Mahesh Raman

Cell: (954) 857-5249

Email: rmahesh29@yahoo.com

Summary:
 Expert in planning, organizing and managing resources to successfully complete strategic goals and objectives
while honoring predetermined constraints.
 Pro-active, performance-driven professional with over 23 years of progressive expertise in leadership and problem
solving for Insurance, Banking & Financial Services, Retail, Travel and Telecommunication industries.
 Versatile, innovative management professional able to see the “big picture” while staying on top of all the details.
 Strong interpersonal skills to involve and influence key stakeholders.
 Proven success in managing cross functional, cross cultural teams and aligning technology processes and
services with business goals in successfully delivering complex mission critical programs for Clients.
 Expert in M&A and post-merger integration experience, migrations, Client Relationship Management, Consulting
and Delivery Management, Strategies Execution and building long term relationship.

Education:
 BE, Computer Science and Engineering, SRM University, Chennai, India, 1995

Skills: IT alignment, IT Strategy and Vision Formulation, Gap analysis, Investment Prioritization, Planning, IT
Transformation and Modernization, IT enablement to support business capabilities, IT Optimization and Global IT
management, High Availability Systems, Risk Analysis Client Relations ,Cost Management ,Crisis Management
,Global Team Management ,Negotiation ,Project Management ,Quality Assurance ,Resource Management ,Risk
Management ,Schedule Management ,Scope Management ,Strategic Planning ,Talent Recruitment ,Vendor
Management
 Platforms/Frameworks/Operating Systems: J2EE, Weblogic, Linux, Solaris, Client Server Computing, IBM
Mainframes, SOA Web Services, Windows, UNIX, MVS/TSO/CICS
 Databases :Microsoft SQL Server, Oracle, DB2, MS Access, Lotus Notes
 Technology Stack :Java, .NET, UNIX Shell, Cobol, Easytrieve, JCL, REXX, C, C++, XML, WSDL, API, IoT,
Azure, AWS, PL/SQL, MS Office 365, Google Suite, Earned Value Analysis (EVA), VSAM, FileAid, OMEGAMON,
XMODS, EDI, GENTRAN, ChangeMan, ABC Flowcharter, INSYNC, MQSeries, Xpeditor, InterTest, SmartTest,
Hiperstation Test Script recorder and player, ServiceNow, UML, Rational Tools (Clear Case & Clear Quest),
Requisite Pro, Quality Center, JIRA, Confluence, Quickbase, Sharepoint, REMEDY, Primavera, NetSuite,
SourceSafe, SoapUI, XmlSpy, HTML, CSS, ALM, Google suite, Forms, DevOps, Web services, PPM, CLARITY.
 Methodologies :SDLC, ITUP, RUP, Waterfall, AGILE, SAFe, PMBOK, CRM
 Compliance Tools :PCI, SOX, COBIT, ISO, ITIL
 Product:GEAC – Dunn & Bradstreet Financial product pertaining to AP, GL & FA ,COGEN – CSC Insurance
product pertaining to P&C, INGENIUM – Solcorp’s Insurance product pertaining to L&A, WYNSURE – Wyde’s
Insurance product pertaining to Life & Annuities

Awards:
 Award in recognition of work accomplished by the Quality Assurance Team in Farmers Insurance
 Extraordinary Performance Award for successfully transitioning the British Telecom project
 Excellence Award for successfully completing the NGA Transformation project @ American Express
 Outstanding Contribution Award towards Client Delivery and exceeding Client expectations @ Mphasis.

Experience:

Prokarma, Atlanta, GA Feb 2019 – Present

Client – T-Mobile, Atlanta, GA
Project / Program Manager
 As part of DSG group leading the cross provisioning workstream for the RnR Integration program and responsible
for all integration projects under the Order Management & DND domains.
 Responsible for coordinating and supporting integration planning, tracking and processes for new acquisitions
 Perform company & competitor research and implement due diligence across workstreams.
 Working directly with client senior management teams, board members and stakeholders throughout all phases of
transaction advisory and execution.
 Prepare proposals for mergers, company divestitures or acquisitions related services.
 Create presentations for senior management and other key stakeholders.
 Ensure processes are flexible and scalable enough to evolve with our business while assuring governance.
 Provide leadership to ensure team success and help team members achieve project goals.
 Manage the core functions of the integration effort and provide structure for the overall integration delivery.
UST Global, Alpharetta, GA May 2018 – Jan 2019
Client – Equifax Systems, Alpharetta, GA
Project / Program Manager
 As part of the Auto Gen Lead Program by accurately predicting and building models based off the Data assets
after understanding Consumer Purchase considerations thereby helping the OEMs and Dealers to best find in-
market consumers and optimize those leads in the most efficient and effective manner.
 Provide periodic updates on department activities and initiatives to Management, Board of Directors, Stake
Holders and Audit committee as required.
 Ensure Programs are defined, tracked, delivered on-time, within budget, and to an agreed-upon quality/scope.
 Provide technical and analytical guidance to Project Managers and act as an Internal Consultant, advocate,
mentor and change Agent.
 Document and share the vision of the product with stakeholders.
 Provide outstanding services and ensure customer satisfaction.
 Weekly / Monthly Status Reporting of the progress of the projects to the VP / Stakeholders for the Clients.

Verizon Telematics, Atlanta, GA Jul 2016 – Apr 2018

Enterprise Program Manager
 Leading the OEM program and managing critical multimillion dollar projects with the Toyota OEM Partner.
 As part of the Merger and Acquisition managing the various work streams in successfully completing the
Integration of the new acquired companies with Verizon by having a defined set of processes and performing the
functions needed in a collaborative, efficient and productive way.
 Work with the M&A organization and SME’s to execute operational diligence for all acquisitions.
 Develop detailed integration plan with milestones and key deliverables and ensure smooth transition from due
diligence to integration.
 Incorporate effective change and risk management controls.
 Manage the core functions of the integration effort and provides structure for the overall integration delivery.
 Provide periodic updates to the Management and the M&A Steering Committee.
 Conduct Day 1 readiness assessment prior to go live and execute post-signing integration kick-off meetings.
 Evolve enterprise-wide IT project and program management practices, governance, processes and metrics.
 Collaborate with Business and work with various teams to prepare RFP’s and proposals for new opportunities.
 Organize stakeholder feedback in user stories.
 Partner with IT peers and business Units to improve portfolio prioritization process.
 Provide outstanding services and ensure customer satisfaction.

Majesco Mastek, Atlanta, GA May 2015 – Jun 2016

Mphasis (An HP Company), Newyork, NY Apr 2014 – Apr 2015
Client – Hallmark Financials, Texas Farm Bureau, Dallas Fort Worth, TX
Client – AIG Benefit Solutions Group, Neptune, NJ
Delivery Manager
 As a single point of contact manage the Client communications and responsible for the Account and Delivery.
 Align the sales proposal, client expectations, Legal (Contract), Finance (Billing), and scope to ensure solution
is effectively understood by all parties in terms of the solution to be delivered
 Collaborate with the senior executives in identifying new opportunities and work with various teams to prepare
RFP’s and proposals and successfully convert them to projects.
 Understand Client needs and identify new business opportunities and successfully convert them to projects
thereby growing the Account and increasing the revenue.
 Negotiate business contracts and costs with customers and develop Business proposals / customized
programs to meet Client needs and close out business.
 Develop technology roadmaps and plans to ensure ongoing viability, business efficacy and cost effectiveness
of key technologies.
 Provide leadership to cross-functional teams to deliver projects on time, budget and quality
 Coordinate with all impacted business processes to support the transition from sales to delivery and from
delivery to operational support
 Weekly Reporting of the progress to Senior Leadership, Sponsors & Key Stakeholders.
 Manage risks – identify, perform qualitative and quantitative analysis, plan responses.
 Successfully managed a team that included 40+ offshore (India & France) and 30+ onsite.
 Provide leadership to cross-functional teams to deliver projects on defined time, budget and quality
 Involved in the recruitment process and performance appraisals.
Cognizant Technology Solutions, Teaneck, NJ Jan 2010 – Mar 2014
Client – First Data Corporation, Coral Springs, FL
Client – American Express, Phoenix, AZ
PMO Project Manager
 Plan engagements within constraints of delivering on time, budget and scope objectives, including acquiring
resources and coordinating efforts of team members.
 Responsible for leading transition, managing relationships, delivery, driving client satisfaction and enabling robust
governance of Cognizant industry standards.
 Demonstrated outstanding leadership consistently scoring 90% or greater on Client Satisfaction surveys
distributed to study engagement managers for project initiation, monitoring & closeout phases.
 Manage IT PMO function and subordinates, including their project assignments.
 Deliver continuous improvement proposals within the PMO process to drive simplification and increase value add
of our PMO processes and team.
 Manage risks – identify risks, perform qualitative and quantitative analysis, plan risk responses
 Successfully led a team of 120+ resources on a 80/20 Offshore / onsite work model.
 Participate in staff recruitment, retention activities, performance reviews and training needs.

Kaltech International, Duluth, GA Sep 2007 – Jan 2010

Client – Southwest Airlines, Dallas, TX
Program Manager
 Managed the SWA Loyalty Program and led a team of 50 people, internal personnel and multi-vendor teams in a
matrix organization and successfully delivered the Rapid Rewards conversion. The total budget was 8 Million.
 Plan and organize goals for releases for the Rapid Rewards portfolio.
 Spearheaded requirements gathering, design, development, deployment and conducted Tollgate presentations.
 Streamline the development process to help team meet customer needs. Remove roadblocks and mitigate risks.
 Identifying resources and allocating of tasks and monitoring daily work efforts.
 Track the progress of the projects by developing an integrated project plan outlining the tasks and work efforts,
dependencies, milestones and critical path in detail.
 Ensure application delivery with superior quality for the new Rapid Rewards Database for Loyal Members and
compliance to PCI regulations.

Patni Computer Systems, Cambridge, MA Mar 2005 – Sep 2007

Client – State Farm Insurance, Bloomington, IL
Senior Project Manager
 Managed the Enterprise Oversight of Financial Reporting Controls program in conjunction to the Sarbanes Oxley
Act concerned with Section 404 to help ensure reliable financial reporting. The total budget was 5 Million
 Identify candidates most capable of delivering an optimal solution based on the Evaluation Criteria.
 Interview business users to gather requirements. Organized and moderated workshops for focus groups.
 Review the Test Strategy, System / Acceptance Test Plans and the Test Cases for testing the tools short listed.
 Recommend a product from the list of short listed candidates.
 Involved in hiring, performance management, mentoring and performance appraisals.

Zensar Technologies, Pune, INDIA Aug 2003 – Feb 2005

Client – British Telecom, Cardiff, UK
Technical Project Manager
 Overseeing all aspects of the Merger and acquisition including valuation, due diligence, negotiation and
integration of acquisition targets and complete transition of the Automated Supply Chain (ASC) system.
 Created KAD’s, defined the Transition approach / KTRT Plan and monitor the overall Transition progress.
 Coordinating with Offshore and imparting the knowledge base and taking care of 24/7 Production support.

BTL Solcorp, Mississauga, CANADA Oct 2002 – Jul 2003

Client – Solcorp, Mississauga, ON
Project Manager
 Studying the INGENIUM Insurance Product and customizing it to suit to Aflac’s (Client’s) specification that
involved coding, testing and delivery and thereafter production support.

Datamatics America Inc, New York, NY Feb 1997 – Sep 2002

Client – Bank of America, Charlotte, NC
Client – Farmers Insurance, Los Angeles, CA
Client – Nationwide Insurance, Columbus, OH
Client – Computer Science Corporation, Austin, TX
Business / Systems Analyst

Fuzzy Logic Technologies, Chennai, IN Jan 1996 – Jan 1997

Programmer