS, THE ORGANIZATION BECOMES
DYSFUNCTIONAL.

Conflict Management Strategies

 Conflict Management
Strategies
Win-Win Strategy: The approach of the negotiators should
be based on satisfying the interests of both the groups
Negotiation is the involved rather than a single group.
process of making
joint decisions when
Team involvement: The negotiators should involve the
the parties involved team to decide the strategy and provide alternate
have different solutions. This would involve the negotiator to carry out
preferences. The brainstorming sessions.

negotiators should try

to maximize the result Seeking external help: The negotiator should even ask for
external help if required. This can be done by involvement
of negotiation for the from experts, senior management or even other groups.
conflict by ensuring a This should be done with a primary view of eradicating the
few considerations: issue in the long term rather than short term approach.
Conflict Management
Strategies
Trying to
understand your
negotiation
partner’s
perspective.

Beware of
empathizing so
Beware of your
much that you
own emotions.
work against your
own interests.
CONCLUSION Negotiators can utilize conflict
management strategies to their
advantage if they pay much
attention to such steps as the
identification of a problem and the
development of the rules that have to
be considered while a negotiation
process. In this case, the existing
differences in interests may become
the reason for conflicts, but these
conflicts are usually characterized by
positive integrative solutions.
Conflicting parties should be able to
speak out loud and not think about
the outcomes.