Assessment 

Templates 
BSBSUS601 Lead corporate social responsibility
Student ID  Student Name 

   First Name:   

Last Name:    

Group Work 
This assessment task has been completed by the following persons and we acknowledge that it
was a fair team effort where everyone contributed equally to the work completed. We declare
that no part of this assessment has been copied from another person’s work with the exception
of where we have listed or referenced documents or work and that no part of this assessment
has been written for us by another person. 

Group Members’ Names 

Student ID  Student & Last Name 

   

   

   

   

Student’s declaration: 
By submitting this assessment, you acknowledge and agree to the following conditions. Check all
boxes if you agree. 

☐ I have read and understood the details of the assessment 

I have been informed of the conditions of the assessment and the appeals process and
☐
understand I may appeal if I believe the assessment is not equitable, fair or just 

☐ I agree to participate in this assessment, and I am ready to be assessed 

I have acknowledged all sources where appropriate in accordance with Greystone
☐ College’s Academic Integrity Policy, and I believe other group members have done the
same 
I declare that no part of this assessment has been copied from another person’s work
☐ with the exception of where I have listed or referenced documents or work and that no
part of this assessment has been written for me by another person. 
 

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Submitting your assessment:  
Complete all assessment tasks, upload the Templates document and submit in Moodle
for grading. Videos and information on how to submit work through Moodle are in the FAQ
section of your VET Orientation course. Once your assessment is graded, you will receive an
email notification. Check your grades and submission feedback on Moodle. 

Assessor’s acknowledgement: 
Please verify each of the following principles of assessment by placing a tick in each box. Refer to the
assessor's handbook for further information if required. 

Authentic: I am assured that the evidence presented for assessment is the learner’s
☐
own work 
Valid: I am assured that the learner has the skills, knowledge and attributes as
☐ described in the module or unit of competency and associated assessment
requirements 
Current: I am assured that the assessment evidence demonstrates current
☐ competency. This requires the assessment evidence to be from the present or the very
recent past 
Sufficient: I am assured that the quality, quantity and relevance of the assessment
☐
evidence enable a judgement to be made of a learner’s competency 

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Task 2 – Knowledge Questions
1. Provide the qualifiable and quantifiable CSR drivers for each organisation.

Organisations Qualifiable drivers Quantifiable drivers

Fast food chain looking to

partner with a food rescue
charity.

Banking institution aiming to

minimise paper usage.

Multinational technology
company looking to employ
local Indigenous people.

2. Using the organisations in question 1, determine a goal each could be trying to achieve and
the expected benefit from implementing the goal.

Organisation Goal Benefit

Fast food chain

Banking institution

Multinational technology
company

3. Each of the sources of information listed below are relevant to a CSR framework. Provide an
example of each and outline how each affects a company’s adoption of a corporate social
responsibility policy.

Legislation
Regulation
Organisational
policies/Codes of
practice
Australian and Global
standards

4. Provide sources of information for each aspect of the CSR framework and indicate whether
the sources are internal or external.

CSR Framework Source of information Internal or External

Legislation

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 Culture
Workplace practices
Code of practice
Organisational
Objectives
Regulation
Workplace policies
Standards

5. Explain why keeping up to date with emerging approaches and best practice in CSR can
enhance the adoption of organisational & industry policy.

6. Outline at least three (3) potential barriers to the implementation of CSR strategies and
describe the opportunity to overcome each barrier.

Potential barrier Opportunity

7. Identify the benefits of corporate social responsibility, both internally and externally, for an
organisation. Provide three (3) examples for each area.

Internal benefits External benefits

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8. Identify six (6) types of stakeholders across an organisation. Include internal and external
stakeholders.

9. Provide a brief outline of two (2) change management techniques that could be used to
implement CSR changes within an organisation.

10. Develop two (2) strategies or techniques you could apply to maximise engagement for each
of the following procedures:

Procedures for maximising

Two (2) strategies or techniques for each
engagement
Consultation

Generating new ideas

Communicating information

Addressing barriers or resolving

problems

11. Identify two (2) factors to consider when analysing legislation for an organisation, to meet
compliance with relevant legislative standards.

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12. Identify four (4) pieces of legislation, regulations or standards that make acting ethically and
responsibly a legal requirement. Outline how they could be relevant.

13. Provide three (3) examples of workplace policies that could affect CSR.

14. Name three (3) actions that you could undertake to assist with identifying future
opportunities for socially responsible practices.

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15. Provisions are organised preparations that must be completed prior to introducing CSR
policies and procedures. Name four (4) provisions an organisation should undertake prior to
introducing CSR policies.

16. When developing new CSR strategies, or modifying existing ones, the following steps are
taken. Explain each step and provide an example of each.

1. Determine requirements 2. Consult 3. Document and Review

17. Determine at least three (3) ways you could incorporate any new CSR strategies in
organisational systems, procedures or processes.

18. Referring to the internal and external stakeholder types listed below, list all relevant
sources of information that can be used to inform personnel on CSR strategy.

Stakeholders Sources of information

Internal: Employees, managers,

owners, directors.

External: Customers, suppliers,

community groups, government

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 authorities.

19. Provide at least four (4) methods and relevant people that can be used to conduct regular
reviews.

20. Identify at least two (2) methods used to evaluate CSR against organisational objectives. For
each, explain when it would be suitable to employ this method.

21. What strategies could you employ when making recommendations for improvement to CSR
policy and practices?

21 questions in total

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Task 3 – Project: Create CSR for BizOps Enterprises
Templates
Part 1: Research change required to implement CSR
policy and objectives
Research Report
Note: Student, please delete blue guidelines when complete and before submission.

Introduction
The introduction presents the background of your research, introduces your topic and aims, and
gives an overview of the report. A good introduction will provide a solid foundation and
encourage readers to continue on to the main parts of your report—the methods used, results,
and discussion. (approximately 150 words or more}

PESTLE Analysis
Develop PESTLE analysis using research of the internal and external business environment.
(approximately 50 words or more for each topic)
 Political and legal changes
 Economic changes
 Sociocultural changes
 Technological changes
 Quantifiable evidence
 Qualifiable factors
Review Organisational Objectives and Policy & Procedures
What is currently missing from the policy and procedures and needs to be included to support
CSR? (approximately 100 words or more}

Legislation, Regulation, and Standards

Identify one (1) federal piece of legislation and one (1) Global standard which are directly relevant
to BizOps’ strategic goals/operational plan which create qualitative drive for the implementation
of CSR strategies. For each, summarise how these would be incorporated into the operational
plan.

SWOT Analysis
Perform SWOT analysis in relation to establishing and improving CSR for BizOps. (approximately
50 words or more for each)
e.g.
 Internal: What are the strengths and weaknesses of adopting CSR for BizOps?
 External: What are the opportunities and threats?

Socially Responsible Practices

Outline best practice approaches for adopting CSR. (approximately 50 words or more)

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Two areas or opportunities for CSR
The response should contain two CSR initiatives, whether they be philanthropic, environmental or
social, and describe how they are aligned with specific drivers within an organisation. The
initiatives should also be linked to the organisation’s objectives, culture and goals. (approximately
100 words or more)

Conclusion/Summary
Conclusion should include: (approximately 100 words or more)
 Summarise key points
 State the significance or results
 Conclude your thoughts.

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Part 2: Engage stakeholders in setting CSR objectives,
policy and change management strategies
Stakeholder Analysis
Note: Student, please delete blue template instructions when complete and before
submission.

Stakeholder Analysis

All relevant stakeholders Primary:

Secondary:

Prioritise stakeholders
[High power/less interest] Keep [High power/high interest] Manage
satisfied Closely
Powerful but less interest: Could Key stakeholders: must be fully
cause problems, have power over engaged and keep satisfied.
the project.
Power

[Low power /less interest] Monitor
Minimum effort shouldn’t be
ignored but reduce time to
communicate.
[Low power/ high interest] Keep
informed
Typically, keeping theses
stakeholders informed and updated
on the policy is sufficient. Access to a
public page of a website is sufficient.

Interest

Forms of engagement
Stakeholder groups Modes of communication

BizOps’ personnel

Customers, clients
and suppliers

Personnel, suppliers,
regulators, customers,
friends, family

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Corporate Social Responsibility Policy
Policy brief and purpose
Outline the scope of the CSR policy. (100 words or more)

Objectives
Outline the CSR objectives in line with BizOps goals. (100 words or more)

Compliance – What will the policy adhere to?

Identify the laws and regulations that must be followed by BizOps personnel. (50 words or more)

Ethics – Outline the business ethics the policy will align to

Review of BizOps ethics and values that align with CSR policy. (100 words or more)

Policy statement – Include elements of Corporate Social Responsibility

Develop the elements of the CSR policy which create the policy statement. (200 words or more)

Rights and responsibilities to Corporate Social Responsibility

What are the rights and responsibilities of BizOps personnel to adhere to CSR policy? (100 words
or more)

Learning strategies
Outline learning strategies so stakeholders are aware of and personnel adhere to CSR policy. (50
words or more)

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Part 3: Create change management Plan for CSR
Change Management Plan
Document Development:
Version: Date: Reason:
Version 1 (dd-mm-yyyy) Initial Release

Amendments in this Release:

Section
Section Title Reason
Number

Insert or delete rows as needed

Student must delete template instructions when complete and before submission. (Approximately 100 words or more for each topic)

Change Management Plan Template

Organisation:

Change Proposal
What are the areas or opportunities you have established for CSR?
Areas or opportunities for CSR

Proposed Change What will change? This should be a brief explanation of the proposed change. Make sure to address not only what will

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Reason for Change
Intended Outcome(s)
Benchmarks
Training and coaching
strategy
Estimated Duration
Resource allocation
Additional Factors to Consider
change but also who it will affect and when it will take place.
Why should this change happen? When explaining the reason for the change, be specific. Explain exactly why the change is
necessary. Remember, you need to fully justify the need for the change. Use this section to address anticipated concerns
and/or resistance for the ‘why’ for this change.
What would be the specific outcome of a successful change? Consider the purpose of your CSR initiatives.
Determine benchmarks of intended outcomes.
What effective learning and coaching and other change management strategies would support the change?
How long will it take? Provide an estimate of how much time will be required to implement the proposed change. Be sure to
include the time related to planning for the change, communicating the change to those affected by it, and any transition
periods.
Types of resources required to implement the change including personnel, tools and equipment and estimated costs.
What other areas of the organisation might this change affect? Anything of note that is not covered by the previous
categories belongs in this section. For example, if the proposed change involves hiring new staff, the organisational chart
may need to be updated, and shifts to the organisational hierarchy could affect employee morale.
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Communication Plan
Student must delete instructions when complete and before submission.

Write a statement about the current situation as it applies to

Strategy for promoting change: CSR strategy.

Outline organisational objectives as they apply to the CSR

Organisational objectives: strategy.

 Identify stakeholders that need to be satisfied and informed

of benefits and progress
 Determine which stakeholders need to be informed,
Relevant stakeholders monitored and managed
 Reflect on different groups, including their prior knowledge
and level of involvement

Determine a strategy to use which stakeholders for change and

Communication strategy – to manage barriers and resistance.
manage barriers & resistance

Determine the best communication methods

Communication methods

Review BizOps communication policy and procedures

Relevant policies/procedures

Who needs to know what information and when?

Reporting intervals & timeframes

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Request for approval
Insert here the screenshot of your request for approval of the CSR policy in the Moodle forum.

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Part 4: Monitor and review the CSR policy, objectives
and change management plan

Review Report
Student must delete template guidelines when complete and before submission. (approximately 150
words or more for each topic)

Scope:
The scope of a report should show what the report includes and excludes. It outlines the aims and
limitations of the report.

Evaluation:
Evaluate performance against agreed benchmarks outlined in your Change Management plan.
• Evaluate CSR against sustainability objectives
• Corporate social responsibility against organisational goals
• Expected benefits
• Summary of feedback

Gap analysis:
• Identify the goals to be accomplished
• Establish the ideal future state
• Analyse the current state
• Compare the current state with the ideal state
• Describe the gap and quantify the difference

Performance against agreed benchmarks:

• What are the current performance benchmarks?
• Predict reasons for milestones or KPIs are not being reached for each area or opportunity
• Reflect on the impact of barriers in reaching milestones

Identify and recommend improvements:

• What procedures are not getting completed?
• What negative feedback is there?
• What are people are complaining about?
• Who is complaining? Is there a specific type of stakeholder who consistently complains or
area that is receiving the most complaints?

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 • Do staff need more training?

Compliance, statutory and legal requirements:

• Human rights Commission and CSR
• How staff will comply with organisational policies and guidelines
• How staff will be notified about organisational policy and changes to policy
• Select team members to help enforce policy

Monitor policies and procedures:

• Outline methods to monitor CSR policy and practices

IMPORTANT: Check you have completed the following for Part 4:

 Review Report

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Task 4 - Observation Assessment: Stakeholder engagement
meeting

Add the link to your OneDrive audio file here:

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