Travel and Tour Agency Services

Travel was developed from “travail” which means hardships, trouble, and danger. Travel today evokes
pleasure, glamor, and excitement. A delightful experience, for we can anticipate a smooth and pleasant trip. Travel
methods have brought the farthest sections of the world within reach of all of us. Travel and Tourism Industry
mastered the art of providing comfort and assuring satisfaction and have professionalized this gigantic industry, fully
compensating the clients in grand manner. Traveler is a tourist if he is away from home for a length of time, whether
for pleasure, business, or health, who patronizes the professionals, the experts who eliminates the many entwining
details involved in preparing his journey. The Travel Agent, the Tourism Expert, the Hospitality Manager, and the Tour
Manager are the people involved in the direct process of making these services. This four works together for the
smooth operation of the Travel and Tourism Industry. The Travel and Tourism Industry has mushroomed
tremendously and is still developing at a fantastic rate.

There is not much difference between tourism and travel as professions and as businesses nut definitely
there is a difference between the two. The product both market is a destination, plus the sources and
accommodations attached yet the objectives are somewhat different. The tourism expert addresses himself to
prospective visitors to his locale and advises them to contract the travel agent for the executions of their plans. The
travel agent relies upon the tourism expert to see that the services are available to their clients. The tour package
includes the following components: lodging, sightseeing, attractions, meals, entertainment, and car rental,
transportation by air, motor coach, rail or even private care. Package tour defines as a salable travel product which
offers, at an inclusive price, several or more travel elements which would be purchase separately by a traveler. The
travel agent provides the bodies; the tourism expert provides the accommodations, the atmosphere, and the elan.
The tourism experts have another role, which demands that he concentrate on the business of bringing the people
into his community. He is a promoter: a planner.

The tour manager is the mainstay of the industry; it is he who deals most closely and intimately with the
clients. Usually, a tour manager is an independent contractor, hired by certain tour agency or agents on a per tour
basis. He is familiar with the classification of tours in order to prepare to conduct a tour according to its type; deluxe
tours, first class tours, economy tours, and special tours.

In the Travel and Tourism Industry, the people involved in the process of providing the services needs to
work together to satisfy the travelers needs and wants, in cases of that they lack of coordination in planning and
developing these services affects and reflects back to the industry as a whole.

Corpuz, D. G, San Buenaventura, B.H, & Clores, S.C. (1981). Travel and Tour Services. In Travel and Tour
Management and Airline Procedures (pp. 1–14). Jorand Marketing.