C ENSENERGY

AIR TO WATER HEAT PUMP

Space Heating, Cooling & Hot Water

OPERATION MANUAL
(DC INVERTER SERIES)
(HYBRID INVERTER&EVI SERIES)

Ver No: ET2020-03

FOSHAN SHUNDE ENS ELECTRIC CO LTD www.ens-energy.com

 PROFILE

User Panel

Auto Outdoor User side inlet

ambient temp
temp (Room
heating mode)
Room heating
mode Water tank temp
(Tank heating
Room cooling mode)
mode

Defrosting Clock/Timing

Electrical heater
Tank heating mode

1. Auto recovery is Fan motor

effective when
power is supported
again Water pump

Compressor
2. Electrical heater is

3. Floor or Radiator heating M Set key

mode ( Lighting is in radiator
mode, the inlet temp can set
to be 55℃ On/Off

Up Clock key Mode key

5. WIFI function is
Down key

FUNCTIONS

1. Set Heat Storage Tank Only

This symbol mens the unit is

working at only tank heating
mode

M
M

A. Press On/Off key for five seconds to

B. Press Mode Key time after time to
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select the working mode
 2. Set Desired Temp for Storage Tank

A. Press Set Key time after time to select shows item to be U07

C. Press Set Key again for 5 seconds to confirm the Temp setting

D. Press On/Off Key once to quit and return to main interface

M
M

B. Press Up or Down Key to adjust the Temp Value

3. Set Heat Room Only (Floor or Radiator)

This symbol mens the unit is

working at only room heating
mode

M
M

A. Press Mode Key time after time to

select the working mode

4. Set Room Heating Mode (Floor or Radiator) and Desired Return Temp)

A. Press Set Key time after time to select shows item to be U10, set
U10=1, it is radiator mode, the return temp can set to be 55℃, set
U10=0, it is floor mode, the return temp can set to be 45℃.

B. Press Set Key time after time to select shows item to be U05, set
the desired return Temp.

C. Press Set Key again for 5 seconds to confirm the Temp setting

D. Press On/Off Key once to quit and return to main interface

M
M

FOSHAN
*Press SHUNDE ENSKey
Up or Down ELECTRIC CO
to adjust LTD
the Temp Value www.ens-energy.com
 5. Set Auto Mode ( Tank +Room Heating, Exchange Automatically )

This symbol mens the unit is

working at Auto mode —
Tank heating or Room
heating

M
M

A. Press Mode Key time after time to

select the working mode

- In Auto Mode, the unit first to heat storage tank follow item 2 setting, when the set temp is reached,
then automatically change to heat room follow item 4 setting. (Change the water flow direction).

6. Set Temp Difference for Unit Restart in Tank or Room Heating Mode

- When the actual temp of storage tank dropped a certain degrees and meet the set temp difference value:
A. In Auto mode, the unit will back to work at tank heating mode from room heating mode.
B. In Only tank heating mode, the unit will be restarted from standby condition.
- When the actual temp of Room return temp dropped a certain temp and meet the set temp difference value:
A. In Auto mode, the unit will back to work at room heating mode from tank heating mode ( if the set tank temp is
reached)
B. In Only room heating mode, the unit will be restarted from standby condition.

Operation
• Turn off the unit or do not start the unit, make it in standby condition.
• Keep on  press “ USER SET KEY”  to enter Administrator Mode, need to fill in password (1000), press “UP KEY”
once the first digit shows 1, then press  “ USER SET KEY” again to confirm the first digit of password, now the
four digit shows 1000
• Keep on press  “ USER SET KEY” to activate Administrator Mode, the screen shows P00
• Press  “ USER SET KEY”  one by one to change the showing item to be P09 or P10
• Press “DOWN or UP KEY” to change the setting value 
• Keep on press  “ USER SET KEY” to confirm the setting.
• Press “ON/OFF KEY” once to quit the mode. 

Item Meaning Max Setting Default Min Setting

P09 Set temp difference for compressor restart 9℃ 5℃ 3℃

in tank heating mode ( Set tank temp—
Current tank temp)

P10 Set temp difference for compressor restart 9℃ 3℃ 3℃

in room heating mode ( Set return temp—
Current return temp)

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 7. Start or Close WIFI Control Function

A. Press Set Key time after time to select shows item to be U12

M
M C. Press Set Key again for 5 seconds to confirm the setting

B. Press Up or Down Key to adjust value to be 1 to activate WIFI control function, if it is 0, the WIFI function is closed

8. Check or Change the WIFI Passcode

- Check WIFI Passcode—The default passcode is 12345678, it equal to

the default value of U14 (1,2), U15( 3,4), U16(5,6), U17 (7,8)

- Change WIFI Passcode

A. Press Set Key time after time to select shows item to be U14,
Press Up or Down key to change the original value 12, after this,
keep on press Set Key for five seconds to confirm the setting.
M
M B. Do above operation again for other digit of U15-U17.

9. Set Clock

- Display of Clock

A. Press Clock Key once, The hour display is flickering, Press Up or

Down Key to set the hour time, after this, keep on press Clock
Key for five seconds to confirm the hour time. then press Up or
Down Key again to set minute time. after this, keep on press
M Clock Key for five seconds to confirm minute time.
M

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 ADMINISTRATOR SETTING

Administrator Mode
• Turn off the unit or do not start the unit, make it in standby condition.
• Keep on  press “ USER SETTING KEY”  to enter Administrator Mode, need to fill in password (1000), press “UP KEY”
once the first digit shows 1, then press  “ USER SETTING KEY” again to confirm the first digit of password, now the four
digit shows 1000
• Keep on press  “ USER SETTING KEY” to activate Administrator Mode, the screen shows P00
• Press  “ USER SETTING KEY”  one by one to change the showing item from P01-P98
• Press “Down or UP KEY” to change the setting value 
• Keep on press  “ USER SETTING KEY” to confirm the setting.
• Press “POWER KEY” once to quit the mode. 

P value

Item Meaning Max value Default Min value

P00-P06 Reserved - - -

P07 Function of ambient temp too low 1 1 0

protection ( 0/1: closed/ effective)

P08 Set a temp for entry ambient too low -1℃ -25℃ -30℃
protection mode

P09 Set target temp difference in tank heating 9℃ 5℃ 3℃

mode

P10 Set target temp difference in room heating 9℃ 3℃ 3℃

mode

P11* Set an evaporating temp for entry 2℃ -4℃ -15℃

defrosting mode

P12* Set interval time for two defrosting mode 70 minutes 40 minutes 25 minutes

P13* Set defrosting time 20 minutes 15 minutes 2 minutes

P14 * Set an evaporating temp for quit defrosting 20℃ 15℃ 8℃

mode

P15 Set a temp for compressor overheating 110℃ 105℃ 90℃

protection

P16 Set max user side inlet water temp in room 45℃ 33℃ 33℃
heating mode

P17 Set max user side inlet temp in tank 58℃ 45℃ 45℃
heating mode

P19-P45 Reserved - - -

P46 Set a tank temp for start extra electrical 60℃ 60℃ 30℃
heater

P47 Reserved - - -

P48 Max EEV opening step ( Do mot change 492 492 58

this setting without permission from factory)

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Item Meaning Max value Default Min value

P49 EEV standby opening step ( Do mot 492 0 0

change this setting without permission from
factory)

P50 EEV incipient opening step 492 238 58

P51 Set interval time for oil return operation in 30 minutes 10 minutes 10 minutes
low compressor speeds

P52 Set running time for oil return operation 2 minutes 1 minute 1 minute

P53 Initial running stage of frequency after 50Hz 45Hz 40Hz

every start (Not start frequency)

P54 Operation time of initial running stage 2 minutes 1 minute 1 minute

P55-P64 Reserved - - -

P65 Set a temp for source side inlet temp tool 5 5 1

low protection (only effective in ground
source model)

P66-P87 Reserved - - -

P88-P89 Need not to change - - -

Note * Only effective for Air source model

FAULT CODE

1. If the failure occurs, the related fault code will be displayed on the panel. The unit could be stopped automatically or
cannot be started again to avoid making any danger or personal injury.

⚠ Please call your local service provider or contact the factory telling them the fault code. The fault need to be handled by

professional technicians, The personal injury would be caused by any unqualified operation of maintenance.

Er00 Normal Er01 IPM module failure

Er02 IPM module loading parameters failure Er03 IPM module over current

Er04 DC bus over voltage Er05 DC bus over voltage 1

Er06 DC bus under voltage Er07 Motor over speed

Er08 Motor zero speed abnormal Er09 Motor phase loss

Er10 Motor start failure Er11 MCE abnormal

Er12 Motor over speed 1 Er13 MCE abnormal 1

Er14 PFC module abnormal Er15 ADC compensation abnormal

Er16 Start failure 1 Er17 IPM module communication abnormal

Er18 Motor parameters abnormal Er19 Soft start abnormal

Er20 IPM module temperature sensor abnormal Er21 IPM module temperature is too high

Er22 Electrolytic capacitor of power board abnormal

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Er30 Save controller parameters abnormal Er31 HMI communication failure

Er32 IPM module communication failure Er33 Ambient temperature sensor failure

Er34 Storage tank temperature sensor failure Er35 User side inlet temperature sensor failure

Er36 User side outlet temperature sensor failure Er37 Compressor exhaust temperature sensor failure

Er38 Compressor suction temperature sensor failure Er39 Evaporating temperature sensor failure in heating
mode

Er40 Condensing temperature sensor failure in heating Er41 Storage tank inlet temperature sensor failure (Into
mode water tank)

Er42 Storage tank outlet temperature sensor failure Er43 Ground source outlet temperature sensor failure
(Into heat pump) (into heat pump)

Er44 Ground source inlet temperature sensor failure Er45 Before EEV temperature sensor failure
(into ground)

Er46 Coil gas inlet temperature sensor failure Er47 Economizer gas inlet temperature sensor failure

Er48 Economizer gas outlet temperature sensor failure Er49 Temperature sensor failure

Er50 Temperature sensor failure Er51 Temperature sensor failure

Er52 Temperature sensor failure Er53 IPM module temperature is too high

Er54 System exhaust pressure is over load Er55 System suction pressure is too low

Er56 System exhaust temperature is too high Er57 Condensing temperature is too high

Er58 Compressor is over load Er59 Reserved

Er60 Reserved Er61 Reserved

Er62 Reserved Er63 Reserved

Er64 Water flow is not enough (Flow switch is opened) Er65 User side outlet temperature abnormal

Er66 Floor pipe outlet temperature abnormal Er67 Ambient temperature is too low

Er68 RTC abnormal Er69 WIFI communication failure

Er70 WIFI communication failure 2 Er71 IPM module configuration abnormal

Er72 DC outdoor fan abnormal Er73 Inlet temperature is too low

Er74 Defrosting abnormal Er75 Pressure transducer PT0 abnormal

Er76 Pressure transducer PT1 abnormal Er77 System pressure abnormal

Er78 User side inlet temperature sensor is fall out Er79 Cooling low temperature abnormal

Er80 Water flow of storage tank abnormal Er81 Water flow of ground source abnormal

Er82 Ground source temperature is too low Er83 Water is overflow in drainage plate

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