Minimalist Modern and Simple 2019 Version

MAST Consulting Proposal
Gap Analysis, Risk assessment & Consulting Services
IT Strategy consulting
Enterprise Architecture Advisory
Digitalization roadmap
to meet dynamic & accelerating business growth
Presented to
19th August, 2021
MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

Table of Contents
ABOUT MAST Consulting Group 3
OUR UNDERSTANDING OF THE ENGAGEMENT 7
APPROACH, METHODOLOGY, AND SCOPE 9
RELEVANT CASE STUDIES 33
PROJECT TIMELINE, ORGANIZATION AND TEAM STRUCTURE 39
PROJECT DELIVERABLES 40
PROFESSIONAL FEE AND PAYMENT TERMS 43
CONSULTANTS PROFILES 45

About MAST
Consulting Group
MAST Group of Companies
01 02 03
MAST Advisory MAS Tech General MAS Tech
Services Pvt Ltd Trading LLC Consulting DMCC
We work on both long & short-term projects We operate in a broad array of industries, MAS Tech Consulting is an independent
to address very specific or an underlying including export & import of ICT devices, consulting firm assisting our customers in
constraint that's affecting a company in Managed services (NoC, SoC, SDWAN, identifying, mitigating and managing
terms of Growth, Management, BaaS). Includes resource augumentaiton their Business Infrastructure and Cyber
Transformation, Optimization, Governance services as well. We go to market Risks. We focus on our clients' most
Compliance & Risk management through our channel partners spread critical issues and opportunities: strategy,
across Middle East & India. marketing, organization, operations,
technology, transformation, digital,
advanced analytics and sustainability
across major verticals.

MAST Consulting Group
MAST Consulting is a core consulting company of MCG holdings
with key focus on Customer Experience, Enterprise Risk
management (People, Process & Technology), Data Center
Infrastructure (distributed and hybrid) build, Digital
transformation, Cloud adoption, Management confuting,
Sustainability governance & reporting, etc.
MAST is headquartered in United Arab Emirates having offices in

UAE, Kingdom of Saudi Arabia and India.
● Techno-Consulting & Advisory services

● Managed services & Value-added re-seller
● Digital transformation & Application modernization
● Value Added Distribution & Technology incubation services

WHY MAST Consulting Group?
Integrated View
Proven Methodology
Actionable Approach
Scalable Deliverables
Long Term Relation Building
Team Of Experts / Evangelists

Our understanding
of the Engagement
Background and Business Objectives
Background Client’s Business Objectives
Established in 1962 TANMIAH Food Company has grown to The key objective in this assignment is to assess alignment
become a leader in the manufacturing and distribution of of IT infrastructure and objectives with business roadmap,
food and agricultural products which encompasses the review, assessment, development
and implementation of a comprehensive and adaptive
Vision digital transformation strategy to fuel short and long term
To be a leading integrated producer and supplier for objectives, which would include:
poultry and other meat products in the MENA region People: Review and identify the needs of management, key
Mission users, and systems specialists who define and use
To focus on providing high-quality products and services information technology.
supported by international expertise and to deliver the Process: Observe whether the systems infrastructure
highest level of customer satisfaction strategy supports and links to the client’s business strategy,
Values and if IT processes reflect the overall mission of the
Forward Thinking, Respect, Passion, Helpful and Quality organization.
Technology: Develop the relevant technology architectures
(Applications, Infrastructure and platforms) to determine
whether critical business requirements are being/will be
supported. Assessment of organization cloud maturity,
readiness, risk and benefit for adoption of cloud computing
in the organization.

Overall Approach for the Engagement
1 2 3 4
Baseline,
Phases Kick off and IT Stack and Future Roadmap and
IT Gap Analysis & Risk
Growth Aspirations Review Strategy Review Action Plan
assessment
• Project plan and timeline Detailed review of: Based on the inputs from P1 The final phase of the
• Project teams • AS-IS Study of IT and P2, MAST will develop a engagement would:
introductions Infrastructure, Supporting baseline report including: • Develop a detailed IT
• Review of: depts. • Current challenges of IT roadmap covering various
• Growth aspirations • Service delivery mgmt. • Gap from business’ facets of IT, e.g. risk
Key • Org. structure • Apps overview growth aspirations management, IT and
Activities • Business activities • Alignment of IT with • IT & operational RISK business alignment, cloud
• Business departments business’growth assessment migration plan, process
• Business processes aspirations • Detailed gap analysis improvement,
• Key stakeholders • Current challenges • Improvement automation opportunities,
• Functional teams (internal, external, opportunities consolidation
• Challenges from IT team business support) opportunities etc.
• Stakeholder meetings • MAST data repository • Inputs from phase 1 & 2 • Inputs from phase 3
Inputs /
and interviews • Interviews with IT Team, • Past project experience • Past project experience
Sources
• Strategy documents System Access; • Tech. shifts and trends
In depth understanding
Output In depth understanding of Baseline report and gap
of client’s growth Final deliverable and
client’s IT stack, strategy, analysis of IT stack , risk
aspirations and Baseline workshops
and existing challenges and strategy
Report

Key Focus Point
TANMIAH Food Company needs to consider the key focus
points to view alignment of business with IT capabilities and
understand the balanced approach for structuring IT
infrastructure in Digital Transformation and cloud journey.
While many traditional IT capabilities can be leveraged, many
will need to be enhanced and re-aligned as one moves towards
a Digitally Transformed & Mobility enabled Enterprise.

• IT Strategy and Planning • IT Risk Management
• IT Investment • Performance, Quality and
Management Value Management
• IT Demand Management • Supplier/Vendor Management
• Policies and Standards Life
Cycle
• Service Design • Technology Architecture

• Service Provisioning Digital and Roadmap
• Service Delivery Transformation • Integration Architecture
• Service Support Strategy • Application and Technology
Portfolio Management
• Infrastructure
Operations
• Program & Project Portfolio • Information Life Cycle

Management Management
• Application SDLC • Metadata Management
• Infrastructure Engineering • Information Security, Integrity
and Quality

Scope & Methodology
Scope & Methodology 1 Kick off and
Growth Aspirations Review
Study of Growth Aspirations:
Workshop
Organization Workshop with
Structure stakeholders to
Consolidate understand:
Inputs
Business • The intricacies specific to
Business Expectations Expectations Outcome
the client’s Business
Inputs from IT and environment
Prepare IT • IT Participation in the • Gain an understanding
Business Growth Strategy Aligned Business of department business
environment
Inputs Business • IT Enablement for
View customers, suppliers, etc. • Understand business
Current IT Alignment and Support strategy of client,
• The importance of IT for including business
client’s business assessment for Business
• Business unit specific and IT synergy.
requirements for IT • Capture the "as-is"
• Business Growth Plan operating environment
with IT dependency for the business and IT’s
position in this

2
Scope & Methodology IT Stack and
Strategy Review
Key outcomes of IT Assessment – where leading organizations focus their attention
Assessment Outcomes
Application and Data

IT Strategy & Architecture Network Infrastructure Security and Governance Cloud and Transformation
Management
• Aligning business and IT • Balanced and optimized • Performance of the • Maturity of the • Potential for cloud
strategy with connectivity and Applications and resource information security, computing and cloud
organization’s growth Management utilization Service Management workload management
plan • Network Security and • Application security posture • Transformation readiness
• Focusing on Data transmission modernization • Governance, Risk
implementation costs and requirement aligned with Management and BCP • CBA for outsourcing
integration strategy business growth
Maturity Elements
Enterprise Application Security and Operational Talent Risk and Vendor

Architecture Management Privacy Management Management Compliance Management

Scope & Methodology Assessment of IT Infrastructure:
2
Enterprise Architecture
IT Stack and
IT Strategy & Architecture
Strategy Review
Network Infrastructure
Workshop Outcome
System Infrastructure
• Understand and assess the • Consolidated AS-IS
AS-IS Report of following:
Business Applications I the IT
Report of the IT
n Infrastructure. • Enterprise Architecture - Infrastructure at
portfolio of elements within the TANMIAH Food
p Detailed and
Disaster Recovery & BCP architecture and how they Company
consolidated interrelate. This will include IT Benchmarking against
u Analysis of the Infrastructure, Disaster Recovery the IT trends, systems
IT Service Delivery
t current state IT capabilities, MIS structures & and strategies of
s Infrastructure ERP/ Application capabilities at leading organizations
Assessment all levels (from the same field), to
outcome • identify gaps in existing
Cloud Readiness Assessment of existing Group
and Business Unit specific IT IT areas (systems and
applications enabling infrastructure )
IT Management & Governance for meeting overall
• Delivery - the processes, future organizational
resources and sourcing
objectives of client
methods utilized to achieve the
Policies & Procedures current service levels • Review Report of IT
• Governance - the processes and performance,
structures that are utilized to present/proposed IT
IT People & Skills govern IT initiatives

Scope & Methodology 2
IT Stack and Network
Assessment of IT Infrastructure (Network, System and Security): Strategy Review Infrastructure
This phase consists of traffic and protocol analysis on the organization's network. We will use proprietary/open-source
tools like protocol analyzers to identify any anomalies within the network traffic affecting the network’s performance.
This will be highlighted to the organization and recommendations will be provided for the improvement areas.
The network topology will be reviewed for improvement areas from performance and availability perspective and
appropriate recommendations will be provided. The key activity in this phase involves appropriate tests to assess the five
key network performance parameters as described below
Availability Response time Network Utilization Network Throughput Bandwidth

•Availability of systems •Measure time taken from •Assessment of utilization of •Identification of network •Identification of
devices one network endpoint to specific network segments over bottlenecks using throughput network links
•ICMP tests using other including a period of time testing tools such as pathrate •Measurement of end
Ping/Hoping with redundant paths •Assess host utilization •Repeated tests under various to end bandwidth
different packet sizes •Traffic analysis using parameters of critical network conditions to offset variation using various
•Determine Packet loss Ethereal, Iris, netperf, etc. components due to external factors techniques
Overloaded network Network Services

Collisions on network Design errors
Segments/hosts utilization Network segments
Segments with
Network Errors varying speeds
Network segments with
varying speeds
Packet drops – Network Faulty Network
device buffer issues Devices/wiring
Broadcast Storms

Scope & Methodology
Assessment of IT Infrastructure (Network, System and Security):
2
IT Stack and
Network Infrastructure
Strategy Review
Network
▪ Complete Assessment of the every component of the
Topology
Network, system, storage, virtulization environment of
Review
TANMIAH Food Company to understand the
technology stake and functional status at all levels.
E.g. Review secure installation and configuration of
Backup the database
Review
▪ Review database network settings configured
on the database
IT Infrastructure ▪ Review logging and monitoring.
Server and Storage ▪ Review System Configuration
▪ Review Auditing, service enabled
▪ Review security policy enabled (Password Policy,
IT Services Account lockout Policy
Management

Scope & Methodology
Assessment of Application:
2
IT Stack and
Application & Data Management
Strategy Review
Define Expected Develop Test Plan & Execute Test Cases Analyze Data &
Performance Benchmarks Strategy and Collect Data Report
• Conduct application • Develop testing strategy • Develop control script as • Analyze data and
walkthrough to • Develop and validate per testing strategy calculate performance
understand critical pilot test scripts. • Execute test cases parameters at
components and roles • Conduct smoke runs and • Collect monitoring data different load-points
• Identify critical update scripts • Analyze test case results • Compare results with
transactions conducted accordingly against application’s key identified benchmarks
by users in each of the • Develop script for all performance parameters • Develop
application identified transactions/ • Consolidate and validate recommendations for
• Obtain an understanding identified areas of
test cases data
of the application
• Deploy monitoring improvement
performance capabilities
sensors on infrastructure • Reporting
• Document required
performance parameters hosting critical
application components

2
IT Stack and
Scope & Methodology Strategy Review
Application & Data Management
Study Design and
Architecture Assessment functional
• Document Study for functional and technical requirements of
aspects the application.
• Functional Architecture Review
• Technical Architecture Review
• Gaps Identification
• Area of enhancement with niche technology Perform
platform Technical and
Performance Testing functional
• Performance testing scope (at least few scenarios – Test.
complex ones)
• Real time load testing
Recommend
• Get statistics Give detailed report
• Identify time taking processes about gaps, test
Datapoints reports and
• Testing reports, graphs, transactions time, response recommendations
time and so on.
• Source Code Review
To-Be Recommendations
• Feasibility study for Microservices/ Containerization
• Auto scalability
• Analysis for migration from monolith to
microservices

Assessment of Application: Application & Data Management
Application Performance Assessment is the process of review of an existing application

(in production) to evaluate its performance and scalability attributes. The performance Understanding
characteristics of the application are determined by its architecture and design. Study of the application in terms of Architecture Design,
Applications must be architected and designed with sound principles and best KPIs, integrations, BR, DPR, Technology stack, Data Points,
practices. No amount of fine-tuning can disguise the performance implications modules, current challenges, bottle neck.
resulting from bad architecture or design decisions. Performance reviews let all Workshop with stakeholders to understand functional
stakeholders realize where they stand and take appropriate decisions. challenges and operational hindrance.
The key consideration of the review is to identify/ objectify the review:
✓ What is the expected performance of the Application considered at inception?

✓ What are the application response time and throughput constraints?
✓ What is the user-load the application is expected to support
✓ Server capacity How much CPU, memory, disk I/O, and network I/O is it acceptable for the
application to consume?
✓ What is the expected application load Peak and Off-Peak traffic
Recommend
✓ How is the load expected to increase/decrease in the near and longer-term
Define Performance SLA
✓ How many concurrent users will be connecting to the application

✓ Expected Response time to the end-user (in case of client-facing application)
✓ Time to ingest data (in case of feed-based data loads) and make it available to end-users for consumption
✓ Refine SLA’s in alignment with external system dependencies

Scope & Methodology 2 IT Stack and Application & Data Management
Strategy Review
Measure Current Application Performance
Analyze
Measure and baseline the current application performance. The measurement process
should validate and verify that the application Perform real time performance test using commercial
✓ meets the requirements that guided its design and customization tools, manual test, automation test, review services and
✓ works as expected, script, conduct process and logic evaluation, load test, stress
✓ can be implemented with the same characteristics, test, resources utilization, perform source code review,
✓ satisfies the needs of stakeholders. application tiering etc.
Testing process includes

✓ Define the test plan
✓ Review the automation scripts (if available)
✓ Have a proper test environment and sufficient test data
✓ Load Test - how the application behaves under a heavy load. This test yields information and details
on the utilization of memory, CPU, etc.
✓ Stress Test - determine the maximum performance limits of an application.
✓ Scalability Test - how adaptable the application is to changes in software and hardware.
Recommend
Strength & Weakness Analysis
Perform a Strength and Weakness analysis of the current application and highlight it in terms of:
• Current Design
• Technology Stack
• Codebase
• Best practices
• SLA’s

Scope & Methodology 2 IT Stack and Application & Data
Strategy Review Management
Reporting and Recommendations covering 360º Aspect of the business: Recommend
Arrive at recommendations based on the above reviews. The recommendation shall Recommendations to be made based on earlier steps of
include: understanding and analyzing the application. These
• Architecture Design changes in terms of recommendations would include Architecture design
changes, Refactoring and Integrating third party COTS
• Interfaces
products.
• Modules
• Functional / Data flow
• Reusable components
• Refactoring
• Integrate third-party COTS products
Recommendations keeping following in center:

1. Design coarse-grained services
2. Minimize round trips by batching work
3. Acquire late and release early
Recommend
4. Evaluate affinity with processing resources
5. Put the processing closer to the resources it needs
6. Pool shared resources
7. Avoid unnecessary work
8. Reduce contention
9. Use progressive processing
10. Process independent tasks concurrently

Scope & Methodology 2 IT Stack and
Security & Governance
Assessment of IT Risk: Strategy Review
IT Operational Risk Awareness
We shall use industry best practices of IT Risk

methodology to carry out IT controls review.
Risk Assessment • Reviews IT risks and controls.
• IT Risk Assessment highlights the benefits to be
achieved through IT controls by recognizing the
balance that needs to be achieved between reducing
Control Assessment risks and enhancing efficiency.
• IT Risk Assessment considers four distinct
components of information security, viz. policies,
processes, technology and people.
Residual Risk • It will be focused on the following two fronts:
Capability; and
Effectiveness.
Risk Appetite

Scope & Methodology 2 IT Stack and
Cloud Transformation
Strategy Review
Assessment of Cloud Readiness Assessment:
Strategy & Architecture Security and Privacy Operations
• Alignment of business • Readiness Assessment of •Operational feasibility of

and IT strategy with Cloud the cloud security policy the cloud planning
• Cost Benefit Analysis • User authentication •IT Service Management
•Focusing on Process for workload on •Disaster Recovery and
implementation costs and cloud continuity requirement
integration strategy • Cloud Identity and Access • Implementation and
• Identify Workloads which management integration options
can be moved to cloud •Data Privacy and • Monitoring of the
• Workload migration Governance Assessment workload and resources
feasibility study •Security Monitoring and •Reporting and
• Cloud Risk Assessment Reporting Performance
• Organization Governance Management
Risk and compliance •Exit terms
alignment •Customized SLA

Project Approach and Methodology – Cloud Strategy Best Practice
Updated
Alignment of
Development of Development of Sourcing/Vendor Involvement of
Enterprise Cloud Training of
governance well-defined Enforcement of management Legal department,
strategy and stakeholders –
model for cloud Cloud Computing cloud computing program to reflect risk management
roadmap with cloud is changing
with business and policies and policies risks with department and
business and IT so fast!
IT involvement procedures procuring cloud internal audit
strategy
services
Cloud Strategy Best Practices

Scope & Methodology 3 IT Stack and 4 IT Stack and
Redesign and Align Strategy Review Strategy Review
Objectives Activities Deliverables

• Business – IT Alignment ✓ Based on the identified gap, prepare Baseline Report • Baseline Report
• IT Infrastructure revamp/
• Highlight IT Risk ✓ Redesign of the Network Infrastructure with best practices and Transformation Report
advanced available technology options and recommend alternatives. • IT Security Architecture
• Network Redesign and solution
✓ Propose IT and Cyber Security Architecture • Prepare alternate
• System Architecture application as per
✓ IT System redesign based on Gap Identified.
Redesign business need and
✓ Based on Baseline Report and performance of the Application, current state application
• Application propose alternate Business applications and propose consolidation. performance
Recommendations • Competitive Analysis of
✓ Perform vendor evaluation for the network solution, security solution the available solution
and business application and Strength and
Weakness analysis of the
✓ Identify short term and long term goal. Prepare transformation vendor
journey aligned with organization growth aspiration plan and business
objectives

Scope & Methodology 3 IT Stack and 4 IT Stack and
Strategy Review Strategy Review
IT Strategy and Digital Transformation Roadmap:
Objectives Activities Deliverables

• IT Strategy ✓ Prepare IT Strategy for TANMIAH Food Company aligned with • IT Strategy
growth aspiration plan and business objectives
• Digital Transformation • Digital Transformation
✓ Prepare Digital Transformation Roadmap keeping following in Roadmap
• Development of the focus:
plan for transformation • Scope for
✓ Respond to evolving business needs
Implementation and
✓ Minimize operating costs
• Prepare scope and RFP RFP
✓ Integration among different functional areas to ensure
productivity and efficiency
✓ Improved Information & Transactional needs of the
organization
✓ Improved communication, Streamlined operations
✓ Centralized information, Uniform monitoring and control
✓ Improved customer-centricity through improved
customer service
✓ Prepare scope of work and RFP

Sample Deliverable
Sample Deliverables

Sample Deliverables

Sample Deliverables

Relevant case studies
IT Strategy and Implementation Roadmap Development
The Client: A local Business Group
The Challenge Project Objectives
Client has multiple companies in the group operating in various sectors. With • Creating an IT Strategy Aligned with corporate vision, mission and business
rapid change in the technology, legacy application and IT infrastructure setup was objectives
not matching with business growth. • Development of business case, implementation roadmap for the digital
transformation
Our Approach and Work

MAST studied the complete business operation and IT Infrastructure aspects for Business-IT balancing. Our methodology was based on the following:
• Study of Past accomplishments and information use
• Assessment of Current Technology Usage, IT Resource Allocation Study
• Technology Architecture Assessment.
• Developed IT Strategy including followings
• Ease of decision making for IT investment and for IT ongoing expenses, Fulfilling the Business Strategy
• Approach for enabling better alignment of IT with Business needs so as to provide value by using technology in a way most profitable
• Collaborative working with the business to define solutions to business problems
• IT Innovation to advance new business objectives
Outcome and Business Impact

• Gap Report between Business Objectives and IT Enablement
• Redefined IT Process, policy aligned with Business Objective
• IT Management and Service Delivery KPI’s
• Rearchitected Application Setup and IT Support to Business
• IT Maturity Assessment Report
• IT Strategy and Execution Roadmap

IT Infrastructure Review and Business Process Reengineering
The Client: An Enterprise Client in KSA
The Challenge Project Objectives
The client was looking to upgrade IT infrastructure to support business • Review of IT Infrastructure and reengineering of business processes
growth and make it process oriented operations. Client was looking for currently being followed to make the process simple, technology
business process reengineering to maximize IT resources utilization. enabled
• Development of business plan, financial plan, and
recommendations for the improvement in IT
Our Approach and Work

MAST studied the complete IT Infrastructure and current business process. Our methodology was based on the following
• IT Infrastructure Current State Assessment
• IT Infrastructure Envisioning with Business Process
• Business Process Reengineering
• Designing the solution architecture
• Defining the functional and technical requirements
• Designing the implementation strategy and plan
• Defining program governance and management framework
• Formulating the Change Management and Capacity building strategy and plan
• Defining the SLAs
Outcome and Business Impact

• The final report included --Assessment report of IT Infrastructure for following:
• Technology, Applications
• IT Operations
• Third Party/ outsourced Services Service Levels
• IT and Security Policies and Processes
• Design of the IT Architecture
• Business Process Governance and Management Framework

Digital Merchandizing and Data Management APP
For a leading Enterprise based in UAE
Digital
Transformation
CHALLENGE: Enterprise client was looking to Digitally manage their product promotional activities.
OUR APPROACH AND WORK :

Our experts studied their existing promotional activities in retail outlets in multiple locations,
globally.
Proposed new solution to manage product promotional activities by gamifying the
experience for their comrades. Where they can post pictures of their shelf arrangements,
restructuring , to log their achievements, track the progress efficiently and get rewarded.
Managers can digitally track activities of their team and engage with them easily on their plan.
Manage re-ordering / stocks logistics effectively.
BUSINESS IMPACT:
Employee satisfaction increased
Digital merchandising improved sales
Digital records on promotional trends and activities increased.

Historical Data Consolidation
For Real Estate Group based in UAE
CHALLENGE:
The client has huge historic data stored on various data storage systems. With critical,
Data Consolidation
operational data not easily accessible and growing business driven by data, it was
challenging to utilize siloed data.

Our data experts studied different data storage system(s) used by clients.
▪ Understanding data silos and storage facility to design data consolidation
structure
▪ Conducted feasibility test to ensure data consolidation is performed without
risking data lose.
▪ Data strategy for data exploration and management
BUSINESS IMPACT:
▪ Historical data from more than SIX different vendor storage system to NETAPP
▪ Data successfully consolidated for better analysis and business strategies

Connecting remote sites with SD-WAN
For one of the fastest growing construction firm based in UAE
CHALLENGE:
SD-WAN
Client with multiple remote sites was looking to give access business application and
optimize cost while efficiently managing their network operations.

Our experts demonstrated SD-WAN architecture & capabilities and crafted a solution
to connect their remote sites with the LTE modem / less expensive internet
connectivity and give access to critical business application , securely. Created
always available secure platform accessible from DC to Branch and branch to branch
access for application sharing.
BUSINESS IMPACT:
▪ Successfully connected 50 sites with SD-WAN using mesh topology
▪ 40% cost save than traditional network spend
▪ Improved operations by 2X

Project Timeline, Project
Organization and Team Structure
Deliverables
MAST WILL DELIVER THE FOLLOWING DELIVERABLES:
• Detailed reports in MS Word format in line with the scope of this

engagement
• Business Growth Aspiration Report and workshop
• Current State of IT – Assessment Report and workshop
• Strategic Baseline Report and Workshop
• Gap Analysis and Future Roadmap Action Plan

Project Timeline
Based on our understanding of scope and requirements we estimate project would take around 16 weeks.
IT Strategy and Digital

Weeks
Transformation
Phases and Activities 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Phase 1: Kick off and

Growth Aspirations Review
Phase 2: IT Stack and

Strategy Review
Phase 3: Base Line and IT Gap

Analysis
Phase 4: Future Roadmap and

Action Plan
Note: Above timelines are tentative and subject to the timely provision of information to our team.

Project Organization and Team Structure
We recognise that you place large importance on
people. Therefore we understand that you require a
TANMIAH Food Company IT Team team that:
➢ Has the required qualifications;
Engagement Partner
➢ Is senior enough to bring a fresh perspective and
MAST provide value addition to the management;
➢ Will be the right cultural fit for your organisation;
Core Team ➢ Is open, transparent and upfront in their
communication with you;
➢ Focuses on quality and making sure the outputs
aid your business; and
Project Leader Project Leader
➢ Is practical and pragmatic in its advice to you.
Abhay Pandey S. Kumar Subramania In order to meet these requirements, we have put
together an experienced core Digital
Transformation Team of high-performing individuals
to meet your demands.
✓ Team will be supported by additional team members and Subject Matter Our core team will be supported by a delivery team
Experts (SME) if needed. consisting of practitioners from our dedicated
internal audit, risk and controls group, as well as
MAST Subject Matter Experts (SMEs) who will be
Our proposed team has real strength, depth and expertise in the areas that are deployed as required to deliver specific audit needs.
important to you

Professional Fee and
Payment Terms
Professional Fee and Payment Terms
Project Title Professional Fee
TANMIAH Food Company IT Strategy and

Digital Transformation Consulting Fee
Total Inclusive of V.A.T (5%)
The payment terms for of this assignment will be as followed:

• Fifty percent (50%) of the professional fee will be invoiced at the start of the project
• Twenty percent (20%) of the professional fee will be invoiced and due upon the delivery of the phase 1 deliverables
• Twenty percent (20%) of the professional fee will be invoiced and due upon the delivery of the phase 2 deliverables
• The remaining Ten percent (10%) of the professional fee will be invoiced and due upon completion of phase
▪ Fee excludes any local/internal taxes, levies, fees or charges
▪ Any changes in taxes will be borne by the client.
▪ Proposal is valid until 30 days from date of submission

Consultants profiles
Abhay Pandey Management Consultant - ICT
• 12 years of IT and Business Operations Experience in various role. Rich understanding of business
functions, IT infrastructure and Operational Management. Particular focus area includes:
Functional − Business Process Reengineering
Expertise − IT Infrastructure Assessment and Restructuring
− Managed, Cloud, and DC Services
− Digital Transformation
• With various roles and responsibilities, covered and worked across sectors and verticals. Worked with
government, ISPs, Real Estate, manufacturing, consumer, cyber product vendors and service providers.
Industry − Manufacturing
Expertise − Real Estate
− Information Technology and Enabled Services, Telco
− Oil and Gas
Abhay Pandey • Management Consulting

Director – Consulting • IT Infrastructure Operations
(ICT) • Business Process Management
Career • Telecom & IT Services Domain Knowledge
Highlights • Worked in several leading consulting & IT services firms:
MAS Tech Consulting − KPMG
Middle East − HCL
− CBS Global
• B. Tech (Electronics & Comm) - (India)

Education
• Certifications - ISO 27001, ISO 20000, COBIT-5, ITIL

Sabina Muradova Management Consultant
• 5+ years of experience in Project Management, Governance, compliance with a demonstrated history of

working in across industry and verticals
• Particular focus area includes:
Functional
− Project Management
Expertise − Market Research
− Customer Relationship
− Recruitment
Industry
• Experienced in Project Management, Management Consultancy, Sales cycle management, IT PMO.
Expertise
Sabina Muradova • Digital Transformation Consulting PMO experience

Management • Project Governance experience
Consultant • Worked with GCC countries as well as Turkey & Russia
Career • Market Research experience
Highlights • Fluent in 4 languages
MAS Tech • Project & Client Management experience
Consulting • Project Management and Service Delivery Experience
Middle East • Customer & Supplier sourcing experience
• Bachelors of Business Management, Canadian University Dubai

Education
• Diploma in Computer Programming, Damascus

S. Kumar Subramania Sr. Vice President
• 30 years rich experience including 15+ years of Management Consulting in leadership role with
comprehensive expertise on sustainable business modelling and IT Infrastructure modernization.
Functional
Management Consulting expertise on ICT Solution Design (DC-DR, Cloud Migration, Information.
Expertise Security, IT Infrastructure, BCP, Digital transformation). Worked on multiple flagship transformation
projects with various clients.
• In long 30 Years of journey worked and delivered most of the industry and verticals. Core expertise in
Industry the Real Estate, FMCG, BSFI, Manufacturing, Oil and Gas, Government, Telecom. With deep
Expertise understanding of business functions and It infrastructure earned reputation and been trusted by top
executives. Alignment of the IT with the business objective is the core expertise.
Subramania. S.
Kumar • Management Consulting
Sr. Vice President • IT Infrastructure Restructuring
Career • Process Reengineering
Highlights • IT Services Domain Knowledge
MAS Tech Consulting • Business and IT Automation
Middle East • Worked in several leading consulting & IT services firms like Hitachi, Veeras, MAST
• MBA - (India)
Education • M.Sc. IT - (India)
• Certifications - ISO 27001, Prince2

Ilyas Mohamed Rajak Cyber Security Consultant, ICT, Middle East
• A Multi Domain Technical Expert with 14 Years of experience in Technology, Consulting, Solution
Architecting & Implemented various complex solutions. Team-oriented professional capable of working
Functional cross-functionally and cross culturally.
Expertise • Focus Area:
− Cyber Security, Network Infrastructure, Cloud Security, VAPT.
− Network Security , ISMS ISO27001,IoT Security, Ethical Hacking.
Industry • Extensive hands on experience in Cyber Security, Networking and Project management,
Datacenter Infrastructure design and support. With Multi-domain hands-on knowledge helps
Expertise
customers to choose right solutions at right time.
• Network Infrastructure Planning & Implementation Experience – Firewalls,Routers,Switchs,Cloud,UTM,
Wifi, Data Protection & more.,
• Cyber Security and Ethical Hacking
• ISMS, ISO27001 Consulting & Implementation Experience
Career • Data enter Migrations Experience – In Office, Office to Office
Highlights • Business Continuity Plan Consulting & Implementation Experience
Ilyas Mohamed Rajak • Customer Success, Vendor and partnership Management Experience
Network and Security • Technical Committee Member | National Cyber Defense Research Centre for India (NCDRC).
Consultant, Planning and implementation of 60 Research labs all over India. 24 labs are opened so far.
ICT • Service Delivery Experience and Team Lead Experience
Education • (MCA)Master of Computer Applications, Bhrathidasan University.

MAS Tech Consulting
Middle East
Certifications • CCNA, FCSNA, FSNSP, ITIL, AWS, Azure, O365, Active Directory, ISO27001, CEH

Gowthaman G Senior Consultant – Network & Info-sec, ICT, Middle East
• Total 8 years of versatile experience in IT Services industry, which includes Consulting, Product
Management, Service Management, SLA Management, Partnership and Vendor Management, Project
Functional Management and Service Delivery
Expertise • Particular focus area includes:
− Networking
− Information Security
• Long and thorough experience in IT sectors, from products and services to vendors and service
Industry providers. Strong working relationship with ICT Service providers , decision makers and influencers in
Expertise UAE
• Networking and Information security Consulting Experience

• Customer Success, Vendor and partnership Management Experience
Gowthaman G • VAPT experience on Networks and Perimeters
Senior Consultant • Presales , Solution designing , HLD , LLD preparation, presentation experience
Career
• Implementation and Post sales support experience on network and security products
ICT Highlights • Building Operational Processes aligned with SLA Experience
• Project Management and Service Delivery Experience
MAS Tech Consulting • Deep knowledge of IT Services Domain
Middle East • Worked quit long time with leading end-to-end ICT Service Provider
Education • B.E Electronics and Communications Engineering, Anna University
Certificati
Education • Fortinet NSE7, Palo Alto ACE , SonicWALL CSSA , CEH.V9 , CCNA , CCNP (Switching)
ons

Project Delivery Team Skill Matrix
Name Project Role Experience Skills
Rajashekharan T Sr. Consultant 14 Years Data Management, Cloud Strategy,
Virtulization, BCP and DR
Anil Kumar Sr. Consultant 14 Years Data Management, Oracle Application
Database Specaliest, Critial workload
management
Mohammed Asif Sr. Consultant 15 Years Enterprise Applications, Application
migration, cloud migration, SLA
Management
Akash Parmar Consultant 10 Years Custom Applications, workload
specialist
Virali Shah Consultant 7 years AI & BOT – Digital transformation & CX
solutions

MAST Consulting Group
“We together Build value for business”
info@mastcgroup.com
++971 48747062
www.mastcgroup.com

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MAST Consulting Proposal

Gap Analysis, Risk assessment & Consulting Services

to meet dynamic & accelerating business growth

19th August, 2021

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

OUR UNDERSTANDING OF THE ENGAGEMENT 7

APPROACH, METHODOLOGY, AND SCOPE 9

RELEVANT CASE STUDIES 33

PROJECT TIMELINE, ORGANIZATION AND TEAM STRUCTURE 39

PROFESSIONAL FEE AND PAYMENT TERMS 43

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

MAST is headquartered in United Arab Emirates having offices in

● Techno-Consulting & Advisory services

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

Long Term Relation Building

Team Of Experts / Evangelists

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

• Service Design • Technology Architecture

• Program & Project Portfolio • Information Life Cycle

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

Key outcomes of IT Assessment – where leading organizations focus their attention

Application and Data

Enterprise Application Security and Operational Talent Risk and Vendor

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

Availability Response time Network Utilization Network Throughput Bandwidth

Overloaded network Network Services

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

Application Performance Assessment is the process of review of an existing application

The key consideration of the review is to identify/ objectify the review:

✓ What is the expected performance of the Application considered at inception?

✓ How many concurrent users will be connecting to the application

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

Testing process includes

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

Recommendations keeping following in center:

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

IT Operational Risk Awareness

We shall use industry best practices of IT Risk

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

Strategy & Architecture Security and Privacy Operations

• Alignment of business • Readiness Assessment of •Operational feasibility of

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

Cloud Strategy Best Practices

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

Objectives Activities Deliverables

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

Objectives Activities Deliverables

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

MAST Consulting Group | www.mastcgroup.com | United Arab Emirates

Our Approach and Work

Outcome and Business Impact