Analysis and Management

of Production System
Lesson 05: Organizational arrangement

Prof. Giulia Bruno

Department of Management and

Production Engineering

giulia.bruno@polito.it
Organizational arrangement analysis

The Production Operations in a plant can be executed if each Resource

receives from the OA (Organizational Arrangement) specific internal
Production Orders

We assume the personnel, also called Agents, can assume three types of
Qualification:
1 Production Activity Controller (PAC), i. e., manager of the production
system
2 Staff, i. e., personnel who perform auxiliary operations, such as quality
monitoring
3 Line Operator (LO), i. e., personnel who control the execution of the
operations on a work center

The aims of the OA analysis are to

● build the Information Pattern, i.e., the networks of information exchanges
among Agents operating inside the Production System
● define the Agents skills, and thus the Know-how of the company
Example

Abatjour product n Production Functions

F1 Base cutting and turning

F2 Stem cutting and turning

F3 Lamp post assembling

F4 Electric circuit assembling
F5 Product assembling
F6 Quality control
F7 Production control
RB
R1 C
BC Resource Task to be executed
R3
B R1 Base cutting and turning
WR R5/a
R2 PF
R2 Stem cutting and turning
F R5/b
R3 Lamp post assembling
D BCF
R4 AD R4 Electric circuit assembling
A
R5 Product assembling
E
Example

Abatjour product: agents and

responsabilities Production Responsability
n
Functions to

Base cutting and

F1 DM1
Agent Duty turning

Wood cutting and

DM1 Stem cutting and
turning (LO) F2 DM1
turning
Electric circuit
DM2
assembling (LO)
Lamp post
F3 DM1
Final assembling assembling
DM3
(LO)
Electric circuit
F4 DM2
assembling
DM4 Staff
F5 Final assembling DM3
Production activities
DM5
control (PAC) F6 Quality control DM4

F7 Production control DM5

Information pattern

Step 1 - Find a link between an Agent and the Resources that are
controlled by him, for each LO

The Map of Assigned Functions (MAF) is compiled by placing, for every i row
corresponding to the i-th Agent, an unitary value in the j column
corresponding to the Production Function j-th asseigned to the Agent.

F1 F2 F3 F4 F5 F6 F7

DM1 1 1 1
MAF =
DM2 1

DM3 1

DM4 1

DM5 1
Information pattern

From the Map of the Assigned Functions and the Map of Resources/Production
operations it’s possible to associate to every Resource the responsible Agent

The Map of Resources assigned to Agents (MRA) is defined as

MRA(i,j) = 1, if the i Agent control the j resource;

= 0, otherwise

MRA is obtained by
computing the AND
matrix between
MAF and MTRT
Information pattern

Step 2 - Find a link between two Agents of the same type LO

Given two Agents DMa and DMb, a “precedence condition” between them, i.
e. a link from DMb to Dma, exists IF the Resource Ra, controlled by
DMa, sends parts for further processing to the Resource Rb,
controlled by Agent DMb

where:
denotes the flow of parts
denotes the flow of internal orders

denotes a link present in the MRA matrix

Information pattern

The Map of LO Agents is modelled by the adjacency matrix MLO, where:

MLO(i,j) = 1 if Agent i sends a request for parts to Agent j

= 0 otherwise

DM1 DM2 DM3

DM1
MLO = DM2
DM3 1 1
Information pattern

Visual representation of the Agents controlling the Resources

DM1
RB
R1 C DM3

R3 BC
B
WR
R2 R5/a PF

R5/b
F

D BCF
AD
R4
A

E DM2
Information pattern

Step 3 – Add the links of PAC and Staff:

• if a PAC exists, there is a link between PAC and all LO
• if a PAC and a Staff exist, there is a link between PAC and Staff

The final Information Pattern Matrix is defined as

IPM(i,j) = 1, if Agent i sends a control to Agent j

= 0, otherwise
DM5
DM1 DM2 DM3 DM4 DM5
DM4
DM1

DM2
IP =
DM3 1 1 DM1 DM2
DM4

DM5 1 1 1 1
DM3
Skills and know-how

Starting from the list of skills of the Agents, it’s possible

to define the Map of Requested Skills, MRS, using the Skill Description
Production
function
information regarding the requested skills to execute the
Cutting and
Production Functions: SK1 turning
F1, F2
Circuit
SK2 assembling
F4
MRS(i,j) = 1, if the execution of the j function Final
SK3 F3, F5
requires I skill; assembling

= 0, otherwise SK4 Quality control F6

Production
SK5 control
F7

F1 F2 F3 F4 F5 F6 F7
SK1 1 1
SK2 1
MRS = SK3 1 1
SK4 1
SK5 1
Skills and know-how

From the Map of Assigned Functions and the Map of Requested Skills, it is possible
to build the Map of the Know-How of the firm KH

KH(i,j) = 1, if the i Agent owns the j skills;

= 0, otherwise

KH is obtained by
computing the AND
matrix between
MAF and MRST
Example

Barbeque product: find the Information Pattern and the Know how of the
company
Agent Duty Production Description Agent
function
DM1 Cutting F1 Steel bar cutting DM1
DM2 Painting F2 Sheet cutting DM1
DM3 Assembly F3 Leg painting DM2
DM4 Staff F4 Side panel DM2
painting
DM5 PAC
F5 Plate bearing DM3
assembly
F6 Final assembly DM3
F7 Quality control DM4
Skill Description Production
function F8 Production DM5
control
SK1 Cutting F1, F2
Resource Description Production
SK2 Painting F3, F4
operations
SK3 Assembly F5, F6
R1 Steel cutting F1
SK4 Quality F7
R2 Sheet cutting F2
control
R3 Painting F3, F4
SK5 Production F8
control R4 Assembly F5, F6
Example

Map of Assigned Functions

F1 F2 F3 F4 F5 F6 F7 F8

DM1 1 1
MAF =
DM2 1 1

DM3 1 1

DM4 1

DM5 1
Example

Map of Resources/Production operations

F1 F2 F3 F4 F5 F6 F7 F8

R1 1
MTR =
R2 1

R3 1 1

R4 1 1
Example

Map of Resources assigned to Agents

R1 R2 R3 R4

DM1 1 1
MRA =
DM2 1

DM3 1
Example

Visual representation

DM1 DM2 DM3

PA
P AG GV
R1 PF
R3 R4

L CG
R2
SF
Example

Information pattern

DM1 DM2 DM3 DM4 DM5

DM1
IPM = DM2 1
DM3 1
DM4 DM5
DM5 1 1 1 1
DM4

DM1 DM3

DM2
Example

Map of Requested Skills

F1 F2 F3 F4 F5 F6 F7 F8
SK1 1 1
SK2 1 1
MRS = SK3 1 1
SK4 1
SK5 1
Example

Know how

SK1 SK2 SK3 SK4 SK5

DM1 1
DM2 1
KH = DM3 1
DM4 1
DM5 1
Exercise

Shelf product: find the Information Pattern and the Know how of the
company
Agent Duty Production Description Agent
function
DM1 Cutting panel F1 Cut side panel DM1
& rack
F2 Cut rear panel DM1
DM2 Cutting profile
F3 Cut profile DM2
DM3 Assembly
F4 Cut rack DM1
DM4 Staff
F5 Assembly rack DM3
DM5 PAC
F6 Final assembly DM3
F7 Quality control DM4
F8 Production DM5
Skill Description Production control
function
B0IS003
(0.25) SK1 Panel cutting F1, F2
Resource Description Production
SK2 Profile&rack F3, F4
operations
cutting
R1 Panel cutting F1, F2
SK3 Assembly F5, F6
R2 Profile cutting F3
SK4 Quality F7
control R3 Rack cutting F4
SK5 Production F8 R4 Assembly F5, F6
control