Professional Documents
Culture Documents
CG Report 2020
CG Report 2020
OUTLINE:
1
SECTION A – DISCLOSURE ON MALAYSIAN CODE ON CORPORATE GOVERNANCE
Disclosures in this section are pursuant to Paragraph 15.25 of Bursa Malaysia Listing Requirements.
Intended Outcome
Every company is headed by a board, which assumes responsibility for the company’s leadership and is
collectively responsible for meeting the objectives and goals of the company.
Practice 1.1
The board should set the company’s strategic aims, ensure that the necessary resources are in place for
the company to meet its objectives and review management performance. The board should set the
company’s values and standards, and ensure that its obligations to its shareholders and other
stakeholders are understood and met.
Application : Applied
The Board believes that good corporate governance adds value to the
business of the Group and will ensure that this practice continues. At the same
time, the Board together with the Management, promote a healthy corporate
governance (“CG”) culture which reinforces ethical, prudent and professional
behaviour. The Board believes in playing an active role in guiding the
Management through its oversight review while at the same time steer the
Group’s business direction and strategy.
• Reviews and approves the strategic business plans for the Group
The Strategic Business Plan for the period 2020 –2024 was tabled,
discussed and approved by the Board in its meeting on 5 December 2019.
In ensuring that the strategic plan support long term creation, the Board
reviewed the outcome of the Key Performance Indicators (KPIs) and
validated the materiality factors. Additionally, on an ongoing basis, the
Board will review and guide the corporate strategy (including the
materiality), major plans of action, risk management policy and procedures,
annual budgets and business plans, setting performance objectives,
monitoring implementation and corporate performance and overseeing
major capital expenditures, acquisitions and divestitures.
2
• Oversees the conduct of the Company’s business
The President and Managing Director is responsible for leading the
Management in running the business and operation of the Group,
according to the broad policies, strategies and action plans approved by
the Board. He is supported by the Management Executive Committee and
other committees established under the Group’s Management
Governance framework.
On quarterly basis, the Board has the responsibility to oversee and review
the agreed Management’s Key Performance Indicator (KPI) on the
execution of strategic initiatives, operational and financial performance
against the set targets and budget at every Board meeting.
The RGC assists the Board in overseeing the overall ERM framework and
the Risk & Compliance Services will table major risk incidents any breaches
of thresholds of risk management for the non-clinical risk matters to the
RGC meetings on quarterly basis.
As a healthcare service provider, clinical risk forms the biggest risk class
the Group faces. Therefore, the Board has entrusted the CRM committee
which comprises medical consultants of various disciplines to review and
deliberate on all reported risk incidences. The minutes and decisions of
this committee are presented to the MAC, which is the apex-committee
for all clinical matters of the Group.
More details have been disclosed in the Key Risk and Opportunities,
Statement on Risk Management and Internal Control (SORMIC), and
Medical Advisory Committee (MAC) Statement in the Integrated Report .
• Succession planning
The Board through the NRC is responsible to ensure that there is an
effective and orderly succession planning in the Group. The NRC is
responsible to review candidates for Director selection and key
management positions. The NRC is responsible to ensure that the
candidates are of sufficient calibre based on their profiles, professional
3
achievements and personality assessment. The NRC also determines the
remuneration for new appointment and renewal of service contracts of key
management staff.
The Board is also responsible for ensuring the smooth function of core
processes, board governance, corporate values and ethical oversight. The
Independent Non-Executive Directors will further provide an independent
and objective perspective that acts as an effective check and balance
mechanism in deliberating the above mentioned.
4
During the year ended 31 December 2020, the Board Members remain committed and dedicated
in fulfilling their duties and responsibilities and this is reflected via their attendance at each
meetings as listed below:
Chairman
Note :
(a) Appointment as Chairman w.e.f 18.2 2020
(b) Appointment as BOD member w.e.f 1.1 2020
(c) Appointment as BOD member w.e.f 1.4.2020
(d) Appointment as BOD member w.e.f 7.5.2020
(e) Resignation as BOD member w.e.f 7.5.2020
(f) Resignation as BOD member w.e.f 31.3.2020
(g) Resignation as Managing Director w.e.f 1.7.2020
(h) Appointment as Managing Director w.e.f 1.7.2020
(i) Resignation as BOD member w.e.f 8.10.2020
(j) Resignation as Chairman w.e.f 15.1 2020
(k) Re-designation to NINED w.e.f 1.12.2020
5
Explanation :
for departure
Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :
Timeframe :
6
Intended Outcome
Every company is headed by a board, which assumes responsibility for the company’s leadership and is
collectively responsible for meeting the objectives and goals of the company.
Practice 1.2
A Chairman of the board who is responsible for instilling good corporate governance practices, leadership
and effectiveness of the board is appointed.
Application : Applied
Explanation on : The Board Directors of the Group is helmed by Dato’ Yusli bin
application of the Mohamed Yusoff, as its Chairman. The Chairman is an Independent
practice Non-Executive Director
The roles and responsibilities of the Chairman of the Board are stated
in the Board Charter, which is available on KPJ’s Corporate website at
https://kpj.listedcompany.com/board_charter.html
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
7
Intended Outcome
Every company is headed by a board, which assumes responsibility for the company’s leadership and is
collectively responsible for meeting the objectives and goals of the company.
Practice 1.3
The positions of Chairman and CEO are held by different individuals.
Application : Applied
Explanation on : The roles of the Chairman of the Board, President and Managing Director
application of the and the 10 Non-Executive Directors (NEDs) are kept separate with a
practice clear division of responsibilities in line with best practices. The functions
of the Chairman as well as those of the President and Managing Director
are clearly segregated to ensure that there is a balance of power and
authority.
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
8
Intended Outcome
Every company is headed by a board, which assumes responsibility for the company’s leadership and is
collectively responsible for meeting the objectives and goals of the company.
Practice 1.4
The board is supported by a suitably qualified and competent Company Secretary to provide sound
governance advice, ensure adherence to rules and procedures, and advocate adoption of corporate
governance best practices.
Application : Applied
Explanation on : Two Company Secretaries (“CoSec”) are appointed by the Board and are
application of qualified to act as company secretary under Section 235(2) of the Companies
the practice Act 2016 (CA). They are responsible for providing Directors with advice on
compliance and corporate governance issues. On 15 Jan 2021, Puan Haslinda
Binti Md Nor @ Mohd Noah, the joint Company Secretary, has retired.
The Board has unrestricted access to the advice and services of Company
Secretaries.
The Company Secretaries play an advisory role to the Board in relation to the
Company’s constitution, Board’s policies, procedures and compliance with the
relevant regulatory requirements, including codes or guidance and legislations.
The Company Secretaries support the Board in managing the Group’s
Governance Model, ensuring it is effective and relevant.
The Company Secretaries safeguard all statutory books and records of the
Group, which are maintained in the statutory register of the Group. Company
Secretaries also ensure that all Board meetings are properly convened;
ensuring accurate and proper records of the proceedings and resolutions
passed are recorded. The Company Secretaries also have to ensure that any
change in the Group’s statutory information be duly completed in the relevant
prescribed forms and lodged with the Companies Commission of Malaysia
within the prescribed period of time.
The Company Secretaries manage all board and committee meetings and to
ensure the deliberations at Board and Board Committee meetings are well
documented, and subsequently communicated to the Management for
appropriate actions. The Company Secretaries will facilitate the orientation of
new Directors and assist in director training and development. They also
manage processes pertaining to the annual shareholder meetings.
The orientation programme was done for new Directors. Due to the Covid-19,
this orientation program was conducted remotely in June 2020.
9
Trainings attended by CoSec in 2020
Explanation :
for departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
10
Intended Outcome
Every company is headed by a board, which assumes responsibility for the company’s leadership and is
collectively responsible for meeting the objectives and goals of the company.
Practice 1.5
Directors receive meeting materials, which are complete and accurate within a reasonable period prior to
the meeting. Upon conclusion of the meeting, the minutes are circulated in a timely manner.
Application : Applied
Explanation on : The Board meets on a quarterly basis with additional meetings convened
application of the for specific matters when necessary. Meetings are scheduled ahead to
practice facilitate Directors’ attendance. For the financial year 2020 the schedule
of meetings were fixed in December 2019.
Prior to each Board meeting, the Notice of the Board Meeting and Board
Report (“BR”) will be circulated/emailed 5 days before the meeting, to all
Directors so that each Director has ample time to peruse and review BR
for further deliberation at the Board meeting. In line with KPJ’s
Sustainability initiatives which encourage a green environment for all the
Board committee meetings, the Directors will be able to access the BR /
meeting materials online via emails instead of hard copy distributions
before the meeting. KPJ also provided tablets with the downloaded BR
and meeting materials for Directors’ convenience at every meeting. The
Board Report includes among others, the following details:
The Board is fully aware of its duties and responsibilities with regards to
the matters stated above. Decisions and deliberations at the Board
meetings whether any Director abstained from voting / deliberating on a
particular manner are recorded in the minutes of the meeting by the
Company Secretaries. All minutes will be confirmed prior to the meeting.
11
The Directors, whether collectively as a Board or in their individual
capacities, have full access to all information within the Company and
could, where necessary take independent advice at the Group’s
expense, in furtherance of their duties and responsibilities.
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
12
Intended Outcome
There is demarcation of responsibilities between the board, board committees and management.
There is clarity in the authority of the board, its committees and individual directors.
Practice 2.1
The board has a board charter which is periodically reviewed and published on the company’s website.
The board charter clearly identifies–
the respective roles and responsibilities of the board, board committees, individual directors
and management; and
issues and decisions reserved for the board.
Application : Applied
Explanation : The Board Charter (“Charter”) was adopted in 2014 that has set out the key values,
on principles and ethos of the company, as policies and strategy development are based on
application these considerations. The BC has set out the roles, functions, compositions and
of the proceedings of the Board. The BC provides guidance and captures good governance and
practice compliance practices for the Board members.
The BC was last reviewed in January 2019 and is available on the corporate website. The
Company’s policy is for the BC to be reviewed every three years or when the need arises,
to enable updates for changes in regulations and best practices, while ensuring its
effectiveness and relevance to the Board’s objectives.
All members of the Board contribute significantly in the areas formulation of strategic
direction and policies, performance monitoring and allocation of resources and
enhancement of controls of governance. The Board’s roles and responsibilities are set out
in the BC. Key matters reserved for the Board’s approval include:
• Corporate plans and programmes
• Annual budgets including major capital commitments
• New ventures
• Material acquisitions and disposals of undertakings and properties
• Changes to the management and control structure within the
Group, including key policies and delegated authority limits
In this respect, the Board also received further training from time to time through the
Continuous Education Programme (CEP), particularly on relevant laws, regulations,
changing commercial risks and environment as required by Paragraph 15.08(3) of the
MMLR. It regularly assesses the training needs of its Directors to ensure that they are
updated with the latest requirements. The Company Secretary will assist to schedule dates
for training of Directors whether in a group or on an ad-hoc basis.
13
During the year, the Board members have attended the following training programmes
organised by various parties:
NAME OF COURSE DATE NAME OF FOCUS
ORGANIZER
Dato Yusli Bin Mohamed Yusoff
Corporate Governance & Ethics – 10-Mar-20 UUM’s School of Corporate
Graduates for the Corporate sector Education Governance
The clear and present risks facing 13-May- MACD & FPLC Corporate
organisations under COVID-19 20 Governance
What are the temporary relief 15-May- Tricor Leadership,Legal &
measures for listed issuers during the 20 Business
COVID-19 pandemic? Management
How to be an effective NED in a 21-Sep-20 ICDM Leadership,Legal &
disruptive world Business
Management
Talk on MACC Sec 17A and the 15-Oct-20 KPJ Healthcare Bhd Corporate
Private Healthcare Facilities and Governance
Services Act
Shipping & cargo trends and 25-Nov-20 Westports Holdings Corporate
Sustainability requirement for Ports Bhd / Ocean Shipping Governance
Consultants of Royal
Haskoning
Malaysian Financial Reporting 01-Dec-20 FGV Holdings Bhd / Financial
Standards PwC
COVID-19 and the future of business 02-Dec-20 UKM’s Faculty of Leadership,Legal &
Economics & Business
Management Management
Ahmad Shahizam Bin Mohd Shariff
INSIGHT VIRTUAL CONFERENCE 24-Nov- MHTC Leadership,Legal &
Panel Discussion | Collaboration for 20 Business
An Agile Future in Healthcare Travel Management
Christina Foo
The Role of Audit Committees in 7 – 10 Institute of Corporate Corporate
Ensuring Organisational Integrity, Dec 2020 Directors Malaysia Governance
Risk & Governance (ICDM)
Adequate Procedures Pursuant to 04-Mar-20 MTDC Corporate
Subsection(5) of Section 17A Under Governance
The Malaysian Anti-Corruption
Commission Act 2009
Audit Committee Conference 2020 04-Nov-20 MIA Financial
CPA Virtual Congress 10-Nov-20 CPA Financial
The Role of the Risk Management 25 & 26 ICDM Corporate
Committee in Managing Risk – Part 2 Nov 2020 Governance
Datuk Mohd Radzif Bin Mohd Yunus
SDGs and Corporate Sustainability 14-Feb-20 DuoPharma Biotech Corporate
Awareness by UN Global Compact Berhad Governance
Network Malaysia
Section 17A MACC Act 2018- 19-Feb-20 FLPC and MSWG Corporate
Corporate Liability Provision Governance
Series 1 – Risk Oversight Practices 11-Mar-20 Institute of Enterprise Corporate
Risk Practitioners Governance
14
The Path to the Next Normal 21-Apr-20 Institute Corporate Leadership,Legal &
Directors Malaysia Business
Management
CADS Webinar Series 1 – Prof 21-Apr-20 Center of Applied Technology
Dennis Campbell Data Science
Turning Crisis into Opportunity 22-Apr-20 Institute Corporate Leadership,Legal &
Directors Malaysia Business
Management
CADS Webinar Series 2 – Prof 22-Apr-20 Center of Applied Technology
Dennis Campbell Data Science
Market Impact of Covid 19 – How to 24-Apr-20 Bright Talk Business
Respond, Reset and Rebound Management
Key Growth Strategies and 29-Apr-20 Bright Talk Business
Technologies to upgrade your Management
customer experience amidst the
Pandemic
Familiarization for Consumer 08-Jul-20 DuoPharma Biotech Healthcare
Healthcare Business Berhad
Digital Therapeutics and The Future 23-Jul-20 DuoPharma Biotech Technology
of Pharma Berhad
Power Talk #11 – Preparing the 14-Aug-20 Institute Corporate Leadership,Legal &
Board for a Post COVID World Directors Malaysia Business
Management
Virtual Knowledge Sharing Session 07-Oct-20 DuoPharma Biotech Healthcare
on Stem Cell Berhad
Strategic Development and Issues on 14-Oct-20 DuoPharma Biotech Healthcare
the Registration of Halal Berhad
Pharmaceuticals
Talk on MACC Sec 17A and the 15-Oct-20 KPJ Healthcare Corporate
Private Healthcare Facilities and Berhad Governance
Services Act
Mohamed Ridza Bin Mohamed Abdulla
Capital Market Director Programme : 3 – 5 Mar Securities Financial & Capital
Module 1 - Directors as Gatekeeper 2020 Commission Malaysia Market
of Market Participants
Module 2B - Business Challenges
and Regulatory Expectations
Module 3 - Risk Oversight and
Compliance
Module 4 - Current and Emerging
Regulatory Issues in the Capital
Market
Progressive Board Review & 22 & 23 Corporate World Leadership,Legal &
Directors Global Masterclass 2020 Sep 2020 Intelligence Business
Management
Pre-Board Retreat Speakers’ Series 29-Sep-20 Sime Darby Property Leadership,Legal &
i) Macroeconomic Outlook: Berhad / Business
Impact of the Pandemic on Management
Malaysia’s Economy and our
Journey towards Recovery
ii) Property Industry Outlook:
Panel Discussion : COVID-19 –
What is the Reality for the Malaysian
Property Industry
iii) Strategy & Transformation in
Real Estate: What are the Trends
affecting the Real Estate Space
Globally
Directors Training for FY2020 : The 06-Nov-20 Sime Darby Property Corporate
Quiet Transformation of Corporate Berhad / Governance
Governance
PowerTalk Global Series #1 The 07-Dec-20 ICDM Leadership,Legal &
Regenerative Business of the Future Business
Management
15
Directors Training for FY2020 : The 14-Dec-20 Sime Darby Property Leadership,Legal &
Board and Sustainable Leadership Berhad / Business
for the Decade of Action Management
Briefing Session 2020 for Board and 06-Jan-20 Bank Islam Business
Management Bank Islam Management
Cyber Security Briefing & Training on 03-Feb-20 Bank Islam Technology
Boardpac Solution
Table Top Exercise by FireEye 05-Feb-20 Bank Islam Technology
(Cyber Security Simulation Briefing)
COVID-19 and Current Economic 14-Apr-20 FIDE Financial &
Reality: Implications for Financial Economy
Stability
Managing Virtual Banking and 21-Jul-20 FIDE Financial
Insurance Businesses
Directors Training : Impact of Covid- 05-Aug-20 Bank Islam Financial &
19 To The Economy Economy
Digital Financial Institutions Series: 13-Aug-20 FIDE Financial
Fidor’s Experience
BNM-FIDE FORUM Annual Dialogue 03-Sep-20 FIDE Financial
with the Governor of BNM
Anti-Money Laundering 11-Nov-20 BHB Corporate
Governance
Corruption Risk 11-Nov-20 BHB Corporate
Governance
United Against Corruption: Speak Up 09-Dec-20 Bank Islam Corporate
For Integrity Governance
Dato’ Mohd Redza Shah Bin Abdul Wahid
Shariah Audit Conference 2020 1 – 2 Dec MIA, IVFIM CPSA Corporate
Mainstreaming Shariah Audit in 2020 Governance
Islamic Finance
Explanation :
for
departure
Large companies are required to complete the columns below. Non-large companies are encouraged to
complete the columns below.
Measure :
Timeframe :
17
Intended Outcome
The board is committed to promoting good business conduct and maintaining a healthy corporate culture
that engenders integrity, transparency and fairness.
The board, management, employees and other stakeholders are clear on what is considered acceptable
behaviour and practice in the company.
Practice 3.1
The board establishes a Code of Conduct and Ethics for the company, and together with management
implements its policies and procedures, which include managing conflicts of interest, preventing the
abuse of power, corruption, insider trading and money laundering.
Application : Applied
Explanation on : The Board has the responsibility to set the tone and standards for the
application of the Group through the Policy on Work Ethics & Code of Conduct which
practice applies to every level in the Group. The Policy on Work Ethics & Code
of Conduct is available at
https://kpj.listedcompany.com/policy_work.html
The Directors also need to adhere to the Code of Ethics under paragraph
5.3 of the Board Charter, the important aspects of which are as follows:
During the year under review, KPJ implemented the ISO 37001 Anti-
Bribery Management System (ABMS), to manage the corporate liability
risks that may face in its business and to meet the requirements of
Section 17A Malaysian Anti-Corruption Commission Act 2009
(Amendment 2018) that had been enforced on 1st June 2020. The
ABMS will further strengthen our efforts in combatting bribery and
corruption. The ABMS Policy can be found
18
at https://kpj.listedcompany.com/misc/ABMS_policy-
English_as_at_1_September_2020.pdf
KPJ has attained the ISO 37001:2016 ABMS certification on 23rd October
2020 from SIRIM QAS Sdn Bhd, a qualified and independent party as to
obtain assurance that KPJ is operating in compliance with its policies and
procedures related to integrity and corruption.
In addition, the Group has also put in place a Gift, Entertainment and
Corporate Hospitality Policy and “Asset Declaration” Policy, which are
applicable to all employees. The purpose of these policies is to uphold
ethical and responsible behaviour by employees and avoid conflicts of
interest in ongoing or potential business dealings between the Group,
suppliers and service.
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
19
Intended Outcome
The board is committed to promoting good business conduct and maintaining a healthy corporate culture
that engenders integrity, transparency and fairness.
The board, management, employees and other stakeholders are clear on what is considered acceptable
behaviour and practice in the company.
Practice 3.2
The board establishes, reviews and together with management implements policies and procedures on
whistleblowing.
Application : Applied
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
20
Intended Outcome
Board decisions are made objectively in the best interests of the company taking into account diverse
perspectives and insights.
Practice 4.1
At least half of the board comprises independent directors. For Large Companies, the board comprises a
majority independent directors.
Application : Departure
Explanation on :
application of the
practice
Explanation for As at 26th April 2021, the composition of the Board of Directors is as
departure follows:
• 1 Independent Non-Executive Chairman;
• 5 Non-Independent Non-Executive Directors;
• 5 Independent Non-Executive Directors; and
• 1 President and Managing Director;
All of the Directors will declared annually as to whether he/she has any
family relationship with any Director and/or major shareholder of KPJ,
any conflict of interest with KPJ, any conviction for offences within the
past five years (other than traffic offences, any sanctions and/or
penalties imposed on them by any regulatory bodies during the current
financial year.
Although all the Directors have equal oversight responsibilities for the
Group, the role of these Independent Non-Executive Directors is
particularly important in ensuring that all business strategies proposed
by the Management are fully and independently deliberated and
assessed, takes into account the long term interest of, not only the
shareholders, but also employees, customers, suppliers and the many
communities in which the Group operates.
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
21
Measure : The Board is to consider appointment of additional INED to meet the
requirement for majority INED for the large companies.
Timeframe :
22
Intended Outcome
Board decisions are made objectively in the best interests of the company taking into account diverse
perspectives and insights.
Practice 4.2
The tenure of an independent director does not exceed a cumulative term limit of nine years. Upon
completion of the nine years, an independent director may continue to serve on the board as a non-
independent director.
If the board intends to retain an independent director beyond nine years, it should justify and seek annual
shareholders’ approval. If the board continues to retain the independent director after the twelfth year, the
board should seek annual shareholders’ approval through a two-tier voting process.
Explanation on :
application of the
practice
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
23
Intended Outcome
Board decisions are made objectively in the best interests of the company taking into account diverse
perspectives and insights.
Application : Applied
Explanation on :
adoption of the In 2017, the Board has adopted the 9-year policy which limits the
practice tenure of an Independent Director as enshrined in the MCCG.
Particulars of INED who have served the Board for less than nine years
as at 26 April 2021, including their length of services are set out in
Directors’ Profile appearing in pages 82 to 95 and summarised as
below:
Years of <1-1 1-2 2-3 3-4 4-5 5-6 6-7 7-8 8-9
Service
Number of 2 3 1
Directors
24
Intended Outcome
Board decisions are made objectively in the best interests of the company taking into account diverse
perspectives and insights.
Practice 4.4
Appointment of board and senior management are based on objective criteria, merit and with due regard
for diversity in skills, experience, age, cultural background and gender.
Application : Applied
Explanation :
on The Board’s composition has the right balance of skills and expertise with vast
application experience to make meaningful contributions to the Board deliberation and
of the decision-making. The NRC take into account the current diversity in the skills,
practice experience and age of the Board in seeking potential candidate(s).
The details of the Board members’ qualification, expertise and experience can be
found at the Board Profile section of this Annual Report on pages from 96 to 106
25
Based on the review of the Board composition in 2020, the Board has decided to
make the board size from 13 to 12.
Effective 1st February 2021, the Board has approved a new group Senior
Management structure, reorganised to establish greater management
accountability and enhance empowerment at all levels of management. The ten
members of the KPJ Senior Management Team, together with the seven Regional
CEOs, will form the newly established KPJ Group Management Committee
(KGMC).
The appointment of key senior management was also made based on their skills,
expertise, age and gender.
Explanation :
for
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
26
Intended Outcome
Board decisions are made objectively in the best interests of the company taking into account diverse
perspectives and insights.
Practice 4.5
The board discloses in its annual report the company’s policies on gender diversity, its targets and
measures to meet those targets. For Large Companies, the board must have at least 30% women
directors.
Application : Departure
Explanation on :
application of the
practice
Explanation for :
departure The present composition of female director is 8% or 1 female director
out of 12 directors (i.e., Ms. Christina Foo).
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure : The Board will address the departure in the next review cycle
of directors’ appointments and retirements.
27
Intended Outcome
Board decisions are made objectively in the best interests of the company taking into account diverse
perspectives and insights.
Practice 4.6
In identifying candidates for appointment of directors, the board does not solely rely on recommendations
from existing board members, management or major shareholders. The board utilises independent
sources to identify suitably qualified candidates.
Application : Applied
Explanation on :
application of the The Company has in place a formal and transparent procedure on the
practice recruitment and appointment (including re-election/reappointment) of
Directors. All nominees to the Board are first considered and evaluated
by the NRC, taking into account the mix of skills, competencies,
experience and other qualities required to oversee a highly-regulated
healthcare business, before they are recommended to the Board.
The NRC evaluates the nominees’ ability to discharge their duties and
responsibilities and will conduct a formal engagement with the nominees
before recommending their appointment as Directors to the Board for
approval.
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
28
Intended Outcome
Board decisions are made objectively in the best interests of the company taking into account diverse
perspectives and insights.
Practice 4.7
The Nominating Committee is chaired by an Independent Director or the Senior Independent Director.
Application : Applied
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure : .
Timeframe :
29
Intended Outcome
Stakeholders are able to form an opinion on the overall effectiveness of the board and individual directors.
Practice 5.1
The board should undertake a formal and objective annual evaluation to determine the effectiveness of
the board, its committees and each individual director. The board should disclose how the assessment
was carried out and its outcome.
For Large Companies, the board engages independent experts periodically to facilitate objective and
candid board evaluations.
Application : Applied
Explanation on : The effectiveness of the Board is vital to the success of the Group. For that
application of the reason, a large portion of the Board Policy Manual is devoted to explaining
practice and outlining the format and procedure for evaluating Board Members
performance. The availability of the structured format for Board Members
evaluation assists the members in discharging their duties effectively and
efficiently.
Timeframe :
30
Intended Outcome
The level and composition of remuneration of directors and senior management take into account the
company’s desire to attract and retain the right talent in the board and senior management to drive the
company’s long-term objectives.
Remuneration policies and decisions are made through a transparent and independent process.
Practice 6.1
The board has in place policies and procedures to determine the remuneration of directors and senior
management, which takes into account the demands, complexities and performance of the company as
well as skills and experience required. The policies and procedures are periodically reviewed and made
available on the company’s website.
Application : Applied
Explanation on :
application of the Non-Executive Directors (“NED”)
practice
The Board believes that the levels of remuneration offered by the Group
are sufficient and in line with the market practice for the healthcare
sector. The remuneration structure is able to attract, retain and motivate
the Directors of calibre, experience and talent to contribute to the
performance of the Group.
The Board has put in place a formal and transparent process for the
remuneration of the Board. The NRC is delegated by the Board to
responsible in formulating the remuneration policies and procedures for
Directors and key senior management.
The NED are remunerated based on the fixed annual fees and benefits
approved by the shareholders of the Company during each AGM as
required by Section 230 of the Companies Act 2016 and Paragraph 7.24
of the MMLR.
In 2019, the NRC saw the need to review its current remuneration
package due to the increasing challenges that the Company faces to
grow its business. The NRC saw the need to review its current rates of
remuneration of the Chairman and NEDs to be able to maintain its
competitiveness and sufficiency to attract and retain individuals with
strong credentials and high calibre to serve on the Board of the
Company. A review is also essential to be at par with the prevalent
market practice, and to commensurate with the Directors’
responsibilities, commitment and contribution with reference to their
statutory duties, the complexity of the Group’s business and increased
expectations from various stakeholders.
31
(“Benchmarking”) to assist the NRC to make
recommendation to the Board on whether an increase in
Chairman and NED’s remuneration is advisable. Having
considered the positioning of the Board’s remuneration for
the past 4 years from 2015 to 2018, the Board on 12 March
2019 approved the NRC’s recommendation for the
proposed revision to the NEDs’ fees
Senior Management
Explanation :
for departure
Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :
Timeframe :
32
Intended Outcome
The level and composition of remuneration of directors and senior management take into account the
company’s desire to attract and retain the right talent in the board and senior management to drive the
company’s long-term objectives.
Remuneration policies and decisions are made through a transparent and independent process.
Practice 6.2
The board has a Remuneration Committee to implement its policies and procedures on remuneration
including reviewing and recommending matters relating to the remuneration of board and senior
management.
The Committee has written Terms of Reference which deals with its authority and duties and these Terms
are disclosed on the company’s website.
Application : Applied
Explanatio : The Board has established the NRC with formal and transparent process for
n on evaluating and approving the remuneration of the Board members and key senior
application management of the Group. The composition of the NRC complies with the
of the requirements of Paragraph 15.08A of the MMLR.
practice
The TOR of NRC is made available to the public on the Group website at
http://kpj.listedcompany.com/nomination_committee.html.
The Board believes that the current and previous composition of NRC is capable
of acting collectively in the best interests of all shareholders in respect of the
nomination & remuneration of Board members and key senior management.
Pursuant to Section 230(1) of the Companies Act 2016 (“Act”) which came into
force on 31 January 2017, the fees and benefits (“Remuneration”) payable to the
Directors of the Company will have to be approved by the shareholders of the
Company at a general meeting. In this respect, the Board of Directors of the
Company hereby agree that the shareholders’ approval shall be sought at the
Twenty Sixth (28th) AGM commencing 22 June 2021 until the conclusion of the
next AGM of the Company in 2021.
33
The proposed Resolution 7, if passed will allow the payment of the Directors’
Remuneration (excluding Directors’ fees) to the NED of the Company on a
monthly basis and/or when incurred within the Relevant Period.
The Board is of the view that it is just and equitable for the NED to be paid the
Directors’ Remuneration on a monthly/quarterly basis and/or as and when
incurred, particularly after they have discharged their responsibilities and
rendered their services to the Company throughout the Relevant Period.
Details of the estimated Directors’ Remuneration for NEDs for the Relevant Period
are as below:-
a) Directors’ Fees
2021 2020
NOTE:
1) Other benefits
Description Chairman
34
2) Committee Fees
NOTE:
i. The payment of the Committee Fee for nominee directors representing Johor
Corporation will be paid to Johor Corporation as Corporate Fee.
ii. The payment of the Committee Fee are extended to all Directors in the
Committees except for the Managing Director of the Company
3) Meeting Allowance
Meeting Allowance
Chairman NED
(per meeting)
Board of KPJ RM4,000 RM3,000
Audit Committee RM4,000 RM3,000
NOTE:
i. The payment of the Meeting Allowances are extended to all Directors except
for the Managing Director of the Company.
35
Explanation :
for departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
36
Intended Outcome
Stakeholders are able to assess whether the remuneration of directors and senior management is
commensurate with their individual performance, taking into consideration the company’s performance.
Practice 7.1
There is detailed disclosure on named basis for the remuneration of individual directors. The remuneration
breakdown of individual directors includes fees, salary, bonus, benefits in-kind and other emoluments.
Application : Applied
Explanation on : Salary & Allowance Dir fee Benefit Total
application of Others & Fees subsid in Kind
the practice
Independent Non-Executive Directors
Dato' Yusli bin Mohamed - 233,000 - 25,708 258,708
Yusoff (a)
Christina Foo - 236,282 - - 236,282
37
* Included are the Directors Fees and Committee Fees paid to Johor Corporation as Corporate
Fees
Explanation :
for departure
Large companies are required to complete the columns below. Non-large companies are encouraged to
complete the columns below.
Measure :
Timeframe :
38
Intended Outcome
Stakeholders are able to assess whether the remuneration of directors and senior management is
commensurate with their individual performance, taking into consideration the company’s performance.
Practice 7.2
The board discloses on a named basis the top five senior management’s remuneration component
including salary, bonus, benefits in-kind and other emoluments in bands of RM50,000.
Application : Applied
Explanation on :
application of the
practice Name Designation Band (RM)
Aminudin Dawam Senior Vice 1,050,000 - 1,100,000
President
Jasimah Hassan (a) Senior Vice 950,000 - 1,000,000
President
Mohd Sahir Bin Senior Vice 600,000 - 650,000
Rahmat President
Datin Sabariah Fauziah Vice President 600,000 - 650,000
Jamaluddin (a)
Mohd Johar Ismail (a) Vice President 850,000 - 900,000
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
39
Intended Outcome
Stakeholders are able to assess whether the remuneration of directors and senior management is
commensurate with their individual performance, taking into consideration the company’s performance.
Application : Departure
Explanation on :
adoption of the
practice
40
Intended Outcome
There is an effective and independent Audit Committee.
The board is able to objectively review the Audit Committee’s findings and recommendations. The
company’s financial statement is a reliable source of information.
Practice 8.1
The Chairman of the Audit Committee is not the Chairman of the board.
Application : Applied
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
41
Intended Outcome
There is an effective and independent Audit Committee.
The board is able to objectively review the Audit Committee’s findings and recommendations. The
company’s financial statement is a reliable source of information.
Practice 8.2
The Audit Committee has a policy that requires a former key audit partner to observe a cooling-off period
of at least two years before being appointed as a member of the Audit Committee.
Application : Applied
Explanation on : None of the members of the AC were former key audit partners of any
application of the external audit firms. The Company will ensure that the cooling-off period
practice of 2 years is observed if and when the Company is seriously considering
such a person for appointment to the AC.
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
42
Intended Outcome
There is an effective and independent Audit Committee.
The board is able to objectively review the Audit Committee’s findings and recommendations. The
company’s financial statement is a reliable source of information.
Practice 8.3
The Audit Committee has policies and procedures to assess the suitability, objectivity and independence
of the external auditor.
Application : Applied
Explanation on :
application of the The Audit Committee annually assessed the independence and
practice objectivity of the external auditors during the year and prior to any
appointment of the external auditors for adhoc non-audit services. The
Committee also received from the external auditors their policies and
written confirmation regarding their independence and the measures
used to control the quality of their work.
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
43
Intended Outcome
There is an effective and independent Audit Committee.
The board is able to objectively review the Audit Committee’s findings and recommendations. The
company’s financial statement is a reliable source of information.
Application : Departure
Note:
(a) Appointment as Member of AC w.e.f 4.1.2021
Explanation for Not complied whereby AC composition is 60% INED and 40% NINED
departure: arising from recent re-designation of Prof Dr Azizi and Dr Ngun from INED
to NINED.
44
Intended Outcome
There is an effective and independent Audit Committee.
The board is able to objectively review the Audit Committee’s findings and recommendations. The
company’s financial statement is a reliable source of information.
Practice 8.5
Collectively, the Audit Committee should possess a wide range of necessary skills to discharge its duties.
All members should be financially literate and are able to understand matters under the purview of the
Audit Committee including the financial reporting process.
All members of the Audit Committee should undertake continuous professional development to keep
themselves abreast of relevant developments in accounting and auditing standards, practices and rules.
Application : Applied
Explanation on :
application of the The Chairman of the AC, Ms Christina Foo is a Chartered Accountant of
practice the Malaysian Institute of Accountants. This meets the requirement of
Paragraph 15.09 (1) (c) of the MMLR which stipulates at least one of the
Committee members fulfils the financial expertise requisite.
Dato’ Dr. Ngun Kok Weng is a member of the AC since 7 May 2020. He is
a senior consultant in surgeon by profession. Prior to joining KPJ Group,
he was with Ministry of Health from 1977 to 1983.
Dato Mohd Redza Shah Bin Abdul is a new member of the AC. He is an
Associate Chartered Accountant and a member of Institute of Chartered
Accountant in England and Wales.
45
Explanation for
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
46
Intended Outcome
Companies make informed decisions about the level of risk they want to take and implement necessary
controls to pursue their objectives.
The board is provided with reasonable assurance that adverse impact arising from a foreseeable future
event or situation on the company’s objectives is mitigated and managed.
Practice 9.1
The board should establish an effective risk management and internal control framework.
Application : Applied
Explanation on : In March 2019, the Group issued the 2019 KPJ Risk Management
application of the Guidelines to all its hospitals, which was formulated based on the ISO
practice 31000:2018 Risk Management. The new Guidelines superseded the old
guidelines which were based on the Australian/New Zealand Standard
4360:1999 Risk Management and HB228:2001 Guidelines for Managing
Risks in Healthcare.
KPMG issued their report on ERM Maturity in April 2020 which was
presented, deliberated in RGC for implementing the recommendations.
They have identified 27 areas of improvement opportunities to improve
KPJ’s risk management practices which are categorized based on
implementation priority i.e. Urgent, Medium and Long Term. 85% of
recommendations have been implemented.
Measure :
Timeframe :
47
Intended Outcome
Companies make informed decisions about the level of risk they want to take and implement necessary
controls to pursue their objectives.
The board is provided with reasonable assurance that adverse impact arising from a foreseeable future
event or situation on the company’s objectives is mitigated and managed.
Practice 9.2
The board should disclose the features of its risk management and internal control framework, and the
adequacy and effectiveness of this framework.
Application : Applied
Explanation on : The Board affirms its overall responsibility for establishing the Group’s
application of the system of internal controls and risk management framework as well as
practice reviewing its adequacy, integrity and effectiveness.
The Group has established the Risk & Sustainability Committee (“RSC”)
in 2018 and in May 2020, the committee changed its name to Risk &
Governance Committee (“RGC”) to enhance its oversight on
Governance.
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
48
Intended Outcome
Companies make informed decisions about the level of risk they want to take and implement necessary
controls to pursue their objectives.
The board is provided with reasonable assurance that adverse impact arising from a foreseeable future
event or situation on the company’s objectives is mitigated and managed.
Application : Departure
Note:
(a) Resignation as Member of RGC w.e.f 8.10 2020
Explanation for Not complied with the majority of independent directors whereby RGC
departure composition is 50% INED and 50% NINED arising from recent re-designation
Dato’ Dr. Ngun and Dato’ Dr. Sivamohan from INED to NINED.
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
49
Intended Outcome
Companies have an effective governance, risk management and internal control framework and
stakeholders are able to assess the effectiveness of such a framework.
Practice 10.1
The Audit Committee should ensure that the internal audit function is effective and able to function
independently.
Application : Applied
Explanation on : The Company has established the Internal Audit Services (“IAS”) that
application of the carries out KPJ’s internal audit function.
practice
IAS, as the third line of defense, reviews the effectiveness of the
internal control structures over the Group activities focusing on high
risk areas as determined using a risk-based approach. All high risk
activities in each auditable area are audited annually in accordance
with the approved Audit Plan. This is to provide reasonable assurance
that such system continues to operate satisfactorily and effectively in
the Group.
The AC is satisfied that the IA has been effective and able to discharge
its duties and responsibilities in accordance with the approved Audit Plan
in 2020.
50
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
51
Intended Outcome
Companies have an effective governance, risk management and internal control framework and
stakeholders are able to assess the effectiveness of such a framework.
Practice 10.2
The board should disclose–
whether internal audit personnel are free from any relationships or conflicts of interest, which
could impair their objectivity and independence;
the number of resources in the internal audit department;
name and qualification of the person responsible for internal audit; and
whether the internal audit function is carried out in accordance with a recognised framework.
Application : Applied
Explanation on :
application of the The in-house Internal Audit Services (IAS) carries out KPJ’s internal
practice audit function in assisting the Board to oversee that Management has
in place sound risk management, internal control and governance
systems. The IAS is headed by a new Chief Internal Auditor, Mohd
Firdaus Mohamed Din who joined KPJ on 9 March 2020. He is a
Certified Credit Professional (Business), Certified Credit Professional
– Islamic (Business), Chartered Member of the Chartered Institute of
Islamic Finance Professionals Malaysia and associate member of
CPA Australia. He holds a Bachelor of Commerce (Accounting) from
the Australian National University, Canberra.
The total costs incurred for maintaining the internal audit function of 17
staff for the financial year ended 31 December 2020 is approximately
RM 2.4 million, comprising mainly salaries and incidental costs such as
travelling, accommodation, training cost and professional fees. Various
physical and virtual in-house training programmes and external courses
were provided to staff members in the areas of auditing skills, technical
skills, leadership, data analytic, business acumen, strategic
management and personal development to enhance the desired
competency level.
All IA staff confirmed and provided assurance via the annual declaration
that they are free from any relationships or conflict of interest which could
impair their objectivity and independence.
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
52
Intended Outcome
There is continuous communication between the company and stakeholders to facilitate mutual
understanding of each other’s objectives and expectations.
Stakeholders are able to make informed decisions with respect to the business of the company, its
policies on governance, the environment and social responsibility.
Practice 11.1
The board ensures there is effective, transparent and regular communication with its stakeholders.
Application : Applied
Explanation : The Group understands that one of its major responsibilities to shareholders
on are to treat equally and to provide sufficient and timely information as and when
application necessary to its shareholders and investors, as this reflects good corporate
of the governance practice. It is imperative to maintain transparency, build trust and
practice understanding in the relationship through active dialogue and communication
with shareholders and investors.
53
Corporate Governance, Board Charters and Terms of Reference can be found
under Section “Corporate Governance, for easy reference.
Other than the website, the Group continues to produce and enhance its
Annual Report, Corporate Brochures and Fact Sheets to provide sufficient
details to the shareholders and stakeholders. KPJ believes in building
investors’ confidence and trust through good CG practices, transparent in
communication and corporate reporting as such, in 2020, the Group produce
its first Integrated Reporting which consists of Annual Review, Sustainability
Statement and Financial Statement in 2020.
Other than that, the Group also makes regular announcements on Bursa
Securities Malaysia to provide stakeholders with important information which
may affect their investment decisions, thus enhancing the level of
transparency.
Explanation :
for departure
Large companies are required to complete the columns below. Non-large companies are
encouraged to complete the columns below.
Measure :
Timeframe :
54
Intended Outcome
There is continuous communication between the company and stakeholders to facilitate mutual
understanding of each other’s objectives and expectations.
Stakeholders are able to make informed decisions with respect to the business of the company, its
policies on governance, the environment and social responsibility.
Practice 11.2
Large companies are encouraged to adopt integrated reporting based on a globally recognised
framework.
Application : Applied
Explanation on : The Company has been publishing its inaugural Integrated Annual
application of the Report from FY 2018 by adopting International Integrated Reporting
practice Council’s (“IIRC”) framework.
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
55
Intended Outcome
Shareholders are able to participate, engage the board and senior management effectively and make
informed voting decisions at General Meetings.
Practice 12.1
Notice for an Annual General Meeting should be given to the shareholders at least 28 days prior to the
meeting.
Application : Applied
Explanation on : In line with the MCCG requirement under Practice 12.1, beginning from
application of the the 27th AGM (9 July 2020), the Company has adopted the 28 days prior
practice notice to shareholders, compared to 21 days requirement under the
Companies Act 2016. In 2020, we have circulated the notice 28 days
before the AGM. The additional time given to shareholders allows them
to make necessary arrangement to attend and participate in person or
through proxies and to enables the shareholders to make decisions on
the resolutions
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
56
Intended Outcome
Shareholders are able to participate, engage the board and senior management effectively and make
informed voting decisions at General Meetings.
Practice 12.2
All directors attend General Meetings. The Chair of the Audit, Nominating, Risk Management and other
committees provide meaningful response to questions addressed to them.
Application : Applied
Explanation on :
application of the At the 27th AGM held in July 2020 all 13 directors were present in person
practice to engage with the shareholders. The Chairman of the Board, Chairman
of all the Board Committees and key senior management staff were at
hand to answer all the queries from the shareholders during the question
and answer session.
All the AGM agenda were properly explained with notes and justification
in the Notice of AGM given to all shareholders together with a copy of the
Integrated Report, Sustainability Report and Financial Report in
electronic format. The administrative details for the appointment of proxy
where relevant and information on the venue and time of the AGM were
also included.
For the benefit of shareholders who did not attend the AGM, President
and Managing Director’s performance slides presentation with question
and answer from Minority Shareholders Watchdog Group (“MSWG”) and
Employees Provident Fund (“EPF”) and the results of the voting on all
the resolutions tables at the AGM were posted on the Company’s
website.
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
Timeframe :
57
Intended Outcome
Shareholders are able to participate, engage the board and senior management effectively and make
informed voting decisions at General Meetings.
Practice 12.3
Listed companies with a large number of shareholders or which have meetings in remote locations should
leverage technology to facilitate–
including voting in absentia; and
remote shareholders’ participation at General Meetings.
Application : Applied
Explanation on : The 27th AGM was carried in a post-MCO period where social distancing
application of the practiced via fully virtual meeting as guided by the Securities
practice Commission Malaysia Guidance on the Conduct of General Meetings for
Listed Issuers dated 18 April 2020 (SC Guidance).
Pursuant to the SC Guidance and Section 327 (2) of the Companies Act,
2016, the Chairman and President and Managing Director were present
at the broadcast venue of the AGM at Tricor Business Centre, Bangsar,
Kuala Lumpur.
The Tricor e-voting tutorial video on the e-voting process was played at
the AGM prior to the commencement of the e-voting. The results of the
poll were duly validated by Coopers Professional Scrutineers Sdn Bhd,
the Independent Scrutineer appointed by KPJ.
The poll results were also announced via Bursa LINK on the same day
for the benefit of all shareholders. The 27th AGM Minutes were also made
available on KPJ’s website.
Explanation for :
departure
Large companies are required to complete the columns below. Non-large companies are encouraged
to complete the columns below.
Measure :
58
SECTION B – DISCLOSURES ON CORPORATE GOVERNANCE PRACTICES PERSUANT
CORPORATE GOVERNANCE GUIDELINES ISSUED BY BANK NEGARA MALAYSIA
Disclosures in this section are pursuant to Appendix 4 (Corporate Governance Disclosures) of the
Corporate Governance Guidelines issued by Bank Negara Malaysia. This section is only applicable for
financial institutions or any other institutions that are listed on the Exchange that are required to comply
with the above Guidelines.
59