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Psyc 1205 8
Psyc 1205 8
planning to follow.
According to Batool (2013), there are many effective strategies to follow for best
leadership results such as self-regulation and empathy which I personally try to
apply most of the time. Self-regulation is to control our actions and words in
complex situations. There are some steps to follow to apply this strategy as a
leader (Batool, 2013). First, think before talking when conflict occurs to avoid
awkward situations. Second, we have to know our principles in life and determine
what is acceptable and what is not when we are in the middle of a conflict. Third,
we have to take responsibility for our actions and mistakes and never blame others.
On the other hand, empathy is to understand others� feelings and put yourself in
their shoes to treat them fairly (Batool, 2013). I try to follow this strategy at
the workplace with coworkers and customers as well. According to Batool (2013), to
achieve this strategy we need to understand others' circumstances and try to put
ourselves in their shoes to understand their feelings and to better manage our
teams as leaders. Also, be aware of body language when dealing with others feelings
because they may interpret your signs negatively (Batool, 2013). Lastly, empathy
should be combined with an action to get over the problem appropriately. In other
words, empathetic expressions are not alone without getting to the bottom of the
problem (Batool, 2013).
Reference