Fintech

FINTECH

Table of Contents
 Table of Contents

01 Drivers of Fintech development

Disrupting factors for global banking sector 2018 02
Impact of fintech on banking products and services globally 2018 03
Mobile banking users in the U.S. 2018-2022 04
Distribution of personal loans in the U.S. 2013-2018, by source 05
Retail: accepted digital payment methods 2018 06
Future fintech or bank use for B2B payments worldwide in 2019 and 2020 07

02 Banking sector perspective

Priorities for financial services organizations globally 2020 09
Most useful bank strategies for promoting innovation globally 2018 10
European and North-American banks' IT expenditure on new technology 2013-2022 11

03 Investments in Fintech
Value of investment in Fintech globally 2011-2019 13
 Table of Contents

Quarterly value of investment in Fintech globally 2014-2020 14

Global venture capital funding for digital banks 2017-2019 15
Total investments into fintech companies globally 2010-2020 16
Value of global VC investment in Fintech 2010-2019 17

04 Leading Fintech locations

Number of Fintech startups worldwide 2021, by region 19
Leading countries for Fintech adoption 2019, by category 20
Fintech adoption rates in financial management 2019, by country 21
Fintech adoption rates in financing by country 2019, by country 22
Fintech adoption rates in insurance by country 2019, by country 23

05 Leading Fintech companies

Number of Fintech companies founded globally 2008-2018, by industry 25
Leading Fintech deals globally 2020 26
 Table of Contents

Largest U.S. fintech companies 2020, by value 27

06 Consumer perspective
Global consumer fintech adoption rates 2015-2019, by category 29
Global growth in finance app usage during COVID-19 2020 30
Satisfaction with digital tool advice given by banks U.S. 2020, by race 31
Age of financial and non-financial app users in the U.S. 2019 32
Gender of financial and non-financial app users in the U.S. 2019 33
Education of financial and non-financial app users in the U.S. 2019 34
RoboAdvisor usage in the U.S. 2020 35
FINTECH

Drivers of Fintech development

Most important factors disrupting banking sector according to senior banking executives worldwide
in 2018
Disrupting factors for global banking sector 2018

Share of respondents
0% 10% 20% 30% 40% 50% 60% 70% 80%

Customer expectations 70.8%

Regulatory pressure 58.3%

Increasing demand for digital channels 54.2%

Emerging technologies (Blockchain, Artificial Intelligence, etc) 50%

Banking offerings from FinTechs and BigTechs (such as Google, Amazon, Facebook, Apple,
45.8%
Alibaba, Tencent, etc)

Cost and margin pressures 33.3%

Emergence of non-banking sectors (such as telcos and retailers) into the banking value chain 29.2%

Macroeconomic environment 25%

Note(s): Worldwide; 2018; 60 respondents; senior banking executives of leading banks across 23 markets
Further information regarding this statistic can be found on page 37.
2 Source(s): Capgemini; EFMA; ID 946835 Drivers of Fintech development
Impact of non-traditional financial firms on selected banking products and services according to
senior banking executives worldwide in 2018
Impact of fintech on banking products and services globally 2018

Share of respondents
0% 10% 20% 30% 40% 50% 60% 70% 80%

Wallets and mobile payments 66.7%

Cards and other traditional payments 62.5%

Savings and checking accounts 33.3%

Value added services 29.2%

Loans/mortgages 12.5%

Wealth and asset management services 8.3%

Note(s): Worldwide; 2018; 60 respondents; senior banking executives of leading banks across 23 markets
Further information regarding this statistic can be found on page 38.
3 Source(s): Capgemini; EFMA; ID 946886 Drivers of Fintech development
Share of population using digital banking in the United States from 2018 to 2022
Mobile banking users in the U.S. 2018-2022

70%
64.6% 65.3%
62.7% 63.8%
61.3%
60%

50%
Share of population

40%

30%

20%

10%

0%
2018 2019 2020 2021 2022

Note(s): United States; April 2018; 18 years and older

Further information regarding this statistic can be found on page 39.
4 Source(s): Accenture; eMarketer; ID 946109 Drivers of Fintech development
Share of personal loans granted in the United States from 2013 to 2018, by source
Distribution of personal loans in the U.S. 2013-2018, by source

Bank Credit union Finance company Fintech

45%
40%
39%
40% 38%
35% 35%
35%
32%
31%
30%
29%
30% 28% 28%
Share of loans

25%
24%
25% 23%
22% 22%
21% 21%
19%
20%
16%
15% 13% 13%
11%
10%
5%
5%

0%
2013 2014 2015 2016 2017 2018

Note(s): United States; 2013 to 2018

Further information regarding this statistic can be found on page 40.
5 Source(s): TransUnion; ID 935629 Drivers of Fintech development
Digital payment methods that North American retailers accept or plan to accept as of December
2018
Retail: accepted digital payment methods 2018

Share of respondents

Already accept Accept within 2 years Wait and see approach

0% 20% 40% 60% 80% 100% 120%

Apple Pay 50% 32% 18%

Masterpass by Mastercard* 45% 25% 30%

Visa Checkout 43% 25% 32%

Mobile POS payments 43% 32% 25%

PayPal 36% 34% 30%

Google Pay 34% 39% 27%

Chase Pay 28% 26% 46%

Private (retailer branded) closed loop payments 25% 19% 56%

Samsung Pay NFC 20% 25% 55%

Note(s): North America; November and December 2018; 500 retailers

Further information regarding this statistic can be found on page 41.
6 Source(s): Boston Retail Partners; Fujitsu; ID 384921 Drivers of Fintech development
Over the next 1-3 years, how do you expect your use of fintech payment solutions vs. those of
banks to change?
Future fintech or bank use for B2B payments worldwide in 2019 and 2020

2019 2020

40%

34%
35%
31%
30%
27%
Share of respondents

25%
24%
25%

20%
17%
16%
15%

10% 8% 8%
6%
5%
2% 2%

0%
We plan to significantly We plan to increase our use We will maintain current We plan to increase our use We plan to significantly Unsure
increase our use of bank of bank payment solutions usage levels of fintech/bank of fintech payment solutions increase our use of fintech
payment solutions solutions payment solutions

Note(s): Worldwide; March to July 2020; 18 years and older; 300*; Coporate roles, including treasurer and CFO
Further information regarding this statistic can be found on page 42.
7 Source(s): Strategic Treasurer; ID 1084937 Drivers of Fintech development
FINTECH

Banking sector perspective

Strategic priorities for financial services organizations worldwide in 2020
Priorities for financial services organizations globally 2020

Share of respondents

2020 2019

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

80%
Improve digital experience for consumers
84%
49%
Enhance data analytics capabilities
42%
38%
Reduce operating costs
32%
22%
Improve innovation culture
31%
25%
Digitize back-office operations
28%
23%
Recruit or retain talent to meet changing needs
19%
19%
Update legacy operating system
19%
16%
Meet regulatory and compliance specifications
16%
12%
Invest in and/or partner with alternative fintech providers
13%
12%
Improve components of security and authentication
9%

Note(s): Worldwide
Further information regarding this statistic can be found on page 43.
9 Source(s): The Financial Brand (Digital Banking Report); ID 933598 Banking sector perspective
Leading strategies to improve digital culture and promote innovation according to senior banking
executives worldwide in 2018
Most useful bank strategies for promoting innovation globally 2018

Share of respondents
0% 10% 20% 30% 40% 50% 60% 70% 80%

Embracing agility and faster innovation 70.8%

Having incubators and/or accelerators 58.3%

Invest in emerging technologies 54.2%

Overhauling legacy architecture and building digital business processes 54.2%

Building an open IT architecture 50%

Removing silos 41.7%

Note(s): Worldwide; 2018; 60 respondents; senior banking executives of leading banks across 23 markets
Further information regarding this statistic can be found on page 44.
10 Source(s): Capgemini; EFMA; ID 946903 Banking sector perspective
Share of banks' IT spending on new technology in North America and Europe from 2013 to 2022
European and North-American banks' IT expenditure on new technology 2013-2022

North America Europe

60%

50% 48%
44%
40%
Share of bank's IT budget

40% 37%
33% 33%
30% 31%
28% 29%
30% 27% 27%
25% 26%
24%
21%
19%
20% 17%
15%
13%

10%

0%
2013 2014 2015 2016 2017 2018 2019 2020* 2021* 2022*

Note(s): North America, Europe; 2013 to 2019

Further information regarding this statistic can be found on page 45.
11 Source(s): Deloitte; Celent; Wall Street Journal; ID 1112713 Banking sector perspective
FINTECH

Investments in Fintech
Value of investment in Fintech sector worldwide from 2011 to 2019 (in billion U.S. dollars)
Value of investment in Fintech globally 2011-2019

80
72.94

70

60
Value in billion U.S. dollars

51.51
50

40
33.9

30 27.4
25.05

20
14.4

10
2.9 4
2.5

0
2011 2012 2013 2014 2015 2016 2017 2018 2019*

Note(s): Worldwide
Further information regarding this statistic can be found on page 46.
13 Source(s): FinTech Global; ID 557237 Investments in Fintech
Value of investment in Fintech globally from 1st quarter 2014 to 4th quarter 2020 (in billion U.S.
dollars)
Quarterly value of investment in Fintech globally 2014-2020

90

80 77.1

70
Value in billion U.S. dollars

60
50.6
50
41.1
39.1
40
32.4 31 29.7
30
24.2
22.3 21.3
19.6 20.4 19.7
18.7
20 15.1 15 15.5 16.3 14.7 15.9
12.8 14.2 13.7
11.6
8.4 8.8 9.9
10 7

0
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
2014 2014 2014 2014 2015 2015 2015 2015 2016 2016 2016 2016 2017 2017 2017 2017 2018 2018 2018 2018 2019 2019 2019 2019 2020 2020 2020 2020

Note(s): Worldwide; Q1 2014 to Q4 2020

Further information regarding this statistic can be found on page 47.
14 Source(s): PitchBook; KPMG; ID 667710 Investments in Fintech
Venture capital funding for digital banks worldwide from Q1 2017 to Q3 2019 (in million U.S.
dollars)
Global venture capital funding for digital banks 2017-2019

Q1 Q2 Q3 Q4

1,400
1,300

1,200

1,000
VC in million U.S. dollars

859

800 758
710

583
600
483
442
400

221
175 150
200
63

0
2017 2018 2019

Note(s): Worldwide; Q1 2017 to Q3 2019

Further information regarding this statistic can be found on page 48.
15 Source(s): Forbes; CB Insights; ID 1113167 Investments in Fintech
Total value of investments into fintech companies worldwide from 2010 to 2020 (in billion U.S.
dollars)
Total investments into fintech companies globally 2010-2020

180
168

160
145.9

140
Value in billion U.S. dollars

120
105.3
100

80
67.1
63.4
59.2
60
45.4

40

18.9
20
9 6 4
0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Note(s): Worldwide; 2010 to 2020

Further information regarding this statistic can be found on page 49.
16 Source(s): KPMG; PitchBook; ID 719385 Investments in Fintech
Value of global venture capital investment in Fintech companies from 2010 to 2019 (in billion U.S.
dollars)
Value of global VC investment in Fintech 2010-2019

60
55.35
53.3

50
Value in billion U.S. dollars

40

30 26.65
23.38
21.21
20

13.36

10
4.84
2.63 3.23
1.89

0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Note(s): Worldwide; 2010 to 2019

Further information regarding this statistic can be found on page 50.
17 Source(s): Accenture; ID 412642 Investments in Fintech
FINTECH

Leading Fintech locations

Number of Fintech startups worldwide from 2018 to February 2021, by region
Number of Fintech startups worldwide 2021, by region

Americas EMEA APAC

30,000

25,000
6,129

20,000
Number of companies

4,765

15,000 9,311

7,385
2,864 2,849
10,000

3,581 3,583

5,000 10,605
8,775
5,686 5,779

0
2018 2019 2020 February 2021

Note(s):February 2021
Further information regarding this statistic can be found on page 51.
19 Source(s): BCG; ID 893954 Leading Fintech locations
Leading countries for Fintech adoption 2019, by category
Leading countries for Fintech adoption 2019, by category

Banking and payments Financial management Financing Insurance

China 92% 91% 89% 62%
U.S. 52% 49% 41% 31%
Mexico 49% 36% 31% 23%
South Africa 47% 43% 34% 26%
U.K. 41% 37% 34% 24%
Total 56% 51% 46% 33%

Note(s): Worldwide; January 15 to 30, 2019; 18 years and older; 1,000*; Senior decison makers of SME organizations
Further information regarding this statistic can be found on page 52.
20 Source(s): BI Intelligence; EY; ID 942325 Leading Fintech locations
Fintech adoption rates in financial management sector in selected countries worldwide in 2019
Fintech adoption rates in financial management 2019, by country

Share of SMEs using Fintech solutions

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

China 91%

U.S. 49%

South Africa 43%

U.K. 37%

Mexico 36%

Note(s): Worldwide; January 15 to 30, 2019; 1,000*

Further information regarding this statistic can be found on page 53.
21 Source(s): BI Intelligence; EY; ID 942354 Leading Fintech locations
Fintech adoption rates in financing sector in selected countries worldwide in 2019
Fintech adoption rates in financing by country 2019, by country

Share of SMEs using Fintech solutions

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

China 89%

U.S. 41%

South Africa 34%

U.K. 34%

Mexico 31%

Note(s): Worldwide; January 15 to 30, 2019; 18 years and older; 1,000*; Senior decison makers of SME organizations
Further information regarding this statistic can be found on page 54.
22 Source(s): BI Intelligence; EY; ID 942362 Leading Fintech locations
Fintech adoption rates in the insurance sector in selected countries worldwide in 2019
Fintech adoption rates in insurance by country 2019, by country

Share of SMEs using Fintech solutions

0% 10% 20% 30% 40% 50% 60% 70%

China 62%

U.S. 31%

South Africa 26%

U.K. 24%

Mexico 23%

Note(s): Worldwide; January 15 to 30, 2019; 18 years and older; 22,535 respondents
Further information regarding this statistic can be found on page 55.
23 Source(s): BI Intelligence; EY; ID 942365 Leading Fintech locations
FINTECH

Leading Fintech companies

Number of Fintech companies founded worldwide from 2008 to 2018, by industry
Number of Fintech companies founded globally 2008-2018, by industry

Banking and capital markets Investment management Insurance Real estate

800

700

600 255
Number of companies founded

187
500 149
180

400 102 146

144
82
300 54 174 66
57 65
73 76

200 50 44 35
68 177
42 54 23 281 252 258
43 19
100 186 188 15
18 6
110 131 52
69 89
3
25
0 0
4
1
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018*

Note(s): Worldwide; 2008 to 2018

Further information regarding this statistic can be found on page 56.
25 Source(s): Deloitte; ID 915552 Leading Fintech companies
Leading Fintech transactions globally in 2020 (in billion U.S. dollars)
Leading Fintech deals globally 2020

Transaction value in billion U.S. dollars

0 5 10 15 20 25

TD Ameritrade (US) 22

Credit karma (US) 7.1

Vertafore (US) 5.35

Honey Science (US) 4

Gojek (Indonesia) 3

IberiaBank (US) 2.54

Avaloq (Switzerland) 2.3

Paya (US) 1.3

Openo Lending (US) 1.3

Galileo (US) 1.2

Note(s): Worldwide; 2020

Further information regarding this statistic can be found on page 57.
26 Source(s): KPMG; PitchBook; ID 667756 Leading Fintech companies
Largest fintech companies in the United States in 2020, by value (in billion U.S. dollars)
Largest U.S. fintech companies 2020, by value

40

35
35

30
Value in billion U.S. dollars

25

20

15

10
10 8.1 7.6
5.8 5.3 4.8
5 4 3.8 3.7

0
Stripe Ripple Coinbase Robinhood Chime Plaid SoFi Credit Karma Opendoor Root

Note(s): United States; 2020

Further information regarding this statistic can be found on page 58.
27 Source(s): Forbes; ID 1130150 Leading Fintech companies
FINTECH

Consumer perspective
Consumer fintech adoption rates globally from 2015 to 2019, by category
Global consumer fintech adoption rates 2015-2019, by category

2015 2017 2019

80% 75%

70%

60%

50%
50% 48%
Adoption rate

40%
34%
29%
30% 27%
24%
20%
20% 18% 17%

10% 10%
10% 8% 8%
6%

0%
Money transfer and payments Savings and investments Budgeting and financial planning Insurance Borrowing

Note(s):From February 4, 2019 to March 11, 2019; 27,103 digitally active adults*; 27 markets worldwide
Further information regarding this statistic can be found on page 59.
29 Source(s): EY; ID 1055356 Consumer perspective
Growth in average weekly usage of finance apps during the COVID-19 pandemic in selected
countries from December 29, 2019 to March 1, 2020
Global growth in finance app usage during COVID-19 2020

60%
55%

50%

40%
35%
Growth

30%

20% 20%
20%
15% 15%

10%
5%

0% 0%
0%
Japan South Korea United States China Germany Italy United Kingdom France Spain

Note(s): Worldwide; December 29, 2019 to March 1, 2020

Further information regarding this statistic can be found on page 60.
30 Source(s): Payments Card Yearbook; ID 1116563 Consumer perspective
Satisfaction levels of banking activities related to receiving advice from bank on digital tool usage in
the United States in 2020, by race
Satisfaction with digital tool advice given by banks U.S. 2020, by race

Very satisfied Satisfied Dissatisfied Very dissatisfied

120%

100%
5%
7% 19%

80%
Share of respondents

26%
19%

60%

31%
40%
62%

20%
31%

0%
White Americans Black Americans

Note(s): United States; March to June 2020

Further information regarding this statistic can be found on page 61.
31 Source(s): McKinsey; ID 1142526 Consumer perspective
Financial and non-financial app users in the United States in 2019, by age
Age of financial and non-financial app users in the U.S. 2019

Financial app users Non-financial app users

40%
35%
35%

30%
Share of respondents

24%
25% 23%
20% 20%
20%
17% 17%

15% 13%
10%
9%
10%
7%
5%
5%

0%
18-24 25-34 35-44 45-54 55-64 65+
Age in years

Note(s): United States; July 31, 2019 to August 14, 2019; 3.967; Banking consumers: 1,999 financial app users and 1,968 non-financial app users
Further information regarding this statistic can be found on page 62.
32 Source(s): PayCo; Hall & Partners; ID 1091911 Consumer perspective
Financial and non-financial app users in the United States in 2019, by gender
Gender of financial and non-financial app users in the U.S. 2019

Financial app users Non-financial app users

70%

60% 58%
53%

50% 47%
Share of respondents

42%
40%

30%

20%

10%

0%
Female Male
Gender

Note(s): United States; July 31, 2019 to August 14, 2019; 3.967; Banking consumers: 1,999 financial app users and 1,968 non-financial app
Further information regarding this statistic can be found on page 63.
33 Source(s): PayCo; Hall & Partners; ID 1091931 Consumer perspective
Financial and non-financial app users in the United States in 2019, by education level
Education of financial and non-financial app users in the U.S. 2019

Financial app users Non-financial app users

35%
32%

30%
26%
25%
Share of respondents

20% 20%
20% 19%
16%
15% 14% 14%
12%
11%
10%

5% 4%
2% 2% 2% 2%
1%
0%
Less than a HS High school degree Some college, no Associate's degree Bachelor's degree Master's degree Professional degree Doctorate degree
degree degree
Level of education

Note(s): United States; July 31, 2019 to August 14, 2019; 3.967; Banking consumers: 1,999 financial app users and 1,968 non-financial app
Further information regarding this statistic can be found on page 64.
34 Source(s): PayCo; Hall & Partners; ID 1091940 Consumer perspective
Have you ever used a RoboAdvisor (algorithm-based digital program) for finance issues and
investments?
RoboAdvisor usage in the U.S. 2020

Share of respondents
0% 10% 20% 30% 40% 50% 60%

Yes 7%

No, but I could imagine consulting a RoboAdvisor 27%

No, I don't consider consulting a RoboAdvisor 57%

Don't know 10%

Note(s): United States; 13 Jul to 21 Aug 2020 and 5 Feb to 19 Mar 2020; 18-64 years; 4173 respondents
Further information regarding this statistic can be found on page 65.
35 Source(s): Statista Global Consumer Survey; ID 997189 Consumer perspective
FINTECH

References
Most important factors disrupting banking sector according to senior banking executives worldwide
in 2018
Disrupting factors for global banking sector 2018

Description
Source and methodology information
Nearly 71 percent of the executives surveyed listed customer expectations as a disrupting factor for the banking
Source(s) Capgemini; EFMA sector in 2018 according to Capgemini . Over half also indicated that regulatory pressure and increasing demand
for digital channels were important factors. Only one in four cited the macroeconomic environment as an element
Conducted by Capgemini; EFMA
which might be the reason for perturbances in the financial markets . The global banking sector Banks worldwide
Survey period 2018 manage trillions of dollars in assets, and a majority of adults hold traditional bank accounts . This massive
market means two things. First, even in the face of major disruptions, there will be a large core business for
Region(s) Worldwide established firms. Secondly, the inevitable disruptions will create niche markets, even if only short-term, in which
nimble firms stand to gain. Paying close attention to the disruptions in this statistic can give firms an advantage
Number of respondents 60 in this market. However, too much attention to the wrong disruption can incur costs as well.
Age group n.a.

Special characteristics senior banking executives of leading banks across 23 markets

Published by Capgemini; EFMA

Publication date September 2018

Original source World Retail Banking Report 2018, page 21

Website URL visit the website

Notes: Multiple answers were possible. The percentages represent the

respondents who said that the factor was important or very important.

Back to statistic

37 References
Impact of non-traditional financial firms on selected banking products and services according to
senior banking executives worldwide in 2018
Impact of fintech on banking products and services globally 2018

Description
Source and methodology information
This statistic shows the impact of alternative financial firms on selected banking products and services according
Source(s) Capgemini; EFMA to senior banking executives worldwide in 2018. In 2018, 66.7 percent of senior banking executives said that non
-traditional financial firms were having a large impact on wallets and mobile payments globally.
Conducted by Capgemini; EFMA

Survey period 2018

Region(s) Worldwide

Number of respondents 60

Age group n.a.

Special characteristics senior banking executives of leading banks across 23 markets

Published by Capgemini; EFMA

Publication date September 2018

Original source World Retail Banking Report 2018, page 25

Website URL visit the website

Notes: Multiple answers were possible. The percentages represent the

respondents who said that non-traditional financial firms were having a
high or very high impact.

Back to statistic

38 References
Share of population using digital banking in the United States from 2018 to 2022
Mobile banking users in the U.S. 2018-2022

Description
Source and methodology information
This statistic shows the share of population using digital banking in the United States from 2018 to 2022. In
Source(s) Accenture; eMarketer 2018, about 61 percent of Americans used digital banking, which is set to rise to 65.3 percent by 2022.
Conducted by eMarketer

Survey period April 2018

Region(s) United States

Number of respondents n.a.

Age group 18 years and older

Special characteristics n.a.

Published by Accenture; eMarketer

Publication date October 2018

Original source The Banking Industry's Dilemma, September 2018, page 4

Website URL visit the website

Notes: n.a.

Back to statistic

39 References
Share of personal loans granted in the United States from 2013 to 2018, by source
Distribution of personal loans in the U.S. 2013-2018, by source

Description
Source and methodology information
This statistic presents the distribution of personal loans issued in the United States from 2013 to 2018, by
Source(s) TransUnion source. In 2018, fintech companies provided 38 percent of personal loans, which made them the largest provider
of consumer loans in the U.S.
Conducted by TransUnion

Survey period 2013 to 2018

Region(s) United States

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by TransUnion

Publication date June 2019

Original source Personal Loans Market 2019

Website URL visit the website

Notes: n.a.

Back to statistic

40 References
Digital payment methods that North American retailers accept or plan to accept as of December
2018
Retail: accepted digital payment methods 2018

Description
Source and methodology information
This statistic presents the most common digital payment methods that North American retailers accept or plan to
Source(s) Boston Retail Partners; Fujitsu accept. As of December 2018, 36 percent of responding North American retailers were already accepting
customer payments via PayPal with 34 percent planning on accepting the payment method within the next 2
Conducted by Boston Retail Partners
years. Mobile payment usage Mobile payments have become increasingly main stream in the United States as
Survey period November and December 2018 an increasing number of users take advantage of the conveniences of digital payment options. Scanning
barcodes or using mobile apps are the most popular mobile payment methods among U.S. users. More than 12
Region(s) North America percent of mobile payment users have purchased goods at a store using their mobile device . Mobile proximity
payments , enabled though near-field-communications (NFC), are also projected to vastly increase to 118 billion
Number of respondents 500 retailers U.S. dollars in 2018, up from 3.5 billion U.S. dollars in 2014. According to industry professionals, mobile
proximity payments are one of the mobile payment types most likely to succeed .According to smartphone users
Age group n.a.
in the United States, mobile payments are a convenient way to pay for many reasons. Some of the benefits of
Special characteristics n.a. mobile payments include the speed of payment, the convenience as well as the integration with pre-existing
loyalty and coupon programs. Another well-received advantage of mobile payments was the ability to pay
Published by Boston Retail Partners; Fujitsu without sharing financial data with retailers.

Publication date January 2019

Original source POS/Customer engagement survey 2019, page 18

Website URL visit the website

Notes: Respondents were primarily vice presidents or C-level executives*

Formerly known as MasterCard PayPass, rebranded to Masterpass in
2013

Back to statistic

41 References
Over the next 1-3 years, how do you expect your use of fintech payment solutions vs. those of
banks to change?
Future fintech or bank use for B2B payments worldwide in 2019 and 2020

Description
Source and methodology information
Companies worldwide increasingly favored fintech solutions for future B2B payments in 2020, more so than bank
Source(s) Strategic Treasurer -developed payment options. Indeed, over half of the respondents that year - compared to roughly one out of
three in 2019 - planned to either increase or significantly increase fintech use. Important reasons why fintech
Conducted by Bottomline Technologies
were preferred to banks, according to the source, included the overall security of these platforms as well as their
Survey period March to July 2020 cost relative to other solutions available on the market.

Region(s) Worldwide

Number of respondents 300*

Age group 18 years and older

Special characteristics Coporate roles, including treasurer and CFO

Published by Strategic Treasurer

Publication date October 2020

Original source 2020 B2B Payments & WCM Strategies Survey Report, page 6

Website URL visit the website

Notes: The source adds the following information in regards to the respondent
regions of operation: North America: 89 percent; Latin & South America:
30 percent; Europe: 42 percent; Africa: 17 percent; Middle East: 23
percent; Asia Pacific: 36 percent. The source does not provide additional
information on [...] For more information visit our Website

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42 References
Strategic priorities for financial services organizations worldwide in 2020
Priorities for financial services organizations globally 2020

Description
Source and methodology information
This statistic presents the top strategic priorities for financial service organizations worldwide in 2020. It was
Source(s) The Financial Brand (Digital Banking Report) found that 80 percent of respondents listed an improved digital experience for their customers as one of their top
three priorities for 2020, a four point decrease from the previous year.
Conducted by The Financial Brand (Digital Banking Report)

Survey period December 2019

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by The Financial Brand (Digital Banking Report)

Publication date February 2020

Original source thefinancialbrand.com

Website URL visit the website

Notes: This question was phrased by the source as follows: "What are your top 3
strategic priorities for your organization?".

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43 References
Leading strategies to improve digital culture and promote innovation according to senior banking
executives worldwide in 2018
Most useful bank strategies for promoting innovation globally 2018

Description
Source and methodology information
This statistic shows the leading strategies to improve digital culture and promote innovation according to senior
Source(s) Capgemini; EFMA banking executives worldwide in 2018. In 2018, 54.2 percent of senior banking executives said that investing in
emerging technologies was a highly applicable strategy for their bank.
Conducted by Capgemini; EFMA

Survey period 2018

Region(s) Worldwide

Number of respondents 60

Age group n.a.

Special characteristics senior banking executives of leading banks across 23 markets

Published by Capgemini; EFMA

Publication date September 2018

Original source World Retail Banking Report 2018, page 52

Website URL visit the website

Notes: Multiple answers were possible. The percentages represent the

respondents who said that the strategy was applicable or highly applicable
for their bank.

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44 References
Share of banks' IT spending on new technology in North America and Europe from 2013 to 2022
European and North-American banks' IT expenditure on new technology 2013-2022

Description
Source and methodology information
In 2020, North American banks were expected to spend up to 40 percent of their IT budget on new technology,
Source(s) Deloitte; Celent; Wall Street Journal while European banks invested almost 30 percent. In the upcoming years, banks' expenditure on the new
technology is forecast to grow in both Europe and North America.
Conducted by Celent; Wall Street Journal

Survey period 2013 to 2019

Region(s) North America, Europe

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Deloitte

Publication date December 2019

Original source deloitte.com

Website URL visit the website

Notes: *Forecast.

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45 References
Value of investment in Fintech sector worldwide from 2011 to 2019 (in billion U.S. dollars)
Value of investment in Fintech globally 2011-2019

Description
Source and methodology information
This statistic presents the value of investment in Fintech sector worldwide from 2011 to the first quarter of 2019.
Source(s) FinTech Global In the first quarter of 2019, the value of Fintech financing globally amounted to approximately 33.9 billion U.S.
dollars.
Conducted by FinTech Global

Survey period 2011 to 2019*

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by FinTech Global

Publication date August 2019

Original source fintech.global

Website URL visit the website

Notes: *Until Q1 2019.

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46 References
Value of investment in Fintech globally from 1st quarter 2014 to 4th quarter 2020 (in billion U.S.
dollars)
Quarterly value of investment in Fintech globally 2014-2020

Description
Source and methodology information
The value of investment in Fintech globally fluctuated considerably between the first quarter of 2014 and the
Source(s) PitchBook; KPMG fourth quarter 2020. In the fourth quarter of 2020, investments in Fintech worldwide amounted to 50.6 billion U.S.
dollars.
Conducted by PitchBook; KPMG

Survey period Q1 2014 to Q4 2020

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by KPMG

Publication date March 2021

Original source The Pulse of Fintech H2 2020, page 10

Website URL visit the website

Notes: Includes venture capital, private equity, and merger and acquisition deals.

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47 References
Venture capital funding for digital banks worldwide from Q1 2017 to Q3 2019 (in million U.S.
dollars)
Global venture capital funding for digital banks 2017-2019

Description
Source and methodology information
Venture capital funding for digital banks is on the rise worldwide. In the third quarter of 2019, it amounted to 1.3
Source(s) Forbes; CB Insights billion U.S. dollars alone, whereas global venture capital funding reached only 175 million U.S. dollars in the first
quarter of 2017. Venture capital is a type of financing, provided to startup companies by investors.
Conducted by CB Insights

Survey period Q1 2017 to Q3 2019

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Forbes

Publication date November 2019

Original source forbes.com

Website URL visit the website

Notes: Data for Q4 2019 wasn't provided by the source.

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48 References
Total value of investments into fintech companies worldwide from 2010 to 2020 (in billion U.S.
dollars)
Total investments into fintech companies globally 2010-2020

Description
Source and methodology information
The total value of investments into fintech companies worldwide increased dramatically between 2010 and 2019,
Source(s) KPMG; PitchBook when it reached 168 billion U.S. dollars. In 2020, however, fintech companies saw investments drop by more
than one third, reaching a value of 105.3 billion U.S. dollars. The Americas were the region attracting the most
Conducted by KPMG; PitchBook
investments in the sector , accounting for nearly 80 percent of the total. What is fintech? The term fintech is used
Survey period 2010 to 2020 to describe innovative startup companies operating in the financial sector which apply modern technology
solutions in the financial services industry to offer digitally enhanced products and allow widespread access to
Region(s) Worldwide financial products at a lower cost than traditional players. As of February 2021, the Americas were home to
10,605 fintech startups , making it the region with the most fintech startups globally. Fintech adoption rate The
Number of respondents n.a. adoption of fintech products among consumers has grown significantly in recent years. According to a 2019
survey, money transfer and payment services were the most widely adopted fintech category among consumers.
Age group n.a.
While this was the case, the fastest growing fintech segment was insurance, with its consumer adoption rate
Special characteristics n.a. growing by 40 percentage points.

Published by KPMG

Publication date March 2021

Original source Pulse of Fintech H2 2020, page 4

Website URL visit the website

Notes: n.a.

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49 References
Value of global venture capital investment in Fintech companies from 2010 to 2019 (in billion U.S.
dollars)
Value of global VC investment in Fintech 2010-2019

Description
Source and methodology information
This statistic presents the value of global venture capital investment in Fintech companies from 2010 to 2019.
Source(s) Accenture The term Fintech is used to describe the start-up innovative companies operating in the financial sector, which
provide modern technology solutions to financial services companies. The VC investments in Fintech companies
Conducted by Accenture
worldwide increased from 1.89 billion U.S. dollars in 2010 to 53.3 billion U.S. dollars in 2019.
Survey period 2010 to 2019

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Accenture

Publication date February 2020

Original source newsroom.accenture.com

Website URL visit the website

Notes: Values prior to 2013 available here .

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50 References
Number of Fintech startups worldwide from 2018 to February 2021, by region
Number of Fintech startups worldwide 2021, by region

Description
Source and methodology information
As of February 2021, there were 10,605 financial technology (Fintech) startups in the Americans, making it the
Source(s) BCG region with the most Fintech startups globally. In comparison, there were 9,311 such startups in the EMEA
region (Europe, the Middle East, and Africa) and 6,129 in the Asia Pacific region. What is Fintech? Fintech
Conducted by BCG (Expand Research)
relates to application of innovative technological solutions in the financial services industry. These solutions are
Survey period February 2021 mostly developed by startup companies, which offer their services to established firms. The area mostly affected
by Fintech companies are mobile wallets and payments . This comes in line with an increasing number of people
Region(s) Worldwide using a mobile banking app , particularly amongst young people. Geographic considerations Fintech adoption
rates differ geographically based on several factors. Naturally, internet user penetration rates play a large part,
Number of respondents n.a. particularly mobile internet usage. Trust of tech firms also affects adoption, as well as trust of, and access to,
traditional financial services. Finally, access to capital hinges on the local amount of Fintech investment, which
Age group n.a.
also depends on regional variables.
Special characteristics n.a.

Published by BCG (FinTech Control Tower)

Publication date February 2021

Original source fintechcontroltower.bcg.com

Website URL visit the website

Notes: The source does not specify the date of data collection. The date of
survey provided is the date of access. Data from previous years has been
acquired from past releases.

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51 References
Leading countries for Fintech adoption 2019, by category
Leading countries for Fintech adoption 2019, by category

Description
Source and methodology information
This statistic presents the adoption rates of Fintech services worldwide in 2019, by category. China was the
Source(s) BI Intelligence; EY leader in banking and payments, with 92 percent of Fintech adoption by small and medium enterprises in this
category.
Conducted by EY

Survey period January 15 to 30, 2019

Region(s) Worldwide

Number of respondents 1,000*

Age group 18 years and older

Special characteristics Senior decison makers of SME organizations

Published by BI Intelligence

Publication date June 2019

Original source EY Fintech Adoption Index, page 24-25

Website URL visit the website

Notes: *The source interviewed 200 organizations per market. The source adds
the following information: "The figures show the average percentage of
SMEs that have used at least one service in the respective category."

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52 References
Fintech adoption rates in financial management sector in selected countries worldwide in 2019
Fintech adoption rates in financial management 2019, by country

Description
Source and methodology information
This statistic presents the adoption rates of Fintech in financial management sector in selected countries
Source(s) BI Intelligence; EY worldwide in 2019. China ranked first, with 91 percent of small and medium enterprices indicating that they used
at least one Fintech service for financial management.
Conducted by EY

Survey period January 15 to 30, 2019

Region(s) Worldwide

Number of respondents 1,000*

Age group 18 years and older

Special characteristics n.a.

Published by BI Intelligence

Publication date June 2019

Original source EY Fintech Adoption Index, page 24-25

Website URL visit the website

Notes: *The source interviewed 200 organizations per market. The source adds
the following information: "The figures show the average percentage of
SMEs that have used at least one service in the respective category."

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53 References
Fintech adoption rates in financing sector in selected countries worldwide in 2019
Fintech adoption rates in financing by country 2019, by country

Description
Source and methodology information
This statistic presents the adoption rates of Fintech in financing sector in selected countries in 2019. China
Source(s) BI Intelligence; EY ranked first with 89 percent of small and medium enterprises indicating that they used at least one Fintech
service for financing.
Conducted by EY

Survey period January 15 to 30, 2019

Region(s) Worldwide

Number of respondents 1,000*

Age group 18 years and older

Special characteristics Senior decison makers of SME organizations

Published by BI Intelligence

Publication date June 2019

Original source EY Fintech Adoption Index, page 24-25

Website URL visit the website

Notes: *The source interviewed 200 organizations per market. The source adds
the following information: "The figures show the average percentage of
SMEs that have used at least one service in the respective category."

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54 References
Fintech adoption rates in the insurance sector in selected countries worldwide in 2019
Fintech adoption rates in insurance by country 2019, by country

Description
Source and methodology information
This statistic presents the adoption rates of Fintech in the insurance sector in selected countries worldwide in
Source(s) BI Intelligence; EY 2019. China ranked first with 62 percent of small and medium enterprises indicating that they used at least one
Fintech service for insurance.
Conducted by EY

Survey period January 15 to 30, 2019

Region(s) Worldwide

Number of respondents 22,535

Age group 18 years and older

Special characteristics Senior decison makers of SME organizations

Published by BI Intelligence

Publication date June 2019

Original source EY Fintech Adoption Index, page 24-25

Website URL visit the website

Notes: *The source interviewed 200 organizations per market. The source adds
the following information: "The figures show the average percentage of
SMEs that have used at least one service in the respective category."

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55 References
Number of Fintech companies founded worldwide from 2008 to 2018, by industry
Number of Fintech companies founded globally 2008-2018, by industry

Description
Source and methodology information
This statistic presents the number of Fintech companies founded worldwide from 2008 to the first half of 2018,
Source(s) Deloitte broken down by industry sector. In the first half of 2018, there were 4 Fintech companies founded in the
insurance sector, down from 177 in 2016.
Conducted by Deloitte

Survey period 2008 to 2018

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Deloitte

Publication date September 2018

Original source Closing the gap in fintech collaboration, page 3

Website URL visit the website

Notes: *First half of 2018

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56 References
Leading Fintech transactions globally in 2020 (in billion U.S. dollars)
Leading Fintech deals globally 2020

Description
Source and methodology information
As of 2020, eight of the ten largest Fintech venture capital, private equity, and merger and acquisition deals
Source(s) KPMG; PitchBook worldwide were done by companies based in the United States (U.S). In that time, the U.S.-based company TD
Ameritrade topped the list for largest Fintech investment deals, with a merger and acquisition valued at
Conducted by KPMG; PitchBook
approximately 22 billion U.S dollars
Survey period 2020

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by KPMG

Publication date March 2021

Original source The Pulse of Fintech H2 2020, page 12

Website URL visit the website

Notes: Includes venture capital, private equity, and merger and acquisition deals.

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57 References
Largest fintech companies in the United States in 2020, by value (in billion U.S. dollars)
Largest U.S. fintech companies 2020, by value

Description
Source and methodology information
In 2020, valuation of an American fintech company Stripe amounted up to 35 billion U.S. dollars. Root, another
Source(s) Forbes fintech company in the United States, was valued at 3.7 billion U.S. dollars. The boom times for financial
technology continues.
Conducted by Forbes

Survey period 2020

Region(s) United States

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Forbes

Publication date February 2020

Original source forbes.com

Website URL visit the website

Notes: n.a.

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58 References
Consumer fintech adoption rates globally from 2015 to 2019, by category
Global consumer fintech adoption rates 2015-2019, by category

Description
Source and methodology information
Consumer adoption of fintech companies and products has grown rapidly worldwide between 2015 and 2019. As
Source(s) EY of 2019, 75 percent of consumers globally have adopted some form of money transfer and/or payment service.
Insurance (insurtech) adoption has seen a significant growth from 8 percent in 2015 to almost 50 percent in
Conducted by EY
2019. More information on the global fintech industry can be found in the In-depth: FinTech 2019 report .
Survey period From February 4, 2019 to March 11, 2019 FinTech revolution continues Financial technology, better known as fintech is the application of technology in the
financial services industry to offer digitally enhanced products in the areas of Digital Payments, Alternative
Region(s) Worldwide Financing, Alternative Lending, and Personal Finance. Globally, the number of companies operating under the
category of fintech has substantially increased not only in North America but also in EMEA and APAC. FinTech
Number of respondents 27,103 digitally active adults* investments continue to rise With the continued digitalization of the finance industry and the adoption of fintech
products from both the industry itself but also consumers, it is unsurprising that the value and volume of
Age group n.a.
investment into the sector has grown continuously since 2010. The value of investment into fintech companies
Special characteristics 27 markets worldwide worldwide in 2019 was more than double that seen in 2017.

Published by EY

Publication date September 2019

Original source Global Fintech Adoption Index 2019, page 10

Website URL visit the website

Notes: The source defines adoption rate as: "The figures show the average
percentage of respondents who reported using one or more FinTech
servicesin that category. Data for 2015 differs from that originally
published in order to align to the 2017 categorization and averaging
methodology" FinTech includes [...] For more information visit our
Website

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59 References
Growth in average weekly usage of finance apps during the COVID-19 pandemic in selected
countries from December 29, 2019 to March 1, 2020
Global growth in finance app usage during COVID-19 2020

Description
Source and methodology information
According to Payments Cards & Mobile , the average weekly usage of fintech apps in Japan went up by 55
Source(s) Payments Card Yearbook percent between December 29, 2019 to March 1, 2020, which coincides with the beginning of the COVID-19
pandemic . On the contrary, Spain and France saw no growth in the average weekly time spent on finance apps
Conducted by Payments Card Yearbook
during the same period.
Survey period December 29, 2019 to March 1, 2020

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Payments Card Yearbook

Publication date March 2020

Original source paymentscardsandmobile.com

Website URL visit the website

Notes: Only Android phones were included.

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60 References
Satisfaction levels of banking activities related to receiving advice from bank on digital tool usage in
the United States in 2020, by race
Satisfaction with digital tool advice given by banks U.S. 2020, by race

Description
Source and methodology information
In 2020, 62 percent of White Americans in the United States were very satisfied with the advice they received
Source(s) McKinsey from their bank on digital tool usage. As for the Black Americans, only 31 percent stated that they were very
satisfied with their bank's advice on how to use digital tools.
Conducted by McKinsey

Survey period March to June 2020

Region(s) United States

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by McKinsey

Publication date July 2020

Original source mckinsey.com

Website URL visit the website

Notes: The respondents were sampled and weighted to match the general
population of the U.S. by the source.

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61 References
Financial and non-financial app users in the United States in 2019, by age
Age of financial and non-financial app users in the U.S. 2019

Description
Source and methodology information
In a 2019 survey in the United States, 35 percent of financial app users were between 25 and 34 years old. Only
Source(s) PayCo; Hall & Partners five percent used financial apps in the age group 65 years old and above.
Conducted by Hall & Partners

Survey period July 31, 2019 to August 14, 2019

Region(s) United States

Number of respondents 3.967

Age group n.a.

Special characteristics Banking consumers: 1,999 financial app users and 1,968 non-financial
app users

Published by PayCo

Publication date November 2019

Original source Consumer Survey: Financial Apps and Data Privacy 2019, page 4

Website URL visit the website

Notes: n.a.

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62 References
Financial and non-financial app users in the United States in 2019, by gender
Gender of financial and non-financial app users in the U.S. 2019

Description
Source and methodology information
In a 2019 survey in the United States, 58 percent of financial app users were women and 42 percent were men.
Source(s) PayCo; Hall & Partners As for the non-financial app users, 53 percent were female and 47 percent were male.
Conducted by Hall & Partners

Survey period July 31, 2019 to August 14, 2019

Region(s) United States

Number of respondents 3.967

Age group n.a.

Special characteristics Banking consumers: 1,999 financial app users and 1,968 non-financial
app

Published by PayCo

Publication date November 2019

Original source Consumer Survey: Financial Apps and Data Privacy 2019, page 4

Website URL visit the website

Notes: n.a.

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63 References
Financial and non-financial app users in the United States in 2019, by education level
Education of financial and non-financial app users in the U.S. 2019

Description
Source and methodology information
In a 2019 survey in the United States, 32 percent of financial app users had a bachelor's degree, while people
Source(s) PayCo; Hall & Partners without a high school degree amounted to only one percent. One fifth of respondents with some college
education, but no degree, used financial apps and the same share also didn't use any financial apps.
Conducted by Hall & Partners

Survey period July 31, 2019 to August 14, 2019

Region(s) United States

Number of respondents 3.967

Age group n.a.

Special characteristics Banking consumers: 1,999 financial app users and 1,968 non-financial
app

Published by PayCo

Publication date November 2019

Original source Consumer Survey: Financial Apps and Data Privacy 2019, page 4

Website URL visit the website

Notes: n.a.

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64 References
Have you ever used a RoboAdvisor (algorithm-based digital program) for finance issues and
investments?
RoboAdvisor usage in the U.S. 2020

Description
Source and methodology information
The displayed data on roboadvisor usage shows results of the Statista Global Consumer Survey conducted in
Source(s) Statista Global Consumer Survey the United States in 2020. Some 7 percent of respondents answered the question "Have you ever used a
RoboAdvisor (algorithm-based digital program) for finance issues and investments?" with "Yes".
Conducted by Statista

Survey period 13 Jul to 21 Aug 2020 and 5 Feb to 19 Mar 2020

Region(s) United States

Number of respondents 4173

Age group 18-64 years

Special characteristics n.a.

Published by Statista

Publication date November 2020

Original source Statista Global Consumer Survey

Website URL visit the website

Notes: n.a.

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65 References