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Solve: Problems
Solve: Problems
Solve
Problems
Inventively
Jack Hipple The TRIZ methodology encourages you to
Innovation-TRIZ
approach problems from a different angle.
Here’s a primer on the basics of the technique
and the tools available to implement it.
E
NGINEERS DESIGN THINGS AND SOLVE approaches add to the cost and complexity, but solve the
problems of varying degrees of difficulty (Table 1). problem rather easily. The engineer’s natural tendency is
Sometimes these functions are done easily using to “add something” for such simple contradictions.
tables, equations, nomographs and correlations, frequently Level 3 problems are even more complicated, the contra-
embedded in software. diction is more difficult, and the resolution is not obvious.
The simplest problems can be referred to as Level 1 Adding enough new equipment and complexity can make
problems, which require no special expertise or problem- the system work, but with cost and control headaches.
solving capability other than the engineer’s typical aca- Solving these types of problems without adding signifi-
demic training and some common reference materials. An cant complexity is a challenge. For instance, balancing the
example of such a task is calculating the pressure drop linear nature of heat transfer with the exponential nature of
across a given length of pipe knowing the fluid flowrate, exothermic chemical reaction kinetics can lead engineers to
fluid properties, length of pipe and the number and types design very complicated systems to avoid runaway reactions.
of restrictions (valves, elbows, etc.). Another approach to these kinds of problems is brute
Some problems are a little harder, and the engineer must force — build the reactor strong enough to handle all the
resolve a simple contradiction to achieve a workable design. potential runaways or loss of control cases imaginable.
For example, a utility resource is needed to heat or cool a One could also design a very sophisticated control system
reactor and it is not available at the right temperature or pres- to measure and anticipate these problems and deal with
sure. This is a Level 2 problem requiring the solution to a them in a preventive way.
simple contradiction: the heating medium is not as hot as it Level 4 problems are the “really hard stuff.” These are
needs to be, or the cooling fluid is not cold enough. problems that no one wants to deal with — usually tempo-
The solution to Level 2 problems is usually relatively rary patches are used and the problem is passed on to
easy through the addition of another process step, using an future generations (in the hope that the original problem-
existing resource and spending capital. In this particular solver has moved on to a new position or has left the
case, the fluid can be heated with steam or oil or the pres- organization when the problem resurfaces).
sure changed through a valve or compression. Both For example, consider the challenges involved in han-
dling and distilling a reactive monomer. Numerous contra-
This article is the first of a three-part series on the innovative problem- dictions exist involving heat history, processing time and
solving method known as TRIZ. Part 2 (May) discusses how to use the mechanical design of the separation column. Many thou-
technique in reverse to predict and prevent failures. Part 3 (June) covers
using it to plan, forecast and think strategically. sands of engineering man-hours are spent on these types
Degree of % of Patents
Difficulty and Problems Type of Problem ChE Example
1 40–50% Calculations and minor modifications to existing Pressure drop calculation; heat exchanger design
processes or methods for varying fluid properties
2 20–30% Resolution of a minor contradiction Sequencing of continuous and batch reactions
3 10–20% Resolution of a significant contradiction Reactor design to deal with varying reaction
rates and equilibrium
4 5–10% Resolution of a long-standing contradiction in Optimization of a simultaneous separation and
a product or process reaction system; design of a solids-handling
process to deal with changes in properties with time
5 ~1% Invention or discovery of a new principle, Invention of the laser; economical production
chemical element, breakthrough process, etc. and use of hydrogen
Consider two substances, a liquid and an additive. If A cosmetics company that produced premium, high-
only these two substances (S1 and S2) are present, priced packaged soap received a complaint from a con-
nothing happens. When a field (F) — mechanical, ther- sumer about a box purchased that was empty. The
mal, chemical, electrical or electromagnetic — is problem was isolated to the assembly line, where boxes
applied between the two substances, an interaction could make it through the assembly line empty.
occurs: Engineers at the company began devising X-ray
S1 S2 machines with high resolution, staffed by additional
operators, to ensure that all boxes contained a soap
F(Me, Th, Ch, E, EM) bar. This was a very expensive, but effective, solution.
A rank-and-file employee offered a much simpler
TRIZ analysis considers the application of each of suggestion — place a strong industrial fan on the
the fields, in turn, to the two substances. Each will sug- assembly line, and any empty box would automatically
gest a different approach to solving the problem. be blown away.
This example illustrates two very basic TRIZ princi-
developed from general problem models sometimes ples. First, imagine or define an ideal system — in this
referred to as “substance-field” or “Su-Field” models case, the assembly line or soap box controls itself.
(sidebar), were developed to assist in generalizing a princi- Second, use the resources already in place — the
ple. Su-Field modeling is rather complex; more detailed assembly line, the nature of the box, and immediately
information about the topic can be found in almost all of available inexpensive resources.
the TRIZ resources listed at the end of this article. TRIZ forces engineers to ask themselves how they
would solve a problem using the resources already
General TRIZ principles available, or available at minimal cost or inconvenience.
After he recognized that the general nature of invention Forcing this thinking rather than relying on the addition
was a reproducible science and not psychology, Altshuller of expensive engineering systems produces break-
continued to review the patterns of invention, making sev- through ideas and systems. In this particular case, and
eral other important observations. in many others, TRIZ uses the defect in the system
One key principle is that over time, all systems evolve, itself (i.e., the empty box) as a resource to solve the
irreversibly, toward a more ideal state. In mathematical problem in an elegant way.
terms, the ratio of the good or positive effects of a product, Asking how a process or product defect can be used
service or process to the negative byproducts of the same in a positive, proactive way — i.e., as a resource — is a
system approaches infinity. key TRIZ problem-solving tool.
At its extreme, this principle can be stated as “a system
performs its function without existing.” Before dismissing
this idea, consider the following recent examples of sys- recognition and use of resources that are frequently unrec-
tems that have approached this state: a process that con- ognized or underutilized. The second is the resolution of
trols itself and shuts down upon a hazardous situation; a contradictions that stand in the way of an ideal final result.
mixing system whose parameters are automatically adjust- When faced with a problem (i.e., how to make a system
ed based on its sensing of the components; automatic more ideal), engineers have a tendency to add things —
unattended grocery checkout with an instant checking another step, piece of equipment, control system, etc. —
account deduction; automated self-collecting toll booths; rather than look within the system itself or its immediate
medical products that dissolve based on the desired bio- surroundings for resources (sidebar). Frequently, the artifi-
logical conditions; and automatic refilling of inventory via cial challenge of asking how the function of one part of a
satellite communication to transport trucks. Though some process or piece of equipment can be achieved without its
systems or processes may never achieve this state, the con- existence — its function is transferred to another part of
cept is extremely valuable in TRIZ problem-solving, as it the system — produces many breakthrough ideas.
forces the elucidation of the problems and contradictions Consider also a simple copper wire carrying current in
that prevent achievement of the ideal state. the air. What resources are available to solve a problem
Another general principle is that systems evolve toward that might arise in the wire’s immediate surroundings?
this ideal state through two mechanisms. The first is the Most people will readily list the obvious, such as the wire
Patterns of invention
Altshuller first summarized the most common engineer- engine) exceeding ground clearance limits.
ing parameters encountered within a system, of which Altshuller developed a contradiction table (Table 4) that
there are 39 (Table 2). Then, after studying the patterns of combines the 39 parameters that engineers most common-
invention in the patent literature, he listed the 40 principles ly try to improve with the 40 inventive principles.
most commonly used to resolve contradictions between Different practitioners may use slightly different terminol-
one parameter and another (Table 3). ogy, but the concepts behind the parameters and the princi-
For instance, consider the contradiction between need- ples are always the same and each is always referred to by
ing increased area and not being able to increased the the same number.
diameter (i.e., simply making a circle bigger). One of the To use the contradiction table, find the parameter to be
TRIZ standard solutions to this problem is asymmetry, or improved in the left-most column and the parameter that
an uneven shape occupying the same area as a circle. degrades as a result in the top row. The numbers in the
Boeing engineers used this principle to increase the area box at the intersection of this row and column refer to the
of later-model 737 jet engines to allow increased area inventive principles in Table 3. Try to solve the problem
without the engine cowling (the metal housing around the by first applying those principles. A box with no numbers
Table 3. Altshuller’s 40 inventive principles, with some examples of those most often applied to chemical engineering problems.
Principle 13. Inversion or “the other way round” Principle 32. Color changes
Invert the action(s) used to solve the problem (heating an object Change the color or transparency of an object or its external
instead of cooling it; reversing the sequence of reactant additions) environment (a color change indicates a pH change, which in
Make movable parts or the external environment fixed, and fixed turn can be a sign of reaction completion or a sign of prob-
parts movable (moving sidewalk with standing people) lems within a reaction system; a transparency change due to
phase change as a function of temperature can indicate a
Principle 2. Extraction, removal or taking out chemical’s purity)
Remove an interfering part or property, or isolate the only nec-
essary part or property of an object (store reactive chemicals Principle 3. Local quality
away from the primary raw material storage area; isolate a par- Change an object’s structure, an external environment or an
ticularly hazardous chemical or reaction step) external influence from uniform to non-uniform (use a physical
property gradient instead of constant conditions)
Principle 15. Dynamicity Make each part of an object function at conditions most suitable
Change the characteristics of an object, external environment for its operation (vary the internal design of a distillation column
or process to be optimal or to find an optimal operating con- to reflect varying flows and fluid characteristics)
The complete 39 by 39 table is constructed using the engineering parameters in Table 2 and the inventive principles in Table 3. Due
to space limitations, it cannot be reproduced here, but it is available as an Excel file (compiled by Ellen Domb and Karen Tate) at
www.triz-journal.com/archives/1997/07/index.htm (Item 4, Contradiction Matrix). The rows and columns included here for illustration
purposes represent the features of most concern from a chemical engineering standpoint. The parameters in the left-most column are
the most common targets for improvement, while the parameters across the top most often deteriorate as the others are improved.
7 11 13 19 20 23 25 26 27 31 33 34
non-moving object
Undesired Result
Volume of moving
Ease of operation
Tension, pressure
Stability of object
Energy spent by
Energy spent by
(Conflict)
moving object
Waste of time
Harmful side
Repairability
Amount of
substance
substance
Reliability
Waste of
effects
object
Feature to Improve
11 Tension, pressure 6, 35, 35, 33, 14, 24, 10, 35, 37, 36, 10, 14, 10, 13, 2, 33, 11 2
10 2, 40 10, 37 3, 37 4 36 19, 35 27, 18
17 Temperature 34, 39, 35, 39, 1, 35, 19, 15, 21, 36, 35, 28, 3, 17, 19, 35, 22, 35, 26, 27 4, 10,
40, 18 19, 2 32 3, 17 29, 31 21, 18 30, 39 3, 10 2, 24 16
19 Energy spent by 35, 13, 23, 14, 19, 13, 35, 24, 35, 38, 34, 23, 19, 21, 2, 35, 6 19, 35 1, 15,
moving object 18 25 17, 24 18, 5 19, 18 16, 18 11, 27 17, 28
22 Waste of energy 7, 18, 14, 2, 35, 27, 10, 18, 7, 18, 11, 10, 21, 35, 35, 32, 2, 19
23 39, 6 2, 37 32, 7 25 35 2, 22 1
23 Waste of substance 1, 29, 3, 35, 2, 14, 35, 18, 28, 27, 15, 18, 6, 3, 10, 29, 10, 1, 32, 28, 2, 35,
30, 36 37, 10 30, 40 24, 5 12, 31 35, 10 10, 24 39, 35 34, 29 2, 24 34, 27
25 Waste of time 2, 5, 37, 35, 3, 35, 38, 1 35, 18, 35, 38, 10, 30, 35, 22, 4, 28, 32, 1,
34, 10 36,4 22, 5 19, 18 10, 39 18, 16 4 18, 39 10, 34 10
27 Reliability 3, 10, 10, 24, 21, 11, 36, 23 10, 35, 10, 30, 21, 28, 35, 2, 27, 17, 1, 11
14, 24 35, 19 27, 19 29, 39 4 40, 3 40, 26 40
28 Accuracy of 32, 13, 6, 28, 32, 35, 3, 6, 32 10, 16, 24, 34, 2, 6, 32 5, 11, 3, 33, 1, 13, 1, 32,
measurement 6 32 13 31, 28 28, 32 1, 23 39, 10 17, 34 13, 11
31 Harmful side effects 17, 2, 2, 33, 35, 40, 2, 35, 6 19, 22, 10, 1, 1, 22 3, 24, 24, 2,
40 27, 18 27, 39 18 34 39, 1 40, 39
33 Ease of operation 1, 16, 2, 32, 32, 35, 1, 13, 28, 32, 4, 28, 12, 35 17, 27, 12, 26,
35, 15 12 30 24 2, 24 10, 34 8, 40 1, 32
35 Adaptability 15, 35, 35, 16 35, 30, 19, 35, 15, 10, 35, 28 3, 35, 35, 13, 15, 34, 1, 16,
29 14 29, 13 2, 13 15 8, 24 1, 16 7, 4
37 Complexity of control 29, 1, 35, 36, 11, 22, 35, 38 19, 35, 1, 18, 18, 28, 3, 27, 27, 40, 2, 21 2, 5 12, 26
4, 16 37, 32 39, 30 16 10, 24 32, 9 29, 18 28, 8
implies that many principles may apply, so the entire list provide answers to real-life problems faced by engineers
should be reviewed. Newer versions of the table (5) have today. The more important point about this way of looking
been generated with principles in all the boxes and with at problems is the fact that breakthrough solutions come
48 parameters, but scientific validation of these choices is from the resolution of contradictions. An engineer’s ten-
not complete. dency is to compromise when facing a contradiction,
Due to space limitations, the complete 39 by 39 contra- which often results in adding unit operations or complexi-
diction table cannot be reproduced here. It is available as ty. If several conditions are needed for a reaction, control
an Excel file (compiled by Ellen Domb and Karen Tate) at system or heat transfer operation, engineers typically try to
www.triz-journal.com/archives/1997/07/index.htm (Item 4, compromise around all the different conditions. TRIZ
Contradiction Matrix). problem-solving tackles the contradiction head-on, requir-
Though the list of 40 inventive principles and the con- ing a different psychological approach. It also attempts to
tradiction table are quite old and the TRIZ methodology eliminate elements by transferring their function to other
has advanced over the years, these two simple tools still elements in the system.