Contents and Requirements of Quality Process Analyst Certification CQPA

Requirements

Candidates must have worked in a full-time, paid role. Paid intern, co-op or any other course work
cannot be applied toward the work experience requirement.

2 Years of on-the-job experience in one or more of the areas of the CQPA, or an associate degree or
two years of equivalent higher education.

Contents

I. Quality Concepts and Team Dynamics

o Professional Conduct and Ethics

o Quality Concepts
o Quality Audits
o Team Dynamics
o Training and Evaluation

II. Quality Tools and Process Improvement Techniques

o Process Improvement Concepts and Approaches

o Basic Quality Tools
o Process Improvement Techniques
o Management and Planning Tools

III. Data Analysis

o Basic Concepts
o Data Types, Collection, and Integrity
o Sampling
o Measurement System Analysis
o Statistical Process Control (SPC)
o Advanced Statistical Analysis

III. Customer-Supplier Relations

o Internal and External Customers and Suppliers

o Customer Satisfaction Methods
o Product and Process Approval Systems
o Supplier Management
o Material Identification, Status, and Traceability

IV. Customer-Supplier Relations

o Internal and External Customers and Suppliers
o Customer Satisfaction Methods
o Product and Process Approval Systems
o Supplier Management
o Material Identification, Status, and Traceability

V. Corrective and Preventive Action (CAPA)

o Corrective Action
o Preventive Action
Contents and Requirements of Certified Quality Engineer

Requirements

Candidates must have worked in a full-time, paid role. Paid intern, co-op or any other course work
cannot be applied toward the work experience requirement.

8 Years of on-the-job experience in one or more of the areas of the Certified Quality Engineer Body of
Knowledge.

3 *Years of on-the-job experience must be in a "Decision-making" position.

*A "Decision-making" position is defined as the authority to define, execute, or control

projects/processes and to be responsible for the outcome. This may or may not include management
or supervisory positions.

For candidates who were certified by ASQ as a quality auditor, reliability engineer, supplier quality
professional, software quality engineer or quality manager, the experience used to qualify for
certification in these fields applies to certification as a quality engineer.

Education

Candidates who have completed a degree from a college, university or technical school will have part
of the eight-year experience requirement waived, as follows (only one of these waivers may be
claimed):

• Diploma from a technical or trade school — one year waived

• Associate degree — two years waived
• Bachelor's degree — four years waived
• Master's or doctorate — five years waived

Contents of the ASQ CQE Training

Management and Leadership

o Quality Philosophies and Foundations
o The Quality Management System
o The ASQ Code of Ethics for Professional Conduct
o Leadership Principles & Techniques
o Facilitation Principles & Techniques
o Communication Skills
o Customer Relations
o Supplier Management
o Barriers to Quality Improvement

The Quality System

o Elements of the Quality System
o Documentation of the Quality System
o Quality Standards & Other Guidelines
o Quality Audits
o Cost of Quality
o Quality Training

Process Design
o Classification of Quality Characteristics
 o Design Inputs & Reviews
o Technical Drawings & Specifications
o Design Verification & Validation
o Process Validation
o Reliability & Maintainability
o Quality Risk Management Tools

Product & Process Control

o Product & Process Control Tools

o Material Control
o Acceptance Sampling
o Measurement & Testing
o Metrology
o Measurement System Analysis
Continuous Improvement
• o The 7 Quality Control Tools
• o The 7 Quality Management & Planning Tools
• o Continuous Improvement Techniques
• o Lean Tools
• o CAPA (Corrective and Preventative Action)

Quantitative Methods & Tools

• o Collecting & Summarizing Data
• o Probability (Quantitative Methods)
• o Probability Distribution
• o Statistical Decision Making
• o Relationships Between Variables
• o Statistical Process Control
• o Process & Performance Capability
• o Design and Analysis of Experiments

Risk Management
• o Risk Oversight , Risk Assessment & Risk Control.