COMPONENTS AND

PROCESS OF
COMMUNICATION

Jannette P. De la Cruz
WHAT IS COMMUNICATION?
WHAT IS EFFECTIVE
COMMUNICATION?
THE IMPORTANCE OF COMMUNICATION
1. Presentation
2. Relationships
3. Contexts
4. Diversity
5. Influence
6. Technology
7. Research
 • Interpersonal communication is the
communication between two people
Levels of but can involve more in informal
Communication conversations. Through this kind of
communication we maintain
relationships.
 • Small Group communication is
communication within formal or
informal groups or teams. It is
Levels of group interaction that results in
Communication decision making, problem solving
and discussion within an
organization.
 • One-to-group communication
Levels of involves a speaker who seeks to
Communication inform, persuade or motivate an
audience.
 • Mass communication is the
electronic or print transmission of
messages to the general public.
Levels of Outlets called mass media include
Communication things like radio, television, film,
and printed materials designed to
reach large audiences.
 • Ethical - This means that a
communicator follows the
Competent morals and codes of conduct
Communicators are… within a society. It is how a
person behaves and how
they treat others.
 • Responsible - This means
Competent that they take responsibility
Communicators are… for their own communication
choices and behavior.
 • Accessible - They tend to value
positive relationships with
peers, supervisors, and clients.
Competent They are open and
Communicators are… approachable. They are seen as
caring, likable, and pleasant to
be around.