Difference between Face to Face

Communication and Telephone

Conversation (With Table)
In today’s world, there are a lot of ways in which you can
communicate with anyone. Earlier, only face-to-face communication
was possible, but with the inventions of technology, now we have the
phone, emails, SMS, video calls, etc. There are a lot of ways to
communicate, and now it has become quite easier and much cheaper
to communicate or have a conversation. Whether you are close or a
few thousand away, you can easily communicate with your loved
ones.

Face to Face Communication vs Telephone Conversation

The difference between Face to Face Communication and Telephone
Conversation is that Face to Face Communication is more personal
than Telephone Conversation. You can see the person’s expressions
and gestures how they are reacting. But Telephone Conversation is
cheaper and consumes less time than meeting the person face to face
as it will be costlier to visit a person in another city.
Face to Face Communication is a way of social interaction which
allows the person to communicate with another person directly.
Interaction is physical, and a person can see another person’s
behaviour, facial expressions, gestures etc. But when it comes to
geographical locations and shortage of time Face to Face
Communication may not be the best option. So there, Telephone,
emails etc. are preferred.

Telephone Conversation is the most important form of communication

in the modern era. Without it, a lot of work may be pending. By using
the Telephone, you can talk with someone in a couple of minutes. One
must take care of two things while having a telephone conversation,
i.e., listening to the person, understanding and then reacting. Plus,
there are a lot of factors to take care of while talking on the phone.

Comparison Table Between Face to Face Communication and

Telephone Conversation
Parameter of
Comparison Face to Face Communication Telephone Conversation

In this, you communicate on a In this, you communicate on

Mode of personal level; dialogues are the telephone, not interacting
Interaction personal and between two people. personally but casually.

Here only Oral

Verbal, as well as Non-Verbal communication can be done,
Communication Communication, can be done. not written.

It requires a lot of time and is

Cost and Time costlier. It saves time and is cheaper.

By observing expressions or
behaviour, you can understand, Due to the lack of non-verbal
Taking Feedback and feedback is not needed. cues, feedback is essential.

Face to Face Communication is Telephone Conversation can

Groups meant for smaller groups. be made in larger groups.
What is Face to Face Communication?
Face to Face Communication is a way of seeing the person in the
conversation. It allows us to have good communication, exchange of
information between speaker and listener, and both the parties can
see each other’s body language, facial expressions, hand movements,
gestures and interpret them easily. Now we have the advantage of a
video call, although a person may not be physically around.
But you can talk to them and have a Face to Face Communication, all
thanks to our modern technology. According to a study, it is proved
that almost in our day to day life, when we interact with someone face
to face, we have a non-verbal communication of about 93%. So it
becomes very important to see the person you are speaking with and
understanding the reactions.
Few advantages of having Face to Face Communication are: Reading
Non-Verbal Cues, Enhance Productivity, Increase Credibility and
develop a relationship with another person. It also helps you to
understand people and connect to them at a deeper level.
What is Telephone Conversation?
A telephone conversation is an example of Verbal Communication in
which two people or more, by the use of landlines or mobile phones,
communicate with each other. It varies from person to person what
type of relationship you have with them. If you are talking to your close
friends or relative, then it will be casual and informal.

But if you are having a professional telephone conversation, then it will

be formal. Now with the option of a Conference Call, you can talk to
more than one person at a time. In a telephonic conversation, it is very
important that you must listen to the speaker, understand and then
react. For a professional call, you need to have a lot of practice and
confidence to interact with the caller.

Few factors like your voice, tone, pause, and pitch of the sound also
play an important role. One needs to have a command of all these
factors to have good communication. Some of the advantages of
Telephone Conversation are that you can connect with people in a
blink of time, you get immediate feedback, it also plays the role of the
equalizer as a person cannot see each other they can speak efficiently
without being under pressure etc.
Main Differences Between Face to Face Communication and
Telephone Conversation
1. In Face to Face, you communicate on a personal level.
Dialogues are personal and between two people. In Telephonic
Conversation, you communicate on the landline or mobiles,
interacting casually and in an informal way.
2. Communication is both verbal and non-verbal in Face to Face.
Whereas in Telephone it is Oral Communication.
3. Face to Face requires time, and it is also costlier, although video
call is an exception. While in Telephone Conversation, it saves
time and is cheaper.
4. In Face to Face, by observing expressions or behaviour, you can
understand, and feedback is not needed. But in Telephone, due
to the lack of non-verbal cues, feedback is very important.
5.  Face to Face Communication is meant for smaller groups.
Telephone Conversation can be made in larger groups.
Conclusion
Both Face to Face Communication and Telephone Conversation have
their advantages and disadvantages. Often Face to Face
Communication is undervalued and not given much preference in the
modern world. Now people are more dependant on Telephonic
Conversation as it helps to do a lot of work and solve a lot of problems
and the biggest factor is time.

Video Call is the best option when you can’t be physically present and
wants to have a face to face communication. Especially in the
business world, it plays an important role. But face to face connects
you with the person, and you can know the person more deeply.