Manjunath Gowda PMP®

sgowdaa@gmail.com
(860) 471-4542
US Citizen

PROFILE:

• IT professional, with 20+ years of senior IT leadership and Global Delivery

Management experience including large scale system design and implementation,
program / project management office development and execution, package selection
and implementation.
• Recognized as a consensus builder, innovative thinker and effective leader by technology
and business leaders. Versatile and critical resource for a wide range of technical and
leadership roles.
• Experienced and PMP Certified Program/Project Manager, Delivery Manager with exposure
to Portfolio Management.
• Exceptional knowledge and proficiency in project management tools, techniques, and
systems development methodologies and lifecycles, including Waterfall, Lean and Agile.
• Highly effective influencer, negotiation, and collaboration skills with the ability to work
across a global enterprise comprising many different cultures. The ability to foster and build
relationships, engage and influence others, work with diverse internal, global business units.
• Proficient in ServiceNow, Clarity, PlanView, Microsoft Project, VERSIONONE
and Microsoft office.
• Strong financial management skills to establish controls, track resource/costs and provide
good business solutions
• Demonstrated experience in identifying project risks and issues and making effective
decisions with and engaging project team members to develop risk mitigation/avoidance
plans.
• Flexible and adaptable when dealing with change and ability to make effective decisions
under pressure and in a dynamic environment.
• Flexibility to accommodate global project schedules, including off-hours conference call
and occasional travel.
• Demonstrated ability to multi-task and manage concurrent projects and offshore onsite model.
• Experienced in working with different operating system and platforms namely SAP-
FSCD, JAVA, .NET and IBM Mainframe

Specialties:
Project and Program Management, Delivery Management, Portfolio management, Global and Virtual
Team management, Team building, Resource Planning, Roadmap planning, I/T Integration, Vendor
Management, Large scale, multi-million dollar projects, Performance Evaluation, on-boarding,
Acquisitions, Software, Strategic Planning Management/Development, Mentoring and Team Leadership

Skill Set:
MS Project, Clarity, Clear Quest, PlanView, ServiceNow, TFS,RQM, Lean, Waterfall and
Agile, JIRA, Scrum, Safe Agile, SQA, UAT, SharePoint, e-Room .NET,AWS, J2EE,COBOL,
DB2, CICS, SQL, ISPF, JCL, ENDEVOR, CA7, JOBTRAC and Test director, Visio, SQUIDS,
 VERSIONONE, TFS, SAP FS-CD interface, Data warehouse and Informatica

CLIENT SERVICE
• CareSource Health Insurance
• Bizotic Learning
• Pacific Specialty Insurance
• Horizon Blue Cross Blue Shield
• CoreLogic
• Aetna
• Anthem/ WellPoint BCBS
• Humana
• Farmers Insurance Group

Education:
BE in Computer Science and Engineering
(1996) Project Management Program from
UCLA(2004)

Professional Certification:
PMP certification from Project Management Institute (2009-2024)

Domains:
Insurance, Healthcare, Finance, Telecom and Manufacturing.

Programs/Projects:

Client: CareSource 04/21 to present

Program: Future State Provider Platform - Remote, TX
Role: IT Program Delivery

As a Program Manager, responsible for managing the planning, organizing and implementation of
complex strategic projects (highly visible initiatives crossing multiple functions, Divisions and
Business Units). This includes taking projects from initiation through final implementation;
assembling a matrix project team, including identification and securing of resources needed, and;
assigning responsibilities based upon the project plan.

• Establish an enterprise single source of provider information providing comprehensive, 360

degree view of all provider information including relationships, products, network status,
correspondence, grievance/appeals, events site visits, etc
• Improve provider data quality and establish on-going governance.
• Enable end-to-end workflow to support business processes including initial onboarding,
credentialing, contracting, network assignment, maintenance, re-credentialing.
• Execution of Multiple projects, Parallel Releases and coordinating their deliverables.
 • Monitored Project Plans Project, Tracking, Scheduling, Allocation of Resources,
Planning & Execution
• Program Completion on time Meeting strict timelines
• Managing SIT and UAT testing
• Track, Plan, organize, and manage the complete Project and to Analyze the Blueprint on a

weekly Basis.

Client: Bizotic Learning 06/19 to 04/21

Program: Online Setup for Training and Mentoring - Remote, CA/CT Role: IT Program
Delivery

Involved in IT Setup for organization and complete Cycle implementation using Waterfall and Agile
methodology, project preparation, business blueprint, realization, final preparation & support in all
phases of APLC

Client: Pacific Specialty Insurance -08/18 to 05/19 Program: Enterprise Digital

Transformation - Duck Creek Implantation -Anaheim, CA
Role: IT Project Manager

Implementation of Duck Creek 6.3 for Policy, Billing and Claims. Involved in Project Management for
business insurance and specialty insurance using Agile methodology, project preparation, support in all
phases
• Streamlined the project lifecycle to follow all entry and exit criteria.
• Manage expectations regarding project schedule, and delivery.
• Identify and Communicate issues and challenges and their impact to schedule
• Follow up with project resources to track all project tasks as planned. Ensure all project
activities and deliverable is completed on time.
• Manage the following deliverables from team.
• Integration with mobile/tablets Applications.

• Development & Configuration of new product implementation and reporting

related requirements.
• Impact Analysis, Design, Development and Configuration of Application
Enhancements (includes Minor and Major) and support requirements using Duck
Creek product.
• Content development (Manuscript, Pages, Rating and Forms) and Unit testing of
the developed code through Duck Creek Utilities
• Quality Assurance Testing support, User Acceptance Testing support and
production deployment support in accordance with the release management process
• Technical support which encompass responding to production tickets, support to
administrative activities and troubleshooting the production issues which includes
diagnosis of incident and performing root cause analysis.
• Ensure adherence to the prepared project plan, track the plan and ensure that
project milestones are met
 • Ensure adherence to version control process and build release process
• Coordination with offshore team, testing team and business analysts.

Client: Horizon Blue Cross Blue Shield -11/17 to 07/18

Program: Integrated Data Store Data warehouse Project
Newark, NJ
Role: IT Project Manager

Involved in Project Management for Data warehouse projects for healthcare members application
implementation using Waterfall and Agile methodology, project preparation, support in all phases of
APLC
• Ensure successful completion of the Project: coordinate deployments, remove barriers and
manage dependencies.
• Streamlined the project lifecycle to follow all entry and exit criteria.
• Manage expectations regarding project schedule, and delivery.
• Identify and Communicate issues and challenges and their impact to schedule
• Follow up with project resources to track all project tasks as planned. Ensure all project
activities and deliverable is completed on time.

Client: Corelogic10/16 to 10/17

Program: Tax to Linux Conversion -Irving,TX
Role: IT Senior Project Manager

Involved in Full Cycle implementation using Waterfall and Agile methodology, project preparation,
business blueprint, realization, final preparation & support in all phases of APLC

• Ensure successful completion of the Project: coordinate deployments, remove barriers and
manage dependencies.
• Savings of 3Millions annually on hardware and license cost.
• Manage expectations regarding project schedule, and delivery.
• Identify and Communicate issues and challenges and their impact to schedule
• Follow up with project resources to track all project tasks as planned. Ensure all project
activities and deliverable is completed on time.
• Prepare deployment plans and track and follow-up on resource availability. Communicate
deployment status at frequent intervals to all project stakeholders and business
• Provide regular status updates to project stakeholders at multiple levels of the organization
• Monitored Project Plans Project, Project Charter, Tracking, Scheduling, Allocation of
Resources, Planning & Execution with tool VERSIONONE

Client: Aetna 07/15 to 09/16

Program: Health Care Reforms (HCR) Operating rules, National Accounts
Blue Bell, PA Role: IT Senior Project Manager
Involved in Full Cycle implementation using Waterfall and Agile methodology, project preparation,
business blueprint, realization, final preparation & support in all phases of APLC

• Security Projects involving FTP of secured information through privacy network with external
vendors and IRS using Amazon web servicing, Applications related to Providers, Eligibility,
Enrollments, Finance

• Co-ordination with PMO, Stakeholders / sponsors to meet their expectations on

defined timelines
• Working withexternal Security vendors companies like Ionic, Webshield and SecureKey
• Developing HIPAA compliant healthcare applications
• Execution of Multiple projects, Parallel Releases and coordinating their deliverables.
• Monitored Project Plans Project, Project Charter, Tracking, Scheduling, Allocation of
Resources, Planning & Execution
• Program Completion on time Meeting strict timelines and Budget Requirements
• Track, Plan, organize, and manage the complete Project and to Analyze the Blueprint
on a weekly Basis.

Client: Anthem/WellPoint BCBS 07/13 to 04/15

Program: Anthem/WellPoint WGS Indianapolis,
IN Program: BlueCare Partnership- Dual Enrollment Boston,
MA Role: Program Manager 03/13 to 07/13

As a Program Manager, responsible for managing the planning, organizing and implementation of
complex strategic projects (highly visible initiatives crossing multiple functions, Divisions and
Business Units). This includes taking projects from initiation through final implementation;
assembling a matrix project team, including identification and securing of resources needed, and;
assigning responsibilities based upon the project plan.

• Dual enrollment for 16+ applications related to Providers, Claims, Enrollments, Finance
• Developing HIPAA compliant healthcare applications
• Execution of Multiple projects, Parallel Releases and coordinating their deliverables.
• Monitored Project Plans Project, Project Charter, Tracking, Scheduling, Allocation of
Resources, Planning & Execution
• Program Completion on time Meeting strict timelines and Budget Requirements
• Track, Plan, organize, and manage the complete Project and to Analyze the Blueprint
on a weekly Basis.
• Expertise in BPM (Business Process Automation / Management, Testing, Quality
Assurance Customer Management & Vendor Management

Client: Humana Health Insurance04/11 to 04/12

Program: Clinical IT ICD-10 Program for 35+ applications Louisville, KY

Role: Project/Program Manager 04/11 to
04/12

Involved in Full Cycle implementation using Waterfall and Agile methodology, Vendor
management, project preparation, business process re-engineering, business blueprint, realization,
final preparation & support

• ICD-10 remediation for all 35+ Clinical applications related to Authorizations and Referrals.
• Developing HIPAA compliant healthcare applications
• Execution of Multiple projects, Parallel Releases and coordinating their deliverables.
• Monitored Project Plans Project, Project Charter, Tracking, Scheduling, Allocation of
Resources, Planning & Execution
• Program Completion on time Meeting strict timelines and Budget Requirements

• Track, Plan, organize, and manage the complete Project and to Analyze the Blueprint
on a weekly Basis.
• Co-ordination with Stakeholders / sponsors to meet their expectations on defined timelines
• Lead team, Operation Strategy, Change Request, Version and Configuration Management
• Participated in Executive’s Escalation calls with cross Functional Project Managers on
Various ongoing issues and solution for Improvement in productivity with Respect to
Business Needs.

Client: Farmers Insurance Group 01/99 to

04/11

Program: Farmers Automated Conversion Project – Data Migration Simi Valley, CA

Role: Program Manager
02/10 to 04/11

• Execution of Parallel Releases and coordinating their deliverables.

• Created Project Plans in MS – Project, Project Charter, Tracking, Scheduling, Allocation
of Resources, Planning & Execution
• Project Completion on time Meeting strict timelines and Budget Requirements
• Track, Plan, organize, and manage the complete Project and to Analyze the Blueprint
on a weekly Basis.
• Co-ordination with Stakeholders / sponsors to meet their expectations on defined timelines

Program: Farmers All Billing System (SAP-FSCD)Simi Valley, CA

Role: Program/Project Manager 02/08 to 04/11

Involved in Full Cycle implementation using Waterfall methodology: project preparation, business
process re-engineering, business blueprint, realization, final preparation & support

• Developed Project Plans in MS–Project, Project Charter, Tracking, Scheduling, Allocation

of Resources, Planning & Execution
 • Project Completion on time Meeting strict timelines and Budget Requirements
• Negotiated cost estimate with clients: maintained daily contact with clients at location sites.
Developed strong employee and sub-contractor productivity and ability to identify; and
eliminate work hazards and managed documentation updated for all new deployments done in
the projects.
• Track, Plan, organize, and manage the complete Project and to Analyze the Blueprint
on a weekly Basis.
• Co-ordination with Stakeholders / sponsors to meet their expectations on defined timelines
• Developed a Seasonal staffing program that eliminated the need for consultants.
• Performed Key Management Role / managing day to day activity of the team 24/7
support policies and security policy setup.
• Lead team, Operation Strategy, Change Request, Version and Configuration Management
• Excellent People management skills with the team and Shared a Great Rapport working
with Clients and Business Users. Also, Drive Customer supported activities and Managed
Documentation for all projects updated.
• Managed / Co-ordinate Deployment calls & Production Outages on multiple
Applications. With Cross - Functional teams.

Project: Easy pay andPrematic Billing System Simi Valley, CA

Role: Project Manager/Lead 01/99to
02/08

• Managing Daily support team.

• Subject matter expert for Multi line Billing System
• Execution of Parallel Releases and coordinating their deliverables
• Lead team, Operation Strategy Change Request, Version and Configuration Management
• Quality management
• Operation management
• Analyzed, Designed and developed err reprocessing scenario for the
billing system.
• Involved in reprocessing and synchronizing corrupt data in DB2
database And COGEN.