INTRODUCTION

TO BUSINESS
ANALYSIS
THE BUSINESS ANALYSIS CERTIFICATION PROGRAM
 BUSINESS ANALYSIS CORE
CONCEPTS

INTRODUCTION
-recognise the TO BUSINESS
meaning of six core
concepts
-within the context of
ANALYSIS
business analysis
 BUSINESS ANALYSIS CORE
CONCEPTS
-The Business Analysis
Core Concept Model INTRODUCTION
(BACCM)
-a framework for
business analysis
TO BUSINESS
-a common approach,
no matter the scope, ANALYSIS
domain, or method the
business analyst
chooses
-one concept influencing
or supporting another
 BUSINESS ANALYSIS CORE
CONCEPTS

INTRODUCTION
-changes are wrought
via solutions
-responding to needs of
stakeholders
-change is
TO BUSINESS
transformation
-predicated on a need ANALYSIS
-eg. enterprise-wide
implementation of an
ERP system
-don't always include
improvements
 BUSINESS ANALYSIS CORE
CONCEPTS

INTRODUCTION
-A project
-typically controls
the activities of the
TO BUSINESS
change and is
deliberate ANALYSIS
-because a project
must be approved
and funded
 BUSINESS ANALYSIS CORE
CONCEPTS

INTRODUCTION
-six core concepts:
-needs TO BUSINESS
-changes
-solutions
-contexts
ANALYSIS
-value
-stakeholders
 BUSINESS ANALYSIS CORE
CONCEPTS

-change INTRODUCTION
-a transformation
and a response to
a need
TO BUSINESS
-improves
performance ANALYSIS
-brought about by
deliberate and
controlled
activities
 BUSINESS ANALYSIS CORE
CONCEPTS

-a need
INTRODUCTION
-is a problem or
opportunity TO BUSINESS
-incorrect data, key
performance
indicators not being ANALYSIS
met
-activities necessary
to make
improvements
 BUSINESS ANALYSIS CORE
CONCEPTS

INTRODUCTION
-higher the risk or
level of adversity
-the greater the need TO BUSINESS
-the less time
allocated, for a
solution
ANALYSIS
-prioritised during
project and program
allocation
 BUSINESS ANALYSIS CORE
CONCEPTS

INTRODUCTION
-enterprise-wide
change
-retirement of the
TO BUSINESS
older systems
-appropriately review ANALYSIS
possible solutions
-make improvements
to many areas
 BUSINESS ANALYSIS CORE
CONCEPTS

-the solution
INTRODUCTION
TO BUSINESS
-should ultimately
satisfy the need
-taken using key
performance
indicators
ANALYSIS
-stakeholders'
perception may be
different
 BUSINESS ANALYSIS CORE
CONCEPTS

INTRODUCTION
-a solution to a
problem takes many
TO BUSINESS
forms
-each stakeholder ANALYSIS
holds a piece of the
puzzle
 BUSINESS ANALYSIS CORE
CONCEPTS

INTRODUCTION
-a need
-is a problem or
opportunity
TO BUSINESS
-motivates action for
improvement ANALYSIS
-can be caused by
changes or
adverse events
 BUSINESS ANALYSIS CORE
CONCEPTS

INTRODUCTION
-a solution
-satisfies a need,
TO BUSINESS
resolves a problem,
-enables ANALYSIS
exploitation of
opportunities
 BUSINESS ANALYSIS CORE
CONCEPTS

-stakeholders have a
INTRODUCTION
TO BUSINESS
vested interest in
the outcome
-are grouped based
on the solution and
the impacts ANALYSIS
-eg. implementing
the enterprise-wide
system
 BUSINESS ANALYSIS CORE
CONCEPTS

INTRODUCTION
TO BUSINESS
-value is what
stakeholders find
worthwhile
-eg. timely reports
that were accurate ANALYSIS
-importance adds
value
 BUSINESS ANALYSIS CORE
CONCEPTS
-stakeholders
-have vested interest;
INTRODUCTION
-can impact and
influence
-grouped based on
TO BUSINESS
ANALYSIS
needs, solutions,
and changes
-value
-what stakeholders
find worthwhile,
important, and
useful
 BUSINESS ANALYSIS CORE
CONCEPTS

INTRODUCTION
TO BUSINESS
-value of a solution
can be tangible or
intangible
-value can be
absolute ANALYSIS
-relative value is the
eye of the beholder
 BUSINESS ANALYSIS CORE
CONCEPTS

INTRODUCTION
-context is
circumstances that
surround the
change
-what impacts and TO BUSINESS
affects the change
-environment under
which the solution
ANALYSIS
will operate
-culture of the
organisation should
be taken into
consideration
 BUSINESS ANALYSIS CORE
CONCEPTS

INTRODUCTION
-context
-concerns the
circumstances
around the change
-everything relevant
TO BUSINESS
in the environment
-includes attitudes
and beliefs about
ANALYSIS
change, culture
and demographics,
process and
infrastructure, and
technology
 BUSINESS ANALYSIS CORE
CONCEPTS

INTRODUCTION
-If processes are
immature
TO BUSINESS
ANALYSIS
-consideration needs
to be given
-to the amount of
change needed
INTRODUCTION
TO BUSINESS
ANALYSIS
THE BUSINESS ANALYSIS CERTIFICATION PROGRAM