Software for Maintenance

and Operation
Integrated Solution from Concept to Operation
itwofm.com
 Facility Management
is diverse, cost-driven, and for each user a task with its own requirements. This calls for powerful yet
flexible software - software like iTWO fm.

iTWO fm has a modular structure and improves consistently its technological featuress and innovations.
Our software provides maximum benefits being as simple to use as possible.
Therefore iTWO fm now ranks among the leading CAFM systems in the market.

This brochure offers a first insight into our CAFM system. If you have any further questions, please
talk to us - directly by phone and e-mail or in person.

Let us know what you are interested in and how we can contribute to the solution for your requirements.

iTWO fm takes CAFM software to the next level.

And a little beyond.

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 Content

3 Welcome

6 iTWO fm - The Software

8 Property Management

10 Inventory Management

12 Maintenance Management

14 Energy Management

16 MEP

18 Medical Technology

20 Mobile CAFM

22 iTWO fm Modules

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 iTWO fm Why iTWO fm?

Property Management is complex and includes all phases of a building lifecycle. That’s why the CAFM soft- iTWO fm stands for variety and flexibility as well as cost-effectiveness and performance. That's the reason
ware has to integrate master data, 2D and 3D plans, photos, contracts and CAD drawings in order to edit why hundreds of industrial companies as well as municipalities, hospitals, retail chains, energy suppliers,
and evaluate. And it must also integrate building automation technology, energy management as well as banks, insurance companies, churches, FM service providers, government departments, airports and
mobile devices, web portals and cloud solutions. Just as iTWO fm does. educational institutions made iTWO fm their choice.

iTWO fm follows the current Microsoft Windows standards, offers numerous interfaces to third party Each of our customers use iTWO fm in their own distinct way. The customizable user interface, the
systems and provides a flexible workflow designer. Object-oriented data management in iTWO fm allows open data management and the selection of numerous modules allows each of you to use the software
quick access to all resources and provides extensive capabilities for querying, reporting and controlling. customized for you and maximally beneficial for you. Accordingly, our list of references is very extensive.

With iTWO fm you are able to you control your FM processes to the point of delivery of work orders in real Another reason is that iTWO fm can be used easily
time. You will use the ergonomic interfaces intuitively. Dashboards are a standard feature while billing and intuitively by every employee, who uses the software and is concerned.
procedures can be integrated.

iTWO fm supports your today`s scopes for future tasks.

There is only
one solution:
iTWO fm

Already futuristic:
With iTWO fm

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 Features
Overview of all properties, parcels and plots

Management of all building data

Free portfolio formation

Individual benchmarking

Linking all relevant documents

Integration of land register, market value and ratable values

Development and amortization

Management of Land Register and Property Tax data

Linking to GIS systems

Various query options for an optimal inside view into your portfolio

Your Benefits
High flexibility

Tailor-made solutions and processes

Increased transparency
Property Management Quality improvement in information and performance

Better decision making through reliable key figures

Facility Management starts in front of the door - in the truest sense of the word. Plots and parcels with Improved profitability
position parameters, use rights, ownership, area KPIs, unit values and more are an essential pillar of
economical operation. iTWO fm stores all these values for you. With various query options, you quickly
create a valid overview and obtain reliable information for your next decisions.

Very easily, you can document the purchase and sale of land and share parcels and merge.

Link all the documents of your property directly in iTWO fm.

Now you can have, at any time, the full-permanent insight into the current situation of each of your land and Properties perfectly
buildings - sorted by type, portfolio or your self-chosen benchmarks. Because you decide how to organize
and group your estate and property Data into iTWO fm exactly the way you need it.
organized: with
iTWO fm

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 Update
Asset
Inventory is constantly changing. So that your CAFM system is always up to date, you can
react directly with the iTWO fm inventory management module: Print blank barcodes and
add new elements to them. After the scan, you can freely enter what it is with the App In-

Management ventory, or simply select from the extensive template catalog and adjust the entries. Data
is up to date so quickly.

Chairs, tables, machines, computers, medical devices

- depending on the company and industry, the most
diverse things are in one CAFM system record and
manage in it. This requires powerful and flexible
software that adapts to rapidly changing re-
quirements. And that supports inventorying
with barcodes, scanning, cloud functio-
nalities and dedicated apps. The
iTWO fm inventory manage-
ment module offers
all of this.
Overview
How many fire dampers do we have? Where are the height-adjustable desks located? Do you
have detailed questions or want a global overview?

The iTWO fm inventory management module delivers exactly what you need at the push of a
button. With flexible searches and various display options, you receive tables, graphs, diagrams,
can generate histories and evaluate costs. You are always in control and always know what to
do. This is professional CAFM.

Inventory
We have to pick up and locate the fire extinguishers. After the move, the new furniture needs to be added.
And what exactly do we have? - The iTWO fm inventory management module supports you with workflows
for checking, adding and deleting, as well as templates for locations, classes and much more. It is flanked
by the optimally integrated app inventory, which also records offline what needs to be taken into account.
So they are quick, flexible and accurate. Precision as standard.

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 Features
Complete data and documents associated with each object directly

Graphical representation of devices and systems in the building plan

Interfaces to Building Automation Systems

Dates and cyclic schedules for maintenance, testing and repair

Support for creation of maintenance plans

Automatic creation of work orders

Transparent resource planning

Capturing time and material consumption

Evaluations and Reporting

Maintenance/ Inspection checklist

Audit and Training information

Your Benefits
Ensuring optimum performance of resources, equipment and systems

Reduce costs of maintenance and repair

Maintenance Management Increased safety in the context of the operator responsibility

Effective staff support

Cost transparency and comparison with various evaluation options

Technical Assets, equipment, safety devices, as well as windows and doors - everything has to be kept in
order in the building. That’s the only way for a long term friction-free operation and the operator corres- SLA and KPI monitoring
ponds to its operator responsibility. Escalation mechanism

iTWO fm ensures that your service is right and safe from the start. It integrates all documents belonging
to their respective objects: contracts, manuals, maintenance instructions and lubrication plans as well as
photos for a unique identification. Of course, all relevant technical and commercial data are available all the
time.

For no issues to remain unnoticed iTWO fm offers its own incident portal. In parallel, the system can work
with the building automation technology together to automatically interrogate operating conditions and to
register any faults independently.
Always on the safe side,
both technically and legally:
iTWO fm manages maintenance schedules, including escalation scenarios, helps to plan operations of your With IMSWARE
technicians to instruct contractors and to control them. Thanks to the reporting tools you can see when
what happened and how it was resolved.
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 Energy Management Features
Energy is constantly becoming expensive, and on top of that regulatory requirements and laws inflate the Flexible input options (automated, web-based, etc.)

costs further. This calls for successful energy management, comprehensive planning and careful monito- Clear breakdown by cost center or on a pro rata basis
ring in everyday life.
According to allocation formula

Various report options

Traditional energy sources such as oil, gas, water, district heating and district cooling can be recorded with
meters or with a formated meter reading directly into iTWO fm. Not only employees, but also tenants and Functions for zero crossing and meter exchange
service providers can record current consumption values by using the iTWO fm web portal. Interaction with lease management, operations cost

Accounting and other modules

Complex supply relationships are shown in iTWO fm alphanumerically or and graphically. Outliers can ea-
sily be determined and the recommendations for action are derived. The basis is your user-defined, logical
hierarchies supported by iTWO fm.

iTWO fm provides numerous dashboards, comparisons and benchmarks. It also gives you evaluations and
comprehensive energy reports. The system can raise event-driven alerts and helps you to develop new
supply concepts. This allows you to act economically in the long term.

Your Benefits
Powerful cost control

Transparent energy consumption

Clear allocation of consumers and consumption

Identify potential energy savings

Conserve resources

Save environment

Lights up your
energy infrastructure:
iTWO fm
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 Know how
The MEP module in iTWO fm creates efficiency and transparency: Whether cost groups
according to DIN, maintenance companies, business units or other parameters - iTWO fm

MEP presents you with exactly the units and content you need now. The MEP tree in iTWO fm
supports this as well as the integration of existing ones CAD plans. This makes your work
even easier. And the results are saved faster.

MEP is a central discipline of facility management.

With iTWO fm, maintenance management and, if
necessary, the construction department also get a
quick and precise overview of existing technical
systems, their location, the respective condi-
tion and upcoming work - in short:
extensive control.

Overview
As you can see, the MEP module creates a better handling of your MEP,
because it maps structures clearly and if desired also visually, supports them with reminders
and control routines and makes all relevant data available at all times.

Because the clearly assigned dependencies provide a quick overview, reliable insight and a
reliable view. iTWO fm - that makes the difference.

Knowing for what

MEP is used for mass management and the better handling of technical plants in a building or company. In
order to reproduce the internal structures and approaches to these systems, flexible software is essential.
Because only when processes and data are tailored and transparently available can technical systems be
efficiently controlled and confidently managed in the long term. This is exactly where iTWO fm supports
you.

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 Features
Planning of device instruction

Control of personnel

Control of test cycles

Archiving of test documents

Documentation and histories

Your Benefits
Requirements of MPG and MPBetreibV met

Efficient planning and control

Revision-proof documentation

Medical Technology Overview anytime, anywhere

Can be used on any web-enabled device

The flexible solution provides you with all documents relating to your Medical devices, from manuals to
maintenance documentation to contracts. At the same time, you have a complete overview of the powers
of your staff. This makes it easier for you to meet the requirements of the Medical Devices Act (MPG) and
the Medical Devices Operator Ordinance (MPBetreibV).

iTWO fm makes it easier for you to To plan, control and document instruction.

At the same time, you can manage your employees more efficiently: by Groups of people or individuals
assign, your device management becomes clearer, easier and more flexible. iTWO fm provides you with the
necessary data directly from the cloud into your web browser. On any device, whether mobile or stationary.
At any time.
With the full integration in iTWO fm to reach
Clinics also mobile and from the cloud
level of reliability, flexibility and security.

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 Mobile CAFM
Mobile solutions for maintenance, repair and cleaning are becoming more and more
important in Facility Management. iTWO fm always offers the right solution -
Android, Apple iOS and Windows Phone.

iTWO fm supports employees and service

providers effectively and appropiately regarding the
data acquisition, bar code and RFID driven inventory,
cleaning, maintenance and fleet management. App Maintenance
iTWO fm supports the processes precisely
and ensures that all work is carried out correctly.
App Inventory
Real-time interaction makes iTWO fm
particularly effective: Employees can enter data App Helpdesk
that are immediately available in the main system.
You can assign follow-up work and complete it with
App Energy
photos. Work orders can be updated on-demand,
including GPS-assistance for precise orientation in
the indoor and outdoor area. App Asset
If there is no internet connection available temporarily,
iTWO fm runs offline and transfers all new information the
App Cleaning
next time you are connected. Fully integrated,
yet independent.

Your Benefits
Solutions for specific tasks Native for Android and iOS

For Android and iOS Seamless integration via web

Easy integration service

High benefit Easy administration

Mobile Facility Management Offline capability

Maintenance, servicing, inventory, energy and much more Optimal transparency

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 iTWO fm Modules Property Management
Report Generator

Basic System Administration

Office interfaces
ERP Interfaces: SAP, H & H, JDE,
iTWO fm is a modular and logically structured software for CAFM, billing and other subjects. etc.

All modules of iTWO fm access the same database and use the same standards. This makes it
possible to integrate all available tools seamlessly and to work together smoothly. Whether in the office Commercial FM
or mobile, whether on-premise or in the cloud, you decide.
Space Management Budget Management
Space Book / Space Registry External order
You have already met an extract of iTWO fm portfolio. The chart shows you all the available modules. They
Warranty Management
are ordered by the usual duties spectrum of facility management, so you can easily see what iTWO fm
Measurement planning
offers, and you can simply find what you need.
Infrastructural FM Purchasing

Cleaning Control Stock Management/ Consumables

And because everything integrates seamlessly into each other, you can plan step by step for mid and
Internal cleaning Rent and Lease Management
long-term implementation in order to build your CAFM system according to your needs.
External cleaning Internal Invoicing

Room reservation Contract Management

Health and safety Inventory Management

Mobile Device Management Mobile Inventory registration

Fleet Management Building evaluation

Interfaces to ERP-Systems

Property Management Technical FM

Parcel Management Maintenance Management
Land Registry Incident Management
Land Market value Portal UHD (User Help Desk)
Leasehold APP Help Desk (Tablet PC,
Rent Smart phone)

Landscaping APP Maintenance (Tablet PC)

Space Management of green space Technical Asset Management

Arboriculture Energy Management

GIS interfaces Locking System Management

Network Management

Workflow Management
Editor
Process customization
Process definition
E-Mail notification
Responsibility Management
Electrical inspection
Interfaces to testing devices

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RIB Software SE

RIB Software SE
Vaihinger Straße 151
70567 Stuttgart
Germany

Tel: +49 2064 4986-0

www.itwofm.com
info@itwofm.com