Professional Documents
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Multi-Tiered Dispute Resolution Clauses in ICC Arbitration
Multi-Tiered Dispute Resolution Clauses in ICC Arbitration
1 - Spring 2003
Multi-Tiered Dispute
Resolution Clauses in ICC
Arbitration
Case 42 29
Interim Aw ard of 26 June 1985
P o u r s o u te n ir p a r a ille u rs q u e la c la u s e c o m p r o m is s o ir e o rg a n isa it u n e p ro c e d u r e
Details not indispensable p re a la b le d e c o n c ilia tio n , q u i n ’a u ra it p a s e t e r e s p e c t e e e n P e s p e c e , d e te lle s o r te
fo r the intelligibility o f q u e la d e m a n d e s e r a it ir r e c e v a b le , la p a rtie d e fe n d e r e s s e tire a rg u m e n t d u p r e m ie r
these extracts may have a lin e a d e la c la u s e c o m p r o m is s o ir e [...] I
been expunged from the
original text. Names o f II n ’e s t p a s d o u te u x q u ’u n p r e a la b le d e c o n c ilia tio n , in s e r e d a n s u n e c la u s e
parties have been c o m p r o m is s o ir e , p e u t e t r e r e n d u o b lig a to ir e p a r la p re v is io n d e s p a rtie s , e t e n ce
replaced in English by ca s la d e m a n d e d ’a rb itra g e f o r m e e s a n s r e s p e c t d u p re a la b le d e c o n c ilia tio n e s t
'[Claimant] ’ an d ir r e c e v a b le , m a is le c a r a c te r e o b lig a to ir e du p re a la b le d o it a lo rs e t r e e x p r e s s e m e n t,
'[Defendant]’ / e t c e r ta in e m e n t in d iq u e . O r e n P e s p e c e , la r e d a c tio n d e s cla u s e s c o m p r o m is s o ir e s
‘[Respondent]’ a n d the in d iq u e , au c o n tr a ir e , q u e le s p a r tie s n ’o n t p as v o u lu re n d r e o b lig a to ir e la
equivalent in French. p r o c e d u r e d e c o n c ilia tio n , e t q u ’e lle s o n t p re v u d e u x m o d e s a lte rn a tifs e t n o n
Each text is reproduced s u c c e s s ifs d e s o lu tio n d e le u rs litig e s e v e n tu e ls . D ’u n e p a rt P a lin e a p r e m ie r p re v o it
in its original language. q u e « to u t d iffe re n d [...] p o u r r a e t r e re g ie a l ’a m ia b le [...] » c e qu i s e m b le in d iq u e r
75 IC C International Court of Arbitration Bulletin Vol. 14/No. 1 - Spring 2003
Case 5 8 7 2
Interim Aw ard of 25 April 1988
[In this case, Defendant alleged that Swiss law provided fo r binding conciliation
p rior to arbitration an d that a written record o f the failu re o f an am icable
settlement was required before recourse could be h ad to arbitration. ]
Case 62 76
P artial Aw ard of 29 January 1990
T h e T rib u n a l o b s e r v e s th a t a p ro p o s a l w as e v e n fo r m u la te d b y th e c la im a n t to o b ta in
p a y m e n t o f th e su m s d u e in th e fo rm o f p e tr o le u m . T h e T rib u n al lik e w ise n o te s ,
a m o n g o t h e r sig n s o f r e c ip r o c a l g o o d w ill, th e r e q u e s t m a d e in 1 9 8 6 b y th e
d e fe n d a n t . . . to th e C o u rt o f A c c o u n ts o f . . ., fo r a u th o riz a tio n to p a y to th e
c la im a n t th e su m s d u e . All th e s e a tte m p ts failed .
T h e T rib u n a l c a n n o t a c c e p t th is a rg u m e n t. T h e . . . le g is la tio n in v o k e d c o n c e r n s th e
leg al p e r s o n a lity o f th e [d e fe n d a n t], its p o w e r to s u b m it to a rb itra tio n , its
c o m p o s itio n a n d its fu n c tio n s . It c a n n o t c o n c e r n o p e r a tio n s (s u c h as c o n t r o l o r
c o m m u n ic a tio n b e tw e e n th e o p e r a to r an d th e g iv er o f th e o r d e r ) o r p h a s e s
in d e p e n d e n t o f th e a rb itra tio n a n d p re v io u s to it. All th e c o n ta c ts o f th e cla im a n t
w ith th e v a rio u s a d m in is tra tiv e , e x e c u tiv e o r c o n tr o l o rg a n s s u b o r d in a te d to th e
[d e fe n d a n t] . . . w e re valid; b e s id e s , th a t v alid ity h a s n e v e r b e e n d is p u te d b y th e
d e fe n d a n t th r o u g h o u t th e p e r fo r m a n c e o f th e c o n tr a c t. T h e d e fe n d a n t is in n o
p o s itio n to d is p u te a t p r e s e n t b e f o r e th e T rib u n al th e validity, w h ic h it h a s n o t
d is p u te d in th e p a st, o f th e re la tio n s o f th e c la im a n t w ith v a rio u s m u n ic ip a l o rg a n s,
w h ic h m o r e o v e r c o n ta c te d it th e m s e lv e s a n d g av e it in s tru c tio n s .
C ase 7 4 2 2
In te rim A w ard of 28 June 1996
‘L o y alty c la u s e
in f lu e n c e t h e e c o n o m ic and / or le g a l e f f e c ts o f th e a g r e e m e n t, b u t w h ic h h a v e n o t
b e e n r e g u la te d in th e a g r e e m e n t o r w e r e n o t th o u g h t o f a t th e tim e o f its
c o n c lu s io n , o r if o n e o f th e p a r tie s c a n n o t b e r e a s o n a b ly e x p e c t e d to c o m p ly w ith
a p r o v is io n o f th is a g r e e m e n t, s u c h c ir c u m s ta n c e s s h a ll b e g iv e n fair a n d
r e a s o n a b le c o n s id e r a tio n , th e n a tu r e an d e x t e n t o f p o s s ib le a m e n d m e n ts o r
a d d itio n s to th e a g r e e m e n t d e p e n d in g o n if a n d to w h a t e x t e n t th e d isa d v a n ta g e
to o n e p a rty is o p p o s e d b y a n a d v a n ta g e to th e o th e r .
‘S e t t le m e n t o f d is p u te s
A ny d is p u te s w h ic h m ay a ris e w ith re g a rd to t h e p r e s e n t a g r e e m e n t o r fu r th e r
a g r e e m e n ts r e s u ltin g th e r e f r o m s h a ll b e s e t tle d , w ith o u t th e rig h t o f a p p e a l, in
Z u ric h , in a c c o r d a n c e w ith th e R u le s o f C o n c ilia tio n a n d A rb itr a tio n o f th e
I n t e r n a t io n a l C h a m b e r o f C o m m e r c e , b y o n e o r m o r e a r b itr a to r s a p p o in te d in
a c c o r d a n c e w ith t h e sa id R u le s .’
A c c o r d in g to th e D e fe n d a n ts th e L o y a lty C la u s e w h ic h in th e ir o p in io n a p p lie s in
th is c a s e r e q u ir e s th e P a r tie s to n e g o tia te o n p o s s ib le a m e n d m e n ts a n d a d d itio n s
to th e ir c o n t r a c t . T h e D e fe n d a n ts a rg u e th a t [C la im a n t] w as n o t p r e p a r e d to e n t e r
in to n e g o tia tio n s . [C la im a n t] d id a tte n d a m e e tin g to w h ic h it w as in v ite d b y [o n e
o f D e f e n d a n ts ] b u t it r e fu s e d to d is c u s s th e v a lid ity o f th e S e c o n d A m e n d m e n t
a n d t h e r e f o r e d id n o t a c t in a c c o r d a n c e w ith th e p r in c ip le o f g o o d fa ith w h ic h
u n d e r lie s t h e C la u se .
Case 8073
Final A w ard of 27 Novem ber 1995
p o u r la p r e m ie r e p a rtie : [X]
p o u r la s e c o n d e p a rtie : [Y] »
p o u r la p r e m ie r e p a rtie : [X]
p o u r la s e c o n d e p a rtie : [Y] »
81 IC C In te rn a tio n a l C o u r t o f A r b itr a tio n B u lle tin V o l. 1 4 /N o . 1 - S p r in g 2 0 0 3
Case 84 62
Final Aw ard of 27 January 1997
Si u n e s o lu tio n n e p e u t e tr e o b te n u e d a n s le s 3 0 jo u rs a p re s la d a te q u ’u n e d es
p a rtie s au ra n o tifie p a r e c rit a l’a u tre p a rtie , le (s) d iffe re n d (s ) s e r a (o n t) so u m is a
l’arb itra g e.
A tte n d u , d ’a u tre p a rt, q u e 1’a rtic le 9, d e r n ie r a lin e a , s p e c ifie q u ’e n cas d e d ifficu lte
c o n c e r n a n t la d e s ig n a tio n d es a rb itre s p a r le s p a rtie s d a n s le d e la i c o n v e n u , « le (s )
d iffe r e n d (s ) s e r a ( o n t ) tr a n c h e ( s ) d e fin itiv e m e n t s u iv a n t le r e g le m e n t d e
C o n c ilia tio n e t d ’A rb itra g e d e la C h a m b re d e C o m m e r c e In te r n a tio n a le , sa n s a u cu n
r e c o u r s au x tr ib u n a u x o rd in a ire s p a r u n o u p lu s ie u rs a rb itre s n o m m e s
c o n f o r m e m e n t a c e r e g le m e n t e t d o n t la s e n t e n c e a u ra u n c a r a c te r e o b lig a to ir e » ;
q u ’o n n e sa u ra it s a n s a rtific e in te r p r e te r la c la u s e d e P a rtic le 9 , d e r n ie r a lin e a , d an s
le s e n s q u e lu i d o n n e [la p a rtie d e f e n d e r e s s e ], c ’e st-a -d ir e s e u le m e n t c o m m e
l’e x p r e s s io n d e la v o lo n te d e s p a rtie s , si l ’u n e d ’e lle s s ’a b s tie n t d e d e s ig n e r elle -
m e m e le s e c o n d a rb itre , d e n o m m e r le s s e c o n d e t tr o is ie m e a rb itre s s e lo n la
p r o c e d u r e d u R e g le m e n t d e la C o u r In te r n a tio n a le d ’A rb itra g e, sa n s c o n fie r a c e lle -c i
to u t le s o in d e tr a n c h e r le litig e c o n f o r m e m e n t a s o n R e g le m e n t [...] ; q u e les
s tip u la tio n s d e P a rticle 9, d e r n ie r a lin e a , s o n t m a n ife s te m e n t d e s tin e e s a a p p o r te r
u n e s o lu tio n a l’e n s e m b le d u litig e d a n s le ca s o u P u n e d es p a rtie s p a ra ly se ra it la
p r o c e d u r e d ’a rb itra g e e n s ’a b s te n a n t d e d e s ig n e r u n a rb itre c o m m e e lle s ’e ta it
e n g a g e e a le fa ire ; q u ’il e s t cla ir q u e , d a n s c e ca s, le s p a rtie s s o n t c o n v e n u e s
d ’a v a n c e e n l ’e s p e c e d e c o n fie r a la C h a m b re d e C o m m e r c e In te r n a tio n a le , c ’est-a-
d ire a la C o u r I n te r n a tio n a le d ’A rb itra g e, le s o in d ’o r g a n is e r e n t ie r e m e n t la
p r o c e d u r e d ’a rb itra g e s e lo n s o n R e g le m e n t, afin d ’e v ite r to u t b lo c a g e ; q u e la
fo r m u le d e P a rticle , d e r n ie r a lin e a , e x p r im e d o n e a l ’e v id e n c e la v o lo n te d e s p a rtie s,
si e lle s s o n c o n f r o n te e s a la d ifficu lte in d iq u e e , d ’a d h e r e r a u s y s te m e d e r e g le m e n t
d e s litig e s q u e la C h a m b re d e C o m m e r c e I n te r n a tio n a le a e ta b li, d e s ’e n r e m e ttr e a
c e t t e d e r n ie r e d u s o in d ’o r g a n is e r la p r o c e d u r e d ’a rb itra g e c o n f o r m e m e n t a s o n
R e g le m e n t d ’a rb itra g e , d o n t P a rticle 1 p r e c is e q u e la C o u r In te r n a tio n a le d ’A rb itrag e
s ie g e a n t a u p re s d e la C h a m b re d e C o m m e r c e I n te r n a tio n a le « [...] a p o u r m issio n
d e p r o c u r e r , d e la fag o n in d iq u e e c i-a p re s , la s o lu tio n a rb itra le d e s d iffe re n d s ay ant
u n c a r a c t e r e in te r n a tio n a l, in te rv e n a n t d a n s le d o m a in e d e s a ffa ires », c e q u e le s
p a r tie s n e p o u v a ie n t ig n o r e r ;
Case 9977
Final Award of 22 June 1999
Case 9 9 8 4
Prelim inary Aw ard of 7 June 1999
The term s a n d co n d ition s relatin g to civil en gin eerin g in c lu d ed the fo llo w in g clause:
A ny d iffe re n c e s o r d isp u te s arisin g fro m th is c o n tr a c t o r fro m a g r e e m e n ts re g ard in g
ICC International Court of Arbitration Bulletin Vol. 11/No. 1 - Spring 2003
its performance shall be settled in an amicable manner by both parties to the Contract.
An attem pt to arrive at a settlement shall be deemed to have failed as soon as one of
the parties to the contract so notifies the other party in writing.
If an attem pt at settlement has failed, the disputes shall be finally settled under the
Rules of Conciliation and Arbitration of the International Chamber of Commerce in
Paris by three arbitrators appointed in accordance with the rules.
The place of arbitration shall be Zurich in Switzerland. The procedural law of this city
shall apply where the rules are silent.
The Arbitral award shall be substantiated in writing. The court of arbitration shall
decide on the m atter of costs of the arbitration.’
‘If any differences of opinion or disputes shall arise out of or in connection with this
contract, or from any agreements regarding the implementation of this contract, the
parties concerned will in the first place make an effort to settle them without recourse
to arbitration. The attempt to reach agreement shall be considered as having failed as
soon as one of the parties has informed the other party to this effect in writing.
If the conciliation attempt has failed, the disputes shall be finally and bindingly settled,
eliminating legal proceedings, under the rules of Conciliation and Arbitration of the
International Chamber of Commerce in Paris (ICC) by three arbitrators appointed in
accordance with those rules.
The arbitration award shall be duly substantiated in writing, The Court of Arbitration
shall also decide on the costs and expenses of the procedure and their refund.
An appeal to the Court of Arbitration shall not entitle the Contractor to interrupt or
delay any services.’
‘Thus, it results from the two arbitration agreements applicable to the Contract that,
before resorting to arbitration, the parties must attempt to settle their dispute
amicably. It is only if this attempt has failed that the dispute may be resolved by
arbitration. The attempt is deemed to have failed as soon as one of the parties had
informed the other party to this effect in writing.
Indeed, in its letter dated April 3 rd, 1998, Claimant wrote to both Respondents:
ICC International Court of Arbitration Bulletin Vol. 14/No. 1 - Spring 2003
“We hereby invite you to discuss our problems in an amicable way during the next 30
days, i .e . until May 04, 1998. In case we cannot reach a solution to our differences
within this period, we propose to appoint Chilean arbitrators, and hold the arbitration
in Chile.
In the event we do not solve our differences and do not reach an agreement in the
proposed, we will proceed according to what was agreed on this matter in the
C ontract.”
Such letter was clearly indicating that, should no amicable settlem ent take place by
May 4, 1998, either on the substantial dispute among the parties or on the
organisation of an arbitration in Chile, Claimant would resort to arbitration under
the appropriate clauses. Fixing in advance in a letter a date by which the attempt to
amicably settle the dispute would be held as having failed in this absence of a
settlem ent was an acceptable substitute to sending a letter notifying Respondents of
such failure. Therefore, by May 4, 1998, Claimant was entitled to file a Request for
Arbitration without breaching the obligation to attempt to reach an amicable
settlement.
The fact that negotiations continued after May 4, 1998, does not modify that
conclusion. It is not unusual to find an amicable solution to a dispute in parallel with
an arbitration procedure. It is what happened in this case where the parties were still
considering the possibility of an amicable settlement several weeks after the filing of
the Request for Arbitration as it results from the various correspondence submitted to
the Arbitral Tribunal.
Case 10256
Interim Aw ard of 8 D ecem ber 2000
Section 15-2 provides for mediation by an expert. The relevant part of the section
provides:
“(a) In the event that the parties are unable to resolve a dispute in accordance with
Section 15.1, then either Party, in accordance with this Section 15.2, may refer the
dispute to an expert for consideration of the dispute . . .”
The clause contains detailed provisions setting out the procedure to be followed in
the event of a mediation under Section 15.2.
ICC International Court of Arbitration Bulletin Vol. 11/No. 1 - Spring 2003
Section 15.3 related to arbitration. . . . The relevant part of this section provides’
“(a) Any Dispute arising out of or in connection with this Agreement and not resolved
following the procedures described in Sections 15.1 and 15-2 shall, except as
hereinafter provided, be settled by arbitration in accordance with the Rules of
Procedure for Arbitration Proceedings . .
I do not accept the submission in [the preceding paragraph]. It is clear by the use of
the word “may” in Section 15.2 that the reference of the dispute to an expert under
that section is permissive not mandatory. I do not consider that the provision in
Section 15.3 [set out above] affects that conclusion. The reference in the section to
the dispute . . not resolved following the procedures described in Sections 15 1 and
15.2 . . .” is no m ore than a reference to those procedures if a party has elected to
invoke them. If the party has chosen not to exercise the right to refer the dispute to
mediation by an expert under Section 15.2, the only consequence is that the dispute
has not been resolved by the procedures described in that section. Either party is
free to refer the dispute to arbitration under Section 15.3, w hether or not there have
been good faith mutual discussions under Section 15.1 or a reference to mediation by
an expert under Section 15.2.’