CASE STUDY #1

Context

Time Allowed = 30 minutes

Working as a team and using the company manual and IMS documents provided (Czerka Inc), review the scope
of the IMS and policy statement for conformity and consistency with the organization context and the new
requirements set in Annex SL and cl.4 of ISO 9001:2015 with respect to management commitment/ leadership
with measurable objectives.

Select a Team Leader to present your team’s response/ recommendation at the feedback session.

Choose:
Company 1: CZERKA Ltd.

1) Each team to answer the following questions/comments on Context to the organization, (considering the Annex
SL/ ISO 9001:2015) > Areas to be considered:
a. Context of the organization
b. Leadership
2) Your team must document a written recommendation for the conformity of the sampled documented information
for Czerka Ltd. (if further work is required to achieve conformity, specify the details)

Use the space below to take notes (key auditor skill) and record your recommendation for conformity or otherwise. Focus
on time management (another key auditor skill) (you have to complete the work within the specified timeframe)

CZERKA Ltd./ Context, MS Policy and Objectives, Leadership

1. Have Czerka company identified all the interested parties (External & Internal)?

POSITIVE POINTS ISSUES

1
2. Have Czerka company identified the external and internal issues?
POSITIVE POINTS ISSUES

3…Does Czerka management demonstrates Leadership and Commitment?

POSITIVE POINTS ISSUES

Auditor (your name): Date:____/____/____